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About the Role Our client is looking for a skilled and reliable Electrician to join there team, carrying out a wide range of electrical duties to the highest standards. You will play a key role in delivering a quality service, ensuring all work meets statutory regulations, company policies, and SHEQ requirements. This is an excellent opportunity to join a supportive, professional team where high standards and customer care are at the heart of everything we do. Key Responsibilities As an Electrician, you will be responsible for: Completing a variety of electrical tasks, including: Consumer unit replacements Installing final sub-circuit wiring Fault finding and remedial works Replacing final circuit accessories (sockets, switches, etc.) Installing extractor fans in bathrooms/toilets Replacing light fittings in line with manufacturer instructions Testing in accordance with BS 7671 Completing all relevant electrical certification (EICR, EIC, Minor Works) Ensuring compliance with specifications and workmanship standards Delivering excellent customer service in a polite and professional manner Holding and responsibly using keys for communal areas and meter cupboards Liaising professionally with clients, consultants, contract administrators, and head office Coordinating materials and completing all documentation accurately and promptlyWhat We Offer In return, we provide a competitive salary and a comprehensive benefits package, including: Pension scheme 24 days annual leave + public holidays Life cover (1.5× annual salary) 24/7 Employee Assistance Programme and wellbeing app access Employee discount schemes for major retailers and brands Gym membership discounts Cycle to work scheme A wide range of learning and development opportunities, including professional qualifications and tailored training programmesAbout You We're looking for someone who brings: Skills & Abilities Excellent organisational skills Full, clean UK driving licence A professional and proactive attitudeExperience & Knowledge Up-to-date industry knowledge Strong understanding of current Health & Safety legislationKey Attributes Enthusiastic and motivated Flexible and adaptable Reliable and responsible Courteous and professionalQualifications City & Guilds / NVQ Level 3 or equivalent (Essential) AM2 (Essential) 2391 Testing and Inspection (desirable)What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach out to Adam at or (phone number removed). If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDC

About Us We are part of the Panda Recycling Group and a leading waste management company providing integrated collection and recycling services to a wide range of businesses and local authorities. We are seeking a skilled Fabricator–Welder to join our Fabrications team in Salford. The successful candidate will be responsible for repairing, maintaining, and refurbishing waste containers to a high standard, ensuring all work reflects the quality and professionalism expected by our customers. Key Responsibilities Fabrication & Welding Carry out welding, grinding, cutting, burning, and general fabrication duties as assigned by the Fabrications/Maintenance Manager Repair and maintain waste containers, ensuring they are fully functional, safe, and presentable for customer use Maintain machinery, tools, and equipment to a high standard, promptly reporting defectsWorkplace Operations Work collaboratively with the welding/fabrication team and approved third-party contractors Ensure all work areas are free from hazards prior to commencing tasks Maintain good housekeeping standards within the fabrication yard at all times Support the maintenance workshop with tasks as required Clean down your work area at the end of each shift and ensure safe working practices are followedDocumentation & Communication Complete and submit relevant documentation such as log sheets, tool checks, inspection reports, and other required paperwork Communicate professionally with customers, colleagues, and site personnel while representing the companyHealth & Safety Responsibilities Comply with all company Health & Safety policies, procedures, and safe systems of work Ensure correct use of PPE at all times Carry out hot works in accordance with HSE guidelines and company permit-to-work procedures Immediately report any hazards, unsafe conditions, near misses or incidents to the Fabrications Manager Participate in SHEQ workshop toursRequired Qualifications & Experience Essential NVQ Level 2 or Level 3 in Fabrication & Welding (or equivalent) Proven experience in MIG welding (additional welding processes beneficial) Ability to read and understand technical drawings Experience using grinders, cutting equipment, and general fabrication tools Good understanding of workshop Health & Safety practices Full UK driving licence (if operationally required)Desirable BS EN ISO 9606-1 (Welding Qualification) or equivalent coding/certification IPAF or PASMA certification for working at height Forklift Truck (FLT) licence (counterbalance or telehandler) Experience working in waste, recycling, manufacturing, or heavy-duty engineering environments Hot Works & Fire Safety awareness training First Aid at Work certificationKey Competencies Strong practical and mechanical skills Excellent attention to detail and commitment to quality Ability to work independently and as part of a team Strong problem-solving skills Reliable, safety-driven, and proactive We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

THE COMPANY: We have an exciting opportunity for a Garment Technologist to join a fast fashion Ladieswear supplier. The company create fashion ranges for high-street & online retailers including ASOS, New Look, etc. The ideal candidate will have 2 years’ + experience working in a similar role, have excellent communication skills, be self-motivated and be able to work well on their own and as part of a team. BENEFITS: Flexi-working hours. 25 days holiday On-site parking. Opportunity to progress. THE ROLE: Working with designers/account managers creating first size spec for sampling and costing. Work closely with the Mechandiser to ensure critical path dates are reached and updated on a daily basis. Attending handovers and highlighting at handover any forseeable issues. Liaising with customers and overseas factories. Responsible for attending fit meetings - relaying issues / comments to the overseas factories. Produce clear and detailed technical specifications. Ensure that all fit samples and production runs smoothly. Measuring development, fit samples, pre-production samples and production samples ensuring these are to the required quality and measurment. Ensure all technical information is kept up to date with customer requirements and manuals and communicated to factories. Have the ability to read and advice on test reports to the customers requirments. Have an understanding on care labels based on the fabric. Checking 3rd party inspections ensuring these are to the customers requirments. Carry out checks for bulk stock, compare with approved production sample/spec for own brand SKILLS REQUIRED: Have a minimum of 2 + years experience in a similar role. Have a degree in Fashion Technology or experience working within the supply chain Understanding of garment construction. Highly organised & attentive to detail. Strong Excel skills. An understanding of pattern cutting /grading is desirable. Knowledge of sustainability is preferred but not essential Ability to work under pressure and to key deadlines. Able to work on ones own inititive along with being a team player. Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Resident Liaison Officer Location: Halifax / Bradford ⏰ Hours: Monday to Friday, 8:00am – 4:30pm Pay: £14.00 per hour / Car Allowance: £10.00 per day / Business Mileage: 25p per mile Contract: Temporary ongoing – with the potential to go permanent We are seeking a dedicated and professional Resident Liaison Officer (RLO) to act as the key point of contact between residents and site teams during improvement works. This is a customer-focused role requiring excellent communication skills, empathy, organisation, and the ability to manage sensitive situations effectively. The successful candidate will ensure residents are fully informed, supported, and confident throughout the works programme. Key Responsibilities: Contact residents prior to works commencing to arrange access and ensure they are fully aware of: The scope of works Timescales Details of the workforce carrying out the works Maintain a high standard of customer care for residents whose homes or external environments are being worked on. Liaise closely with site management and keep residents informed throughout all stages of the project. Offer advice and practical solutions to resolve any issues that may arise. Investigate and assist in resolving Stage One complaints relating to works programmes. Where necessary, escalate and fully brief the Customer Services Manager. Issue and explain Resident Information Packs, ensuring all key details are clearly understood prior to works starting. Co-ordinate and implement support plans following individual or project-specific impact assessments. Ensure residents are inducted in health and safety procedures while works are ongoing. Ensure communications are available in languages other than English where required. Assist in collecting and recording customer satisfaction data as requested by the Customer Services Manager. Conduct regular liaison before, during, and after works via letter, email, telephone, and home visits. Ensure adherence to all customer service policies and procedures. Maintain accurate records and complete all required administration.Requirements: ✅ The ideal candidate will have: ✅ Excellent communication and interpersonal skills ✅ Strong organisational and administrative abilities ✅ Experience in customer service, housing, construction, or a similar environment (desirable) ✅ The ability to handle complaints professionally and calmly ✅ A proactive, solution-focused approach ✅ Full UK driving licence and access to a vehicle Interested? Apply now Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy

Payment Support / Collections Advisor - February 2026 Start Manchester City Centre | Hybrid (2 days from home) £27,000 - £30,000 + 10% Annual Bonus Start 2026 in a role that combines stability, purpose, and progression. We're hiring for a fast‑growing UK car finance business that puts fairness, transparency, and customers first. The Role You'll join a supportive Payment Support / Collections team, helping customers who have fallen behind on payments. Through empathetic, solution‑focused conversations, you'll agree realistic outcomes that help customers get back on track. This is not a script‑led or high‑pressure environment - it's about listening, understanding, and delivering a positive customer experience. What You'll Do Speak with customers experiencing payment difficulties Agree fair and achievable repayment plans Support vulnerable customers with care and empathy Work with internal teams to resolve cases effectively Keep accurate system records Identify risks and suggest service improvements Salary & Working Pattern £27,000 - £30,000 depending on experience 10% annual performance bonus plus discretionary company bonus Monday-Friday, 9:00am-6:30pm (37.5 hours) One Saturday morning every 3-4 weeks (shorter week when worked) Hybrid working - 2 days from home Benefits 25 days holiday + bank holidays (rising to 28) Private medical insurance (Vitality) Health cash plan (including children) 5% employer pension contribution Free breakfast, drinks and fruit in the office Employee discounts platform Paid volunteering day Mental health support (6 free counselling sessions) Enhanced sick pay and family leave Why Join? With over 450 employees nationwide, this is a people‑first business focused on doing the right thing for both customers and colleagues. You'll gain long‑term stability, genuine support, and clear opportunities to grow. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

