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Ideal Recruit is currently looking for HGV Class 1 (C+E) Drivers for well-established client based in Skelmersdale. The role will include deliveries to their stores across the UK with average 2-3 drops of caged goods and some collections. Rates of Pay: PAYE.In addition to the rates, you accrued holiday pay. The rate applies for the first 12 weeks. After 12 weeks, the rate will increase, and it will ... ZIPC1_UKTJ

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote (UK) | 💰 £155-175,000 + Options + _ About the team: Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding our team to support our future growth ambitions. We’re looking for a Director to lead the credit strategy for Flex originations. You will lead the team responsible for developing the credit and pricing strategies as we evolve our existing propositions and develop new products and distribution strategies. Our credit teams are part of our Data Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you’ll contribute: • Lead a team that will develop credit and pricing strategies for our growing range of Flex products and distribution channels, • Work closely with squad leadership to develop and execute an ambitious growth strategy for Flex, • Oversee the development and maintenance of the NPV models and affordability strategies that underpin the Flex underwriting decisions, • Promote a culture of proactive, high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely, • Collaborate with the Decision Science team to maximise value from our internal and external data through cutting-edge ML models, • Partner closely with key stakeholders including Capital, Impairments and Forecasting, Financial Health (Collections and Recoveries), Finance, Second Line Credit Oversight, • Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy You should apply if: What we’re doing here at Monzo excites you! • You have multiple years of experience in unsecured lending, especially credit cards, • You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities, • You have a working understanding of the regulations that apply to lending in the UK, • You have experience working at banks with growing lending portfolios, • You have track record leading analytical teams, • You are a clear and precise communicator, able to cut through complex problems and articulate decision points for our executive team, • Are comfortable working in a fast-moving and changing company, • (Ideally) you have working knowledge of SQL and Python The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • Recruiter call, • Initial call with the hiring manager, • Final loop of interviews meeting the team Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com What’s in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-NJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We’re on a mission to_. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind _, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our _ shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree., • Scaled to over 100,000 monthly active patients across our weight-management program., • Grew the UK patient base from 4,000 to ~40,000 and received selective _ to provide services to the NHS., • Tailored our offering to over 5,000 patients in Germany and Japan, • Work remotely in South Africa and work within our Webflow developer team globally., • Take ownership of the continued development of associated websites running on the Webflow platform., • Build new complex landing pages, as well as updating existing pages and utilising functions like e-commerce, CMS collections and components., • Add animations and interactions to websites and enrich Webflow’s native functionality with custom code., • Work in a sprint-based development process for building and launching new website features and initiatives., • Collaborate closely with our design, copywriting and SEO teams to ensure pixel-perfect visuals and excellent user experience across all devices., • A continuous focus on optimising shared-components, reducing redundancy in elements, symbols and class styles to improve quality and decrease build times., • Ensuring website hygiene by QA’ing your work and making sure you are building cleanly with Webflow best practices which can be easily handed over to another developer., • A sound knowledge of HTML and CSS, • Strong proficiency in Webflow and page builder CMS systems, • Detail oriented and enthusiastic about creating amazing webpages across different screen sizes, • Ability to implement design systems and develop interfaces that are consistent with brands, • You're comfortable working autonomously, taking initiative, and solving problems in a rapidly growing and fast-paced environment, • Willingness to learn and adapt to new features or website platforms, • Enjoy working in a team with other developers where you can share knowledge Bonus Points For • Knowledge of Javascript, • An eye for visual design, • Knowledge of UI/UX design principles and best practices, • Experience using design tools like Figma, • Experience using analytics and experimentation tools like Google Analytics, • Experience with automation tools like Zapier, • Experience with third party tools and code libraries like GSAP Euc is also behind a growing family of digital healthcare clinics ( , ) across men’s health and well-being, fertility, and skincare. , focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem., • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding., • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets., • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support., • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale., • Shape your career – Access monthly CPD sessions, a 6-month AOSIS membership, and ongoing opportunities to learn and grow., • Support at every stage – Choose between medical aid support or a monthly wellness allowance, including a R400 wellness budget., • Work where well-being matters – Enjoy 21 days of annual leave, fully remote work, up to 3 weeks of Work From Anywhere, team wellness initiatives like Strava challenges and Monday meditation. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Huntswood is seeking experienced Secured Lending Collection Advisers to join a team focused on Secured Lending Collections for a large bank. This role will primarily involve inbound and outbound telephony, supporting customers in financial difficulty, including those who may be vulnerable. You will manage inbound and outbound calls to negotiate payment plans that balance customer needs with business goals, while providing clear guidance on account status and options. You will maintain accurate records, escalate complex cases when needed, and ensure all activity complies with policy and regulation. Role overview: Location: Working from home Duration: 4 months Rate: £200 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this Start Date: Monday 15th September 2025 Shift: 09:00 to 17:30, Monday to Friday As a Collections Advisor you will have: • Proven experience in secured lending collections telephony role within a banking or lending environment, • An understanding on secured lending products is essential, • Strong ability to engage with and support vulnerable customers, • Comfortable working in a fast-paced, compliance-driven setting, • Excellent communication and empathy skills, • Ability to use multiple systems and update where necessary About us: Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team of experienced associates, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future. Interested in this Secure Collections Advisor opportunity? Apply now. To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative _. Role Overview We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria. You will own gross profit, expected credit loss, risk adjusted unite economics, portfolio scaling decisions and credit policy direction. You also be responsible for lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end. Key Responsibilities GP & ECL Ownership • Own portfolio level GP and ECL performance., • Maintain ECL/Revenue within risk appetite., • Optimise PD, LGD, exposure limits, pricing and tenure strategy, • Build and manage loan-level and user-level NPV frameworks, • Ensure scaling decisions improve long-term portfolio PV Credit Policy Leadership • Design and implement credit policy changes, • Define clear hypotheses before rollout, • Quantify impact across FPD, roll rates, NPL, ECL, NPV and GP uplift., • Present before/after impact analysis, • Ensure policy governance and documentation standards Portfolio Scaling & Experimentation • Design and execute A/B and multivariate tests, • Ensure statistical validity and bias control, • Measure impact beyond FPD — full unit economics view, • Scale winning strategies quickly, • Terminate underperforming experiments fast Unit Economics & PV Mastery • You must deeply understand loan level NPV, user level NPV, Behavioural EIR, discounting logic, lifetime value modelling and risk adjusted CAC impact. End-to-End Credit Product Ownership • Acquisition risk filters, • Limit assignment logic, • Pricing bands, • Tenure optimisation, • Top-up strategy, • Collections alignment, • Fraud overlays, • Model strategy alignment Team Leadership & Analytical Excellence • Lead and build a high-performance risk/analytics team, • Set weekly performance rhythms, • Ensure dashboards are decision-grade, • Review analysis rigorously, • Maintain strong data governance, • Portfolio scaled profitably, • ECL/Revenue within risk appetite, • Positive portfolio NPV under stress assumptions, • Strong experimentation culture embedded, • Clear policy governance framework, • iOS portfolio positioned for multi-market scaling, • 6–10+ years in consumer credit risk, • Strong exposure to African lending markets (Nigeria preferred), • Proven ownership of GP and ECL, • Experience scaling digital portfolios, • Advanced knowledge of PD / LGD / EAD frameworks, roll rate modelling, IFRS 9 concepts, NPV modelling and price optimization., • Strong SQL and analytical tooling comfort, • Deep A/B experimentation experience, • 25 days paid vacation, Sick & Public Holidays to B2B contractors., • Remote (timezone must have significant overlap with CET)., • Training & Development budget., • Paid company business trips. Recruitment Process • Screening call with Recruiter: 45 minutes., • Business Case Study, • Technical Interview & Case Study Review with Chief Credit Officer, • Final Interview with CEO

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative _. Role Overview We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria. This is not a monitoring role. This is not a reporting role. This is a P&L-impacting, GP/ECL ownership role. You will: • Own Gross Profit (GP), • Own Expected Credit Loss (ECL), • Own risk-adjusted unit economics, • Own portfolio scaling decisions, • Own credit policy direction You will lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end. This is a high-impact role. Key Responsibilities GP & ECL Ownership • Own portfolio-level GP and ECL performance, • Maintain ECL/Revenue within risk appetite, • Optimise:, • PD, • LGD, • Exposure limits, • Pricing, • Tenure strategy, • Build and manage loan-level and user-level NPV frameworks, • Ensure scaling decisions improve long-term portfolio PV You must think in: • Risk-adjusted margin, • Behavioural lifetime value, • Capital efficiency, • Sustainable