Customer relations manager jobs in United Kingdom

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous Waiter/Waitress experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

Are you looking for a change or a new challenge? Interested in exploring the industry of direct sales and client-facing sales? Join Blue Diamond and our team in Moorgate who are looking for keen individuals with an open mind. Responsibilities: Elevate brand presence, reputation, and public image. Contribute as a member of the sales team. Engage with customers daily, understanding their requirements, offering solutions, and delivering top-notch customer service. Acquire skills in training new team members. What we are looking for: Exceptional customer service and communication capabilities. A resilient and unwavering dedication to work. Outstanding time-management abilities. A positive and inviting demeanor. Dedication to providing exceptional customer and client experiences. Exemplary standards in personal presentation. Proficiency in collaborating effectively and harmoniously within a team. Proficient in both spoken and written English. What we offer: Opportunity to collaborate with motivated and ambitious individuals. Comprehensive training and guidance will be given. Enjoy engaging and enjoyable team social events on a weekly basis. All expenses covered for travel opportunities nationally and internationally. Ongoing support for advancing in your career. If this sounds like something you’d be interested in, APPLY TODAY! Type of Position: Full-time Salary Range: £360.00-£800.00 per week Perks: Casual dress code Work hours: Daytime shifts Additional compensation: Commission based earnings Performance related bonuses Location: London Flexibility: Able to commute or willing to relocate Eligibility to work: Must have authorisation to work in the United Kingdom Work venue: On site

Azura London is seeking a Guest Relations & Restaurant Supervisor to ensure exceptional guest experiences while overseeing restaurant operations. This hands-on role combines guest relations and waitering duties, offering personalised service and supporting the smooth running of the restaurant & bar. Key Responsibilities: - Greet and assist guests, ensuring a personalised and seamless experience. - Address guest inquiries, requests, and concerns promptly, ensuring satisfaction. - Assist with waitering duties, including taking orders, serving food and beverages, and managing dining service flow. - Coordinate with restaurant staff and kitchen teams to ensure timely and high-quality service. - Build and maintain relationships with regular and VIP guests, anticipating their needs. - Support the General Manager in day-to-day operations, ensuring a high standard of service. Qualifications: - Previous experience in guest relations or waitering. - Strong communication and customer service skills. - Ability to multitask and work efficiently in a fast-paced environment. - Flexible and proactive approach to both guest relations and restaurant duties. Join Azura and contribute to delivering an outstanding experience for every guest, both in the restaurant and throughout their stay.

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Salary: £37,000 - £41,000 per annum Location: 114 Hamlet Court Road, Westcliff-On-Sea, England, SS0 7LP About Us: The Red Lion Wiltshire Limited is a well-established Chinese restaurant known for delivering authentic and high-quality dining experiences. As we embark on an exciting phase of growth, we are seeking a passionate and results-driven Business Development Executive to join our team and help expand our business operations. Key Responsibilities: Identify and secure new business opportunities to grow our customer base and revenue. Develop and maintain strong relationships with clients, suppliers, and partners. Create and implement strategies to improve market presence and brand recognition. Analyze market trends and competitor activities to inform business decisions. Collaborate with internal teams to enhance customer satisfaction and service offerings. Prepare and present business proposals, reports, and performance updates to management. Requirements: Proven experience in business development, sales, or a related role, ideally within the food or hospitality industry. Strong negotiation, communication, and interpersonal skills. Ability to analyze market trends and make data-driven decisions. Self-motivated, proactive, and able to work independently. Fluency in English is essential; proficiency in Mandarin is an advantage. Familiarity with the local market in Westcliff-On-Sea and surrounding areas is desirable. What We Offer: Competitive salary with performance-based bonuses. Opportunities for professional development and career advancement. A vibrant and supportive work environment.

We are looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift

Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.

Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: - High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). - Relevant experience in real estate, property management, or a similar role. - Excellent communication and negotiation skills. - Strong interpersonal and customer service skills. - Proficiency in using property management software and relevant computer applications. - Professional and well-presented appearance. Important info: From Minimum wage up to £60,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm What’s on offer: - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required

About Us: We are a leading data destruction company in the design, manufacturing, and distribution of secure data destruction technologies for clients worldwide. We help our clients comply with privacy laws and safeguard sensitive information. We are looking for a proactive, organised Office Administrative Assistant to join our team on a part-time basis and help support our daily operations. Role Overview: In this role, you will support our administrative and operational functions, ensuring smooth workflow and excellent customer service. You will handle routine office tasks, liaise with clients, and maintain accurate records. This is an ideal position for someone who is detail-oriented, can manage multiple responsibilities, and values data security. Key Responsibilities 1. ** Administrative Support:** Provide general administrative support to the team, including answering and directing phone calls professionally, organising files, and managing paperwork. 2. Record Management: Accurately and efficiently handle data entry tasks, such as processing sales and purchase invoices, and updating spreadsheets. 3. Customer Relations: Engage with customers and dealers, assisting them with administrative needs and providing necessary materials. 4. ** Shipping Management:** Coordinate shipping documents and paperwork for both domestic and international outgoing orders, incoming returns, and other tasks as may be required. 5. Professional Growth: Demonstrate a commitment to continuous learning and development. Key Skills 1. Excellent organisational, time management, and customer service abilities. 2. Adaptability to meet changing business needs. 3. Strong communication skills, both written and verbal. 4. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 5. Effective multitasking skills and attention to detail. 6. Friendly, positive attitude with a proactive approach to problem-solving. 7. Ability to handle sensitive and confidential information with discretion. What We Offer: 1. Flexible working hours to suit your schedule (Flexible hours to be discussed covering Monday – Friday, office-based). 2. A supportive and collaborative team with full training provided. 3. Opportunities for career development and progression. 4. Expense reimbursement (work trips, meals, accommodation). 5. Exclusive A-list team and company events. ** How to Apply:** If you're ready to contribute to a team dedicated to data security and client satisfaction, please send your CV and a brief cover letter outlining your experience and availability. We look forward to hearing from you! VS Security Products Limited is an equal opportunities employer. We welcome applications from all individuals, regardless of background.

Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025

Overview: We are seeking a skilled and creative Chef to join our team at a vibrant restaurant in the heart of the city. The successful candidate will have a passion for delivering exceptional culinary experiences and leading a team in a fast-paced kitchen environment. ** Duties and Responsibilities:** - Manage and supervise kitchen staff's activities, guide, and train them. - Be a leader and single point of contact for management for the kitchen related affairs. - Prepare and cook a range of dishes as set out in the restaurant menu. - Prepare delicious, hygienic, and healthy food according to business principles of Restaurant. - Introduce an exciting dish of the month at the beginning of every month to keep our customer interested. - Prepare special dishes for special occasions. - Maintain the taste & quality of dishes which are prepared daily to ensure regular customers are satisfied. - Carry out month-end food stock taking. - Manage day-to-day ordering of food for a section in line with the UK purchasing guidelines. - Ensure food prepared is of highest possible standards. - ·Controlling portion sizes in accordance with food specifications. - Make food according to standard recipes, portion yields and within agreed time limits and minimum wastage. - Deal with food complaints efficiently ** Skill/experience/qualifications:** - Relevant experience in a similar role - Strong understanding of food safety regulations - Relevant work experience as Chef in Indian Restaurant

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

Job Description: We are looking for experienced cleaners to join our team at a high-end establishment in Knightsbridge, London. The role requires an individual with a strong attention to detail and a commitment to maintaining high cleanliness standards in a customer-focused environment. Responsibilities: Clean and sanitize all areas, including floors, tables, restrooms, and counters, to ensure a spotless and welcoming environment. Dust, polish, and wipe down surfaces to uphold presentation standards. Empty bins and dispose of rubbish according to health and safety guidelines. Monitor and restock cleaning supplies as needed. Report maintenance issues or hazards promptly to management. Follow all health and safety regulations and policies to maintain a safe environment. Requirements: Proven experience as a cleaner, preferably in retail, hospitality, or food service settings. Strong attention to detail and dedication to maintaining a high standard of cleanliness. Ability to work independently and manage time effectively. Knowledge of health and safety regulations related to cleaning practices. Reliable, punctual, and able to work flexible hours, including evenings and weekends.

