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Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. We are currently recruiting relief crisis support workers for our Mental Health Crisis Service in Shipley, Bradford. As a Relief Crisis Support Worker you will be providing person centred recovery focused support to adults with mental health needs accessing our crisis service in Shipley, Bradford. You will work with service users to develop a recovery support plan based on their presenting needs, wishes and choices. You will provide direct support including therapeutic approaches, problem solving and practical support. The role also includes management of risk and close working with other organisations and carers. You will also assist people to move on from the service providing signposting support and working closely with other agencies including community assets. As a Relief Crisis Support Worker you will use a strengths based approach to supporting individuals with a range a needs from a variety of backgrounds. Key responsibilities would be: • Providing strengths based, person centred support to adults experiencing a mental health or social crisis., • Develop crisis recovery support plans and risk assessments with support from the Team Leader., • Providing direct support, therapeutic and problem solving approaches on an individual basis. Vacancy Reference Number: 85630 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK.

A place to create moments that matter Location: Bradford, Hybrid (Tuesday, Wednesday & Thursday)Salary: £29,657 per annum, pro rataContract: 6 month Fixed Term ContractHours: 35 hours per week, Monday – Friday between 8am and 5pmThousands of families rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. For a career that means more and makes a meaningful impact on society, this is the place to be. About the roleWe’re looking for a passionate person to join our Allocations and Lettings team in Bradford as a Lettings Coordinator. You’ll be at the heart of our mission – marketing Accent’s homes and guiding customers through the journey of moving in. Working within a specialist national lettings team, you’ll collaborate with Local Authority partners to ensure properties are advertised fairly, transparently and in line with legislation.You’ll support customers throughout the application process, keep them informed, assess eligibility and help them access support where needed. This is a fast-paced, rewarding role where no two days are the same. You’ll need resilience for the conversations that don’t lead to sign-ups, and great organisational skills to keep things moving because every empty property is an opportunity to change someone’s life.If you’re ready to combine customer care with problem-solving in a role that truly makes a difference, we’d love to hear from you.Salary: The salary for this post is £29,657 per annum, pro rata for applicants who fully meet the requirements. If you’re still developing some of the skills, you can start 5% or 10% below the spot rate, with support and progression to reach the full amount.About you • Experience in lettings or allocations, with strong knowledge of legislation, • Proven ability to build successful relationships with external partners, • Strong written and verbal communication skills, • Intermediate to advanced MS Office and business software skills, • Excellent organisation and ability to manage deadlines, • Strong record-keeping skills and GDPR awareness, • CIH Level 3 Certificate in Housing Practice or equivalent, or willingness to work towards itLettings Coordinator InterviewsWe want your candidate experience to reflect who we are – a place to grow, thrive and be you.Stage 1: A Place to Connect, • A call with the hiring manager to learn more about the role and your experience., • Planned date: 24th March via Teams.Stage 2: A Place to Show Your Strengths, • A role-related assessment and behavioural interview, plus a Customer Service Questionnaire completed in advance., • Planned date: 1st May at our Bradford office.Pre-employment checks, including DBS and social media screening, apply before an offer is confirmed.A place to build a futureHere, you’ll have the opportunity to learn new skills, work collaboratively and take your career in different directions. We support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata), your birthday off, the option to purchase additional leave, a cash health plan, gym discounts and a volunteer day.You’ll also have access to Defined Contribution and Defined Benefit pension schemes via salary sacrifice, plus life assurance at three times your salary.If you require reasonable adjustments during our recruitment process, please let us know.Please don’t delay in submitting your application. Roles may close early where urgent or where we receive high volumes of applications. Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs.You may have experience in the following: Lettings Officer, Allocations Officer, Housing Coordinator, Tenancy Coordinator, Housing Officer, Lettings Administrator, Property Lettings Coordinator, Housing Support Officer, Social Housing Officer, Customer Services Housing Officer, Estates Coordinator, Housing Assistant, Property Allocations Coordinator.REF-227 690