JOB DESCRIPTION About the role We have an exciting opportunity for a Head of Rent, Service Charge and Customer Accounts to join the Guinness Team. This permanent, full-time, 35 hours per week vacancy based in our Oldham office has a hybrid working option. The purpose of the role is to lead the strategic development and operational management of Guinnesss Rent, Service Charge and Customer Accounts service. What were looking for We know that how we do things is just as important as what we do, so youll not only be highly self-motivated with the rigour to pursue goals, youll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. Youll be able to demonstrate Essential: Senior management experience in Rent, Service Charge and Customer Accounts management environments. Proven track record of strategic and operational planning in leading the delivery of high-quality customer focused services. Significant experience of leading, managing and motivating multi-disciplinary operational teams. Exceptional customer and commercial focus demonstrated in personal actions and behaviours. Experience of leading delivery of measurable improvements in performance and quality. Experience of leading implementation of significant business change. Excellent oral and written communications. Excellent knowledge of Microsoft Office. Demonstrate the Guinness Behaviours. Demonstrate the Guinness Leadership and Management Standard. Desirable: Broad understanding of the not-for-profit sector, and / or housing sector. Broad understanding of income recovery / arrears collection industry. Qualifications Essential: Educated to degree level and/or relevant professional qualification, e.g. CIH Level 6. If youre interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

Business Development Representative (BDR) Powering Digital Transformation in Life Sciences Company – The gold standard in Infection Prevention – manufacturing a range of chemicals ensuring disinfection, hygiene and safety on customer sites. • Global Market Leader, • Manufacturer, • Excellent career progression opportunities, • Structured training Base Salary to £38k with 30% uncapped bonus and exceptional benefits package Business Development Representative (BDR) - Powering Digital Transformation in Life Sciences This role can be fully remote or internal / hybrid using the companies network of offices throughout the UK. Are you ready to break into conversations that shape the future of pharmaceuticals, biotech, and advanced manufacturing? We’re looking for a driven, curious, and resilient Business Development Representative (BDR) to help expand our clients footprint in the dynamic life sciences sector — including pharmaceuticals, biotech, CDMOs, and personal care companies. If you’re energized by meaningful conversations, thrive on building relationships, and want to sell solutions that directly impact compliance, quality, and patient safety — this is your opportunity. The Opportunity As a BDR, you’ll be the first point of contact for prospective clients seeking specialized, regulatory-compliant software solutions such as: • Digital Logbooks, • MES / Electronic Batch Records, • Cleaning Validation Systems, • Other GxP-compliant solutions Your mission? Identify. Engage. Qualify. Create Opportunity. You’ll build a high-quality sales pipeline and set the stage for our Account Executives to close transformative deals. What You’ll Be Doing Prospecting & Lead Generation - Identify and research target accounts in pharma, biotech, CDMOs, and personal care. Use tools like LinkedIn Sales Navigator, Co-Pilot, and CRM platforms to uncover high-value prospects. Outreach & Engagement - Launch personalized cold calls, targeted email campaigns, and social selling strategies. Spark meaningful conversations that open doors. Lead Qualification - Conduct discovery conversations to understand regulatory challenges and operational pain points. Navigate topics like GxP, 21 CFR Part 11, and Annex 11 with confidence. Apply qualification frameworks (BANT, CHAMP) to ensure strong opportunity fit. Meeting Handoff - Schedule high-quality meetings and demos for Account Executives. Ensure seamless information transfer and context-rich handovers. CRM Excellence - Maintain detailed records in CRM systems (e.g., Dynamics/Salesforce). Track progress, pipeline health, and reporting metrics. Cross-Team Collaboration - Work closely with Sales and Marketing to refine messaging and optimize campaigns. Share valuable market insights from prospect interactions. Hit (and Exceed) Targets - Meet monthly and quarterly quotas for qualified meetings and pipeline contribution. What You Bring • 1–2+ years in sales, marketing, or business development (B2B software or life sciences preferred), • Exceptional communication skills — you can simplify complex technical and regulatory topics, • Experience with CRM systems (Dynamics/Salesforce) and sales tools (Sales Navigator, engagement platforms), • Resilience, drive, and a results-focused mindset, • Strong research, organization, and analytical abilities, • Comfort working independently and within a fast-paced team, • Creative thinking when overcoming objections Bonus Points • Degree in Biotechnology, Biology, Biomedical Sciences, or related technical discipline, • Experience selling regulated software or SaaS, • Fluency in a European language Why Join Us? • Work at the intersection of technology and life sciences innovation, • Engage with industry leaders shaping the future of compliance and manufacturing, • Develop deep expertise in a high-demand, high-growth sector, • Clear pathway toward Account Executive or strategic sales roles, • Be part of a collaborative, ambitious, and impact-driven team Ready to Build the Pipeline That Powers Progress? If you’re motivated by meaningful sales conversations, passionate about life sciences, and ready to accelerate your career — we want to hear from you. To apply for this – or any of our exciting opportunities please apply online… Progress Sales Recruitment is a specialist sales only medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service. With over 8 years’ experience in recruitment, we specialise in the following areas of work - Nurse Advisers, Clinical Specialists, Theatre Sales Specialists, Sales Executives, Business Development Managers, Team Leaders, Sales Managers, Sales Directors, and all other sales focused roles within the medical sector. Our core therapy areas include Vascular, Endoscopy, Urology,Neurology, ENT, Infection Control, Anaesthesia, Blood Products, Diathermy, Infusion, Orthopaedics, Surgical Instruments and all PCT, Primary, Secondary, Theatre and Rehabilitation products

Transport Administrator – Logistics & Distribution Location: Middleton, Manchester Salary: £26,000.00 per annum Job Type: Full-time, Permanent Schedule: Monday–Friday, 40hrs per week (9am-5pm/10am-6pm) The Role A UK leading third party logistics and distribution company situated in the Middleton area is looking for a Transport Administrator/Traffic Clerk to provide compliant and efficient administrative support to the companies transport operations You’ll be working alongside X2 Transport Shift Supervisors, the companies Driver Trainer and Operations Manager and will be responsible for the following... Key Responsibilities • Supporting the Transport Supervisors and management team with Driver hours and Tachograph compliance., • Ensuring customer requirements (internal/external) are met on a day-to-day basis while managing suppliers such as subcontractors, agencies, fuel suppliers etc. As well as participating in daily driver deb-briefs., • Ensure that all Driver legislation is adhered too, vehicles are maintained correctly and if required ensure action is taken to remedy any defects found., • Ensure fleet records for the depot are maintained to a high standard. This will include daily checks, defect reporting, servicing (tail lifts, tacho calibration, MOTs)., • Completing tacho records for vehicles and drivers, • Tacho infringement management and adherence to the company fleet management policy., • Assist with compiling of Health & Safety Legislation (SSoW, Risk Assessments, Toolbox Talks, LOLER/PUWER/RIDDOR regulations) Requirements • Minimum of 2 years’ experience in a Transport Administrator/Traffic Administrator/Transport Clerk role., • General IT knowledge (Excel, Word etc.), • Good general transport knowledge, • PC literate Highly Desirable: • Experience working to O license standards Salary & Benefits • £26,000.00 per annum, • Monday–Friday (40hrs pw, 9am-5pm/10am-6pm), • 28 days holiday, • Company Pension Scheme, • We Care health care plan, • Voucher scheme, • Ongoing training and career development opportunities About the Employer This is a well-established logistics organisation providing distribution, warehousing and third-party logistics (3PL) services across the UK. To Note: Should you have not heard back within 14 days, please assume that you have been unsuccessful TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note that by applying for this position you consent to TLP processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the TLP website, or it can be provided upon request

