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Aatom Recruitment is recruiting for a Business Engagement and Grants Officer on behalf of a local authority. This is an excellent opportunity to join a busy Economic Development team supporting independent businesses, SMEs, and high streets across the borough.Location: Elmbridge Hours: 36 hours per week Contract: 7 months with possibility of extension Employer: Aatom Recruitment on behalf of a Local AuthorityThe RoleYou will play a key role in supporting local businesses and strengthening town and village centres. Working closely with business owners, stakeholders, and council departments, you will help deliver grant programmes and initiatives that encourage business growth and improve the local trading environment.Key ResponsibilitiesBuild strong relationships with local businesses, SMEs, traders, Chambers of Commerce, and Business Improvement Districts (BIDs).Act as a key contact for businesses seeking advice, support, and grant funding.Promote and administer business grant schemes worth over £100,000.Support businesses with funding applications, eligibility checks, compliance, and grant monitoring.Carry out outreach activities across town and village centres.Work with internal council departments to provide coordinated support services.Represent the council at business meetings, networking events, and stakeholder forums.Assist with projects that support regeneration, placemaking, and high street improvement initiatives.Prepare reports, case studies, and monitoring information to demonstrate programme outcomes.Support campaigns and communications promoting local business opportunities.About YouTo be successful in this role, you will have experience in business engagement, economic development, grants administration, or customer-focused business support.You should be able to demonstrate:Experience engaging with businesses, SMEs, or local stakeholders.Strong communication and relationship-building skills.Experience managing records, documentation, or grant administration processes.Excellent organisational skills and attention to detail.The ability to manage multiple priorities and work independently.Good IT skills, including Microsoft Office 365.A proactive and customer-focused approach to problem-solving.Desirable ExperienceSupporting independent businesses and SMEs.Economic development, regeneration, or town centre management.Working with BIDs, business groups, or Chambers of Commerce.Grant funding, compliance, or programme administration.Business support or project administration qualifications.ApplyIf you have experience in business engagement, grants administration, economic development, regeneration, or SME support and would like to contribute to the success of local businesses and high streets, we would love to hear from you.Apply today through Aatom Recruitment for further information.TPBN1_UKTJ

Resident Liaison Officer \n West London \n Up to £36,000 plus car allowance \n \n \n Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. \n \n \n Our client are based in WestLondon and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and retrofit projects. \n \n Projects are delivered to scattered properties as well as low and high rise tower blocks. \n \n . \n Within this role, day to day duties will include but not be limited too: \n \n \n\n • To be the point of contact when the client or tenant requires job updates.\n, • Own all complaints and ensure that these are dealt with in a prompt and effective manner\n, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.\n, • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.\n, • Support the help-desk with emails that come in from sub-contractors and client on a daily basis\n, • Visit tenants when required.\n\n \n \n My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. \n \n \n This is a great opportunity to join a growing business on a permanent basis. \n Please apply directly for this role or contact Taylor Johnston for more information. \n \n \n Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer \n

Crane Worldwide Logistics is a leader in supply chain solutions. As a full-service global freight forwarder and contract logistics provider, we help our customers manage the warehouse and transportation needs of their supply chain so they can focus on their business. \n \n The Payroll Specialist is responsible for coordinating and administering payroll activities across the EMEIA region, ensuring employees are paid accurately, on time, and in compliance with local legislation, company policies, and internal controls. \n \n Working closely with HR, Finance, external payroll providers, and local management teams, the Payroll Officer supports payroll operations across multiple countries, maintaining high standards of accuracy, confidentiality, governance, and customer service. \n \n The role is responsible for driving payroll consistency, supporting payroll projects and system improvements, maintaining payroll compliance, and ensuring all payroll processes are delivered in accordance with agreed service levels. \n \n The Payroll Specialist will coordinate accurate, timely and compliant multi-country payroll delivery across the EMEIA region, working closely with HR, Finance, external payroll providers and local management teams. \n \n Key Responsibilities: \n\n • Coordinate end-to-end payroll processing across multiple EMEIA countries.\n, • Ensure payroll inputs, reports, calculations and employee changes are accurate, complete and submitted on time.\n, • Maintain payroll data, documentation and confidentiality in line with GDPR and internal controls.\n, • Partner with HR, Finance and external payroll providers to resolve queries and support statutory reporting.\n, • Support payroll improvements, system updates, audits and regional payroll projects.\n\n \n Knowledge, Skills & Experience: \n\n • 5+ years experience in multi-country payroll, ideally with outsourced payroll providers.\n, • Strong knowledge of payroll legislation, statutory requirements and compliance obligations.\n, • High attention to detail, strong numerical ability and excellent organisational skills.\n, • Strong communication skills with the ability to manage payroll queries professionally.\n, • Advanced Excel skills and experience using HRIS or payroll systems.\n\n \n Desirable: \n\n • Experience with UKG Pro, OneView or international payroll processes.\n, • Payroll qualification such as CIPP or equivalent.\n, • Experience supporting payroll audits, SOX controls, integrations or TUPE transfers.\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Policy \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

Finance & Admin Officer – Hillingdon Location: Hillingdon, London Start Date: September 2026 Contract: Full-Time, Term-Time We are looking for an experienced Finance & Admin Officer with previous school-based experience to join a supportive and welcoming school in Hillingdon from September 2026. The successful candidate will have a strong understanding of school finance and administration processes, with the ability to manage day-to-day financial tasks while providing efficient support to the wider school office. This role is ideal for someone who has previously worked within a school or academy setting and is confident using school management systems including SIMS and/or Arbor. You will play a key role in supporting the School Business Manager and ensuring the smooth running of financial and administrative operations. The Role: • Manage daily finance and administrative processes within a busy school office environment • Process invoices, purchase orders and supplier payments accurately and efficiently • Support budget monitoring, financial reporting and general finance administration • Maintain accurate financial records, reconciliations and documentation • Use SIMS and/or Arbor to maintain accurate pupil and administrative records • Support with school data management, reporting and general office procedures • Liaise with suppliers, parents, staff and external stakeholders professionally • Assist with audits, compliance checks and financial processes • Provide administrative support to the School Business Manager and wider leadership team • Handle confidential information with professionalism and discretion What We’re Looking For: • Previous finance and administration experience within a school or academy setting is essential • Experience using SIMS and/or Arbor is essential • Strong understanding of school finance procedures and administrative systems • Experience processing invoices, purchase orders and financial documentation • Excellent attention to detail and ability to maintain accurate records • Strong organisational skills with the ability to prioritise workload effectively • Professional communication skills and confidence working with staff, parents and external contacts • Enhanced DBS on the Update Service (or willingness to apply) What’s on Offer: • A supportive and friendly school environment in Hillingdon • Opportunity to join an established education team from September 2026 • Competitive salary based on experience • Opportunities for professional development and progression • A rewarding role supporting the smooth and effective running of a successful school

Salary: CompetitiveHours: Monday-Friday, 08.30-17.00Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future?At Grundon, we are on the lookout for a dynamic, passionate, and driven individual Resource & Recycling Officer to join our Contract Management team based at Heathrow Airport.This is more than just a job, it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations.Reporting into the Commercial Manager you will play a key role in driving our mission forward by delivering a Total Waste Management solution across Heathrow Airport by promoting effective waste segregation, providing training and engagement to on-site staff, and driving improvements in recycling performance.The role supports Heathrow's sustainability objectives by encouraging waste reduction, increasing recycling, and ensuring waste is managed in line with the waste hierarchy.What will you doSupport the Commercial Manager in delivering the Heathrow Airport contract, ensuring service performance meets agreed KPIs, SLAs, and customer expectations.Build and maintain strong working relationships with Heathrow Airport stakeholders, including facilities management teams, cleaning contractors, retailers, and operational teams.Promote best practice in waste management by delivering training, presentations, waste awareness sessions, facility tours, and waste audits.Encourage correct waste segregation and recycling practices through regular engagement with site users, providing guidance and addressing non-compliance where required.Monitor waste and recycling operations across the site, identifying opportunities to improve efficiency, increase recycling performance, and enhance service delivery.Carry out inspections of waste storage areas, compactors, and internal and external waste containers, ensuring services comply with legislation, contractual requirements, and operational standards.Produce accurate reports, performance data, and audit findings, highlighting trends, non-conformances, and recommendations for continuous improvement.Work closely with the Transport Manager, Contract Supervisors, and operational teams to maintain service standards, resolve day-to-day issues, and identify opportunities for service development.Respond promptly to customer enquiries and operational issues, ensuring they are managed professionally and effectively.Assist with waste composition analysis and other hands-on operational activities to support service improvements.Maintain a good understanding of waste legislation, industry best practice, and Grundon's services toDrive airside vehicles when required (full training provided).Support operational requirements by moving waste and recycling materials and carrying out minor repairs to waste containers, including replacing wheels, lids, and signage where necessary.Why you will like working here:A supportive, inclusive, and fun team culture.Designed to empower you to work where and how you thrive, balancing productivity with lifestyle.Opportunities for career growth and development.Competitive salary and great benefits.A company that values your voice and ideas.About YouAt least 2 years' experience in the waste, recycling, sustainability, or a related sector is desirable.Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, with experience using databases and business systems.Strong analytical, problem-solving, and report-writing skills, with excellent attention to detail.Confident communicator and presenter with excellent written and verbal communication skills.Customer-focused, approachable, and adaptable, with the ability to manage competing priorities effectively.Able to work effectively both as part of a collaborative team and independently, using initiative to achieve objectives.Ability to obtain and maintain an airside security pass to work at Heathrow Airport (subject to successful security clearance).Full UK driving licenseAbout Grundon?Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment.Why Grundon?At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive.If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.TPBN1_UKTJ

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Resident Liaison Officer (RLO) - External Planned Works Location: Hammersmith Salary: Up to £36,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering external planned maintenance works across Hammersmith. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while works are completed. Key Responsibilities: Act as the primary point of contact for residents throughout the external works programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident issues and satisfaction. Deliver a consistently high standard of customer service throughout the project. Skills & Experience: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience within social housing, external planned maintenance or property services. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

DetailsInformation ClientLocal Authority in Hounslow Job TitleTransport Projects Officer Pay Rate£21.41 per hour PAYE / £28.36 per hour Umbrella Hours36 hours per week, Monday to Friday Contract DurationInitial 6-month contract LocationHybrid Working - 3 days per week office-based at Hounslow House Job Requirements Lead and deliver transport projects from development through implementation and evaluation. Manage sustainable transport, public realm, EV charging, wayfinding and accessibility projects. Manage projects up to £250,000 and oversee portfolios up to £500,000. Ensure projects are delivered on time, within budget and to agreed standards. Maintain project, financial, procurement and audit records. Produce reports, presentations, monitoring data and project evaluations. Build relationships with TfL, schools, businesses, councillors and community groups. Identify funding opportunities and prepare grant applications up to £250,000. Draft committee reports and present to senior stakeholders and elected members. Monitor project outcomes, analyse data and measure success of transport initiatives. Experience Required Experience managing transport, public realm or travel demand management projects. Experience delivering projects in an urban environment. Experience managing complex projects with significant budgets (circa £250,000). Knowledge of sustainable transport and active travel initiatives. Experience preparing reports and briefings for senior decision-makers. Strong stakeholder management and partnership working skills. Excellent written and verbal communication skills. Experience with project monitoring, evaluation and data analysis. Ability to secure external funding through bid applications. Local authority or public sector experience highly desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please note this is a FTC up to 6 months * About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? We offer annual pay reviews and incremental pay increases Hybrid working 24 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. Key Responsibilities include: Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers. Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors. Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions. Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. Conduct trend analysis to identify and highlight any organisational themes. Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. To undertake adhoc customer satisfaction surveys. Support the wider VoCC team as required in other administrative activities Experience and Qualifications required A track record of managing complaints and customer feedback Strong knowledge of Data Protection and Freedom of Information regulations Ability to investigate issues, problem-solve and make informed decisions. Experience using CRM and customer data systems. Experience working to KPIs, deadlines and accuracy standards. Excellent written and verbal communication. Strong attention to detail, literacy/numeracy and Microsoft 365 skills. Confident handling challenging conversations with empathy and professionalism. Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Our client are looking for a Retail Security Officer in Cambridge , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security.Applicants must have an SIA licence.Position: Retail Security OfficerLocation: CambridgePay Rate: £13.49 per hourHours: VariousShifts: VariousYour Time at WorkAs a Retail Security Officer your duties include:- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors- To lawfully deter potential troublemakers on site- To observe and report incidents using the correct reporting systems- To carry out all duties assigned by the client or manager to whom you are responsible- To ensure site knowledge is kept up to date and developments at local level are identified- To understand and implement any Fire and Safety evacuation procedures- To assist, if required by the Client, with staff and contractor searches- To ensure that the Security base is always maintained in a clean and tidy condition- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayedOur Perfect WorkerIt is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join today and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.Key Information and Benefits- Holidays (dependent on time/ hours worked)- Workplace Pension Scheme- Progression training and development opportunities- Life assurance benefit- Contributory Healthcare Scheme- Eyecare vouchers- Employee Discount Schemes- Refer a friend scheme- Free uniform providedJob Ref: 1TSSG (T85)Our client are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!About StafflineStaffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.Important Information- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.TPBN1_UKTJ

