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Blue Arrow is looking candidates for Emergency call handler role in Norwich. Requirement to handle traumatic, emotional and distressing situations  The ability to manage and support others during times of crisis - most commonly during an emergency call.

Support Worker – Make Every Shift Matter 🌟 Are you looking for a career where no two days are the same, your work truly changes lives, and you’re supported every step of the way? We’re seeking passionate, caring Support Workers to join our friendly agency team, working across a variety of clients and settings. 💙 Why Join Us? ✨ Variety – From supporting families in crisis to helping young people build confidence and independence, every shift is different. 🕒 Flexibility – Choose shifts that fit around your life: days, nights, and sleep-ins available. 🌈 Meaningful Work – Make a genuine difference in the lives of children, young people, and families. 🤝 Supportive Team – Join a fun, welcoming agency that values you and your wellbeing. 🧩 Your Role: ✔ Provide compassionate, person-centred care and support ✔ Encourage independence, confidence, and positive outcomes ✔ Work across diverse environments with children, young people, and families ✔ Be a calm, reliable presence when it matters most 🌟 What We’re Looking For: 🔹 Caring, resilient, and motivated individuals 🔹 Previous support work experience is an advantage—but not essential (full training provided!) 🔹 A positive attitude and adaptability to different people and situations 📍 Locations: Mult...

Electrician - Level 3 qualified only Are you the right applicant for this opportunity Find out by reading through the role overview below. Location: HMP Wayland- Thetford IP25 6RL Salary: £39,579.20 with £1000 in RRA per annumn and on call Contract: Full time/Permanent/ 39hpw We are seeking a dedicated fully qualified Electrician to join our team at HMP Wayland a Category C & adult/male prison. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Wayland runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As an Electrician, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, other Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for an Electrician with a combination of: • Certificate in BS7671:2018 (18th edition), • Level 3 qualification in Electrical Installation or Electrotechnical Services (City & Guilds/EAL), including relevant NVQs and competency assessments (AM2/AM2S). For example: 2367 or 2357., • Two years' experience working in a role as a fully qualified electrician, • Experience working on commercial or industrial electrical systems, • Good working knowledge of planned and preventive maintenance operations, • Good Health & Safety knowledge

Job overview Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers to work 12 hour shifts flexibly from Monday to Sunday. This will be a mixture of day and night shifts 7am-7pm and 7pm-7am. This role is initially on a temporary basis with a view to go permanent after about 6 months. They will accept full and part time applications, but you be free to cover any of the suggested shifts. training for 4 weeks 8am-4pm, you must have no annual leave in the first 4 weeks of training. Pay Rates: • £12.75 days, • £16.48 Nights and Saturdays, • £20.63 Sundays and Bank Holidays Our emergency call handlers are committed, enthusiastic individuals who care about people. They must have the ability to listen and respond, processing information quickly and accurately into the Computer Aided Dispatch system. Customer service skills are important and the ability to remain calm and supportive as some callers will be experiencing significant distress and trauma, including the loss of a loved one. Being able to remain focused on giving the right advice and support despite experiencing the emotions of others is a real skill and strong calm communication is required. All of the instructions and advice y...

The Norfolk and Waveney Mind Telephone Support Line provides advice, information and sign‑posting to individuals seeking recovery‑focused, emotional and crisis support. Norfolk and Waveney Mind - Application Form. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive

A mental health support organization is seeking a Telephone Support Line Operative in Norwich.This part-time role requires excellent communication and listening skills to provide supportive and non-judgmental assistance to clients.Responsibilities include answering calls, assessing needs, documentin

A healthcare provider in the UK is seeking a Senior Crisis Care Practitioner to join their Norfolk-based helpline team. In this role, you will triage calls, provide mental health assessments, and maintain documentation. The ideal candidate will have relevant nursing or therapeutic qualifications, ex

