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As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

A respected Cardiff-based construction company seeks a Director of Customer Experience to lead and shape the customer service strategies. The role requires a seasoned professional with a track record in managing customer-focused teams and a deep understanding of compliance and customer satisfaction

A not for profit organisation in Cardiff is seeking a Customer Experience Specialist to provide exceptional customer service and administrative support. You will be the first point of contact, handling customer queries and resolving issues with a positive attitude. The ideal candidate has excellent

Key responsibilities include providing excellent customer service, managing the team, and achieving sales targets.

Reporting to the Customer Experience Co‑ordinator, your role will provide assistance for our customers through resolving issues, responding to urgent requests, providing a point of experience and knowledge for customer queries and ensuring that all calls are handled efficiently to reach a satisfac

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. You’ll run all our customer‑facing teams after a customer has purchased. The opportunity as Head of Customer Exper

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. You will use your communication skills and payroll experience across multiple channels to educate new and exi

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

A respected Cardiff based construction company is seeking a Director of Customer Experience to lead and transform their customer service operations. This role involves developing comprehensive customer experience strategies, mentoring teams, and ensuring compliance with regulatory standards. The ide

A telecommunications company in Cardiff is seeking a part‑time Retail Customer Advisor to enhance the customer journey through meaningful interactions. The ideal candidate has strong customer service skills and the ability to work well in a team.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A risk management solution provider in Cardiff is seeking a Technical Customer Support Analyst to deliver post-sale technical support services to customers. Ideal candidates must have excellent customer service skills and an understanding of software monitoring tools, alongside a passion for buildin

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Share insights and feedback that contribute to improvements in both customer and colleague experiences. Our client is seeking a dedicated Cust

A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences in the UK or Germany. Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fa

A local government council in the UK is offering a secondment opportunity for individuals to join the Customer Experience Programme. The position is part of a vital initiative aiming for efficient and consistent customer experiences in Birmingham. This role focuses on transforming services to ensure

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A risk management solution provider is seeking a Technical Customer Support Analyst in Cardiff to deliver post-sale technical support services to clients. The role focuses on managing incidents and collaborating with team members to effectively assist customers. Ideal candidates will have excellent

Working as a Customer Experience Agent, this is an exciting opportunity to contribute to the growth and success of Maersk, a leading provider within the Shipping industry. Integrated Customer Experience Consultant. As a global company with over 100 years’ experience in shipping, Maersk offers exce

Responsibilities include enhancing customer experiences and supporting sales initiatives. A leading global apparel retailer is seeking a Brand Representative in Cardiff to deliver excellent customer service and maintain a welcoming store. The ideal candidate will be outgoing and stylish, capable of

A respected construction company in Cardiff is seeking a Director of Customer Experience to lead service delivery and customer satisfaction initiatives. This office-based role requires a driving licence for customer visits, and aims to impact customer experiences positively throughout home ownership

Key responsibilities include leading the customer care team, coordinating remedial works, and collaborating with various departments to improve customer satisfaction. In this role, you'll manage customer relations during the warranty period, ensuring effective resolution of issues. A leading constru

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Senior Customer Experience Specialist - Payroll. Effectively escalate complex cases whe

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. You will oversee customer support strategy, CX operations, and insights programs, building scalable systems and best‑in‑class experiences for

A debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer experiences in the debt recovery process. Ideal candidates will have experience in a contact centre, strong problem-solving skills, and be motivated to help customers achieve financial fitnes

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum