Customer relations manager jobs in United Kingdom

YOU ARE LOOKING FOR A POSITION IN WHICH • You will contribute to the growth of a leading group in the world of PLM, MOM, IoT, and other innovative fields., • You will be involved in a wide range of challenging projects for key accounts in a variety of sectors (aerospace, energy, defense, etc.), • You will have the opportunity to develop your skills with teams of experts at your side, • You will be able to express your talent at the cutting edge of innovation, while evolving in an agile and multicultural environment This job is for you! YOUR MISSION To support our growth, we are looking for a Windchill Technical Leader (M/F) to work on digital transformation projects in the industrial sector. In this role, you will supervise the development team by coordinating tasks, ensuring code quality, and applying best practices. You will also actively participate in the design, development, and integration of solutions that meet our customers' needs. This position requires security clearance. YOUR ROLE • Analyze business needs and propose appropriate solutions., • Estimate the development workload and calculate the cost of the requested features., • Write technical specifications and ensure their implementation., • Coordinate, monitor, and ensure the quality of tasks within the development team (best practices, code review)., • Design, develop, and customize specific modules for the solution., • Work with the team to make corrections and upgrades to the application, • Integrate the solution with other systems (ERP, MES, CRM, etc.), • Implement APIs and optimize performance, • Write technical documentation, • Coordinate acceptance and technical testing, • Prepare packaging and supervise deployment operations, • Implement and manage the database upgrade and/or migration plan, • Define and ensure the application of project team processes, • Meet project deadlines and quality commitments, • Participate in governance activities in collaboration with the Project Manager, • Maintain customer relations, • Monitor technological developments and the evolution of PLM systems YOUR PROFILE • Minimum 5 years of experience in Windchill development, • Interest in coaching, sharing, and technical management, • Natural leadership and team spirit, • Comfortable with customer relations and ability to understand business challenges Mastery: • Languages: Java, XML, • Databases: Oracle, SQL Server, • PTC solution: Windchill Would be an asset: • Javascript, HTML, CSS, • Docker, Unix, Linux, Windows, • PTC Solution : Thingworx Remote working position, ideally based in Stevenage or London with occasional travel to our clients' sites as part of the role.

Title: United Kingdom-Associate Program Manager Work Location: London Contract: 24/11/2025 to 23/05/2026 About the Role What You'll Do Monitor social media for influencer and viral posts and respond to customer care or negative posts about the brand via social media tool, Sprinklr, as well as occasionally natively monitoring platforms Understand the full spectrum of customer care policies and processes Liaison with Marketing and Comms on replies to influencer and viral posts Bring an elevated lens of Marketing/Comms to customer care world Manage key stakeholder conversations with senior level global leadership Manage various aspects of brand crises on social media, including social listening, reporting, responding, crafting in-feed posts, liasioning with policy, etc. Work with stakeholders and varied policies across the world, but specifically in the US, United Kingdom & Ireland, India, and Australia Assist in training and onboarding new team members on processes and ways of working Basic Qualifications Minimum of 2 years of prior work experience, preferably in social media community management or related field Preferred Qualifications / Experience 4+ years of social media community management for a large brand with diverse issues Project management: you have proven experience of managing multiple projects end-to-end in a fast-paced environment, with the ability to work to tight timescales Ability to thrive in an ambiguous and flexible work environment Bachelor's degree, preferably in Communications, Social Media or Public Relations Social Listening and Software Proficiency in Sprinklr & Brandwatch Understand intuitively what has the propensity to go viral and create brand crises Proficient stakeholder management skills Influencer management experience Previous experience managing Brands and Crisis in Social Media Customer care operations experience Strong communicator (both verbal and written); creative copy writing skills Customer focus, empathy and business acumen to understand the customers’ needs and generate engaging conversations in Social Media Problem solver - Desire to address complex problems without hesitation Independent and proactive, self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work Highly organized and able to multi-task, whilst maintaining clear and proactive flow of communication Clear Understanding of Engagement elements across the most popular social networks (Facebook, Twitter, Linkedin, Instagram, TikTok, Reddit, Youtube) Ability to de-escalate, shift and approach negative engagements to turn them into positive outcomes for our users

JDL Recruitment is excited to partner with a rapidly expanding data center developer who is seeking to hire an Infrastructure Manager based in London. This is a hybrid opportunity offering a local package which includes a basic salary, annual bonus, long term share incentive, pension and healthcare. Summary The Infrastructure Manager has a day-to-day reporting relationship to the Commercial Director and will play a key role in the successful delivery of high voltage substation and connection projects across all data centre developments. The role will require strong HV technical understanding, demonstrated experience understanding and operating within policy frameworks with power authorities and regulators, manage procurement of large-scale projects from design through to commissioning and responsible for developing and managing strong relationships with Utility stakeholders and technical consultants. Responsibilities • Project Delivery: Lead and manage the end-to-end delivery of high voltage substation, fibre connections, and grid connection projects, ensuring all components are completed on schedule, within budget, and meet the highest quality and technical standards, • Build and manage strong relationships with utilities, technical consultants and other energy, • stakeholders, • Develop strong relations and interface with utility and energy partners as the key contact, • Accountable for reviewing the related disciplines in the design process, providing instruction to RFIs and review/approve technical submittals, • Provide management, technical direction, decision-making and leadership for data centre HV procurement, • Develop renewable energy sourcing options and other sustainability initiatives in alignment with ESD mandates and customer requirements, • Communicate effectively with internal and external stakeholders, including clients, regulatory bodies, and contractors. Provide regular updates on project progress and key milestones., • Use technical knowledge in ensuring the successful delivery of projects within budget, scope, and timeline, • Establish and strengthen relationships and understanding of preferred vendor solutions to ensure efficient, cost effective and effective design solutions for technical requirements and integration, • Lead Project Management resource/s in managing the preparation of project documentation, • Scope, tender and engage consultancy services required for each project, • Manage the projects design requirements including peer reviews, presentations, internal stakeholder review and coordination, • Provide feedback on project, contractor and consultant performance to Commercial Director, • Identify potential risks in the project and develop mitigation plans to reduce or eliminate risks., • Ensure all works are carried out in compliance with industry regulations, safety standards, and environmental guidelines., • Contribute to the feasibility phase by undertaking due diligence activities to validate technical solutions in site selection Requirements • Bachelor’s degree in electrical engineering, plus minimum ten (10) years’ of relevant experience within utility network planning, procurement, project delivery and commissioning., • Strong project management or project lead experience including RFQ/RFP process, selecting relevant, • engineering teams, developing budgets, coordinating multiple consultant teams and facilitating meetings, • Demonstrate a high level of proficiency in commercial, business and energy markets, • Demonstrate understanding of hyperscale and co-location data centre operator’s technical requirements, • Demonstrate strong technical understanding of high voltage systems, including substations, transmission lines, electrical equipment, and network connections., • Strong proven experience in managing complex engineering projects with a focus on delivery, including experience with project management methodologies, risk management, and quality control, • Detailed knowledge of HV infrastructure and construction, and cost pricing

