Account Executive
3 days ago
Exeter
Account Executive Exeter / Hybrid Circa £30,000–£35,000 DOE (Pro Rata) Part-time – 3–4 days per week The Role We’re looking for a commercially minded Account Executive to independently manage and grow relationships with a portfolio of B2B customers. This is a hands-on, autonomous role suited to someone confident owning their pipeline, converting enquiries, preparing quotes, and nurturing long-term customer relationships. You’ll act as the primary point of contact for trade customers, supporting everything from day-to-day enquiries to seasonal pre-orders and bulk purchases. Working within a small, fast-paced team, you’ll have real ownership and influence over how accounts are managed and grown. What You’ll Be Doing • Managing and developing key accounts to drive repeat business and long-term value, • Proactively engaging customers ahead of peak and seasonal periods, • Coordinating complex orders and ensuring clear communication across teams, • Following up on warm enquiries and outstanding proposals, • Managing pipeline activity and customer interactions via CRM, • Identifying opportunities to upsell and cross-sell based on customer needs, • Identifying and targeting new trade and B2B opportunities, • Conducting warm and cold outreach to introduce trade accounts and pricing options, • Building and maintaining a healthy, active pipeline of new business, • Supporting planning for high-demand periods throughout the year, • Gathering pre-orders, tracking availability, and contributing to forecasting, • Sharing customer insights and demand trends with the wider team, • Attending relevant trade shows and events, • Building relationships with partners, planners, and suppliers About You • 2–4 years’ experience in account management, sales support or customer success ideally within interiors, homeware or décor, • Confident communicator with strong relationship-building skills, • Highly organised and comfortable juggling multiple priorities, • Experienced in preparing quotes and managing CRM systems, • Comfortable having commercial conversations with B2B customers, • Strong problem-solver with a sense of ownership Personal Attributes • Self-reliant and comfortable working autonomously, • Commercially aware with a customer-first mindset, • Detail-oriented with strong follow-through, • Adaptable, positive, and thrives in a small-team environment, • Proactive, personable, and confident engaging with customers Why You’d Love This Role • Genuine autonomy and ownership of your accounts, • Part-time flexibility with hybrid working, • A varied role combining relationship management, sales, and planning, • Direct impact within a close-knit, collaborative team, • The chance to shape how trade relationships are built and grown