growth Credit Policy Leadership • Design and implement credit policy changes, • Define clear hypotheses before rollout, • Quantify impact across:, • FPD, • Roll rates, • NPL, • ECL, • NPV, • GP uplift, • Present before/after impact analysis, • Ensure policy governance and documentation standards Every policy change must be: • Hypothesis-driven, • Controlled, • Measurable, • Financially justified Portfolio Scaling & Experimentation • Design and execute A/B and multivariate tests, • Ensure statistical validity and bias control, • Measure impact beyond FPD — full unit economics view, • Scale winning strategies quickly, • Terminate underperforming experiments fast You must be comfortable making decisions under uncertainty — but never without data. Unit Economics & PV Mastery You must deeply understand: • Loan-level NPV, • User-level NPV, • Behavioural EIR, • Discounting logic, • Lifetime value modelling, • Risk-adjusted CAC impact You should be comfortable explaining why tenure, pricing, or exposure shifts change portfolio PV. End-to-End Credit Product Ownership • Acquisition risk filters, • Limit assignment logic, • Pricing bands, • Tenure optimisation, • Top-up strategy, • Collections alignment, • Fraud overlays, • Model strategy alignment You must understand how underwriting decisions today affect collections 90+ days later. Team Leadership & Analytical Excellence • Lead and build a high-performance risk/analytics team, • Set weekly performance rhythms, • Ensure dashboards are decision-grade, • Review analysis rigorously, • Maintain strong data governance We expect someone who: • Gets into SQL when needed, • Reviews modelling logic, • Challenges assumptions, • Doesn’t hide behind slides This is a builder role. • Portfolio scaled profitably, • ECL/Revenue within risk appetite, • Positive portfolio NPV under stress assumptions, • Strong experimentation culture embedded, • Clear policy governance framework, • iOS portfolio positioned for multi-market scaling, • 6–10+ years in consumer credit risk, • Strong exposure to African lending markets (Nigeria preferred), • Proven ownership of GP and ECL, • Experience scaling digital portfolios, • Advanced knowledge of:, • PD / LGD / EAD frameworks, • Roll-rate modelling, • IFRS9 concepts, • NPV modelling, • Pricing optimisation, • Strong SQL and analytical tooling comfort, • Deep A/B experimentation experience, • 25 days paid vacation, Sick & Public Holidays to B2B contractors., • Remote (timezone must have significant overlap with CET)., • Training & Development budget., • Paid company business trips. Recruitment Process • Screening call with Recruiter: 45 minutes., • Technical Interview with Chief Credit Officer

As the Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together with the site operation team and responsible for site stability, incident management and reporting to optimise site speed. What you will do • Develop and implement weekly site plans based on regional commercial strategies and the digital marketing calendar, manage promotions and sales activations, ensuring the sites mirror our shared goals, • Oversee the layout, visual look, and overall content of the website according the COS brand ID and visual guidelines through content management system (Storyblok), • Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensure product enrichment to masimise selling potential, • Deliver weekly performance reports and use data-driven insights to optimize site experience and conversion rates through A/B testing., • Align with digital marketing channel representatives to secure customer journey relevance from customer-facing channels to site, • Support the E-Commerce Digital Experience Team by delivering briefs that outline customer experience expectations set by COS Global teams, • Partner with IT and development teams to plan, test, and implement new website features, and troubleshoot technical issues., • Contribute to cross-functional projects focused on site optimization, including CRO, SEO, and digital expansion initiatives. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. What you need to succeed • Previous E-commerce site management and publishing experience via CMS platforms, • Sales driven and result oriented with a passion for the digital landscape, • Strong analytical mindset with experience in performance reporting and A/B testing, • Excellent planning, organizational and problem solving skills, • Ability to take ownership and effectively manage multiple priortises and projects, • Curious, proactive and eager to learn and identify new ways to drive results, • Familiarity with analytical tools such as Contentsquare, Google Analytics and PowerBI, • Proficient in Microsoft Office This is a full time permanent contracted of 39 hours a week based at our Regional Office in London. Benefits We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program _. • 25 days holiday, • Annual health checks, • Pension scheme, • Discounts on various activities and financial/lifestyle products via our benefits hub, • Cycle to work scheme, • Discounted gym membership, • Employee assistance via retail trust, • Private health & dental care Inclusion & Diversity At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. Company Description : COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. Learn more about COS . In this role you will be able to take advantage of a hybrid working arrangement. You will have the flexibility to work both remotely and, from the office. While remote working is an integral part of our part of our offer, approx. 3 days per week office presence will be required to foster strong collaborations and team work. Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email. We are looking forward to hearing from you!

