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hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n The Head of Specialised Support is a high-impact senior leadership role responsible for the operational excellence, technical stability, and commercial growth of Wise’s most critical customer segments: Enterprise Banking Partners and High-Value Business Customers. \n This role leads a global, three-pronged organisation - comprising Account servicing, Enterprise Support, and Technical Integration Success - to deliver a seamless, world-class experience for some of Wise’s biggest clients. The successful candidate will transition the department from reactive troubleshooting to a proactive, data-driven engine, implementing professional Workforce Management (WFM) tools, industry-leading resolution times and sub-15-minute incident response protocols. Balancing "sales-through-service" commercial acumen with deep technical rigour, this leader ensures that our most complex global partnerships are supported by a scalable, resilient, and compliant operational framework. \n This is not a traditional support role; it is a hybrid of commercial strategy, technical engineering, and operational logistics. You will be responsible for providing our customers with the highest quality of dedicated support, whilst unlocking growth via product upsell and customised solutions. You will ensure that Wise’s support infrastructure is a competitive, value-adding advantage for our customers rather than a cost center for the business. You must be as comfortable discussing complex issues from a technical support perspective as you are discussing revenue retention with the Executive team. \n The Three Pillars of Specialised Support \n This leadership role oversees three distinct but interconnected global functions: \n\n • \n Account Specialisation: High-touch, "sales-through-service" experts focused on relationship health, retention, and revenue expansion for our most valuable individual and business users. \n • \n Enterprise Support: Dedicated operational experts ensuring consistent SLA adherence, regulatory compliance, and seamless onboarding for our large-scale Enterprise partners. \n • \n Integration Success (IS): The technical support engine of the department, focused on integration health, proactive monitoring and alerting for technical issues, and rapid incident resolution for complex API and platform connections. \n\n Key Responsibilities \n 1. Account Specialisation & Commercial Acumen \n\n • \n Value-Led Revenue Growth: Transform the specialist team into a commercial engine by coaching "insight-led" upsells and proactive expansion. \n • \n Service Architecture: Design multi-tiered engagement models (High-Touch to Tech-Touch) that optimize the cost-to-serve while triggering customer growth milestones. \n • \n Segment Ownership: Align best-practice sharing and capacity leverage across the global team to ensure Wise's highest-value customers are managed with consistency. \n • \n Commercial Mindset: Move the team beyond troubleshooting to high-stakes value communication, making the Wise product indispensable to the customer’s daily operations. \n\n 1. Enterprise Support Operations \n\n • \n Industry-leading Operational Excellence: Drive KPIs including First Contact Resolution (FCR), Quality, Speed of Reaction, and SLA adherence across globally distributed teams. \n • \n Regulatory Governance: Ensure appropriate structures are in place for any regulatory requirements dictated by the partner's market, ensuring adherence before "go-live." \n • \n 12-Month Strategic Planning: Develop a collaborative resource strategy aligned with Enterprise long-term goals and forecasts, pulling resources into line and managing expectations along the journey. \n • \n Financial Stewardship: Deeply understand the cost-to-serve and cost-to-scale. You will establish the cost basis necessary to support the broader Enterprise pricing strategy. \n • \n Resource allocation: Build the hiring and headcount plans for the team, aligned with sales and delivery targets, enabling the team to maintain SLAs in line with growth of the partner portfolio \n\n 1. Integration Success & Technical Excellence \n\n • \n Incident Management Mastery: Evolve incident management processes from manual environments (Slack) to unified tools (Zendesk) to consistently achieve a strict first response SLA. \n • \n Proactive Monitoring & Alerting: Set up and oversee dashboards that enable the team to proactively identify incidents (unplanned downtime, traffic drops, error rates) before they impact the partner. \n • \n Incident Handling & Runbooks: Define clear SOPs and partner incident runbooks for the team to follow when handling incidents; these should enable the team to assess the impact of incidents on partners, tag relevant internal teams to support find a solution, put together post-mortems and follow up on actions to be completed. \n • \n Tooling & Data Granularity: Unify fragmented workflows (Zendesk, Service Desk, Slack) and utilise data insights to manage future demand through deflection, documentation, and training. \n\n Leadership & Relationship Management \n\n • \n Global People Leadership: Coach and lead a globally based team of Team Leaders and Specialists across APAC, EMEA, and AMERS. \n • \n Stakeholder Alignment: Operate independently while knowing when to cut across Operations, Product, WFM, Engineering, and QA to influence and align with stakeholders. \n • \n Advanced Capacity Management: Collaborate with CS Operations to implement professional Workforce Management (WFM) methodologies, moving away from manual scheduling to ensure consistent delivery. \n • \n Resilience: Maintain the emotional and operational resilience to return to the ‘drawing board’ repeatedly in the pursuit of delivery excellence. \n • \n Influence: Negotiate and influence internal and external stakeholders, knowing how to build and manage relationships with senior leaders across Wise and Enterprise Partners. \n\n Qualifications \n Requirements \n\n • \n Proven Leadership: Experience leading leaders on a global scale within Customer Success, Technical Support, Account Management. \n • \n Three-Pronged Expertise: A rare blend of commercial mindset (sales-through-service), operational rigour (SLA/WFM), and technical aptitude (Incident management/APIs). \n • \n Data Fluency: Deeply comfortable with data; using CRM health signals and technical metrics to guide a team under pressure is second nature. \n • \n Communication: Outstanding skills to explain complex technical or commercial concepts to both customers and internal leadership. \n • \n Global Mobility: Prepared to travel for extended periods and adapt to global time zones to support a 24/7 operation. \n\n Additional Information \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Use data analytics to shift from reactive support to proactive growth. Use customer insights and root cause analytics for improvements.

We're looking for a compassionate and resilient Night.No personal care or experience required, just the right values.Annual leave increasing up to 30 days with length of service.A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply).All app

\n • \n \n, • On-target earnings up to £45,410\n, • Comprising a base salary of £35,000 - £38,710\n, • An uncapped monthly bonus scheme with average additional earnings of £6,700 per year.\n, • 5 days a week ( This centre is closed on Sundays )\n, • Earn extra with our refer a friend scheme T&Cs Apply\n \n If you are a qualified MOT Tester join us at Halfords, the UKs largest Automotive service, maintenance and repair business, wh... \n\n \n ZIPC1_UKTJ

• On-target earnings up to £40,910, • Comprising a base salary of £32,000 - £35,910, • An uncapped monthly bonus scheme with average additional earnings of £5,000 per year., • 5 days a week ( This centre is closed on Sundays ), • Earn extra with our refer a friend scheme T&Cs Apply Were the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits a... ZIPC1_UKTJ

English Lecturer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Full time / September 2026 start date Up to £6k one off payment government retention payment available (T&Cs apply) What we are looking for: • Relevant recent teaching experience of English GCSE and Functi... ZIPC1_UKTJ

• On-target earnings up to £45,000, • Comprising a base salary of £32,790 - £38,100, • An uncapped monthly bonus scheme with average additional earnings of £6,900 per year., • 5 days a week, • Earn extra with our refer a friend scheme T&Cs Apply Were the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Vehicl... ZIPC1_UKTJ

• On-target earnings up to £45,410, • Comprising a base salary of £35,000 - £38,710, • An uncapped monthly bonus scheme with average additional earnings of £6,700 per year., • 5 days a week, • Earn extra with our refer a friend scheme T&Cs Apply Here at Halfords, were looking for a skilled Vehicle Technician / MOT Tester to join our team. If youre an experienced mechanic with a passion for delivering excelle... ZIPC1_UKTJ

Operations Manager (Promotional Merchandise) \n Brixton - London \n £35,000 - £40,000 + Pension + Industry Training + Clear Progression \n Are you an Operations Manager or similar that wants to work with a credible and trusted promotional merchandise company who can help springboard your career with training from day 1? \n Do you have a passion for making operations run smoothly and have a drive for progression to increase your earnings along with bettering workplace efficiency? \n This company is a purpose driven, design led promotional merchandise business based in South London working with global brands, providing a family feel working environment. \n This role would suit a time spent Operations or Supply chain professional, ready to step into a broader and more senior position, either from a merchandise, retail, logistics or related field, ready to grow with a business which is already scaling. \n This role: \n\n • Oversees sourcing, production and fulfilment\n, • Managing and developing a team of 5\n, • Owns ISO compliance, audits and ESG reporting\n, • Supporting client tenders and new business\n, • Driving process and systems improvement across the business\n\n The person: \n\n • Operations or Supply chain background, ISO Systems, sustainable sourcing or branded/merchandise products experience\n, • Commutable to Brixton\n\n Reference:BBBH25927 \n Keywords: Promotional, Manager, Operations, Merchandise, Brixton, Progression, Manager, ISO, Audit, Client Handling, Process \n If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website. \n \n \n

Discretionary Trader£120,000 GBP+Sign on +EOY BonusOnsite WORKINGLocation: Central London, Greater London - United Kingdom Type: PermanentAbout role:As a Discretionary Trader, you'll work closely with senior traders, receiving hands-on training and mentorship. You'll assist in daily portfolio monitoring, maintenance, and hedging, collaborating with quantitative researchers to enhance trading strategies across a range of Asset classes.Responsibilities: Support senior traders in tracking and adjusting portfolio positions dailyCollaborate with researchers to identify and evaluate trading opportunitiesPrepare reports on profit and loss as well as risk exposureAssist in hedging strategies and execute trades that require careful handlingQualifications: Recent or soon-to-be graduate with relevant coursework or experienceBachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Engineering, CS, Economics, Finance)Strong programming skills, preferably PythonExcellent communication and teamwork abilitiesAbility to thrive in a fast-paced environmentReference: AMC/JST/JT/NW/001Postcode: EC2Y 9BH#josmTPBN1_UKTJ

We're looking for a compassionate and resilient Senior Support Worker to join our Mental Health Service located in Richmond. No personal care or experience required, just the right values.£30,905.00 per annum, working 40 hours per week. .Our benefits include:Annual leave increasing up to 30 days with length of serviceA generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesCycle to work schemeEmployee Assistance Programme for 24-7 confidential supportOnline wellbeing resourcesQuarterly Staff Awards to reward & recognise our amazing staff's commitment and contributionFree DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.As a Senior Support Worker, you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority.What you'll do:This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:Work proactively with the team to handle the service caseload and support an effective tea approach to meeting with each customer's identified needs.Motivate the team and champion a positive culture within the service.Contribute to a positive service environment, ensuring the service is supportive and a place of stability for customers. This includes working flexibly and being proactive.Where appropriate take on the lead role or Specific Point of Contact for key partner agencies.Co-produce the daily living element of support alongside customers and partners with a view that the assessment process builds on the existing model offering a range of activities to support peoples Recovery Capital.The above sets out the post's key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met.About you:Enjoys social interaction and the company of others, networks in local business community.Approachable and open behaviour.What you'll bring:Essential:Has relevant sector work experience.NVQ Level 3 in Health and Social Care or equivalentDesirableOther relevant professional memberships and/or specialist qualifications.Demonstrable experience of supporting vulnerable adults with Learning DisabilitiesAbout us:Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.TPBN1_UKTJ

