Client engagement manager jobs in MitchamCreate job alerts

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The BCG Henderson Institute (BHI) is seeking an experienced Global Marketing Manager to join its team for an 11-month maternity cover. BHI is BCG’s internal think tank, focused on developing rigorous, forward-looking research and thought leadership. In this role, you will lead BHI’s external partnerships and visibility strategy, managing key external relationships and overseeing the Seat at the Table (SATT) and partnerships portfolio. Your goal will be to expand the Institute’s global network and increase visibility for its experts across influential platforms. As a core member of BHI’s global marketing team, you will also drive multi-channel campaigns to position BHI and its thought leaders effectively—both within BCG and in the broader public sphere. In addition, you will support events hosted by the Institute. • Oversee BHI’s participation in global platforms and strategic partnerships, including External Partnerships and the Seat at the Table (SATT) portfolio., • Cultivate relationships with key external partners (e.g., media, event organizers, academic and research institutions) to enhance BHI’s reputation and reach., • Formulate and implement our global partnership strategy in collaboration with key stakeholders., • Identify and pursue high-impact opportunities for BHI experts to publish, speak, and engage on global platforms (e.g., Harvard Business Review, MIT Sloan Management Review, Davos, Fortune)., • Collaborate with BHI content teams to align messaging with BCG’s broader priorities and capabilities., • Serve as a connector between BHI experts and relevant stakeholders—both internally and externally—to identify and promote impactful content., • Identify opportunities for improvement and innovation in content delivery, amplification, and audience engagement, including KPI setup and measurement., • Design and implement integrated marketing campaigns to promote BHI’s research and thought leadership across digital, social, and event channels What You'll Bring • 8–10 years of relevant B2B marketing experience, ideally within professional services, consulting, or a think tank environment., • Proven ability to develop and execute global marketing strategies, with a focus on positioning thought leadership content., • Strong track record of managing external partnerships, including media outlets, global organizations, and high-profile event platforms., • Experience organizing events for senior- and executive-level audiences., • Experience designing and executing impactful marketing campaigns for book launches is an advantage., • Data-driven and analytical mindset, with the ability to measure campaign performance and use insights to optimize outcomes., • Excellent stakeholder management skills, particularly when engaging senior leaders in collaborative, cross-functional settings., • Comfort operating in a global, matrixed organization and partnering across geographically dispersed teams., • Exceptional project management and organizational skills, with the ability to manage multiple priorities in a dynamic, fast-paced environment., • Strong intellectual curiosity and comfort engaging with complex content, with the ability to distill and communicate it clearly to diverse audiences., • Meticulous attention to detail and a commitment to high-quality execution., • Bachelor’s degree required; Master’s degree preferred., • Familiarity with marketing tools and platforms such as Microsoft Dynamics, Marketo, and Tableau is a plus., • Quick learner, open to experimenting with new tools and approaches., • Excellent written and spoken English communication skills. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team – the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we’re on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we’re looking for someone who thrives on making things happen and isn’t afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You’ll own the end-to-end management of your accounts – from forecasting to full P&L responsibility – while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you’re passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: • Full responsibility for the business’ P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals., • Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals., • Gain internal buy in from key senior stakeholders and unlock necessary budget, • Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP., • Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business, • Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers, • Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels, • Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights, • Proactive development of your skills and competencies, • Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed, • Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: • Experience in wholesale, • Ability to build and deliver strategy, • Experience of ice cream/frozen category or FMCG categories, • Strong communication and analytical skills, • Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan., • Strong attention to detail and track record of delivering in role, • Ability to prioritise and manage workload, delivering to a deadline with accuracy., • Self-motivated and able to work to a brief with minimal supervision., • Love of being competitive and winning vs the market, • Influencing and relationship building both internally and externally at different seniority levels, • Analytical ability to draw insights from data Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Our client, a leading organisation within the defence and advanced engineering sector, is seeking a Mechanical Engineering Manager to lead a high-performing engineering team. This role offers the opportunity to work on complex, mission-critical programmes supporting UK and international customers. The Role As Mechanical Engineering Manager, you will be responsible for leading the mechanical engineering function within a defence-focused business unit. You will oversee the development and support of mechanical and electromechanical products across the full lifecycle, from concept and design through to manufacture and in-service support. This is a leadership role with responsibility for team capability, delivery performance and continuous improvement across multiple programmes. Key Responsibilities Lead, develop and manage the Mechanical Engineering team, ensuring strong performance and engagement Plan and manage engineering resources, including recruitment, training and workforce development Oversee engineering outputs, including designs, analysis, technical documentation and compliance activities Ensure delivery against programme requirements for schedule, cost and technical performance Drive continuous improvement across engineering processes, tools and standards Support wider business objectives and contribute to strategic engineering initiativesEssential Requirements Degree in Mechanical Engineering or equivalent experience Proven experience delivering mechanical or electromechanical systems within defence, aerospace or maritime environments Strong knowledge of mechanical design, analysis, manufacturing processes and engineering standards Experience leading engineering teams and developing technical capability Ability to review and approve engineering designs, drawings and analyses Strong communication, organisational and stakeholder management skillsDesirable Skills Chartered Engineer status Experience with CAD/PLM tools such as CREO, Windchill or similar Knowledge of REACH/RoHS, FEA, CFD and manufacturing processes This is an opportunity to join a well-established organisation delivering advanced engineering solutions for critical applications. The role offers long-term career development and the chance to contribute to high-impact programmes within the defence sector

