Client engagement manager jobs in Newcastle Upon TyneCreate job alerts

Regional General Manager requirement for a privately owned household name. Role is a pure multi site leadership position with the requirement to strategise, lead and inspire your team to deliver sales delivery, customer service satisfaction and growth across your region. To be considered for this role, sector experience is not important but you will need to display the following: • Proven ability to manage across a multi site operation, • Great leadership skills, driving engagement, colleague development, customer satisfaction all whilst managing and owning the P&L across the region., • Strong commercial acumen, • Ideally experienced within a business with strong focus on Health and Safety. In return our client can offer: • A very attractive base salary, • Car allowance, • Bonus, • Contributory Pension, • Health Insurance

Manager of Global Contractor Administration (Onboarding and Compliance) Full Time Monday-Friday, Newcastle Global HQ (1 day WFH after onboarding) Who: Tenth Revolution Group... What: Manager of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after an onboarding period) When: ASAP Nov/Dec ideally (will consider a January start for right person) Why: continuous growth within a successful business critical finance team About Us Tenth Revolution Group are the global leaders in trusted technology talent. We find, train, and deploy Cloud IT professionals and deliver technology projects and services. We connect top tech professionals with the companies that need them most. Whether this is companies building a team or talent growing their career, we help people move faster with a global network of employers and jobseekers that powers transformation across cloud, development, ERP, CRM, data, AI, and security. The group has circa 1000+ employees across 20+ offices worldwide and does business in circa 50 countries. Our Values We Have Fun We Are the Experts We’re All About the People We Transform Lives We Go Beyond Tenth Revolution Group’s meritocratic culture strongly promotes and rewards strong performance from within — based on achievement, not tenure. To succeed at TRG, you must work hard, challenge yourself daily, and contribute to a high-performance environment. In return, you’ll have access to industry-leading tools, the support of an experienced global team, and the opportunity to make a measurable impact. You'll be recognised for your contribution in a fast paced, sociable environment where 'change is business as usual' and a resilient, positive mindset is key! What You’ll Do? As Manager of a team of 20 Contractor Administrators, you will have a business critical respected role owning the day-to-day management and delivery of the contractor onboarding/compliance function worldwide. You’ll drive best in class global operational performance across several regions, ensure service excellence, and lead a dynamic global team to deliver a consistent, compliant, and high-quality experience for every IT Contractor we process, within TRG! Where is it? Newcastle UK based (global head office) with some hybrid working available. Why Join Us? Take full ownership of a global critical operational function. Lead, coach, and empower high-performing teams across multiple regions. Shape the contractor experience and improve processes at scale for a global leader in tech recruitment, part of the same prestigious investment portfolio as Airbnb, Spotify, and Uber to name a few. It's a hands on, global middle management level role. The ideal person appointed, needs to not be purely strategic, but someone who thrives being hands on inheriting and inspiring various levels of staff. You will personally develop some direct and indirect reports to achieve higher billing/leadership levels. As well as actively contributing to both manual/automated processes, projects & resolving any escalated situations with solutions. Key Responsibilities Operational Leadership & Day-to-Day Management • Provide hands-on leadership for regional contractor admin teams (UK, Europe, US, APAC), driving performance through daily oversight, workflow management, and coaching., • Oversee day-to-day operations including allocation of workload, SLA adherence, and prioritization of onboarding tasks across global regions., • Monitor team productivity and output through daily dashboards and performance metrics, ensuring service standards/deadlines are consistently met., • Lead daily/weekly operational stand-ups to review progress, resolve bottlenecks, and keep the team focused on delivery., • Act as the final escalation point for operational issues, ensuring swift resolution and stakeholder confidence. Onboarding & Process Management • Manage the end-to-end contractor onboarding lifecycle, from offer acceptance through assignment start and extension, ensuring accuracy, speed, and compliance., • Maintain direct oversight of all onboarding workflows, actively reviewing contract issuance, right-to-work checks, and compliance documentation., • Ensure a smooth contractor experience through clear communication, proactive follow-up, and ownership of each onboarding case. Compliance & Risk Control • Ensure all onboarding processes comply with regional legal, tax, and immigration frameworks., • Conduct regular audits of files and documentation to maintain full compliance readiness., • Partner with legal and compliance teams to resolve complex cases and minimize risk exposure. Stakeholder & Contractor Engagement • Act as the operational lead for onboarding, collaborating daily with sales, billing, and client services teams to align delivery with client requirements., • Communicate clearly with contractors, providing updates and resolving issues quickly to enhance satisfaction., • Manage relationships with external partners such as background check providers, umbrella companies, and payroll vendors. Continuous Improvement & Performance • Own performance reporting for the onboarding function, tracking KPIs such as turnaround times, accuracy, compliance pass rates, and contractor satisfaction., • Identify daily and weekly operational issues, proposing process or system improvements to increase efficiency., • Champion best practice and contribute to the design and rollout of automation or workflow tools. Skills & Experience • Proven track record in managing operational teams, • Strong people management skills: able to lead, coach, and motivate multi-region teams., • Highly organized with strong analytical and problem-solving abilities., • Excellent communication skills with a collaborative, solutions-driven mindset., • A proactive, hands-on operational leader who takes ownership of operational outcomes and team performance., • Lean Six Sigma or process improvement experience is advantageous. Why work for TRG? • Performance based career plan to senior/leadership levels, • Performance based discretionary bonus*(*not guaranteed), • Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day, • 10 days of 'Work From Anywhere' after passing probation, • ‘Family Matters’ (Maternity/Paternity/loss/fertility support), • Discounted travel (Corporate Pop Card: +1 years’ service), • Perkbox & NE1 discounts at local area retail/hospitality, • End of year/Xmas Company Closure (25th Dec-1st Jan), • EAP (Phone Counselling, Legal/Financial/HR/Health), • 4pm ‘Wellbeing Weekend’ early finish for all staff, • 3pm 'Summer Fridays' early finish in July/August, • Monthly socials (complimentary drinks/food), • Central Services awards/recognition bonus, • Salary sacrifice workplace pension, • Employee benefits platform, • Frequent team/TRG events, • Fantastic team culture Salary: Discretionary D.O.E TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: Contact: Sarah McKinnell to be considered confidentially: (Talent Acquisition Manager for UK, Nordics, CEE Sales & Central Services back office support)