Job Description \n hackajob is collaborating with GlobalData Plc to connect them with exceptional professionals for this role. \n You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. \n Senior Customer Success Executive \n Customer Experience - Mid-Market \n Location: London Hybrid \n Reporting to Global Head of Mid-Market Customer Success Team Customer Experience — Mid-Market Date April 2026 \n ROLE SUMMARY \n The Senior Customer Success Executive — Mid-Market owns a portfolio of mid-market pharma accounts and is expected to operate with a higher degree of autonomy, commercial sophistication, and team contribution than a Customer Success Executive. You will drive adoption, health, and retention outcomes across your accounts, build multi-threaded relationships that extend to Director level, and act as a genuine commercial partner to your AM — surfacing risk and opportunity with the depth and clarity that enables them to act. \n The Senior CSE sets the standard in the Mid-Market team. You are the reference point for how a good account should be managed, how a difficult customer conversation should be handled, and how the AM partnership should work. Beyond your own portfolio, you will contribute to developing the team — sharing playbooks, coaching junior Customer Success Executives, and helping build the operating model that makes the whole Mid-Market function more effective. You do not own commercial contracts, but you are commercially accountable: you understand what it takes to win a renewal and you engineer the conditions for it across every account you touch. \n WHAT YOU'LL DO \n Portfolio Ownership & Adoption Strategy \n\n • Own a portfolio of mid-market pharma accounts end-to-end — from onboarding through to pre-renewal handoff — with full accountability for health and adoption outcomes.\nDesign and execute account-specific adoption strategies that go beyond initial training to drive sustained, deepening platform use across teams and use cases.Identify adoption ceilings within accounts and develop targeted programmes to break through them — new use cases, new user cohorts, new workflows.Build and activate internal champions to scale your reach within accounts and reduce single-point-of-contact dependency.Deliver use-case based training that speaks directly to the customer's therapeutic priorities and business objectives — not a product catalogue.\n Commercial Awareness & Renewal Influence \n\n • Maintain a clear commercial lens across your portfolio — understand each account's ARR, renewal timeline, budget cycle, and strategic importance.\nBuild the renewal case from day one: document value delivered, track adoption milestones, and ensure the customer has a clear ROI narrative before the commercial window opens.Brief your AM on account health, risk signals, and expansion opportunities with the depth and specificity they need to act — not just status updates.Identify expansion signals proactively — new teams, new therapeutic areas, new decision-makers entering the account — and ensure your AM can convert them.Support at-risk renewal situations by designing and executing intervention plans alongside your AM.\n Stakeholder Relationships & Multi-Threading \n\n • Build and maintain deliberate, multi-threaded stakeholder maps across your portfolio — engaging champions, influencers, and senior stakeholders (Director level and above) across functions.\nEnsure no account in your portfolio is single-threaded — if your primary contact left tomorrow, you would have a relationship to stand on.Develop senior relationships that go beyond product engagement — understanding the customer's strategic direction, pipeline, and organisational priorities.Help customer champions build the internal case for GlobalData, so that renewal advocacy comes from within the account, not just from your own outreach.Co-lead on structured business reviews that position GlobalData as a strategic partner and create visible, senior-level value alignment.\n Customer Health & Risk Management \n\n • Maintain a proactive, multi-signal health view across your portfolio — going beyond platform usage to monitor organisational changes, engagement quality, champion risk, and commercial signals.\nIdentify and escalate at-risk accounts early, with enough commercial context for AM and leadership to make informed decisions.Develop and execute risk mitigation plans for struggling accounts — diagnosis first, intervention second.Model strong portfolio discipline: prioritise by commercial risk and value, maintain current records in Planhat and Salesforce, and ensure nothing falls through the cracks.\n Team Contribution & Development \n\n • Act as a senior reference point within the Mid-Market CSE team — sharing playbooks, contributing to team sessions, and being the person junior Customer Success Executives turn to for guidance.\nMentor and coach CSEs on account management, stakeholder engagement, commercial awareness, and difficult customer conversations.Contribute to the development and improvement of the Mid-Market CS operating model — proposing and testing new approaches, not just executing existing ones.Represent the Mid-Market CS team in cross-functional forums — with AM leadership, Product, and Content — as a credible, informed voice.\n WHAT WE'RE LOOKING FOR \n Essential \n\n • Demonstrable experience in a customer success role managing a portfolio of B2B accounts, ideally in a SaaS, data, or intelligence business.\nTrack record of driving adoption and retention outcomes across a mid-market or SMB account portfolio.Experience building multi-threaded stakeholder relationships including engagement at Director level.Strong commercial awareness — understands the link between CS activity and ARR outcomes, and acts accordingly.Experience designing and delivering use-case based training tailored to specific customer workflows and objectives.Evidence of contributing to team capability — mentoring, playbook development, or process improvement.\n Desirable \n\n • Experience in pharma, life sciences, or healthcare intelligence.\nFamiliarity with CS tools such as Planhat, Salesforce, or Gainsight.Experience running formal business reviews (QBRs, EBRs) with Director-level stakeholders. xohmjla Prior experience in a senior IC role within a CS team undergoing transformation or scale-up.\n #LI-HYBRID #LI-CG1

Job Description \n hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world's money. \n Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. \n For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n About the Role \n We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence, ensuring consistent SLA adherence across all regions while meeting regulatory requirements. \n Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision. \n Key Responsibilities \n Commercial Excellence \n\n • Transform service into a revenue engine through insight-led upsells\nUse data analytics to shift from reactive support to proactive growthBuild consultative partnerships that drive retention and expansionDesign multi-tiered engagement models optimising cost-to-serve\n Strategic Planning \n\n • Develop 12-month operational strategy aligned with long-term goals\nDeploy strategic plans and manage stakeholder expectationsEstablish global support delivery across all Wise regionsCreate scalable, affordable models supporting pricing strategy\n Operations \n\n • Enhance productivity, quality, and first contact resolution\nUse customer insights and root cause analytics for improvementsManage resource utilisation and workforce planningDrive continuous improvement and change managementLead cross-functional stakeholder conversations\n People Leadership \n\n • Provide effective coaching through regular 1-1s\nGrow and develop globally distributed teamsSet actionable goals enabling team growthEnsure operational continuity during your absence\n Collaboration \n\n • Partner with Scaling Service, WFM, Vendor Management, and Product teams\nWork cross-functionally with KYC, FinCrime, PayOps, and othersAlign resources with business objectives and service levels\n Capacity Management \n\n • Collaborate on staffing, recruiting, and retention strategy\nDevelop hiring and talent management best practicesEnsure compliance with local employment lawsMaintain required headcount through effective planning\n Qualifications \n Experience Required \n Leadership Scale: \n\n • Experience managing 6+ direct reports and leading teams of 50+ globally\nProven track record scaling teams (ideally from 50 to 70+)Leading leaders globally or across multiple regions\n Geographical & Operational: \n\n • Experience coordinating across multiple regions and time zones\nAbility to act as a single figurehead while accommodating regional nuances across Singapore, Austin, Tallinn, Budapest, and São Paulo\n Metric & Performance Management: \n\n • Expertise managing KPIs including contribution margin, reach rate, and cohort expansion\nData-driven decision-making with strong analytical capabilitiesTrack record of driving commercial outcomes through service excellence\n Industry Background: \n\n • Sales-through-service mentality with customer services or customer success background\nSolid understanding of KYC principles and compliance requirementsDeep industry knowledge and competitive awareness\n Mindset & Approach: \n\n • Customer-centric with commercial acumen\nStrategic problem-solver with exceptional communication skillsDynamic adaptability in fast-paced, shifting environmentsProcess-driven yet agile and flexible to changeDetail-focused with ability to see the bigger pictureProfessional approach and growth mindset are critical\n What to Expect \n\n • Travel: Regular travel, potentially for extended periods\nFlexibility: Adaptability to different time zones (APAC, EMEA, Americas)Data-Driven: Comfort with data analysis is essentialGlobal Coordination: Act as the central point of contact across 5 regional hubs\n Additional Information \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. xohmjla \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Description \n hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n In order to make an application, simply read through the following job description and make sure to attach relevant documents. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world's money. \n Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. \n For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n The Team: Grow Squad \n You will join the Grow Squad, the cross-functional team responsible for the "Holding" and "Wealth" pillars of our mission. Our goal is to empower Wise customers to live the life they want by making their money work as hard as it can. \n We are redefining what a "current account" or "savings account" means for an international life. Through our Assets product, we enable customers to move their money out of 0% interest holding accounts and into government-backed Interest assets or global Stocks, all while retaining instant access to spend and send their funds globally. We have successfully launched Assets in the UK, EEA, Singapore, Australia, and Brazil, managing billions in customer funds. Now, we need to scale this impact to millions more users. \n The Role \n We are looking for a Product Marketing Manager to be the strategic commercial voice of the Assets product. \n This is not a downstream "marketing communications" role. You will sit directly within the Product team, working side-by-side with Product Managers, Designers, Analysts, and Engineers. You will own the go-to-market strategy, product positioning, and lifecycle adoption for our investment products globally. \n Your challenge is to explain complex financial mechanics (Money Market Funds, Equity Indices, Yields) in a way that is simple, transparent, and radically fair. You will bridge the gap between "regulatory compliance" and "customer delight," ensuring that users understand how to grow their wealth with Wise safely. \n What You Will Be Doing \n 1. The Strategy & Positioning (The "Why"): \n Shape the narrative: You will define the global positioning for Wise Interest and Stocks. You will translate wealth-tech concepts (APY, Yield, Fund Performance, Risk) into clear, human value propositions that resonate with diverse customer segments — from freelancers in Brazil to expats in Singapore. \n Market and competitor intelligence: You will be the expert on the landscape — not just other fintechs, but also traditional banks. You will help the team map user needs and anxieties regarding "savings" and "investments" to inform the product roadmap, ensuring we are building solutions that solve real problems, not just features. \n 1. The Launch & Go-to-Market (The "How"): \n Global expansion: Lead the GTM strategy for launching Assets in new markets (e.g., expanding our footprint in APAC or the Americas) and deploying new asset classes. You will coordinate cross-functional teams (Legal, Compliance, PR, Paid Media, CRM) to execute flawless, compliant launches. \n On-going campaigns: Once we're live in a market, the job is far from over. You'll continuously think about how we can get more customers to try Assets, how to tweak the messaging to make it more locally compelling, and what the right channels to reach potential customers are. You'll root these decisions in data, and work closely with both the product and marketing teams to execute high-value campaigns. \n Sales and support enablement: Ensure our Customer Support (CS) and Sales teams understand the product inside-out. You will equip them with the pitch decks, FAQs, and "battle cards" needed to support customers and answer complex questions about risk and returns. \n Qualifications \n A bit about you \n Product Marketing Native: You have 4+ years of experience in Product Marketing, preferably within FinTech, WealthTech, or a high-growth B2C platform. You understand the difference between "selling" a product and "positioning" a product for market fit. \n Financial Literacy: You are comfortable with concepts like Assets Under Management (AUM), APY, Yield, Liquidity, and Capital at Risk. You can explain the difference between a Savings Account and a Money Market Fund to a layperson without jargon. \n Regulatory Comfort: You view compliance not as a blocker, but as a design constraint to master. You have experience working in regulated industries and crafting copy that is both compliant and compelling. \n Data-Driven Storyteller: You don't just write copy; you validate it. You are comfortable using data (SQL, Looker, Mixpanel familiarity is a plus) to measure the impact of your messaging and iterate based on conversion funnels. \n Global Mindset: You understand that "wealth" and "savings" mean different things in different cultures. You are experienced in localizing value propositions for varying markets and regulatory environments. \n What we're looking for (The interview focus) \n To help you prepare, here is what we will be assessing during the interview process: \n Demo of Your Metrics Framework: Be prepared to share a framework you've used to measure PMM impact. We want to see how you link "soft" marketing activities (e.g., positioning, messaging) to "hard" business results (e.g., Adoption Rate, CAC, LTV, AUM). Show us how you used data to drive a decision. \n The "Misaligned Insight" Story: Tell us about a time your understanding of the user was wrong. How did you validate it? How did you pivot the messaging or product? We value intellectual honesty and the ability to learn from failure. \n Product adoption funnel: Demonstrate your expertise in understanding and mapping a complex user funnel — from the trigger (financial anxiety/need) to the resolution (product adoption). Show us how you identified friction points and smoothed them out with content or product changes. \n Additional Information \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram. \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. xohmjla \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Description \n hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world's money. \n Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. \n For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n The Head of Specialised Support is a high-impact senior leadership role responsible for the operational excellence, technical stability, and commercial growth of Wise's most critical customer segments: Enterprise Banking Partners and High-Value Business Customers. \n This role leads a global, three-pronged organisation - comprising Account servicing, Enterprise Support, and Technical Integration Success - to deliver a seamless, world-class experience for some of Wise's biggest clients. The successful candidate will transition the department from reactive troubleshooting to a proactive, data-driven engine, implementing professional Workforce Management (WFM) tools, industry-leading resolution times and sub-15-minute incident response protocols. Balancing "sales-through-service" commercial acumen with deep technical rigour, this leader ensures that our most complex global partnerships are supported by a scalable, resilient, and compliant operational framework. \n This is not a traditional support role; it is a hybrid of commercial strategy, technical engineering, and operational logistics. You will be responsible for providing our customers with the highest quality of dedicated support, whilst unlocking growth via product upsell and customised solutions. You will ensure that Wise's support infrastructure is a competitive, value-adding advantage for our customers rather than a cost center for the business. You must be as comfortable discussing complex issues from a technical support perspective as you are discussing revenue retention with the Executive team. \n The Three Pillars of Specialised Support \n This leadership role oversees three distinct but interconnected global functions: \n\n • Account Specialisation: High-touch, "sales-through-service" experts focused on relationship health, retention, and revenue expansion for our most valuable individual and business users.\n Enterprise Support: Dedicated operational experts ensuring consistent SLA adherence, regulatory compliance, and seamless onboarding for our large-scale Enterprise partners. Integration Success (IS): The technical support engine of the department, focused on integration health, proactive monitoring and alerting for technical issues, and rapid incident resolution for complex API and platform connections.\n Key Responsibilities \n 1. Account Specialisation & Commercial Acumen \n\n • Value-Led Revenue Growth: Transform the specialist team into a commercial engine by coaching "insight-led" upsells and proactive expansion.\n Service Architecture: Design multi-tiered engagement models (High-Touch to Tech-Touch) that optimize the cost-to-serve while triggering customer growth milestones. Segment Ownership: Align best-practice sharing and capacity leverage across the global team to ensure Wise's highest-value customers are managed with consistency. Commercial Mindset: Move the team beyond troubleshooting to high-stakes value communication, making the Wise product indispensable to the customer's daily operations.\n 1. Enterprise Support Operations \n\n • Industry-leading Operational Excellence: Drive KPIs including First Contact Resolution (FCR), Quality, Speed of Reaction, and SLA adherence across globally distributed teams.\n Regulatory Governance: Ensure appropriate structures are in place for any regulatory requirements dictated by the partner's market, ensuring adherence before "go-live." 12-Month Strategic Planning: Develop a collaborative resource strategy aligned with Enterprise long-term goals and forecasts, pulling resources into line and managing expectations along the journey. Financial Stewardship: Deeply understand the cost-to-serve and cost-to-scale. You will establish the cost basis necessary to support the broader Enterprise pricing strategy. Resource allocation: Build the hiring and headcount plans for the team, aligned with sales and delivery targets, enabling the team to maintain SLAs in line with growth of the partner portfolio\n 1. Integration Success & Technical Excellence \n\n • Incident Management Mastery: Evolve incident management processes from manual environments (Slack) to unified tools (Zendesk) to consistently achieve a strict first response SLA.\n Proactive Monitoring & Alerting: Set up and oversee dashboards that enable the team to proactively identify incidents (unplanned downtime, traffic drops, error rates) before they impact the partner. Incident Handling & Runbooks: Define clear SOPs and partner incident runbooks for the team to follow when handling incidents; these should enable the team to assess the impact of incidents on partners, tag relevant internal teams to support find a solution, put together post-mortems and follow up on actions to be completed. Tooling & Data Granularity: Unify fragmented workflows (Zendesk, Service Desk, Slack) and utilise data insights to manage future demand through deflection, documentation, and training.\n Leadership & Relationship Management \n\n • Global People Leadership: Coach and lead a globally based team of Team Leaders and Specialists across APAC, EMEA, and AMERS.\n Stakeholder Alignment: Operate independently while knowing when to cut across Operations, Product, WFM, Engineering, and QA to influence and align with stakeholders. Advanced Capacity Management: Collaborate with CS Operations to implement professional Workforce Management (WFM) methodologies, moving away from manual scheduling to ensure consistent delivery. Resilience: Maintain the emotional and operational resilience to return to the 'drawing board' repeatedly in the pursuit of delivery excellence. Influence: Negotiate and influence internal and external stakeholders, knowing how to build and manage relationships with senior leaders across Wise and Enterprise Partners.\n Qualifications \n Requirements \n\n • Proven Leadership: Experience leading leaders on a global scale within Customer Success, Technical Support, Account Management.\n Three-Pronged Expertise: A rare blend of commercial mindset (sales-through-service), operational rigour (SLA/WFM), and technical aptitude (Incident management/APIs). Data Fluency: Deeply comfortable with data; using CRM health signals and technical metrics to guide a team under pressure is second nature. Communication: Outstanding skills to explain complex technical or commercial concepts to both customers and internal leadership. Global Mobility: Prepared to travel for extended periods and adapt to global time zones to support a 24/7 operation.\n Additional Information \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. xohmjla \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Description \n hackajob is collaborating with to connect them with exceptional professionals for this role. \n Make your application after reading the following skill and qualification requirements for this position. \n What we are building at Conveo \n Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands use our AI video interviewer to generate insights across marketing, product, and research teams. \n #1 What problem are we solving and why is this an important problem to solve \n The traditional research methods companies rely on are slow, expensive, and superficial. Running great research requires expertise that most companies do not have. That directly affects how well businesses understand their customers and how well they can serve them. \n #2 The team you will join \n You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team combines decades of market research knowledge, world-class engineering, and experience building companies. \n #3 How we operate \n\n • We truly care about our clients and the problem we solve. We humbly go the extra mile every time.\n We work hard and we have fun. To keep our quality bar incredibly high, we want to execute with the smallest possible team.\n About the Role \n Conveo is growing from 20 to 170 people in 12 months. That is 10-15 new hires every month. At the same time, the product ships major updates every 1-2 weeks, and the company's positioning is evolving from "research platform" to "compounding customer intelligence layer." \n That combination is dangerous if nobody owns it. \n If we do this badly, new hires take 3 months to become useful, tenured team members lose track of what the product actually does, and sales shows up to Fortune 500 meetings with last quarter's story. If we do this well, every new hire is impactful inside 30 days, the whole company understands the product and the positioning in real time, and Conveo keeps the quality bar of a 20-person team at 170 people. \n That is your job. \n As our Learning & Development Lead, you will own how Conveo learns, at the speed Conveo ships. You will design, run, and constantly rebuild the two learning systems that matter most right now: \n\n • Onboarding: how every new Conveo hire goes from "first day" to "fully productive" fast, consistently, and with a quality bar\n Continuous enablement: how every existing team member stays current as product, positioning, and company evolve\n You are not building a traditional L&D function. You are building a modern, AI-powered, just-in-time learning system for a company that is literally changing under its own feet. \n This role sits at the intersection of: \n\n • Hypergrowth onboarding: the gateway every new hire passes through\n Product and positioning enablement: the loop that keeps the whole org current Operational excellence: systems and measurement, not "nice to have" workshops Culture scaling: keeping Conveo's ambition, taste, and quality bar intact at 5x the team size\n This role is only for someone who sees L&D as the operating system of a fast-scaling company, not a cost center. \n Your Mission \n Build the world-class Conveo onboarding \n You own how every new Conveo hire starts: \n\n • A consistent, scalable pre-start + first-30-days + first-90-days program, customized per function (Engineering, Product, GTM, CS, Ops)\n A clear definition of "fully productive" for each role, and the path to get there Onboarding content that is AI-powered, self-serve, and constantly fresh A buddy, mentor, and manager playbook so the experience doesn't depend on who your manager happens to be A feedback loop that catches failing onboarding in week 1, not week 12\n Your bar: every new hire is making real contributions inside 30 days, and says their onboarding was the best they've ever had. \n Keep the whole company current on product and positioning \n The product ships major changes every 1-2 weeks. Positioning evolves every quarter. You build the enablement engine that keeps 150 people current without burning everyone out: \n\n • A weekly or bi-weekly "what changed" loop across product, positioning, GTM, and customer\n A knowledge system (docs, AI assistants, short-form video, recorded walkthroughs) that is easier to use than Slack Role-specific enablement so sales, Ops, CS, marketing, product, and engineering each hear what matters for them Release readiness: no major change ships without a clear enablement plan\n Your bar: a 6-month tenured employee and a 6-day tenured employee tell the same story about what Conveo does today. \n Design the long-term Conveo learning culture \n This is not just onboarding and updates. You build how Conveo learns: \n\n • A manager development track, because we're creating 10+ new managers in 12 months\n A career pathing framework that makes internal mobility a real option Craft development: technical, creative, and operational learning that keeps senior people sharp Partnerships with external programs, coaches, and communities where they add real value\n Your bar: people join Conveo partly because they know they'll grow faster here than anywhere else. \n Operate like an owner \n You measure yourself on: \n\n • Time to productivity for new hires (week by week, by function)\n Enablement coverage on product and positioning changes Manager effectiveness scores Internal mobility and promotion rates Employee NPS on "I am growing here"\n You don't run workshops for their own sake. You run a system that moves metrics. \n What we're looking for \n Non-negotiables \n\n • 5+ years in L&D, enablement, people development, or learning design roles (ideally at a fast-growing tech company between 30 and 500 people at some point)\n Proven track record designing onboarding programs that scaled with headcount growth Experience running continuous enablement in a fast-changing product or GTM environment Fluent in modern learning tools: LMS, Notion, video, AI assistants, async-first learning AI-native: you already use AI to produce learning content, not as a gimmick, as a core workflow Strong systems thinker: you design loops and feedback mechanisms, not just one-off programs Excellent written and verbal communication in English Comfortable holding senior stakeholders to standards (managers who skip their piece, leaders who don't prioritize)\n Mindset \n\n • High agency, low ego\n Operator mindset: you run a function, you don't curate a conference schedule Measurement over vibes: you care about whether it actually worked Comfortable with change: you know the program you build this month will be half-rebuilt in six months Deep respect for people's time: you don't run a session if a doc or a video does the job Care about the person and the business at the same time\n Bonus (not required) \n\n • Experience at a B2B SaaS or AI company in a hypergrowth phase\n Background that includes any of: product marketing, sales enablement, internal comms, instructional design Experience building manager development programs from scratch Familiarity with tools like Workramp, Gong, Notion AI, Loom, or similar A track record of internal mobility programs that actually moved people around\n What success looks like \n\n • New hires are shipping meaningful work in their first 30 days, consistently, across every function\n Every major product or positioning change is understood across the company within a week of shipping Managers feel supported, not abandoned, as they grow their teams and their own roles Tenured team members say Conveo is the fastest they've ever grown professionally L&D is a named reason people join Conveo and a named reason people stay The company at 150 people still feels like a 30-person team on quality, pace, and care\n Why join us? \n At Conveo, you'll join a team that genuinely enjoys working, and spending time, together. xohmjla We care about building real relationships, not just great products. That's why we run quarterly team offsites where we disconnect, reset, and have fun. \n Plus: \n\n • A rare chance to build a world-class L&D function from scratch at a company that will 5x its headcount while 10x'ing its revenue\n Direct partnership with the founders, Chief Growth, and the Head of People Real authority and budget to build the systems you know are right, not inherited programs you have to defend Full toolset of AI, learning, and content tools, with room to add more Work tied to a category-defining AI product and the biggest brands on the planet (Unilever, Google, P&G, Orange, Colgate, Haleon) Competitive compensation with meaningful equity upside Hybrid working model with offices in London, Antwerp, and New York A culture built on taste, speed, ownership, and ambition