£70K - £85k plus £6k car allowance 10 % bonus and 10% Pension An exciting opportunity has arisen for an experienced Plant / Production Manager to lead operations at a Chemical industrial manufacturing site. You will play a key leadership role within a site team of around 60 ( 3 Shift managers) , responsible for delivering safe, efficient, and compliant operations while driving continuous improvement and fostering a high-performing culture. Our client is a recognised name within the industrial manufacturing sector, known for their strong values and commitment to staff retention and employee development. What You'll Be Doing • Lead day-to-day production and maintenance operations on site, ensuring safety, environmental and performance standards are met or exceeded., • Champion HSE culture, leading by example and ensuring compliance with relevant regulations and internal systems (ISO standards, risk assessments, audits)., • Manage relationships with key internal and external stakeholders, including direct negotiation and engagement with trade unions., • Oversee plant performance, resource planning, and infrastructure reliability to ensure consistent delivery to customer and business expectations., • Drive team development, motivation, and succession planning across a diverse, skilled workforce., • Lead site safety committees, emergency preparedness, and continuous improvement projects across production and site management., • Manage budgets, KPIs and ensure reporting, compliance and plant standards align with wider business goals. What You'll Bring • Proven experience as a Plant or Production Manager within a COMAH, chemical, process, heavy industry, paper&pulp, Renewables or other industrial manufacturing sites., • Strong Health, Safety, and Environmental (HSE) focus, with a track record of driving a safety-first culture., • Experience in managing trade union negotiations and fostering positive industrial relations., • Excellent leadership and interpersonal skills with a track record of engaging and developing teams., • Strong operational, strategic and analytical thinking – able to balance technical and people leadership. This role is 70 % People management, • HNC / HND or equivalent in Engineering or a related technical field is preferred, but equivalent experience will be considered.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Head of Communications Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting role in Marketing? We have the perfect role for you – Head of Communications. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation. The Role As Head of Communications, UK & Ireland (UK&I) you will be part of the UK & Ireland Marketing and Communications team. This role is key in building the TCS brand and driving and coordinating TCS’ communications programs. The roles will include supporting our headline sponsorship of the TCS London Marathon (TCS is title sponsor of the TCS London Marathon, since 2021, and Title sponsor of the Jaguar TCS Racing Formula E team.) In this role you will be managing our brand reputation, promoting our community initiatives, and handling company issues . We are seeking an experienced communications professional who will be responsible for the design, execution and reporting of the TCS UK&I communications plans for external and internal audiences. Key Responsibilities: • Developing and delivering a communications strategy for TCS in UK and Ireland which is aligned with the business strategy., • Work collaboratively as a strategic partner with service/function leadership teams and report and communicate regularly on progress., • Work closely with our PR agency the global communications team and our UK & Ireland marketing team to ensure consistent messaging and delivery across media channels and internal channels., • Manage the public perception of TCS and the communication plan and create awareness of the company’s initiatives across key stakeholder audiences, including media, the public, policy influencers and decision-makers, as well as government and business leaders (working in partnership with the UK&I Head of Corporate Affairs to support their government / key stakeholder engagement plans., • Establish and maintain strong, trusting relationships with senior leaders, supporting them to define their communications goals, providing strategic coaching and advice., • Be responsible for the team - recruit a new Communications Manager, and line manage a Content Executive and an Internal Comms Executive, as well as a retained PR agency., • You will work with our PR agency and global communications team to create media opportunities around TCS’ global and local stories, customer wins, success stories and points of view and seek to increase the company’s share of voice., • You will leverage TCS’ exciting new UK sports sponsorships and create awareness of the company’s community engagement initiatives., • You will be required to anticipate reputational risk issues, develop and implement appropriate communication actions., • You will be leading UK&I internal communications with the objective of informing and engaging employees, often partnering with the Human Resources and CSR teams, to ensure effective, timely and accurate communications and messaging., • You will be expected to utilise your communications skills to lead programmes and broad communications and content projects from the development of ‘Customer success stories’ (creating web, press and video assets) to the creation of speeches and PoVs for senior stakeholders and flagship events. Your Profile: key skills/knowledge/experience: • Professional experience in Communications, perhaps in a B2B environment within a consulting, technology or related services firm or within a PR agency in the UK., • Strong media relationships within the UK with experience of designing and delivering ambitious communication plans and coverage., • Experience in content, press and media relations, crisis management, reputation management, internal communications., • Experience of navigating complex processes and organisational frameworks to deliver results. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Our beautiful luxury brand partner requires a Brand Marketing Manager who will be responsible for maximising brand desire and purchase intent across retail, wholesale, and ecommerce channels. Within this role you will produce 360-degree seasonal marketing campaigns and activations targeting both direct and indirect customers and loyalists—ultimately driving sales in line with business ambitions. This role is suited to an exemplary marketing professional who can develop and execute effective tactical brand marketing plans to meet strategic goals. An excellent copywriter, the Brand Marketing Manager will help present the brand’s tone of voice consistently across all written touchpoints. A true team player, this individual must excel at managing internal deadlines, overseeing external agencies, and driving long-term projects. They will be expected to propose creative, innovative solutions that align with commercial and brand requirements, influence peers, and demonstrate exceptional organisational and communication skills. Key Responsibilities Campaign Management • Plan and implement omni-channel seasonal marketing strategies in line with the overall brand direction., • Manage and produce all internal photoshoots — including negotiation, booking, management, and budgeting for photographers, talent, and related resources., • Oversee the creation of press collateral such as lookbooks, press releases, and campaign materials., • Deliver marketing assets to relevant agencies (social media, press, graphic design, etc.)., • In collaboration with the Commercial Director, manage the Trading Calendar to ensure all stakeholders are aligned on seasonal launches, product focuses, and stories each week, delivering a cohesive cross-channel customer experience., • Oversee day-to-day marketing sign-offs including social media content, email campaigns, digital ads, retail marketing materials, and more. Trade Marketing • Lead all wholesale partner marketing and events, collaborating closely with key partners to maximise co-op budgets., • Plan and deliver an annual store events calendar, driving retail marketing initiatives., • Produce monthly performance reports with insights and recommendations to optimise future campaigns. Agency Management • Act as the primary point of contact for the social media agency — attending weekly meetings, managing communication, and providing required assets and information., • Manage agency relationships to ensure effective delivery, reporting, and ROI on digital marketing spend. Special Projects • Work closely with the Head of Media Relations to execute London Fashion Week from a marketing perspective, focusing on production and content, and collaborating across teams to deliver a fully integrated 360° brand experience., • Negotiate sponsorships and partnerships for London Fashion Week, as well as other revenue-driving collaborations at the product and brand level., • Plan and manage small-scale projects within the broader marketing and business calendar., • Prioritise and manage multiple projects simultaneously, adhering to agreed timelines and budgets., • Stay up to date with industry trends, consumer insights, and the competitive landscape to inform brand positioning and marketing initiatives. Budget Management • Manage departmental budgets and monitor marketing spend., • Track costs, KPIs, and agency performance to ensure efficient and effective budget allocation., • Provide regular financial reports and performance insights to leadership. Skills and Attributes • Collaborative team player capable of managing both peer and upward relationships., • Exceptionally organised with the ability to manage competing priorities., • Creative and innovative thinker with a strong sense of brand storytelling., • Positive, proactive, and solutions-oriented attitude., • Ambassador for company values and brand integrity., • Deep understanding of the luxury fashion industry, market dynamics, and customer mindset.

About Optibus Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. As the first unicorn in public transportation technology, Optibus is driving the modernization of mass transit to make it the preferred choice for cities and passengers alike. About the Role We’re looking for a creative Content and Social Media Specialist with bold campaign ideas, a strong handle on Linkedin, and a passion for shaping better cities and transport systems. As a member of the global marketing team, you will report to our Head of Communications and Public Relations from the London office. Your objective is to amplify the Optibus brand, bring stories to life, and capture attention across various digital channels, particularly in the transportation technology space. You will collaborate with multiple teams (marketing, product, customer success, HR) to produce written and visual content that supports brand awareness, lead generation, and engagement across our digital channels. If you love to write and create content, know your way around Linkedin, and are passionate about cities and public transportation, this role is for you! Responsibilities Social Media Strategy & Management: • Own our global social media presence on LinkedIn, Facebook, Instagram, and other platforms, drive engagement, and respond to comments., • Plan, write, and publish social media posts on various topics, including events, employer branding, company updates, and special holidays., • Leverage LinkedIn Events and LinkedIn Newsletters to maximize content reach., • Monitor content engagement and produce performance reports. Content Creation: • Write and upload blog posts, newsletters, webinar recaps, case studies, and thought leadership pieces that drive engagement., • Collaborate with or interview key stakeholders (Optibus leadership, product teams, clients, partners, investors) to produce in-depth, compelling content., • Support webinars by securing topics & panelists, developing questions, organizing prep sessions, and coordinating follow-ups., • Create videos and themed graphics for various campaigns. Performance, Analytics, & Optimization: • Track and report on content and social media performance, iterating on successful formats and channels to improve engagement and conversion., • Brainstorm and implement bold new initiatives to drive reach and troubleshoot issues. Requirements • 2-4 years of experience in content marketing and social media management (LinkedIn, Instagram, Facebook), • Fluent English speaker, • Strong writing and storytelling skills and a sharp eye for brand tone and audience interests., • Experience with visual design tools (Canva, PlayPlay, etc.), • Experience with web management platforms (Wordpress, Hubspot), • Experience with analytics tools for measuring and reporting on content performance., • Ability to juggle multiple projects, prioritize deadlines, and coordinate across global teams., • A collaborative mindset and willingness to step in wherever needed. Bonus points • You’re someone who loves or studied public transport and understands the space, jargon, challenges (i.e. NUMTOTs welcome!), • Experience in the SaaS B2B or B2G space ___ is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualised support during the hiring process. Interview process: • Initial screening with Talent Acquisition, • Portfolio assessment with Marketing Team, • Initial assessment with Hiring Manager & Marketing Director, • Panel presentation of home assignment with Head of Communications and Public Relations, Marketing Director and SVP of Marketing., • HR Call & References, • Offer