Lead Project Manager • Location: Hybrid; Newcastle with occasional visits to project site (Scotland), • Rate: £600 - £650 per day + expenses, • Duration: 6 months+ (3-year framework), • Start Date: ASAP / Jan 2026 Turner Lovell are recruiting on behalf of a global engineering organisation delivering major high-voltage substation and grid infrastructure projects across the UK. We are seeking an experienced Lead Project Manager to oversee a portfolio of turnkey HV substation projects, working within a multi-disciplinary Systems delivery environment. This is an excellent opportunity for a senior project leader with strong commercial, contractual, and technical oversight skills to drive end-to-end delivery for key UK transmission customers. Work for a pioneering principal contractor in this hands-on leadership position, delivering the full EPC for GIS substations and take ownership of key client engagement. Key Responsibilities • Ensure successful delivery of turnkey HV substation projects., • Act as the primary escalation point for project teams, working closely with customer-side project PMs., • Coordinate with Technical, Procurement, Installation & Commissioning, and wider functional teams to ensure seamless project execution., • Maintain full compliance with Health & Safety, Environmental, and Business Conduct Guidelines (including Export Control and Tax regulations)., • Oversee project schedules, budgets, risk registers, and performance KPIs across your portfolio., • Identify and manage risks, variations, claims, and commercial opportunities., • Produce and present monthly progress reports for internal stakeholders and the client., • Ensure all contractual obligations, particularly NEC contract requirements, are met and proactively managed., • Support bid, tender, and early-stage project planning activities. Requirements • Proven Project Management or Contract Management experience within the Transmission & Distribution / HV substation sector., • Strong understanding of T&D standards, grid technologies, and substation primary and secondary systems., • Comprehensive knowledge of UK Health, Safety, and Environmental regulations., • Skilled in risk, cost, and programme management., • Strong contractual awareness, with hands-on experience managing NEC contracts., • Excellent communication, stakeholder management, and team leadership skills., • Proactive mindset, strong work ethic, and ability to operate independently within a high-pressure delivery environment. Desirable • Experience delivering turnkey HV, grid connection, or major infrastructure projects (132kV – 400kV substation & renewable energy builds)., • Background working within a multi-disciplinary engineering contractor environment., • Understanding of digital grid or HVDC technologies. If you’re an experienced Lead Project Manager looking to deliver major UK substation and energy infrastructure projects, please apply or contact Maddie Jacob / Hope Brown at / for more information.