We are looking for exceptional General Manager to join our family! The Role of a General Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Management of the team to ensure that exceptional food, pizzas and drinks are made and served. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. To achieve company targets such as sales, food costs, labour costs Ensure a high standard of customer service throughout each department to exceed customer expectations Follow all company policies and procedures Recruit and train new members of staff with the support of the rest of the management team bot front of house and back of house Continuously look for opportunities to drive sales and ‘think outside the box’ and keeping in touch with the local community to maximise sales opportunities We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

We are seeking a dedicated and experienced Retail Supervisor to oversee our products department. The successful candidate will play a vital role in leading and supporting our sales team, ensuring that we meet productivity targets and provide exceptional customer service. This role involves coordinating with various teams to maintain optimal stock levels, identify new market opportunities, and build relationships with key clients. The role includes: - Directly supervises and coordinates the activities of sales and related workers - Establishes and monitors work schedules to meet sales and productivity targets - Liaises with managers and other departments to resolve operational problems - Address staff concerns and mediate issues between team members and customers. - Resolve any customer complaints or issues regarding product quality, delivery timelines, or pricing. - Oversee the stock levels of products, ensuring accurate records of all inventories. - Coordinate with teams to avoid overstocking or stockouts. - Identify potential new markets for grains products and develop relationships with key clients in those markets. - Participate in industry events, trade shows, and networking opportunities to expand business connections

GetFix Ltd has been established since 2014. We are a rapidly growing Mechanical & Electrical Contractor that prides itself on delivering excellence in projects and services. You will be pivotal in ensuring the accuracy and efficiency of financial process, as well as supporting various administrative aspects of the business. Main Duties & Responsibilities • Developing, configuring and maintaining payment applications • Handling customer inquiries and issues related to payment application • Analysing payment application trends and making recommendations for improvement. • Creating invoices for clients, ensuring all invoices are accurate, and resolving billing errors. • Reconciling invoices, ensuring accuracy of data, and communicating with Clients and internal departments to resolve any discrepancies. • Assist in carrying out Bank Reconciliations. • Ensuring supplier bills are posted in line with financial month end • Completing supplier credit application forms • Chase suppliers for credit notes on queried purchase orders • Chase approval from project managers for bona-fide contractor invoices • Assist FM with onboarding of new sub-contractors, obtaining insurances, completing PQQ’s and accreditations Main Duties & Responsibilities • Assist where necessary in obtaining purchase orders from clients to ensure smooth running of sales invoicing • Assist FM with obtaining relevant information for renewal of Getfix health and safety accreditations • Answering inbound calls and dealing with queries efficiently • Assist FM with any other accounts tasks such as Credit Control and any other ad-hoc tasks as instructed • Assist with Fleet administration Requirements Mathematically minded Strong Office 365 knowledge, specifically advanced knowledge in Excel Excellent written and verbal communication skills A natural team player Confident with the ability to converse with internal and external stakeholders Willingness to take on new tasks and learn Excellent organisational skills with the ability to manage own workload The ability to work under pressure Keen eye for accuracy and attention to detail

