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Personal Injury Solicitor/Litigator – Liverpool Traditional Civil Litigation firm in the heart of Liverpool has a very exciting opening for a confident and experienced Solicitor or Litigator to join its established Personal Injury team. The firm is recognized across the region for the variety of its high quality work and providing an outstanding service to clients in a truly client focused manner. Your new role will see you focusing on a Personal Injury caseload, consisting of both EL/PL and RTA matters, from introduction of the claims right through to settlement or trial. You'll be a confident Litigator, experienced in handling your own litigated caseload and have seen a claim through the entire life cycle many times! It is essential for the development of your career and the team that you are a confident autonomous Litigator with a sound knowledge and understanding of the litigation process. This is a fantastic opportunity for an experienced Personal Injury Solicitor to join an expanding Personal Injury team at an exciting juncture in its development. Just reward for the role will be a competitive salary (in line with your previous experience and expertise) along with full company benefits. #INDMALN

Operations Manager A growing, forward-thinking legal firm is looking for an experienced Operations Manager to join its team. The business specialises in housing disrepair and tenancy deposit claims and is expanding into new service areas, with a strong focus on delivering a fair and ethical service to clients. This role will oversee day-to-day operations, support multiple teams, and ensure high standards of compliance and performance across the organisation. You will play a key part in improving processes, driving efficiency and supporting continued growth. You will have experience within a legal environment, strong leadership skills and the ability to manage operations across multiple functions. You will be organised, proactive and confident in analysing performance and implementing improvements. This is a great opportunity for someone looking to take the next step in a leadership role and make a real impact in a growing firm. #INDMADN

Clinical Negligence Solicitor A very exciting opportunity has arisen for a Clinical Negligence Solicitor within my client's nationally renowned Clinical Negligence department in central Liverpool. In line with the continued success of the Clinical Negligence team, the firm is looking for an experienced, ambitious Clinical Negligence Solicitor to further augment the department. The team deals with a wealth of instructions up to and including matters valued in the multi‑millions. As an integral part of the team, you will be expected to manage a small, varied caseload and work closely with the senior solicitors on higher‑value complex cases. You should boast demonstrable experience in managing Clinical Negligence claims from instruction to completion, having run cases from cradle to grave. The firm offers a supportive and collegiate environment whilst handling the highest‑quality instructions. This is an excellent chance for an ambitious solicitor to continue to excel while dealing with some fantastic cases. Salary and full benefits will be commensurate with previous experience and expertise. #INDCATN

RTA Portal Paralegal Specialist Personal Injury practice with entrenched roots in Merseyside and an ever growing presence across the UK, has an exciting new opening for an ambitious RTA Portal Paralegal to join its award winning OIC Portal division in Birkenhead and from home. Working within a friendly and dedicated OIC Portal team, you'll be given responsibility for your own caseload from day 1! You'll deal with an array of pre-litigated RTA claims through all three stages of the MOJ Portal process and also manage cases through Part 7 & 8 autonomously. The department has grown rapidly over the last several years and with lots of new instructions from its dedicated insurer clients it has an excellent opening for a strong paralegal with a minimum of 18 months' experience. You'll be rewarded with a competitive market leading salary which will be in line with your previous experience (guideline of up to £28,500) along with full company benefits including hybrid working as standard. #INDMADN

Clinical Negligence Lawyer / NQ + / Liverpool / c£60,000 / A fantastic opportunity has arisen for a Clinical Negligence Lawyer to join a highly regarded and expanding claimant litigation team \n \nJOB TITLE: Clinical Negligence Lawyer \nPQE REQUIRED: NQ+ \nLOCATION: Liverpool \nSALARY: Circa £60,000 (DOE) \n \nTHE ROLE: \nWorking as part of a nationally recognised department, you will manage a varied caseload of clinical negligence claims from initial instruction through to resolution, including matters that proceed to trial. The team is known for handling complex and high-value cases and offers an excellent platform for lawyers looking to develop their expertise within a supportive and collaborative environment. Opportunities are available across several office locations, with a flexible hybrid working model designed to support a healthy work-life balance. \n \nTHE CANDIDATE: \nThe successful candidate will be a Solicitor or Chartered Legal Executive with experience handling clinical negligence matters. You will be confident managing your own caseload, possess strong client care and communication skills and have the ability to progress claims through all stages of litigation. Applications are encouraged from newly qualified Lawyers through to experienced practitioners seeking high-quality work, greater flexibility and clear opportunities for career advancement. \n \nTHE FIRM: \nThis opportunity is with a leading UK law firm that has built an outstanding reputation within the claimant litigation market. Recognised by the leading legal directories for its expertise and commitment to client service, the firm continues to experience significant growth and investment. The culture is supportive, inclusive and people-focused, with a strong emphasis on professional development, wellbeing and flexibility. Lawyers are encouraged to progress their careers through ongoing training and development whilst benefiting from a collaborative environment that values both individual and team success. \n \nPACKAGE: \nThe firm offers a competitive salary dependent on experience, together with a comprehensive benefits package that includes a performance-related bonus scheme, generous annual leave entitlement, enhanced pension contributions, life assurance, healthcare benefits, enhanced family-friendly policies and ongoing professional development opportunities. The firm's flexible and hybrid working arrangements are widely regarded as some of the best available within the legal sector. \n \n \n\n \n \neNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. \n \nAt eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.

\n\n Your new company \n\n Our client is a leading, nationally recognised law firm with a top-tier catastrophic loss practice, is seeking an Associate or Senior Associate to join its growing team. The firm acts for a broad panel of Tier 1 insurer clients, handling some of the most complex and high-value personal injury claims in the UK. The team has an excellent reputation for managing catastrophic injury litigation and offers strong career development within a supportive, collaborative environment. You can expect a high level of home working. \n \nYou will join a highly experienced catastrophic injury team, supporting Partners and senior lawyers on high-value, complex claims. Matters will include defendant catastrophic injury work across motor, employers' liability and public liability, typically valued from £100k to £20m+. \n \n \nYour new role \n\n As a Catastrophic Loss Associate, you will be responsible for: \n\n\n\t • Assisting on and managing a caseload of complex, high-value injury claims valued from £100k to £20m+.\n\t, • Handling matters involving serious injuries such as brain injury, spinal injury, amputations and severe psychiatric injury\n\t, • Drafting pleadings, reports and correspondence\n\t, • Conducting liability investigations and reviewing evidence\n\t, • Instructing counsel and experts, including medical experts\n\t, • Attending hearings and ensuring compliance with court directions and deadlines\n\t, • Building and maintaining strong client relationships\n\t, • Supporting and mentoring more junior team members\n\n\n \n \nWhat you'll need to succeed \n\n\n\t • Qualified Solicitor or Chartered Legal Executive (ideally 5+ PQE)\n\t, • Experience handing or assisting on catastrophic injury, large loss or serious injury litigation\n\t, • Background in EL/PL and/or motor claims (defendant experience preferred, but claimant experience will be considered)\n\t, • Exposure to high-value claims (exceeding £100k)\n\t, • Strong technical litigation skills and attention to detail\n\t, • Ability to manage competing priorities and work to strict deadlines\n\t, • Excellent communication and client-facing skills\n\t, • Commercial awareness and a proactive approach to case management\n\n\n \n \nWhat you'll get in return \n\n\n\t • Opportunity to work on market-leading catastrophic injury work\n\t, • Clear progression pathway within a recognised national team\n\t, • Very flexible hybrid working arrangements and a high level of home working.\n\t, • Competitive salary and comprehensive benefits package\n\t, • Supportive and inclusive working culture\n\n\n \n \nWhat you need to do now \n\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV \n\n \n\n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n\n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

\n\n Your new company \nA highly respected and forward-thinking law firm with a strong presence in the North West is seeking to appoint an experienced Clinical Negligence Solicitor/CILEX to join its growing specialist team. The firm is known for its supportive culture, high-quality work, and strong commitment to both client care and employee development. \n\n \n \nYour new role \nYou will play a key role within a collaborative Clinical Negligence team, managing your own caseload of claimant matters while also supporting senior colleagues on complex, high-value and catastrophic injury claims. This is an excellent opportunity to handle a varied and rewarding caseload while gaining exposure to high-profile litigation and developing your technical expertise. \n \nKey Responsibilities \n\n\n\t • Managing a full caseload of claimant clinical negligence files from instruction through to conclusion\n\t, • Supporting senior team members on complex, multi-million-pound and catastrophic injury cases\n\t, • Drafting pleadings, correspondence and legal documentation to a high standard\n\t, • Conducting legal research and assisting with case strategy and preparation\n\t, • Liaising with clients, Counsel, courts, medical experts and third parties\n\t, • Attending client meetings, conferences and hearings where appropriate\n\t, • Managing key dates, limitation periods and case progression proactively\n\t, • Ensuring all files are maintained in line with regulatory and compliance standards (SRA, AML, Lexcel)\n\t, • Participating in file audits, risk management and quality assurance processes\n\t, • Contributing to a collaborative team culture, including mentoring and knowledge sharing\n\n\n \n \nWhat you'll need to succeed \n\n\n\t • Qualified Solicitor or Chartered Legal Executive with circa 4+ years' PQE in Clinical Negligence\n\t, • Proven experience managing a claimant clinical negligence caseload independently\n\t, • Experience assisting on complex or high-value clinical negligence matters\n\t, • Strong knowledge of litigation processes and regulatory requirements\n\t, • Excellent organisational and time management skills\n\t, • Strong communication skills with a client-focused and empathetic approach\n\t, • High attention to detail and commitment to quality and compliance\n\t, • Confident IT skills and experience using case management systems\n\t, • A genuine passion for clinical negligence work and achieving positive client outcomes\n\n\n \n \nWhat you'll get in return \n\n\n\t • High-value, complex caseload with a focus on client care\n\t, • Competitive salary with attractive bonus scheme\n\t, • 25 days annual leave plus bank holidays\n\t, • Hybrid and flexible working arrangements\n\t, • Health cash plan and employee wellbeing support\n\t, • Pension scheme and death-in-service benefit\n\t, • Employee assistance programme\n\t, • Referral bonus scheme\n\t, • Ongoing training and development, including access to a dedicated training academy\n\t, • A supportive, inclusive and people-focused working environment\n\n\n \n \n \n\n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n\n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