Locations: Newcastle, Warrington, Gloucester or Knutsford Flexibility: We put flexibility first – hybrid and adaptable working patterns available. Are you a seasoned Civil or Structural Engineer ready to take on technical leadership within major nuclear energy projects? We're supporting a leading organisation in the energy sector as they continue to expand their engineering capability. This is a unique opportunity to step into a high-impact, senior position where you will shape engineering strategy, lead complex project delivery, and influence the future of major UK energy programmes. As a senior engineering leader, you will: • Serve as Technical Authority and Responsible Engineer across major projects., • Define engineering strategy, standards, and best practice for civil & structural disciplines., • Lead multidisciplinary teams through the full project lifecycle—bids, concept, detailed design, and construction., • Oversee delivery of complex engineering packages to time, cost, and quality., • Provide governance, assurance, and technical leadership on safety-critical systems., • Support development of safety case documentation, structural design substantiation, and technical reporting., • Engage at senior level with clients, regulators, and industry bodies., • Mentor and grow capability within the wider engineering team., • Drive innovation, digital delivery, and continuous improvement., • Support business development and build long-term client relationships. Skills & Experience • We encourage applications from those with strong relevant experience—even if you don’t tick every box., • Degree-qualified in Civil Engineering or a related field (MEng/MSc/BEng/BSc)., • Chartered Engineer status (or working toward it)., • Proven leadership—technical lead, line manager, or Responsible Engineer roles., • Extensive civil & structural design experience within highly regulated environments (nuclear sector experience highly advantageous)., • Strong understanding of nuclear safety, regulation, and QA processes., • Experience with FE analysis tools, validation & verification, and BIM-integrated design workflows., • Familiarity with ACI, ASCE, AISC standards is highly desirable., • Strong grasp of H&S legislation and CDM requirements., • Excellent communication and stakeholder engagement skills., • Recognised subject matter expertise and a commitment to ongoing professional development. This is a great opportunity to influence the direction of major UK energy programmes while working within a supportive, forward-thinking environment that values flexibility, innovation, and your professional growth. If you're looking for a senior engineering position where you can influence major energy projects and lead high-performing teams, we’d love to hear from you.

SAP S/4HANA Project Manager Location: UK-wide offices with hybrid working Our client is a leading consultancy scaling its SAP-enabled transformation practice in response to continued demand for S/4HANA delivery. They are currently delivering major multi-phase programmes with well-known global and UK brands and are investing heavily in senior delivery capability to support a strong pipeline. About the role This is a senior delivery role inside a fast-growing advisory team. You will take ownership of shaping and leading key workstreams across complex S/4HANA programmes, ensuring delivery stays on track against scope, timelines, and budget while maintaining strong client relationships. Key responsibilities • Lead core workstreams within large S/4HANA transformation programmes., • Manage workstream plans, scope, timelines, budget and delivery outputs., • Assess delivery risks and drive issue resolution with clear decisions and actions., • Troubleshoot complex delivery challenges across business and technical areas., • Build and maintain strong relationships with senior client stakeholders., • Contribute to internal delivery methods, tools, and thought leadership., • Support business development by identifying opportunities across new and existing clients., • Train, coach, and supervise delivery team members. Experience required • Experience as a Project Manager, Delivery Lead, Workstream Lead, Cutover Manager or Test Manager on S/4HANA programmes., • Strong understanding of SAP delivery methodologies and S/4HANA implementation approaches., • Proven ability to manage scope, timelines, resources, and budget., • Confident stakeholder engagement and relationship building., • Experience leading teams of around 6 to 10 people., • Prior consulting background. What you’ll get Our client offers a benefits package built around flexibility and wellbeing. This includes hybrid working across home, office and client site, private medical cover, virtual GP access, volunteering days, and structured learning and development support.