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

.Group & UK Data Protection OfficerLocation: Flexible UK (Hybrid with regular travel to Hook and London)Shape the future of privacy across a global organisationData is one of Serco's most valuable assets and protecting it is fundamental to the trust our customers, governments and millions of citizens place in us every day.We're looking for an exceptional Group & UK Data Protection Officer (DPO) to provide independent oversight of data protection across our global business, while fulfilling the statutory responsibilities of the UK Data Protection Officer.This is far more than a compliance role.You'll help shape how privacy supports innovation across a business operating in defence, justice, transport, healthcare, citizen services and other critical public services. From emerging technologies and AI governance to complex international data transfers, you'll ensure privacy remains central to every decision we make. Operating independently, you'll advise and challenge senior leaders, influence strategic decisions and provide assurance that Serco continues to meet the highest standards of data protection and governance.A role with influence across the organisationReporting with statutory independence, you'll work across Group functions and the UK business, partnering with executive leaders, legal, cyber security, digital, risk and operational teams to embed privacy into everything we do.You'll shape our global privacy framework, provide oversight of UK data protection compliance and ensure privacy risks are understood, managed and reported effectively.Whether advising on a major transformation programme, supporting the responsible adoption of AI, engaging with regulators or helping the business navigate evolving legislation, you'll play a critical role in protecting both individuals and Serco's reputation.What you'll be doingAs Group & UK Data Protection Officer, you'll provide independent leadership across all aspects of privacy governance, including:Acting as Serco's statutory UK Data Protection Officer while providing strategic oversight of privacy across the wider Group.Developing and evolving Serco's global privacy framework, governance standards and assurance model.Advising senior leaders on complex privacy risks, regulatory requirements and emerging legislation.Providing independent oversight of Data Protection Impact Assessments (DPIAs) and high-risk processing activities.Supporting major business change, digital transformation, supplier arrangements and AI-enabled solutions by embedding privacy by design.Leading the organisation's approach to personal data incidents, regulatory notifications and lessons learned.Acting as the principal point of contact with regulators, supervisory authorities and data subjects within your DPO remit.Monitoring organisational compliance through assurance activity, audits, reporting and governance reviews.Providing clear reporting to Executive leadership and governance forums on privacy performance, emerging risks and regulatory developments.Who we're looking forThis is an opportunity for an experienced privacy leader who combines technical expertise with sound judgement, commercial awareness and the confidence to influence at the highest levels.You'll bring:Extensive experience in a senior data protection, privacy, governance or compliance leadership role.Expert knowledge of UK GDPR, the Data Protection Act 2018, and a strong understanding of EU GDPR and wider international privacy requirements.Experience operating within a complex, highly regulated or multinational organisation.The ability to translate legislation into pragmatic, risk-based advice that enables business success while maintaining compliance.Experience engaging confidently with executive leadership, regulators and external stakeholders.Strong understanding of privacy governance, information lifecycle management, international data transfers and records management.An appreciation of emerging technologies, including artificial intelligence, automated decision-making and the evolving privacy landscape.Excellent communication and influencing skills, with the confidence to provide independent challenge where required.Professional privacy qualifications such as CIPP/E, CIPM or equivalent would be highly desirable.Why Serco?Serco delivers services that make a difference to millions of people across the UK and around the world.With operations spanning multiple sectors and jurisdictions, data protection plays a critical role in maintaining the confidence of governments, customers, employees and the public. This position offers a unique opportunity to influence privacy strategy across a complex international organisation while maintaining the independence expected of a statutory Data Protection Officer.You'll work alongside senior leaders across Legal, Risk, Cyber Security, Digital, AI Governance and Operational teams, helping shape how Serco manages privacy in an increasingly digital world. What we offerA competitive six figure salaryOn target bonus of 20%, with potential for 40%Company car or car allowance10% contributory pensionPMI for you and a partner25 days leaveReady to make an impact?If you're looking for a role where you can combine independent oversight with strategic influence and help shape privacy across a global organisation, we'd love to hear from you.Join Serco and help build the trusted foundations that enable us to deliver essential services around the world.A little bit about us:At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.Our inclusive recruitment commitment:We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).For support with your application, please contact recruitmentuk@serco.com.Let’s impact a better future, together. Apply today.Job SummaryJob number: 311580Date posted : 2026-08-05Profession: OtherEmployment type: Full TimeType: both

On behalf of the MOD, we are looking for Quantity Surveyor x2 (Inside IR35) for a contract which runs to the end of March 2027 and is a hybrid role so does requires up to 2 days a week across 2 locations, 1 role is based in the north of England and the 2nd in south - Catterick in North Yorkshire and Larkhill in Wiltshire. The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad. The Quantity Surveyor (QS) ensures adherence with all DIO processes and operating procedures. The objective of the cost management function within DIO Accn is to provide timely and accurate cost management support and information to the Operational delivery teams. The function is responsible for the engagement of internal and external cost management resources both in enabling and assurance capacities. This role provides the intelligent client interface with industry in relation to cost management. The QS will lead and manage cost management support in delivery of accommodation related projects within the Service Family Accommodation (SFA) Estate portfolio, ensuring that outputs meet quality, time and budget expectations. Operating at a Senior Executive Officer (SEO) level, the QS will ensure public funds achieve optimal value for money while mitigating commercial risks, support strategic priorities, ensure compliance with MOD and government standards and commitments and contribute to the continuous improvement of housing services across the Defence Estate. As a Quantity Surveyor, your main responsibilities will be: Lead the preparation of feasibility estimates, cost plans, and bills of quantities. Manage project budgets and compile detailed regular financial forecasts. Undertake value engineering to drive efficiency in public spending. Resolve contract disputes, compensation events, and variation claims appropriate to individual projects Conduct detailed financial evaluations of contractor proposals, valuations and final accounts through evaluation of construction works submissions, reviewing calculated quantities of materials for the build, including labour and work costs Investigate and escalate supplier issues where necessary, supporting remediation planning and compliance assurance. Develop and maintain strong, professional relationships with a wide range of internal and external stakeholders, including service families, housing officers, suppliers and DIO colleagues. Act as a focal point of contact for queries, updates, and project related cost issues within the assigned region. Facilitate regular engagement forums, briefings and site visits with stakeholders to provide project updates, gather feedback and manage expectations. Work collaboratively across functions and delivery partners to resolve challenges, remove blockers and promote cohesive, customer focused outcomes. Support the embedding of a positive stakeholder culture that values openness, trust, accountability and continuous improvement in housing delivery services. Ensure all reporting aligns with MOD, DIO and IPA project assurance frameworks. Maintain a robust audit trail for key decisions and project changes, ensuring transparency, accountability and readiness for internal and external scrutiny (e.g. assurance reviews, audits, ministerial queries) Promote a culture of evidence-based decision making through clear, accurate and consistent reporting. Essential Skills Experience as a Quantity Surveyor across residential buildings within either the public or private sectors Demonstratable experience in supplier / contract management, cost and value management including assurance against KPIs, handling underperformance, and supporting remediation. Experience using project documentation tools, (e.g. RAID logs, highlight reports, risk registers, delivery dashboards) Stakeholder engagement at all levels across the business Ability to manage complex or multi-site projects, balancing competing priorities, risk and dependencies. Excellent interpersonal and communication skills. Desirable Skills Experience in contracting through Frameworks e.g. Crown Commercial Services would be highly beneficial Qualifications A relevant degree in Quantity Surveying or Commercial Management would be highly beneficial Chartered status with a relevant body is highly beneficial Prince or AMP qualification is desirable would be highly beneficial Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant The MOD guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following 'this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different. TPBN1_UKTJ