Account Managers at Channel Bakers are the beating hearts of our account teams. You are the glue that holds everything together as you oversee the day to day running of client accounts and ensure that all strategy is executed on time and to budget. As a seasoned Account Manager, you will have the confidence and competence to support a range of diverse clients from new to market right through to more the more strategic complex clients/brands. You are a strong communicator, taking the lead on day-to-day client interactions and seamlessly sharing information and data to all stakeholders. With acute attention to detail, you oversee budget pacing, customer deliverables and take any ad hoc client requests in your stride. You are a guru on all things related to Search Strategy and Demand Side Platform (DSP) and utilize this knowledge to leverage optimum campaign outputs for our clients. As the right hand to the Account Director, you support them with strategic client communication, quarterly business reviews, presentations and developing media plans. Supporting the Advertising Specialists, you ensure that they are set up for success with all their daily tasks which include building & optimizing campaigns, keyword development and developing Calls to Action. You are a skilled Excel user and can prepare advertising reports, interpret data and develop insights. You clearly and comfortably delegate both routine and important tasks and provide help and direction as required. You can communicate clearly and succinctly in a variety of communication settings and styles and can get messages across that have the desired effect. You make good decisions based on a combination of analysis, wisdom, experience, and judgement and are often sought out by others for advice or solutions. You enjoy working hard, are action oriented and are full of energy for things you see as challenging. You value time and know how to use it effectively to optimize your own efficiency. You can effectively cope with change and know how to pivot when needed. You learn quickly and will try anything to find solutions. You can be counted on to exceed goals successfully and steadfastly push yourself and others to get over the line. You are dedicated to meeting the expectations and reeds of all stakeholders and always act with the client in mind. • Required Qualifications and Experience:, • Minimum 2+ years of Marketing or Advertising account management experience in a fast moving, client facing environment, • Degree in Public Relations, Marketing, Advertising, Business or Communications preferred or work-experience equivalent, • Experience of Amazon Advertising essential and exposure to DSP and AMC desired, • Business fluency in 2+ market relevant languages (including English), • Experience of working within a high performing team, • Strong analytical and qualitative skills - numbers don’t scare you!, • Proficient user of standard office software (MS Office etc)., • Intermediate or advanced excel skills are essential, • Proven ability to cultivate and foster new relationships and deepen existing ones, • Proven track history of driving your own professional and personal development, • Everyday Tasks:, • Communicate regularly with clients via calls, email and in meetings to update on campaigns and discuss campaign actions and activities., • Oversee budget pacing & management, launching campaigns, strategic and tactical optimization, and all DSP activity, • Prepare advertising reports, interpret data and insight development, • Carry out brand and product research as required, • Develop and present media plans to clients, • Prepare and present client quarterly business reviews with strategic recommendations for growth, • Support the Account Executive with client Statement of Works (SOW) and Master Service Agreement (MSA) renewals, • Participate in Beta Programs where applicable, • Support the Account Executive with Creative pitches as required, • Identify opportunities to scale brands across multiple platforms and services, • Support the Strategic Account Director or Account Executive with strategic client needs., • Train clients on transitional engagements with DSP, • Ad hoc client requests as required, • Communicate and collaborate cross-functionally across Channel Bakers and all key stakeholders., • Position Details:, • Role Classification: Individual Contributor/Manager, • Pay Classification: Salaried, • Office Location: Remote Based – Europe, • Reports to: Account Director, • Department: Department: Client Success (Advertising), • Travel Required: Occasional overnight and day travel is required about 5 - 10% of the time., • Working Hours: 40 hours per week (Monday to Friday) with flexible working potential Working at Channel Bakers is a job like no other. We take pride in our culture and our sense of community. We strive to offer a fun and engaging environment to help our Bakers bring their best and authentic selves to work daily. We regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world's most prolific and inspirational brands. We are proud to have a very diverse team of Bakers from the US, Germany, France, Brazil, Scotland, India, Taiwan, and Mongolia, just to name a few! We are a truly global organization headquartered in California with offices in Taiwan, China, the Philippines, and the UK. Our core tenet is that we exist to help people, which is at the heart of all that we do. We enjoy the challenge of new and unfamiliar tasks; change is our normal, and we can shift gears comfortably. We love to exceed our work and personal goals, and most importantly, we are dedicated to exceeding our clients' expectations. We value self-development; it helps us help others better.

Handle Recruitment are seeking candidates who are passionate about events, marketing, advertising or other areas of media and creativity to join an international festival of creativity in the run up to the 2026 event. The festival is highly reputable and widely regarded in the advertising, brand marketing and creative communications world so this is a fantastic opportunity for candidates looking to gain invaluable experience within the creative industries! As the Customer Engagement or Customer Service Associate your responsibilities will include: • Be the first point of call for the agencies and companies entering work for the awards, • Take on a customer centric approach using telemarketing skills to contact existing and new customers from the creative communications field i.e. mainly advertising/ PR / media agencies and production companies, • Generate entries for the festival by helping customers understand the Awards structure, rules and entry process, • Become an expert on the entry system, website and downloadable documents to be able to assist customers with general and specific queries, • Inform customers of new initiatives within the Awards and encouraging entrants to begin the entry process as the deadline approaches, • Regular meetings with your team and manager to report on progress and feedback information, • Assist the Awards team in tasks and client relations associated with withdrawals and entry changes, • Potential - On-site customer service for Award winning delegates and attendees of the awards ceremonies, • Potential - On-site logistics and events work for Awards related tasks To be successful in the role you will have: • Customer engagement experience in areas such as telemarketing, market research or client services, • A passion or active interest in creative areas such as marketing, advertising, media or events, • Availability to begin a temporary role in January and to work full-time hours, with the potential of travelling internationally in June, • Additional languages beneficial but not necessary Please apply now for a further conversation! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Job Purpose The HR Change Manager will be a key leadership role responsible for managing employee relations and supporting the integration of Professional Services. Working closely with senior stakeholders and the Change Unit, the postholder will design, implement, and monitor change initiatives that ensure a smooth transition and alignment with the university’s strategic goals. They will support senior managers in developing change proposals, lead consultation processes, and ensure employee relations and organisational needs are addressed in line with HR best practice, legal compliance, and a strong focus on staff wellbeing. Main Duties and Responsibilities Leadership of Change Initiatives • Lead and manage the people aspects of the integration process, ensuring change is executed effectively and staff impact is minimised., • Collaborate with senior leaders and the Change Unit to align change proposals with Target Operating Model principles., • Oversee and coordinate individual and collective consultation processes., • Develop and execute consultation plans ensuring compliance, transparency, and engagement., • Partner with senior stakeholders to develop change proposals, including structural changes, role redesigns, and new working practices., • Advise on employee relations and organisational implications of proposed changes, identifying risks and recommending mitigations., • Provide strategic HR advice on managing people through change, including redundancy, redeployment, and restructuring., • Lead formal consultations with trade unions, ensuring concerns are addressed constructively., • In partnership with Organisational Development, develop and deliver training for managers to effectively lead teams through change., • Ensure wellbeing and support mechanisms are in place for staff impacted by change., • Monitor staff morale and wellbeing, recommending interventions as necessary., • Assess and manage risks associated with employee relations during change., • Lead assessments evaluating how proposed changes affect staff, including redundancy and redeployment implications., • Work with the Change Support Unit to ensure all impacts are understood and mitigated appropriately. Qualifications and Knowledge • Proven experience in employee relations, change management, and project delivery within a complex, unionised, or post-merger environment., • Experience managing consultations, advising on employment law, and implementing organisational change., • Strong understanding of employment legislation and best practice., • Excellent communication, influencing, and problem-solving skills., • Strong organisational and time management abilities., • Ability to draft complex HR documentation and present information clearly., • Strong customer service ethos and team collaboration skills., • Professional, adaptable, and resilient under pressure.

HR & Talent Specialist - UK Industry: Designer collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate POP MART is seeking a hands-on and driven HR & Talent Specialist to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Are you an experienced HR professional who thrives in a fast-paced, people-first environment? We’re looking for an HR Manager to join our London based team on a temporary basis running until the end of the year. This role is ideal for someone with a background in hospitality or catering, who understands the challenges and energy of a dynamic, customer-facing business. What you’ll do • Take the lead on Employee Relations (ER) managing complex cases and supporting line managers with best practice advice., • Partner with operational leaders to foster a positive and engaged workplace culture., • Provide hands-on HR support across the employee lifecycle, ensuring compliance with policies and procedures., • Support with ad-hoc HR projects and contribute to ongoing process improvements. What we’re looking for ✅ Strong HR generalist experience, with a particular focus on Employee Relations ✅ Background in hospitality, catering, or similar fast-paced sectors ✅ Confident communicator with the ability to influence and build trust ✅ CIPD qualified (or equivalent experience) If you’re passionate about people, confident handling ER matters, and enjoy working in a collaborative environment we’d love to hear from you.

