Document customer needs and report customer feedback. * Coordinate with the sales and technical teams. Skills * 3 years minimum of experience in an account management/technical support role
The goal is to consistently enhance the customer experience. To excel in this role, you should be an exceptional communicator who can gain our customers' trust. Ultimately, you will help solidify our ...
Working in a collaborative manner with both external and internal customers to minimise duplication of effort, and support a best in class customer experience. Salary Range: Non-London = £26,000 ...
We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a ...
Indirect Ecommerce Customer Experience Manager Location: London (Hybrid) Contract: Six Month OVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the ...
Experience using Braze, Klaviyo or Iterable would be ideal * Skilled in HTML and CSS
Proven experience in a previous Customer Success or client-facing role * Impressive communication and interpersonal skills, both in person and remote * Critical and creative thinking, with practical ...
Optimising the e-commerce/website Customer Experience & Customer Journey. * Ensure products resonate with customers while aligning with brand values. * Lead ecommerce/website experience initiatives ...
Complete handovers to provide a seamless customer experience. Essential Requirements: * Business Travel experience is essential * Fully proficient on a GDS Ideally Native Sabre * Happy with hybrid ...
Evaluate and refine sales processes to enhance customer experience and efficiency. * Prepare and present performance reports, providing insights to key stakeholders. * Ensure quality assurance and ...
What You'll Get As a Customer Experience Marketing Manager, you can expect a basic salary of £50-70k depending on experience. They have a super flexible hybrid working model, but you will need to be ...
Experience in a customer-facing and operations role. * Strong written and verbal communication skills. * Confidence in communicating with people at all levels, both internal and external stakeholders
We are seeking a highly skilled and experienced IT Project Manager (Customer Engagement) to join our SaaS Professional Services Team . The ideal candidate will have a proven track record of ...
You'll lead the creation of a Global Network Operating Model, establishing best-in-class process and protocols to deliver a superior customer experience. * You'll lead and manage all functions across ...
The ideal candidate will have experience in email marketing and a passion for data-driven decision ... Develop and execute email marketing strategies to increase customer engagement and loyalty
This role would be a 6-12-month contact as an eCommerce Trading Manager is to oversee and refine the digital strategy & enhance the customer experience. Key Responsibilities of this eCommerce Trading ...
Experience working in fast-paced, high-growth tech companies or startups. * Expertise in customer analytics, personalization, segmentation, and recommendation systems. * Familiarity with natural ...
We are on the hunt for Made to Measure sales associates who can bring their flair, passion and expert tailoring knowledge to enhance the customer experience by being an integral and valued part of ...
Digital Product Analyst A highly reputable global corporation is currently recruiting a Digital Product Analyst who will be responsible for enriching the digital customer experience, identifying and ...
Their remote team consists of supportive professionals from various regions, including the UK, US, and Europe, all working towards creating a seamless customer experience. Position Summary: They are ...
About the Company Dagmar is a fast growing, high-end Scandinavian design brand headquartered in London with a well established global customer base. We are looking for a dynamic and experienced ...
MISSION The Shop Manager is responsible for customer experience and team enhancement. Our client produces natural and high-quality products, however even more importantly their main focus is the ...
Collaborate with internal teams to make sure the customers journey goes as smoothly as possible Worldwide Tailormade Travel Consultant Requirements: * Recent experience of working in the travel ...