We are a global leader with over 50 years’ experience, helping businesses operate more safely, responsibly, and efficiently through our specialist cleaning, waste, and environmental services. Across our international business, we support customers with critical operational needs while helping reduce environmental impact. Backed by private equity and headquartered in London, we operate across 15 countries and work with over 2,000 colleagues. As we continue to grow the ability to make strong, commercially sound people decisions matters more than ever. We’re hiring a Senior HR Business Partner - Group & Executive to act as a trusted adviser on senior Employee Relations matters while helping our Chief People Officer drive organisational people strategy across our global workforce. This is not a conventional HRBP role. It sits close to the centre of the business, partnering senior leaders on sensitive people issues, helping manage risk and compliance, and contributing to complex change across a growing international organisation. You will be a key voice on senior ER, policy, people risk and organisational judgement - with the credibility to influence at the right level and the confidence to operate in ambiguity. Alongside the ER core, this role also gives you real breadth: organisational people strategy, HR projects and programmes, policy development, global collaboration, communications, reward support and business change. You will also use people data and HR KPIs to create insight, support decision-making and prepare clear updates for senior management and Board-level discussions. In a PE-backed company, pace, resilience and judgement matter. This role is for someone who can think clearly, act decisively and help leaders navigate complexity well. • Act as a trusted adviser on complex Employee Relations matters at senior level, including support to the Group CEO on sensitive people issues, • Work closely with the CPO to help drive organisational people strategy across a global workforce of 2,000 colleagues, • Operate in a PE-backed business where pace, change, scrutiny and judgement are all part of the role, • Combine complex ER, organisational change, HR projects, policy and global collaboration in one high-impact position, • Partner senior leaders across Group and UK&I, including demanding, high-visibility functions where strong judgement and discretion really matter, • Join a role with real breadth, where you are not just responding to issues - you are helping shape how the business thinks, acts and grows, • Partner senior leaders across Group and work closely with local HR Directors across our international markets, • Lead on a broad range of Employee Relations matters, including disciplinaries, grievances, performance management, restructures, redundancies, sickness absence, probation, subject access requests and employment claims, • Provide pragmatic, trusted advice on complex and sensitive people issues, particularly for senior populations, • Use HR data and KPIs to identify trends, create insight and support decision-making, • Support the CPO with compelling presentations and updates for senior management and Board meetings, • Support international recruitment and cross-border movement of Group employees with local HR leaders, • Advise on company-sponsored visas and manage activity linked to the Sponsor Management System, • Help coordinate reward processes across Group and UK&I, including letters and payroll inputs, with overseas coordination where needed, • Maintain and improve HR policies, processes, letter templates, SharePoint content, organisation charts and communications, • Contribute to engagement activity, coaching, training support and wider people initiatives as required, • Work in close partnership with the CPO, staying one step ahead, helping manage priorities and supporting delivery of wider people strategy You could be coming from: • a Senior HR Business Partner or HR Business Partner role with strong Employee Relations depth, • a broad HR generalist role in an operational, fast-paced or multi-site environment, • an organisation where you have supported senior stakeholders through high-risk, sensitive or complex people issues, • a business with international exposure, matrix working or cross-border HR collaboration This role will suit someone who is passionate about Employee Relations but also wants to broaden their impact across people strategy, projects and change. What we’re looking for • Significant HR experience, particularly in Employee Relations, • Strong knowledge of UK employment law and sound judgement on people risk and compliance, • Gravitas and credibility to win the trust and respect of senior leaders, • Strong verbal and written communication skills, • High levels of discretion, organisation and follow-through, • A proactive, self-starting mindset - you get things done and does not wait to be told, • Resilience, practicality and diligence, • Confidence operating in ambiguity and turning it into action, • International exposure would be helpful, • Strong PowerPoint, Excel and people data capability, with the ability to turn HR metrics and insight into clear, senior-level presentations and recommendations, • 10% company annual bonus, • 5% Contributory Pension scheme, • Family life assurance (3x salary), • Private healthcare from day 1, • Enhanced maternity and paternity pay, • Cycle to work scheme, • Learning and career development support, • Employee recognition programme, • Retail discounts and cashback, • Employee Assistance Programme with 24/7 confidential helpline If you’re looking for a senior HR role with real judgement, high-level stakeholder exposure and the opportunity to influence people strategy, risk and change in a PE-backed international business, this is a standout opportunity. Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer. #J-18808-Ljbffr

Complex Income Recovery Officer South-West London, Teddington Hybrid Working £35,764 per annum Permanent, Full Time What we offer Alongside a competitive salary, we offer a great range of benefits including: Hybrid/flexible working (2 days per week in the office, also attending court proceedings and any additional role requirements) Pension payments doubled by us - up to a maximum employer contribution of 11.3% 29 days annual leave plus bank holidays Enhanced family leave Simply Health healthcare plan Generous annual wellbeing allowance Our full list of benefits can be found further down this page. Who were looking for As part of our Rents Team, you'll be joining us in an exciting new role where you'll use your excellent communication and problem-solving skills to identify and resolve issues that may prevent rent payments. You'll support customers with significant rent arrears or complex circumstances that affect their ability to pay rent, including former tenancy arrears, helping them find sustainable solutions and maintain their tenancies wherever possible. You'll work with customers both during and after their tenancy has ended, playing a key role in delivering positive outcomes for both our customers and RHP Group. Youll need experience of: Preparing legal documentation and representing cases at court possession proceedings. Managing complex or sensitive customer situations and building positive relationships with a range of stakeholders, including solicitors. Debt recovery across a range of housing tenure types. A good understanding of welfare benefits. When we're hiring, we look for people who connect with our KOSMIHC values: We know our stuff We make it happen We care Feel a connection? If this sounds like you, click on apply now! We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment Dont just find a job, feel it! Closing date: Tuesday 1st September 2026 Interview date: To be confirmed TPBN1_UKTJ

.Group & UK Data Protection OfficerLocation: Flexible UK (Hybrid with regular travel to Hook and London)Shape the future of privacy across a global organisationData is one of Serco's most valuable assets and protecting it is fundamental to the trust our customers, governments and millions of citizens place in us every day.We're looking for an exceptional Group & UK Data Protection Officer (DPO) to provide independent oversight of data protection across our global business, while fulfilling the statutory responsibilities of the UK Data Protection Officer.This is far more than a compliance role.You'll help shape how privacy supports innovation across a business operating in defence, justice, transport, healthcare, citizen services and other critical public services. From emerging technologies and AI governance to complex international data transfers, you'll ensure privacy remains central to every decision we make. Operating independently, you'll advise and challenge senior leaders, influence strategic decisions and provide assurance that Serco continues to meet the highest standards of data protection and governance.A role with influence across the organisationReporting with statutory independence, you'll work across Group functions and the UK business, partnering with executive leaders, legal, cyber security, digital, risk and operational teams to embed privacy into everything we do.You'll shape our global privacy framework, provide oversight of UK data protection compliance and ensure privacy risks are understood, managed and reported effectively.Whether advising on a major transformation programme, supporting the responsible adoption of AI, engaging with regulators or helping the business navigate evolving legislation, you'll play a critical role in protecting both individuals and Serco's reputation.What you'll be doingAs Group & UK Data Protection Officer, you'll provide independent leadership across all aspects of privacy governance, including:Acting as Serco's statutory UK Data Protection Officer while providing strategic oversight of privacy across the wider Group.Developing and evolving Serco's global privacy framework, governance standards and assurance model.Advising senior leaders on complex privacy risks, regulatory requirements and emerging legislation.Providing independent oversight of Data Protection Impact Assessments (DPIAs) and high-risk processing activities.Supporting major business change, digital transformation, supplier arrangements and AI-enabled solutions by embedding privacy by design.Leading the organisation's approach to personal data incidents, regulatory notifications and lessons learned.Acting as the principal point of contact with regulators, supervisory authorities and data subjects within your DPO remit.Monitoring organisational compliance through assurance activity, audits, reporting and governance reviews.Providing clear reporting to Executive leadership and governance forums on privacy performance, emerging risks and regulatory developments.Who we're looking forThis is an opportunity for an experienced privacy leader who combines technical expertise with sound judgement, commercial awareness and the confidence to influence at the highest levels.You'll bring:Extensive experience in a senior data protection, privacy, governance or compliance leadership role.Expert knowledge of UK GDPR, the Data Protection Act 2018, and a strong understanding of EU GDPR and wider international privacy requirements.Experience operating within a complex, highly regulated or multinational organisation.The ability to translate legislation into pragmatic, risk-based advice that enables business success while maintaining compliance.Experience engaging confidently with executive leadership, regulators and external stakeholders.Strong understanding of privacy governance, information lifecycle management, international data transfers and records management.An appreciation of emerging technologies, including artificial intelligence, automated decision-making and the evolving privacy landscape.Excellent communication and influencing skills, with the confidence to provide independent challenge where required.Professional privacy qualifications such as CIPP/E, CIPM or equivalent would be highly desirable.Why Serco?Serco delivers services that make a difference to millions of people across the UK and around the world.With operations spanning multiple sectors and jurisdictions, data protection plays a critical role in maintaining the confidence of governments, customers, employees and the public. This position offers a unique opportunity to influence privacy strategy across a complex international organisation while maintaining the independence expected of a statutory Data Protection Officer.You'll work alongside senior leaders across Legal, Risk, Cyber Security, Digital, AI Governance and Operational teams, helping shape how Serco manages privacy in an increasingly digital world. What we offerA competitive six figure salaryOn target bonus of 20%, with potential for 40%Company car or car allowance10% contributory pensionPMI for you and a partner25 days leaveReady to make an impact?If you're looking for a role where you can combine independent oversight with strategic influence and help shape privacy across a global organisation, we'd love to hear from you.Join Serco and help build the trusted foundations that enable us to deliver essential services around the world.A little bit about us:At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.Our inclusive recruitment commitment:We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).For support with your application, please contact recruitmentuk@serco.com.Let’s impact a better future, together. Apply today.Job SummaryJob number: 311580Date posted : 2026-08-05Profession: OtherEmployment type: Full TimeType: both

A prison officer role at HMP Long Lartin focused on protecting the public and positively impacting offenders' lives through empathy, communication, and teamwork.

A prison officer role focused on protecting the public and positively impacting offenders' lives through empathy, self-confidence, and strong communication skills in a fast-paced, dynamic environment.

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We're looking for a Senior Bids & Proposals Officer to join our Training team, where you'll lead and coordinate bids and proposals for UK Ministry of Defence (MoD) training programmes. This is a varied role that combines project coordination, stakeholder management and proposal development, ensuring bids are delivered accurately, on time and within budget. Based in Yeovil, this is a long term temporary contract. You'll become the main point of contact for Training bids and proposals, working closely with internal teams and external stakeholders to produce high-quality, compliant submissions. What you'll be doing: Leading and coordinating all bid and proposal activities within the Training department for allocated UK MoD opportunities. Acting as the main point of contact for Training bids and proposals. Coordinating information from different departments to produce accurate and compliant bid responses. Ensuring proposals meet the relevant MoD requirements, including QDC, SSCR and QSC regulations where applicable. Supporting the design and development of bespoke training solutions that meet customer requirements. Analysing customer training needs to help define the most appropriate training solutions for both flight and maintenance crews. Working with colleagues across the business, including the International Government Business Unit (IGBU) Bids Team and external organisations where required. Monitoring progress to ensure bid activities are completed on time and within budget. Identifying and recording risks as part of each proposal. Providing support and guidance to other areas of the Training department on bid-related activities. Helping deliver a high-quality service that meets the needs of customers, stakeholders and the wider business. Following company health, safety and environmental procedures at all times.What we're looking for: A good understanding of the Defence Systems Approach to Training (DSAT) and modern training systems. Knowledge of MoD Qualifying Defence Contracts (QDC), Single Source Contract Regulations (SSCR) and Qualifying Sub-Contractor (QSC) requirements. Strong organisational skills with the ability to coordinate multiple activities and meet deadlines. Excellent communication, relationship-building and negotiation skills. Confident using Microsoft Office, including Word, Excel and presentation software. Experience of financial and business planning, including budgets and programme costs. The ability to influence and coordinate teams, even where you have no direct management responsibility. A proactive approach with a focus on continuous improvement. A good understanding of company procedures, systems and ways of working. Experience within the helicopter industry or a military helicopter environment would be advantageous