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. This role can be based in either London, Schiphol (Amsterdam) or Wiesbaden (Germany) - unfortunately, we are unable to sponsor. Job Description The Digital Product Manager - Cyber Security is a senior position in the business and the respective Industry verticals. This is a global key role in the Aviation, Ports & Borders, Urban Security & Defense industry sectors functions. The role will report into the Global Director Digital Portfolio Director and is responsible for one or more of the company's digital product offerings, in this instance, Cyber Security. This role is about developing cybersecurity roadmap of all our products, not about the lifecycle of our Digital products, establishing the right supply chain behaviours when it comes to components that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Manager - Cyber Security is to manage the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and their responsibility goes beyond the industry or site where they are located, to apply globally and across all industries within the division. Duties & Responsibilities: • Manage the resources necessary to deliver the Product/s that they are accountable for efficiently and effectively between the relevant site (Centre of Excellence (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable., • For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD)., • Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is fit for purpose aligned to the Product roadmap and business strategy., • Develop, release, and manage plans necessary to deliver the Product/s project / program that they are accountable for efficiently and effectively between the site (CoE / manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable to ensure acceptable customer deliveries and business financial objectives are fit for purpose., • Manage the relevant PLP Gate process and associated milestones for their Product range in a timely and proactive manner., • Act as a liaison between Technology, Sales, Programs, Marketing and Service to assist in the creation of product technical specifications. Provide input from all departments to the R&D design team/s, coordinate design review meetings such that New Product Introductions (NPI) meet sales and business objectives., • Support Central, Regional and Market Sales and Pursuit team personnel in key situations for Bids & Proposals, providing the technical support and Product Compliance input when necessary., • Through periodic review maintain relevant technical content of sales support and sales/distributor training materials., • Prioritize proposed enhancements to their Product range and calculate the cost/benefit inputs to the return on investment discussion based upon the customer's strategy aligned to the MRD and PRD., • Drive Cost of Ownership (CoO) initiatives and VAVE activity throughout the business pertinent to their product line to maximize contribution margin while increasing market share., • Drive accountability toward achieving schedule, revenue and contribution margin commitments., • Analyse market information to develop and enhance product sales plans, including market segmentation, targeting and positioning., • Analyse Product (Functional, performance and Technology) Related customer complaints and lead action teams to resolve., • Lead individual projects for new product development and product rationalization initiatives in line with PLP milestone requirements., • Implement product launches, sales support and product promotions in line with PLP milestone requirement., • Identify and communicate voice of the customer (VOC) and critical customer requirements to the business build relationships with key decision makers within customers / regulators, • Deliver Product and/or Solution specific proposals, presentations, concepts and solutions to identified decision makers (internal and external)., • Work with Government Relations to leverage the governmental processes aligned to MRD and PRD.Interface with Production and Sales team for effective sales forecasts for their product line., • Work independently or with Industry segment managers to analyse competitors’ strengths, weaknesses and pricing to ensure optimized price setting and ad-hoc opportunities for accreting margin, • Conduct annual pricing reviews of all products and spare parts within area of responsibility., • Formulate service concept in close alliance with service commercial team and aligned to the PLP Process., • Accountable for ensuring platforming principles are applied across the full product range aligned with the rest of the Division. Qualifications • Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work., • Currently working on Cyber Security related projects (NIST, ISO 27001), • The ability and motivation to persistently pursue and achieve / drive effective results which drive the business forward., • Collaboration and Influencing with a Global mindset, cultural awareness., • Proven matrix and stakeholder management skills/experience working virtually in diverse teams., • Overall, exceptional programme, project and time management skills – highly organised and detailed orientated, • The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information., • The understanding and recognition of the organisation’s commercial environment and positioning themselves, their role and their actions in order to support the organisation’s commercial success., • The ability to engage, challenge and work effectively with others., • The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs., • Willing and able to identify and support change and continuous improvement in own and wider business environment., • Ability to interact and produce results, to influence and lead cross functional teams in a matrix environment and to motivate teams without hierarchical link with functional responsibilities., • Ability to work in an international and multi-cultural environment. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (___)

Our client, a global engineering consultancy is now seeking a driven and proactive HR Coordinator. Reporting to the Senior HR Manager, the HR Coordinator will provide efficient, high-quality HR administrative support across the full employee life-cycle, with a strong focus on recruitment coordination and general HR operations. The HR Coordinator will support day-to-day people activities, ensuring timely, compliant, and people-focused HR services across their UK and global offices. Job Title: HR Coordinator Location: London, based Moorgate/Liverpool Street, Hybrid (1-2 days in office) Contract: 6 Month Fixed term Contract Salary: c.£35,000 plus benefits Consultant: - Please direct all enquiries relating to this role to Vic Key Responsibilities • Act as the first point of contact for employee HR queries and routine requests., • Coordinate recruitment and selection processes including advertising roles, scheduling interviews, liaising with hiring managers, and managing candidate communications., • Manage on-boarding and off-boarding activities, ensuring compliance and a positive employee experience., • Support bi-annual and annual performance and development review processes., • Maintain and update HR systems and employee records (PeopleHR)., • Prepare employment-related documentation (e.g., contracts, promotion letters, changes to terms)., • Assist in auditing and updating HR policies and procedures in line with current employment law., • Support payroll input by processing monthly HR changes in coordination with the Payroll team., • Generate regular and adhoc HR reports (e.g., headcount, absence, turnover)., • Provide administrative support for employee relations processes (e.g., investigation meeting notes)., • Process confidential HR invoices and raise purchase orders., • Contribute to learning and development coordination., • Support delivery of recognition and reward initiatives. Key Deliverables • Accurate and timely processing of HR transactions and employee changes., • Professional and efficient handling of recruitment administration., • Up-to-date and compliant HR records and systems., • Seamless on-boarding and off-boarding of staff., • Accurate performance review documentation and support., • Completed reports and data outputs for internal stakeholders. Measures of Success • Recruitment activities are well-coordinated and meet internal timelines., • HR queries are resolved promptly and professionally., • Data in PeopleHR is consistently accurate and up to date., • Key HR processes (on-boarding, off-boarding, payroll changes) are completed without delays or errors., • Managers and employees report a positive experience with HR support., • Compliance with internal processes and external employment regulations is maintained. Person Specification Experience • Proven experience in HR administration, preferably within a global or SME environment., • Strong track record of managing recruitment coordination and candidate communications., • Experience using HR systems (PeopleHR preferred) and handling confidential information., • Familiarity with the full employee life-cycle and performance review processes. Skills and Competencies • Solid understanding of core HR principles, employment law basics, and best practice., • Excellent communication and interpersonal skills., • High attention to detail, accuracy, and organisational ability., • Confident with Microsoft Office 365, especially Excel, Outlook, Word, and Teams., • Ability to manage time effectively, prioritise tasks, and work autonomously., • Comfortable working in a fast-paced, evolving environment., • A proactive mindset with a continuous improvement approach., • Strong customer service orientation with a focus on supporting people managers and employees., • Discreet and professional with the ability to manage sensitive information. Lily Shippen is a leading business and executive support recruitment agency in the UK. We recruit top-tier talent across HR, executive support, and business operations roles, ensuring organisations can access the expertise needed to thrive. We recruit for a broad range of positions, including Executive Assistants, Personal Assistants, Office Managers, Chief of Staff, and HR roles. Our services span across Leeds, Newcastle, Manchester, London, and the wider UK, including remote and international roles. Whether you’re hiring for permanent, temporary, or fixed-term contracts, we offer tailored recruitment solutions to meet your needs.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. Here's the exciting bit…a great day includes Develop Own Brand product ranges across all of our categories with the commercial team; setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use our vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. The SEO manager role will play a pivotal part in the new customer growth of all our brands. With strong knowledge of SEO methodologies, ranking strategies, some technical understanding, and a passion to stay on top of trends in SEO. The ideal candidate is data driven, a clear communicator who can translate data into insight seamlessly. What you’ll be doing day to day • Applying best in class SEO practices to all our websites to achieve organic acquisition objectives, • Work with the Department Head to develop and execute comprehensive SEO strategies per country to improve site performance and organic search rankings., • Conduct in-depth technical audits of websites, identifying issues such as crawlability, indexation, site structure, and Core Web Vitals, and implement solutions., • Work closely with developers to ensure SEO best practices are integrated into website architecture, platform migrations, and new site builds., • Collaborate with the content team to optimise on-page elements, including metadata, internal linking, and keyword targeting., • Analysing, sourcing and checking links for our link building strategy., • Keyword research, search intent modelling and keyword mapping to achieve high rankings., • Stay updated with the latest Google algorithm updates, technical SEO trends, and industry best practices. What your background looks like • 3+ years’ experience in an SEO role, • Ideally having worked in online gambling before, • Is well-rounded in all pillars of SEO including technical, content, and off-site link acquisition, • Has great experience in the typical SEO toolset i.e. Ahrefs, SEMRush, Google AnalyticsGoogle Search Console, or similar., • Has experience or a desire to innovate and elevate SEO and the wider organic earned and owned product offering including integrated search, • Organisational commitment and performance excellence skills, • Good public relations/relationship building, management report writing, and communication skills, • A strategic thinker with strong analytical, visionary, and problem-solving skills, • French speaking would be advantageous but not a must * We operate with a hybrid working model of 3 days per week at our office on Fenchurch Street, and 2 days working from home. Please ensure this works for you before applying! *

