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Customer Service Assistant - Wakefield We're expanding! Join the Wakefield team at our latest location and grow with us! We are opening a brand new, state of the art family entertainment centre at Trinity Walk Shopping Centre in May 2026. To build this wonderful Wakefield team, we will be holding a Recruitment Event on 29 April 2026. We're excited to offer four opportunities for the same role, each with slight differences. To keep the process fair, please apply for just one-the one that best suits your skills and experience. We look forward to your application! Love the buzz of a bustling bar? We're looking for energetic team members with a passion for serving amazing drinks and creating memorable experiences for our guests. TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too! The Role You will deliver a first-class service to our customers by serving alcohol, cocktails and soft drinks, managing stock, and maintaining our high standards of cleanliness all whilst following UK licensing requirements. As you grow in the role, you'll be supported to build your skills across all key areas of the centre, from working in the kitchen to getting involved in the reception. You'll also play a hands-on role in managing our 24 bowling lanes, 3 escape rooms, 2 karaoke rooms and laser tag, helping to keep the energy high and the fun flowing. This well-rounded experience will help you confidently support the team and create great moments for our customers. We're looking for confident, friendly candidates with outstanding customer service skills. Given the responsibility of serving alcohol, candidates must be at least 18 years old, in compliance with UK law. Skills You Need • Previous bar experience, • Full of determination, enthusiasm, and the ability to thrive in a fast-paced environment., • Able to provide outstanding customer service and strong communication skills, • Can multi-task and have exceptional organisational skills, and strong attention to detail, • Full flexibility in your working schedule, especially evenings and weekends., • Be approachable and helpful, • A strong team player Our Fantastic Benefits • Free Bowling for family and friends, • Free Food when on shift, • On the Spot Rewards, • Tenpin Treats - our benefits platform for exclusive discounts and wellness perks., • Medicash - covering your everyday dental, optical, physio, and wellness expenses., • Employee Assistance Programme, • Free counselling, • Life assurance (2x annual salary), • Long Service Awards, • Recommend a Friend Scheme, • Enhanced Maternity, Paternity, Adoption leave Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application. If your application is successful to interview stage, you will be invited to our Recruitment Event on 29 April 2026.

Maintenance Operative - Wakefield We're expanding! Join the Wakefield team at our latest location and grow with us! We are opening a brand new, state of the art family entertainment centre at Trinity Walk Shopping Centre in May 2026. If you find satisfaction in handling general maintenance tasks, tackling basic repairs like painting, decorating, and basic plumbing, and you have a strong eye for detail-this opportunity is tailor-made for you! TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too! The Role Our Maintenance Operatives ensure our site remains safe, functional, and welcoming for both customers and colleagues. They perform daily equipment checks, prioritise safety, and assist with bowling and lane repairs. Responsibilities include diagnosing and repairing issues, handling tasks like painting, decor enhancing, repairing walls and furniture, fixing toilet locks, removing graffiti, and supporting management with additional duties. Skills You Need • Knowledge and experience in a similar role, • Experience of painting, decorating, basic plumbing and non-electrical maintenance, • Excellent attention to detail, • Positive attitude, • Good communication skills, • Self-motivated Our Fantastic Benefits • Free Bowling for family and friends, • Free Food when on shift, • On the Spot Rewards, • Tenpin Treats - our benefits platform for exclusive discounts and wellness perks., • Medicash - covering your everyday dental, optical, physio, and wellness expenses., • Employee Assistance Programme, • Free counselling, • Life assurance (2x annual salary), • Long Service Awards, • Recommend a Friend Scheme, • Enhanced Maternity, Paternity, Adoption leave Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.