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award winning teams - we are currently recruiting for a Chef Manager to join our team in Oldham. Location: Oldham - OL2 6JG Rate of pay: £35,000 per annum Working pattern: 40 hours per week, Mon - Fri, 07:00 - 15:30 (occasional Sundays for cover) Key responsibilities Managing team of 4 to provide busy breakfast and lunch service. Responsible for all aspects of H&S, quality, as well as achieving commercial targets. Ensure consistently high standards of food quality, presentation, and timely service for up to Approx. 150 covers per day, canteen style service. Develop and plan menus in line with seasonal availability, customer preferences, and budgetary guidelines, while maintaining variety, nutritional balance, and cost control. Manage staff rotas and scheduling, ensuring appropriate coverage across all services and monitoring working hours to comply with labor regulations and operational needs. Conduct regular stock takes and maintain stock levels, placing timely orders, minimising waste, and ensuring cost-effective use of resources. Facilitate effective communication within the team through regular meetings and clear, timely updates to ensure alignment on daily operations, service expectations, and kitchen priorities. What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role Are you an experienced Data Quality professional? The Guinness Partnership is seeking a new Data Quality Assurance Analyst to join our Data Assurance Team. This is a full time, 35 hours per week, permanent role based at our Oldham, Bower House office. We are currently working to a hybrid style. The overall purpose of the role is to undertake relevant, useful, in-depth and complex data analysis to support stakeholders to understand and continuously improve the corporately reported performance information. What were looking for We are seeking an individual with proven experience in analysing complex data sets to identify weaknesses in data quality controls, provide clear and actionable recommendations for improvement, and ensure that agreed actions are completed to a high standard. The role involves working closely with the Head of Data Assurance to develop and enhance our approach to data quality and reporting, as well as collaborating with operational teams to ensure outputs are accurate and reliable. In this role, you will design and deliver a programme of ongoing data quality testing, providing assurance over the accuracy and integrity of source data and corporate reporting. You will also contribute to targeted projects aimed at improving the quality of key organisational data sets. The role requires the ability to produce clear and structured work plans to guide analytical activity, while building effective relationships with stakeholders to strengthen the organisations overall approach to reporting and data assurance. The successful candidate will also have experience in identifying efficiencies and new ways of working, including the use of automation, to enhance the quality, consistency, and reliability of corporate reporting and analysis. Youll be able to demonstrate Essential: Excellent understanding of the principles of data quality and a track record of driving improvements in them. Knowledge of data management practices and data analysis techniques and tools, experience of using them to improve data quality. Analytical skills with the ability to collect, organise and analyse large amounts of data and information with attention to detail and accuracy. Leading in the identification and presentation of problems and solutions. Proven experience of taking a data led approach to analysing and evaluating corporate performance. Ability to explain complex information and use findings to influence stakeholders to make improvements. Ability to produce robust documentation relating to corporate reporting and benchmarking and analysis and reporting of findings. Demonstrates the Guinness Behaviours. Desirable: Awareness of statutory and regulatory requirements relating to Asset Management, Customer Services and Health & Safety. Good current knowledge of IT systems used in social housing. Ability to understand data tables, SQL and/or system interfaces. Qualifications Essential: Educated to Level 3 (A level or equivalent) or higher. Desirable: Educated to Level 6 (degree or equivalent) in numerical discipline or modern data related qualification. If youre interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support team, you'll act as the first point of contact for customers, delivering knowledgeable guidance and resolving queries with efficiency and care. You'll play an important role in creating positive experiences while ensuring processes are followed accurately and compliantly. Your Responsibilities Respond to customer calls, providing clear information and practical solutions Review and investigate account queries or discrepancies with precision Carry out telephone-based trading instructions in line with company procedures Liaise with internal departments to resolve more complex matters Manage outstanding cases and ensure all actions are completed promptlyAbout You Proven experience supporting customers across multiple channels including phone, email, and live chat Strong communication skills with a friendly, professional manner Naturally helpful with a customer-first approach Confident problem solver who takes responsibility for outcomes Positive attitude with the ambition to develop within financial servicesWhat's in It for You Flexible hybrid working pattern (home and office) Comprehensive training and continuous coaching Clear career pathways and long-term opportunities Welcoming, team-oriented culture that recognises success If you're looking for a role where you can make a real difference while growing your career, we'd love to hear from you. Apply today and start your journey in financial services. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy

Are you seeking a role that offers both professional growth and a supportive work environment? A reputable company within the construction sector, based in Middleton, is looking for an experienced Office Manager to join their team. This full-time position promises a dynamic workday, a competitive benefits package, and a chance to be part of a company that values trust, respect, integrity, adaptability, and customer focus. Why This Role Stands Out: • Generous Leave: Enjoy 25 days of holiday plus bank holidays, ensuring you have ample time to recharge. - Healthcare Program: Access to a comprehensive healthcare program to support your well-being. - Pension Scheme: Benefit from a competitive workplace pension, securing your future. - Annual Bonus: A 10% bonus paid annually, based on company profits, recognising your contribution to the company's success. - Work-Life Balance: Flexible start and finish times between 8:30 a.m. and 5 p.m., with a half-hour lunch break. - Team Spirit: Regular office initiatives such as summer barbecues, awards nights, pizza nights, and meals out, fostering a strong team culture. Role Responsibilities: 1. Take reasonable care for the health, safety and wellbeing of self and others identifying hazards, and reporting risks and incidents or unsafe conditions promptly, 2. Carry out duties in line with company values and expected behavioural standards, 3. Manage office operations, ensuring a smooth and efficient working environment, 4. Provide administrative support to senior management as required., 5. Process purchase orders, invoices, and supplier payments in an accurate and timely manner, 6. Reconcile supplier statements and resolve any discrepancies, 7. Liaise with suppliers to address any queries or issues related to invoices and payments, 8. Monitor and manage customer accounts to ensure timely payment of outstanding invoices including sending reminders and resolving payment disputes, 9. Manage and process weekly and monthly payroll ensuring all employees are paid accurately and on time, 10. Manage all Payroll regulatory reporting requirements to Pensions and HMRC, 11. Any other reasonable duties as required and requested by the Senior Management Team Skills and Experience Required: • Sage Expertise: Proficiency in Sage and/or Sage 50 Payroll - Essential, • Finance Acumen: Demonstrable experience in both Purchase Ledger and Credit Control - Essential, • Payroll - Previous experienced processing payroll and HMRC reporting requirements is essential, • Desirable Qualifications: A formal qualification such as AAT is advantageous but not mandatory., • Tech-Savvy: Experience with Syrinx or similar business management systems is beneficial. This role is ideal for someone with a strong background in transactional finance, looking to bring their expertise to a supportive and dynamic environment. If you are detail-oriented, adaptable, and ready to contribute to a thriving company, this position could be your next career move

Hours of Work:40 per week (35 from Spring 2026) Closing date:13thMarch 2026 At MSV Housingwerecommitted to making sure our customers havegood qualitysafe homesandourRoofersare key to making this happen. We are looking to recruitan experiencedindividual tojoin our established team.Our Roofersareresponsible fordelivering high-quality roofing repairs, maintenance, and small-scale renewal works across the Groups housing stock and commercial assets. It ensures all roofing activities are carried out safely, efficiently, and to a consistently high standard, supporting the delivery of a reliable and customer-focused property maintenance service. In addition, we are looking for candidates that have apassion to advocate on behalf of people and communities. Whatwill ourRoofersdo; Carry out roofing repairs across slate, tile and flat-roof systems, including ridge tiles, leadwork,chimneysand roofline components. Inspect,diagnoseand resolve roofing defects, leaks, gutteringissuesand associated building problems. Install,replaceandmaintainroofing materials, rainwater goods, uPVC roofline, battens,underlaysand minor re-roofing works. Ensure safe working practices, including correct use of access equipment, fall-prevention, compliance with health & safety and asbestos procedures, and proper tool/vehicle checks. Deliver excellent customer service, keepingaccuraterecords,maintainingclean work areas, collaborating with colleagues, and supporting apprentices and out-of-hours emergency response. Whatwe are looking for; City and Guilds Craft or minimum NVQ level 2 inan appropriate craft-basedtrade or substantial relevant experience Experience of working as part of a multidiscipline team Managing and prioritising a demanding workload Customer focused and a desire to provide services to a high standard Experience of working collaboratively in a busy team environment. This is a hands-on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key.Youllbe based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach. We'recommitted to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is basedwithin our property care teamwhereyoullbe entering the homes of ourcustomers,a basiccriminal records background check (free of charge to you) isrequired.A criminal conviction does not necessarily stop you from working with us. All decisionsregardingconvictions will be made on a case-by-case basis.Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancys candidate pack. We offer a range of great benefits including: Company vehicle 33days holiday per yearplus bank holidays, andaholidayabuyscheme. Company pension scheme with up to 10% matched contributions Company fundedaccess to a health cash plan, where you can claim back costs of everyday health treatments such as optical,dentaland much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employeeassistanceprogramme, free counselling, mental health first aiders andnumerouswellbeing initiatives Life assurancesubject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of therole;however,weencourage candidates tosubmitan ammonised CVif they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues tofacilitatethis. For more informationabout the role please visit ourcareers page where you will find a candidate packand apply for the role. Werepassionate about inclusion andwedlove to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for thisrole, butwant to apply. Go ahead. We will decidewhether or notyou are what we are looking for. TPBN1_UKTJ