Being an SME in Financial Health at Monzo and have completed Financial Health Collections and vulnerability training.

We’re looking for an Account Manager Our Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. iwoca customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We’ve already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We’ll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We’re expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we’re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers. Manage businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations. Build and maintain strong, long-lasting relationships with small businesses. You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of iwoca. Adhere to our Compliance framework ensuring all customers are treated fairly. Liaise with varied teams within iwoca, you’ll need to effectively collaborate with Sales, Underwriting, Collections, Quality Assurance and Partnerships teams to achieve the best outcome for your customers. Drive change throughout the business through structured feedback, ensuring we always provide customers with the best possible experience across all aspects of iwoca. Requirements We look for people who are smart, humble, motivated and who are always looking to improve. Ideally you'll have: Proven customer relationship management experience. Consultative sales skills that enable you to understand customer needs and match the right product or service to them. Experience explaining complex products and services to customers. A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance. Brilliant communication skills with an excellent telephone manner and a passion for delighting customers. A growth mindset that is engaged in our mission, helping us to improve how we convert and serve our customers and motivated to collaborate with team mates. Whilst we welcome applications from all qualified candidates, please note that this particular position does not offer visa sponsorship. Candidates must be eligible to work in the UK independently. Work-life balance is incredibly important at iwoca and we offer flexible working so you can make better use of your free time. This is a hybrid role in which you can split your time between the office and home. The salary Our base salary range in Leeds is £30,000 - £37,000 + bonus (OTE 20%). Our base salary range in London is £34,000 - £41,000 + bonus (OTE 20%). We want to pay all of our employees fairly, so that’s why we regularly benchmark salaries based on market rates and to recognise your increasing value to our business. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football… Two company retreats a year, we’ve been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days’ holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code

Our Collections team are the financial health heroes at the core of Monzo.

Warehouse Administrator / Account Coordinator Job Title: Warehouse Administrator / Account Coordinator Salary: £14.00per hour. Department: Warehouse / Sales Support Reports To: Operations Manager Location: Wigan, Greater Manchester Employment Type: Temporary Commencing June - September 2026 Working Hours: 08:00 - 16:30, Monday to Friday, 40 hours per week Annual Leave: No leave to be taken during the period of engagement. Purpose of the Role The Warehouse Administrator / Account Coordinator is responsible for supporting the smooth day-to-day running of warehouse administration while also managing customer account coordination and service support. This role combines operational administration with customer-facing responsibilities, including order processing, account support, internal coordination, and communication with customers, warehouse, transport, and buying teams. The successful candidate will help ensure efficient warehouse processes and a consistently high standard of customer service. Key Responsibilities Warehouse Administration Duties Process and prepare daily order documentation for picking, dispatch, and delivery Manage incoming and outgoing emails and communications to ensure timely and accurate responses Maintain accurate and organised records, including filing and retrieval of order-related documentation Monitor short-term order changes and communicate updates clearly to warehouse, transport, and logistics teams Support the Warehouse Manager by taking ownership of day-to-day administrative tasks Input and maintain data within relevant systems, including Pegasus, Excel, and other internal platforms Assist with stock movement reports and general warehouse reporting Provide administrative cover and support during absences, peak periods, and busy operational times Help ensure warehouse paperwork and processes are completed accurately and on time Account Coordination / Customer Service Duties Support the day-to-day management of customer accounts and enquiries Act as a key point of contact for existing customers, delivering a professional and responsive service Take incoming calls relating to orders, queries, complaints, returns, and general support Process customer orders accurately and efficiently Liaise with transport, warehouse, and buying departments to ensure customer orders are fulfilled correctly Proactively keep customers informed of delivery schedules, shortages, fulfilment issues, or order changes Handle order adjustments, cancellations, returns, and collections in a timely and accurate manner Build and maintain strong relationships with regular customers and weekly telesales accounts Identify opportunities to upsell relevant products and introduce new lines where appropriate Manage shared customer email inboxes and respond promptly to enquiries Assist with samples, age verification procedures, and other customer account administration tasks Take ownership of resolving customer issues through proactive communication and follow-up Key Skills and Experience Previous experience in a warehouse administration, logistics administration, sales support, customer service, or account coordination role Strong organisational skills and excellent attention to detail Confident communicator with a professional and personable telephone manner Ability to manage both internal administrative tasks and external customer relationships Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook Ability to use internal systems such as Pegasus and Trinity, or willingness to learn quickly Able to work under pressure in a fast-paced environment Proactive, reliable, and able to prioritise workload effectively Strong teamwork skills and the ability to work across warehouse, transport, buying, and sales functions Previous experience within drinks, wholesale, logistics, or a similar fast-moving environment would be advantageous, but not essential Performance Indicators Accuracy and timeliness of warehouse documentation and record-keeping Responsiveness to internal and external communications Reduction in administrative errors and order discrepancies Positive feedback from customers, management, and warehouse teams Strong coordination between warehouse, transport, and customer-facing functions Consistently high service levels across both operational and customer account responsibilities What We Offer Consistent working hours Supportive team environmentDCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Customer Service & Aftersales Executive Greater Manchester | £27,000 rising to £28,000 after probation Join a Growing Business Where You Can Make a Real Difference An exciting opportunity has become available with one of our key clients in Greater Manchester following an internal promotion within their successful Customer Service team. This is far more than a standard customer service role. You'll be joining a friendly and supportive Aftersales team where you'll become the go-to person for resolving customer queries, finding solutions, and ensuring every customer receives an exceptional experience. Working for a well-established and growing business that supplies wholesale, retail, and promotional products nationwide, you'll play a vital role in maintaining customer satisfaction and protecting the company's excellent reputation. If you enjoy problem-solving, building relationships, and taking ownership of customer issues from start to finish, this could be the perfect opportunity for you. What You'll Be Doing As part of a close-knit team, you'll be responsible for: Managing customer queries, complaints, and aftersales support via phone and email. Investigating delivery issues and liaising with couriers to provide prompt resolutions. Acting as the key link between customers, internal departments, suppliers, and printers. Arranging collections and inspections of returned or damaged products. Raising replacement and reprint orders using the company's internal systems. Investigating returned deliveries and coordinating re-dispatch where required. Ensuring customers are kept informed throughout the resolution process. Delivering a first-class customer experience while managing multiple priorities and deadlines. What We're Looking For We're looking for someone who genuinely enjoys helping people and thrives in a fast-paced environment. You'll ideally have: Previous customer service, aftersales, account management, or complaints handling experience. Excellent communication skills, both written and verbal. A positive, solutions-focused attitude. Strong attention to detail and organisational skills. The ability to manage multiple tasks simultaneously. Confidence working independently and as part of a team. * A calm and professional approach when dealing with customer concerns. What's In It For You? ⭐ Join a successful, growing business with a genuine family feel ⭐ Modern office environment with a supportive team culture ⭐ Early finish every Friday ⭐ Your birthday off every year ⭐ Cycle to Work Scheme ⭐ Excellent training and support ⭐ Genuine opportunity to make the role your own ⭐ Long-term career prospects within a stable and expanding business Hours Monday to Friday, 9:00am – 5:30pm with every other Friday finishing at 4.30pm Salary £27,000 rising to £28,000 following successful completion of probation There are plenty of additional benefits and perks available which we'd be delighted to discuss with you. Interested? We'd love to hear from you. Apply today or contact us for a confidential conversation about the role. INDAB