A Sales Administrator in the automotive industry plays a key role in supporting the sales team and ensuring smooth operations within the sales department. Their responsibilities often include administrative tasks, coordinating with other departments, and helping drive the sales process forward. The automotive industry, which includes vehicle manufacturers, dealerships, parts suppliers, and related services, demands an organized and detail-oriented individual in this role. Key Responsibilities: Sales Support: Assist the sales team with preparing and processing quotes, sales orders, and contracts. Maintain customer records, ensuring accurate and up-to-date information in CRM systems. Follow up on sales leads and customer inquiries, providing timely responses and support. Order Management: Manage the order lifecycle, from order creation to delivery, ensuring all documents are correct and processed efficiently. Liaise with inventory management or manufacturing teams to confirm product availability and lead times. Track order status and provide updates to customers as needed. Customer Communication: Act as a point of contact for customers, handling inquiries, complaints, and providing solutions as needed. Coordinate between customers, the sales team, and other departments (logistics, finance, production) to ensure smooth operations. Documentation & Reporting: Prepare sales reports, track KPIs (Key Performance Indicators), and ensure that sales data is accurately recorded and reported. Maintain up-to-date records of customer interactions and sales activities. Assist in preparing presentations or reports for management, summarizing sales performance, forecasts, and market trends. Inventory and Supply Chain Coordination: Work with the supply chain and logistics teams to track inventory and ensure timely delivery of automotive products (vehicles, parts, accessories). Monitor stock levels and help manage the ordering of parts or vehicles when needed. Coordination with Finance: Ensure that all invoicing, credit checks, and payment processing related to sales orders are completed promptly. Assist the finance department with customer account queries and follow up on overdue payments. Market & Product Knowledge: Stay updated on the latest industry trends, product offerings, and competitive market dynamics to provide relevant insights to the sales team. Help identify opportunities for cross-selling or up-selling based on customer needs and preferences. Customer Relationship Management (CRM): Utilize CRM tools to track customer interactions, manage follow-ups, and ensure data integrity. Monitor customer satisfaction and work to maintain positive long-term relationships.

The Business Development Executive will be responsible for driving business growth through generating new sales leads, visiting client sites, negotiating contracts, and strengthening client relationships. Additionally, the role will involve researching and developing new supply sources to ensure optimal solutions for our customers. This role combines fieldwork and collaboration with the sales and marketing teams to grow our client and supply bases. Key Responsibilities: - Identify and develop new business opportunities and partnerships. - Generate leads, engage with potential clients, and schedule meetings. - Visit client sites to build relationships, bring in new customers, and upsell to existing clients. - Research and develop new supply sources to meet client demand and enhance service offerings. - Prepare and deliver presentations to prospective clients to showcase our services. - Negotiate and close contracts to meet revenue targets. - Research market trends and competitors to identify opportunities for business expansion. - Build and maintain long-term relationships with new and existing clients. - Track and report on sales performance metrics. Requirements: - Bachelor’s degree in Business, Marketing, or a related field. - Proven experience in business development, sales, or a similar role. - Strong understanding of market dynamics, customer needs, and supply chain management. - Willingness to travel to client sites and supplier locations as needed. - Excellent communication, negotiation, and presentation skills. - Ability to work independently and as part of a team. - Familiarity with CRM software and Microsoft Office Suite. - Goal-oriented, with a track record of achieving or exceeding sales targets. Benefits: - Competitive salary and commission structure. - Opportunity for career advancement in a growing company. - Professional development and training programs.