Job Description: Are you looking for the next step in your Health Care journey? First Option Healthcare is currently recruiting for a compassionate & proactive Support Workers to join the rapidly growing team! Here at FOH we have got a great opportunity to work one on one with patients in regulated and unregulated environments. We are looking for Support Workers with minimum of 6 months experience working with adults or adolescents with the following: * Eating Disorders * Learning Disabilities * Mental Health * CSE * Drug and Alcohol Abuse Benefits: * Weekly payments * Referral fee bonus * Up to 3 months rolling rota Duties and responsibilities: * Responding to psychological or emotional crisis in adults and adolescents, utilising de-escalation techniques and intervention strategies. * Providing in-person crisis support in various settings, including homes, schools, hospitals, or community centres, fostering placements and unregulated settings. * Establishing rapport and trust with clients and their families to assess risk, stabilise crisis situations, and ensure immediate safety and emotional support. * Collaborating with clinical leads and multidisciplinary teams to ensure intervention plans are appropriate, with timely documentation and escalation of any changes in client condition or behaviour. * Working with professionals such as schools, young offending and psychotherapy. Unfortunately, we do not offer sponsorship for overseas candidates. INDESS

Support People on Probation Navigator – Norwich Location: Norwich Salary: £24,000 Vacancy Type: Permanent Advertising End Date: 27 Mar 2026 About The Role At The Forward Trust, we believe that another life is possible. Every day we support people to move beyond addiction, offending, and social exclusion, helping them build healthier, more fulfilling lives. We’re looking for passionate, motivated individuals to join our team as a Supporting People on Probation Navigator in Norfolk, working full time, 35 hours per week. In this role, you’ll help people on probation rebuild their futures, using your experience, skills, and ability to connect and inspire change. You must be able to drive and travel across the Norfolk area, as travel between probation offices and HMP Norwich is essential. You might come from probation, prisons, policing, psychology, counselling, education, health, social care, or community work. Or you may bring valuable life experience and transferable skills. What matters most is your ability to build trust, motivate others, and believe in their potential to turn their lives around. The Role As a Supporting People on Probation Navigator, you’ll work with adult men on probation to explore their lifestyle, relationships, and emotional wellbeing. You’ll support them to leave behind patterns that lead to offending and build positive relationships that help them move forward. No two days are the same. You might be: * Facilitating a group music intervention * Supporting a community allotment project * Meeting someone before they are released from prison * Delivering 1-to-1 support for someone experiencing family breakdown * Helping a service user access healthcare for the first time * Finishing the day with a friendly game of football You’ll work closely with Probation Practitioners to agree action plans and deliver interventions that form part of a service user’s sentence conditions. Every contact counts, so maintaining strong relationships, professionalism, and accurate records is key. What We’re Looking For We’re looking for someone who brings: * A strong belief that people can change * A genuine passion for supporting others to rebuild their lives * The ability to build rapport and strong working relationships * Experience or transferable skills in needs or risk assessment, action planning and support delivery, delivering 1-to-1 or group interventions, and safeguarding and record keeping * Confidence working both independently and as part of a team * Creativity, flexibility, and motivation to deliver high-quality support Joining The Forward Trust means becoming part of a national charity delivering Commissioned Rehabilitative Services for HMPPS, supporting people across England and Wales to rebuild their lives. You’ll work in a passionate, supportive team, have access to training and development opportunities, and be part of an organisation where 30% of staff have lived experience of addiction or offending. Most importantly, you’ll make a real difference every day, helping people move forward and create positive, fulfilling futures. If you believe in second chances and want a role where your work truly matters, we’d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: * Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application

