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Communications and Marketing Officer Thirteen Group is looking for a Communications and Marketing Officer to join our team at Hudson Quay, Middlesbrough. A dynamic role supporting creative content production, website and social media coordination, and cross channel communications, the successful candidate will help shape engaging stories, visuals and updates for customers and colleagues. You’ll also provide hands‑on support at events, provide admin support, and contribute to smooth day‑to‑day operations across the communications & marketing team. This is a hybrid role. You’ll mainly work from home, with 1–2 days a week in our fantastic office at Hudson Quay in Middlesbrough. We’ll need you to be flexible around business and team needs, so you may need to come into the office or visit one of our stores, communities, or hubs more frequently when required. Thirteen Benefits Salary: £29,931 per annum Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health – save money on common health expenses and get access to health and wellbeing support services. T’dar – our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave. Key Responsibilities Creative design: Produce branded graphics, edit presentations, and support photography/videography shoots. Digital content coordination: Update website pages, news stories and service information. Social media support: Assist with campaigns, monitor engagement and respond appropriately. Internal communications: Draft newsletters, intranet posts and colleague updates. Community engagement: Attend events, gather stories and ensure communications are inclusive and accessible. Team administration: Maintain asset libraries, update content calendars and provide general admin support. About You Relevant degree or demonstrable, relevant experience in a communications or marketing role (desirable). Experienced in creating digital content using videography, photography and basic editing tools such as Canva. Experienced in updating web pages, social media and or intranet systems. Excellent timekeeping, project management and administrative skills with strong attention to detail. Collaborative team player who can work well with colleagues across the team and wider business. Creative mindset and able to generate ideas and present information. You’ll need a full UK driving licence and access to a vehicle. Why Thirteen Group? At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do. Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be part of a company that offers tailored support services, going beyond just housing solutions. #J-18808-Ljbffr

Henderson Design Group is the UK’s leading wallpaper designer, manufacturer and online retailer, based in Hartlepool. Across our three distinct home decor brands, I Love Wallpaper, Lust Home and Lucie Annabel, we design, print, sell and dispatch wallcoverings from our North East operation. We are ambitious, fast-moving and continually evolving, with long-term plans to grow our brands, expand our reach and strengthen the way we connect with customers across every digital touchpoint. This is a great opportunity for someone who wants to build their digital marketing career across three growing home decor brands. You will be close to the creative, ecommerce, product and marketing teams, helping bring campaigns to life across social media, influencer activity and wider digital channels. Your work will not disappear into the background. You will see what customers engage with, what content performs and how better marketing can support growth across all three brands. The role would suit someone who enjoys social media, content, trends, influencers and brand storytelling, but who also wants to understand the data behind what works. As Digital Marketing Executive, you will support the Digital Marketing Manager with the planning and delivery of social media, influencer and digital marketing activity across I Love Wallpaper, Lust Home and Lucie Annabel. You will help create and manage content plans across multiple channels, with a focus on growing organic reach, increasing engagement, building brand loyalty and driving quality traffic to our three websites. This is a varied, hands-on role with the opportunity to get involved in campaign planning, social content, influencer research, reporting, customer engagement, PR support and new marketing processes. It is a good fit for someone who wants to learn quickly, take ownership and develop within a growing in-house marketing team. • Support the delivery of engaging, consistent and commercially effective digital marketing activity across our brands., • Plan and implement social media calendars across Facebook, Instagram, Pinterest and TikTok for all three brands., • Manage the day-to-day posting, scheduling and execution of agreed social media plans in line with brand and campaign objectives., • Monitor and respond to comments, messages and customer engagement across social channels., • Support the sourcing, monitoring and management of influencer activity, including both gifted and paid collaborations., • Carry out influencer research and share recommendations with the Digital Marketing Manager., • Help manage social media and influencer marketing budgets, with support from the Digital Marketing Manager., • Assist with PR activity and work with agency partners to ensure external communications feel joined-up and on brand., • Work closely with the marketing team, design studio, product design team and agency partners to support campaign delivery., • Report monthly on social media performance, influencer activity and key campaign results., • Support the Marketing Director and Digital Marketing Manager with new processes for planning, reporting and improving marketing activity., • 2 to 5 years’ experience in digital marketing, social media, content or campaign delivery., • Good working knowledge of social media channels including Facebook, Instagram, Pinterest and TikTok., • Experience planning and delivering digital marketing activity across multiple channels., • Strong copywriting skills and excellent attention to detail., • Good understanding of content planning, customer engagement and brand communication., • Able to use data and performance reporting to make recommendations and improve activity., • Experience with tools such as Canva, GA4, Google Ads, Meta Ads or similar marketing platforms., • Collaborative working style, with the confidence to work across internal teams and external partners., • Strong organisation skills and the ability to manage multiple priorities in a fast-moving environment., • Interest in digital marketing trends, social media developments, influencer marketing and new content formats., • Creative flair, curiosity and a genuine passion for social media., • A passion for lifestyle, interiors or home decor brands that inspire customers., • Experience working with influencers or creator partnerships., • Understanding of eCRM, affiliates, paid search or paid social., • Experience using Adobe Creative Suite, including Photoshop, Premiere Pro or Lightroom., • A marketing, digital business or professional qualification. We are looking for someone creative, organised and proactive, with a genuine interest in how brands show up online. You should enjoy creating content, spotting trends, working with different people and using insight to make marketing better. This would suit someone who wants variety, responsibility and the chance to develop their digital marketing skills across three distinctive brands. This role gives you the chance to work across three growing consumer brands at a business that designs, manufactures, sells and dispatches its own products. You will be part of a busy marketing team with exposure to social media, influencer marketing, ecommerce, product launches, creative campaigns and customer engagement. It is a role with proper variety, real learning and the chance to see the impact of your work. You will be joining a business where marketing sits close to the product, creative and ecommerce teams, giving you a much broader view of how a consumer brand grows than a narrow social-only role. • Hybrid in-office / remote, based in Hartlepool., • 3pm early finish one Friday per month., • 28 days holiday including bank holidays. #J-18808-Ljbffr