Customer Service Assistant / Pin Technician - Wakefield We're expanding! Join the Wakefield team at our latest location and grow with us! We are opening a brand new, state of the art family entertainment centre at Trinity Walk Shopping Centre in May 2026. Do you have an understanding and interest in all things technical/mechanical? Do you have a strong eye for detail? This is for you. TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too! The Role As a CSA Pin, you will be responsible for all our bowling equipment, especially our pins whether that be planned maintenance or fixing on the spot issues, whilst ensuring each of our 24 lanes are oiled on a regular basis, to guarantee that every customer has the best bowling experience. You will also be trained across all key areas of the centre, including serving behind the bar, working in the kitchen, and managing reception to book in customers, to ensure that you are able to provide support to the team and deliver the best possible customer service, when there are no technical tasks required. The ideal candidate will be a confident, friendly, and able to create an enjoyable atmosphere. Skills You Need • An understanding and interest of all things technical/mechanic, • Confident in customer interactions, • Ability to work in all areas of the centre, • An eye for detail, • Fully flexible around working pattern (evening and weekends will be required), • A strong team player, • Be organised and able to multi-task Our Fantastic Benefits • Free Bowling for family and friends, • Free Food when on shift, • On the Spot Rewards, • Tenpin Treats - our benefits platform for exclusive discounts and wellness perks., • Medicash - covering your everyday dental, optical, physio, and wellness expenses., • Employee Assistance Programme, • Free counselling, • Life assurance (2x annual salary), • Long Service Awards, • Recommend a Friend Scheme, • Enhanced Maternity, Paternity, Adoption leave Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.

Cleaner - Wakefield We're expanding! Join the Wakefield team at our latest location and grow with us! We are opening a brand new, state of the art family entertainment Centre at Trinity Walk Shopping Centre in May 2026. Do you believe in the positive impact of a clean and tidy environment? We do too, and we want you on our cleaning crew! TENPIN IS NOT JUST ABOUT BOWLING... We have something fun for all the family to do, regardless of age. We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too! The Role You will be supporting the management team in maintaining our high standards of cleanliness throughout the Centre. All whilst ensuring that the Health & Safety procedures are always enforced to ensure that everywhere is safe and hygienic for customers have an enjoyable experience. You will administer regular toilet checks and ensure surface areas, and other touch points are sanitised regularly. You will also perform additional cleaning duties as and when required, such as mopping up spillages quickly and efficiently. The ideal candidate will be lively, friendly, and passionate about working as part of a team. You must be 18 or over to fulfill this role. Skills You Need • Previous cleaning experience, an advantage., • Full of determination, enthusiasm, and be able to work in a fast-paced environment., • Full flexibility in your working schedule, especially evenings and weekends., • Demonstrate a keen attention to detail., • Can multi-task and have exceptional organisational skills., • A strong team player. Our Fantastic Benefits • Free Bowling for family and friends, • Free Food when on shift, • On the Spot Rewards, • Tenpin Treats - our benefits platform for exclusive discounts and wellness perks., • Medicash - covering your everyday dental, optical, physio, and wellness expenses., • Employee Assistance Programme, • Free counselling, • Life assurance (2x annual salary), • Long Service Awards, • Recommend a Friend Scheme, • Enhanced Maternity, Paternity, Adoption leave Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.

Are you a recent or soon-to-be graduate looking to take your first step into the world of education?.We’re working with a number of welcoming and supportive.Wakefield, Kirklees & Huddersfield.Psychology, English, Maths, Counselling, Literature, Fine Art.Supporting pupils in class, in small groups,

Project Engineer Location: Wakefield Employment type: Full Time, Permanent Working Hours: Monday to Friday, 40 hours per week with overtime opportunities available What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.?? 