NQ Solicitor - Property Litigation \nLiverpool | Starting Salary £42,000 \n\n \n\n An excellent opportunity has arisen for a Newly Qualified Solicitor to join a well-regarded Property Litigation team at a respected law firm. \n\n \n\n This is an exciting opportunity to begin your post-qualification career within an established and supportive team, working on a broad range of residential and commercial property disputes. The firm is known for its strong reputation, quality work, and commitment to developing junior lawyers. \n\n \n\n \n\n \nThe Opportunity \n \nJoining an experienced Property Litigation team, you will gain exposure to a varied caseload while receiving ongoing support and training from experienced practitioners. The role offers excellent opportunities for development and long-term career progression. \n\n \n\n \n\n \n\n \nKey Responsibilities \n\n \n\n \n\n \n\n\n\t • Assisting with a broad range of residential and commercial property disputes\n\t, • Advising on landlord and tenant matters\n\t, • Supporting on possession claims and lease disputes\n\t, • Assisting with boundary disputes, easements, rights of way and restrictive covenants\n\t, • Drafting legal documents, correspondence and court applications\n\t, • Conducting legal research and preparing case summaries\n\t, • Building and maintaining strong client relationships\n\t, • Supporting senior members of the team on complex matters\n\t \n\t \n\t \n\t \n\t • About You\n\t \n\t \n\t \n\t \n\t • Qualified Solicitor or due to qualify shortly\n\t, • A strong interest in Property Litigation\n\t, • Excellent communication and client care skills\n\t, • Strong attention to detail and organisational skills\n\t, • A proactive and enthusiastic approach to learning and development\n\t, • Ability to work effectively as part of a team\n\t \n\t \n\t \n\t \n\t • What's on Offer\n\t \n\t \n\t \n\t \n\t • Starting salary of £42,000\n\t, • Exposure to high-quality Property Litigation work\n\t, • Ongoing training and development\n\t, • Clear progression opportunities\n\t, • Supportive and collaborative team environment\n\t, • This is an excellent opportunity for an ambitious NQ Solicitor looking to build a successful career within a respected Property Litigation team.\n\t \n\tTo apply for this position, please apply within or contact Aimee Mann at Sellick Partnership for a confidential discussion and further information.\n\n\t \n\t\n\n\n \n\n

\n\n Property Litigation Paralegal \nLiverpool | £26,000 - £32,000 DOE \n\n An excellent opportunity has arisen for an experienced Paralegal to join a well-established Property Litigation team at a respected law firm. \n\n This role offers the chance to work alongside experienced lawyers on a varied caseload of property disputes, providing excellent exposure to high-quality work and genuine opportunities for career development. \n\n \n\n \nThe Opportunity \n\n \n\n \n\n \n\n Joining a successful Property Litigation team, you will support fee earners across a broad range of residential and commercial property disputes while managing your own responsibilities and contributing to the continued success of the department. \n\n \n \nKey Responsibilities \n\n\n \n\n \n\n \n\n \n\n\n\t • \n\t Assisting on a wide range of property litigation matters \n\t\n\t • \n\t Supporting with landlord and tenant disputes \n\t\n\t • \n\t Preparing legal documents, court applications and correspondence \n\t\n\t • \n\t Conducting legal research and case preparation \n\t\n\t • \n\t Managing client communications and maintaining case files \n\t\n\t • \n\t Assisting with possession claims, lease disputes and boundary disputes \n\t\n\t • \n\t Liaising with clients, courts and third parties \n\t\n\t • \n\t Supporting fee earners on complex litigation matters \n\t\n\n\n \n \nAbout You \n\n\n \n\n \n\n \n\n \n\n\n\t • \n\t Previous experience as a Paralegal within Property Litigation or a similar litigation environment \n\t\n\t • \n\t Strong organisational and case management skills \n\t\n\t • \n\t Excellent communication and client care abilities \n\t\n\t • \n\t Ability to work independently and as part of a team \n\t\n\t • \n\t Strong attention to detail \n\t\n\t • \n\t A proactive and professional approach \n\t\n\n\n \n \nWhat's on Offer \n\n\n \n\n \n\n \n\n \n\n\n\t • \n\t Salary between £26,000 and £32,000 dependent on experience \n\t\n\t • \n\t High-quality Property Litigation work \n\t\n\t • \n\t Supportive and collaborative team culture \n\t\n\t • \n\t Ongoing training and development opportunities \n\t\n\t • \n\t Excellent career progression prospects \n\t\n\n\n \n\n \n\n This is an excellent opportunity for an experienced Paralegal seeking to further their career within a highly regarded Property Litigation team. \n\n To apply for this position, please apply within or contact Aimee Mann at Sellick Partnership for a confidential discussion and further information. \n\n \n\n Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. \n\n \n\n \n\n \n\n \n\n \n\n \n\n \n\n \n\n

\n\n Your new company An excellent opportunity has arisen for an experienced Clinical Negligence Fee Earner to join a well-regarded, people-focused law firm with a strong reputation across the North West. \nYou will become part of a collaborative and supportive team handling a broad mix of claimant clinical negligence matters, including complex and high-value cases. This is a role offering genuine autonomy, career development, and the chance to make a meaningful impact on clients' lives. \n\n \n\n \n\n Your new role \nThis Clinical Negligence Lawyer role will see you: \n\n\n\t • Manage a varied caseload of clinical negligence claims of differing complexity and value from inception to settlement\n\t, • Conduct legal research and prepare pleadings, correspondence and key litigation documents\n\t, • Advise clients clearly and empathetically, managing expectations throughout the life cycle of a claim\n\t, • Liaise with Counsel, medical experts, courts and other third parties\n\t, • Attend client meetings, conferences and hearings where appropriate\n\t, • Proactively manage deadlines, limitation periods and case progression\n\t, • Maintain accurate, compliant and audit-ready files in line with regulatory standards (SRA, Lexcel, AML)\n\t, • Contribute to team collaboration, knowledge sharing and continuous improvement\n\n\n \n \nWhat you'll need to succeed \n\n\n\t • Qualified Solicitor, CILEX or experienced Fee Earner\n\t, • Ideally, 2-6 years' experience within clinical negligence\n\t, • Proven ability to manage a caseload autonomously\n\t, • Strong understanding of the clinical negligence litigation process and CPR\n\t, • Excellent drafting and communication skills\n\t, • Highly organised with strong attention to detail\n\t, • Client-focused with a professional, empathetic approach\n\t, • Strong IT skills and experience using case management systems\n\n\n \n \nWhat you'll get in return \n\n\n\t • Rewarding and high-quality caseload with a focus on client care\n\t, • Competitive salary and benefits package\n\t, • Hybrid and flexible working options\n\t, • Clear progression pathway and ongoing training\n\t, • Supportive, inclusive and collaborative culture\n\n\n \n \n\n \nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n\n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Spotlightjobs are working with a claims firm and due to their continued expansion, my client is looking to recruit a Recoveries Handler to join their team and play a critical role in securing settlements for their credit hire invoices. Part time hours available Role Overview As a Recoveries Handler, you will be responsible for recovering credit hire invoices under commercial hire agreements and the GTA (General Terms of Agreement). You will work closely with insurers, negotiating settlements, managing aged debt, and escalating cases through the litigation process when necessary. Given the high-value nature of their clients' vehicles, this role requires a self-starter with a resilient and determined mindset, as well as strong knowledge of credit hire recovery and the GTA. Basic monthly salary plus monthly bonus up to £750 er month Key Responsibilities • Recover high-value credit hire invoices from insurers and at-fault parties in line with commercial hire agreements and the GTA., • Prepare and submit invoices to insurers, ensuring accuracy and compliance with regulations., • Negotiate settlements on high-performance vehicle claims, ensuring optimal recovery outcomes., • Proactively chase aged debt, ensuring timely payments and reducing outstanding balances., • Escalate cases to litigation where necessary, working with solicitors and legal teams to pursue recovery., • Liaise with internal teams to ensure smooth processing and resolution of claims., • Monitor and report on debt recovery progress, identifying trends and opportunities for process improvements. Required Skills & Experience • Minimum of 2 years’ experience in credit hire recovery within a legal or insurance setting., • Strong knowledge of the GTA and credit hire litigation processes., • Proven ability to negotiate settlements on high-value claims and recover outstanding debts efficiently., • Exceptional resilience, determination, and self-motivation in high-pressure environments., • Strong organizational skills with excellent attention to detail., • Effective communication skills, both written and verbal, with the ability to build strong relationships with insurers and legal teams., • Proficiency in case management systems and Microsoft Office (Excel, Word, Outlook, etc.). Job Types: Full-time, Permanent in office Benefits: • Company pension, • Life insurance, • 25 days holiday plus bonus, • Private medical insurance, • Sick pay

Job Title: Housing Condition & Dispute Resolution ManagerContract Type: PermanentSalary: £58,238.15 (£64,198.01 is achieved after 12 months successful performance in the role)Working Hours: Full Time – 35 HoursWorking Pattern: Monday to Friday Location: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Housing Condition & Dispute Resolution Manager As part of a sector-leading national team, you will lead the management of complex housing condition claims and Alternative Dispute Resolution cases, working collaboratively across legal, technical and operational disciplines. Your focus will be on resolving issues efficiently while rebuilding customer trust and minimising financial risk.You will also oversee the in-house stock condition survey team, ensuring robust delivery of the programme to inform our strategic investment and long-term planning.Supporting the Head of Performance & Improvement, you will help shape our approach to housing condition compliance— ensuring the service provides expert technical advice and effectively handles complex case management to meet all our regulatory and legislative requirements.You will lead the delivery of high-performing team managing complex repairs and their associated risks, including enforcement action and Category 1 HHSRS hazards, embedding best practice and building capability across a geographically diverse team.Through clear, proactive communication, you will keep customers and colleagues informed, reduce escalation risk and protect Riverside’s reputation—consistently delivering a customer-focused, high-quality service.About you We are looking for someone with • Experience of successfully leading, managing, and motivating multiple teams, including managing team performance with a proven track record of policy and service development in a complex multi-site environment. • Results driven and commercially aware with a focus on continuous improvement and the ability to drive change. • Sound knowledge of key business risk, sector risk, property safety risk to customers and ability to horizon scan and assess impact on business and customers. • Proven track record in delivering programmes of work, with effective contract management skills including managing service and maintenance contracts and a good understanding of project management methodologies. • Evidence of using sound judgement when making effective decisions.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.Role Profile Accountabilities or “What You Have to Do” • Lead, manage and motivate a team of managers to ensure the delivery of a high-quality service to customers, developing and implementing operational objectives including key performance indicators, to underpin the Homes Strategy and The Riverside Group’s overall strategic vision. • Responsible for the development and operational effectiveness of Disrepair activity, structural works, Party Wall, Category 1 HHSRS actions and legal enforcement notices, including related policies and procedures. Ensuring appropriate team structures, sufficient resources and effective business processes are deployed to successfully deliver the business strategy. • Responsible for the development and delivery of in-house Stock Condition Survey activity. Ensuring operational effectiveness of the internal surveying programme to meet annual targets, including survey and data standards, quality assurance processes, and outputs support investment planning and compliance requirements. With appropriate structures, resources and...