Client Customer Service Administrator Location: Salford Salary: £28,000-£28000 Job Type: Permanent, Full‑Time Overview We are supporting a well‑established organisation that provides workplace support services to individuals requiring adjustments in their roles. They are committed to delivering high‑quality customer care and ensuring clients receive the right support throughout their journey. They are looking for a highly organised and empathetic Administrator to coordinate service requests, manage communications, and ensure smooth scheduling of onsite and remote support sessions. This role is ideal for someone who is proactive, detail‑focused, and passionate about helping individuals access the tools and adjustments they need to thrive at work. Key Responsibilities Communication & Enquiry Handling Respond promptly and professionally to incoming email enquiries. Manage both incoming and outgoing telephone calls, providing clear updates and guidance to clients. Follow up on outstanding tasks, documentation, or service actions. Service Request & Case Management Process workplace adjustment service requests, including both government-supported and privately funded cases. Support clients throughout their journey, ensuring they feel informed and looked after. Prepare and send standardised quotations. Scheduling & Coordination Organise onsite services such as deliveries, training, or coaching sessions. Coordinate remote services including virtual coaching, online training, and external support arrangements. Liaise closely with internal departments such as logistics, procurement, training, coaching, and administrative teams. Payment & Documentation Arrange and process customer payments through various channels (telephone, payment links, purchase orders). Maintain accurate and high‑quality data entry across internal systems. Support the upkeep of internal and external KPIs by ensuring tasks are completed within agreed timeframes. Key Attributes Communication Skills Professional and confident written and verbal communication Ability to communicate sensitively when supporting individuals with varying needs Comfortable handling frequent telephone interactions Organisation & Time Management Strong multitasking ability across emails, systems, and case files Skilled at prioritising and managing a busy workload Proactive, Problem‑Solving Mindset Able to take initiative and resolve issues independently Confident following up on outstanding information or actions Attention to Detail High standard of accuracy in data entry and documentation Empathy & Professionalism Understanding and supportive approach to individual needs Maintains professionalism and discretion at all times Technical Proficiency Confident using email, CRM systems, Microsoft Office, and online forms Capable of navigating supplier or administrative portals Customer‑Focused Approach Keeps clients informed and supported throughout their journey Handles complex cases with patience and professionalism Team Collaboration Works effectively with internal teams and external partners Relevant Experience Essential Previous administrative or coordination experience Experience managing shared inboxes, case tracking, or service documentation Strong telecommunication skills Preferred Familiarity with workplace adjustment processes or government‑funded support schemes Experience coordinating training, coaching, or service delivery Background liaising with multi‑disciplinary teams Benefits Living Wage Employer 28 Days Annual Leave Birthday Day Off Private Health Care Scheme Employee Recognition Awards Casual Fridays Company Events Career Progression Opportunities Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Exciting Payroll opportunity in Manchester! - Senior Payroll Advisor Are you passionate about Payroll would you like to… Work for an award-winning global SaaS business Be part of the most progressive and dynamic payroll bureau in the UK Be part of exponential growth, with amazing progression opportunities Join an exciting and vibrant environment in the heart of Manchester Show your passion for payroll and customer excellence? We are looking for an experienced payroll professional to work as part of our Payroll Advisory team, where you will be responsible for ensuring legislative support of all complex cases within for clients. . You will be responsible for delivering customer excellence to payroll clients and will be the central point of escalation for all complex payroll software and advisory related cases. Key Duties/Tasks: The ability to triage and troubleshoot complex technical payroll tickets, identifying and resolving data upload and aiding client queries relating to technical issues found in product. Replicate any complex software issues in a UAT environment, and where necessary ensure an effective handoff to Second Line Support for any Technical Payroll Cases that require bug recording and Jira tickets raising. Pro-actively identify any suitable workarounds for clients while Software Technical Cases are being worked through to resolution. Ensuring all basic and complex client software related queries are responded to and resolved, adhering to the Payroll SLA. Attend regular calls with our third party payroll supplier effectively managing the open case queue. Act as a point of escalation for the First Line Payroll Advisers on more complex or in-depth issues. Identify any potential chargeable consultancy work to bring in opportunistic revenue to the Payroll Service Team. Responsible for maintaining Salesforce, ensuring that all customer calls are logged as cases and dealt with against the correct account. Gathering in-depth and accurate information from the customer and investigating complex technical issues to time and to quality. Interpreting client behaviour when raising bug tickets so developers have a clear picture on what's happened, in order to identify a potential root cause. Participating in regular team updates, presenting findings, and reporting departmental statistics when required. Regularly sending feedback through the Product team for feature developments and bug fixes. Ensuring your payroll and systems knowledge is always kept up to date. What you bring to the team: A technical payroll background Minimum of 2 years proven experience of supporting software applications in a HR and/or Payroll environment. A strong awareness and understanding of UK payroll legislation (essential). Knowledge of HMRC reporting requirements for Payroll and associated rules and data validation. The ability to be able to balance all employee data (year to date) from the P11 and mirror this accurately in the Payroll Software to advise clients on how to correct any issues at employee level. The ability to communicate effectively with all levels, across internal and external stakeholders. Proven ability in delivering first rate customer care, always remaining patient and empathetic. Excellent attention to detail, time management and problem-solving skills. Willingness to learn and step outside your comfort zone. The ability to become a brand ambassador. Able to meet deadlines and prioritise tasks. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail and other discounts) Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance Company incentives, access to discount schemes. Holidays increase after 2- and 5-years' service. Free hot breakfast every Monday Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre Pension with Royal London Be part of a new business division with growth and development opportunities Normal working hours are 37.5 hours a week, 9:00AM - 5:30PM. 51225JT INDPAYN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well. TPBN1_UKTJ