Job Description \n hackajob is collaborating with Virgin Media to connect them with exceptional professionals for this role. \n Do you have the skills to fill this role Read the complete details below, and make your application today. \n Role Description: Commercial Strategy Manager \n Page 1 of 3 Template role description 1 st Sep 2021 \n Role title: Commercial Strategy Manager \n Reports to (manager's job title): Head of Commercial Strategy \n Directorate / Division: Commercial Strategy / CS&I \n Department: \n Location: London Paddington \n Level / Grade: L5 \n Role purpose \n Virgin Media O2 brings together the UK's fastest broadband and most loved mobile brand. As we \n continue our transformation into a digital-first, customer-obsessed business, the Commercial \n Strategy Manager helps shape the company's direction by supporting the development of strategic \n commercial initiatives. \n As Commercial Strategy Manager, you will contribute to identifying, assessing and supporting the \n delivery of strategic initiatives across our fixed and mobile connectivity businesses and adjacent \n opportunities. You'll use customer, market, commercial and financial insights to inform \n recommendations, support business cases, and help align cross-functional teams behind shared \n plans. \n Working closely with the Head of Commercial Strategy, you will take ownership of defined \n workstreams and smaller projects, structure analysis, build recommendations, and prepare \n materials for leadership. You will collaborate with colleagues across the organisation and, where \n appropriate, may receive support from more junior team members. \n This role is ideal for candidates with a strong analytical grounding, excellent communication skills, \n and a desire to grow their strategic and commercial capability. \n Key responsibilities & accountabilities \n Work within a fast-paced and collaborative environment, supporting the development of \n high-quality strategic insights and recommendations. \n Partner effectively with cross-functional teams across commercial, technical and operational \n areas, as well as external advisers where needed. \n Support commercial assessment of product, price, channel, media and brand initiatives. \n Build models and analyse data to inform decision-making. \n Assess industry and economic trends to help anticipate future opportunities and risks. \n Conduct competitive analysis to identify areas for growth or optimisation. \n Translate your analysis into crisp slides to deliver recommendations and perspectives to key \n executives. Build narratives to support and communicate your findings \n Create clear, concise and visually compelling slide materials to communicate insights and \n recommendations to senior stakeholders. \n Ensure effective coordination across teams to support the successful delivery of cross- \n functional initiatives. \n Manage specific project workstreams or smaller projects with guidance from the Head of \n Commercial Strategy. \n Essential skills, knowledge, or experience \n (Inc. professional or technical qualifications) \n Role Description: Commercial Strategy Manager \n Page 2 of 3 Template role description 1 st Sep 2021 \n Strong analytical mindset, with hands-on experience building financial or business models \n and advanced Excel skills \n Excellent written and verbal communication skills, capable of building a clear narrative and \n tailoring messages for different audiences. \n Structured thinker with strong business acumen, able to bring clarity to ambiguous \n problems and link analysis to business impact. \n Problem-solving ability, with experience interpreting quantitative and qualitative data to \n drive insights. \n Sound project management skills, with the ability to plan work, manage timelines and \n engage relevant stakeholders. \n Self-starter who can work independently, manage multiple priorities, and operate \n effectively in a fast-moving environment. xohmjla \n Bachelor's degree in Economics, Business, Engineering, Finance, Mathematics, Statistics, or \n similar discipline.