A growing financial and legal claims management company based in Liverpool is seeking a Chief Financial Officer (CFO). The role holder will be a key member of the Executive Leadership Team responsible for the financial strategy, governance, and regulatory financial compliance of the business and will ensure the firm maintains robust financial controls, adequate capital resources, and effective ri... ZIPC1_UKTJ

Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients. The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation. Key Responsibilities • Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers, • Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k, • Assessing and advising on liability and quantum, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate, • Make full use of the firm’s Case Management System in progressing files from receipt to closure, • Draft pleadings to include Defences and witness evidence, • Attend court in person or by telephone, attend trials, settlement conferences etc as required, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI, • Adhere to the Keoghs Values The above is not a definitive list of possible work which may be delegated. Skills, Knowledge and Expertise • EL/PL multi track file handling experience, • Positive, confident and enthusiastic, • Excellent listening, verbal and written communication skills, • Ability to negotiate via telephone, • Ability to prepare succinct and concise reports, • Excellent inter-personal and client care skills, • Excellent marketing skills, • Excellent IT skills, • High level of analytical skills, • Ability to prioritise work, keep to deadlines and work under pressure, • Ability to win the trust and confidence of others, • Ability to make decisions, • Ability to anticipate problems and identify solutions, • Ability to maintain concentration and pay attention to detail, • Driven to achieve, • Good advocacy skills, • Prior knowledge, skills and experience, • Good IT skills Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation

Keoghs is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated Multi Track Complex Personal Injury Motor claims together with some top end Fast Track claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high profile corporate and insurance clients. The successful candidate will predominantly handle a litigated caseload but may also handle some claims from pre-litigation. They will also work alongside the Team Leader to ensure the team deliver their work to standards as agreed in the clients’ SLAs, while maintaining the commercial benefit to Keoghs. Key Responsibilities • Manage a mixed caseload of Motor predominantly multi track cases consisting of claims typically valued between £25k - £100k, including personal injury and credit hire., • Provide technical support and guidance to Motor team members to assist in them reaching their full potential, using the technical competency frameworks., • Through supervision of the team members’ work, assist with identifying areas for development, evaluate the training and development that has been provided and to identify where support can be provided., • Building relationships with Keoghs clients and where appropriate brokers and Insurers, • Assessing and advising on liability and quantum, • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate, • Make full use of the firm’s Case Management System in progressing files from receipt to closure, • Draft pleadings to include Defences and witness evidence, • Attend court in person or by telephone, attend trials, settlement conferences etc as required, • Achieve targets in terms of chargeable hours, WIP and the collection of client MI, • Working with the wider team to ensure a seamless delivery of services to Keoghs clients, • To ensure compliance with the SRA Standards & Regulations, • Adhere to the Keoghs Values, • The above is not a definitive list of possible work which may be delegated. Working Hours:35 hours per week Monday – Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise • Motor multi track file handling experience, • Positive, confident and enthusiastic, • Excellent listening, verbal and written communication skills, • Ability to negotiate via telephone, • Ability to prepare succinct and concise reports, • Excellent inter-personal and client care skills, • Excellent marketing skills, • Excellent IT skills, • High level of analytical skills, • Ability to prioritise work, keep to deadlines and work under pressure, • Ability to win the trust and confidence of others, • Ability to anticipate problems and identify solutions, • Ability to maintain concentration and pay attention to detail, • Driven to achieve, • Good advocacy skills, • Prior knowledge, skills and experience, • Effectively work within a team, • Excellent knowledge of the Court Practice Rules Essential • Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation

The claims handler will be responsible for managing a caseload of Public / Employers Liability claims between the value of £30,000 - £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA’s• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring team members• Undertake appropriate additional tasks provided by the Team Leader• Attend Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Clients Experience, Skills and Qualifications • Minimum 5 years claims handling experience • Experience dealing with quantum up to £50k• Significant experience dealing with complex liability and quantum issues• Excellent attention to detail• Strong communication and negotiation skills• Effectively prioritises workload• Experience providing training or mentoring and supervising• Strong Client relationship skills Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death In Service – after 1 years’ service, • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets *after successfully completing probation

The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients. Key Responsibilities -Handling a caseload of predominately Litigated Motor Claims to settlement •Create case strategy following Client Guidelines and review of information available•Assessing cases and liability of claims •Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs•Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making•Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments•Undertaking periodic reviews of files in line with Client requirements•Updating reports•Meeting agreed performance targets•Ensuring files are kept within ISO 9001 guidelines•Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested•To ensure compliance with the SRA Standards & Regulations Working Hours35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise -Previous experience as a minimum in a similar role•Experience of handling litigated files •Experience of MOJ processes at all stages •Good telephone negotiation skills•Have an understanding of protocols •Excellent listening and verbal communication skills•Proficient IT skills•Adhere to Keoghs Values Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation

Liverpool/HYBRID based- Clark James Insurance Recruitment are working with a really exciting and forward thinking Motor Insurance business who are rapidly expanding across the UK. We currently have openings in for candidates with a good level of Credit Hire or Mitigation experience as well as an understanding of PI, THIS MUST BE WITH AN INSURER OR BROKER NOT LEGAL.\n\nKey Skills required for this role are:\n\n Strong technical understanding of Credit Hire processes/procedures and best practice.\n\n Proven track record of negotiating Credit Hire claims from Cradle to Grave and monitoring own portfolio of claims. Including high value/contentious claims and claims handled outside of the ABI GTA.\n\n Knowledge of the ABI GTA and its implications.\n\n Proven ability to make financial and handling decisions to benefit the company\n\n * Understanding of The Road Traffic Act 1988 and Article 75.\n\nThe successful candidate will be a good negotiator and a confident individual able to make decisions autonomously and have experience of liability and quantum disputes.\n\nThe company are stable and growing rapidly so it’s an exciting time to join. A generous salary and benefits are on offer plus genuine progression opportunities.\n\nIf so you might be interested in this great new role now available due to expansion of this forward thinking Liverpool based business.\n\nSerious applicants only please for this fantastic role

Project Solution Advisor RemoteImplementation / UK / Netherlands / Spain / ERP / Project Solution Advisor / TPM £55,000 - £80,000 & Bonus + BenefitsYour main responsibilities in the role will be: Act as application expert for the partner team, consultation for system design, leveraging industry knowledge and technical expertise, across all function domains support internal ticket follow-through support the implementation partner in collecting and validating requirements for customer development requests support testing of new features related to projectsTo be successful you will likely have: Good understanding of E2E Sales Planning processes, such as Trade Promotion Management, Demand Planning, Revenue Forecasting, Trade Spend Management and Claims Settlements Experience with ERP systems Experience with Sales Planning systems, preferably in TPM or Revenue Forecasting Eye for details and solution orientatedActivity Planning / UK / Netherlands / Spain / ERP / Sales Planning systems / TPM Activity Planning / UK / Netherlands / Spain / ERP / Sales Planning systems / TPM Activity Planning / UK / Netherlands / Spain / ERP / Sales Planning systems / TPM Bright Executive Recruitment is acting as an employment agency in relation to this vacancy.

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced Senior IT Support Analyst to join our Technology team. This is an excellent opportunity for a skilled IT professional who enjoys solving complex technical issues, mentoring colleagues, and delivering outstanding customer support. The Role • Act as an escalation point for complex application and infrastructure issues., • Provide technical support via phone, email and onsite assistance., • Mentor and support junior Service Desk team members., • Manage and resolve incidents, service requests and user issues efficiently., • Maintain technical documentation and contribute to the firm's knowledge base., • Liaise with third-party suppliers to ensure timely resolution of support tickets., • Support business-critical applications, telephony systems and core IT services.About You, • Previous experience in a busy IT Service Desk or Support environment., • Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365., • Experience supporting virtualised and hybrid cloud environments., • Knowledge of Citrix, Remote Desktop Services and endpoint management., • Understanding of networking fundamentals and IT service management processes., • Excellent troubleshooting, communication and customer service skills., • A proactive approach with the ability to perform well under pressure.Desirable Skills, • ITIL, Azure Fundamentals, CompTIA or similar certifications., • Experience with Microsoft Dynamics, PowerApps or Salesforce., • Previous experience within legal, claims or fleet management environments. If you're a motivated IT professional looking to take the next step in your career and join a supportive, fast-paced technology team, we'd love to hear from you.

The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Responsibilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA’s• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring team members• Undertake appropriate additional tasks provided by the Team Leader• Attend Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Clients Skills, Knowledge and Expertise • Minimum 2 years casualty claims handling experience • Experience dealing with quantum up to £25k• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Supervisory experience is desirable• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independently Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining., • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation

About Lawhive Lawhive is a new kind of law firm - one designed around lawyers, not just clients. We’re building a future where lawyers can focus on what they do best: delivering excellent legal advice, without the noise of admin, inefficient tools, or unnecessary overhead. Our platform supports experienced lawyers with a steady stream of quality client work, purpose-built technology, and the flexibility to work fully remotely, in a hybrid setup, or from one of our hubs - whatever suits your life and practice best. We specialise in helping individuals and small businesses with legal issues that matter deeply to them. From property and tenancy to disputes and consumer rights. Behind the scenes, our AI supports routine admin and document work, helping you get back hours each week. We’re on a mission to make legal help more accessible and affordable, and we believe the best way to do that is by empowering great lawyers to do their best work. Join us and be part of a forward-thinking, fully remote legal team backed by top-tier investors including Google Ventures, Balderton, and TQ Ventures. We’ve just raised one of Europe’s largest Series A rounds in 2024 and are growing fast - with you at the centre of our next chapter. The Role Are you passionate about law and excited by the future of legal technology? We’re seeking an innovative Solicitor with debt recovery expertise to join our team. If you’re a Solicitor with 0-5 years PQE eager to blend legal expertise with ground-breaking tech, this opportunity is perfect for you. Responsibilities Manage a portfolio of small claims matters, focusing on: Completing and filing small claims applications online through Money Claim Online or paper forms Preparing defenses and counterclaims for clients facing small claims actions Drafting and sending letters before action Advising clients on enforcement options for small claims judgments including warrant of control and attachment of earnings Managing pre-action protocols proportionate to the value and complexity of small claims Instructing barristers/advocates for the purposes of in-person representation Advise clients on legal merits, potential outcomes, and next steps. Requirements Hands-on experience in small claims matters Excellent organisational skills to manage a high volume caseload Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Empathy and patience when dealing with questions Strong problem-solving and decision-making abilities Ability to work independently and in a team environment Highly motivated, proactive, and able to thrive in a fast-paced environment Desirable Experience Knowledge/Experience working with local councils or housing associations Interest in AI and how it can be used to improve the legal system Prior experience working in a technology company or start up UK Benefits: ✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England) 💰 Equity (Share Options) 💰 Pension ⛳️ Regular team building activities and socials! 💷 20% off legal fees through Lawhive US Benefits: 🩺 Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover ✈️ Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave 💰 401k: Matching contribution up to 2% of salary 💰 Equity: Options in Lawhive LTD

Things haven’t quite gone to plan have they? You love being a financial planner but you’re at the stage of your career where you need support. You need access to clients. You need direction. In short you need a business to invest in you and provide the structure and resources for you to develop. One that pays a salary and puts clients in front of you - not expect you to find them yourself. This firm will do all of that. This national business buys clients from its retiring advisers. Those clients need an adviser. And that adviser will be you. You’ll join an existing team of over 40 to ensure existing clients continue to get an excellent level of service. And you’ll build trust with them, developing new business along the way. You’ll get access to some of the best technology on the market and have the support of a dedicated customer care function. Your time will be with clients, not admin. Long-term you’ll have the option of moving into a self-employed role with a firm that pays some of the best splits available. Three of the team have "graduated" already. But that choice is yours. In the meantime you'll get a proper income. In year one you'll earn £48,750 - £50,750 and that's without a sales bonus. By year two that will be up to £53,000 per annum without sales bonus. It's a unique remuneration package that works like this: • A starting salary of £36,000 - £38,000 (depending on experience), • A KPI/compliance bonus (client care/retention/file quality, not bringing in sales) that adds £12,750 to your pay in year one (and £15,000 from year two onwards) Once you're up and running there's also a sales bonus where you earn additional income as new client monies are invested. In terms of onboarding and training you couldn't ask for a better, more structured environment. It is one that has trained and developed over 30 advisers already who had no previous financial planning advice experience. Imagine how good they’ll be for you. After your induction you can either work on a hybrid basis or from home, going into the office once or twice a month. If you apply, you’ll work for a profitable, growing business. One with a track record of staff development and a positive work environment. And one with one of the best pathways around. WHAT YOU'LL NEED You’ll have around 2 years post-CAS experience as a financial adviser/planner with suitable level 4 qualifications. Depending on location you’ll either be hybrid or remote with travel to Newcastle 1-2 times a month. So it’s best if you’re in The North or Midlands. -------------------------------------------------------------------------------------- Feel ready to become the adviser you know you can be? Click apply and we'll be in touch. If you don't have an up to date CV don't worry, we can come to that later. Everyone will receive a response.

Housing Disrepair Team Leader Location: Liverpool Salary: £Competitive Contract Type: Perm Position Type: Full Time Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Housing Disrepair Team Leader who will be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. We are currently looking for someone to come in and oversee a team who are handling a caseload of pre and post litigated housing disrepair matters. Experience of Personal Injury would be advantageous. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: • Managing capacity and ensuring workloads are distributed evenly across the team., • Support, develop and motivate the team through holding regular 1-2-1’s and meetings., • Ensuring that a high level quality of service is provided at all times., • Embody and be a keen ambassador for the firms values, • Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations., • Manage your own caseload from inception to completion., • Ability to work to deadlines/targets an to prioritise a varied caseload. About You: • Ability to positively motivate and support team members., • Previous housing disrepair experience is essential, • Target driven whilst maintaining exceptional client care, • Confident when working to targets, • Excellent telephone manner and communication skills, • Excellent problem-solving and negotiation skills, • Excellent knowledge of the CPR and Housing Conditions case law., • Ability to provide a high level of client care., • Ability to work efficiently and effectively, as part of a team and using one’s own initiative. Company Values: We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. • We support, • We surpass, • We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. • A competitive salary, • 23 days holiday + your Birthday off + plus 8 bank holidays., • Income protection, dental plan, critical illness cover, dental plan & death in service cover, • Employee Assistant Programme., • Workplace pension scheme., • Free onsite weekly classes and well-being programmes., • Discounted onsite Restaurant, Coffee Shop / Café., • Secure bike storage., • The opportunity to develop a rewarding and successful career with a wonderful Law firm.

Personal Injury Fee Earner - Liverpool - Up to £45,000 + bonus + benefits This is an excellent opportunity to join a well-established law firm known for delivering high-quality legal services to both individuals and businesses. As the Personal Injury department continues to grow, the firm is seeking an experienced Fee Earner to manage a varied caseload of litigated Fast Track claims. You'll be joining a team with a steady flow of new instructions, offering strong exposure to RTA and EL/PL litigation work and genuine opportunities for career progression. The Role: • Handle a caseload of RTA and EL/PL Fast Track claims, • Manage litigated matters in line with CPR and court procedures, • Progress files efficiently and meet key deadlines, • Build and maintain strong client relationships, • Provide clear, professional communication to clients and colleagues, • Deliver high-quality case outcomes within a fast-paced environment, • Work collaboratively within a busy PI team, • This is a strong opportunity for someone looking to develop within a structured and growing department About You: • Experience managing RTA or EL/PL claims, • Strong understanding of the Civil Procedure Rules, • Litigation experience essential, • Ability to manage a varied caseload and meet deadlines, • Strong organisation and time management skills, • Excellent communication and client care ability, • Able to work independently and as part of a team, • Detail-focused with a proactive approach Benefits: • Salary up to £45,000 depending on experience, • Market-leading bonus scheme, • 25 days' holiday + bank holidays, • Flexible working options, • Death in service benefit, • Clear progression opportunities Apply in the strictest of confidence online and or via telephone. Contact Roya Ratcliffe Retained Consultant INDRR Direct Dial: 0161 826 3140 Mobile: 07376 640 524 Email: Roya.Ratcliffe@williamjamesrecruitment.com More About William James Recruitment William James Recruitment is a specialist legal recruitment consultancy, partnering with leading law firms across the UK and internationally. We work with a range of highly regarded clients, including Legal 500-ranked firms, advising on senior and strategic appointments.

Clinical Negligence Senior Solicitor - Liverpool - Up to £80,000 An excellent opportunity has arisen for a Clinical Negligence Senior Solicitor to join a well-established law firm with a strong reputation in healthcare litigation in Liverpool. Due to continued growth, the firm is seeking an experienced Clinical Negligence Senior Solicitor to join its specialist healthcare litigation team in Liverpool, acting for major healthcare organisations and public sector bodies on complex, high-value defendant clinical negligence matters. You will manage your own caseload, working closely with senior solicitors and healthcare professionals. The role offers exposure to technically challenging work, strong career progression and involvement in client engagement and business development activity. The Role: • Manage a caseload of defendant clinical negligence claims, including pre-litigated and litigated matters, • Act on behalf of healthcare organisations and public sector bodies, • Conduct detailed investigations to assess liability and quantum, • Draft key legal documents including pleadings, reports and correspondence, • Liaise with clients, claimants, counsel, experts and other stakeholders, • Maintain accurate case records, key dates and action plans, • Contribute to client development, networking and training initiatives, • Ensure compliance with client protocols, regulatory requirements and internal procedures About You: • Qualified Solicitor with 5+ years PQE in clinical negligence or healthcare litigation, • Experience handling defendant clinical negligence claims (claimant experience also considered), • Strong knowledge of Civil Procedure Rules and litigation processes, • Ability to manage a varied caseload of complex and high-value matters, • Strong analytical and investigative skills when reviewing medical evidence, • Excellent organisation and time management skills with the ability to meet deadlines, • Confident communicator with the ability to engage effectively with clients, counsel, experts and stakeholders, • Able to work both independently and collaboratively within a team environment Benefits: • Competitive salary up to £80,000 depending on experience, • 25 days' annual leave + bank holidays (option to buy/sell), • Hybrid and flexible working arrangements, • Annual bonus scheme, • Private medical insurance options, • Life assurance 4x salary, • Pension scheme and financial wellbeing support, • Discounted gym memberships and cycle to work scheme, • Supportive and inclusive working culture Apply in the strictest of confidence online and or via telephone - there is no need for a CV for an initial conversation. Contact Danielle Lawton Retained Consultant Direct Dial: 0161 826 3140 Mobile: 0737 602 8332 Email: Danielle.Lawton@williamjamesrecruitment.com More About William James Recruitment William James Recruitment is a specialist legal recruitment consultancy, partnering with leading law firms across the UK and internationally. We work with a range of highly regarded clients, including Legal 500-ranked firms, advising on senior and strategic appointments.

Job Title: APC Building Surveyor Location: Liverpool Salary: £35,000 - £45,000 basic salary (negotiable depending on experience) + excellent benefits package and structured APC support programme. A chance to grow with a thriving team We’re looking for a motivated Building Surveyor to join a well-established Liverpool office as part of their growth plans for 2026. Following a successful 2025, which saw the business win multiple sought after awards, expand into new sectors and introduce additional service lines, the Liverpool office is entering an exciting period of investment offering the chance to contribute to a busy, supportive team working across a wide variety of sectors and projects. You’ll join a multidisciplinary office with a strong presence across public buildings and estates, residential and housing, education, retail, healthcare, commercial, manufacturing, and defence markets. The consultancy prides itself on a progressive culture that supports professional development, wellbeing, and long term career aspirations. You’ll be joining a team with a mix of experience levels, (several chartered Surveyors and other APC candidates), a collaborative culture, and a strong commitment to professional development. This position involves delivering a broad range of building surveying and project management services services—from technical inspections and reporting to project delivery, design input, and contract administration. The business operate a structured and successful APC programme driven by an L&D team with key sponsors in the Liverpool office to help navigate through your chartership. What You’ll Be Doing -Delivering professional services and project work to agreed standards and deadlines -Communicating clearly with colleagues, clients, and project teams to keep work progressing smoothly -Representing the business confidently at meetings, site visits, and networking events -Assisting with building surveys, site assessments, specifications, maintenance planning, and contract administration -Supporting senior surveyors on larger or multi disciplinary projects -Investigating and reporting on building defects -Helping prepare and negotiate dilapidations claims -Monitoring construction work on site -Contributing advice on construction, refurbishment, repair, and maintenance across a range of property types What We’re Looking For -A relevant RICS accredited degree (minimum 2:1) -Strong organisational skills and a proactive approach -Full UK driving licence -Confident IT skills (including Outlook, Word, Excel, AutoCAD, NBS, etc.) -Someone who enjoys working as part of a team -Clear communication skills and a professional, client facing manner -Ability to produce accurate documentation and manage multiple tasks at once Who We Are We’re a multidisciplinary consultancy focused on improving the quality, performance, and sustainability of the built environment. With more than 1,400 professionals across the UK business, people are central to the success delivering a multidisciplined service. If you’re ready to take the next step in your building surveying career apply now!