Role: Customer Care Advisor/Planner Contract: 3 months (possible extension) Location: Oldham, UK Role type: Full-time Working shifts: Monday to Friday (37.5 hours) Client: Equans EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Job Summary The role of the Customer Care Advisor/planner is to support the planning and customer service team by handling customer interactions via phone, email and portal activities. Duties include: responding to phone calls and email requests, maintaining customer service records via the CAFM system, planning in operatives works and updating diaries. Carry out various tasks to a high standard as instructed, including but not limited to: Confirming and booking in appointments through Equans IT system currently Castleton Maintain. Raising and updating support tickets to enable tracking and resolution of customer requests. Investigating and resolving customer complaints and closing out support tickets. Ensuring Customer Service Level Agreements have been met Maintaining a database of customer information. Escalating and liaising with appropriate teams when necessary. Arranging follow on appointments for any jobs not completed on first visit. Closing jobs in the system complete or cancelled as the day unfolds. Communication with operatives / Engineers on site Written and verbal communication with MCC / Northwards Dealing with various inboxes Customer Satisfaction surveys Work in any workstream as required Any administration task to support the roleSkills and abilities including but not limited to: Excellent organisational skills Ability to deliver high quality Customer service Ability to communicate professionally at all levels Current and Valid Full & Clean UK driving license Professional attitude and approach to work Ability to competently operate IT packages eg. MS office Experience including but not limited to: Experience of Partnership arrangements Experience of Responsive Repairs or service contacts Understanding of local government and RSL's Understanding of an appointment process Previous Planning experience What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Field Service Engineer – Paper Industry Specialist North West (primarily Manchester) – with UK-wide travel flexibility Salary – Experience Dependent + Car + Bonus + Private Medical I’m currently recruiting for one of the worlds best known engineering companies who are seeking a QCS specialist to join their team. Focusing mainly on a key paper manufacturing site in Manchester. You'll become the go-to expert for advanced Quality Control Systems (QCS) — high-precision measurement and control technology that ensures top-quality paper production runs smoothly and consistently. Responsibilities – Field Service Engineer (QCS) Deliver full preventative and corrective maintenance, configuration, calibration, modifications, cleaning, and adjustments on specialist QCS equipment — both on-site and via remote dial-in. Provide high-level technical and application support, including troubleshooting software issues and advising on maintenance strategies, process optimisation, and operational best practices. Fulfil Service Agreement commitments using specialist reporting tools (like ServicePro) to demonstrate performance and value. Participate in a 1-in-3 on-call rota (with 24/7 support ethos) — offering out-of-hours cover when needed. Build strong, collaborative relationships with production and engineering teams at customer sites. Occasionally travel to other UK sites to support the wider team and deliver the same high standards. Experience/Qualifications - Field Service Engineer (QCS) Minimum Level 3 or HNC (or equivalent) in Electrical Engineering, Measurement & Control Engineering, or a closely related field Clean UK driving licence. Good networking and relationship-building abilities Results-driven mindset Knowledge of the paper manufacturing industry. Experience with QCS systems (or similar process control/measurement technology). Commercial awareness. Benefits - Field Service Engineer (QCS) Competitive salary 25 days annual leave plus bank holidays Competitive contributory pension scheme Life assurance Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) Internal mobility opportunities, mentorships & access to projects globally Employee Assistance Programme Generous employee referral scheme Company car or cash for car allowance Private medical cover for yourself Generous bonus scheme For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website Ideal background / Previous roles may include: Field Service Engineer | Service Engineer | QCS/DCS Technician | Controls Engineer | Instrumentation Engineer | Process Control Technician | Automation Technician | Electrical Field Engineer | Maintenance Engineer (Paper/Pulp/Process Industries) | Site Service Engineer | Technical Support Engineer (Industrial Automation) | PLC/DCS Specialist | Measurement & Control Technician Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Complex Care Professionals Ltd is a successful and expanding company with three branches in the Northwest. We are a forward-thinking and innovative organisation that prides itself on "simply putting people first," a principle that applies to both our staff and our clients. Job Description As a Care Coordinator at Complex Care Professionals Ltd, you will play a vital role in ensuring the delivery of high-quality, personalised care services to our clients while contributing to the growth and development of our business. Your exceptional communication skills and proactive approach to business development are essential in this dynamic and rewarding position. Key Responsibilities Uphold Core Values: Adhere to company policies and procedures, promoting diversity and equal opportunities in the workplace. (Note: Ensure adherence to company values and support an inclusive culture.) Business Development: Proactively grow your desk by maintaining and developing relationships with clients, identifying new opportunities. (Note: Growth-driven role focused on client relations and identifying business prospects.) Exceptional Communication: Liaise effectively with clients, carers, and external professionals to ensure seamless service delivery. (Note: Clear communication is key to smooth service delivery.) Recruitment: Interview and onboard high-quality care staff to maintain an excellent workforce. (Note: Recruitment will help strengthen and expand the team.) Care Planning: Facilitate new packages of care from the point of discharge. (Note: Involvement in care plans from discharge onward.) Scheduling: Plan and coordinate cover for holidays, training, and planned absences. (Note: Coordination is crucial for maintaining service coverage.) On-Call Support: Participate in the on-call out-of-hours service on a rotational basis. (Note: Includes out-of-hours responsibility on a rota.) Rota Management: Organise and optimise care worker rotas for efficiency in travel time and staff skill matching. (Note: Key part of the role involves rota optimisation.) Client & Staff Interaction: Make & answer telephone enquiries promptly and professionally, providing solutions to queries. (Note: Customer-facing, ensuring smooth communication between clients and staff.) Quality Assurance: Ensure high-quality care services are delivered to vulnerable individuals in their own homes. (Note: High standards of care must be maintained.) Staff Supervision: Conduct staff supervisions, appraisals, and performance management. (Note: Supervisory responsibilities for team development and performance tracking.) Professional Liaison: Liaise with professionals such as GPs, Commissioners, and District Nurses. (Note: Work alongside health professionals to ensure integrated care delivery.) Service Reviews: Collaborate to ensure positive user reviews are collected and actioned. (Note: Ensuring client satisfaction through regular reviews.) System Management: Maintain and update electronic rostering systems. (Note: IT systems management will be a large part of the role.) Expense Management: Ensure timely submission of travel expenses. (Note: Managing expenses will be part of the role.) Requirements Experience: Minimum of 3 years' experience in a similar role (desirable). Qualifications: Relevant qualification, such as Business Studies or Social Care (desirable). Driving Licence: Valid driving licence and access to own vehicle (desirable). Organisational Skills: Extremely well-organized with excellent planning and prioritising ability and high attention to detail. Management Experience: Management and supervisory experience (desirable). Technical Skills: Experience using scheduling/recording systems (Access People Planner & Access Care Planner desirable). Independence: Ability to work unsupervised. Administration Skills: Strong administration skills and ability to manage multiple workloads. Flexibility: Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours. Care Experience: Previous domiciliary care experience (desirable). Problem-Solving: Strong problem-solving skills. Communication Skills: Strong written & verbal communication skills. IT Proficiency: Knowledge of Microsoft Office applications, including Word and Excel (essential). Benefits Competitive salary. Opportunities for professional development and career progression. Supportive and inclusive work environment. Company pension scheme. Flexible working arrangements. TPBN1_UKTJ

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perksINDMANJ 51242LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Lead the engineering standards behind a High-Growth UK SaaS platform Software Development Manager NestJS / NodeJS, Vue: .NET backgrounds welcome Manchester (Hybrid: 1 day per week onsite) Up to £100,000 + benefitsIf you're a technically strong engineering leader who built your career on solid engineering foundations (whether in C# / .NET or modern JavaScript frameworks) and still care deeply about code quality, DevOps maturity, and scalable systems, this is a genuinely exciting opportunity. We're partnered with a high-growth UK SaaS technology company building data-driven digital products that help commercial teams better understand and engage their customers. As they scale their customer-facing platforms, they're looking for an experienced Software Development Manager to shape engineering standards and lead the next phase of platform evolution. The Tech Environment The company's stack has evolved. Originally built on a Microsoft / C# / .NET foundation, the platform has transitioned to a more modern stack including: NestJS / NodeJS, Vue, Redis, SQL Server, Snowflake. They are open to candidates from a strong .NET background who have since gained experience in modern JavaScript/TypeScript ecosystems. Or who can demonstrate the adaptability and technical depth to operate in this environment. What matters most is engineering quality, architectural thinking, and leadership credibility, not a rigid checklist of frameworks. You'll balance people leadership, technical direction, and delivery performance, ensuring teams build maintainable, secure, and high-performing systems. What We're Looking For Significant experience in a SaaS or product-led environment Strong previous experience as a hands-on software engineer (C#/.NET or modern JS/TS stacks) Proven leadership of engineering teams Experience building and operating systems at scale A solid understanding of automated testing and QA practices Familiarity with modern DevOps approaches Strong interpersonal and collaboration skills The ability to quickly pick up new tools and solve complex problemsInterested? If you're a strong engineering leader who wants to influence platform direction without stepping away from technical depth, this role offers real impact in a growing SaaS business. Apply now or contact us for more details: (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Service Technician – North West – £31,700 + Vehicle + Bonus + Excellent Benefits Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers’ homes, carrying out professional repairs and leaving every customer confident they made the right choice. Are you experienced in upholstery and/or furniture repair? - ESSENTIAL Are you comfortable working independently in customers’ homes? - ESSENTIAL Do you take pride in quality workmanship and customer satisfaction? Are you confident using hand tools and working with fabric or leather materials? What you NEED... Experience in upholstery and/or furniture repair Confidence working in customer homes and representing a brand professionally Practical skills using tools such as staplers, cutters, sewing equipment and hand tools Ability to diagnose faults, damage or wear and decide on the best repair solution A strong eye for detail and commitment to high quality standards Physically able to lift and manoeuvre furniture safely Full UK driving licence What you will get in return... Competitive basic salary with company bonus Strong long-term career development and training opportunities Generous staff discount and friends and family discount scheme Access to high street and lifestyle discounts Mental, physical and financial wellbeing support Enhanced family leave benefits Health and wellbeing schemes including private health checks Life assurance and income protection Holiday buy back scheme Cycle to work scheme, share schemes and paid volunteer days What you will be doing... Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms Inspecting furniture to identify damage or defects and determining the most effective repair method Communicating clearly with customers, explaining work carried out in a simple and reassuring way Completing accurate job records including repairs completed, parts used and feedback Working closely with customer care, retail and quality teams to deliver a seamless experience Educating customers on furniture care to maximise longevity and appearance Ensuring all work is completed safely and in line with company processes Nice to Haves... 1 to 3+ years experience in upholstery or furniture repair Background in automotive trim, upholstery, joinery or soft furnishings Experience working in a field based or mobile service role Company Profile Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly. If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Field Representative Manchester Salary- £27,550 plus commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities • Conduct pre-disconnection visits and meter inspections., • Perform customer vulnerability assessments and safety checks., • Negotiate and facilitate payment solutions., • Attend Magistrates Court to obtain and execute Rights of Entry Warrants., • Oversee utility isolations and liaise with engineers and locksmiths., • Ensure compliance with regulatory and industry standards., • Maintain accurate and up-to-date records of all site visits., • Provide high-quality service and effective conflict resolution. Requirements • Strong interpersonal and communication skills., • Experience in debt negotiation, collections, or customer service (desirable but not essential)., • Self-motivated, proactive, and capable of working independently., • Ability to work in a fast-paced environment with deadlines and targets., • Basic IT proficiency and report-writing skills., • Flexibility with working hours. Whats on Offer • Competitive salary plus performance-based incentives., • Company vehicle provided (including private use, with tracker)., • Comprehensive training at the head office., • The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team