24 days annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP??and Mental health support & counselling services?? Cycle to Work scheme?? Discount club - supermarkets, phone bills, gyms & more?!? Life assurance cover?? Long service recognition?? Enhanced Maternity Pay Paid volunteering opportunities in your community?? About the role… We have an exciting opportunity to join our Private Networks Team in Wakefield as a Project Engineer - you will undertake the operational engineering of all project activities, assisting with planning and resourcing of direct and subcontract labour, ensuring that all aspects of health and safety are adhered to. Production and review of RAMS & SSOW documents. Review of design documents. Produce bill of quantities and selection and procurement of equipment and materials and arranging delivery to site. Supervision and/or periodic site visits of site-based staff and site activities, to ensure that work is undertaken correctly, is progressing to agreed timescales and to be the point of contact for all engineering queries. As a Project Engineer you will… Work with all staff and clients to ensure that works are completed both on time and to the correct specifications and standards. Arrange the delivery of project construction activities on HV & LV Electrical Distribution networks, including review and agreeing outage requirements with the client, planning resources and ensuring all RAMS and SSOW documents are prepared ahead of the works. Engineering the delivery of projects activities on HV & LV Electrical Distribution networks, including but not limited to LV/HV Electrical Distribution assets, Containment, HV cable installation, minor civils works, switchgear/transformer refurbishments, HV cable fault rectifications etc, including review and agreeing outage requirements with the client, planning resources and ensuring all RAMS and SSOW documents are prepared ahead of the works. Responding to client emergency call outs and working with Ipsum’s on call team, ensuring quick response times to minimise clients power down time, and to manage and communicate technical requirements and associated costs with the Ipsum Project Manager and clients site engineers, ensuring positive client, internal and third party expectations are met. To pro-actively generate leads and opportunities for the expansion of the service provision of Ipsum Power (Private Networks) Ltd. To react to other leads from existing customers or in-house. Ability to upsell the HV/LV services to existing customers. Produce RAMS and SSoW documentation, and ensuring job packs are produced to a high standard to enable all site activities are commenced timely and with no delays. Review design documentation and produce bill of quantities and arrange procurement of plant, materials and equipment. Undertake site visits to ensure ongoing works are advancing in alinement with schedules/programmes, ensuring Ipsum and client satisfaction and any risks are identified and mitigated. Communicate with Ipsum Project Managers, Planners, Site Teams and clients as required to assist in the delivery of both new and ongoing works. Liaise with Ipsum Planning Team for labour requirements when required for Project work. About you… NVQ Level 3 Electrical and Electronic Engineering or equivalent HNC Electrical Engineering or equivalent Experience of operating in a commercial, multi-divisional organisation. Detailed understanding of current HV/ LV electrical installation techniques. Good knowledge of HV & LV switchgear, transformers and power assets in Electrical Distribution networks. Solid and up to date knowledge of statutory requirements, legislation and technical advances. Good knowledge of Health and Safety practice and Risk Assessment. Previous experience working in the High Voltage industry Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.? Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.? Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info

Job Specification: Occupational Health Advisor (Team Leader & Team Member) Department: Occupational Health Reports to: Head of Occupational Health / OH Service Manager Locations: On‑site / Mobile Clinics / (as agreed) covering West and South Yorkshire Contract: Permanent (Full-time) Direct Reports: Team Leader: Yes (OHA/Technicians/Admin); Team Member: No (may mentor) 1. Role Summary Occupational Health Advisor – Team Leader Provide clinical leadership and operational oversight to the Occupational Health service, ensuring safe, effective, and compliant delivery across case management, health surveillance fitness for work, and workplace interventions. Lead and develop a multi‑disciplinary team, maintain SEQOHS standards, drive service quality, manage performance, and build trusted relationships with stakeholders to deliver measurable organisational outcomes. Occupational Health Advisor – Team Member Deliver high-quality occupational health services including case management, health surveillance, fitness for work assessments, and workplace advice. Provide evidence‑based recommendations to managers and employees, support health and wellbeing initiatives, and maintain accurate, timely clinical records in line with professional and regulatory standards. 2. Key Responsibilities Team Leader Clinical Governance & Quality Act as clinical lead for OHA practice; ensure compliance with NMC/HCPC standards, SEQOHS, HSE requirements, UK GDPR, Caldicott principles, and Equality Act 2010. Lead clinical audit, incident reporting, complaints handling, and continuous improvement (PDSA cycles, Root Cause Analysis). Maintain and update clinical SOPs, protocols, and pathways (e.g., case management, , sharps injuries PEP). Service Delivery & Operations Oversee day-to-day operations (rotas, capacity planning, clinic scheduling, SLAs). Ensure consistent delivery of: management referrals, pre-placement / fitness for work, health surveillance (audiometry, spirometry, vision, HAVS Tier 1–4 pathways), DSE/ergonomic assessments, RPE fit testing, and wellbeing initiatives. Ensure appropriate triage, prioritisation, and timely reporting to management with clear, work-focused advice. People Leadership Line-manage OHAs, Technicians, and Admin: objectives, 1:1s, appraisals, PDPs, and clinical supervision. Coach and mentor; lead competency frameworks (e.g., HAVS, audiometry, spirometry, venepuncture). Workforce planning, recruitment, onboarding, and training plans. Stakeholder & Performance Management Act as primary liaison with HR, H&S, Risk, Business Units, Trade Unions/Staff Side. Own KPIs/SLAs dashboards; deliver monthly/quarterly reports (e.g., referral turnaround, DNA rates, case closure times, compliance rates for surveillance Contribute to budgeting, cost control, and (where relevant) commercial bids/contract reviews. Risk & Compliance Lead SEQOHS accreditation and evidence collation. Ensure medical devices calibration, cold chain integrity and secure records management. Oversee business continuity planning and incident response (e.g., outbreak, sharps injuries, BBV exposure). Team Member Clinical Delivery Manage case referrals with timely, evidence-based, work-focused advice (fitness for work, reasonable adjustments, rehabilitation/RTW plans, attendance management). Conduct health surveillance per risk assessments (audiometry, spirometry, vision screening, HAVS, skin checks). Deliver venepuncture clinics, vaccine counselling, cold chain adherence, and Perform pre-placement assessments, safety-critical medicals, DSE/ergonomic assessments, RPE face-fit testing. Provide health education, toolbox talks, and wellbeing support. Documentation & Governance Maintain accurate, contemporaneous records in OH systems (e.g., OPAS/Cority and produce clear management reports. Adhere to NMC/HCPC Code, SEQOHS standards, data protection (UK GDPR), and local SOPs. Collaboration Work closely with HR, H&S, line managers, and employees; escalate complex cases and safeguarding concerns appropriately. Support audits, quality improvement, and service development initiatives. 3. Essential Qualifications & Registration Team Leader Registered Nurse (NMC, Adult) or Registered Allied Health Professional (HCPC). Specialist OH qualification (e.g., Diploma/Degree in Occupational Health Nursing, SCPHN (OH)) or equivalent experience. Evidence of leadership/management training (or commitment to achieve). Team Member Registered Nurse (NMC, Adult) or relevant AHP (HCPC). Desirable: OH qualification (Diploma/Degree/SCPHN (OH)) or demonstrable OH experience. Competency in immunisation and venepuncture (or willing to train). 4. Experience Team Leader Significant post‑registration OH experience across case management, surveillance, and Proven line management and clinical supervision experience within OH or related clinical service. Track record in SEQOHS, clinical governance, KPI management, and service improvement. Stakeholder engagement at senior level; confident influencing and presenting. Team Member Occupational Health experience (case management and/or surveillance). Competence delivering clinics (audiometry, spirometry, immunisation, vision). Experience producing concise, work-focused management reports. 5. Skills & Competencies High-standard clinical judgement; risk assessment and escalation. Excellent written communication (clear, work-focused advice; legally robust). Confident with OH IT systems (e.g., OPAS, Cority), MS 365 (Teams/SharePoint/Excel Knowledge of HSE guidance relevant to noise, respiratory risks, COSHH, vibration (HAVS), and safety‑critical roles. Understanding of equality, diversity & inclusion and reasonable adjustments. Time management, prioritisation, and resilience in fast-paced environments. For Team Leader: leadership, coaching, change management, data literacy, and financial awareness. Technical/Clinical Competencies (role‑appropriate): Audiometry • Spirometry • Vision screening • HAVS pathway awareness • Skin surveillance • Immunisation & anaphylaxis management • Venepuncture • RPE face‑fit testing • DSE/Ergonomics • Fitness for work (including safety-critical) • BBV/Sharps pathways • Sickness absence/RTW planning. 6. Key Performance Indicators (KPIs) Service Quality & Governance Referral-to-appointment and report turnaround times (e.g., 5/10 working days). Case closure within agreed timescales. Health surveillance compliance rates. SEQOHS audit compliance; incident/complaint rates and learning actions closed. Operational Efficiency Clinic utilisation, DNA/cancellation rates, and capacity adherence. Accurate data capture and record quality audit scores. Stakeholder Satisfaction Manager/employee satisfaction scores; qualitative feedback. Timeliness and clarity of management advice. People & Development (Team Leader) Mandatory training compliance; supervision coverage; PDP completion. Team engagement and retention. 7. Compliance, Safeguarding & Confidentiality Adhere to NMC/HCPC Codes, SEQOHS, HSE requirements, UK GDPR, Caldicott, Equality Act 2010, and local governance. Maintain confidentiality and professional boundaries at all times. Escalate safeguarding/welfare concerns via agreed pathways (e.g., occupational distress, substance misuse, domestic abuse indicators). Participate in mandatory training: BLS/anaphylaxis, information governance, safeguarding, infection prevention, vaccination updates, VDU/DSE, and RPE fit test competence as required. 