Personal Injury Solicitor/Litigator Traditional Civil Litigation firm in the heart of Liverpool have a very exciting opening for a confident and experienced Solicitor or Litigator to join their established Personal Injury team. The firm are recognized across the region for the variety of their high quality work and providing an outstanding service to clients in a truly client focused manner. Your new role will see you focusing on a Personal Injury caseload, consisting of both EL/PL and RTA matters, from introduction of the claims right through to settlement or trial. You'll be a confident Litigator, experienced in handling your own litigated caseload and have seen a claim through the entire life cycle many times! It is essential for the development of your career and the team that you are a confident autonomous litigator with a sound knowledge and understanding of the litigation process. This is a fantastic opportunity for an experienced Personal Injury Solicitor to join an expanding Personal Injury team at an an exciting juncture in their development. Just reward for the role will be a competitive salary (in line with your previous experience and expertise) along with full company benefits. Please don't delay, get in touch today to find out more and get started!

Job Title: APC Building Surveyor Location: Liverpool Salary: £35,000 - £45,000 basic salary (negotiable depending on experience) + excellent benefits package and structured APC support programme. A chance to grow with a thriving team We’re looking for a motivated Building Surveyor to join a well-established Liverpool office as part of their growth plans for 2026. Following a successful 2025, which saw the business win multiple sought after awards, expand into new sectors and introduce additional service lines, the Liverpool office is entering an exciting period of investment offering the chance to contribute to a busy, supportive team working across a wide variety of sectors and projects. You’ll join a multidisciplinary office with a strong presence across public buildings and estates, residential and housing, education, retail, healthcare, commercial, manufacturing, and defence markets. The consultancy prides itself on a progressive culture that supports professional development, wellbeing, and long‑term career aspirations. You’ll be joining a team with a mix of experience levels, (several chartered Surveyors and other APC candidates), a collaborative culture, and a strong commitment to professional development. This position involves delivering a broad range of building surveying and project management services services—from technical inspections and reporting to project delivery, design input, and contract administration. The business operate a structured and successful APC programme driven by an L&D team with key sponsors in the Liverpool office to help navigate through your chartership. What You’ll Be Doing • Delivering professional services and project work to agreed standards and deadlines, • Communicating clearly with colleagues, clients, and project teams to keep work progressing smoothly, • Representing the business confidently at meetings, site visits, and networking events, • Assisting with building surveys, site assessments, specifications, maintenance planning, and contract administration, • Supporting senior surveyors on larger or multi‑disciplinary projects, • Investigating and reporting on building defects, • Helping prepare and negotiate dilapidations claims, • Monitoring construction work on site, • Contributing advice on construction, refurbishment, repair, and maintenance across a range of property types What We’re Looking For • A relevant RICS‑accredited degree (minimum 2:1), • Strong organisational skills and a proactive approach, • Full UK driving licence, • Confident IT skills (including Outlook, Word, Excel, AutoCAD, NBS, etc.), • Someone who enjoys working as part of a team, • Clear communication skills and a professional, client‑facing manner, • Ability to produce accurate documentation and manage multiple tasks at once Who We Are We’re a multidisciplinary consultancy focused on improving the quality, performance, and sustainability of the built environment. With more than 1,400 professionals across the UK business, people are central to the success delivering a multidisciplined service. If you’re ready to take the next step in your building surveying career apply now or you can contact me directly at jennifer.bailey@kentonblack.com for further information!

About Us: Join a fast-growing law firm transforming group litigation. KP Law is not your typical law firm. We believe what we are doing is unique in the Group Action claim space and sets us apart from our competitors We represent more than 500,000 clients across large-scale group action claims, combining legal expertise, smart processes and cutting-edge technology to deliver exceptional outcomes and client experiences. We’re now looking for a Project Manager to help drive the next phase of our growth leading high-impact projects, shaping the way we work, and helping deliver a best-in-class claims platform. If you enjoy solving problems, leading collaborative teams, and delivering meaningful change in a fast-moving environment, we’d love to hear from you. Why join KP Law as a Project Manager? At KP Law we manage project delivery differently to traditional methods. We are constantly learning, evolving, and delivering new and innovative pieces of work. This often means projects don't have a pre-defined path based on previous projects, so it's important you are comfortable with being able to work with colleagues to quickly understand what is required and how to plan and deliver it at pace, self-learn and find solutions to new challenges. You will lead delivery squads working on projects that directly impact how we serve hundreds of thousands of clients. You will work alongside talented legal, operational and technology teams, helping shape both our platform and the future of group litigation. At KP Law, you’ll have the opportunity to: • Lead exciting claim delivery and technology projects, • Work with best-in-class technology products including Salesforce, Generative & Agentic AI, client mobile apps and other 3rd party integrated software tools, • Influence how we develop our project management and delivery practices, • Collaborate with passionate people who genuinely want to make a difference, • Add to your CV experience through exposure to different project types in a growing, ambitious business Role Summary: As a Project Manager, you will be part of our Business Solutions team alongside Business Analysts, Developers and Data Specialists. Together, the team delivers the platform that underpins our legal and operational services by combining people, process and technology to support large-scale claims management and client delivery. Our squads are made up of Project Managers (you!), Business Analysts, Software Developers and legal/operational SME's. Squads work together collaboratively to: • Onboard new claims and support ongoing claim delivery, • Develop new processes, • Develop new platform capability Key Duties & Responsibilities: You will be responsible for ensuring projects are successfully delivered on time, within scope and within budget. Your responsibilities will include: • Leading the delivery squad to define, execute and launch project deliverables, • Defining scope, timelines, activities, resources and budgets, • Building and maintaining clear project plans and schedules using PM tools (Monday.com), • Managing project risks, dependencies and opportunities, • Coordinating stakeholders across legal, operational and technology teams, • Tracking and communicating project progress and KPIs, • Delivering clear and meaningful project reporting, • Maintaining accurate project documentation and repositories, • Driving continuous improvement through lessons learned and best practice, • Acting as a champion for change across the business., • Supporting collaboration across multidisciplinary delivery squads About you: We’re looking for an ambitious and proactive Project Manager who thrives on solving complex problem, thinking outside the box, and adapting quickly in a fast-paced, ever-changing environment. You’ll be a confident communicator and collaborator with a results-driven mindset, strong organisational skills, and the ability to balance immediate priorities with long-term strategic goals. You understand that success comes from taking full ownership of projects from inception to delivery, demonstrating accountability, sound decision-making, and a clear strategic vision. You’ll bring fresh ideas, challenge conventional thinking. Build strong relationships across teams and with stakeholders, able to pivot and work in a fast-changing environment to drive successful outcomes and lasting impact. If this sounds like you, then this may just be the role for YOU! Skills and Experience: • Proven working experience in project management., • Strong experience in building and maintaining schedules in PM tools such as Monday.com and being able to show inter team dependencies., • Understanding the Software Development Life Cycle and the role of each of the functional teams involved in project delivery., • Excellent knowledge MS Excel, Word, PowerPoint, SharePoint & Monday, • Ability to build effective, trusted relationships at all levels within the organisation and with external stakeholders and service providers, • Excellent communication and interpersonal skills with the ability to take complex scenarios and to break them into easily understandable deliverables, • Strong team player with the ability to influence and enable multiple teams, • Highly self-motivated with the ability to meet tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Ability to manage multiple projects in an agile way, with the right level of engagement and priority that adds value., • Strong negotiation skills with the ability to skilfully navigate competing priorities and business demands., • Project Management certification (PMP or equivalent) preferred but not essential., • Ability to travel to all our offices Our Culture & Values KP Law is a values-led firm with an inclusive and supportive culture. We believe great results come from collaboration, accountability and continuous improvement and we’re committed to creating an environment where people can thrive. Our values are: • Excellence in Everything, • Together We Achieve More, • There’s Always a Way We are proud to be an equal opportunities employer and welcome applications from all backgrounds. Benefits We offer a competitive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • 25 days holiday, plus bank holidays, • Company contributory pension scheme, • Life assurance, • Free Snacks/Refreshments, • Hybrid working (3 days in the office, 2 days from home), • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme, • State of the art working environment

An established and highly respected construction and property consultancy is seeking an experienced Senior Quantity Surveyor to join its growing Liverpool team. This is an excellent opportunity for a commercially astute professional to work on major projects across the healthcare and justice sectors, including prison developments, healthcare facilities, and wider public sector schemes. The successful candidate will play a key role in delivering high-quality cost management and quantity surveying services, working closely with clients from project inception through to completion. Key Responsibilities • Delivering full pre- and post-contract quantity surveying services across multiple projects., • Preparing cost plans, feasibility studies, estimates, and budgets., • Managing procurement processes and tender documentation., • Providing strategic cost advice to clients throughout the project lifecycle., • Administering contracts and managing contractual obligations., • Assessing valuations, variations, claims, and final accounts., • Identifying commercial risks and implementing mitigation strategies., • Producing regular cost reports and financial forecasts., • Managing client relationships and acting as a trusted advisor., • Supporting and mentoring junior team members., • Contributing to business development and securing repeat work opportunities. Key Projects The role will primarily focus on: • Prison and custodial facility developments., • Healthcare projects, including hospitals, clinical facilities, and healthcare estates., • Public sector capital programmes., • Major refurbishment, extension, and new-build schemes. Requirements • Degree qualified in Quantity Surveying or a related construction discipline., • Chartered status (MRICS) preferred, or actively working towards chartership., • Proven experience within a consultancy or professional services environment., • Experience delivering projects within healthcare, justice, government, or public sector environments is highly desirable., • Strong understanding of JCT and NEC forms of contract., • Excellent commercial and financial management skills., • Strong stakeholder management and communication abilities., • Ability to manage multiple projects and priorities effectively. What's on Offer • Competitive salary and attractive benefits package., • Hybrid and flexible working arrangements., • Clear and structured career progression opportunities., • Ongoing professional development and chartership support., • Opportunity to work on high-profile healthcare and prison projects across the UK., • Collaborative and supportive team environment., • Exposure to nationally significant public sector programmes. About the Consultancy Our client is a leading multidisciplinary construction and property consultancy with an established reputation for delivering complex, high-value projects across the UK. Their expertise spans cost management, project management, and advisory services, supporting major public and private sector clients. Due to continued growth within their Liverpool office, they are looking to strengthen their quantity surveying team with the appointment of an experienced Senior Quantity Surveyor.