Job Description \n hackajob is collaborating with GlobalData Plc to connect them with exceptional professionals for this role. \n In order to make an application, simply read through the following job description and make sure to attach relevant documents. \n Associate Principal, Customer Success – Major Accounts \n Who we are... \n GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. \n By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what's coming, move faster, and lead with confidence. \n Our solutions are used by over 5,000 organizations across the world's largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. \n Why join GlobalData? \n GlobalData Healthcare is GlobalData's largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world's most successful organizations. \n Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. \n The role... \n The Associate Principal, Customer Success — Majors leads GlobalData Healthcare's most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod — setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. \n This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare's ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client's decision-making — not a discretionary subscription. \n What you'll be doing... \n Strategic Account Leadership \n\n • Own the most strategic Majors relationships — act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts.\nBuild and execute strategic account plans — develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. \n Retention & Commercial Growth \n\n • Protect and grow ARR — own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell.\nDe-risk renewals early — identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. \n Customer Lifecycle & Value Realisation \n\n • Drive the full lifecycle — Sign → Onboard → Embed → Renew — ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter.\nEmbed measurable value — connect GlobalData's intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. \n Pod Leadership & Cross-Functional Influence \n\n • Lead the Majors CS pod — coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership.\nPartner cross-functionally — work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. \n Insight, Reporting & Voice of Customer \n\n • Maintain a single source of truth — keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals.\nSurface intelligence — analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. \n What we're looking for... \n Essential \n\n • Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment.\nA demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen — confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. \n Desirable \n\n • Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong).\nExposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. \n In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit \n GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. xohmjla GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. \n #LI-HYBRID #LI-CG1

Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms. \n \n The Company \n\n • AI startup transforming the £33bn property industry\n, • Building AI agents that automate 80-90% of operational workloads\n, • Early-stage business with equity, huge growth and unicorn ambitions\n\n \n The Role \n\n • Own onboarding, adoption, retention and expansion for enterprise customers\n, • Help build AI-powered CS automations, workflows and scalable processes\n, • Partner with Product & Engineering to shape the future of the platform\n\n \n The Need \n\n • Customer Success, Account Management or Solutions Engineering within B2B Saas\n, • Comfortable with APIs, integrations, data and technical troubleshooting\n, • Passion for AI, automation and building modern Customer Success functions\n

CEO, Fiduciary Services \n \n A leading international professional services firm is seeking an exceptional CEO, Fiduciary Services to lead and transform its global fiduciary business. This is a rare opportunity to shape the strategic direction, commercial growth, operational excellence and overall performance of a multi‑jurisdiction fiduciary platform. \n \n The successful candidate will serve as the global executive leader for corporate services, trust services, regulatory services and management services, driving innovation, strengthening client service delivery, and positioning the business competitively within the international fiduciary services market. \n \n The role may be based in Bermuda or the Cayman Islands. \n \n The Role \n As CEO, Fiduciary Services, you will: \n\n • Develop and execute the global strategy for a multi‑jurisdiction fiduciary business.\n, • Drive commercial growth through market expansion, service diversification and enhanced client offerings.\n, • Lead operational performance across multiple international locations.\n, • Deliver transformation initiatives focused on technology, automation and scalable service delivery.\n, • Strengthen governance, compliance and operational risk management in partnership with global compliance teams.\n, • Monitor regulatory developments across international financial centres and ensure proactive response\n, • Lead senior teams across Corporate Services, Trust Services, Regulatory Services and Accounting/Management Services\n, • Build a high‑performing, collaborative and client‑centric culture\n, • Oversee financial management, including budgeting, forecasting and profitability analysis\n, • Present regularly to the Board on performance, strategy, risk and market opportunities\n\n \n About You \n You will bring: \n\n • Extensive senior leadership experience (typically 12+ years) in fiduciary services, corporate services, trust administration, governance or offshore financial services\n, • Proven success leading multi‑jurisdictional operations in regulated international environments\n, • Strong operational and commercial acumen, with a track record of driving revenue growth\n, • Experience delivering technology‑enabled transformation, automation and operational efficiency\n, • Deep understanding of fiduciary structures, trust administration and regulatory frameworks\n, • Credibility working with Boards, senior stakeholders, regulators and cross‑functional teams\n, • Ability to lead geographically dispersed teams and develop high‑performing talent\n, • Exceptional communication, influence and leadership maturity\n, • Professional qualifications such as ICSA/CGI, CPA, ACCA, STEP or similar are highly advantageous\n\n \n This is not a legal practitioner or law‑firm partner role. We are seeking a commercial, operational fiduciary leader with the ability to navigate a partnership‑driven environment. \n \n Additional Requirements \n\n • Regular international travel\n, • Ability to work across multiple cultures and time zones\n, • Commitment to fostering an inclusive, collaborative and high‑performance global culture\n\n \n A more complete specification with employer profile is available upon request. All applications will be treated in the strictest of confidence.

* 6-12 Month Fixed Term Contract * \n \n Our client is an established Oil trading company, with physical assets across Europe. They actively source, refine, market and trade Crude Oil and Oil products, chemicals, and associated financial derivatives. \n \n Due to continued growth, we are looking to introduce an additional Operator to the Operations team in either London or Geneva. \n \n We are seeking a candidate with a proven track record of delivery as a senior products and shipping operator, with experience in Oil Products, ideally with refinery experience, to join a small team responsible for trading the production from EU based assets. \n \n The successful candidate will ensure that all operations are safely, timely, efficiently and cost effectively managed to guarantee the prompt and cost-effective delivery of feedstocks into the assets and delivery of products to counterparties. As well as close liaison with traders and chartering, this role will require strong contact in other areas of the company (including risk, credit, and finance). \n \n RESPONSIBILITIES & ACCOUNTABILITIES: \n \n Operations: \n\n • Co-ordinating operations from start to finish of trades, working closely with traders, refinery scheduling and production planning teams.\n, • Nomination of vessels for clearance to load/discharge ports and buyers/sellers in accordance with contract terms, issuance of voyage orders.\n, • Appointing independent cargo inspection companies to ensure quality and quantity control.\n, • Validating all prices and ensuring correct P&L in the trading system.\n, • Maintaining accurate records of each cargo including prompt and accurate filing.\n, • Checking all calculations relating to the trade (freight, demurrage, product, inspectors, cargo superintendents, gains/losses, insurance and additives).\n, • Adhering to company policies and procedures and, ensuring compliance with all operational processes\n, • Maintain excellent HSE standards.\n\n Commercial: \n\n • Identifying and implementing methods to improve the profitability of all transactions, constantly looking for opportunities to minimise cost/maximise service for given cost.\n, • Liaising closely with agents, inspectors, customers, suppliers and other involved third parties on all trades to protect the firm’s position throughout and ensure smooth, timely and cost-effective operation.\n, • Submitting claims where necessary (i.e. demurrage, quality, quantity, and insurance claims) to minimize exposure and maximize recovery.\n\n Finance: \n\n • Working closely with the finance group, on issuance and acceptance of letters of credit.\n, • Checking correct freight invoice/payment documents received from ship owners and passing for approval to pay\n, • Validating all prices and ensuring correct P&L in the system.\n, • Checking correct invoice/payment documents received and pass for approval to pay\n\n \n KEY SKILLS & COMPETENCIES: \n \n\n • Ideally some chartering experience and knowledge of ship vetting, preferably gained in NWE\n, • An understanding of ship economics and voyage calculation\n, • Has a comprehensive understanding of demurrage to minimise the company’s financial exposure both as seller and buyer\n, • Extensive knowledge of Incoterms, charter parties and GT&Cs.\n, • A strong track record of establishing and maintaining good and professional working relationships with internal and external counterparties\n, • Flexible, reliable and conscientious, able to work under pressure and stress, well organised and able to balance multiple priorities while working to tight deadlines\n, • Able to work independently in handling varied and complex operational issues\n, • Has commercial awareness/instincts to ensure best economic results of operational alternatives\n, • Numerate and computer literate\n, • Open and trustworthy with strong communication and networking ability. Team player essential.\n

Immediate opportunity for an experienced Financial Services Lawyer with a background in regulatory and investments to join a high-growth fintech on an initial contract basis starting ASAP. \n 3-6 months with potential to extend/go permanent. Day rate, inside IR35, hybrid working (2/3 split). \n \n Reporting to the Head of Legal you will take a lead role as a dedicated support for the roll out of new wealth management products and services, advising on complex regulatory matters and liaising extensively with regulators. This will include: \n\n • owning the legal workstream for the investments proposition\n, • responding to queries from the FCA on the VoP\n, • negotiating agreements with strategic partners and suppliers such as fund managers, tech vendors and other intermediaries\n, • drafting client facing documentation, investment T&Cs, disclosures\n, • ensuring compliance and regulatory requirements are met\n, • advising the business on product governance and other regulatory matters\n, • preparing reports for the Board and ExCo\n\n \n You will be an experienced FS Regulatory lawyer ideally with experienced gained in-house within a similar fast-paced fintech environment. Depth of technical knowledge regarding the retail-investments rulebook (COBS, PROD, CASS oversight, the ISA/SIPP/GIA wrappers) and be productive from day one is key. \n \n For more information: \n Amanda Chard \n Head of Interim Legal Search \n Marsden \n amanda.chard@marsdengroup.com

Multi-award winning well established AJ100 practice with standout studio culture is looking for technically minded package/project architects with revit to deliver career defining heritage projects. \n \n Position: \n Reporting to middle management, this is a hands-on role leading a small team of juniors on packages and/or parts of significant listed refurbishments for high profile clients in the City of London. Depending on skillset and experience, you will be liaising with client, external consultants and contractors, producing and coordinating technical information and packages in Revit. Ensuring your team is working efficiently, on programme and upholding design intent, for either a hotel or workplace project at RIBA stage 4, both in listed conservation areas. \n \n Candidate: \n\n • Qualified RIBA architect with 0-6 years post qualification experience\n, • Stand-out academic and career record\n, • Experience working on high profile UK projects, an emphasis on workplace and listed retrofit are highly advantageous\n, • Experience coordinating with external consultants and contractors and sub contractors\n, • Strong design sensibilities coupled with significant post planning and technical delivery experience and be able to lead a small team with the support of an associate\n, • Demonstrate a thoughtful, creative, and pragmatic approach, confidently overcoming project challenges to deliver practical solutions\n, • Revit essential\n\n \n Studio: \n Established for over 4 decades, this is an AJ100 firm who have been organically growing the last year, now over 100 strong their portfolio spans housing, hospitality, workplace retrofit and education. Their ethos combines considered design excellence, a commercial edge and practical delivery to realise contextual, people-centred spaces and places that stand the test of time. Benefit from a 37.5 hour week, hybrid working and work abroad policy, clear opportunities for career progression, enhanced paternity and an annual bonus scheme that consistently exceeds market average. \n \n Apply via Linkedin or email architecture@foliocareers.com with the subject line: FC2626. \n Due to the high volume of applications, we will only be able to respond to those shortlisted for the position. Applicants must have valid Right to Work (RTW) in the UK, as those without will not be eligible. This firm are welcoming applications across varying levels so salary is commiserate with experience. \n \n Refer a Friend: \n We are always interested to connect with industry #talent. If you know someone open to new opportunities, connect us. If we place them, you'll receive up to £500 as thank you. T&Cs apply. \n \n FOLIO is a leading agency specialising in design recruitment. We partner with top practices, boutique studios, and global design groups to connect talent with opportunity. Explore current vacancies and learn how we support design careers at www.foliocareers.com

Technically capable interior architect/architect to deliver exquisite home at world renowned design and development studio who's portfolio has gained press attention for their elegant, high quality, bespoke interior architecture and design. \n \n Position: \n Opportunity for a senior interior architect/architect to join an architecture developer studio to oversee a unique and super high budget residential project that is currently on site. The scheme is the conversion of a listed town house in West London to redefine the space into a cohesive, simple but exceptionally elegant private home. Supported by an associate you will be visiting site regularly liaising with contractor and client, reporting on progress, monitoring design quality and compliance and producing construction drawings, technical information, joinery and specifications. There will also be opportunity to contribute to other luxury residential projects across the office at varying the stages. \n \n Candidate: \n · Qualified architect/interior architect with technical delivery and site experience \n · A well curated portfolio defined by high quality, elegant, luxury residential work \n · Experience producing and coordinating drawn technical information including GA’s, detailed joinery and fixings, interior elevations and sections, schedules and finishes \n · Strong design sensibilities and technical rigour \n · Excellent communication skills verbal, written as well as graphically with the ability to convey your own ideas and overcome challenges with conviction \n · AutoCAD essential \n \n Studio: \n This is a celebrated name within the prime luxury residential market, in London and globally. Acting as client, design agent and developer their expert craftsmanship and commitment to quality bespoke solutions has gained them press attention and design awards. They employ the best talent in London and offer ambitious designers an environment to take on ownership and grow their own careers. Their office is spacious and tasteful with excellent amenities, and you will benefit from 1 day WFH (subject to site requirements), private healthcare enhanced parental leave, and more! \n \n Apply via Linkedin or email architecture@foliocareers.com with the subject line: FC2619. \n Due to the high volume of applications, we will only be able to respond to those shortlisted for the position. Applicants must have valid Right to Work (RTW) in the UK, as those without will not be eligible. \n \n Refer a Friend: \n We are always interested to connect with industry #talent. If you know someone open to new opportunities, connect us. If we place them, you'll receive up to £500 as thank you. T&Cs apply. \n \n FOLIO is a leading agency specialising in design recruitment. We partner with top practices, boutique studios, and global design groups to connect talent with opportunity. Explore current vacancies and learn how we support design careers at www.foliocareers.com

Location - Brent, North West London \n Start date - September 2026 - July 2027 \n Pay rate - £95 - £120 per day \n \n Horizon Teachers are working with a forward-thinking Pupil Referral Unit in Brent that supports secondary-aged pupils who are unable to access mainstream education due to social, emotional, and behavioural needs. \n \n They are now seeking a dedicated and resilient Behaviour Mentor to join their team! \n \n This is an excellent opportunity for someone passionate about supporting vulnerable children and young people across a broad age range, helping them re-engage with education and develop positive behaviours \n \n About the Role \n As a Behaviour Mentor, you will support pupils aged approximately 11–16, providing both academic and pastoral support tailored to individual needs. You will work closely with teaching staff and pastoral teams to implement effective behaviour strategies, promote emotional regulation, and encourage positive engagement with learning. \n \n The role requires flexibility, patience, and a calm, consistent approach, as you will be supporting pupils with a wide range of complex behavioural and emotional needs. \n \n Key Responsibilities \n\n • Providing 1:1 and small group behaviour support across primary and secondary phases.\n, • Supporting pupils in managing behaviour, emotions, and engagement in learning.\n, • Implementing tailored behaviour strategies and de-escalation techniques.\n, • Building strong, positive relationships with pupils to encourage trust and progress.\n, • Working collaboratively with teachers, SENCOs, and pastoral staff.\n, • Contributing to a safe, structured, and supportive learning environment.\n\n \n Requirements \n\n • Previous experience working with children or young people with challenging behaviour.\n, • Experience supporting either primary, secondary, or mixed-age cohorts.\n, • Strong behaviour management and de-escalation skills.\n, • A calm, resilient, and empathetic approach.\n, • Ability to build rapport with pupils who may be disengaged from education.\n, • Team Teach (or similar) qualification is desirable, but not essential.\n\n \n Why Horizon Teachers? \n\n • One-to-one support from a dedicated and experienced education consultant\n, • Free accredited safeguarding training as part of your registration\n, • Referral bonuses available: £150 for referring a TA/support worker, £300 for referring a teacher (T&Cs apply)\n, • A highly trusted agency with an excellent 4.8* Google rating\n\n

Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fuelled by our dual vantage points – embedded partners and future-forward experts – we build brand momentum to move fast, move forward, and move confidently. \n \n \n As a full-service agency, our expertise extends across all facets of the branding spectrum: strategy, innovation, design, adaptation and integrated marketing communications. Together, we are 600+ people across 12 studios and 8 countries \n \n . \n We are currently seeking a Senior Project Manager to join Marks. The Senior Project Manager provides day to day support to the Client Service Team, whilst collaborating with our Creative, Operations and Production teams, playing a critical role in driving project success. This individual will leverage in-depth project management expertise, a thorough understanding of creative and design project workflows (with focus on packaging), and strategic talent identification to ensure projects are delivered on time, within budget, and at the highest quality. As a senior figure within the team, this role demands not only a hands-on approach to projects but also mentorship of junior team members when required, fostering a culture of excellence and growth. \n \n As Senior Project Manager at Marks, you will benefit from being part of a growing, global agency, and will have the opportunity to take advantage of outstanding career development opportunities. You will also enjoy a great working culture, where fun is at the forefront at everything we do, whilst working alongside, and learning from, some of the most talented individuals in our industry. Furthermore, you will have the opportunity to truly shape the role of Senior Project Manager within the Marks business. \n \n The Senior Project Manager will need to showcase an ability to work within teams, as well as demonstrate the independence and resourcefulness demanded by an agile and highly dynamic agency environment. As a strong communicator, you will be able to facilitate communication with all stakeholders efficiently and effectively. \n \n In this role, you will: \n\n • Lead and manage a vast array of projects from inception through completion, ensuring they achieve the desired quality, meet deadlines, and adhere to studio processes\n, • Develop comprehensive project plans and workflows, identifying the necessary talent and resources to achieve project success\n, • Serve as a key liaison among client/client service, internal stakeholders, and external partners to facilitate effective communication and collaboration\n, • Conduct detailed quality assurance checks, ensuring all deliverables meet client briefs and company standards before final delivery\n, • Proactively identify and address potential project roadblocks, providing strategic solutions to maintain project momentum\n, • Foster a collaborative and agile work environment, demonstrating independence and resourcefulness while also promoting teamwork\n, • Oversee and contribute to process improvement initiatives, aiming to enhance efficiency and effectiveness across client service and internal projects\n, • Mentor, guide, and support junior project management staff, leading by example and encouraging professional development\n, • Can lead both client and internal meetings, confidently presenting project statuses, plans, and outcomes\n, • Create and maintain comprehensive project documentation that can be shared with other internal employees and team when required\n, • Develop and maintain a detailed project tracker to monitor and track progress\n, • Oversee changes to the project scope, timeline, and costs (working with the CS team to ensure all costs are captured\n, • Successfully manage and own multiple projects and high-volume deliverables in fast-paced environment\n\n \n Ideally you'll have: \n\n • Bachelor’s degree or higher in Marketing, Business, Graphic Management Services, or a related\n, • Significant and proven experience in project management within a design agency or similar environment, with a strong emphasis on brand and pack projects\n, • Proficient understanding of brand and packaging design requirements, including print-production basic knowledge, i.e Flexo, Litho, and Gravure printing processes\n, • Exceptional communication and organizational skills, with the ability to manage multiple projects in a fast-paced setting\n, • Demonstrated ability to work both independently and as part of a team, showcasing initiative, a passion for learning, and a proactive approach to problem-solving\n\n \n \n You will enjoy an excellent base salary, along with the other benefits of working for Marks including \n \n\n • 25 days annual leave\n, • Pension\n, • Healthcare scheme\n, • Life Assurance\n\n \n \n Marks is committed to diversity and inclusion, through our ideas, our people, our behaviour and conduct. Marks has a truly inclusive culture at all levels that respects different opinions and points of view, providing everyone with the opportunity to experience connection and sense of belonging

Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.\n \nWe’re now seeking an Middleweight Strategist to join our London studio (in a hybrid working model, with 2-3 days per week in the office).\n \nWho you are \n \nYou’re an inquisitive, enthusiastic junior strategist, looking to make your next move (2+ years’ experience).\n \nYou’re looking to join a lively, fast-paced environment, being part of a thriving global team with exposure to our impressive global client roster (FMCG focus) and immerse in all aspects of brand building - innovation, creative strategy, comms/activation planning and e-commerce\n \nYou are an information fiend – working with the strategy and CS teams to define the right information to investigate, you can review client documentation to surface key insights, conduct desk research into brands, categories and consumers, carry out social listening and use Marks’ suite of AI tools to uncover most the effective data and help shape early opportunity spaces\n \nYou can support the broader team in co-ordinating workshops, consumer research planning, internal ideation sessions and client meetings - documenting actions, prepping stimulus & inspiration and helping to build decks\n \nYou keep up with and share inspiring industry, design and consumer trends, assisting with thought-pieces and contributing to Marks’ social media feeds\n \nYou are able to work on tasks independently but can also work collaboratively as part of a team\n \nWhat this role entails & what you’ll bring \n \nThis role represents an outstanding opportunity to join a talented team where you will have the opportunity to work with globally recognised clients – with an anchor in our EU hub, but the opportunity to partner with Marks teams in North America and Asia (on a UK time-zone).\n \nReporting into our Group Strategy Director, Europe, you will bring:Creative and analytical thinking, and the ability to flex between the two as requiredA positive, proactive and can-do attitude (being a self-starter is a must)Familiarity with MS Office SuiteA university degree (this doesn’t need to be in a brand/design-related field)2+ years’ experience in a brand/design/communications/research /digital agency\n \n \n \nWhat we offer:\n \nYou will enjoy a base salary, along with the other benefits of working for Marks including:\n \n25 days annual leavePensionHealthcare schemeLife insurance\n \n \nAbout Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit:\n \nPropelis: www.Propelis.comMarks: www.MakeMarks.com\n \n \nWe are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team

Enterprise Customer Success Manager \n \n Ultralytics | Hybrid - London Office | Full-time \n \n Following our $30M Series A, we’re scaling our enterprise function out of our London hub, alongside teams in Madrid and Shenzhen. We’re hiring an Enterprise Customer Success Manager to own the relationship with our most strategic customers. \n \n You'll own 30-40 enterprise and high-value mid-market accounts running Ultralytics YOLO in production. From contract signature through renewal — onboarding, deployment, expansion identification, and the renewal commercials. The CS function exists, the playbooks exist, and you'll plug into a rhythm that's already running. But your book is yours. \n \n This role reports to the Head of Customer Success. \n \n WHAT YOU'LL DO \n \n Own accounts from signature. You run onboarding in conjunction with our Solution Engineers, drive from first production deployment, and stay with the customer through renewal. Front-loaded effort to get them to value, then periodic check-ins to keep them there. \n \n Drive net retention. NDR is the headline KPI. You hold the renewal conversation and earn on uplift. You spot expansion signals from new use cases, to new business units or geographies and close them with your AE partner. \n \n Hold technical conversations. We don’t need you to write code. But you will discuss model architecture, deployment patterns, and computer vision use cases credibly with ML engineers and technical buyers. You will be expected to understand and consult on your client’s use-cases working hand in glove with Solution Engineering where required. \n \n Partner cross-functionally. AEs on joint account planning and expansion handoff. SEs on technical depth and deployment blockers. Product and Engineering on escalations and roadmap feedback. CSMs are the conduit between our customers and our business, we are looking for you to communicate effectively across our organisation. \n \n WHAT SUCCESS LOOKS LIKE \n \n 60 days: Onboarded with full context on every account. Each one health-scored against the three-signal model. At-risk accounts identified with a plan for each. Able to articulate the value of Ultralytics YOLO and to run early discovery sessions with clients. \n \n 90 days: Running QBRs and technical reviews independently. First expansion signals surfaced to AE partners. Renewals forecasted for everything coming up in the next 6 months. \n \n 180 days: Owning your book end-to-end, including renewal commercials. Tracking against NDR target with clear leading indicators. Contributing to playbook refinement to show us what's working, what isn't. Providing clear feedback to the organisation on what you are seeing on the ground with our customers. \n \n WHAT YOU BRING \n \n 3-5 years customer-facing. Technical CS or ex-customer-facing-engineer-turned-commercial. Pure SaaS CS works too. We care about outcomes, not titles. \n \n Technically credible. You hold an architecture conversation with an ML engineer without bluffing. You translate technical value into business outcomes for budget owners. Prior experience with technical or developer-facing products (open source, APIs, ML/AI) is strongly preferred — we'll teach computer vision if you've done the harder work of being technical in a commercial seat. \n \n You can build trust. Some of your accounts will start sceptical. You sit across from a reluctant buyer, find genuine value, and earn the relationship back. You don't oversell. \n \n Commercially sharp. You hold renewal conversations confidently. You spot expansion signals early. You're honest about which accounts are healthy, slipping, or dead and notice patterns across the book quickly. \n \n You operate without scaffolding. No implementation team, no onboarding specialist behind you. If you need that structure to do good work, this isn't the job. \n \n Complexity over ACV. We don't care if you've managed seven-figure accounts. We care that you've navigated multi-stakeholder, technically deep deployments and made customers successful in messy environments. \n \n WHY THIS ROLE \n \n Real product pull. YOLO is the most-used computer vision model in the world. Your customers don't need convincing the technology works. They need help getting value from it quickly. \n \n True Enterprise Accounts. Fortune 500s and category leaders across manufacturing, logistics, retail, pharmaceutical, and beyond. Technically deep, commercially serious accounts. \n \n Mature incentive structure. You own renewals and earn on uplift. You source expansion and earn alongside the AE who closes. The incentives are aligned. When the team wins, you win. \n \n Established team, room to shape. Existing CS function, frameworks already in place. Not building from zero. But the function is still scaling, and the right person will influence how it evolves. \n \n WHAT THIS ISN'T \n This isn't a CSM seat at a big SaaS company with Professional services, onboarding, TAMs, and a renewal manager doing the heavy lifting around you. There's no scaffolding. If you need a six-person support cast to do good work, this isn't it. This is for someone who wants to own a book, run it commercially, and be the technical voice in the room. \n \n COMPENSATION & PROCESS \n\n • £80,000-£95,000 base + variable, OTE positioned at the senior end of the London CS market\n, • Full-time, London office (hybrid)\n, • 24 vacation days, your birthday off, plus local holidays\n, • Equity package — our success is yours too\n, • MacBook Pro, Apple Studio Display, AirPods Pro 3\n, • Dedicated learning & development budget\n, • Reports to Head of Customer Success\n, • Screening with VP Sales & Success or Head of Customer Success, Case Study with VP Sales & Success & Head of Customer Success, Final Round with CEO\n, • Applicants must have legal right to work in the UK\n\n

Nursery Manager - Fulham (Bright Horizons - Education Sector) \n \n Nursery – Bright Horizons Fulham Wharf Day Nursery and Preschool \n Salary – Salary starting from £45,510.40 per annum (dependent on qualification/s and experience) \n Location – Fulham, London \n \n Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.” \n \n We’re looking for a Nursery Manager to join our Fulham Wharf Nursery, situated just a five-minute walk from Imperial Wharf train station and Fulham Broadway tube. There are also several bus routes and easily-accessible parking. \n \n The 99-place setting is Ofsted rated Good and based within stunning traditional building with large windows to bring the outdoors in! Unusually for a London nursery, Fulham Wharf also features a large garden complete with cycling tracks! \n \n Our Benefits \n\n • Childcare discount of 100% for first child*\n, • Competitive bonus of up to £6,000, awarded in line with Ofsted inspection outcomes\n, • Enhanced parental leave\n, • 36 days annual leave, inclusive of bank holidays and paid Christmas closure. Ability to also purchase additional leave\n, • Pension\n, • Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more\n, • Professional development programme access for every stage of your career, including access to a careers coach\n\n \n *Subject to T&Cs \n \n The Role \n As a Nursery Manager, you will lead a team to deliver outstanding care and education to all the children in your setting, and through inspirational leadership drive employee engagement, retention and performance. You will act as Designated Safeguarding Lead, holding overall responsibility for the day to day running of the nursery, and management of safeguarding policies. You will work in partnership with support office teams to recruit, nurture, and continuously develop high performing colleagues, as well as identify and implement commercial plans and strategies to deliver FTE growth. You will optimise nursery performance, revenue generation, and cost efficiency in line with staff ratio requirements. \n \n What we’re looking for \n\n • Full and relevant Level 3 or above Early Years qualification\n, • Experience within an Early Years leadership role (ideally as a Nursery Manager, Deputy Manager, Assistant Manager or similar)\n, • Experience of participating with a regulatory inspection, leading to a ‘Good’ or ‘Outstanding’ outcome\n, • Experience of developing high performance teams, with effective regulatory compliance, quality improvement, delivery of high-quality pedagogy, innovation and service excellence\n, • Confident decision maker, with ability to support change and understanding of complex relationship between commercial and service excellence within a regulated setting\n, • Strong knowledge and understanding of Safeguarding, Child Protection, and the wider legislative requirements for working with children\n, • Ability to develop trust and strong working partnerships with both colleagues and parents/ carers\n\n \n Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. \n \n We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. \n \n If you want to make a difference, with a company who has been voted Great Place to Work every year since 2006, apply today!

