Cps Technical Manager - Lv Switchgear
5 days ago
Hemel Hempstead
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a CPS Technical Manager located in Hemel Hempstead. • Act as the primary technical expert for the CPS Operations and Sales teams, supporting service delivery, customer projects, and business development activities., • Ensure maintenance, installation, repair, and commissioning activities are delivered safely, efficiently, and to the highest quality standards., • Provide technical guidance and support for complex customer issues, escalations, and non-standard requirements, driving timely resolution and customer satisfaction., • Attend site surveys to assess technical requirements, identify potential risks, and develop effective service solutions., • Plan and coordinate the availability of parts, tools, and test equipment required for scheduled service activities., • Brief Service Engineers and subcontractors on project requirements, technical specifications, RAMS, and safety expectations before works commence., • Manage the emergency call-out rota, support the training of on-call engineers, and provide technical assistance during critical service situations., • Review subcontractor RAMS and ensure compliance with health, safety, environmental, and regulatory requirements., • Deliver small projects and maintenance works on time and to specification., • Build and maintain strong relationships with customers, suppliers, and key stakeholders., • Develop and maintain technical procedures, standards, and documentation to support operational excellence., • Lead technical investigations, support warranty claims, perform root cause analysis, and drive continuous improvement initiatives., • Support business growth through technical innovation, process improvements, and service enhancements., • Proven experience working with LV Switchgear or similar Critical Power equipment is essential., • Strong background in electrical maintenance, service delivery, commissioning, engineering, or operational environments., • Previous experience in a Technical Manager, Engineering Manager, Service Manager, or similar leadership role is preferred., • Demonstrated ability to provide technical leadership, mentor engineers, and support operational teams., • Experience managing resources, planning workloads, and controlling budgets., • Strong customer-facing skills with experience resolving technical challenges and managing escalations., • Knowledge of health and safety regulations, safe systems of work, and compliance requirements within an engineering environment., • Experience with Thermal Imaging/Thermography is advantageous., • Strong analytical and problem-solving skills, including experience conducting technical investigations and root cause analysis., • Excellent communication skills with the ability to engage effectively with customers, suppliers, subcontractors, and internal stakeholders., • Self-motivated, flexible, and detail-oriented, with the ability to perform effectively in a fast-paced environment., • HNC/HND, NVQ Level 4/5, Degree, or equivalent qualification in Engineering, Technical Services, Operations Management, or a related discipline is preferred., • Level 1 Thermography qualification and a current ESC Card are advantageous., • Full UK Driving Licence is essential., • An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;, • A competitive salary and benefits package which includes:A merit-based annual pay reviewEnhanced annual leaveEmployee recognition scheme and long service awardsReferral bonusVolunteer daysGroup Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a yearSick pay schemeCycle to Work schemeEnhanced maternity/paternity leave, • Flexible/Remote/Hybrid Work based on your Job Function, • Support in your well-being by access toEmployee Assistance Programme offering free access to qualified counsellors and expert adviceOn-site trained Mental Health First Aiders, • Access to various discount programs (including food, activities, gym memberships etc.) At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives. AO16 Production Engineering CPS Technical Manager - LV Switchgear • United Kingdom, Hemel Hempstead #J-18808-Ljbffr