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

Job Title: Sales and Tailoring Assistant Location: Norton & Sons, Savile Row, London Position Type: Full-time, 5 days a week (including Saturdays) About Us: Established in 1821, Norton & Sons is one of Savile Row’s most storied tailors, known for our uncompromised craftsmanship and commitment to contemporary bespoke tailoring. As our business continues to grow, we are looking for a dedicated Sales and Tailoring Assistant to join our dynamic team on Savile Row. Role Overview: We are seeking a personable, highly motivated Sales and Tailoring Assistant who can help drive sales across our Bespoke, Made to Measure, and Ready to Wear offerings. As well as sales, this role offers the opportunity to help out with the smooth running of the behind the scenes process - helping to ensure that the workshop is working efficiently alongside our head cutter and undercutter and that customer deadlines are being met. This role is central to the client experience at Norton & Sons and will involve building lasting relationships with new and existing customers while maintaining the exceptional client experience we are known for. Key Responsibilities: Sales & Client Relations • Actively pursue and achieve monthly sales targets across all our available service offerings., • Deliver a personalised client service, offering expert guidance across Bespoke, Made to Measure, and Ready to Wear., • Follow through on all sales with detailed clientelling, proactive communication (including email outreach) and a positive sales attitude, highlighting the signature Norton & Sons bespoke style., • Maintain regular communication with clients, including outreach about seasonal collections, cloth options, trunk shows and appointments., • Work with our head of marketing to create newsletters and marketing ideas for successful future campaigns., • Build long-term relationships with clients through thoughtful follow-ups and a genuine understanding of their preferences and history with Norton & Sons., • Maintain detailed client records using our online system to support ongoing service and re-engagement. In-Store Operations • Support day-to-day operations on the shop floor including fittings, consultations, answering phone enquiries and undertaking general administrative duties., • Reporting to the store manager and working closely with the team, supporting across a variety of tasks as needed to ensure smooth daily operations., • Assist with merchandising, stock management, and general upkeep of the showroom., • Provide feedback on product performance and customer preferences to inform future product development. Trunk Shows & Outreach • Undertake our U.S. trunk shows when needed, representing the brand and securing sales opportunities for our large clientele in the states as well as growing business. Qualifications & Experience • Strong experience in sales with a track record of building excellent client relationships and driving business., • Excellent interpersonal and communication skills, both written and verbal., • Confidence in managing client relationships with discretion, warmth, and professionalism., • Comfortable working as part of a close-knit team in a fast-paced, client-facing environment., • Willingness to occasionally travel to the US as part of our trunk Shows., • Availability to work Saturdays as part of the regular weekly schedule., • Any experience within the tailoring industry, whether that be sewing, cutting or taking client measurements is preferred but not mandatory. Attributes • Warm, approachable, and professional with clients., • A strong interest in menswear, craftsmanship, and heritage brands., • A team player who thrives in a collaborative environment., • A willingness to adapt and take on a variety of roles within a small company., • Passionate about heritage, tailoring and craftsmanship but open to the ideas of innovation in a fast growing name on Savile Row., • Strong organisational skills with attention to detail and deadlines. What We Offer • The opportunity to be part of a respected, growing house on Savile Row., • Exposure to high-end menswear and craftsmanship at the highest level., • A supportive team environment with room for development. For any further enquiries, please contact us at

About Us London Fields Design School Based in East London’s creative heart, we offer flexible, career-focused digital design training delivered by industry professionals. Our students graduate with up to 20 software certifications, strong portfolios, mentoring, and hands-on placements within the creative community. London Software Training Established in 2012, we provide practical, hands-on training in industry-standard design software, both in-person and online. We support learners with live sessions, portfolio guidance, free refreshers, and tailored support to help them succeed in creative careers. The Role We’re seeking a capable and driven Project Manager to work closely with the Founder across two dynamic and fast-growing education brands: London Fields Design School and London Software Training. This role blends project management and strategic execution. You’ll be responsible for leading initiatives across departments while acting as a trusted right hand to the Founder—helping turn vision into actionable plans, managing key relationships and keeping operations aligned with company goals. It’s a perfect opportunity for someone who thrives in a creative, high-growth environment and wants to make a tangible impact every day. Your Role as a Strategic Project Manager • Act as the Founder’s key partner in executing business vision across both brands, • Lead projects in all areas of the business (operations, marketing, sales, creative, academic, partnerships), • Own and drive high-level projects with minimal supervision, • Pre-empt roadblocks and solve problems proactively across departments, • Communicate confidently and professionally on behalf of the Founder when required, • Bring structure, accountability and clarity to fast-moving initiatives, • Help develop and implement new ideas, services, systems and partnerships Key Responsibilities Project and Operations Management • Oversee day-to-day operations across both businesses, • Manage timelines of employees and delivery across multiple teams and initiatives, • Ensure each employee is thriving and working to their best potential, • Scope includes: Marketing, Sales, Branding & Communications, Customer Service & Experience, Academic & Course Development, Partnerships & External Relations, People & Culture Project Initiation • Analyse existing projects to identify areas for improvement and opportunities for upgrades, • Consult with the Founder and develop and implement new projects designed to enhance functional performance and income, • Engage with and utilise staff members to achieve agreed project outcomes Hands-on Work in Partnerships • Identify potential partners and create a target list, • Initiate contact with identified partners to arrange meetings, • Finalise mutually beneficial partnerships that contribute to business growth, • Operate autonomously, offering contributions beyond the scope of the sales team Independent Leadership • Take full ownership of your projects and operate autonomously without needing direct guidance from the Founder, • Ensure smooth execution of all operations, stepping in to cover tasks during the Founder’s absence What We’re Looking For • Proven experience in project management or operations — ideally in sales, marketing, education, or creative industries, • Excellent organisational and people management skills, • A calm, solutions-focused mindset with the ability to juggle multiple priorities, • Comfortable leading initiatives independently while working closely with the Founder, • Based in/near London, with the ability to be in our Hackney studio 4-5 days per week Desirable Experience • Creative Industries – Understanding of design, media, creative workflows, or tools like Adobe, AutoCAD or SketchUp, • Education and Training – Experience running programs, managing tutors, or supporting student engagement, • Sales and Business Development – Background in business growth, partnerships, or B2B engagement, • Marketing and Communications – Strong grasp of content strategy, brand storytelling and digital marketing Package • Location: East London (Hackney) – 4 Days in Office / 1 Day Remote Option, • A central leadership role in two exciting and growing education businesses, • Salary: Competitive, based on experience, • Performance bonus, • Annual performance-related pay review, • 30 days annual leave + bank holidays, • 1-year contract with potential for renewal or expansion, • The chance to work alongside the Founder on meaningful, high-impact projects, • An opportunity to help shape the future of design education

dnata Catering UK is the world’s largest inflight caterer. Now spanning more than 60 global locations, we continue to invest in growing our business through technology, new facilities and acquisitions. We’re growing where our customers want us to. Our Shift Manger will pro-actively manage the daily operation, with responsibility for the delivery of safety cost, quality, compliance and people KPIs – in line with company, legal and airline standards. To be actively involved and maintain an effective and productive team which focuses achievement on results and develops and sustains effective customer relationships. Key Responsibilities of a Shit Manager: • Highly motivated and driven in maintaining the highest standards in quality, food safety, HACCP and Health & Safety., • Pro-actively investigating all accidents/incidents/delays to determine the root cause and put in place the appropriate solutions to eradicate further reoccurrences., • To ensure work is completed according to daily work schedule and all costs are within agreed targets and any issues escalated to Operations Manager when necessary., • Work in collaboration with Shift Supervisor to ensure that rosters, work schedules and teams are managed effectively and in a fair and transparent method., • Ensure all material and product and related costs are allocated and effectively managed within budget and to deadlines., • Able to manage targets and ability to demonstrate their impact on business performance. Championing change initiatives and improvements with OPS Ex, • Ensure standards of external and internal customer service are met and use of effective pro-active commutation with all internal and external key stakeholders is maintained., • Adhering to all Legislation, Company Policy and Compliance standards are met., • Providing Leadership, coaching and training to the team and dealing with any employee relations issues according to Company policy. What do we need from you? • Problem solving skills., • Experience within the transport sector or logistics., • Stakeholder management., • Computer literate - Microsoft Outlook, Word and Excel, • Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management, • An understanding of cost and control management, • Attention to detail and accuracy, • Good organisation skills and flexibility Finally, what's in it for you? • An opportunity to be part of a global family., • Free breakfast, lunch and dinner on site, • Free tea and coffee whilst on shift, • £60 towards both, dental and optical cover through our Simply health Cash Plan, • £150 if you Refer a Friend, • Discounted gym membership at over 2000 gyms nationwide, • Cycle to Work Scheme, • Opportunity to enhance your learning through our inhouse apprenticeship programme, • Access to our Employee Assistance Programme (EAP) which offers counselling If you believe your skills and experience align with what we're looking for, we encourage you to apply — we’d love to hear from you!

National Account Manager (Co-Op) Home based with travel to sites Up to £62.5k + car allow + bonus + benefits About our Client A successful food business who supplies high quality products into the UK’s major retailers and wholesale channels. The business is growing and they are looking to expand their national accounts team. The Role We are seeking an experienced National Account Manager who will lead and coordinate retail sales activities, working closely with the broader team to drive growth across retail customers. This role is key to our mission of making it easy for everyone to enjoy great regional food and enriching communities through quality products. Key responsibilities • Supporting the SNAM with the account management & supporting the growth of revenue and margin across the Customer Base, specifically Co-Op., • Developing and maintaining relationships with key customer contacts, highlighting the commercial and operational benefits of partnership., • Providing administrative support to the retail sales function., • Supporting the SNAM to deliver key sales projects, including customer range events and New Product Development., • Retail sales and margin reporting & analysis to identify opportunities and develop insights to drive growth., • Ownership and management of accurate master data & accurate customer master data including customer online portal submissions., • Manage customer relations including customer service queries with both customer head offices and retail stores., • Work closely with departments across the company including Supply Chain, Finance & Supplier and Sourcing Candidate Profile • Proven track record in managing national retail accounts within the UK food or FMCG sector, • Broad knowledge of Microsoft Office applications and understanding of the business and supplier accounts, • Strategic thinker with a practical approach to execution, • Strong ownership mindset with methodical, detail-oriented problem-solving skills, • Effective communicator at all levels, fostering open and respectful dialogue, • Consistently delivers results, sets clear goals, and resolves issues independently while seeking help when needed, • Adapts proactively to changing business contexts, focusing on the bigger picture and regularly reviewing priorities, • Embraces innovation, simplification, and new ways of working, supporting others through change, • Demonstrates curiosity about the wider business and seeks diverse input for continuous improvement, • Actively seeks and gives constructive feedback, using it to develop self and coach others, • Emotionally aware, showing vulnerability and building honest, integrity-based relationships, • Collaborates effectively across teams, always prioritising the customer experience and encouraging others to do the same What we Offer • Competitive salary and performance-based bonus, • Hybrid working model, • Car allowance, • Pension scheme and other company benefits, • Opportunities for personal development and career progression, • A supportive, team-oriented culture within a growing and ambitious business

Business Development and Sales Manager. Prior experience in business development, customer relations, or stakeholder engagement. Opportunities for professional development and career growth.

