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Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the "super BA" acting as the essential link between business needs and the full power of the ServiceNow platform. You will work closely with our Platform Architect to lead the strategic evolution of our functional designs. This role is 100% remote for candidates based in the UK, Hungary, or Poland. What You'll Do (Responsibilities) In this role, you will: • Requirements Management: Manage the complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog., • Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize automation. You will collaborate with the Platform Architect to transform long-term strategy into actionable user stories., • Stakeholder Liaison & Leadership: Serve as the primary liaison between business and development teams, ensuring all parties agree on acceptance criteria. You will also act as a Scrum Master or core contributor, driving cross-functional collaboration and facilitating negotiations to resolve issues., • Platform Advocacy: Serve as the Subject Matter Expert (SME) for all active modules and identify in-platform enhancements to improve user experience and ensure adherence to documented processes. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • Experience: Proven experience on ServiceNow, Salesforce, or similar building management systems/CRM. Experience in the data center or REIT industry is preferred., • Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework., • Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts., • Analytical Skills: Exceptional critical thinking and structured problem-solving skills, with a proven ability to perform impact, gap, and cost/benefit analyses., • Communication: Excellent technical writing and verbal communication skills; able to articulate complex concepts to both technical and executive audiences., • Education/Certifications: A Bachelor’s degree in Engineering, IT/IS, or a related field (or professional certification). A ServiceNow System Administration Certification is highly desired. What We Offer (Benefits) • Location: 100% remote role from UK, Hungary or Poland, • Competitive Compensation: Salary and benefits aligned with your experience., • Work-Life Balance: Flexible work options and alternative work arrangements to support your personal needs., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization. Ready to Join Iron Mountain? If you are a strategic thinker ready to drive the future of service management and automation, we want to hear from you. Apply today to join a team that values innovation, collaboration, and professional excellence!

Customer experience sits at the heart of their strategy, and CRM is a key driver of growth. With strong recent performance and continued investment, the business offers a stable and supportive environment to progress your CRM career. As Senior CRM Coordinator, you will play a pivotal role in both st

An award-winning, fast-growing UK retailer is seeking a proactive and detail-oriented CRM Executive to join its expanding marketing team. About the RoleThis role will focus on managing CRM cha.

The CRM Campaign and Data Executive is the team’s data and logic specialist. Strong documentation skills, ensuring CRM logic is clear, consistent and scalable. Working closely with the CRM and Insights team, you’ll ensure that every campaign reaches the right customers with the right message.

A leading digital gaming company in the UK is seeking a Customer Relationship Management (CRM) Executive in London.

A leading premium interior design brand in Essex is seeking a Global Marketing Executive to join their international marketing team.

Plan and execute CRM initiatives across multiple brands (BYD, DENZA, Peugeot, Ford, Quicklane) to enhance customer engagement, satisfaction, and loyalty in alignment with Vantage Automotive and brand CI standards. Maintain the integrity and accuracy of the customer database in the CRM (Salesforce),

A sports organization in Greater London is seeking a Marketing Executive to support brand campaigns and eCRM activities. Candidates should have 2 to 3 years of experience in marketing or CRM, strong skills in email marketing, and familiarity with Salesforce tools.

Studio Nicholson is looking for an experienced, customer-focused CRM Executive to lead the next phase of our retention, engagement and clienteling strategy. As CRM Executive, you will shape a joined-up omnichannel experience that reflects our luxury positioning and design-led values. Sitting within

A charity organization in Greater London is seeking an Executive & Team Lead to enhance daily operations. Ideal candidates will have significant experience in executive support and office management, excellent organizational skills, and the ability to thrive in a dynamic environment.

As an Account Executive for our CRM product (our fastest‑growing product line) you will be responsible for scaling CRM sales by providing expert‑level industry, sales, and product knowledge to our customers - focusing on the value our CRM product delivers as part of our WorkOS platform. We're lo

As a CRM Executive, you will be responsible for managing and executing email marketing campaigns for Everlast US and The Webster US. This role will focus on delivering high-quality, timely, and effective CRM activity that drives engagement, loyalty, and revenue growth across both brands. Minimum of

At Bally’s Interactive we are looking for an energetic and passionate Sportsbook & Casino CRM Executive to join our CRM & Player Engagement team. Acting as a primary CRM stakeholder for non‑campaign projects, supporting improvements across CRM processes and systems. The successful candidate will

We’re seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Develop and implement CRM strategies to enhance

A leading boutique law firm, renowned for its high-quality private client work, is seeking a CRM Executive to join its growing Digital Marketing team. Reporting to the CRM & Digital Manager, you will act as a champion for the CRM system across the firm. Following a recent migration from InterAction

Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom. We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. Monitor and report on the effectiveness of CRM initiatives, using key perf

A leading creative agency in Greater London is seeking an Account Executive to support the account team in delivering data-driven CRM campaigns.

A recruitment agency is seeking a Data Executive to support Team GB’s ambitious data strategy. The role involves driving CRM data excellence, improving data governance, and designing dashboards using Tableau or Power BI. Candidates should possess strong experience in Salesforce or major CRMs, SQL

In this role, you’ll help us keep over 150,000 riders across 8 countries informed and supported, ensuring Deliveroo remains the best source of flexible work through technical excellence in our global CRM programme.