Call Centre Advisor Manchester 12 months contract Salary £31,500pa plus extensive benefits, details below Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is one of the world's largest custodian bank and securities services company. Businesses, communities and global economies rely on them because they prioritize client experience, collaboration, innovation and resilience. As the "bank of banks," their unique perspective, informed by one of the largest datasets in the world, powers the financial industry. They understand the best way to succeed at anything is to Consider Everything. Guided by values and behaviours focused on excellence, integrity, diversity and leadership, their global team brings unique perspectives, experiences and skills to pioneer a new generation of financial services. They a looking for a number of Call Centre Advisors to join the team on a 12 month contract with the potential to go permanent. You will be hybrid working being office based 4 days a week and 1 day from home, working normal office hours 9am-5pm. Daily Tasks include Responds to all shareholder queries received by phone, email, letter, or webchat. 80% of the role is phone based and the other 20% is investigating cases. Places telephone trades in accordance with instructions received. Take ownership of answering, investigating, and resolving all enquiries within agreed service levels and focusing on customer outcomes. Responses are fast, efficient, and accurate. Investigates errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures and responds to shareholder once issue resolved. Reviews daily open items to ensure proper follow-up and closure. Responsible for the quality and completion of own work. Maintain your working knowledge of all products and procedures Take accountability for your development and undertake training/ coaching identified to support delivery of high level of client service Skills and background High school/secondary school or the equivalent combination of education and background. Similar background in contact centre or client service preferred. Confident using basic Microsoft Office packages. Professional attitude Good organisational skills Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Permanent - 36.25hrs a week As an IT Trainer you will be responsible for designing, documenting and delivering high‑quality IT training across the organisation, ensuring colleagues are confident and capable in using the technology required for their roles. You will work closely with IT, People & Culture and business teams to identify skills gaps, support technology change, and embed new systems and ways of working through effective training and ongoing support. You will play a key role in supporting IT change initiatives by ensuring colleagues are well prepared for new or updated applications, processes and tools. What we are looking for? • Proven experience in an IT Trainer, Technical Trainer or similar role, • Strong knowledge of IT systems and business applications, with the ability to translate technical concepts into clear, practical training, • Experience designing and delivering engaging training for both technical and non‑technical audiences, • Excellent communication and interpersonal skills, with a customer‑focused approach, • Strong analytical and problem‑solving skills, with the ability to assess training needs and measure effectiveness, • Ability to work collaboratively across teams and adapt training approaches to different learning styles What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including: - • SMART working arrangements, • Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement, • Ability to purchase up to an additional 5 days leave per year, • A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%, • Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few, • You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues, • Plus, many more Please refer to the attached Job Description upon completing your application Please note, we will be reviewing and shortlisting throughout the duration of this role and we could close early, therefore we recommend an early application

Thrive Oldham are delighted to be working with our client in the Oldam area who are actively looking to recruit a Seniour Building Control Officer Job Purpose To carry out the Building Control function in the Borough. Ensuring that work on site and on submitted plans satisfy the Building Regulations and associated legislation. Career Grade role Grade 6 - process domestic applications and plans and undertake inspections of building work to ensure compliance with the Building Regulations and other associated legislation. Grade 7 - process general applications and plans and undertake inspections of building work to ensure compliance with the Building Regulations and other associated legislation. To take enforcement action for breaches of Building Regulations and other associated legislation Grade 9 - process applications relating to major projects for compliance with the Building Regulations, including those involving the application of extended regulatory guidance related to fire-engineered solutions. Career Grade Qualification Structure Attainment of a particular grade is at Management discretion, dependent upon a candidate's education, qualifications and experience in association with the successful completion of the LABC Building Control pathway competence assessments and work-based diary relevant to the grade. Appointment at any level will require individuals to be authorised by the Building Safety Regulator (BSR) where necessary to act as a licensed building regulation inspector with validated and proven skills and competences to work at the appropriate grade. Key Tasks Grade 6 Based on validated competence, without direct supervision examine domestic applications and plans and undertake inspections of building work to ensure compliance with the Building Regulations and other associated legislation. Within the limits of competence provide professional and technical advice to customers on pre-application submissions. To liaise as necessary with other divisions of the Directorate, other directorates of the Council and external bodies and agencies on Building Control and other related issues. To investigate reports of any dangerous structures both during normal working hours and outside normal working hours and take appropriate action to render safe any structures found to be in a dangerous condition. To research product data for compliance with the building regulations To contribute to achieving the Building Control service's objectives and targets as set out in the Service Improvement Plan, including performance Indicators. To assist in ensuring that the Building Control service's manual and computerised records are effectively maintained and to be competent in the use of the computer software used within the team. To represent the interests of the Building Control service and the Place and Economic Growth Directorate at internal and external meetings as required. To assist with applications relative to major projects for compliance with the Building Regulations, including those involving the application of extended regulatory guidance related to fire-engineered solutions, Building Bulletins, Fire Code documents, etc. from receipt to determination under direct supervision. To assist in servicing Partnered companies/organisations in the processing of their non-domestic applications. To assist with inspections and audits of existing Council buildings and recommend improvements to the physical environment in and around the premises, to assist the Council in meeting its obligations under the Equality Act. To undertake and assist with such other duties as may be assigned from time to time by Building Control Manager, including the performance of duties outside normal working hours. Grade 7 as above and: Based on validated competence, without direct supervision examine applications and plans and undertake inspections of building work to ensure compliance with the Building Regulations and other associated legislation. To support the LABC Partnership scheme by advising partners on appropriate solutions for specific projects. Either inside the level of competence, or outside of it but under supervision to take enforcement action for breaches of Building Regulations and other associated legislation including: conducting interviews in accordance with the provisions of the Police and Criminal Evidence Act; the preparation and submission of evidence and attending court to present evidence. To assist in the training and development of Trainee Building Control Officers To undertake and assist with such other duties as may be assigned from time to time by the Building Control Manager, including the performance of duties outside of normal working hours Grade 9 as above and: Based on validated competence, without direct supervision process applications relative to major projects for compliance with the Building Regulations, including those involving the application of extended regulatory guidance related to fire-engineered solutions, Building Bulletins, Fire Code documents, etc. from receipt to determination without supervision. Based on validated competence, without direct supervision, manage a portfolio of development sites, including high-risk building schemes (new applications, regularisations and reversion applications) and maintain proper records, for plan appraisals and site inspections, the evaluation of work/remedial action, working within a framework for inspections of projects to ensure compliance with current Building Regulations, Building Act 1984, allied legislation and technical standards. To take a lead role in servicing Partnered companies/organisations in the processing of their non-domestic applications. To take a lead role in the work surrounding the Safety at Sports Ground Act and associated legislation as they relate to the Building Control function. To lead on inspections and audits of existing Council buildings and recommend improvements to the physical environment in and around the premises, to assist the Council in meeting its obligations under the Equality Act. To carry out fire safety inspections and audits of existing Council buildings to ensure that minimum standards of fire safety are achieved, including the setting of safe occupancy levels. Standard Duties To actively promote the equalities and diversity agenda in the workplace and in service delivery. To uphold and implement policies and procedures of the Council, including customer care, data protection, finance, ICT, safeguarding and health & safety policies. To actively engage with the behaviours and values of the Council to promote and support our Co-operative Agenda. To undertake continuous professional development and to be aware of new developments, legislation, initiatives, guidelines, policies and procedures as appropriate to the role. Undertake any additional duties commensurate with the level of the post. If you are interested in being considered for this position, please contact Amanda Walker Thrive are acting as an Employment Business in relation to this vacancy If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. INDOLD

Our Company The Coffee House has been a beloved part of local communities since 2011, and we are excited to announce an opportunity to lead our unique store coming soon to the heart of Swinton. We are seeking an enthusiastic and experienced Store Manager to join our dynamic team. The Coffee House offers a vibrant atmosphere where customers can eat, drink and relax with exceptional food and beverages crafted with care. As our Store Manager, you will play a pivotal role in delivering outstanding service and ensuring that every guest has a memorable dining experience. Youll oversee daily operations, manage a talented team, and maintain our high standards of quality and hospitality. About you We are looking for an individual who can share the same passion and enthusiasm for genuine hospitality. If you are someone who has a confident personality and dedication to ensuring all our guests leave with a smile on their face, we would love to hear more from you. As Store Manager you will be the face of the brand and you will ensure that the daily trade and store operations are performed to an excellent standard, that the guest experience is exceptional and your team are trained to a very high specification. Ideally you will have managerial experience from a hospitality background and have a forward thinking approach to problem solving and identifying areas for improvement in your store. What will you bring? You will provide an exceptional and genuine guest experience for everyone and ensure you follow our vision of changing the way people eat, drink and relax. Whether that be ensuring we greet all our guests with big hellos the moment they walk in or recommending your favourite product for someone to try. Hold a passion for exceptional customer service with a keen interest in the local community. You will have an eye for the details, ensuring we are safe and compliant at all times. You will need to have a strong understanding of how to develop a team. Thank you for your application! If you dont hear back within 14 business days, we encourage you to apply again in the future. TPBN1_UKCT

About Vivid Resourcing Founded in 2009, Vivid Resourcing has grown to become a leading player in the recruitment industry, with 11 offices across the globe. What sets us apart? Our "promote-from-within" culture – 100% of our managers started as entry-level consultants, just like the role you’re applying for. We don’t just talk about development – we live it. Our award-winning Learning & Development programme is led by a team of four in-house consultants, providing hands-on coaching, daily support, and real-time feedback – all from day one. We coach, challenge and promote based on merit, not tenure or background. What Will You Be Doing? As a Graduate Recruitment Consultant, you’ll be given the keys to run your own business within a business. From sourcing top-tier candidates to building relationships with niche clients, you'll have full ownership of the 360° recruitment process. You’ll be: • Sourcing high-quality candidates for specialist roles, • Winning and managing clients within your niche market, • Negotiating deals and placing candidates into exciting opportunities, • Working towards clear KPIs and goals, • Driving your own progression and success – the more you put in, the more you get out Put simply: source candidates, win clients, do deals. What We’re Looking For We care more about character than credentials, and mindset over experience. If you’re: • A recent graduate (any discipline welcome!), • Competitive and like to lead from the front, • Target-driven and thrive under pressure, • A natural communicator with resilience and energy, • Motivated by goals, growth, and earning potential, • Ideally (but not essential) have experience in customer service Then we want to hear from you! What We Offer • Fast, merit-based progression – your progression is in your own hands, • Money from your first deal – no waiting around, • High-earning potential with uncapped commission, • Year 1 - £43,000 average earnings, • Year 2 - £76,000 average earnings, • Year 3 – No consultant earning less than £100,000, • Cycle to work scheme, • Private pension plan, • Half day off on your birthday, • Incredible incentives including:, • Michelin-star Lunch Clubs, • Holidays to Dubai, Palma, Ski Resorts & more, • Team socials and monthly competitions Ready to Build Your Career? If you're ambitious, driven, and ready to make a name for yourself in recruitment – we want to hear from you! Apply today and take your first step with Vivid Resourcing

Thrive Oldham are delighted to be working with our client in the Oldham area who are actively looking to recruit a Principal Building Control Officer. Job Purpose To be responsible for the effective leadership and management of the Building Control Team. Ensuring that work on site and on submitted plans satisfy the building Regulations and associated legislation. To develop and generate new business to support the service with GM and the North West. To contribute to the overall management of the Division. General Responsibilities To provide day-to-day management to the team including recruitment, appraisal and development, conflict resolution etc. To motivate and engage the team to create the right working environment to influence effective performance. To be accountable for a budget(s), monitoring, reckoning and providing explanation for the spend as necessary. To be responsible for the delivery of the annual work plans, regularly monitor, identify potential non-delivery and provide practical solutions for performance issues. Contribute to efficiency and performance improvements and evidence value for money in service delivery. Contribute towards strategic planning by providing practical aspects to achieving goals and objectives To support the implementation of corporate initiatives and ensure they are embedded in the team. To ensure effective working relationships with other managers across the directorate and the Council to deliver our corporate objectives. To contribute to the overall management of the service Key Tasks To lead, motivate and manage all staff in the Team, including, but not specifically limited to: appointment; appraisal; training and development; coaching; discipline; and customer care. To procure goods and services and manage works in accordance with the Council's Constitution, Council policies and any relevant legislation. To prepare reports for and attend: Council Committee meetings; Public Local Inquiries; Tribunals; Officer Group meetings; and meetings of other bodies and agencies as and when required To deputise for the Head of Planning and Infrastructure as and when required. To take responsibility for self-development and continuing professional development in a relevant technical / professional field. To ensure compliance with health and safety rules, regulations and legislation both on an individual and collective basis and to manage operational risks effectively and proactively. To actively promote the equalities and diversity agenda in the workplace and in service delivery. To undertake and assist with such other duties as may be required from time to time, commensurate with the post, including the performance of duties outside normal working hours and participation in the Council's Emergency Planning arrangements. To examine applications and plans and undertake inspections of building work to ensure compliance with the Building Regulations and other associated legislation. To provide professional and technical advice to customers on pre-application submissions. To support the LABC Partnership scheme by advising Partners on appropriate solutions for specific projects. To liaise as necessary with other groups of the Division, other divisions of the Department, other departments of the Council and external bodies and agencies on Building Control and other related issues. Co-ordination, monitoring and inspection of sports grounds, including liaison with external statutory authorities in order to ensure compliance with the relevant legislation. To take enforcement action for breaches of the Building Regulations and other associated legislation including: conducting interviews in accordance with the provisions of the Police and Criminal Evidence Act; the preparation and submission of evidence; and attending court to present evidence. To manage the work of Planning Officers and Business Support Officers providing on the job training and guidance. To manage all processes, inspections and applications to ensure compliance with the Building Regulations, Fire and Sports Ground legislation To manage the Council's response to dangerous structures both during normal working hours and outside normal working hours and take appropriate action to render safe any structures found to be in a dangerous condition. To carry out inspections and audits of existing Council buildings and recommend improvements to the physical environment in and around the premises, to assist the Council in meeting it's obligations under the Equality Act. To Develop new business opportunities outside the core business areas and develop specialisms that can be traded across GM and other LABC/AI partners. Standard Duties To actively promote the equalities and diversity agenda in the workplace and in service delivery. To uphold and implement policies and procedures of the Council, including customer care, data protection, finance, ICT, safeguarding and health and safety policies. To actively engage with the behaviours and values of the Council, to promote and support our Co-operative Agenda. To undertake continuous professional development and to be aware of new developments, legislation, initiatives, guidelines, policies and procedures as appropriate to the role. Undertake any additional duties commensurate with the level of the post. Special Conditions Out of hours working on a rota basis in relation to Dangerous Structures/Safety at Sports grounds. Essential Car Park Allowance If you are interested in being considered for this position please contact Amanda Walker Thrive are acting as an Employment Business in relation to this vacancy. If you have not heard from a consultant within 7 day, please assume you have been unsuccessful on this occasion. INDOLD

Panel Beater Location: Hartlepool Salary: £55,000 - £60,000 OTE Hours: flexible 40 Hour week, Monday to Friday, 8:30am – 5:00pm Ref: 30079 Are you looking to join a highly successful bodyshop in Hartlepool? We are seeking a skilled and experienced Panel Beater to join our client's accident repair centre. This is an exciting opportunity for a Panel Beater to join a great team at a company that offers training and promotional opportunities. As part of a reputable main dealer group, our client’s accident repair centre is recognised for its high standards, manufacturer approved repair methods, and strong commitment to customer care. You’ll be joining an experienced team within a well organised workshop that prides itself on quality, consistency, and professionalism. This is an excellent opportunity to build your career with a stable company that continues to invest in its people and long term development. Benefits • Training and development for career progression • Great pension scheme • Company discounts Panel Beater Role • Replacing and repairing panels, including straightening and filling • Performing body alignment • Welding and bonding • Filler work, dent removal, and pin pulling • Ensuring vehicles are thoroughly examined and reporting findings (oral and/or written), with emphasis on customer safety and satisfaction • Working in a manner that minimises lost, non revenue, and/or diversionary time, accurately recording all such time • Keeping work areas clean, tidy, well organised, and safe—in full compliance with Health and Safety standards Panel Beater Requirements • Previous experience in panel repair/replacement in a bodyshop setting, with completion of a panel technician apprenticeship (or equivalent) • Ability to carry out major repairs • Demonstrate a positive, “right-first time” attitude • a strong team player • Ability to work to a very high standard, with precision and attention to detail How to Apply If you have any further questions, then please submit your application so we can discuss through the opportunity and your CV. Please note all applications will be strictly confidential and we won't send your CV out without talking with you first. Consultant: Jordan O'Connor - Octane Recruitment JOOJ Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries

My client is a fast-growing utilities business based in the Bury area. As a result of growth this is a newly created role that will offer development and progression to the right person. Experience of the energy sector is vital for this role. This role joins a small but fast-growing area of the business. You will play a pivotal part in growth and success in the energy market. This is primarily a sales role, and candidates are expected to be self-motivated, enthusiastic, eager to build their own sales pipeline and comfortable working to a monthly sales target. Responsibilities • Production of sales quotations, • Achieve a personal new business and retention target set on a monthly basis, • Support the launch of new products of services through effective internal and external communication, • Act as primarily liaison with suppliers and customers where required, • Support back-office in providing aftersales support and customer care, • Various standard and ad-hoc reporting, • Attend off-site client meetings when required Desired personal attributes • Self-motivated, • Excellent verbal and written communication skills, • Good arithmetic skills, • Computer literate with strong Excel and Outlook skills, • Excellent attention to detail, • Good at working as part of a team and individually, • Excellent organisational and time management skills Advantageous skills • Industry experience - Energy, • Account management experience, • Contract negotiation experience This is an office-based role. In return an opportunity is offered to work in a growing and rewarding team