RECONNECT Trainee – Norfolk Location: Norfolk Salary: £22,932 per annum Vacancy Type: Permanent About The Role At Forward Trust, we empower people to break the cycle of crime and addiction and move forward to live fulfilling lives. We’re looking for a Reconnect Trainee to join our team in Norfolk, supporting people leaving custody to reconnect with vital health and wellbeing services in the community. This is an excellent opportunity for someone looking to start a career in health, wellbeing or criminal justice support. As part of the role, you’ll complete a 12–18 month Level 2 apprenticeship in a relevant qualification alongside your work with the RECONNECT team. Please note: This is a community-based role across Norfolk, supporting individuals before and after release from prison. A full driving licence and access to your own vehicle is essential in order to travel between locations and meet service users. About the RECONNECT Service RECONNECT supports adults with health needs who are due to leave prison or an immigration removal centre. The service works with individuals up to 12 weeks before release and up to 6 months afterwards, helping them maintain and access the health and wellbeing support they need when returning to the community. You’ll support individuals across: HMP Norwich HMP Wayland HMP Bure What You’ll Be Doing Working alongside experienced colleagues, you’ll help deliver a person-centred and holistic service that supports people to transition safely from custody to community services. Key responsibilities include: Processing referrals and providing updates to referrers Learning to carry out needs assessments and develop care plans Supporting service users with health and wellbeing needs for up to 6 months post-release Helping people access GPs, health services and local support networks Making referrals to services including Meet and Greet / Meet at the Gate support Ensuring service users are connected with appropriate community services prior to release Maintaining clear case notes, assessments, care plans and risk assessments Working collaboratively with colleagues to share best practice and manage risk Supporting the recruitment and training of prison peer supporters What We’re Looking For We’re seeking someone compassionate, motivated and keen to develop, with a genuine interest in supporting vulnerable individuals. You’ll ideally have: Experience supporting vulnerable adults (through work, volunteering or placements) A passion for helping people facing complex challenges A commitment to learning and personal development Ability to work effectively as part of a team Confidence maintaining professional boundaries Strong IT and administrative skills A full UK driving licence and access to your own vehicle (essential for this role) If you’re ready to make an impact and help people reconnect with support and opportunity, we’d love to hear from you. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application

As a Crisis CAMHS Practitioner, you will be responsible for delivering rapid assessments, short‑term therapeutic support, and risk management interventions. You will act as a core member of the crisis rota, responding to referrals that require immediate clinical oversight. Short Term Crisis Interv

Want to be part of a diverse, dynamic team working for a company that's passionate about driving the world's energy transition towards Low Carbon? Intelligence, Security and Crisis Management (ISC) delivers geo-political insight, emergency and crisis management support and security protection to all

A major UK airport seeks a dynamic individual to lead its media and digital strategy, ensuring consistent messaging while managing media relations during crisis situations.

A healthcare provider in Greater London seeks a Child and Adolescent Psychotherapist to deliver essential therapy services within a supportive multidisciplinary team.You will provide assessments and treatment for adolescents facing complex challenges.Ideal applicants will be qualified psychotherapis

As a Crisis and Resilience Advisor, you will support adults who are facing difficult or stressful situations. This may include making a crisis payment, giving clear advice, or helping people access other services such as financial support, housing help, health services or community organisations. Cr

A local authority in the United Kingdom is seeking a Team Leader for the Crisis and Resilience Fund to ensure adults in crisis receive timely, quality support.

A local authority is seeking a Crisis and Resilience Advisor to provide essential support to adults facing crises.

The position offers an opportunity to lead innovative mental health care practices, making a real difference for patients in crisis.

Crisis & Issues Management Team. Manager (Director) - Issues & Crisis - PR & Communications. London based, this agency works on high profile corporate, financial & crisis communications.

Candidates must have a proven background in crisis management and stakeholder management, along with security-related qualifications.

A prominent humanitarian organization in the UK is looking for a part-time Crisis Hub Officer to manage urgent requests and support during emergencies. The ideal candidate will excel in handling crisis situations, conveying empathy on calls, and coordinating response teams.

This role will involve leading transformation programs, designing crisis simulations, and translating threat intelligence into actionable resilience strategies. The ideal candidate must have a strong background in crisis management and stakeholder engagement.

Crisis Greater London, England, United Kingdom. Crisis Greater London, England, United Kingdom. Crisis is the national charity for people experiencing homelessness.

A leading healthcare provider in the United Kingdom seeks a highly creative and experienced psychologist.The role involves contributing to multidisciplinary service delivery across hospital and A&E settings.Responsibilities include psychological assessment and therapy for patients with severe mental

This role focuses on providing crisis intervention for children and young people, including assessments and training staff in A&E. A leading NHS Trust in Greater London is seeking a Band 7 Advance Mental Health Practitioner to join their crisis team.

A local government authority is seeking an Engagement Lead for their Crisis Development Fund initiative based in Leicestershire.