CRM team, supporting other executive and Manager in delivering seamless, personalized customer experiences that drive engagement and loyalty. This is a key role within the CRM team where the you'd be responsible for the day-to-day execution of operational tasks as planned and agreed together with th

The client is looking to appoint a CRM Marketing Executive to join their growing CRM and lifecycle team. Reporting into a Lifecycle Marketing Lead, the role will focus on the delivery of multi-channel CRM campaigns and the execution of automated lifecycle journeys. This is a hands-on position, ideal

As a CRM Executive, you’ll be responsible for optimising all stages of the customer lifecycle to ultimately retain customers for longer, and ensure they are playing in a safe and responsible manner. Customer Relationship Management (CRM) Executive. Execution & ownership of all casino & High Value

A dynamic gaming company in Greater London is seeking a CRM Executive to enhance customer engagement and loyalty. The role involves planning CRM campaigns, creating engaging marketing content, and managing multi-channel communications.

As an Account Executive for our CRM product (our fastest-growing product line) you will be responsible for scaling CRM sales by providing expert‑level industry, sales, and product knowledge to our customers - focusing on the value our CRM product delivers as part of our WorkOS platform. We're look

Extensive experience within CRM, including eCRM and core acquisition automation programmes. We’re really pleased to be supporting this client on their latest hire, CRM Specialist, reporting into their Head of CRM. Support the brands overall CRM strategy, tracking it’s performance and keeping CRM

Email Marketing, CRM, or Lifecycle Marketing. Strong experience using email/CRM platforms such as Braze, Iterable, or Customer. We’re looking for a hands‑on, data‑driven Email & CRM Marketer to help scale and optimise Cleo’s customer communication strategy.

A leading insurance and financial services company is seeking an App Marketing Executive in the UK, focusing on optimizing customer journeys within the MyAviva app. The ideal candidate will coordinate lifecycle marketing campaigns, possess strong CRM and digital marketing experience, and demonstrate

A global management consulting firm located in Greater London seeks an Executive Assistant to support consulting Partners.

We’re looking for a CRM Lifecycle Executive with some CRM or lifecycle marketing experience to help deliver always‑on communications for the AerClub and British Airways Club loyalty programmes. Take the Next Step in Your CRM Career — Build Your Expertise at the Heart of Global Travel Loyalty.

The CRM Technical Executive is responsible for owning the infrastructure, data pipelines & cleanliness, technical implementation and reporting dashboards of our CRM campaigns, specifically within Braze, ensuring that they are seamlessly integrated to drive highly personalised and segmented campaigns

This role involves supporting pharmaceutical clients on CRM systems, conducting research, and managing projects.

A leading CRM technology company in Greater London is seeking an Account Executive to drive new customer acquisition and revenue growth.

A leading AI CRM provider in the UK is seeking a New Logo Account Executive to sell their comprehensive platform to medium-sized businesses.

As CRM & Data Executive, you'll be responsible for ensuring the business maximises the value of its CRM. We're supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functions.

This is a unique opportunity to sit at the intersection of CRM and User Research within a customer-focused, industry‑leading team. Through strong collaboration with CRM, UX, and Product teams, you will help ensure research insights translate into clearer communication, more informed product decisi

A global software company is seeking experienced Account Executives to join their CRM AE team in Greater London.

You will have the opportunity to work on a variety of customer facing projects across Web, Mobile and CRM.

Are you a detail‑driven, analytical CRM professional who loves transforming data into commercial impact? We’re supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functi

A leading digital entertainment provider in the UK is seeking a Sportsbook & Casino CRM Executive to drive multi-channel CRM marketing campaigns.

A fast growing B2B organisation is looking for a CRM Marketing Executive to join its expanding marketing team. At least one year of CRM or email marketing experience. The business is entering an exciting new phase with new products, new markets and a big focus on CRM driven growth.

A well-known marketing firm in London seeks a CRM Campaign Manager to lead the planning, delivery, and optimisation of campaigns across various platforms. This role requires proven experience in CRM delivery, strong project management skills, and a data-driven mindset.

A dynamic marketing agency in the United Kingdom is seeking an Email & CRM Marketing Executive to manage email and SMS marketing campaigns. The role involves optimising customer lifecycle channels, building automated CRM flows, and working closely with eCommerce platforms. Candidates should have han

A recruitment agency is seeking a Salesforce CRM & Data Executive in Crewe to transform CRM data into strategic commercial impact. This hybrid role involves maintaining an effective CRM environment, ensuring data quality, managing email campaigns, and generating performance insights to enhance custo

A growing organization is seeking a detail-oriented CRM Executive based in Crewe, England. This full-time role involves maintaining an efficient CRM system, enhancing data quality, and supporting marketing initiatives.

Desired qualifications include a relevant degree and experience with CRM and BI tools. A life science consultancy is seeking a talented CRM Administrator for their Customer Engagement Excellence team.

A fast growing B2B organisation is looking for a CRM Marketing Executive to join its expanding marketing team. At least one year of CRM or email marketing experience. The business is entering an exciting new phase with new products, new markets and a big focus on CRM driven growth.

They are looking for a motivated individual to support pharmaceutical and biotech clients in driving innovation, primarily across CRM systems and Business Insights strategy and implementation. Create project plans to implement key elements of clients’ strategies into their CRM ecosystems.