Job Title: Product Trainer Location: Office based ROLE OVERVIEW: Join DK Tools Ltd in a pivotal role designed to champion product knowledge and training across the company. As the Product Trainer, you will be tasked with developing and delivering comprehensive training programmes that elevate the expertise of all staff members in our product range, including upcoming launches. Your insights and training will directly impact product development, sales effectiveness, and customer satisfaction. KEY RESPONSIBILITIES: · Product Expertise Development: o Maintain up-to-date knowledge of the entire product line and upcoming launches. · Training Programme Development and Execution: Design and implement a structured training programme for all employees, tailored to different departmental needs. Schedule and conduct regular training sessions, workshops, and seminars. New Product Testing and Feedback: Collaborate with product teams to test new products, Provide detailed feedback and suggestions for product improvements. Collaborate with production teams to ensure relevant product information is included on pack Sales Enablement: Equip the sales team with the necessary product knowledge and skills to enhance their sales pitches and customer interactions. Collaborate with Product & Marketing to create sales support materials like cheat sheets, product comparisons, and selling points. Customer Support Training: Train customer service teams on product features, troubleshooting, and FAQs to enhance customer support quality. Regularly review and update customer service training materials based on product updates and customer feedback. Content Creation for Marketing: Produce high-quality instructional and promotional videos that clearly communicate product usage and benefits to end-users. Collaborate with the marketing department to align video content with marketing campaigns and objectives. Collaborate with marketing to ensure key product information, features and benefits are reflected in marketing materials. Programme Performance and Metrics: Develop and monitor key performance indicators to assess the effectiveness of training programmes. PERSON SPECIFICATION - Knowledge, Skills & Behaviours: · Proven experience as a Product Trainer, ideally within the DIY tools or similar consumer goods industry. · Bachelor’s degree in Education, Business, Communication, or a related field. Relevant professional certifications in training or product management are a plus. · Strong presentation and communication skills, capable of effectively engaging and educating diverse audiences – in writing, verbal and comfortable being in front of a camera recording videos · Demonstrable experience in creating and managing training materials and programmes. · Technical proficiency in using technology and content creation tools for training purposes. · Excellent organisational skills, with a proven ability to manage multiple projects simultaneously and meet deadlines. COMPANY VALUES – What we look for · Trustworthy to do the right thing, even if it costs · Treat situations fairly, looking at the big picture inform decision making · Honesty in the way we deal with our colleagues and customers alike · Take pride & passion in our work to deliver quality and results · Take ownership to treat the business like it's our own · Treat everyone with respect, as you'd want to be treated yourself Challenge the status quo and drive continuous improvement.

Job Description: We are seeking a dynamic and results-driven Advertising Manager to join our international team in London. The ideal candidate will have experience in design, organise and direct the advertising activities of our organisation and must be driven to meet the target sets. Excellent communication skills, and a deep understanding of the global client from around the world. Key Responsibilities: - Develop and implement strategic sales plans to achieve sales targets and expand our customer base. - Liaise with client to discuss product/service to be marketed, defines target group and assess the suitability of various media - conceives advertising campaign to impart the desired product image in an effective and economical way, including planning which media to use, such as social media (including Instgram, Facebook, Tiktok and Wechat); - Reviews and revises campaign in light of sales figures, surveys, etc. - stays abreast of changes in media, readership or viewing figures and advertising rates - arrange and attend conference, exhibitions, seminars to promote the image of a product, service or organisation. - Client Relations - Build and maintain strong relationships with clients, providing exceptional customer service throughout the process. - Negotiate and advise clients, ensuring client satisfaction and compliance with company policies. - Networking - Attend industry events, exhibitions, and networking functions to generate leads and build a network of contacts within the industry. - Collaborate with other professionals, including accountants, lawyers, agents, and brokers to ensure deliver the best strategic plans to clients. - Qualifications: - Proven experience in business consultancy, sales, or marketing. Proven records of meeting sales target and serving to international clients; - -Strong ability in using various social media platforms, including Instagram, Facebook, Tiktok, YouTube, Snapchat etc. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a team in a fast-paced environment. - Speaking second language is preferred What We Offer: - Competitive salary and attractive commission structure. - Opportunities for professional growth and career advancement. - A supportive and collaborative work environment. - If you are passionate about business consultancy industry and have the skills and experience to excel in this role, we would love to hear from you. Apply now to join our team and help us serve our international clients. - Job Type: Full-time - Pay: £40,000 - £45,000 per year - Experience: - Business development: 3 year (required) - Sales: 3 year (preferred) Language: English (preferred) French (preferred) Arabic (preferred) Location: London Work Location: In person

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.