We are excited to be working with our wonderful client on this fantastic opportunity to appoint a skilled and resilient Registered Manager for a specialist children’s residential service. This role sits within a high‑complexity environment supporting young people with significant emotional and mental health needs, including those stepping down from intensive or hospital‑based settings. About the Role You will lead the operational running of the home, ensuring full regulatory compliance and creating a safe, structured and therapeutically informed environment. Young people may present with trauma histories, emotional dysregulation, self‑harm risks and placement instability, requiring strong safeguarding oversight and confident leadership. Key Responsibilities Hold Ofsted registration and ensure ongoing regulatory compliance Oversee daily operations, admissions and placement transitions Act as Designated Safeguarding Lead with responsibility for risk management Embed trauma‑informed and psychologically informed care practices Provide supervision, coaching and clear expectations for staff Monitor care quality, incidents, outcomes and education engagement Manage staffing and service resources within agreed budgets Essential Requirements Level 5 Leadership & Management (or working towards) At least 2 years’ management experience within a children’s residential setting Strong safeguarding experience and confidence managing high‑risk behaviours Experience contributing to Ofsted inspections Excellent communication skills and strong reporting ability Desirable Experience in Tier‑4 step‑down or CAMHS‑linked services Training in trauma‑informed practice or Positive Behaviour Support Experience managing complex, high‑risk residential placements This opportunity is perfect for a calm, grounded and emotionally intelligent leader who thrives in dynamic environments and is passionate about delivering safe, therapeutic care. If you are committed to improving outcomes for vulnerable young people, we would be delighted to hear from you

New Business Account Manager – IT Sector New Malden (Hybrid) £30,000 – £50,000 Basic + Uncapped Commission About the Company- New Business Account Manager Aztrum Recruitment is partnering with an ambitious and fast-growing technology solutions provider that supports organisations in thriving within today’s digital-first landscape. Our client delivers fully integrated IT services including cybersecurity, cloud solutions, IT infrastructure, business continuity, and managed support. Known for their innovation and technical expertise, they help businesses remain secure, efficient, and competitive. The Role- New Business Account Manager We are seeking a commercially driven New Business Account Manager to play a key role in driving revenue growth and developing long-term client relationships. This is a consultative, solution-led sales role where you will engage with senior decision-makers, uncover operational challenges, and present tailored IT solutions that deliver tangible business value. If you’re an ambitious sales professional looking to build your career within the technology sector, this is a fantastic opportunity to join a forward-thinking company with significant growth potential. Key Responsibilities- New Business Account Manager Generate new business opportunities through proactive outreach including calls, email campaigns, LinkedIn engagement, and networking Build, manage, and maintain a strong sales pipeline Qualify leads and contribute to broader business development initiatives Develop relationships with senior stakeholders and decision-makers Conduct consultative discovery meetings to understand client needs and present tailored IT solutions Maintain accurate CRM records and provide regular pipeline forecasting Collaborate with internal technical and delivery teams to ensure a seamless client experienceAbout You- New Business Account Manager Proven experience in B2B sales, business development, or lead generation Target-driven, resilient, and self-motivated Strong communicator with the ability to build lasting relationships Highly organised with excellent attention to detail Comfortable using CRM systems and modern sales tools Ambitious and motivated by career progression and successWhat’s on Offer- New Business Account Manager £30,000 – £50,000 basic salary (depending on experience) Uncapped commission structure Hybrid working flexibility Clear progression opportunities into Senior Sales or Account Management roles Ongoing training, mentorship, and professional development A supportive, high-performance culture that rewards resultsInterested? For more information or to apply, please contact Kylie at Aztrum Recruitment: (url removed)

Senior Marketing Executive - Join a Fast‑Growing, Entrepreneurial Marketing Team Location: Wimbledon, London Working Pattern: Full‑time, fully office‑based Salary: £35,000-£37,000 + up to 20% annual bonus Are you ready to take the next step in your marketing career? Do you want to work in a fast‑growing, collaborative environment where your ideas will be heard, valued, and implemented? Our client is an ambitious organisation looking for a Senior Marketing Executive to play a key role in delivering high‑impact, multi‑channel marketing campaigns across their market‑leading events and digital products. This is an exciting opportunity for someone who thrives in a hands‑on, results‑driven marketing role. The Role Reporting into the Marketing Manager, you will take ownership of marketing projects from concept to delivery, driving audience growth, engagement, and commercial success. This is a role for a confident marketer who enjoys managing multiple channels, producing creative content, and delivering campaigns that make an impact. Key Responsibilities You'll lead on a wide range of marketing projects, including: Managing end‑to‑end marketing initiatives and campaigns Planning and delivering multi‑channel campaigns across digital, email, social, print, PR, and onsite activation Creating and optimising content such as emails, newsletters, web articles, graphics and social assets Managing websites, email systems, social media channels, webinars, and all digital campaign activity Owning social media activity across LinkedIn, Facebook, Instagram and TikTok Delivering email campaigns and building workflows and automation within HubSpot Supporting sponsorships, partnerships and stakeholder engagement Maintaining CRM data accuracy, audience segmentation and database management Assisting with PR, media engagement and press materials Monitoring KPIs and producing clear reporting and recommendations What You Will Need To succeed in this role, you should bring: 2-4 years of B2B marketing experience (events or media experience is highly advantageous) Confidence managing projects and taking ownership of end‑to‑end campaigns Hands‑on experience across digital marketing, social media, email marketing and content creation Strong organisational skills and excellent communication A data‑driven approach with the ability to analyse performance and suggest improvements Office Angels is an employment agency. We are equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Central Recruitment are working with a charity dedicated to supporting people experiencing mental distress to work through trauma, build supportive relationships, and explore ways to live fulfilling lives. Our client is currently recruiting for a Therapeutic Practitioners to work in a residential service in the Coulsdon area. Adopting a Psychologically Informed Environment (PIE) approach, the service offers a 24/7 safe, supportive environment for adults living with severe, complex mental health conditions, dual diagnosis and who may have experienced multiple placement breakdowns. • 40 hours per week, • Monday - Sunday (rota basis), • Shifts: Early & Late, • Temporary: 3 months with the possibility of transferring to permanent, • £15.86 per hour (£13.85 per hour, with £2.01 holiday pay) This is a fantastic opportunity to join a trauma-informed residential service supporting adults with complex mental health needs. Key responsibilities: • Support a caseload of 3-4 clients to progress their recovery and achieve personal goals, • Facilitate community groups under the guidance of the Service Manager and Community Psychologist, • Work within a Psychologically Informed Environment framework, • Co-produce structured recovery, risk and move-on plans and support clients to achieve them, • Build therapeutic relationships through meaningful engagement, • Maintain strong partnerships with care teams and families, • Support clients to integrate within the service and wider community, • Assist with medication in line with organisational procedures, • Participate in reflective practice sessions, • Lead delegated administrative tasks, • Promote safeguarding, dignity and mental capacity awareness What we’re looking for: • Experience supporting adults