The Regional Refugee Forum North East is recruiting a Communication Officer. The Regional Refugee Forum North East are an independent membership organisation created in 2003 by, and for community organisations led by Refugees and Asylum Seekers living in the North East of England. We are founded on the understanding that peer support plays a unique and vital role in promoting integration. Policy and services are most effective if the voice of the Refugee and Asylum Seeker community themselves is heard in their development. The Communication Officer will support the Forum in communicating effectively with refugees and people seeking sanctuary across the region. They will support the Coordinator and Community Development Officer in developing a strong voice for refugees, and help with the administration of the charity. Contract Type: Permanent Role Type: Employment Hours: Part time Application deadline: Friday, July 3, 2026 - 17:00 Based: North East of England Salary: £25,000 Pro Rata (£8,106 actual) Salary Type: Fixed Salary Location: Regionwide Role description: Officer Job Title: Communication Officer Reporting to: Trustees Job Purpose: Support the development and growth of communication activities in support of the Regional Refugee Forum North East and Refugee-Led Community Organisations (RCOs) across the Northeast of England MAIN DUTIES 1.0 Refugee-led Community Organisation (RCO) Development 1. 1.1 Implement and regularly review the communications strategy, maintaining a strong understanding of the communications and information needs of Refugee-Led Community Organisations (RCOs) and allies across North East England, and adapting activity in response to emerging priorities and feedback. 2. 1.2 Manage and develop existing communications platforms and social media channels, ensuring they effectively support engagement with local RCOs, amplify their work, and maximise reach and impact. 3. 1.3 Deliver the communications strategy and implementation plan, monitoring performance, evaluating outcomes, and identifying opportunities for ongoing improvement and development in line with organisational objectives. 4. 1.4 Monitor, evaluate, and enhance communication channels, methods, and tools to improve engagement, accessibility, and effectiveness for Refugee-Led Community Organisations (RCOs). 5. 1.5 Write, edit, and distribute various relevant content and information using a range of communications channels including website, social media, printed and online materials. 6. 1.6 Plan and implement communications and marketing campaigns and develop an understanding of what works for different audiences. 7. 1.7 Provide communications advice and support to RCOs and to colleagues internally. 8. 1.8 Develop mechanisms to gather the views of local RCOs, as well as systems and processes for recording, analysing and sharing this information, to help influence local, regional and national policy and practice. 9. 1.9 Ensure our work is compliant in key areas, such as data protection etc. 10. 1.10 Develop and produce marketing materials as directed by the trustees and other staff members. 11. 1.11 Keep abreast of developments in new technology including artificial intelligence and determine its appropriate use in the work of the team. 2. Sector engagement and representation 1. 2.1 Establish, develop and maintain relationships with RCOs and a wide range of key stakeholders and partners to support and facilitate the sharing of relevant information to refugees and people seeking asylum, both in person and using online platforms. 2. 2.2 Work collectively with the trustees and other staff to develop and implement a programme of sector engagement, ensuring the team is well connected to community issues and those of local RCOs. 3. 2.3 Develop and maintain a database of RCOs, services and networks, working with colleagues to ensure consistency across the organisation as a whole. 3.0 Information, resources and training 1. 3.1 Keep abreast of local, regional and national issues and news that is of interest or importance to RCOs to ensure all information is up to date and relevant. 2. 3.2 Keep up to date with policies and other developments relevant to your work by reading and attending meetings and conferences. 3. 3.3 Develop systems and processes for recording, tracking and seeking feedback on internal and external communications mechanisms, as well as analysing their effectiveness. 4. 3.4 Use feedback and analysis of communication mechanisms to improve communication and information for RCOs continuously. 5. 3.5 Assist in the development of online tools and digital self-serve facilities for the voluntary, community, and social enterprise (VCSE) sector. 6. 3.6 Contribute to the planning, delivery and evaluation of training for local RCOs, aligning your expertise, skills and interests with the training programme's priorities. 4.0 Other 1. 4.1 Undertake training in line with Regional Refugee Forum North East requirements and personal development plans agreed with the trustees and members of staff. 2. 4.2 Fully participate as a member of the staff team by attending meetings, sharing information, and covering other roles in the event of staff sickness. 3. 4.3 Contribute to organisational planning and policy at Regional Refugee Forum North East. 4. 4.4 Ensure that all work is carried out in accordance with the policies, procedures, and values of the Regional Refugee Forum North East. 5. 4.5 Contribute to maintaining a working environment in which diversity is respected and equal opportunities are promoted. 6. 4.6 Undertake other duties as required by the trustees and members of staff. For more information, please contact Thiago Elert Soares on 07405 836526 or email: thiago@refugeevoices.org.uk. #J-18808-Ljbffr

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