Nursery Manager - Full Time - Crouch End London (Education Sector) \n \n Nursery – Bright Horizons Crouch End Day Nursery and Preschool \n Salary – Starting from £45,510.40 per annum (dependent on qualification/s and experience) \n Location – Crouch End, London \n \n Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.” \n \n We’re looking for a Nursery Manager to join our Crouch End Day Nursery and Preschool. Our nursery is situated in Haringey, London. \n \n Our 79-place nursery is proudly rated Ofsted ‘Good’. The nursery features two exciting outdoor areas, which are specifically design to be age appropriate, including its own beach, outdoor classroom, jungle walk and look-out tower! Our nursery is located very close by to Crouch Hill Overground Station and also near by to the Victoria line! \n \n Our Benefits \n\n • Childcare discount of 100% for first child*\n, • Competitive bonus of up to £6,000, awarded in line with Ofsted inspection outcomes\n, • Enhanced parental leave\n, • 25 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*\n, • Pension\n, • Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more\n, • Professional development programme access for every stage of your career, including access to a careers coach\n\n \n *Subject to T&Cs \n \n The Role \n As a Nursery Manager, you will lead a team to deliver outstanding care and education to all the children in your setting, and through inspirational leadership drive employee engagement, retention and performance. You will act as Designated Safeguarding Lead, holding overall responsibility for the day to day running of the nursery, and management of safeguarding policies. You will work in partnership with support office teams to recruit, nurture, and continuously develop high performing colleagues, as well as identify and implement commercial plans and strategies to deliver FTE growth. You will optimise nursery performance, revenue generation, and cost efficiency in line with staff ratio requirements. \n \n What we’re looking for \n\n • Full and relevant Level 3 or above Early Years qualification\n, • Experience within an Early Years leadership role (ideally as a Nursery Manager, Deputy Manager, Assistant Manager or similar)\n, • Experience of participating with a regulatory inspection, leading to a ‘Good’ or ‘Outstanding’ outcome\n, • Experience of developing high performance teams, with effective regulatory compliance, quality improvement, delivery of high-quality pedagogy, innovation and service excellence\n, • Confident decision maker, with ability to support change and understanding of complex relationship between commercial and service excellence within a regulated setting\n, • Strong knowledge and understanding of Safeguarding, Child Protection, and the wider legislative requirements for working with children\n, • Ability to develop trust and strong working partnerships with both colleagues and parents/ carers\n\n \n Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. \n \n We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. \n \n If you want to make a difference, with a company who has been voted Great Place to Work every year since 2006, apply today! \n \n #level3 #nurserymanager #crouchend #londonjobs

Quant Researcher (HFT / MFT) – London | Hybrid (Remote for top candidates) \n \n We are working with a top-performing global trading firm building out their systematic stack across both traditional markets and crypto. \n \n They trade across HFT and MFT horizons, real focus on scalable, alpha-driven strategies across equities, futures, FX + digital assets. \n \n Looking for strong Quant Researchers who can come in and actually build. Ideal candidate is coming with more than 2 years experience in an established trading firm. \n \n What you’ll be doing: \n\n • Research + deploy alpha across HFT / MFT strategies\n, • Work with large, noisy, high-frequency datasets\n, • Find inefficiencies across venues, products, and asset classes\n, • Build models, test fast, iterate faster\n, • Work closely with traders + engineers to get things live\n, • Constantly optimise performance, execution, risk\n\n \n What they want: \n\n • Strong academic background (Maths / Physics / CS or similar)\n, • Experience in HFT / MFT / short-term systematic trading\n, • Exposure to traditional markets and/or crypto\n, • Strong coding (Python, C++ etc.)\n, • Actually understands market microstructure\n, • Has built alpha / contributed to live strategies\n\n \n Why it’s good: \n\n • Proper upside (bonus + PnL share)\n, • Trading both TradFi + crypto\n, • Lean, high-performing team. No passengers\n, • Good infra, good data, no blockers\n, • Hybrid London, flexible for the right people\n, • Ideas go live, quickly\n\n \n Culture: \n\n • Meritocratic\n, • Low ego\n, • Straightforward\n, • Built around performance\n\n \n Up to £250k base + bonus + potential PnL share. Can be flexible for the right candidates. \n \n If this sounds like something you might be interested in, please apply with an up to date CV and we can arrange a time for a call. \n \n Many thanks, \n Ed \n

The Project Lead is a pivotal new role as we grow the business and increase the amount of complex projects coming through the studio, so direct experience of project managing and account management of retail and VM projects is key. \n \n The day to day of this role will be managing the team who are responsible for completing projects ensuring they are hitting deadlines and giving clients the best possible service. A key part of this role is also being able to liaise with new and existing clients to bring in new business and increase revenue. \n \n Keeping our projects on budget and working closely with the finance department to ensure margin and revenue targets are hit will be down to you! Projects in the studio can range in scope from a ‘design only’ project through to global rollouts of VM props, a bespoke window scheme or an experiential activation space (and everything in between) so there’s plenty of exciting work to get stuck into! \n \n Ideal Experience \n\n • 5+ years of experience in project management within retail design, visual merchandising or associated creative industries (agency or brand side)\n, • 5+ years of experience in account management within retail design, visual merchandising or associated creative industries (agency or brand side)\n, • Experience in the luxury or premium retail industry with an understanding of all touch points from window displays to pop up shops, brand activations and POS.\n, • Specific knowledge of beauty and skincare would be a major plus.\n, • Managing full store fit outs beneficial Experience working with major retailers and department stores in the UK and internationally.\n, • Previously has led and managed a small team\n, • Manufacturing and supplier knowledge\n\n \n Client & Commercial Management: \n Acting as a vital link between clients and the Etch studio, attending and arranging meetings to drive new business. \n Provide an industry leading level of service to our client base ensuring projects are delivered successfully, on budget and to deadline. \n Guarding overall project budget to meet profitability targets, increasing revenue to hit team and company targets. \n Managing the team ensuring their successful development and mentoring junior staff. \n Exploring new business opportunities with clients, generating enquiries and sales. \n \n Skills: \n Strong understanding of project management in retail builds \n Proven experience in creating and building client relationships and driving sales \n Analytical skills, forward thinking, focus on driving business \n Communication skills (internally and with clients) Project management software experience (we use Scoro) G-Suite, Adobe CS, CAD packages all a bonus! \n \n At Etch, we work hard and play hard! We work from the office 3 days a week (Mon, Wed & Thurs) and from home on Tuesdays and Fridays to give you headspace for when you need peace & quiet but also the time to collaborate as a wider team. We love the clients we work with and take pride in providing an exceptional level of service. \n We are the link between the brands we work with and a global network of power teams to deliver their projects. Our job is to make that process as smooth as possible for the brand and protect them from the day-to-day logistics and management that go into crafting next-level retail. \n \n\n • 25 Days annual leave: Plus Bank Holidays and your birthday! Earn an additional days leave for every year of service (up to x5)\n, • Generous Bonus Scheme: Up to 10% of your base salary paid Quarterly plus 10% annual company bonus. Season Ticket Loan & Cycle To Work schemes: if applicable\n, • Gym membership: 50% contribution to your monthly fee\n, • Summer Hours: Finish at 2pm on Fridays in July & August.\n, • 3% pension contribution with NEST\n, • £1500 referral fee: For anyone you help us to recruit!\n, • 1% Self Development fund\n, • Hybrid Working - 3 days in the studio, 2 WFH\n, • Dog friendly office: For when you can’t leave your pooch behind!\n

Immediate opportunity for an experienced Financial Services Lawyer with a background in regulatory and investments to join a high-growth fintech on an initial contract basis starting ASAP. \n 3-6 months with potential to extend/go permanent. Day rate, inside IR35, hybrid working (2/3 split). \n \n Reporting to the Head of Legal you will take a lead role as a dedicated support for the roll out of new wealth management products and services, advising on complex regulatory matters and liaising extensively with regulators. This will include: \n\n • owning the legal workstream for the investments proposition\n, • responding to queries from the FCA on the VoP\n, • negotiating agreements with strategic partners and suppliers such as fund managers, tech vendors and other intermediaries\n, • drafting client facing documentation, investment T&Cs, disclosures\n, • ensuring compliance and regulatory requirements are met\n, • advising the business on product governance and other regulatory matters\n, • preparing reports for the Board and ExCo\n\n \n You will be an experienced FS Regulatory lawyer ideally with experienced gained in-house within a similar fast-paced fintech environment. Depth of technical knowledge regarding the retail-investments rulebook (COBS, PROD, CASS oversight, the ISA/SIPP/GIA wrappers) and be productive from day one is key. \n \n For more information: \n Amanda Chard \n Head of Interim Legal Search \n Marsden \n amanda.chard@marsdengroup.com

🚀 Founding Operator - AI x Real Estate - Hoxton, London (in-office) | £55k-£75k + Founding Equity \n \n Property still runs on scribbles, spreadsheets and "sorry, we missed your call." My client is fixing that, building AI workers that handle tenant engagement, landlord outreach, compliance and maintenance autonomously, replacing decades-old agency workflows. \n \n 💰 $5.5m+ raised from top-tier VCs, backed by Entrepreneurs First, already live with agencies across the UK and gaining traction in the US 🏅 \n \n Now they need their founding operator, the person who sits between engineering and every customer and makes sure both sides win. \n \n You'll take new agencies from signed contract to fully live branch in under 7 days. You'll be in branch offices training negotiators and MDs face to face, not sending onboarding emails. When something breaks, you're the one pulling logs and writing SQL before it ever reaches engineering. And everything you see on the ground goes straight back into shaping the product. \n \n There's no playbook here. You're writing it - turning a messy first implementation into something repeatable by customer three. 📝 \n \n 🛠️ You'll love this if you: \n\n • Have a real CS background - comfortable reading Python, TypeScript, FastAPI, writing your own SQL\n, • Have already done the engineering thing and want to solve customer problems, not ship features\n, • Genuinely like being with people - branches, viewings, MDs, negotiators, the whole mess of it\n, • Are AI-native - Cursor, Claude, Lovable and ship docs and training materials faster because of it\n, • Want a founding seat, not a job description someone else already wrote\n\n \n 📍 In-office five days a week in Hoxton, with regular travel to agency branches across the UK. \n \n If you want to build the operator function from scratch at a company that's about to change how an entire industry works, this is the one 🔥 \n \n Drop me a message or apply below.

Client Services Senior Manager - Wealth Management - City of London - £50k-£55k (DoE) + bonus \n \n We are recruiting for a successful wealth management firm who are looking for a Client Services Senior Manager, with relevant experience in the wealth management sector, to oversee the Client Services team of 6. \n \n This is a great opportunity to join a small team of individuals who are genuinely lovely! \n This is a newly created, hands-on role managing the day-to-day back-office operations and leading the Client Services team, helping to ensure that the financial advisers are supported to deliver an outstanding client experience. \n This role doesn’t require ‘office management’ in the facilities sense, as the team are based in stunning serviced offices. This role is all about operational and strategic management - leading the CS team, providing advice, identifying and implementing improvements and ensuring maximum operational efficiency and success. \n \n We’re looking for someone with a strong understanding of wealth management operations and financial services, relevant financial qualifications and a growth and development mindset. Continuous professional development, both individually and as a team, is encouraged by our client, and they will support individuals looking to undertake further finance qualifications. \n \n This is an opportunity to build and shape the operational backbone of a growing wealth firm, develop a talented team and play a key part in the next stage of the company’s journey, so this role will suit individuals who enjoy leading people, improving systems and making a real impact. \n \n What’s on offer: \n\n • Competitive salary (£50k-£55k, dependent on experience)\n, • Discretionary bonus scheme\n, • Annual salary review\n, • Pension scheme\n, • Benefits package\n, • Hybrid working (4 days in the office/week)\n, • 25 days annual leave + BH\n, • 1 day community volunteering\n, • A great work environment where you are genuinely support to further your career\n, • Standard hours of 9.30am-5.30pm\n\n \n \n What we’re looking for: \n \n\n • Previous relevant experience in wealth management / financial planning services\n, • Strong understanding of wealth management, client services and/or paraplanning support functions including the advice process and regulatory requirements\n, • Relevant financial qualifications are highly advantageous, together with a commitment to continuous personal development\n, • Ops Manager / Practice management / line manager / supervisory experience\n, • Experienced in managing KPIs and undertaking performance reviews\n, • Experience of administrative management practices and procedures\n, • IT literate\n, • Confident communication skills\n, • Fluent English (spoken and written)\n\n \n \n Key responsibilities as the Client Services Senior Manager will include: \n \n\n • Leading and managing the Client Services team\n, • Overseeing workflow management and operational processes\n, • Ensuring efficient business submissions and excellent client communication\n, • Supporting advisors and providing high-quality operational support\n, • Leading, developing and mentoring a small team\n, • Identifying and implementing improvements (CRM systems, workflow tools, MS Teams, SharePoint and emerging AI tools)\n\n And more. \n \n \n \n Interested in this Wealth Management Client Services Management role? \n If you’re looking for a new Practice Manager role within a growing financial services organisation and have the skills and experience we’re looking for, then don’t delay - submit your CV NOW, quoting ‘AE- Client Services Senior Manager - Wealth Management’ \n