with complex mental health conditions using a recovery-focused approach, • Understanding of recovery principles and associated support needs, • Ability to build attachment-focused working relationships, complete assessments and develop action plans, • Strong interpersonal and communication skills, including active listening and clear information sharing, • Ability to manage and de-escalate challenging or violent behaviour, • Good written, numeracy and administrative skills, • Awareness of health and safety in residential settings Desirable: counselling qualification or relevant training/experience, including engagement in personal therapy Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Head of Health & Safety Location: Surrey (with travel across the South East) Salary: £90,000 – £110,000 + Company Car + Bonus + Benefits The Opportunity A well-established and growing organisation operating across civil engineering, plant hire, commercial, industrial and residential construction sectors is seeking to appoint a Head of Health & Safety. Reporting directly to the Managing Director, this role offers the opportunity to take full ownership of the Health & Safety function, driving both strategic direction and practical delivery across a multi-site operation. The business operates across approximately 16 sites with a workforce of 300+ employees, and this position will play a key role in embedding a proactive, positive safety culture across all activities. Key Responsibilities Lead the development, implementation and continuous improvement of Health & Safety strategy, policies and management systems Ensure compliance with all relevant health, safety and environmental legislation, including CDM Regulations Provide leadership and guidance to operational teams across multiple construction and infrastructure projects Oversee the preparation and review of key documentation, including Construction Phase Plans, RAMS, risk assessments and inspection reports Lead investigations into incidents, accidents and near misses, ensuring effective root cause analysis and implementation of corrective actions Manage and maintain external accreditations and certifications Develop and deliver training programmes, ensuring workforce competency and ongoing engagement Act as the primary point of contact for clients, regulators and external auditors Monitor performance through audits, inspections, KPIs and reporting, driving continuous improvement Support pre-construction and tender processes, advising on risk, methodology and compliance requirements Promote a positive safety culture through effective communication, leadership and engagement at all levels Candidate Requirements Chartered Member of IOSH (CMIOSH), or working towards Strong background within civil engineering, construction or infrastructure environments Proven experience operating at Senior H&S Manager or Head of level Good working knowledge of CDM Regulations Experience managing H&S across multiple sites and complex operations Strong leadership, communication and stakeholder engagement skills Ability to influence at all levels of an organisation What’s on Offer £85,000 – £110,000 + company car + discretionary bonus Opportunity to lead and shape the H&S function within a growing business Exposure to a diverse portfolio of projects across multiple sectors A mix of strategic leadership and hands-on operational involvement Long-term opportunity within a stable and expanding organisation Additional Information This role will require travel across multiple sites in Surrey, Sussex, Berkshire and Hampshire. Candidates should be comfortable operating in both office and site-based environments. Bryan & Armstrong Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Agency notes This is a full-time permanent role, Monday to Friday, and is available to start as soon as possible upon appointment. The client has not notified us of any specific Health & Safety Risks. The notice period is 1 week during probation, rising to 1 month thereafter and is paid on a monthly, salaried basis. Salary offered (£85k-£110k) will be dependent on experience. You will be entitled to a company car / car allowance + 25 days holiday plus bank holidays + pension + up to 10% bonus