Property Litigation Solicitor Liverpool, Manchester, or Leeds | Hybrid Working Salary up to £68,000 DOE I am currently working with a top 75 leading national law firm that is looking to appoint a Property Litigation Solicitor to join its expanding property disputes team. This is an excellent opportunity to join a highly regarded national practice acting for a broad range of public and private sector clients, including landlords, housing associations, local authorities, developers and commercial organisations. The team has experienced significant growth in recent years and continues to invest heavily in its property litigation offering, providing excellent long-term career prospects and high-quality work. The Opportunity You will manage your own caseload of property litigation matters while working closely with an experienced and supportive team. The work will include: • Housing management and anti-social behaviour matters, • Possession proceedings, • Rent recovery claims, • Residential landlord and tenant disputes, • Advising housing associations and residential landlords, • Supporting on complex property litigation matters, • Assisting with business development and networking activities, • Supporting and mentoring junior team members where appropriate, • Ensuring compliance with client and regulatory requirements, • Managing files efficiently to achieve key deadlines and service standards About You The successful candidate will demonstrate: • Experience handling property litigation matters, particularly housing management work, • Strong knowledge of landlord and tenant disputes, • Ability to manage a caseload independently, • Excellent communication and client care skills, • Strong organisational and time management abilities, • Ability to work to deadlines and performance targets, • A proactive and collaborative approach, • Good IT and case management system skills, • An interest in business development and relationship building The Firm You will be joining a highly respected national law firm with an excellent reputation across the property, litigation and public sector markets. The firm offers a collaborative and supportive culture, high-quality work, strong investment in training and development, and genuine opportunities for progression. Benefits • Hybrid working, • Competitive salary and benefits package, • Strong training and development programmes, • Nationally recognised and growing team, • Clear career progression opportunities, • Supportive and collaborative working environment, • High-quality client base and varied caseload This is an excellent opportunity for a Property Litigation Solicitor looking to join a growing national team and work on a varied caseload with excellent long-term career prospects. Niamh Nolan niamh.nolan@oculuslegalgroup.com 01174544409

Commercial Litigation Associate / Senior Associate (5+ PQE) Location: Liverpool with hybrid working (4 days office / 1 day remote) Job Type: Full-time, Permanent Salary: Up to £75,000 DOE The Opportunity A highly regarded specialist commercial law firm is seeking an experienced Commercial Litigation Solicitor to join its expanding Commercial Litigation & Dispute Resolution team in Liverpool. This is an excellent opportunity for an ambitious Associate or Senior Associate to join a partner-led team handling complex, high-quality litigation for a broad range of commercial clients. The successful candidate will work closely with experienced litigators on a varied and business-critical caseload, while also benefiting from significant autonomy, direct client exposure, and genuine long-term progression opportunities. The firm has an established reputation across the North West business community and advises owner-managed businesses, corporates, directors, shareholders, investors, lenders, landlords and high-net-worth individuals on a wide range of contentious matters. This role would suit a commercially minded litigator looking to further develop their technical expertise within a collaborative and entrepreneurial environment. The Role You will manage a broad and varied caseload of commercial disputes from instruction through to resolution, while supporting on larger and more complex litigation matters. Key responsibilities include: • Managing a varied caseload of commercial litigation matters from inception through to settlement and, where necessary, trial, • Advising clients on litigation strategy, merits, costs exposure and commercial risk, • Drafting pleadings, court applications, witness statements and other litigation documentation, • Handling pre-action correspondence and settlement negotiations, • Managing disclosure, witness evidence and expert evidence processes, • Instructing counsel and external experts where required, • Attending hearings, mediations and settlement meetings, • Working closely with partners on complex and high-value disputes, • Supporting business development initiatives and helping grow the department’s profile, • Maintaining excellent client relationships through responsive and commercially focused advice Candidate Requirements The firm is open to candidates at Associate or Senior Associate level with a strong commercial litigation background. You will be: • A qualified Solicitor with 4+ years PQE in Commercial Litigation / Dispute Resolution, • Experienced managing your own caseload independently, • Technically strong with solid knowledge of the CPR and litigation procedure, • Confident drafting pleadings, applications and strategic correspondence, • Commercially aware with strong client-facing skills, • Organised and capable of managing competing deadlines effectively, • Interested in business development and building long-term client relationships, • Comfortable working within a fast-paced and collaborative litigation team Types of Work The caseload will include a broad range of complex and high-value disputes, including: • Contractual disputes, • Debt recovery matters, • Shareholder and director disputes, • Professional negligence claims, • Injunctions, • Insolvency-related disputes, • Property-related disputes, including lease and dilapidations matters, • Contentious probate matters, • General business-critical commercial disputes Team & Culture You will join a highly experienced and well-regarded disputes team within a modern commercial law firm known for its collaborative and supportive culture. • Partner-led team with strong mentoring and supervision, • High-quality commercial litigation work, • Direct client contact and responsibility from the outset, • Entrepreneurial and commercially focused environment, • Genuine opportunities for progression and profile development, • Modern offices and supportive infrastructure, • Collaborative working culture with strong internal relationships Benefits & Package • Salary up to circa £75,000 depending on experience, • Hybrid working arrangement, • 25 days annual leave plus bank holidays, • Company pension scheme, • Sick pay, • Free on-site parking, • Smart/casual office environment, • Ongoing training and development opportunities, • Excellent long-term career progression prospects Why This Role? This is an excellent opportunity for a Commercial Litigation Solicitor looking to take the next step within a respected and growing disputes practice. The role offers a strong mix of high-quality litigation, autonomy, direct client involvement, and genuine progression potential within a commercially focused firm that continues to expand its presence across the North West market. If you are an ambitious Commercial Litigator looking for a role with quality work, progression, and a supportive culture, I’d love to hear from you.

Debt Recovery Solicitor / CILEX (NQ) Location: Wigan or Liverpool Job Type: Full-time | Hybrid working available Salary: Up to £47,000 DOE The Opportunity A modern, fast-growing Legal 500 law firm is expanding its Debt Recovery and Litigation teams following continued client growth across finance, local authority, and housing sectors. With a new Liverpool city centre office recently opened and an established Wigan base, this is an excellent time to join a business in genuine growth mode. This is not a traditional high-street litigation role. The firm operates as a commercially focused legal services business with a strong national client base and a high-volume but well-structured workflow environment. You will join a busy and expanding sub-team handling a steady pipeline of debt recovery litigation work, with strong internal support and clear processes in place. The Role You will manage your own caseload of debt recovery and civil litigation matters, working within a specialist team. Key responsibilities include: • Running a full caseload of debt recovery matters from instruction through to enforcement, • Advising on litigation strategy and recovery options, • Handling matters for key clients across finance, local authority, or housing sectors, • Progressing claims efficiently within a high-volume but structured environment, • Liaising with clients and internal teams to ensure smooth case progression Candidate Requirements The firm is seeking: • Qualified Solicitors or CILEX / Chartered Legal Executives, • Experience in debt recovery or civil litigation (NQ+), • Ability to manage a caseload independently with good organisation and time management, • A proactive and commercially minded approach Team & Culture You will join a modern, commercially driven law firm with a strong reputation in debt recovery litigation and long-standing national client relationships. • Collaborative and supportive team structure, • Strong leadership and training framework, • Clear career progression pathways, • Hybrid working model following probation (typically 1–2 days WFH), • Flexible approach depending on candidate experience and autonomy Benefits & Package • Hybrid working (post-probation), • Brand new training academy, • Workplace wellbeing programme, • Strong training and development support, • Clear progression opportunities within a growing team, • Established client base and consistent workflow Why This Role? This is a strong opportunity to join a growing national litigation business at a time of expansion, with a consistent caseload, structured support, and genuine scope to develop within a specialist debt recovery environment. Niamh Nolan niamh.nolan@oculuslegalgroup.com 01174544409

Debt Recovery Solicitor / CILEX Location: Wigan or Liverpool Job Type: Full-time | Hybrid working available Salary: Up to £60,000 DOE The Opportunity A modern, fast-growing Legal 500 law firm is expanding its Debt Recovery and Litigation teams following continued client growth across finance, local authority, and housing sectors. With a new Liverpool city centre office recently opened and an established Wigan base, this is an excellent time to join a business in genuine growth mode. This is not a traditional high-street litigation role. The firm operates as a commercially focused legal services business with a strong national client base and a high-volume but well-structured workflow environment. You will join a busy and expanding sub-team handling a steady pipeline of debt recovery litigation work, with strong internal support and clear processes in place. The Role You will manage your own caseload of debt recovery and civil litigation matters, working within a specialist team. Key responsibilities include: • Running a full caseload of debt recovery matters from instruction through to enforcement, • Advising on litigation strategy and recovery options, • Handling matters for key clients across finance, local authority, and housing sectors, • Progressing claims efficiently within a high-volume but structured environment, • Liaising with clients and internal teams to ensure smooth case progression Candidate Requirements The firm is seeking: • Qualified Solicitors or CILEX / Chartered Legal Executives, • Experience in debt recovery or civil litigation (NQ+), • Ability to manage a caseload independently with good organisation and time management, • A proactive and commercially minded approach Team & Culture You will join a modern, commercially driven law firm with a strong reputation in debt recovery litigation and long-standing national client relationships. • Collaborative and supportive team structure, • Strong leadership and training framework, • Clear career progression pathways, • Hybrid working model following probation (typically 1–2 days WFH), • Flexible approach depending on candidate experience and autonomy Benefits & Package • Hybrid working (post-probation), • Workplace wellbeing programme, • Strong training and development support, • Clear progression opportunities within a growing team, • Established client base and consistent workflow Why This Role? This is a strong opportunity to join a growing national litigation business at a time of expansion, with a consistent caseload, structured support, and genuine scope to develop within a specialist debt recovery environment. Niamh Nolan niamh.nolan@oculuslegalgroup.com 07917 851628