Job Description –Portfolio Manager UK Are you ready to bring passion and precision to your work? An exciting opportunity has opened at Stern Energy for a Portfolio Manager to join our growing UK team. You will be part of a friendly, professional, and enthusiastic group committed to raising industry standards and delivering exceptional service. Who are we? Stern Energy operates ground mounted photovoltaic systems for over 400MW in the UK. We are among the largest operators in Europe with activities in 5 Countries and over 1.6GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach, of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion to building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Prepare activities and scheduling requests to fulfil contractual obligations in terms of preventive and corrective maintenance, • On a daily basis, assess email alerts received from the monitoring team and coordinate call out services for fault investigation with Field team leads to fulfil response time guarantees., • Create and manage work orders-Create tickets for field service engineers based on alerts received from the monitoring team and from other contractual obligations (e.g. preventive maintenance activities). Verify the tickets include sufficient information to report activities to the Clients and to organise follow up actions., • Reporting activities-Prepare monthly technical reports to present performance of the assets and of the activities conducted. Prepare additional reports for warranty and insurance claims., • Communicate with clients via email and lead on client meetings, • Create quotes for high value and complex additional service projects. To be reviewed by senior management, • Work independently in arranging site activities with internal and external resources., • Set an example to promote a positive health and safety culture, whilst demonstrating a strong understanding of the health and safety policy and procedures, • Effectively communicating and engaging with the field team., • Contract management-Manage scope of work of operation and maintenance agreements to make sure contractual obligations are fulfilled., • Budget management-Create budget and manage minor construction projects for corrective Skills and qualifications • Communication skills, • Organisational skills, • Problem solving skills, • Teamwork and collaboration, • Attention to detail, • Client Relationship Management, • Decision-making under pressure, • Ability to lead initiatives, set examples, and take ownership of project outcomes, • Strategic Thinking, • Time Management & Prioritisation, • Adaptability & Resilience, • Health and safety conscious, • Experience in the photovoltaic business or in a similar role, • Good knowledge of MS office tools, • Knowledge of PV monitoring systems, • Knowledge of HSE and CDM regulations A great benefit package to include: • Employee Assistance programme, • Pension scheme, • Length of service policy, • Inflation support policy, • Refer a friend incentive, • Enhanced Paternity leave, • Medical Cash plan, • Team building days, • Great company culture and regular social events, • Wellness Wednesday- 30 minutes break for mindfulness, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • 25 days of annual leave plus Bank holidays, • Toil mechanism, • Flexible working policy

Practice Area Lead - Cork, Ireland ELIQUENT Life Sciences is the leading global consulting firm providing solutions to life science companies researching, developing, and manufacturing innovative products to serve patients and respond to public health challenges around the world. ELIQUENT is committed to serving clients' needs with extensive expertise, unwavering integrity, and strategic insight in a manner that supports availability of safe, effective, and high-quality drugs, biologics, and medical devices. For more information, please visit our website at eliquent.com. We are seeking a skilled Practice Area Lead (Director Level) in Cork, Ireland, who will be responsible for the overall business results of the office and service area. Core responsibilities include sourcing and winning new business, attracting and retaining people, and managing finances and operations. This role is regionally based in Cork, Ireland but primarily work from home. Open to candidates based in Ireland or the UK. Essential Functions: A. Set strategic direction for the office and manage business risks (5%) B. Develop business by establishing and maintaining positive relationships with new and existing clients (45%) C. Support the attraction, hiring, development, and retention of skilled resources for the delivery of services (25%) D. Manage and maintain revenue and profitability, as defined on an annual basis (i.e. the profit and loss (P&L)) (15%) E. Manage service execution by providing subject matter expertise, overseeing employee productivity and quality, and providing hands on support, if needed (10%) Additional Functions: -Leverage and expand industry knowledge and contacts to grow the business -Provide input and support marketing initiatives as needed. -Partner with the sales organization to meet with new potential clients to build relationships -Collaborate with other regional offices or functional areas on shared clients and needs (such as multi-site companies/clients, GMP Library, and Audits. -Translate new and existing client needs into actionable value-added projects/results -Prepare capability presentations, proposals, and agreements for new and existing clients -Monitor and report status of projects and key performance indicators, as needed -Maintain resource levels and allocations to agreed upon utilization targets -Manage accounts receivables and payables to agreed upon levels -Responsible for timely review and approval of employee time and expenses -Responsible for timely review and approval client and supplier invoices -Develop annual forecasts and track and report on progress quarterly -Develop business revenue and profitability projections and monitor/correct performance Behavioral Requirements: -Embodies ELIQUENT Life Sciences core values -Introspective and accountable -Self-motivated to produce results in a fast-paced, collaborative, and client-centric environment -Able to effectively handle multiple responsibilities and job tasks (multi-tasking) and self-prioritize. -Demonstrated attention to detail and highly organized. -Flexible with work requirements, environment, and fast-paced/changing job needs. -Excellent written/verbal communication skills -Capable of giving employees feedback and receiving coaching/feedback supporting individual success Promoting teamwork by: -Collaborating with co-workers. -Leading and attending staff meetings as required. -Meeting individual company goals as established. -Strong interpersonal skills such as: Establishing rapport and maintaining positive communication with others, demonstrating respect and support with peers, clients, and team members maintaining flexibility with changing environments. -Adhering to company and departmental policies. Supervisory responsibilities of direct reports: Meets Leadership goals by: Planning, organizing and managing activities in concert with the COO. Supporting staff in establishing and communicating business goals for the office. Coaching, developing and motivating direct report/s to maximize performance & potential. Providing regular periodic performance feedback and following the company’s commitment to conduct and issue 90 day review and semi-annual and annual reviews as applicable. If an annual review is issued, establishing business objectives/goals and (employee) personal developmental objectives in the given time frames (after 90 day introductory review followed by goal setting after annual review). Monitoring set goals on a regular basis (quarterly). Meets Training & Development and HR goals, such as: -Ensuring adequate staffing levels are maintained -Identifying and attracting new staff -Participating in / developing training for staff -Providing mechanism for professional growth and development of office staff -Ensuring training has been received before undertaking specific duties and that all training is documented in training records -Conforming to Company's Policies and Procedures, i.e., Absence/Attendance -Ensuring accurate and timely completion of assigned employee timesheets Authorized Deputies and Delegated Authorities: NOTE: REQUIRED FOR MANAGERS WITH REPORTING STAFF ONLY. General Requirements: Maintains technical knowledge by attending educational workshops and/or reviewing publications. Other duties as assigned by Sr. Management Quality: Adhere to all Standard Operating Procedures (SOPs) and relevant Industry Regulations such as Good Manufacturing Practice (GMP) and others. Training & Development: Ensure training has been received before undertaking specific duties and that all training is documented in training records. Health & Safety: Understand the company’s Health & Safety Policy and follow all associated procedures. Report all accidents or awareness of any unsafe conditions in the workplace to management. Human Resource Management: Conform to the company’s policies contained in the Employee Handbook. Basic Qualification and Position Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.) Required Education: -BS degree in Engineering, Science, or equivalent technical degree and/or industry experience. Preferred Education: -MSc/MA/MBA Required Work Experience: -15+ years in regulated, manufacturing environment within the biotechnology, pharmaceutical, or medical device industry -3+ years experience in business management, planning, and financial oversight -3+ years experience in personnel management, including hiring, supervision, and evaluation Preferred experience: -Proven and established healthcare life sciences (HLS) network in designated region -Prior experience as director / operations manager / or project manager -Strong communication and people skills -Prior sales/customer service experience Required Knowledge: -5+ years life science compliance (validation or quality) or engineering -Strong understanding of FDA and cGMP regulations and documentation practices -Data analysis and analytical skills -Effective problem solving and mediation skills -Proficient in Microsoft Word, Excel, and PowerPoint Preferred Knowledge: -Prior experience in consulting operations, supporting internal and/or external clients Skills (incl. Typical Mental Demands): -Reasoning Ability/Mathematical Skills/Computer Skills/Language Skills: -Computer skills -Business acumen Additional Qualifications: -Customer service/client relations -Communication proficiency -Attention to detail -Can work productively independently with minor supervision -Self-motivated, flexible, dependable and available -Excellent organizational and time management skills -Ability to work in a team environment -Demonstrated project management skills