We are currently recruiting a Intensive Tenancy Wellbeing Coach to join us on a permanent basis - 22.5hrs per week. Responsible for managing a complex caseload of tenants with diverse care and support needs, aiming to help them sustain their tenancies and enhance their wellbeing. This involves carrying out thorough assessments for both current and prospective tenants, developing personalised, outcome-focused support plans in collaboration with them, and setting clear goals while monitoring progress. This role is 22.5 hours per week, ideally we would like someone to work Mon, Tues, Wed (fully days) but this can be discussed further at interview. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: • Intensively manage a caseload of tenants with multiple care and support needs, working to enable them to sustain their tenancies and improve their overall wellbeing., • Conduct comprehensive assessments for current and prospective tenants to identify their care and support needs, and develop outcome-focused tenancy intervention plans in partnership with tenants, setting specific goals and tracking progress., • Identify and link tenants with specialist services to address unmet needs, ensuring they engage with the necessary resources., • Monitor tenant engagement with support services and safeguard vulnerable tenants from risks such as abuse and neglect., • Work with local authorities, social care, and health systems to secure appropriate support, and advocate for policy and strategy improvements that enhance support provision within the district., • Provide comprehensive oversight of tenancy management throughout the duration of the support intervention, ensuring that tenants receive the guidance they need., • Periodically review intensively managed tenancies with tenants, specialist providers, and Neighbourhood Housing Officers to assess readiness for transition to general tenancy management., • A strong awareness of the barriers that vulnerable individuals with support needs face in securing housing and sustaining a tenancy, with the ability to navigate and address these challenges effectively., • Proven experience in tenancy and estate management, including knowledge of standards, best practices, and enforcement procedures., • Extensive experience managing customers with multiple and complex needs, including those exhibiting challenging behaviours, with a focus on positive outcomes., • Demonstrated ability to negotiate and influence service provision., • Excellent verbal and written communication skills, enabling you to engage effectively with individuals from diverse backgrounds and build strong relationships., • The capacity to prioritise your workload and manage active cases efficiently, even in the face of continuous crisis situations., • A full driving license and access to a suitable vehicle for work, allowing you to meet the mobility demands of the role., • Right to work in the UK - Visa Sponsorship is not available., • Starting salary of £33,646 per year (pro rata), • £1,000 per year essential car user allowance plus mileage as you will be expected to use your own vehicle for work purposes (pro rata), • Social Housing Pension Scheme with up-to 10% employer contribution, • 28 days annual leave that increases with service plus bank holidays, • Training, development, and qualification opportunities, • Corporate health scheme membership, • Agile and hybrid working, • Access to an Employee Assistance Programme, • Cycle to work scheme, • Local gym membership discounts. We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

Do you have the commitment and positive values to make a difference to the lives of people living in Bradford? As a Crisis Support Worker you will be providing person centred recovery focused support to adults with mental health needs accessing our crisis service in Shipley, Bradford. You will work with service users to develop a recovery support plan based on their presenting needs, wishes and choices. You will provide direct support including therapeutic approaches, problem solving and practical support. The role also includes management of risk and close working with other organisations and carers. You will also assist people to move on from the service providing signposting support and working closely with other agencies including community assets. As a Crisis Support Worker you will use a strengths based approach to supporting individuals with a range a needs from a variety of backgrounds. Key responsibilities would be: • Providing strengths based, person centred support to adults experiencing a mental health or social crisis., • Develop crisis recovery support plans and risk assessments with support from the Team Leader., • Providing direct support, therapeutic and problem solving approaches on an individual basis. Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK

Leasehold and Homeownership OfficerA place to create moments that matter Location: Bradford, Hybrid with travel around the region to meet customer needs.Salary: £39,066 per annum Permanent, 35 hours per week, Monday – Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Leasehold and Homeownership Officer, you’ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You’ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.This isn’t a desk-bound job. You’ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You’ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.You’ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It’s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues.You’ll need to: • Translate legal jargon into clear, customer-friendly language, • Think creatively to solve problems and improve service, • Prioritise effectively and manage competing demands, • Build strong relationships across teams and with customers, • This is a brilliant opportunity to make a real impact. You’ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It’s a role that keeps you on your toes and one where no two days are the same.SalaryThe spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.Plus an essential car user allowance starting at £1,250 per annum.About you, • Experience in leasehold management within a housing association or managing agent., • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development., • Ability to work independently as part of a small team and collaboratively across the wider organisation., • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach., • Excellent communication skills, capable of engaging with multiple stakeholders at various levels., • Proficiency in Microsoft Office (Word, Outlook, Excel)., • The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.A place to build a futureWe’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here’s what you can look forward to:, • Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more., • Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about., • Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further., • Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind., • Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance., • Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.We’re Committed to InclusionWe believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold).REF-228 105