Company description: Location: Liverpool, England, United Kingdom Job ID: 88812 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Service Leader We are currently recruiting for a Service Leader to join our Team in the North and Scotland reigon. They will be the primary point of contact for customers within the business unit and is responsible for an area of Field Operations within a Region. The Service Leader is responsible for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include: This is a full time and permanent role. Job description: • Optimise the Region’s staffing of service Engineers and Technicians, by planning the personnel needs, including route organisation, workloads and training. Match skills with route requirements and assign/delegate appropriate workloads, develop and sustain team spirit, • Manage maintenance portfolio from the service contract acceptance to the collection of bad debts including follow-up actions, • Deliver repair sales targets as determined by the Regional Director, • Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency, • Manage and follow-up actions of customer claims and complaints, • Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction, • Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist, • Manage chargeable repairs from offer/sale to completion including the collection of bad debt along-side the credit control team, • Manage non-chargeable repairs to control costs as best as possible, • Support sales lead activities in the recovery lost units, • Supporting employee on the job training and skills development, • Conduct at least monthly ‘drum beat’ meetings as a group or one to one as required with first line reports Profile description: • Degree or equivalent in a relevant technical or business field, • 5–7 years experience managing a service business unit in a related industry, • Experience managing customer relationships, • Management or leadership experience, • Experience with profit and loss (P&L) responsibility, • Knowledge of the lift industry or facilities management is preferred, • Technical and commercial understanding of the lift industry is a plus, • SAP experience is an advantage, • Excellent communication and relationship-building skills, • Strong decision-making and problem-solving abilities, • Attention to detail and strong written and verbal communication, • Able to work under pressure and meet deadlines, • Willingness to travel as needed We offer: Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days’ holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Comprehensive life assurance Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts

Paralegal – Medical Negligence Salary up to £28,000 per annum Full-time | 9.00am–5.00pm, Monday to Friday Kirkby, Liverpool area A well-established law firm is looking to appoint a Paralegal to join its Medical Negligence team. This is a fee-earning role handling a varied caseload and supporting clients through the claims process from instruction through to resolution. The position suits someone with experience in medical negligence who is looking to make that step up into handling their own files. The Role • Meeting clients in person and by telephone to take instructions, • Handling initial enquiries and preparing case summaries and initial documentation, • Completing risk assessments, due diligence checks, and conflict checks, • Maintaining accurate and detailed case records and correspondence notes, • Managing diaries and key deadlines, including limitation periods, • Obtaining and reviewing medical records and building case chronologies, • Undertaking initial liability and quantum investigations, • Preparing preliminary financial loss calculations, • Drafting legal documents including Letters of Claim, Witness Statements, and instructions to experts and Counsel, • Instructing experts and Counsel as required, • Arranging and attending meetings, conferences, and hearings where necessary, • Keeping clients updated throughout the progression of their claim, • Carrying out legal research to support case preparation, • Supporting wider team activity including networking and business development About You • Experience working in medical negligence What’s on Offer • Salary up to £28,000 per annum, • 23 days’ annual leave, rising to 28 days after 5 years’ service + Bank holidays, • Hybrid working after 6 months, • Paid sick leave, dependant’s leave, and birthday leave, • Employer Supported Volunteering (2 days per year), • Medicash health benefit, • Staff discounts on selected legal services, • Bonus, referral and recognition schemes, • Structured performance review process throughout probation, • Annual salary and bonus review cycle Interested? If this sounds like your next career move, hit the apply button today.

Grade A Solicitor / Team Leader – Claims Against Public Authorities Location – Liverpool The Opportunity This role offers the chance to lead a specialist CAPA team within a nationally recognised practice known for its commitment to access to justice and high-quality claimant work. You will play a key role in supervising and developing a team of solicitors, fee earners, and support staff, while continuing to handle a reduced caseload of complex and sensitive matters. The successful candidate will help shape the future direction of the team, ensuring excellent client service, strong operational performance, and compliance with Legal Aid and regulatory requirements. This is an ideal opportunity for someone who enjoys mentoring others, driving team performance, and delivering exceptional legal work within a supportive and flexible environment. Key Responsibilities Team Leadership & Management • Lead, motivate, and support a team of solicitors, fee earners, and support staff, • Conduct regular supervision meetings, performance reviews, and coaching sessions, • Foster a positive, inclusive, and high-performing team culture, • Support recruitment, onboarding, and ongoing development of team members Case & Client Management • Maintain a reduced caseload of Claims Against Public Authorities matters, • Deliver high-quality legal advice and representation to vulnerable clients, • Ensure cases are progressed efficiently and in line with best practice standards, • Handle complaints and risk management matters professionally and effectively Compliance & Operational Oversight • Ensure compliance with Legal Aid Agency requirements and SRA regulations, • Monitor performance targets, billing, and operational KPIs, • Assist with departmental planning, forecasting, and reporting, • Contribute to business development initiatives and profile-raising activities About You The firm is looking for a confident and empathetic leader with strong technical expertise in CAPA work and a genuine passion for claimant public law matters. Essential Requirements • Qualified Solicitor (Grade A or equivalent experience), • Accredited Legal Aid Supervisor status for CAPA work, • Strong background in actions against public authorities, • Previous experience managing or supervising legal teams, • Excellent understanding of Legal Aid processes and compliance requirements, • Strong organisational, communication, and IT skills, • A client-focused and sensitive approach when dealing with vulnerable individuals What’s on Offer The firm offers a supportive and flexible working environment with genuine opportunities for progression and professional development. Benefits include: • Competitive salary with a realistic and rewarding bonus scheme, • Hybrid and flexible working arrangements, • 27 days’ annual leave plus bank holidays, • Option to buy or sell additional annual leave, • Pension scheme and life assurance, • Enhanced sick pay provisions, • Employee Assistance Programme (EAP), • Ongoing coaching, mentoring, and career development support, • Access to specialist legal training and leadership development, • Retail discounts, wellbeing initiatives, and additional lifestyle perks, • A collaborative and values-driven culture focused on meaningful work and positive social impact This is a fantastic opportunity to join a forward-thinking law firm where you can combine hands-on legal work with leadership responsibilities in a genuinely rewarding area of practice.

Operations Manager / Legal / Liverpool / Permanent / Full Time / Immediate Start Your new company Are you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. My client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis. My client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. Based in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed. Your new role The position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas. Some of your duties will include but not limited to Lead and optimise the organisational processes Responsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently. Lead and supervise multiple teams across various departments to ensure seamless workflow and high performance. Develop, implement, and monitor operational strategies aligned with organisational objectives. Oversee resource management, staffing, and procurement, to optimise operational efficiency. Establish and maintain quality standards, ensuring compliance with industry regulations and internal policies. Analyse operational data to identify areas for improvement and implement effective solutions. Foster a positive organisational culture centred on teamwork, accountability, and continuous improvement. Collaborate with executive management to develop long-term plans and operational policies. Manage relationships with external vendors, partners, and stakeholders to support organisational objectives What you'll need to succeed Proven legal experience in supervising teams within a management or leadership capacity. Strong management skills with the ability to oversee multiple projects simultaneously. Demonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals. Excellent organisational skills with the ability to analyse complex information and make informed decisions. Strong communication skills, both written and verbal. This role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management. What you'll get in return Competitive salary at between £50,000 to £55,000 per annum Great city centre location Contemporary offices Hybrid model after probation Selection of benefits Supportive and dynamic team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4800281

Your new company \n\nOur client is a leading, nationally recognised law firm with a top-tier catastrophic loss practice, is seeking an Associate or Senior Associate to join its growing team. The firm acts for a broad panel of Tier 1 insurer clients, handling some of the most complex and high-value personal injury claims in the UK. The team has an excellent reputation for managing catastrophic injury litigation and offers strong career development within a supportive, collaborative environment. You can expect a high level of home working. \n\nYou will join a highly experienced catastrophic injury team, supporting Partners and senior lawyers on high-value, complex claims. Matters will include defendant catastrophic injury work across motor, employers' liability and public liability, typically valued from £100k to £20m+.\n\nYour new role \n\nAs a Catastrophic Loss Associate, you will be responsible for:\n\nAssisting on and managing a caseload of complex, high-value injury claims valued from £100k to £20m+.\nHandling matters involving serious injuries such as brain injury, spinal injury, amputations and severe psychiatric injury\nDrafting pleadings, reports and correspondence\nConducting liability investigations and reviewing evidence\nInstructing counsel and experts, including medical experts\nAttending hearings and ensuring compliance with court directions and deadlines\nBuilding and maintaining strong client relationships\nSupporting and mentoring more junior team members\n\nWhat you'll need to succeed \n\nQualified Solicitor or Chartered Legal Executive (ideally 5+ PQE)\nExperience handing or assisting on catastrophic injury, large loss or serious injury litigation\nBackground in EL/PL and/or motor claims (defendant experience preferred, but claimant experience will be considered)\nExposure to high-value claims (exceeding £100k)\nStrong technical litigation skills and attention to detail\nAbility to manage competing priorities and work to strict deadlines\nExcellent communication and client-facing skills\nCommercial awareness and a proactive approach to case management\n\nWhat you'll get in return \n\nOpportunity to work on market-leading catastrophic injury work\nClear progression pathway within a recognised national team\nVery flexible hybrid working arrangements and a high level of home working. \nCompetitive salary and comprehensive benefits package\nSupportive and inclusive working culture\n\nWhat you need to do now\n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on (phone number removed).\n\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: £26,350 to £34,800 Plus up to £2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: • Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome, • Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action, • Accurately interpret intelligence and use it to drive an appropriate investigation strategy, • Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements, • Ensure output achieves acceptable levels of accuracy and quantity, • Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance, • Avoid any claims leakage whilst maximising savings/repudiations, • Ensure strict adherence to agreed counter fraud strategies, • Respond efficiently to telephone calls into the team/department, • Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: • Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims, • Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained, • Excellent organisational skills and the ability to work independently with minimum support, • Strong negotiation skills along with Excellent customer services skills, • An understanding of the intelligence and investigative tools available to validate claims, • Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • We decide quickly when the smart thing to do is use our judgement Benefits: • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more Our Commitment to our colleague's: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future, • Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.