My client is looking for a strong BMS professional, with a technical background that has a flair for customer relations and sales to work with them to help build on their already fantastic reputation within the London area. This position is for a BMS Account Manager, you will be working with already

Our client is seeking a creative and dynamic Senior Marketing Executive to join their team in Putney. In this role, you will collaborate with the Marketing Manager and Marketing Executive to implement strategic marketing initiatives and drive lead generation for their innovative facilities and building lifecycle management software and services.Key Responsibilities • Content Creation:Develop compelling copy for various media and audiences; produce artwork for product literature and promotional materials; maintain website content to enhance SEO and lead generation., • Campaign Management:Design and execute digital marketing campaigns across email, social media, and PPC; utilize HubSpot and Dynamics CRM for campaign performance tracking and lead conversion., • Event Coordination:Assist in organizing external and internal events, including exhibitions, webinars, and company seminars., • Brand Integrity:Ensure all marketing materials align with corporate branding guidelines; support PR and media relations efforts., • Market Analysis:Monitor market competition; create customer surveys and analyze feedback to support customer satisfaction initiatives.About You

ABOUT We. As part of one of the largest independent strategic communications agencies in the world — with 22 offices globally and more than 1,100 people — our UK team brings together deep sector expertise, diverse thinking and creative problem-solving to help brands lead through complexity. With roots in technology, innovation and societal change, we’ve spent decades at the intersection of technology and humanity — bridging the gap between what businesses create and how people experience those creations. In a world defined by relentless change — from rising expectations and widening inequalities to disruptive technology and constant noise — even the strongest organisations can struggle to be heard. That’s where We. comes in. What sets us apart isn’t just what we do, but how we do it. We thrive where disciplines intersect — when social impact meets youth engagement, technology meets science, or corporate reputation meets health — and our teams are designed deliberately with this in mind. For 40 years, We. has shown the power of working together. In the UK, we carry that spirit forward every day — challenging assumptions, applying innovation and helping organisations find clarity, relevance and growth in an ever-evolving world. When you join We., you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people. In London, We. is committed to a hybrid working model, supporting a working arrangement with at least two days in the office per week, one of which must be Thursday. This approach enables us to nurture a culture of collaboration, flexibility, and inclusivity. ABOUT THE ROLE This a great chance for an ambitious, experienced AAE or up-and-coming AE to take the next step in their career and experience the opportunities that come from working for an international agency with great ambitions. In this cross-sector role, you will have the chance to work across technology, healthcare and corporate PR, as well as social media and digital services. This unique position offers exposure to a diverse mix of clients and the opportunity to develop a truly versatile skill set spanning media relations, content creation and integrated campaigns. You will be reporting into a fantastic Account Manager (or higher), who will invest time and energy in your personal development and career progression, and join a very talented, super-collaborative and committed team. RESPONSIBILITIES In this cross-sector role, you’ll work across our technology, healthcare and corporate & services teams, gaining experience in all areas of integrated communications. Your responsibilities will span: Client service • Day-to-day client engagement – answering emails, owning agenda points during update meetings, reporting on results, • Supporting with account administration, including updating activity trackers, coverage tracking, capturing internal and external actions Press office support • Supporting the seamless running of the press office for your clients including:, • Compiling client news scans / contributing to agency news scan, • Building and growing relationships with media/influencers, • Developing and maintaining media lists, • Compiling briefing books and facilitating press meetings, • Preparing media materials and leading sell-ins, • Proactive story generation based on independent thinking Social media • Supporting on the management and execution of social editorial calendars and campaigns including:, • Drafting social copy and monitoring client social channels, • Managing content publishing, through social channels and external scheduling tools, • Pulling data from social platforms and tools – and conducting basic analysis, • Conducting research into social media trends to help inform recommendations, • Identifying influencers through desk research and third-party tools, and building relationships with them New business • Support for new business opportunities, including prospect research (sourcing and gathering audience, industry or competitor market data), media and social audits, and taking part in pitches Working within the team • Coordinating with internal teams to support on timely delivery of activities across teams., • Involvement in the We. Roots peer group PREVIOUS PROVEN EXPERIENCE • Prior experience in communications, preferably in an agency setting or within an applicable industry, • Excellent communication skills (verbal and written), • Previous media relations experience, • (Ideally) previous experience working with digital/social clients, • Content creation experience – blog, press releases, social media content etc., • Basic knowledge of social media platforms and tools, • Shows initiative/proactivity – acting as the eyes and ears of your accounts, • Good organisational skills, with strong attention to detail (time management, ability to manage deadlines), • Familiar with an office environment and basic skills using Outlook, Power Point, Excel, as well as newer AI tools such as CoPilot, Perplexity, ChatGPT etc., • Interest in the news agenda and in the ever evolving social and digital landscape. CULTURE • Fast paced (frequent tight deadlines, multitasking, etc.), • Strong customer service orientation, • Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in), • Non-hierarchical, open working environment (ability to work in a team, contribute to meetings), • Social (willing to get involved in agency life and with your peer group) We. Communications seeks to hire the best talent in the industry. We. Communications is able to sponsor candidates under the UK’s points-based immigration system if a candidate is not eligible to work in the UK under any other visa route. Effective April 2024 new minimum salary thresholds were introduced for roles which require sponsorship. Based on these new thresholds, it is We. Communications’ understanding that this role does not meet the new minimum salary requirements. Sponsorship for this role cannot be offered to candidates. Candidates who possess the right to work in the UK through alternate visa routes or who have no restriction on their right to work in the UK are welcome to apply.

Malvern’s core purpose is to provide, with our partners, students from around the world with the opportunities to reach their full potential via access to transformational learning, teaching and support and our mission is to provide international students essential academic and English language skills, cultural experiences and the support they need to thrive in their academic studies, daily life and career development. Our company values are COMMITMENT to, and UNDERSTANDING of, our students, colleagues and partners, FLEXIBILITY, ACCOUNTABILITY AND INTEGRITY in our approach, EXCELLENCE in every aspect of our operations. Job title: Regional Sales Manager, Turkey & CIS (ELT) Department: Sales and Marketing ELT Location/Branch: In-region Position reports to: Global Sales Director (ELT) Length of contract: Permanent Main duties • To drive and deliver annual sales plans for each target source market. Working with the Global Sales Director (ELT) and ELT team members, to build the regional market development and recruitment strategy., • Play a central role in development of agent acquisition, onboarding, activation and performance management., • Manage the student lead and application pipeline, influencing demand generation and conversion as necessary to deliver growth. This will include direct engagement with prospective students, as well as managing the relationship and commercial agreements with agents and other partners., • To market and channel development, to include securing agreements with national sponsorship bodies across the region., • Provide regular reports on sales progress and maintain sales forecasts. To provide market intelligence and performance to business stakeholders in order to support strategic developments., • Recruit, onboard, train and coach team members to the highest calibre, meeting and exceeding required standards of performance and accountability., • Collaborate closely with other Regional Directors and Managers, Director of Sales Operations and the Global Sales Director (ELT) in the EFL division to ensure success., • To work with colleagues in the University Partnerships Division of Malvern International enabling the co-ordination of regional activities, cross-promoting and referring business opportunities., • To liaise with Malvern’s Marketing team to bring global marketing plans to regional delivery, and to provide regular feedback on messaging, programme positioning, pricing and campaign performance., • To work with Sales operations, admissions, and agent support teams to ensure that the pipeline is well-managed, follow-up is timely and efficient, all sales processes are followed, and compliance requirements in student recruitment, admissions and enrolment are met at all times., • Liaise with Finance teams ensuring effective management of regional budgets and cost of acquisition, supporting commission payments and fee collection where required., • To support student arrival and engagement at Malvern teaching centres and to ensure the agent network has a strong understanding of how to promote all relevant partnerships and programmes within the portfolio. Person Specification The Regional Sales Manager, Turkey & CIS position requires an enthusiastic and independent individual with significant regional networks and market understanding. They will be a strong student recruitment professional who is able to build relationships with an extensive network of partners across the region. As such, this individual needs to be highly driven and motivated by a desire to impact the business and disrupt the market in order support Malvern Internationals expansion as they embark on their next phase of growth. • A credible and connected individual, they will have significant networks with agents and feeder schools in the region., • This candidate will have the ability to maximise on an existing customer base, building strong lasting relations., • Creative and ambitious, they will be a thought-leader in their approach to differentiating Malvern International against others in their market., • The successful candidate will be enthusiastic, target-driven, and a strong team player with a flexible approach to work. The candidate will be both excited by and comfortable with international travel to accelerate opportunities and will spend approximately 3 months per year travelling (possible that this may be more in the first 12 – 18 months). Person specification E =Essential D =Desirable Statutory requirements Eligibility to live and work in Turkey or CIS. Meet statutory and organisational child-safeguarding requirements (E) Qualifications • Fluent in English (spoken and written) (E), • Fluency in one or more of the regional languages (D), • Certified training in sales and/or marketing programmes (D), • Degree in business or marketing- related subject and/or from UK University. (D) Experience and knowledge • Good understanding of sales and marketing processes in the international education sector. (E), • Experience of producing sales reports. (E), • Proven track record in delivering against recruitment targets in the international education sphere. (E), • Good understanding of the UK education system (E), • Established relationships with agents and educational consultants in the E Asia region. (E), • Good understanding of UKVI regulations. (E), • Good initial understanding of the international GCSE and Sixth form market. (D), • Experience of recruiting for NCUK International Foundation Year. (D) Skills and abilities • Ability to execute sales plans. (E), • Excellent verbal and written communication skills. (E), • Excellent presentation skills. (E), • Skilled influencer and networker. (E), • Good relationship management and customer service skills. (E), • Ability to work both independently and collaboratively. (E), • Ability to work under pressure and meet tight deadlines. (E), • Effective and efficient planning, organisation, and time management skills (E), • Demonstrated ability to use data to analyse and evaluate marketing strategies and use this to inform future market planning. (D), • Familiar with key social media platforms in the region. (D), • Good PC and database management skills. (E), • Experience in utilisation of a CRM system. (D), • Demonstrated record in managing expenditure within a budget. (D), • Experience in digital marketing. (D) Personal qualities • Has a highly organised approach to work. (E), • Thrives on exceeding sales targets. (E), • Ability to work independently with minimal supervision, as well as demonstrated ability to proactively and effectively work in a team environment. (E), • Acts with integrity at all times. (E), • Is a champion of the benefits and opportunities associated with international education. (E), • Adopts a ‘can-do’ approach offering innovative ways of responding to challenges. (E) This job specification is not exhaustive and may involve the fulfilment of other duties as deemed required by the organisation. This role is subject to a satisfactory enhanced DBS. Please submit your application to