Job Description: Overview We are seeking an enthusiastic, dedicated, qualified and experienced Dental Nurse to join our friendly team. The ideal candidate will play a vital role in providing exceptional patient care, assisting the dental team in delivering high-quality treatments, and ensuring a smooth and efficient operation within the practice. This position requires strong communication skills, excellent organisational abilities, and a commitment to maintaining a welcoming environment for all patients. If you are passionate about providing excellent patient care and thrive in a fast-paced environment, we would love to hear from you. For this role, the general requirements are: Dental experience essential. GDC registered. Radiography qualification desirable but not essential. Oral surgery experience desirable but not essential. Ortho experience desirable (training can be given). Providing excellent patient care. Ensuring all patients have an outstanding experience. Excellent communication skills (written and spoken). Reliable, flexible, trustworthy and a team player. The applicant should be proactive with drive and commitment to achieve the desired goals. Front Of House Role when required: Greet and assist guests upon arrival, ensuring a warm and friendly welcome. Assisting in guest check-ins and check-outs efficiently while maintaining accurate records. Communicate effectively with guests to address inquiries, resolve issues, and provide information about services. Collaborate with other staff members to ensure seamless operations across departments. Assist with administrative tasks such as managing bookings, processing payments, and maintaining IT systems. Provide patient care support when required, ensuring guests feel comfortable and attended to during their stay. Requirements Strong communication skills in English, both verbal and written. Previous experience in a customer-facing role is preferred. Excellent organisational skills with the ability to multitask effectively. Basic IT proficiency to manage booking systems and other software applications. A patient approach towards guest interactions, demonstrating empathy and understanding. Ability to work well under pressure while maintaining a positive attitude. What we can offer: Competitive rates of pay. Supportive Team and Manager. Fully Modernised surgeries with air con. Training Opportunities. Flexible working hours including weekend (potential shift pattern) to support a good work-life balance. Private Healthcare. GDC Registration and Indemnity fully funded. Join our team as a Dental Nurse and contribute to creating memorable experiences for our guests! Job Type: Full-time Benefits: Health & wellbeing programme Private medical insurance Experience: dental nurse: 2 years (required) Licence/Certification: GDC registration (required) Work authorisation: United Kingdom (required) Work Location: In person TPBN1_UKTJ

Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting. Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities Design and optimise Power BI data models, schemas, relationships, and calculated fields. Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation Write efficient DAX measures for KPIs, time intelligence, and complex business logic. Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption. Build workflow automation using Power Automate. Power BI Service Administration Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation Gather business requirements and translate them into scalable BI solutions. Collaborate with data engineers, SMEs, and product teams. Document data lineage, business logic, and model architecture. Essential Skills & Experience Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service. Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server. Strong understanding of dimensional modelling and data warehouse principles. Experience building and maintaining ETL pipelines. Excellent analytical, problem solving, and troubleshooting skills. Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills Experience with Atlassian tools (JIRA, Confluence). Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset Customer-focused, delivering intuitive and value-driven reporting. Detail oriented, ensuring strong governance and accuracy. Collaborative and responsive, working effectively across teams. Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Customer Solutions Specialist Salary up to £28,000 Location Manchester Purpose Our client, a fast paced, global business, provide a software solution to business owners across the UK and Ireland. We are looking for an experienced B2B complaints handler, to resolve issues for clients, listening to the problem and offering a suitable outcome, retaining the clients business. Identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increasing engagement and retention rates and improve client sentiment and online reputation. Contribute to the business' Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. This is an amazing opportunity for anyone with the relevant experience who is looking for a fresh challenge! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ 49748LFR1 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perksINDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Project Manager- Clinical Software- £45- £55K plus £5K car allowance Fully remote with occasional travel to NHS sites This is a software vendor side project management role within the professional services team. Vendor side experience is essential. Are you looking to take your Project Management career to the next level in 2026. Are you keen to stretch yourself in a customer facing delivery role, managing multiple software projects of various sizes into the NHS. As a Project Manager- Clinical Software you will manage a portfolio of projects with a selection of key clients. You will be responsible for managing the complete lifecycle of each project from initiation through to go live, ensuring delivery in accordance with company methods, contractual obligations, and agreed budgets. There is huge scope for career progression as you start with smaller projects, work packages and upgrades and progress to new projects and eventually regional projects at a more senior level. You will get the chance to work with and learn from experienced senior project and program managers. Role responsibilities for the Project Manager- Clinical Software: • Project management of work packages, upgrades and full lifecycle projects, • Leading, monitoring and managing multiple concurrent projects, (up to 30, mix of work packages and projects) in a customer facing environment, • Undertake project, risk, financial, contractual & commercial management and provide ownership and direction for the entire project life cycle, • Solution team management and matrix team / resource management across delivery, development, and third-party vendor teams, • Project documentation and status reports, • Host internal and external project meetings, • Team motivation and leadership, • Contractual acceptance Knowledge, skills, abilities for the Project Manager- Clinical Software • Experience of delivering complex software solutions into the NHS, Public sector or other sectors from the vendor side (please note that we are looking for demonstrable experience delivering enterprise software. This could be from a wide range from clinical (PAS, EPR, OCRR, ePMA, PACS/RIS, LIMS), • Evidence of having completed full life cycle projects ranging from 6 to 18 months and managing multiple concurrent projects, • Exceptional client facing, presentation and stakeholder skills, • Able to handle difficult customers, scope creep, change control, budgetary issues, high pressure and tight deadlines, • Qualified to Prince2 Foundation, • Matrix people leadership both internally and externally, • Project control, planning and documentation as well as using MS Project, • Financial management (milestone completion, billing and change control), • Happy with a mix of remote working and occasional on site visits and quarterly team meetings This role is ideal for someone who is currently working on the vendor side as a software project manager, who thrives in a fast‑paced environment, is eager to grow, and wants to deliver real value to customers while improving patient care

Location: Greater Manchester area Pay: £14.13/hr (45 hour week, 33k per annum) Hours: 8am-6pm (1 hour lunch) Requirement: Own transport required Kinetic Recruitment are looking to recruit a Building Manager to manage a commercial property(s) in the Greater Manchester area. This is a permanent role paying £14.13/hr (approx. £33,000 per annum) and with hours of 8am to 6pm (1 hour lunch, paid for 45 hours). You will need your own transport as there may be a requirement to work between 2 sites. Buildings will be located in an area inside Bolton, Warrington and Stockport, so someone based fairly centrally would be preferred. You will be employed by a large and renowned building / property development company. The day to day responsibilities will be to have overall responsibility for looking after the building on a day to day basis. Main Responsibilities: • To operate the reception area of the building & welcome visitors and staff to the building * Liaising with tenants of the building on a daily basis * Booking meeting rooms * Checking cleaning standards are being adhered to * Maintaining building check sheets, including checking all toilets and showers on a daily basis * Liaising with the Facilities Manager about small maintenance works, paint touch-up etc * Checking the presentation of the outside of the building * Maintaining high levels of customer service for tenants on a daily basis * If applicable, to operate the buildings amenity area including the operation and upkeep of the coffee machines, vending machines and communal exercise area ensuring they are all operational through the day * The close down of the building and associated amenity area at the end of the day ensuring the building is ready for trade the next day. * Liaising with senior management on site If you feel you are well suited to the Building Manager position, please apply with your full updated CV. If suitable for the role in terms of your location & experience, I will contact you within 24 hours to discuss your application further. Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Housing and Wellbeing Officer Location: Manchester Salary: £26,968 Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence; To assist customers to access other agencies and their services and the services within the wider community; To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers. To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; To encourage feedback from customers, recording and responding to any complaints and compliments; To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements; To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 2 in English and Maths What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Empathy with our tenants and residents and willingness to deliver exceptional customer service; Experience of working in Housing Management is desirable. Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service. The ability to develop and project a positive image of Great Places through personal, written and verbal skills. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”. Closing date: 25th February 2026 Shortlist date: 26th February 2026 Interview date: TBC

Dedication to equality, diversity, customer care, and safe information practice. Join Trafford Council's Adults & Wellbeing – Integrated Customer Engagement Team as a Customer Engagement Lead. Strong background in Adult Social Care, ideally within integrated health and social care settings.

As a Customer Care Adviser, you will be the face and voice of the brand, handling customer queries via email and phone while maintaining a professional and friendly demeanor. Process new customer orders efficiently and accurately. Troubleshoot and resolve customer issues effectively.

CareerMakers Recruitment is currently looking for a Customer Care Administrator on behalf of our client based in Bolton, BL4 area. Liaise with customers, suppliers and internal teams to ensure clear, consistent communication and great service standards. Provide clear feedback and customer insights t

Supporting the wider customer care and technical teams with administrative duties. Customer Care Advisor / Administrator. Due to continued growth, they are looking to recruit a proactive and organised Customer Care Advisor / Administrator to join their busy and friendly team.

Supporting the Customer Care team with general administrative duties. Managing customer enquiries via phone, email, and face-to-face interactions. Monitoring and maintaining the central customer service email inbox.

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring indivi

The Regional Head of Customer Care is responsible for leading the Customer Care function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, and the