CAMHS Crisis Nurse and Crisis Hub. Callers under the age of 16 and for those callers 16‑18 requiring a more in‑depth discussion about their mental health will be transferred to the CAMHS Crisis Team. Are you looking for a rewarding career in Child and Adolescent Mental Health Service (CAMHS)? We

In this role, you will assist both the intelligence analysis and crisis management fields, with duties split evenly between the two. You will use the latest industry tools and practices to identify, analyse, and advise on a range of adverse security conditions that could impact the client, whilst br

A healthcare organization in the East Midlands is seeking a Senior Occupational Therapist to join their compassionate team.This role focuses on providing specialized assessments and treatment for older adults with mental health conditions within a community setting.Candidates should have relevant cl

Experience of Specialty claims (and claims across the wider Crisis Management portfolio is an advantage). Claims Adjuster - Crisis Management. This is a rewarding and interesting permanent role, where you will play a critical role in the Crisis Management Claims team by managing and resolving claims

Crisis and Resilience Business Support Assistant - Casual. As a Business Support Assistant, you will help the Crisis and Resilience service run smoothly.

The position focuses on enhancing crisis response and resilience capabilities, requiring experience in incident management and government operations. The ideal candidate will have significant leadership experience in high-pressure environments and familiarity with risk intelligence and crisis framew

As Team Leader for the Crisis and Resilience Fund, you will play a key role in ensuring that adults facing crisis receive timely, high quality support. Lead, manage and support a team of Crisis and Resilience Advisors and Business Support Administrators, ensuring an effective and professional teleph

A prominent healthcare provider in Greater London is seeking an enthusiastic Specialty Doctor for their Crisis Resolution and Home Treatment Team.

A local council in the UK is seeking a Casual Business Support Assistant to aid the Crisis and Resilience service.

To conduct biopsychosocial risk assessment and clinical formulation of the crisis to be able to make a care plan to reduce crisis. Post Holder to respond within the hour to crisis referrals from acute hospital teams, community CAMHS teams and other stakeholders who refer into the Service. Identify f

In this role, you will provide emotional and crisis support through friendly and professional interactions with clients.

A leading NHS organization is offering an exciting opportunity for a Consultant Psychiatrist to join their Crisis Resolution and Home Treatment Team in Brighton and Hove. The role focuses on providing intensive crisis management for adults with mental health challenges.

A leading NHS Trust in the United Kingdom seeks a CAMHS Crisis Team Lead Nurse/Practitioner to support children and young people facing mental health crises.

The CAMHS Crisis & Home Treatment Team (CHTT) offers urgent assessment, brief intervention and intensive home treatment to children and young people presenting with a mental health crisis. The team is 1/3 of South Derbyshires Urgent Care Pathway, alongside a Liaison/Crisis & Home Treatment Service

A local government authority in the East Midlands is looking for a Business Support Assistant.This role involves managing referrals, providing administrative support, and handling communications.Candidates should have an NVQ2 in Business Administration, excellent communication skills, and experience

Candidates should have a senior-level clinical background in crisis or acute care and the ability to thrive in a fast-paced environment.

A healthcare provider in Bicester is seeking an Emergency Call Taker to support callers during critical situations.This role requires excellent communication and attention to detail, with the ability to stay calm in emergencies.Full training is provided, and you will work from a central operations l

As Team Leader for the Crisis and Resilience Fund, you will play a key role in ensuring that adults facing crisis receive timely, high quality support. Lead, manage and support a team of Crisis and Resilience Advisors and Business Support Administrators, ensuring an effective and professional teleph

As a Business Support Assistant, you will help the Crisis and Resilience service run smoothly. Gemma Andrews, Crisis and Resilience Project Manager.

We are looking to recruit a dynamic, motivated consultant to work in the Inpatients/Crisis Team based at the Stonebow Unit, Herefordshire. You will cover approximately 10 patients on mixed general adult Mortimer Ward and 1x/week Crisis Team and be supported by 2 junior doctors, ANP and/or ST4 traine

A local government council in the UK seeks a dedicated Residential Childcare Worker to provide a supportive environment for young people in crisis.

A healthcare service provider in Bicester is looking for individuals to join their NHS 111 team.This role requires handling emergency calls with emotional resilience while offering support in stressful situations.Candidates must have GCSEs in English and demonstrate experience in customer service.Th