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: £22.02 - £24.48 per hour PAYE | £28.71 - £31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

School Welfare Officer Ealing, West London Start Date: September 2026 ⏳ Temp to Permanent Opportunity We are seeking a dedicated and compassionate School Welfare Officer to join a welcoming and inclusive school in Ealing, West London from September. This is an excellent opportunity for an experienced welfare professional looking for a temp-to-permanent position within a supportive school environment. As the School Welfare Officer, you will play a vital role in supporting the health, wellbeing and welfare of pupils, ensuring they receive appropriate care throughout the school day. Key Responsibilities Provide first aid treatment and care for pupils, staff and visitors. Manage and maintain medical records and accident reports. Administer medication in line with school policies. Monitor pupils with medical conditions and liaise with parents, carers and external agencies where required. Support attendance and pupil wellbeing initiatives. Maintain medical supplies and ensure first aid equipment is fully stocked. Promote safeguarding, health and wellbeing across the school community. Provide a calm, caring and professional presence for pupils requiring support.Requirements Current First Aid at Work qualification (essential). Previous experience working in a school, healthcare, welfare or pastoral setting. Strong communication and organisational skills. Ability to remain calm under pressure and manage sensitive situations professionally. Good record-keeping and administration skills. A genuine passion for supporting children and young people's wellbeing. Knowledge of safeguarding procedures is desirable.What's on Offer? Temp-to-permanent opportunity with long-term career prospects. Supportive and welcoming school leadership team. Opportunity to make a real difference to pupils' wellbeing. Convenient West London location with good transport links. Competitive rates of pay.If you are a qualified First Aider with a caring and proactive approach, we would love to hear from you. Apply today to be considered for this September start in Ealing, West London