⚡ Lead Site Manager – Electrical Engineering Location: Stone Head Office & UK Client Sites 🔧 The Role We are seeking an experienced Site Manager with an Electrical Engineering background to step into a Lead Site Manager position. This is a high‑impact role, responsible for ensuring safety, quality, and delivery across complex Protection, Control, Automation, and Electrical installations. You’ll lead site teams, supervise subcontractors, and drive high standards of health and safety across our operations. This is an opportunity to take ownership of major projects in the energy sector, including transmission substations, large generators, and industrial clients, while mentoring and developing other site managers. 📋 Key Responsibilities • Lead installation, commissioning, and customer acceptance of electrical systems to strict safety and quality standards., • Manage multidisciplinary site teams (technicians, engineers, subcontractors) during installation and commissioning phases., • Chair site meetings, coordinate stakeholders, and ensure compliance with CDM regulations., • Provide consultation on site methodologies and health & safety requirements., • Support project teams with documentation including risk assessments, method statements, and safety plans., • Undertake site surveys to support tendering, engineering, and subcontractor planning., • Collaborate across engineering disciplines to ensure successful project delivery., • Drive best practice in quality, safety, and environmental standards., • Mentor and coach site managers, developing scalable processes and continuous improvement., • Represent Capula through thought leadership, industry engagement, and conferences. ✅ Candidate Profile • Experienced site manager with electrical/mechanical background and ability to interpret engineering drawings., • Strong knowledge of UK construction regulations, including CDM 2015., • Health & safety training (IOSH, CITB, RoSPA, etc.) and Site Managers Safety Training Scheme (SMSTS)., • BS:7671 18th edition qualifications and experience in electrical installation., • Trained in Temporary Works Coordination/Supervision, asbestos awareness, impressed voltages., • Current National Grid Competent Person, ideally authorised as SR163 (TP137) Site Manager., • First Aid at Work certificate., • Excellent leadership, communication, and problem‑solving skills., • Full UK driving licence and willingness to travel. With a focus on operational technology and digital transformation, Capula (part of the Dalkia Group) has been a leader in advanced system integration for decades. We optimise efficiency and deliver performance on a massive scale, working in some of the most highly regulated and challenging industrial environments. Our projects span energy, water, renewables, and manufacturing — and with continuous innovation at the heart of our business, we’re always looking to the future. At Capula, we are committed to fostering an inclusive and equitable workplace where diversity is celebrated. We actively encourage applications from individuals of minority backgrounds, underrepresented groups, and those with disabilities. Our goal is to create a supportive environment where everyone can thrive and contribute their unique perspectives. 🎁 What We Offer • 28 days holiday + bank holidays, • Flexible working options, • Pension & life assurance, • Private healthcare & lifestyle screening, • Salary sacrifice programme, • Mental health assistance programme, • Cycle to work & green car scheme, • Support in achieving professional engineer status (IEng, CEng) and covering membership fees 📩 How to Apply Send your CV and cover letter to , quoting the job reference number.

About the Company Our client is an employee-owned consultancy delivering high-integrity safety, environmental and engineering solutions across defence and critical national infrastructure. The digital safety team is growing and they are seeking a Senior Autonomous Systems Assurance Consultant to lead the assurance of next-generation autonomous and AI enabled technologies. This role offers the chance to work at the forefront of autonomy, shaping how emerging systems are certified, assured and deployed safely across complex domains. About the Role You will take a lead role in delivering safety assurance for autonomous and uncrewed systems, guiding clients through recognised standards and advanced AI assurance methods. You will support the strategic development of the autonomy capability, mentor consultants and contribute to business development activity. Responsibilities • Lead delivery of autonomy and AI safety assurance tasks across defence and CNI programmes, • Apply AMLAS and other AI assurance guidance to operational systems, • Conduct system safety analysis including hazard identification, FHA and STPA, • Assess risks linked to ML behaviours, sensor fusion and automated decision making, • Produce structured safety cases using GSN, • Support capability development and shape future autonomy service offerings, • Mentor consultants working in autonomy and digital safety, • Act as Bid Manager or technical contributor in proposal work, • Build and maintain strong client relationships, • Oversee project delivery with responsibility for quality, timescales and budget, • Provide technical review and approval of deliverables, • Support project risk management, • Travel to client or contractor sites as required (UK and occasional overseas) Qualifications • Proven track record in autonomous or uncrewed systems assurance, • Experience producing safety cases and using GSN, • Working knowledge of AMLAS, autonomy standards and emerging AI regulation, • Background in defence or critical national infrastructure, • Experience across air land maritime or nuclear is beneficial, • Strong stakeholder engagement skills, • Able to obtain UK security clearance, • Professional qualification or institution membership (or working towards) Required Skills Experience presenting technical papers or supporting business development is desirable but not essential. Training will be provided. What our client offers • Competitive salary and annual bonus, • Employee Ownership model, • 25 days holiday plus bank holidays with buy or sell options, • Flexible hybrid working, • Professional institution membership paid, • Extensive training and career development, • Company pension, life insurance and optional private medical cover, • Bike to Work scheme and referral reward, • Supportive and collaborative team culture, • Location - Offices across the South West /Hybrid Due to the nature of work undertaken by our client, incumbents of these positions are required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK Security Vetting to SC Level. If you are ready to help shape the future of autonomous systems assurance, our client would be pleased to hear from you.