8. Working Pattern & Conditions Core hours 37 hours per week with occasional early/late clinics to be discussed Office / Clinic based /onsite travel to sites/clinics as required; full UK driving licence desirable. Manual handling of equipment, vaccine cold chain management, and use of PPE. Participation in service on-call/escalation rotas (if applicable). 9. Pre‑Employment Checks Right to work in the UK, DBS (role-dependent), professional registration check, occupational health clearance (including immunisation status), references, and qualifications verification. 10. Reward & Development Salary: Team Leader £48000 -£57000 DOE; Team Member £38000 - £45000 DOE Professional development: funded CPD, study days, revalidation support, clinical supervision, and competency sign‑off pathways (HAVS, audiometry, spirometry, immunisation). Participation in projects (health and wellbeing strategy, mental health at work, MSD prevention, fatigue management, menopause support, etc.). Benefits package includes: 25 days annual leave plus Bank Holidays Company Pension scheme 10% matched Health Care and Death in Service benefit to 3x annual salary. 11. How to Apply Send your CV and a short covering letter with salary expectations to me at with the subject line as follows “Occupational Health Advisor – Team Leader” or “Occupational Health Advisor – Team Member

Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police’s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service – accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment

Registered Manager Location: Batley, WF17 (West Yorkshire) Pay: £34k per year plus 10% bonus structure on KPI Full time; 40hrs a week We have a fantastic opportunity for a Registered Manager to join Milewood on the journey of setting up a new service in Batley, which will be a residential home with 5 individual flats and a communal living space for people with low to medium complex needs. This isnt just a job; this is making a difference in peoples lives every day. At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones. As an established provider of forward-thinking living services for adults with disabilities in England, we have over 49 homes throughout the UK, many are traditional buildings and they are all located in suburban areas, close to community services. Our approach focuses on seeing care from the residents perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community. Role Responsibilities Reporting to the Regional Operations Manager, the Registered Manager will be responsible for the overall leadership, performance and quality of the service. Key responsibilities include: Providing strong, person-centred leadership to the staff team Ensuring high-quality care delivery in line with CQC standards Completing audits, supervision and appraisals Managing HR processes including recruitment, absence management and rota generation Ensuring compliance with MCA and DoLS Driving continuous improvement and best practice Maintaining excellent communication with residents, families, staff, and stakeholders Delivering positive outcomes against agreed KPIs About You The ideal candidate will: Hold, or be working towards, a Level 5 NVQ in Leadership and Management Be an experienced Registered Manager (preferred) Have substantial management experience within residential or nursing services Be a car driver Have confidence and experience in MCA/DoLS compliance Be highly organised, proactive and committed to person-centred care Plus a comprehensive benefits package: Competitive annual leave (increasing with service) Lifestyle savings on shopping, utilities and local retailers Pension scheme Employee Assistance Programme (24/7 access) 24/7 GP service and face-to-face counselling Discounted Health Cash Plan Mental health support via Able Futures Wellbeing tools and self-help resources Employee referral scheme Extensive induction & training programme (includes Care Certificate support) Funded qualifications & apprenticeships for clear career progression Financial wellbeing support through NEFirst Credit Union Paid DBS Casual dress, company events & more Why Milewood? At Milewood, our values guide every decision we make. We champion warmth, respect, accountability, trust, honesty, and enterprise. Were looking for someone who not only leads with confidence and clarity, but who believes in the potential of peopleand brings consistency, compassion, and calm when it matters most. If you're a leader committed to quality care and meaningful outcomes, wed love to hear from you. Our Values: Warmth and Friendship Excellent interaction between staff and service users Optimism and Future Work towards a future of improvement and enrichment Honesty Open and honest with each other and ourselves Enterprise Freedom to initiate new ideas from everybody at every level Accountability Take ownership and never make excuses Respect Based on mutual respect between individuals Trust Essential foundation of any relationship Job Types: Full-time, Permanent Benefits: Company events Company pension Free parking Referral programme TPBN1_UKTJ