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

Job Title: Records Officer Location: Ealing (Hybrid working, 3 days office / 2 remote, after training) Hourly rate £19.46 PAYE / £25.34 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough. What You'll Be Doing: Maintain and improve electronic and paper records systems across Children's Services. Ensure compliance with GDPR and retention policies. Coordinate Access to Records requests and liaise with internal teams and external agencies. Support data quality and integrity on the MOSAIC system. Provide reports and insights to senior managers and contribute to statutory returns. Lead on archiving, scanning, and retrieval of sensitive records. Champion a culture of excellent information and records management.What We're Looking For: Strong administrative experience in a fast-paced environment. Experience using the MOSAIC system. Excellent organisational skills and attention to detail. Ability to manage competing deadlines and prioritise effectively. Knowledge of data protection legislation and confidentiality protocols. Strong communication skills and a collaborative approach. Confidence in supporting colleagues and improving data processes.Desirable Skills: Experience in Children's Services or a similar setting. Experience using MOSAIC (desirable) Ability to analyse and improve current systems and workflows. Familiarity with Freedom of Information and Subject Access Requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Resident Liaison Officer (RLO) - Planned Works Location: Merton (Surrey) Rate: Up to £22 per hour Contract: Long-Term Temporary Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term planned works programme in Merton, Surrey. This is a fantastic opportunity for an experienced RLO looking for a long-term temporary position, working across a mixture of planned works and closely with residents, site teams and the client to ensure works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar. Experience working on planned works or refurbishment projects, ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Merton, Surrey, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Job Title: Senior Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking a highly motivated and knowledgeable Senior Local Welfare Assistance Officer to support the delivery of essential welfare and support services to residents. This is an exciting opportunity to take responsibility for the day-to-day administration and operational oversight of a team of Local Welfare Assistance Officers, ensuring the effective delivery of the Council's Crisis Resilience Fund, including housing-related support payments. You will play a key role in helping vulnerable residents access financial assistance and travel-related concessions while maintaining high standards of customer service and operational performance. Key Responsibilities Lead and coordinate the day-to-day activities of a team of Local Welfare Assistance Officers. Oversee the administration of the Crisis Resilience Fund, including housing support payments and other discretionary assistance schemes. Provide technical guidance and support to officers on complex welfare assistance cases. Support the team in processing and managing customer applications for: Freedom Passes Blue Badges Disabled Parking Bays Ensure applications are assessed accurately, fairly and within agreed service standards. Calculate, approve and arrange award payments through relevant systems. Handle complex customer enquiries and provide advice on welfare benefits and financial support options. Monitor team performance, quality assurance standards and workload distribution. Produce management information, statistical reports and expenditure monitoring data. Contribute to service improvement initiatives, policy implementation and operational development projects. Build effective working relationships with internal departments, external agencies and community partners. About You We are looking for someone with: Experience working within welfare benefits, local welfare assistance, housing support or a similar public sector environment. Strong knowledge of welfare benefits legislation, discretionary support schemes and customer assessment processes. Experience supporting or supervising a team in a customer-focused service. Excellent analytical and decision-making skills, with the ability to manage complex cases. Strong organisational skills and the ability to prioritise competing demands. Outstanding communication skills and a commitment to delivering excellent customer service. Experience using case management and benefits systems, alongside Microsoft Office applications. A proactive approach to improving services and supporting colleagues' development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Technical Repairs Support Officer Location: Ealing, West London, W5 2HL - Full Time Office Based Hourly rate: £22.02 PAYE / £28.71 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 9am-5pm, 35 hours ASAP Start About the Role We are seeking an experienced Technical Repairs Support Officer to provide a technically informed and customer-focused service for residents reporting housing repairs. You will use your repairs diagnostic knowledge to accurately identify issues, raise and allocate repair jobs, liaise with contractors, and ensure repairs are progressed efficiently from initial contact through to completion. This is a fantastic opportunity for someone with a background in social housing repairs and contact centre operations, who can combine excellent customer service skills with strong technical knowledge. Key Responsibilities Diagnose and assess housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to the appropriate contractors or technical teams. Monitor repair progress and support the management of work in progress. Manage and reconcile variation orders and maintain accurate records. Communicate clearly with residents, providing updates and explanations throughout the repair process. Support complaint resolution and deliver excellent customer service. Work collaboratively with surveyors, contractors and internal stakeholders to achieve positive outcomes for residents. Essential Skills & Experience ✅ Contact Centre experience ✅ Social Housing Repairs Diagnostics experience ✅ Strong customer service and communication skills ✅ Experience diagnosing repairs and allocating works orders ✅ Ability to explain technical information in a clear and accessible way ✅ Strong problem-solving skills and attention to detail ✅ Experience using housing management, repairs or telephony systems ✅ Ability to manage multiple priorities in a fast-paced environment What We're Looking For The ideal candidate will have previous experience within a social housing repairs environment and be confident handling resident enquiries, diagnosing repair issues, Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Asset and Compliance Data Support Officer Location: Frogmore Complex, SW18 1EY (Hybrid Working - 2 days per week in the office) Rate: £20.76 PAYE / £27.07 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 36 hours Start Date: September 2026 DBS Requirement: Basic DBS About the Role An exciting opportunity has arisen for an experienced and detail-focused Asset and Compliance Data Support Officer to join a busy Housing Management team within a leading London local authority. Reporting to the Asset and Compliance Data Manager, you will play a key role in supporting the delivery of the council's asset management and compliance programmes. The post will focus on data collection, analysis, reporting, and maintaining high-quality asset and compliance information to support strategic decision-making and service improvement. This is an excellent opportunity for a candidate with strong analytical skills, excellent attention to detail, and experience working with large datasets within housing, local government, or a similar regulated environment. Key Responsibilities Support the administration and delivery of the residential stock condition survey programme. Allocate survey work to contractors and external surveyors and coordinate access arrangements with residents. Analyse and monitor housing asset data to identify compliance issues, HHSRS hazards, and non-decent home components. Produce performance reports and exception reporting to support operational and strategic decision-making. Maintain and update databases, records, filing systems, and asset information. Assist with statutory returns, housing activity reports, and performance monitoring. Support asset management projects, housing improvement initiatives, and transformation programmes. Liaise with internal teams, contractors, residents, and external stakeholders to ensure effective service delivery. About You We are looking for candidates who can demonstrate: Essential Knowledge & Experience Knowledge of data governance and data quality management. Experience analysing complex datasets to support decision-making and organisational development. Strong understanding of data security and GDPR principles. Experience of maintaining accurate records and performance data. Ability to work effectively within a team environment. Strong organisational skills with the ability to prioritise workloads and meet deadlines.Desirable Experience Experience working within local government, social housing, or a similar public sector environment. Understanding of housing compliance, asset management, Decent Homes standards, or housing regulations. Awareness of housing policy and local authority service delivery.Skills Required Excellent IT skills, including Microsoft Office and Outlook. Experience using reporting and data analysis tools, with Power BI highly desirable. Ability to analyse information and present findings to a variety of audiences. Strong customer service and resident liaison skills. Excellent written and verbal communication skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Temporary Accommodation Compliance Officer Location: Ealing, West London, W5 2HL (Hybrid Working - 3 days per week in the office) Rate: £23.05 PAYE / £30.09 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 35 hours Start Date: ASAP About the Role We are seeking a highly motivated and experienced Temporary Accommodation Compliance Officer to join our Housing team. This is an excellent opportunity to play a vital role in ensuring the effective management and compliance of temporary accommodation services, supporting residents and helping to maintain high standards across the accommodation portfolio. The successful candidate will be responsible for monitoring accommodation compliance, supporting tenancy management functions, liaising with landlords and accommodation providers, and ensuring that all accommodation is managed in accordance with relevant legislation, policies and procedures. Key Responsibilities Manage and monitor a portfolio of temporary accommodation properties. Ensure accommodation providers comply with contractual and regulatory requirements. Support the management of tenancy issues and the ending of tenancies through the appropriate legal processes. Conduct property inspections and monitor accommodation standards. Work collaboratively with internal departments, landlords, housing providers and external agencies. Maintain accurate records and provide timely reports on compliance and performance. Assist in achieving positive housing outcomes for residents placed in temporary accommodation.About You To be successful in this role, you will have: Experience of working within a homelessness and/or housing environment. Experience of ending tenancies through the appropriate legal process. Experience of managing a portfolio of accommodation. Strong organisational and case management skills. Excellent communication and stakeholder management abilities. The ability to work effectively in a fast-paced environment and manage competing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Are you organised, customer-focused and confident managing complex situations? Join us as a Decant Officer and play a key role in supporting residents through the process of temporarily moving from their home. A decant can be a challenging and uncertain time for residents, and you’ll be there to make the process as smooth as possible. You’ll manage each resident’s journey from start to finish, keeping them informed, coordinating with internal teams and external partners, and making sure the right arrangements are in place at the right time. No two decants will be the same. You’ll work across teams including Repairs, Neighbourhoods, Legal and Finance, helping to resolve issues, influence decisions and keep things moving. You’ll also support residents with additional or complex needs, making referrals to appropriate services where needed and responding to concerns or complaints with empathy and professionalism. This is a busy role where you’ll manage competing priorities, maintain accurate records and make decisions in a fast-paced environment. We’re looking for someone who is confident communicating with a wide range of people, enjoys solving problems and can stay organised when there are lots of moving parts. A full UK driving licence and access to a car are essential for this role. A Standard DBS check is required for this role. More About You Experience of managing complex customer cases or providing support to customers with additional needs Strong communication skills, with the ability to communicate clearly and empathetically with residents and a range of stakeholders Excellent organisational skills, with the ability to prioritise and manage a busy workload Confident problem solver with the ability to make decisions and influence others Experience managing internal and external relationships effectively High attention to detail, with experience maintaining accurate records and updating IT systems Able to work well under pressure and adapt to changing priorities Good working knowledge of Microsoft Word, Excel and Outlook GCSEs (or equivalent) in Maths and English (Grades A–C / Grade 4 or above) CIH qualification would be advantageous A full UK driving licence and access to a car is essential Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2Dominion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process just contact our Resourcing Team. We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs

Income Recovery Officer Working Pattern: Hybrid – 2 days per week in the office We are currently recruiting for a Complex Income Recovery Officer to join a busy Rents Team in South-West London. This is an excellent opportunity for an experienced Housing Income Officer, Income Recovery Officer, Rent Recovery Officer or Housing Officer with strong experience managing complex rent arrears and debt recovery cases. The Role You will be responsible for managing a caseload of customers with complex rent arrears and financial circumstances, working proactively to understand the causes of arrears and identify sustainable solutions. Key responsibilities will include: • Managing complex rent arrears and income recovery cases, including former tenancy arrears, • Working with customers to identify barriers to payment and agree appropriate repayment solutions, • Taking appropriate action to recover outstanding rent and reduce arrears, • Preparing legal documentation and progressing cases through possession proceedings, • Representing cases at court and attending possession hearings where required, • Managing sensitive and challenging customer situations professionally and effectively, • Working closely with solicitors and other internal and external stakeholders, • Providing advice and support around welfare benefits and customers' ability to pay, • Supporting tenancy sustainment and seeking positive outcomes for customers wherever possible, • Maintaining accurate case records and ensuring recovery action is progressed in line with relevant policies and procedures About You We are looking for someone with previous experience in social housing income recovery, rent arrears or debt recovery. You will have: • Experience managing complex rent arrears cases, • Knowledge of housing income recovery and possession procedures, • Experience preparing legal documentation and attending court proceedings (Essential), • A good understanding of welfare benefits, • Experience dealing with vulnerable customers and sensitive situations, • Strong communication, negotiation and problem-solving skills, • The ability to manage a busy caseload and work effectively with a range of stakeholders, • A customer-focused but proactive approach to income recovery If you have experience as an Income Recovery Officer, Housing Income Officer, Rent Recovery Officer, Housing Officer or similar, and are looking for your next opportunity, we would be keen to hear from you. Apply now for immediate consideration

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administration and processing of the crisis resilience fund (includes housing payments previously known as discretionary housing payment) Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities • Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales., • Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards., • Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication., • Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed., • Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards., • Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre., • Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales., • Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays., • Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience., • Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism., • Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting., • Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: • Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills., • Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey., • Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction., • Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement., • Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach., • Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment., • Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping., • The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement., • The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity

We are recruiting for a Buyer, ideally (not essential) with a background in aerospace, engineering, or manufacturing? Do you enjoy building strong supplier relationships, managing procurement activities, and ensuring materials are delivered on time? We're looking for a proactive and organised Buyer to join a busy procurement team supporting a leading aerospace business. This is an exciting opportunity to play a key role in the supply chain, working with suppliers across a fast-paced engineering environment. Based in Yeovil, this role is hybrid and will be required to be in the office 1 or 2 days per week (potentially 5 days for training for a few weeks). This is a long term temporary role. What you'll be doing: Managing the procurement of machining parts and engineering components. Raising purchase orders against existing Long Term Agreements (LTAs). Creating purchase orders and processing procurement documentation through SAP. Sending Requests for Quotation (RFQs) against SAP requisitions. Issuing quotation requests for AFPs/RFQs and uploading supplier quotations into SAP. Preparing and issuing end user statements. Managing invoice clearance and resolving invoice queries. Supporting Quality Notification (QN) management activities. Assisting with supplier pre-qualification and qualification processes. Building positive supplier relationships and resolving complex supplier queries. Working closely with internal stakeholders to ensure procurement activities are completed efficiently and on time.What we're looking for: Previous experience in a Buyer, Procurement or Purchasing role. Experience working within aerospace, engineering or manufacturing would be highly advantageous. Good understanding of procurement processes and supplier management. Experience using SAP or a similar ERP system. Experience of using Excel and other MS Office applications Strong communication and negotiation skills. Excellent organisational skills with the ability to prioritise a busy workload. A proactive approach with strong problem-solving abilities. High attention to detail and accuracyIf you're an experienced Buyer, Procurement Officer, Purchasing Coordinator, Purchasing Specialist, Procurement Specialist, Supply Chain Buyer, or Strategic Buyer looking for your next opportunity within the aerospace sector, we'd love to hear from you

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities ·Deliver comprehensive, person-centred housing advice to prevent homelessness. ·Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. ·Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. ·Identify and address safeguarding concerns, making referrals to support services as necessary. ·Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. ·Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You ·Experience working in homelessness prevention, housing options, or housing casework. ·Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. ·Experience managing complex homelessness and tenancy sustainment cases. ·Excellent communication and negotiation skills to engage with landlords, tenants, and support services. ·Ability to interpret and apply housing legislation to support decision-making. ·Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

We're looking for a Senior HR Generalist to join a busy, fast-paced HR function supporting a large, established organisation currently going through significant transformation. This is a varied, face-to-face HR role. You'll be the go-to person for day-to-day ER/ HR support, working closely with the HR Director, managers and employees through a centralised case management model. You'll get hands-on exposure across, ER, compensation & benefits, onboarding, employee relations, performance management and HR reporting — a great for someone looking to broaden their generalist experience without carrying a heavy ER caseload. What you'll be doing Supporting / coaching/ training managers with regards to all aspects of HR Coordinating onboarding and employee lifecycle activity, including system updates and documentation Coordinating compensation and benefits Producing HR analysis reports and data (strong Excel skills essential) Contributing to knowledge base content and spotting opportunities to improve processes Supervise and support the HR Officer Managing HR cases end-to-end, from intake through resolution, keeping employees and managers updated along the way What we're looking for: Strong HR generalist experience including ER, compensation and benefits, relationship building Comfortable working in HRI systems (Workday experience a plus) Strong Excel and data analysis/ HR reporting skills Excellent written and verbal communication Able to juggle a busy and ever-changing work in a fast-paced environment NB: This is 5 days a week initially while training, moving to hybrid once settled. This role is initially a contract role, starting ASAP, until the end of the year. Our client offers a really varied role coupled with a good benefits package Sound like you? We'd love to hear from you — apply today

As a Fundraising Officer based in Walton-On-Thames, you'll play a key role in generating vital funds to support the healthcare industry. Your day-to-day will involve managing fundraising campaigns, building relationships with donors, and ensuring the organisation can continue its important work. Client Details A healthcare-focused organisation based in Walton-On-Thames. Description Build and maintain relationships with clients and funding bodies. Follow and track the funding of clients and do paperwork associated with it Process invoices associated with Funded clients. Identify and pursue new fundraising opportunities. Coordinate fundraising events and activities, ensuring they run smoothly. Track and report on fundraising performance and financial outcomes. Ensure compliance with fundraising regulations and best practices. Collaborate with internal teams to align fundraising efforts with organisational goalsProfile A successful Funding Officer should have: Proven experience in funding role or a related field. Strong admin skills Attention to detail. Strong communication and relationship-building skills. Ability to plan and manage projects effectively. Knowledge of fundraising regulations and practices. A proactive and organised approach to work.Job Offer Salary of £35,000 to £38,000, dependent on the level of experience. Permanent position based in Walton-On-Thames. Opportunity to contribute to meaningful work in the healthcare industry.If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best

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