Senior Marketing Executive Wimbledon, London | Full-time | Fully office based Salary: £35k-£37k plus potential 20% annual bonus Do you want to work for a fast-growing, entrepreneurial and collaborative company? The Role Our client is looking for a Senior Marketing Executive to lead and deliver multi-channel marketing campaigns across their industry leading events and digital products. Reporting into the Marketing Manager, you'll take ownership of marketing projects from concept to completion, driving audience growth, engagement, and commercial outcomes. Key Responsibilties: Lead marketing initiatives and manage projects end to end. Plan and deliver multi-channel campaigns across digital, email, social, print, PR, and onsite activations. Create and optimise content including emails, newsletters, articles, graphics, and social assets. Manage websites, email platforms, social channels, webinars, and digital campaigns. Own social media activity across LinkedIn, Facebook, Instagram, and TikTok. Deliver email campaigns and build HubSpot workflows and automation. Support partnerships, sponsorship activations, and stakeholder communications. Maintain CRM data, audience segmentation, and database accuracy. Assist with PR, media engagement, and press materials. Monitor KPIs and provide clear reporting and recommendations.What you will need: You will have 2-4 years' B2B marketing experience (events/media ideal). Confident managing projects and taking ownership of initiatives. Hands-on experience in digital marketing, social media, email marketing, and content creation. Highly organised with strong communication skills. Data-driven and comfortable analysing performance and making improvements.Office Angels is an employment agency. We are equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

The Residents Manager will lead the on-site team to provide our residents, client, and customers an exceptional experience. They have responsibility for: - 1. The Concierge, Security, and Amenities (if applicable) teams 2. Our fantastic resident amenities 3. Community engagement and events The Residents Manager should strive to become a key contact for our residents, team members and client through building strong relationships. They will take ownership of the end-to-end resident journey and experience, from the point of move in onwards. Seeking to enhance the resident experience wherever possible, ensuring service delivery against service expectations and SLAs. Overseeing any front of house offering and concierge service and establishing and implementing amenity management and customer engagement strategies and initiatives. Asset Management: To support the ongoing asset management routines of the development, aiming to ensure contract, risk and mobilisation management tasks are completed in an efficient and timely manner. Mobilisation: Supporting the POD mobilisation process. This will include but is not limited to: - 1. Liaising with key stakeholders such as the client, outgoing agents, the POD new business team, client relationship team and POD employees generally. 2. Ensuring mobilisation tasks are meticulously completed and recorded in the relevant systems. 3. Helping to enhance the customers initial experience of POD via the completion of the mobilisation actions in and efficient and timely manner. 4. Arranging for others to complete tasks as and where appropriate. 5. Reporting on mobilisation statistics and defining actions to improve the same. Risk Management: Taking ownership of the developments risk management routines where appropriate, utilising PODs systems and processes to ensure compliance. This will include but is no limited to: - 1. Liaising with the client relationship / support team, contractors, and customers to facilitate risk assessments and routine risk management tasks. 2. Maintaining a detailed audit trial of all actions and certification within the POD system. 3. Reporting on compliance levels within the development and defining actions to improve the same. Health and Safety: 1. Support with the monitoring and supervision of contractors, carrying out works on and around the development 2. To ensure all irregular incidents are investigated and reported to the Estate Director. To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary 3. Ensure 100% H&S and PPM compliance on the estate including Risk Management in collaboration with the Maintenance team 4. Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon Contract Management: Taking ownership of the developments contract management routines where appropriate, utilitising POD systems to ensure the appropriate contracts are tendered, implemented and any arising actions recorded. 1. Liaise with the client relationship / support team and contractors to ensure each development has a completed and appropriate contract schedule implemented. 2. Tender contracts and ensure value for money is obtained. 3. Ensure the necessary information is saved to the POD systems and any relevant actions are diarised as appropriate. Financial Management: Assisting withthe drafting, control and reporting of the service charge budget and expenditure of the Development. Team Management Ensuring a great internal customer experience, motivating and supporting all direct reports Overseeing the recruitment of new team members - working closely with the Talent Team and Recruitment Agencies Ensuring a smooth and meticulous induction is planned for each new starter along with all the necessary training Performance management of the team, including quarterly 1-2-1s and annual appraisals Managing holiday and sickness absences including recording in Sage HR and organising shift cover Sending accurate payroll information over to Payroll every month including overtime, unpaid leave etc.General Management Attend and organise internal and external meetings including defects meetings, ops meetings, client meetings etc. Taking responsibility for all soft services such as landscaping, cleaning etc. Carrying out regular inspection audits of the site and take/organise remedial action if and when required PERSONAL SPECIFICATION: At POD, we are responsive, dynamic and we take pride in what we do, we are meticulous in our approach, so that customers experience great service. At POD we are committed to: The POD Values You should always display the key POD values: * Meticulous- preparation, process, detail, diligent, methodical, specific * Dedicated - commitment, belief, passion, self-discipline, enthusiasm * Smart - innovative, resourceful, original, creative, effective * Supportive - collaborative, honest, communicative, flexible, team-player Customer Service Act as an ambassador of the POD brand, recognising the importance of exceling at customer service both externally and internally. * Always interact in an enthused and empathetic manner * Answer the phone politely, identifying yourself and the POD brand. * Answer emails and any other medium of correspondence politely, identifying yourself and the POD brand. * Respond to complaints or concerns and find the appropriate solution. Seeking the support of your wider POD team as appropriate. * Be empathetic in relation to our customers' requests, queries, or concerns. * Request further inhouse training or learning if you deem it is required. For line management roles you must seek to embed the same into your team. Health & Safety We are committed to ensuring the health and safety of our employees, clients and anyone affected by our business activities, and to providing a safe environment for all those attending our premises. Every employee at POD plays a part in ensuring we achieve this, remaining mindful that we will take care in everything we do: * All employees should use our smart technology to record and manage their safety routines, learn from trends, and seek to improve together. * All employees should be dedicated to keeping their sites, residents, visitors, team and workplaces safe. * All employees should be meticulous in their approach to safety, tracking, inspecting, monitoring, auditing, reviewing, recording, and learning. * All employees should support each other to ensure we take care of our physical and mental wellbeing. We are committed to maintaining safe and healthy working conditions through control of the health and safety risks arising from our work activities, taking steps to prevent accidents and cases of workrelated ill health. Employees should be conscious to their responsibilities in this regard and seek clarity if they so require it. Financial Management In the context of your role support the wider POD team with the ongoing financial management of the development. Remaining conscious of development budgets, asking for information as needed. Compliance All employees must be responsible for ensuring compliance with all company rules, procedures and obligations in relation to data protection and the safe storage, processing, sharing and use of data in relation to the company, its clients or customers Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team - the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we're on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we're looking for someone who thrives on making things happen and isn't afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You'll own the end-to-end management of your accounts - from forecasting to full P&L responsibility - while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you're passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: Full responsibility for the business' P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals. Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals. Gain internal buy in from key senior stakeholders and unlock necessary budget Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP. Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights Proactive development of your skills and competencies Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: Experience in wholesale Ability to build and deliver strategy Experience of ice cream/frozen category or FMCG categories Strong communication and analytical skills Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan. Strong attention to detail and track record of delivering in role Ability to prioritise and manage workload, delivering to a deadline with accuracy. Self-motivated and able to work to a brief with minimal supervision. Love of being competitive and winning vs the market Influencing and relationship building both internally and externally at different seniority levels Analytical ability to draw insights from data Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers

Our HR and payroll experts create long-term client relationships, prioritizing client success over profit. Develops an understanding of clients’ job responsibilities, business, and industry to best position Rizing to support client business initiatives. Acts as the main point of contact, proactive

Client Engagement and Marketing Manager. We are looking for an enthusiastic and experienced Client Engagement and Marketing Manager to support our sustainable growth. Be experienced in supporting strategic planning, client engagement, market research, and promotional initiatives.

Client Engagement Manager (UK). Align internal and external stakeholders to drive complex engagements to successful completion. Work with clients to identify areas of opportunity to deliver increased value.

To perform competitor analysis for the IBUs, client introduction, provide analysis and ground intelligence, prepare customer maps of named customers, support the Manager - Client Services in contract negotiations, to identify right contacts in the client organizations and to inform IBU Manager - Cli

A leading consultancy firm in Greater London is looking for a Client Engagement and Marketing Manager. The role involves identifying new business opportunities, developing and executing marketing strategies, and maintaining client relationships.

Client Engagement Manager - Blueflame AI (London) page is loaded## Client Engagement Manager - Blueflame AI (London)remote type: Hybridlocations: GBR - London BlueFlame AItime type: Full timeposted on: Posted Todayjob requisition id: R35703Datasite and its associated businesses are the glo

About the job Recruitment Client Engagement Manager (Insurance Sector). Recruitment Client Engagement/ Business Development Manager - Insurance (London Markets). Recruitment Client Engagement Manager (Insurance Sector).

Client success managers who thrive on relationship building. It's a high‑flyer's guide to our galaxy, written by our culture manager. Account managers who have worked at agencies or consultancies.

A leading payments technology firm in Greater London is seeking a Product Marketing & Client Engagement Manager to join their Visa Direct Product Marketing team. Responsibilities include leading client engagement strategies, crafting product narratives, and coordinating marketing efforts across team

We’re looking for a Client Engagement Partner to help shape and deliver impactful engagement strategies for our Workplace Savings clients. Building and nurturing strong relationships with Client Relationship Management teams and clients, acting as a trusted engagement advisor. Owning and deliverin

A financial consulting firm is seeking a Senior Engagement Manager to lead client relationships and project delivery in London.

The Senior Client Manager will lead the UK client engagement and sales activities to strengthen market positioning, increase profitability, and ensure exceptional service delivery. Proven track record in driving client engagement strategies, relationship management, and revenue growth. Collaborate w

About the RoleWe are looking for a professional, friendly, and highly organised Receptionist / Administration Assistant to join our client's team on a part‑time basis. Act as the first point of contact for visitors, clients, and suppliers. Provide general administrative assistance to the wider tea

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Repairs Senior Operations Manager (London) for a large housing provider!. Repairs Senior Operations Manager – Repairs & Maintenance (London). We are seeking an experienced Repairs Senior Operations Manager to lead the end‑to‑end delivery of a high‑quality Responsive Repairs and Complaints Se

Greenfield Treasury Role - 9-Month Contract.Head of Treasury OperationsFast‑Growing Tech Scale‑Up.Treasury Operations Leadership.Establish and lead the Group Treasury Operations function, building clear processes, strong controls, and efficient ways of working.Provide day‑to‑day leadership,

The ability to project efficiency and professionalism (no AirPods or personal mobile use in client areas). The opportunity to represent a prestigious firm with longstanding, loyal clients. Many clients have been with the firm for several generations, and the front‑of‑house experience is consider

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. We are currently seeking a Care Home

Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant. Maintain and update client records and databases accurately and confidentially. Assist clients with enquiries, appointment bookings, a

Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client. Regional Operations Manager - Midlands. Regional Operations Manager | Facilities Management.

Supporting and training the Operations Assistants where needed, with the aim that the Operations Assistants can advance to the Operations Manager role in the future.

Marketing & Engagement Manager - London. Drive engagement across digital platforms, campaigns, and on-site initiatives. Act as a key client contact: confidently presenting ideas and building strong relationships.

Hard Services Operations Manager leading a Mobile Engineering team across East London and Essex. Permanent – Mostly remote working with occasional travel to client sites. Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company

We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager in Ireland. You’ll be the driver of culture, leading your General Managers and bringing to life our ‘bring the fun’ value.

Head of Operations (Operations Manager).

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

Joining us as a Deputy Depot Night Manager you’ll manage one of the shift operations in the depot reporting into the Depot Manager and ensuring accurate and timely delivery of newspapers and magazines out to our retailers. Tenacity and an effective approach to meeting and exceeding targets and del

If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Head Bakers who have a passion to join the GAIL’s family and for training and.With no day being the same, you must be organised and.You will be proving and baking items for our beauti

The successful Operations Manager should have: Proven experience in a management role within a fast-paced administrative or customer service environment Strong IT skills, particularly in Microsoft Excel and CRM/ERP systems Excellent communication skills with the ability to build and maintain client

The post-holder must gather relevant details to support the service manager's decision on whether a referral is accepted, and when necessary, offer basic risk assessments, safety planning, and signposting for women who are either not accepted or choose not to proceed. Collaboration and communication

Team Leader vacancy at GAIL's Blackheath!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As a

They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. The role also involves w orking with external agencies, developing interventions for hard-to-engage u sers, and promoting ongoing engagement with