Your new company \nAre you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. \nMy client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis.\nMy client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. \nBased in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed. \n\nYour new role \nThe position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas.\nSome of your duties will include but not limited to \nLead and optimise the organisational processes\nResponsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently.\nLead and supervise multiple teams across various departments to ensure seamless workflow and high performance.\nDevelop, implement, and monitor operational strategies aligned with organisational objectives.\nOversee resource management, staffing, and procurement, to optimise operational efficiency.\nEstablish and maintain quality standards, ensuring compliance with industry regulations and internal policies.\nAnalyse operational data to identify areas for improvement and implement effective solutions.\nFoster a positive organisational culture centred on teamwork, accountability, and continuous improvement.\nCollaborate with executive management to develop long-term plans and operational policies.\nManage relationships with external vendors, partners, and stakeholders to support organisational objectives\n\nWhat you'll need to succeed \n\nProven legal experience in supervising teams within a management or leadership capacity.\nStrong management skills with the ability to oversee multiple projects simultaneously.\nDemonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals.\nExcellent organisational skills with the ability to analyse complex information and make informed decisions.\nStrong communication skills, both written and verbal.\nThis role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management.\n\nWhat you'll get in return \nCompetitive salary at between £50,000 to £55,000 per annum \nGreat city centre location \nContemporary offices\nHybrid model after probation \nSelection of benefits \nSupportive and dynamic team\nProgression opportunities \n\nWhat you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Hybrid working. Do you have extensive experience working in Third Party Property Damage Motor Insurance claims and have knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks?\n\nIf so we think you might be a good fit for this brand new role in the Liverpool area with a brilliant Insurance company who can take your career in Insurance claims to the next level!\n\nRole and Responsibilities\n\n As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team.\n\n You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios).\n\n You will support the competency development of your colleagues, through coaching/training\n\n You will be the Indemnity/Liability/MIB SME for your Team\n\n You will support and drive the delivery of the PD KPIs – Nil rate/Lifecycle/Spend.\n\n You will assist your Team Leader, deputising in their absence when required.\n\n You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity.\n\n Support TL with handler QA/feedback\n\nIf you feel you have experience of the majority of the above working for an Insurer or in Accident Management we would love to hear from you.\n\nThe company are offering an impressive salary, bonus earnings to add to your take home and a comprehensive range of benefits and perks. Just as key as this the training and career opportunities within technical claims are second to none.\n\nTo take your claims career to the next level apply today in strict confidence! Please don’t apply if you don’t have the relevant Third Party motor claims skills

Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: • In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding, • To work as a team to proactively manage a portfolio of customer repair claims through to settlement, • To ensure that complete and thorough indemnity investigations are carried out on all claims, • Work closely with suppliers to fulfil customers' needs during their claims journey, • Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect, • Accurate payment to our customers and their representatives regarding claims settlement, • Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: • Excellent customer service skills, • Naturally empathetic and the ability to connect with people, • Quick fast paced problem-solving ability, • Positive can-do attitude, • Good IT skills and a confident communicator, • Passionate about working as part of a team, • Have the ability to make fast, informed decisions, • Excellent organisational and prioritisation skills with a strong attention to detail, • Have a desire to develop skills and experience within the insurance industry., • The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. • We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:, • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • We decide quickly when the smart thing to do is use our judgement Benefits: • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future, • Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship., • We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: £28,747 to £34,913 Plus up to £1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: • Aim towards excellent customer service level expectations and take ownership of all inbound communication, • Prompt investigation on the ownership of the vehicle, • Ensuring accurate payment to all Stakeholders on their claims, • Attention to detail on all work done around the total loss aspect of the claim, • Ensure thorough chronological record keeping of all activity within file claim notes, • Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls, • Maintain effective diary management to reduce settlement time, • Expertly assess policy indemnity and identify fraud indicators What we're looking for: • Excellent customer service skills, • Naturally empathetic and the ability to connect with people, • Quick fast paced problem-solving ability, • Positive can-do attitude, • Good IT skills and a confident communicator, • Passionate about working as part of a team, • Have the ability to make fast, informed decisions, • Excellent organisational and prioritisation skills with a strong attention to detail, • Have a desire to develop skills and experience within the insurance industry, • The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: • We run through walls for our customers and each other, • We challenge the status quo, • We succeed when we help those around us succeed, • We decide quickly when the smart thing to do is use our judgement Benefits: • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options, • 24/7 mental health support & free counselling available, • Grow with us: Through career fairs, leadership programs, and learning on the go!, • Flexible benefits, including early access to salary via our internal platform, • Hybrid working options to support work-life balance and individual needs, • Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: • Mindful Employer - championing mental health and wellbeing, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities, • Menopause Friendly accredited - supporting every stage of life, • Armed Forces Covenant signatory - honouring those who serve, • Armed Forces Defence employer recognition scheme - Supporting those who serve, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture, • Best Place to Work for Development - proud to be investing in people's future, • Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship., • We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

We are seeking an experienced and commercially astute Solicitor (minimum 5 years’ PQE) to join the firm in a senior leadership capacity. This is a pivotal role, reporting directly to the Legal Director, CEO, and Executive Board, with significant influence over the firm’s strategic direction.\n\nYou will play a central role in shaping and delivering the firm’s settlement strategy, strengthening its regulatory compliance framework, and overseeing key legal operations. Working closely with investors, lenders, and external advisers, you will contribute directly to the firm’s continued growth and market position.\n\nKey Responsibilities\n\n Report directly to the Legal Director, CEO, and Executive Board\n\n Develop and implement a robust settlement strategy aligned with the anticipated Car Finance Redress Scheme\n\n Ensure full compliance with SRA, FCA, and ICO regulatory requirements\n\n Support the COLP and COFA, guiding on legal and regulatory matters\n\n Attend and actively contribute to senior management and board meetings\n\n Collaborate with investors on settlement strategy and risk management\n\n Manage relationships with lenders and external legal advisers\n\n Recruit, build, and lead a high-performing legal and settlement strategy team\n\n Identify and develop new opportunities within the consumer claims market\n\nAbout You\n\n Qualified Solicitor with a minimum of 10 years’ post-qualification experience\n\n Strong expertise in consumer finance, regulatory law, or complex consumer claims\n\n Proven experience operating at a senior or board level\n\n In-depth knowledge of SRA, FCA, and ICO regulatory frameworks\n\n Commercially minded, with confidence advising senior stakeholders and investors\n\n Demonstrated leadership experience, including team building and management\n\n Strategic thinker with a desire to play a key role in long-term business growth\n\nThe Package\n\n Highly competitive salary, commensurate with experience\n\n Flexible remuneration structure, open to discussion\n\n Performance-related bonuses and long-term incentive opportunities\n\n A genuine opportunity to become a key strategic leader within the firm\n\nIf you are looking to take on a high-impact leadership role and help shape the future of a growing firm, we would welcome your application

Job Title: Graduate Scheme - Liverpool August 2026\nLocation: Liverpool\nSalary: £27,500 per annum\nJob type: Full time, Permanent\nStart Date: 3rd August 2026\nAbout Us:\nEstablished in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. based in Liverpool & Manchester, we support clients nationwide across all areas of personal injury.\nWe are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.\nOur commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.\nOur Graduate Scheme has been awarded the Princess Royal Training Award. This award recognises our exceptional commitment to learning and development and its positive impact on the organisation and people.\nWe now also offer training from the incredible Matthew Fowler for developing a growth mindset, psychological resilience and emotional intelligence. Giving you the skills to be the best version of your self in law.\nWe set you up to succeed:\nThe focus of our award-winning Graduate Scheme is to provide you with a solid foundation to launch your legal career. You will receive training on everything from black letter law all the way through to support during initial tasks (witness statements, claim form drafting) and communicating with clients.\nThe 5-week Graduate Training will run from Monday 21st September 2026 and will be based in our Manchester office. Expenses for travel will be paid for this period.\nWhen you are in your department, the support doesn't stop; you have a weekly supervisor meeting, which is there for you to lead on work and ask questions you want guidance on. You also have a Buddy in the department to help you too.\nWe deliver on progression:\nWe are so proud of the progression at Express Solicitors, we wanted to share the success by numbers:\n100% of our Trainee Solicitors came from our Graduate Scheme.\nThe average time from the Graduate Scheme to SQE/TC is within 6 - 15 months of starting with Express Solicitors.\nWe work hard and play hard\nLaw has always been seen as a challenging profession. Express Solicitors expect you to work hard for our clients. But we also love to have fun, with regular department socials, yearly Christmas parties (paid for by the business) and every other year a summer social at the CEO's house paid for by James, himself.\nWe also have lots of other regular activities, with weekly football and netball games, a running club and a board game night.\nAbout the role\nBased in our Liverpool office, we are looking for a number graduates to join us across three departments (Motorcycle Claims, Civil Liberties, Group Actions and CICA Claims.)\nYou will assist an existing fee earner on their case load, getting involved directly with legal tasks and liaising with clients.\nWhat we offer you:\n Three appraisals per year and weekly meetings with your supervisor to guide you.\n Salary - £27,500 per annum.\n Hours - 8:30 am - 5:30 pm Monday - Thursday with a 5 pm finish on Friday (39.5 hours.)\n Hybrid Working - 3/2 hybrid working pattern after 6 months.\n 23 Days Holiday - Rising to 26 days, plus bank/public holidays.\n Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.\n Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.\nWhat are we looking for?\n Aspiring Personal Injury Paralegals with strong legal academic achievements (LLB, GDL, LLM, LPC or equivalent).\n Full-time availability is required from Monday 3rd August 2026 and that no leave is required for the first 12 weeks.\n Please be aware that this is a rolling recruitment cycle and once the cohort is full, the role will close.\n No legal work experience necessary.\n Passionate about being a lawyer and helping injured people.\nRecruitment Process:\nOur interview process is two stages. The first stage is a one-way pre-recorded video interview (done in your own time) and then a face-to-face MS teams interview.\nOur employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.\nPlease click APPLY to be redirected to our website to complete your application.\nCandidates with the relevant experience or job titles of; Trainee Paralegal, Junior Paralegal, Legal Graduate, Law Graduate, Graduate, Legal Assistant, Legal Executive, Legal Support Assistant, Person Injury may also be considered for this role

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.