Leasehold and Homeownership Officer\n \nA place to create moments that matter \n \nLocation: Bradford, Hybrid with travel around the region to meet customer needs.\nSalary: £39,066 per annum \nPermanent, 35 hours per week, Monday – Friday 9am-5pm. \n \nThousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. \n \nIt’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. \n \nFor a career that means more and makes a meaningful impact on society, this is the place to be. \n \nAbout the role \n \nAs a Leasehold and Homeownership Officer, you’ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You’ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.\n \nThis isn’t a desk-bound job. You’ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You’ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.\n \nYou’ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It’s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues.\n \nYou’ll need to:\n\nTranslate legal jargon into clear, customer-friendly language\nThink creatively to solve problems and improve service\nPrioritise effectively and manage competing demands\nBuild strong relationships across teams and with customers\nThis is a brilliant opportunity to make a real impact. You’ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It’s a role that keeps you on your toes and one where no two days are the same.\n \nSalary\n \nThe spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.\n \nPlus an essential car user allowance starting at £1,250 per annum.\n \nAbout you \n\nExperience in leasehold management within a housing association or managing agent.\nStrong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development.\nAbility to work independently as part of a small team and collaboratively across the wider organisation.\nStrong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach.\nExcellent communication skills, capable of engaging with multiple stakeholders at various levels.\nProficiency in Microsoft Office (Word, Outlook, Excel).\nThe successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.\nA place to build a future\n \nWe’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.\n \nAnd because we believe great work deserves great rewards, here’s what you can look forward to:\n\nGenerous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.\nHealth & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.\nFinancial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.\nFuture-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.\nFamily-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.\nCareer development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.\n \nWe’re Committed to Inclusion\n \nWe believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.\n \nOur recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.\n \nPlease don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.\n \nPlease note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.\n \nRecruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.\n \nYou may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold).\n \nREF-(Apply online only)

A place to create moments that matter \n \nLocation: Bradford, Hybrid (Tuesday, Wednesday & Thursday)\nSalary: £29,657 per annum, pro rata\nContract: 6 month Fixed Term Contract\nHours: 35 hours per week, Monday – Friday between 8am and 5pm\n \nThousands of families rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. For a career that means more and makes a meaningful impact on society, this is the place to be. \n \nAbout the role\n \nWe’re looking for a passionate person to join our Allocations and Lettings team in Bradford as a Lettings Coordinator. You’ll be at the heart of our mission – marketing Accent’s homes and guiding customers through the journey of moving in. Working within a specialist national lettings team, you’ll collaborate with Local Authority partners to ensure properties are advertised fairly, transparently and in line with legislation.\n \nYou’ll support customers throughout the application process, keep them informed, assess eligibility and help them access support where needed. This is a fast-paced, rewarding role where no two days are the same. You’ll need resilience for the conversations that don’t lead to sign‑ups, and great organisational skills to keep things moving because every empty property is an opportunity to change someone’s life.\n \nIf you’re ready to combine customer care with problem-solving in a role that truly makes a difference, we’d love to hear from you.\n \nSalary: The salary for this post is £29,657 per annum, pro rata for applicants who fully meet the requirements. If you’re still developing some of the skills, you can start 5% or 10% below the spot rate, with support and progression to reach the full amount.\n \nAbout you\n\nExperience in lettings or allocations, with strong knowledge of legislation\nProven ability to build successful relationships with external partners\nStrong written and verbal communication skills\nIntermediate to advanced MS Office and business software skills\nExcellent organisation and ability to manage deadlines\nStrong record‑keeping skills and GDPR awareness\nCIH Level 3 Certificate in Housing Practice or equivalent, or willingness to work towards it\n \nLettings Coordinator Interviews\n \nWe want your candidate experience to reflect who we are – a place to grow, thrive and be you.\n \nStage 1: A Place to Connect\n\nA call with the hiring manager to learn more about the role and your experience.\nPlanned date: 24th March via Teams.\n \nStage 2: A Place to Show Your Strengths\n\nA role‑related assessment and behavioural interview, plus a Customer Service Questionnaire completed in advance.\nPlanned date: 1st May at our Bradford office.\n \nPre‑employment checks, including DBS and social media screening, apply before an offer is confirmed.\n \nA place to build a future\n \nHere, you’ll have the opportunity to learn new skills, work collaboratively and take your career in different directions. We support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata), your birthday off, the option to purchase additional leave, a cash health plan, gym discounts and a volunteer day.\n \nYou’ll also have access to Defined Contribution and Defined Benefit pension schemes via salary sacrifice, plus life assurance at three times your salary.\n \nIf you require reasonable adjustments during our recruitment process, please let us know.\n \nPlease don’t delay in submitting your application. Roles may close early where urgent or where we receive high volumes of applications.\n \n Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence.\nRecruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs.\n \nYou may have experience in the following: Lettings Officer, Allocations Officer, Housing Coordinator, Tenancy Coordinator, Housing Officer, Lettings Administrator, Property Lettings Coordinator, Housing Support Officer, Social Housing Officer, Customer Services Housing Officer, Estates Coordinator, Housing Assistant, Property Allocations Coordinator.\n \nREF-(Apply online only)

Leasehold and Homeownership Officer Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. And as the housing crisis deepens, the work we do has never been more important.

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