\n About the Company \n \n \n \n An AI-native finance platform backed by Tier 1 global VC’s, they've built a product that CFOs at PE-backed companies genuinely want and 45% of their current customer base is PE-backed as a result. Now they’re formalising the channel. This is a newly-created role designed to take a warm book of 15 global PE firms and turn it into a repeatable, scalable source of pipeline. It's relationship-led, senior, and carries real commercial weight. 45% of the current customer base is already PE-backed so the proof of concept is there. Warm book of 15 top global PE firms already in motion and this role builds on that foundation. Goal: 10% of total pipeline sourced from PE introductions by 2027. Reporting to the Head of GTM with direct visibility to the CE \n \n \n O. \n About the \n \n \n Role \n You’ll take the existing PE relationships already built and deepen them into a structured, repeatable channel. That means working with deal teams and operating partners at PE firms, co-hosting events and webinars, building case study collateral, and converting firm-level relationships into portfolio-company pilots. You’ll also be responsible for developing the playbook so when the channel scales, it scales pro \n \n \n perly. \n Responsi \n \n \n\n • bilities \n Own and expand a warm book of 15 global PE firms, deepening relationships with deal teams and operating\n • partners.Drive introductions from PE firms to portfolio companies, converting these into pipeline a\n, • nd pilots.Co-host marketing events and webinars with PE partners on AI and finance transformati\n, • on topics.Build a repeatable portfolio-activation playbook in collaboration with the Sales and\n, • CS teams.Track and report on channel metrics: PE firms met, intros generated, events co-hosted, pipeline con\n\n \n \n tribution. \n Qu \n \n \n alifications \n Competitive base salary to be confirmed during process. OTE and commission structure to be confirmed during process. Equity in a well-capitalised, high-growth Series A business. Private healthcare. 3-month ramp period. High autonomy \n \n \n from day one. \n \n \n \n Required Skills \n Not specified in the provide \n \n \n d job descriptio \n \n \n n. \n Preferred Skills \n Not specified in the pro \n \n \n vided job description. \n Pay range \n \n \n and compensation package \n Competitive base + OTE | Equity included \n \n \n | Package to be confirmed. \n \n \n \n Equal Opportunity Statement \n Our client is committed to diversity and \n inclusivity in the workplace.

Customer Service Transformation Lead - Fixed term Contract \n Location: London, 3-4 days in the office \n Contract Duration: 3–6 months \n Start: Immediately \n Sector: Manufacturing / Pharmaceutical/ Biotech / Distribution \n \n Interview process: \n\n • Initial online interview\n, • Case study interview on-site\n\n \n About Dune Advisors \n We are a boutique management consulting firm specializing in providing strategic advisory, transformation and M&A support to clients across Life Sciences, CPG and Manufacturing. Based in the UK, our team works closely with large global organizations to drive impactful change through conceptualization, design, and implementation of company-wide Transformation programs and Transactions. We pride ourselves on delivering innovative, result-oriented solutions and are seeking an experienced Customer Service Transformation Lead to join our team and support a high-impact transformation engagement. \n \n The Role \n As the Customer Service Transformation Lead you will manage key workstreams on a high-impact transformation programme for our client, a global pharma company. This is a hands-on contract role suited to someone who has significant customer service operating model change experience, particularly involving restructuring, or redesigning customer service across different business lines to improve customer experience. The role will involve working closely with senior stakeholders across commercial, operations, IT, legal and finance to define the future-state customer service model, design the organisation and process changes required, and support implementation across onshore and offshore teams. This role would suit someone with a 10+ years consulting and transformation background who has worked on customer service, commercial operations, operating model, shared services or post-deal transformation programmes. \n \n What you will do \n You will lead the design and delivery of a customer service transformation programme, including: \n\n • Assessing the current customer service organisation, query flows, service levels, account coverage and pain points\n, • Designing the future-state customer service operating model across business lines, customer segments and geographies\n, • Separating or restructuring a unified customer service organisation into distinct functions aligned to different business needs, such as manufacturing and distribution\n, • Defining detailed organisation design, including headcount, roles, responsibilities, reporting lines and onshore/offshore delivery split\n, • Designing offshore customer service hub models, including triage logic, routing principles, escalation paths and interaction model with onshore teams\n, • Developing fit-for-purpose service models for high-value and technically complex customer accounts, including dedicated CSR models and specialist technical support teams\n, • Mapping current-state query flows and designing future-state processes across customer service, commercial, operations and technical teams\n, • Working with IT teams to align process and operating model design with SAP C4C or equivalent CRM/ticketing platforms\n, • Building the data baseline required to support decisions, including query volumes, complexity, handling patterns, account segmentation and workload drivers\n, • Managing workstreams across organisation design, process, technology, data and legal/commercial dependencies\n, • Preparing materials and recommendations for senior leadership decision-making\n\n \n What we are looking for \n The ideal candidate will bring: \n\n • Proven experience leading end-to-end customer service transformation programmes in complex manufacturing, life sciences, industrials or distribution or B2B environments\n, • Strong understanding of customer service operating models, especially in businesses with technically complex products and high-value accounts\n, • Experience designing or implementing offshore customer service hubs, including triage, routing and escalation models\n, • Experience separating, restructuring or redesigning customer service organisations across multiple business lines or entities\n, • Strong organisation design skills, with the ability to translate a high-level model into detailed structures, roles and headcount requirements\n, • Strong process design capability, including current-state mapping and future-state process definition\n, • Practical understanding of SAP C4C or similar CRM/ticketing/customer service platforms\n, • Ability to work with CS data to baseline demand, classify query types and identify service model implications\n, • Excellent stakeholder management skills, with the ability to align senior leaders across commercial, operations, IT, legal and finance\n, • Strong programme management discipline, including phasing, dependency tracking, issue resolution and delivery governance\n, • A hands-on, pragmatic style: able to move from strategy and design into implementation\n, • High EQ with strong verbal and written communication skills, including story boarding and developing clear and concise presentations\n\n \n Why this role \n This is an opportunity to lead a meaningful customer service transformation in a complex business environment, working directly with senior stakeholders and shaping the future operating model rather than producing a theoretical design. The work will be practical, fast-paced and delivery-focused with an enthusiastic and collaborative team.

3D Creative Designer - Brand Activations & Events \n London \n £40,000 - £50,000 \n \n Are you an experienced 3D Designer with exposure to creating a range of spatial & environmental experiences for brands and sports / hospitality pop ups? READ ON! \n \n The agency \n \n With a client list of the who's who of established blue chip as well as up and coming maverick brands, this agency delivers award winning live events, brand activations and sponsorship across the globe. From sponsorship activations at sporting events, to creative experiential and engagement events as well as corporate events, live music production/sporting events they are super creative and a getting stronger each your through brilliant and strategic execution. \n \n The role \n \n As a 3D Designer you will be responsible for developing and delivering spatial design across large scale live events, B2B conferences, brand activations, hospitality environments and sports events. You will work closely with the overarching creative concept to translate this into spatial design both for pitches and live events & experiences. From initial creative concepts through to visualisation and 3D experiential you will also think broadly as to how graphics and content tie into the projects - super fast paced and exciting role where you will work collaboratively. \n \n About you \n \n We are seeking a proven background in events, experiential or spatial design ideally within an agency where you understand the pace and have the ability to work on pitches as well as live projects. You have a strong portfolio outlining your ability to translate creative direction into spatial concept and brand pop ups / activations and be strong at collaborating with a multi-disciplinary team. We are seeking the following software skills alongside Adobe CS - Strong SketchUp with Vectorworks, Twinmotion, AI packages \n \n Brilliant agency who deliver some amazing work - apply today with your portfolio \n \n hi@blankspacerecruitment.co.uk \n \n For more information on any of our other opportunities - get in touch today! We specialise in AV, production, marketing, events, creative, comms & advertising roles. \n

General Manager vacancy in GAIL’s Herne Hill! \n \n If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! \n \n We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. \n As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: \n \n\n • Free food and drink when working\n, • 50% off food and drink when not working\n, • 33 days holiday\n, • Buy & sell holiday\n, • Long service holiday\n, • Yearly pay review\n, • Pension scheme\n, • Development programmes for you to RISE with GAIL’s\n, • Health & Wellbeing provided by AVIVA\n, • Employee Assistance Programme (EAP)\n, • Refer-a-friend bonus\n, • Health cash plans\n, • Workplace nursery scheme\n, • Spread the cost of home tech and appliances through salary schemes\n, • Discounted gym memberships and EV leasing options\n, • Discounts and savings from high-street retailers and restaurants\n, • 24 hour GP service\n, • Cycle to work scheme\n\n \n T&Cs apply – benefits may vary, subject to eligibility

Senior Recruitment Advisor (12 Month FTC) \n \n Our hugely successful and reputable US law firm client has an exciting opportunity for a Senior Recruitment Advisor to join them on an initial 12-month fixed-term contract. This role is perfect for someone with law firm recruitment experience and who enjoys a busy, fast-paced environment and is ambitious to develop their skills at a growing law firm. \n \n\n • Salary to £65,000\n, • Hybrid working (3 days office / 2 days remote)\n, • Superb employee benefits\n, • Subsidised on-site restaurant and coffee bar\n, • Stunning City location with great transport links in the heart of the City\n\n \n Senior Recruitment Advisor Key Responsibilities: \n \n\n • Managing all aspects of the end-to-end recruitment process for Business Services and Associate recruitment\n, • Working closely with Business Services Heads and Partners to identify and meet Business Services and Associate recruitment needs across the London office\n, • Establishing and managing strong relationships with key recruitment agencies for Business Services and Associate recruitment\n, • Ensure that appropriate T&Cs are negotiated, signed and in place, with recruitment agencies prior to commencing any interviews or recruitment\n, • Working with the Recruitment Assistant to ensure the timely co-ordination of all interviews for Business Services and Associate roles\n, • Following up with the relevant internal and external contacts after interviews to ensure that feedback is provided and collated\n, • Drafting offer letters and contracts of employment for all Business Services or Associate roles\n\n \n Senior Recruitment Advisor Skills & Requirements: \n \n\n • 5+ years’ experience working in HR recruitment within a global law firm\n, • A recognised CIPD qualification advantageous but not essential\n, • Detailed knowledge and understanding of the legal industry\n, • Strong commercial awareness and interest to keep up to date on market trends\n\n

About Konexo and Eversheds Sutherland \n \n Konexo, developed by Eversheds Sutherland, delivers consulting and alternative legal and compliance solutions to support in-house teams globally. Legal resourcing is a well-established offering, providing access to a diverse bench of highly skilled consultants. Whether our clients need experienced lawyers to advise on complex legal, regulatory or market developments, or more junior teams to support high-volume work, Konexo offers the flexibility to scale resource quickly and effectively. \n \n \n Interim Senior Legal Counsel \n \n Konexo Legal Resourcing is receiving an increased demand for interim lawyers to support our in-house clients, which include some of the largest FTSE100 companies. We are keen to speak to qualified lawyers who are consumer law specialists who have experience in consumer protection law. \n \n This role is for an in-house consumer lawyer responsible for supporting strategic compliance across the organisations products. The successful candidate will support the delivery of high-quality legal advice on a range of initiatives, manage legal risk and ensure compliance with evolving legislation. Building strong relationships with internal stakeholders and external partners is crucial. \n \n The position includes delivering pragmatic legal advice on consumer protection matters (including product design, customer journeys, T&Cs and marketing). \n \n What you should have: \n • Experience in consumer protection law within an in-house or private practice environment \n • Strong stakeholder management and commercial advisory experience \n • Excellent attention to detail and the ability to work accurately under pressure, meet deadlines, troubleshoot and problem solve in a creative and innovative manner \n • Ability to manage a varied workload with minimal direction, with effective legal risk management and appropriate escalation of legal risk \n \n \n The benefits of joining Konexo Legal Resourcing: \n\n • Flexibility and control – choose how and when you work, with opportunities that fit around your lifestyle and career goals\n, • High quality work – support leading in-house teams, including FTSE100 organisations\n, • Variety of opportunities – full-time, part-time and ad-hoc contracts, with many roles offering hybrid or remote working\n, • Global backing – benefit from the support of a leading global legal practice\n, • Partner and SME support – access expert guidance throughout your placements\n, • Learning and development – access to CPD training, webinars and firm knowledge systems\n, • Know-how resources – including Practical Law and other leading tools\n, • Consultant community – invitations to networking events, webinars and firmwide initiatives\n\n \n \n We are one of the first law practices to enter the flexible legal resourcing market, we have a wealth of experience in placing legal professionals both with Eversheds Sutherland teams and with international clients across a variety of sectors. \n \n If you want to take charge of your career, work with a global legal practice and some of the best companies in the world, then we would love to hear from you! \n \n For more information please contact Rachel Fadipe our Talent Engagement Lead.

