Pre Litigation File Handler
hace 14 días
Bolton
The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims. The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role would be ideal for a candidate who is looking for experience running their own caseload. Key Responsibilities • Maintain a caseload of approximately 250 files., • Completion of Tracker Strategy document., • Sending out Initial Letters and completing initial file opening procedures upon receipt of new files, • Companies Searches and ELTO Searches., • Director searches and letters., • Instructions to investigators., • Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates., • General admin including diarising dates for Protocol expiry, • Escalation of files to Team Leader for review when key milestones triggered, • Updating database on Tracker, • Policy queries to client for insured., • Requesting documents from Insurer., • Request and review OH & Personnel records from insured., • Review medical, engineering evidence and witness evidence., • File Closure, • Notifying brokers and co-defendants of closure, • General admin- diary dates, • Undertake ad hoc duties to support the team as required, • To ensure compliance with the SRA Standards & Regulations, • Adhere to the Keoghs Value 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Keoghs, Parkland, Bolton. Skills, Knowledge & Expertise The successful applicant should have the following skills: Desirable: • Awareness and understanding of file handing processes for disease claims., • Technical knowledge of NIHL &/or HAVS claims., • Basic understanding of all stages of the pre litigation process for disease claims Essential: • Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system., • Ability to use own initiative, self-organise and self-prioritise, • Good listening and communication skills, • Ability to self-organise and self-prioritise, • Ability to work under pressure and to target, • GCSE grade A-C in English and Math Job Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death In Service – after 1 years’ service, • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets *after successfully completing probation