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IT ManagerLocation: Hemel Hempstead (Hybrid) – On-site parking availableSalary: £60,000 – £68,000 (dependent on experience) Reed Technology are delighted to be partnering with a leading organisation in their search for an experienced IT Manager to join their friendly and collaborative team. This role offers a balance of strategic oversight, service management, and hands-on technical leadership. Key Responsibilities • Oversee the organisation’s IT services, including management of third-party suppliers and associated budgets., • Ensure SLAs and service standards are established, monitored, and consistently met., • Act as the primary escalation point for 2nd line support technicians., • Maintain adherence to GDPR and data security frameworks, • Proven experience in administering hardware and software systems., • Strong knowledge of cloud technologies, particularly Microsoft 365., • Effective supplier management skills and the ability to collaborate with third-party providers to drive successful outcomes., • Recent and demonstrable experience in hands-on, practical IT problem-solving., • Solid understanding of Microsoft technologies (identity management, user profiles, Windows Server).

Are you passionate about Artificial Intelligence and excited by the opportunity to shape the future of Data and AI solutions? We’re looking for a Lead AI Engineer to join our growing team, where you’ll balance hands-on engineering with technical leadership. You’ll play a pivotal role in designing and delivering advanced AI solutions while also mentoring and developing junior team members, helping to create a collaborative and high-performing environment. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities. You’ll work alongside multidisciplinary teams, applying innovative AI technologies to solve complex business challenges and deliver real impact. What you'll be doing: • Leading the delivery of advanced AI and agent-based solutions., • Coaching and mentoring junior engineers, fostering growth and best practice., • Communicating complex AI concepts to both technical and non-technical stakeholders., • Managing project delivery, ensuring outcomes are on time, within budget and to quality standards., • Applying MLOps practices to address risk and technical debt., • Expertise in AI and Machine Learning, including agent-based AI, RAG (Retrieval Augmented Generation), multi-agent systems and conversational agents., • Strong programming skills in Python, Java or .NET., • Experience with GenAI and LLMs (e.g. ChatGPT, Claude, Llama, OpenAI), including prompt engineering, fine tuning and advanced search., • Familiarity with AI agent frameworks (e.g. Autogen AI) and digital assistant solutions such as Microsoft Copilot., • Knowledge of cloud-native engineering techniques for scalable AI deployment. Employment Type: Full-time, Permanent Location: UK Wide Security Clearance Level: SC Eligible Internal Recruiter: Annecia Salary: up to £90,000 Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing – creating value for all. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

IT Security Engineer (Hybrid: 3 days on-site in Hertfordshire / 2 days remote) | £45–50k | Permanent SR2 is partnering with a well-established, member-owned UK organisation to hire an IT Security Engineer to strengthen cyber resilience and improve day-to-day security operations. This is a hands-on role sitting within IT, working closely with infrastructure and support teams to embed security into BAU and projects. What you’ll be doing • Own day-to-day vulnerability monitoring and remediation, including maintaining a vulnerability register and tracking actions to closure, • Triage, categorise and prioritise vulnerabilities based on risk, exposure and business impact, • Support patching, configuration hardening and decommissioning activities to reduce risk exposure, • Monitor and respond to security alerts and incidents, contributing to investigation and improvement actions, • Help improve detection and response capability (more proactive monitoring and response workflows), • Work with external providers (e.g., SOC / security vendors) to reduce high-priority risks, • Develop and maintain security playbooks (phishing, ransomware, account compromise, etc.), • Provide security input into projects, changes and supplier reviews so security is built-in from the start, • Support audits / assessments (e.g., vulnerability assessments, pen tests, configuration benchmarks, PCI where relevant), • Contribute to awareness initiatives and practical security guidance across the business, • Support progress against NIST CSF focus areas and maturity improvements What we’re looking for • 3+ years in security operations / cybersecurity engineering (or strong IT ops experience with security ownership), • Strong understanding of vulnerability management processes and risk-based prioritisation, • Familiarity with email + endpoint security controls (e.g., Defender-style toolsets, phishing controls, email security), • Awareness of IAM concepts: MFA, conditional access, privileged access/PIM, • Comfortable working with technical teams to get remediation delivered (patching cycles, change, infrastructure support), • Clear communicator who can explain risk to both technical and non-technical stakeholders, • Bonus points for: SIEM exposure, threat hunting, cloud security, automation/scripting, infrastructure/networking Package • £45–50k salary range, • Private medical insurance, life assurance, permanent health insurance, • Staff discount, interest-free loan scheme, sports & social club Working pattern • Hybrid: 3 days per week on-site in Hertfordshire, 2 days remote, • Full-time: 37.5 hours/week

Responsibilities include leading cloud migration projects and ensuring customer environments remain stable and secure. Ideal candidates should possess strong knowledge of Azure services, PowerShell, and excellent communication skills. A leading IT services company is seeking a 3rd Line Support Engin

As an Azure Cloud Engineer you will have strong hands‑on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service‑oriented team. As a 3rd Line Cloud Engineer you will support and deliver Azure pla