Insight Global is hiring a Technical Project Manager for a global technology client supporting an identity verification (IDV) platform used by enterprise and financial services organizations. This role is focused on managing SDK/API integrations between the client’s platform and customer applications. The project is highly customer-facing and involves working through integration challenges, defects, and urgent customer issues (including fraud-related scenarios). The role requires someone who can thrive in a fast-paced, high-pressure environment, act as a translator between engineering and business teams, and bring structure to complex, cross-functional projects. \n \n Qualifications: \n\n • Technical project / program management experience\n, • Experience managing technical implementations, migrations, or product rollouts\n, • Strong understanding of APIs, SDKs, and SaaS platforms integrations\n, • Ability to Communicate with engineering + executive stakeholders\n, • Experience managing cross-functional teams (engineering, CS, sales)\n, • Proven ability to handle high-pressure, customer-facing situations\n, • Experience with Risk mitigation, Change management, Dependency tracking\n, • Ability to work in fast-paced, ambiguous environments\n, • Ability to travel occasionally across EU on short notice\n\n

The Senior Onboarding Specialist is responsible for end-to-end merchant onboarding in a UK FCA-regulated EMI/card acquiring context, with a strong focus on KYB, underwriting, and card scheme compliance (Visa/Mastercard). The role combines detailed due diligence, risk assessment, and underwriting decision-making, ensuring that new merchants meet internal risk appetite, regulatory expectations, and relevant card scheme rules. \n The successful candidate will lead complex KYB assessments, perform acquiring underwriting for higher-risk verticals, and act as a subject-matter expert on onboarding flows, documentation standards, and risk controls. \n \n Key responsibilities: \n \n\n • Perform comprehensive KYB due diligence on prospective merchants, including corporate structure analysis, UBO/PSC identification, source of funds/wealth indicators, and sector-specific risk factors.\n, • Lead underwriting assessments for merchants in line with card acquiring risk appetite, including evaluation of business model, vertical, geography, transaction profile, chargeback exposure, and operational resilience\n, • Assess merchant applications against Visa and Mastercard rules and scheme expectations, including appropriate MCC assignment, prohibited business checks, and scheme compliance considerations.\n, • Review and validate merchant documentation (corporate docs, financial statements, processing history, policies, website/app flows, T&Cs, refund/cancellation policies) to ensure completeness and consistency.\n, • Use and manage onboarding and risk tools such as SumSub, G2 Risk Solutions, VISA VMSS, Mastercard MATCH, and SimilarWeb as part of the due diligence, risk assessment, and underwriting process.\n, • Perform detailed online footprint checks (website, app, social media, ratings, traffic via tools such as SimilarWeb) to validate the declared business model and detect potential transaction laundering or undisclosed activity.\n, • Calibrate and apply merchant risk scoring logic, including initial risk rating, review cycles, and enhanced due diligence criteria for higher-risk segments.\n, • Work closely with Transaction Monitoring, Fraud, and Compliance teams to ensure onboarding decisions align with downstream monitoring scenarios and risk tolerances.\n, • Document onboarding decisions, rationale, and risk mitigants in a clear, audit-ready manner aligned with internal policies and regulatory expectations.\n, • Act as a key escalation point for complex or higher-risk applications, providing structured recommendations and risk-based mitigations to senior stakeholders.\n, • Support continuous improvement of onboarding policies, procedures, risk appetite statements, and playbooks, especially for new products, verticals, or jurisdictions.\n, • Provide training and guidance to junior onboarding analysts and operational staff on KYB standards, underwriting methodology, and card scheme rules.\n\n \n Skills and experience: \n \n\n • 4+ years of experience in merchant onboarding, KYB, or underwriting within card acquiring, payments, EMI, or similar regulated financial services.\n, • Strong KYB expertise, including legal entity structures, UBO identification, and corporate documentation review.\n, • Proven experience in card acquiring underwriting, including assessment of risk in various merchant verticals and familiarity with chargeback and fraud risk drivers.\n, • Good working knowledge of Visa and Mastercard rules relevant to acquiring, including MCC allocation, prohibited/regulated sectors, and scheme compliance frameworks.\n, • Hands-on experience using tools such as SumSub, G2 Risk Solutions, VISA VMSS, Mastercard MATCH, and SimilarWeb in onboarding and risk assessment workflows.\n, • Strong analytical skills with the ability to interpret merchant data, historical processing statements, traffic/volume projections, and financial information to inform underwriting decisions.\n, • High level of attention to detail and ability to spot inconsistencies between declared business models, documentation, and online presence.\n, • Solid understanding of how onboarding decisions interact with transaction monitoring, fraud controls, and overall risk management frameworks.\n, • Clear, structured written communication skills for documenting decisions and writing onboarding/underwriting rationales.\n\n \n Desirable Skills & Experience: \n \n\n • Experience in high-risk or complex verticals (e.g. digital goods, cross-border e-commerce, subscription, gambling, adult, crypto-adjacent) from an acquiring perspective.\n, • Exposure to UK/EU AML and financial crime frameworks as they relate to KYB and merchant risk.\n, • Experience contributing to the design or refinement of onboarding/KYB policies, procedures, and risk scoring models.\n, • Familiarity with broader payments and EMI regulatory context.\n, • Professional certifications such as ICA or ACAMS.\n

Due to continued growth, we are currently seeking CS&A Engineers at all Levels to support hybrid working and can be based across our office network within the UK - Stockton, Newcastle, Bristol, Gloucester, Glasgow, Westlakes and Warrington.These are contract positions inside IR35:CS&A Engineer - £45-£55phSenior CS&A Engineer - £55-£65phPrincipal CS&A Engineer - £65-£75phBPSS clearance is required for these roles.*Only apply if you are a British Citizen and passport holder and not have worked outside the UK during the past 5 years.*CS&A Engineer Responsibilities:Technical quality and excellence of your work and the work of those working under you to ensure engineering delivery meets scope, time, cost and qualityProject planning, delivery and financial performance of your work and that of junior staffCommunication with clients and other design team members to provide technical input and justificationTechnical and professional guidance, support and development of more junior designersResponsible for the development and delivery of design documents and solutionsChair and facilitate technical and non-technical meetings including progress meetings and design reviewsIndependent and autonomous work during the delivery of complex engineering activitiesBe fully conversant with business and quality management systems and actively encourage compliance within team.Co-ordinate & supervise surveys (condition, measurement etc) & assessmentsCriteria:Degree qualified in Civil/Structural engineering or demonstrable equivalent underpinning knowledge and understandingExperience in a civil and structural design role having direct influence over design practices and outcomesProven ability to Lead projects of varying size and complexity, managing technical aspects as well as quality, budget, programme and resourcesExpert in the use of the latest version of AutoCAD, Revit and associated software, with the ability to work unsupervisedKnowledge and understanding of British Standards and CDM regsExperience in detailing of reinforced concrete and structural steelworkAbility to work effectively as a team member liaising directly with clients and other cross discipline design team membersAwareness of applicable codes and safety legislation and how they should be appliedExcellent verbal and written communication, and report writing skillsSenior CS&A Engineer Responsibilities:Lead the development of civil and structural engineering designs and solutions across the full project lifecyclePrepare technical documentation, specifications, and design justifications for safety-critical systemsOversight, verification and preparation of safety case inputs, such as Safety FunctionalRequirements (SFRs), Structural Design Method Statements (SDMSs) and Design Substantiation Reports (DSR).Oversight, verification and preparation of Interpretive Reports, Basis of Design, Analysis Reports, Calculations, CDM documentation, Material Specifications, Scopes of Work, and Technical ReportsDemonstrate knowledge of the practical aspects of implementing engineering designs and understand the use of standards and compliance with regulatory requirements in an engineering environment.Manage and check deliverables from junior engineers to ensure compliance and quality.Provide technical guidance and mentorship to less experienced engineers.Interface with clients, regulators, and project stakeholders on technical matters.Ensure designs meet nuclear safety, cybersecurity, and quality standards.Support project planning, cost estimating, and risk management activities.Produce high-quality technical reports.Build and maintain valuable relationships with clients, partners and peers.Criteria:Chartered or near Chartered Engineer status with a relevant professional body (we will support you).Knowledge of civil engineering principals, design tools and relevant guidelines, standards and practicesAbility to simplify complex problems.Experience using finite element modelling software and associated post processing software, with experience in validation and verification of modelling tools and their outputs.Good knowledge of health and safety legislation and good practice.Understanding of the use of design tools within a BIM environment.Experience in producing and checking high-quality technical deliverablesMotivated team member with the ability to work to deadlines and communicate project progress.Good communication skills and ability to articulate information to a broad range of stakeholders.Committed to Continuous Professional DevelopmentPrincipal CS&A Engineer Responsibilities:Leading a team of CS&A engineers and architects in the definition, implementation and delivery of specified functional works that achieves safety, functional and business requirements.Key role holder within the Engineering team on the project.Delivery of the civil, structural, and architectural design.Manage the interface to and between key Delivery Partners and the design team.Understanding of the commercial implications of products, scope and packagesDelivery of substantiation and other approvals.Risk identification with proposed resolution / mitigation.Production of Schedule and identification of key milestones.Develop deliverables list and format (drawings, specifications, reports, BIM etc.)Criteria:Higher Education Qualification in Engineering (or equivalent) subject- MEng (preferred)Appropriate (Engineering or Scientific) Institution Membership- Chartered EngineerBackground engineering experience demonstrating a record of successful delivery including recent positions influencing professional engineers and guiding technical personnelExperience of working within a regulated and quality assured system (preferably nuclear) in roles where professional judgement is the key attributeTPBN1_UKTJ

Job Title: Management Consultant – ServiceNow Transformation We are seeking an experienced Management Consultant to support large-scale ServiceNow transformation programmes for enterprise clients. You will act as a trusted advisor, helping organisations design, implement, and optimise ServiceNow solutions to drive operational efficiency, digital workflow automation, and improved service delivery. Key Responsibilitie • sLead end-to-end ServiceNow transformation engagements, from discovery through to implementation and optimisatio, • nWork with senior stakeholders to define target operating models and digital transformation roadmap, • sTranslate business requirements into scalable ServiceNow solutions across ITSM, ITOM, HRSD, and CS, • MSupport process redesign and service optimisation aligned to industry best practice, • sCollaborate with technical teams, architects, and developers to ensure successful platform deliver, • yManage project risks, dependencies, and change impacts across complex environment, • sProvide thought leadership on ServiceNow capabilities and emerging platform feature s Key Skills & Experien • ceStrong consulting background with experience in digital or IT transformation programm, • esDeep understanding of ServiceNow platform capabilities and modul, • esExperience defining and delivering target operating models and process redesi, • gnExcellent stakeholder management and communication skills at C-lev, • elProven ability to lead cross-functional teams in complex, global environmen, • tsServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) desirab le

Health & Safety Officer Placement Programme no experience neededFrom £25,000 to £45,000 per annumTrainee Health & Safety Officer £25,000£45,000 Job ProgrammeThis is a self-funded programme that leads to employment, fees apply.Job Guarantee Complete the programme and get a job, or get your course fees back.Location: UK Wide (Remote Opportunities Available)Looking to start a career in Health & Safety?We are offering a structured pathway into Health & Safety, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK.No prior experience required.Train online at your own pace and become job-ready in as little as a few weeks.Our programme includes:Official IOSH Managing Safely CertificationOfficial NEBOSH General CertificateRisk assessment for hands-on experienceProfessional CV and LinkedIn supportInterview preparationDedicated recruitment support until placedFlexible, affordable, achievableTo make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure.Salary expectationsHealth & Safety Assistant: £25,000 £32,000Health & Safety Officer: £30,000 £45,000Progression into senior safety roles with higher earning potentialWe support you into employmentWe focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across health and safety, compliance, and risk management roles.From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role.Important:Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request.Apply now to get started.TPBN1_UKTJ

Contracts Manager (GasSafe / Plumbing & Heating)Didcot, Oxfordshire£60,000 + Van + Tools + Pension + Training + Progression + Overtime + HybridAre you a Contracts Manager from a residential background with a GasSafe qualification, looking for a high rewarding, autonomous role, offering new challenges every day?Are you looking to join a business who can help springboard your career with ongoing training, endless progression routes, and a wealth of company benefits?This growing company specialises in plumbing and heating installations for residential developments, turning over an astonishing £12 million pound a year whilst delivering full packages from first fix through to final commissioning.In this hybrid role you will be in charge of managing projects across multiple sites, being the key point of contact for clients, site managers and other contractors, also managing schedules and daily workloads, assisting on the tools when necessary and most importantly, carrying out site visits regularly.This role would suit a Contracts Manager from a plumbing/heating background across the residential sector, looking for a long-term career with consistent project work, and the chance to join a professional, growing company.This role:Being the key point of contact for clients, site managers and other contractorsConducting site and visits across, Buckinghamshire and BerkshireAssisting on the tools when necessaryCoordinating site activities ensuring that all contracts and relevant documentation is correct and updatedThe person:Contracts Manager or similarPlumbing & heating backgroundResidential experienceGasSafe registeredReference: BBBH25368Keywords: Oxfordshire, Plumbing, Heating, Contracts, Manager, Utilities, GasSafe, Projects, ResidentialIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment provider for this permanent position. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.TPBN1_UKTJ

On-target earnings up to £45,000Comprising a base salary of £34,640 - £38,100An uncapped monthly bonus scheme with average additional earnings of £6,900 per year.5 days a weekEarn extra with our refer a friend scheme T&Cs ApplyWere the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. Youll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems.Benefits Include:5.6 weeks annual leaveUp to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail storesDiscounts on everything from groceries, shopping, insurance, days out, restaurants and moreFamily & Friends Discount EventsOpportunity to buy a Trade Price Bike & enrol in the Cycle to Work SchemeFinancial planning support via Wagestream - access up to 30% of your salary in advanceGP Access, 364 days a year, 24 hours a dayJoin the Share save scheme with a 20% discount on sharesHealth Cash Plan to access wellbeing services and claim back healthcare costsPension Scheme & Life AssuranceYou will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.Skills and experienceMust have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experienceMust have a full drivers licence with no more than 9 pointsExperienced Technician/Mechanic able to carry out diagnostic work (brakes, steering/suspension, engine) and more complex repair and replacements (coolant/diesel injectors, head gasket, brakes, electrical)Why Halfords?Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.TPBN1_UKTJ