Originally named, Great British Nuclear, Great British Energy – Nuclear is an arm’s length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK’s energy security and achieving net-zero carbon emissions. Great British Energy – Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. Great British Energy – Nuclear’s first step was to start the technology selection process for Small Modular Reactors (SMRs) in 2023. SMRs can potentially be quicker to deploy and less expensive to build than traditional nuclear power plants because they are smaller, have factory-based modular manufacturing and more flexible deployment options. In June 2025, Great British Energy – Nuclear announced that Rolls-Royce SMR had been selected as the preferred bidder to build the UK’s first SMRs, following a technology selection process that began in 2023. Great British Energy – Nuclear is aiming to deliver fast, based on a supportive and collaborative culture which values equality and diversity and creates an inclusive workplace. We draw on deep nuclear expertise – our Executive Committee has over 100 years of nuclear experience at home and abroad. GBE-N will unlock billions of pounds of private and public investment from design to operation, helping to get sites ready for development, and working to grow manufacturing capacity and skills capability. Our activities will be driven by our values, which are: Trust – We prioritise safety, we act responsibly and with integrity. Collaboration – We work as a team; we value diversity and expertise. Challenge – We are curious and courageous in the way we think and act. Care – We are thoughtful, inclusive and respectful of others. Drive – We get things done and we make a difference. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can assist. Job Profile: The Site Manager is a key leadership role within the SMR Development Programme, responsible for the day to oday management of the nuclear new build development site and the wider 400 acre GBN estate. Reporting to the Integrated Project Team and working closely with the GBN Land, Property and Facilities Management team, the Site Manager ensures the safe, compliant, and efficient delivery of all site-based activities. You will be the senior GBN representative on site, overseeing construction, estate, utilities, and facilities management, while also acting as a key liaison with stakeholders, contractors, and regulatory bodies. This is a dynamic and multifaceted role requiring strong leadership, operational oversight, and stakeholder engagement skills. Responsibilities: Site Operations & Construction Oversight • Lead and coordinate all site-based activities by GBN staff, secondees, and contractors., • Manage and deconflict work packages, ensuring safe and efficient execution., • Allocate compound space, laydown areas, and working zones to contractors., • Oversee construction site offices, welfare, and storage facilities., • Enforce GBN policies, procedures, and site management protocols., • Ensure compliance with HSSE standards, permits, licences, and RAMS., • Oversee daily and monthly facilities management meetings and cost reviews., • Manage day to day to day activities at the site offices., • Supervise estate works including vegetation management, tree safety, invasive species control, and conservation areas., • Liaise with utility providers (Severn Trent, NGD, National Grid, BT) for maintenance and emergency response., • Collaborate with GBN’s external land agents on property management, tenant engagement, and maintenance., • Attend monthly and biannual meetings with NDA / NRS and other site stakeholders., • Collaborate on conservation efforts and environmental data reporting. Knowledge, Skills and Experience required: Essential: • Proven experience in site or estate management within nuclear, energy, or large-scale infrastructure projects., • Strong knowledge of HSSE regulations and compliance., • Experience managing multidisciplinary teams and contractors., • Familiarity with estate and facilities management., • Degree in Engineering, Construction Management, or related field., • NEBOSH or equivalent health and safety qualification., • Experience with environmental and ecological site management., • Leadership and decision-making, • Organisational and planning skills, • Risk management and compliance, • Communication and stakeholder engagement, • Problem-solving and adaptability Qualifications • Degree in Engineering, Construction Management, or Nuclear Science, • Chartered Engineer (CEng) status or equivalent professional recognition, • NEBOSH or IOSH Certification in Health & Safety, • CSCS Card (Construction Skills Certification Scheme), • CCNSG Safety Passport (Client Contractor National Safety Group)

Security Services Client Engagement Senior Manager. Security Services Client Engagement Senior Manager. This role focuses on building strong stakeholder relationships, understanding client security needs, managing security service delivery, and ensuring client satisfaction with security services pro

A financial consulting firm is seeking a Senior Engagement Manager to lead client relationships and project delivery in London.