Mode Search has partnered with a globally recognised Italian fashion house in their search for a Concession Manager, operating within one of London's most prestigious department locations, Harrods. This role oversees a team of seven people and is responsible for the overall running of the store. They are looking for a Manager who is a strong business leader and has experience driving sales performance. This brand is known for their extraordinary client experience and they are looking for someone who has proven skills in clienteling as well as the ability to train and guide the rest of the team to achieve targets. The Role • Analyse the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies, • Partner with the Area Manager to maximise sales and margin goals, • Responsible for the sales and KPIs performance of the store, • Partner with the Area Manager to prepare periodical reporting on competitors, products, potential opportunities, • Analyse sell-through and liaise regularly with the different divisions on product availability and market trends to maximise productivity, • Develop business strategies, set achievable goals and targets and implement incentives to help boost sales team management, • Set personalised objectives for the year for every team member and follow-ups throughout the year to develop behaviour, performance and capabilities, • Create and foster a dynamic environment, motivate employees to maximise team spirit, promote teamwork and maintain harmonious staff relations, • Set achievable goals and targets, and ensure the staff follows company guidelines and is held accountable for achieving set goals, • Effectively manage all HR functions to support the team, • Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities, • Motivate the team to drive results through effective training, accountability and celebrating successes, • Ensure the in-store follow-up after training delivered on the brand, products, operations and soft skills, • Plan and conduct daily and weekly in-store briefings to motivate the team, set objectives and show how to reach them, • Support with informative and inspiring participation in the new staff onboarding experience, • Assure staff is groomed, inviting, professional, and knowledgeable on product and related company information Client Management, • Ensure superior customer service standards through constant follow-up with the team to deliver the brand experience, • Be a brand ambassador and build relationships with brand clients. Be an example for the team by engaging in customer interactions, • Develop and expand customer base by capitalising on high-profile clientele and sales Requirements • 3-5 years of experience in retail management – luxury experience preferred, • Bachelor’s degree in Fashion or Business preferred, • Full understanding of speciality retail, including business development, visual merchandising and store operations, • Strong relationship skills and ability to maintain long-term with clients and understand the needs and changes of the market, • Strong team management skills, with the potential to develop people personally and professionally. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

THE JOB The Director Franchise Operations works with a portfolio of open Hotels to proactively enhance performance and also works collectively with the new hotel openings team to ensure pre-opening hotels open in accordance with expectation. This individual works with franchisees, management companies and hotel management teams to develop action plans and implement successful and measurable programs to assist in meeting Revenue, Product, Service and Brand requirements. They are expected to : • Share best demonstrated practices information on the use of WHR programs and tools., • Advise on a host of sales and marketing topics, as well as product and service improvement (utilizing Medallia, CRM, and COM Culture)., • Work with other internal Departments (Sales & Marketing, Revenue Management, Training, Central Operations, Design and Construction, Sourcing & Sustainability, Finance, Development, Legal & Human Resources) to coordinate direction and support as needed., • They must be able to review, analyze and create a complete strategy for delivering brand value & hotel performance support for their portfolio., • They should have excellent presentation skills and the ability to facilitate effective meetings with multiple stakeholders. The business objectives will be related to driving hotel performance within the following fields: Enhance our Owner Value Proposition • Brand Engagement through Business Review Meetings, • Quality Assurance, • Guest Feedback – OSAT OSR NPS, • Commercial Contribution, • Accounts Receivable, • Wyndham Rewards Grow our System • Property Retention, • Development Referrals, • Brand Compliance - Training Advance our Value Driven Culture • Wyndham Green, • Wyndham People Standards THE PERSON Competencies & Skills Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham’s Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind; Compassionate, Engaged, Dependable, Courteous, Inclusive, Hospitable, Prepared and Personalised. • Influence - Must possess influencing skills in order to create a positive foundation for the on-going relationship, • Collaboration & Relationships - Initiates, builds, and maintains lasting professional relations based on mutual respect and understanding that foster a collaborative approach to working., • Innovation - Takes an innovative and creative approach that applies the best fit solution for the situation in hand., • Communication - Communicates clearly and effectively in writing and in person. Fosters an open and honest communication style and has strong presentation skills. Ability to adjust communication style to various stakeholders., • Analysis - Able to read, analyse and understand numerical or verbal data in order to assess a commercial situation and present a compelling business case based real information., • Business Acumen - Demonstrates good knowledge in commercial and financial fundamentals, able to predict the impact of particular activities on the bottom line of the business. Will engender credibility and respect within the hospitality arena thereby enabling immediate recognition as a key player in the industry., • Driving Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment, identifying and understanding issues, problems, and opportunities. Develops effective course of action and appropriate solutions. Makes purposeful observations and recommendations to create positive improvements for the team and / or guest. Obtains and assigns resources to achieve desired result. Adjusts action based on changed priorities. Holds people accountable for results., • Flexibility - Adaptable and accepting of change, able to cope with an evolving business landscape applying the best fit solution to each unique situation., • Valuing Diversity - Able to consider, understand and empathize with the priorities and challenges of others. Must show the highest standards of honesty, integrity and discretion and will create trust with all team members, clients and customers., • Leadership – Must demonstrate the qualities of leadership and people management, the ability to motivate and inspire others., • Consultative - Makes purposeful observations and recommendations to create positive improvements and advances for the team and / or customer., • FUN ! Experience/Certificates/Education • The candidate would ideally be a graduate with a Hospitality degree, or have equivalent demonstrable professional experience, • Experience from within a similar role or a minimum of 3 years’ experience as a General Manager of a +110-bedroom economy or mid-segment hotel from within a international hotel brand., • Expertise in franchising or hotel management and an in depth understanding of the hospitality sector are essential., • Significant operations experience and commercial understanding., • Significant experience of planning and development of business procedures and processes, budgeting and regular forecasting, in particular with a multiple territory focus is required., • Experience with direct P&L responsibility for revenues and GOP / EBITDA, • Previous experience of multiple brands in a multi-unit or regional role if preferred but not required., • Extensive senior leadership and people management experience, • Fluency in English is essential., • Proficiency in Opera Cloud and Revenue Management system, • Proficiency with Synexis is preferred but not required

LONGi Solar is one of the world’s largest solar technology companies, ranking first in global module shipments since 2020. With more than 40,000 employees, 30+ locations and 30 manufacturing sites globally, LONGi has broken the photovoltaic (PV) cell conversion efficiency record 16 times in a row since 2021. LONGi is the first Chinese solar manufacturer to join the three distinguished climate initiatives RE100, EP100 and EV100. Key Account Manager (all genders) Location: within close proximity to London YOUR MISSION… The Key Account Manager will be responsible for managing and strengthening the strategic partnership with our key utility-scale clients, ensuring long-term collaboration and driving mutual business growth. YOU WILL… • Accountable for driving and achieving business objectives across the assigned countries or regions under your management, • Interact with the client on a regular basis to understand requirements, both technically and commercially, • Collect and share competitive information from the field to assist in marketing strategies., • Provide account forecasts while keeping the company’s CRM and other company information tools up to date, • Develop together with the strategic account leadership team strategies to maintain LONGi’s product and brand as one of the key product and solution provider for our client, • Schedule, manage, participate, and run special customer events, customer requests, and/or other activities to maintain and strengthen the relationship between us and our client. This may include trips to audit plants together with the client, • Leverage our products and company’s unique capabilities and strengths, • Initiate creative solutions to meet customer needs and maintain long-term relationships YOU NEED… • Bachelor’s degree or above, • Demonstrated experience in key account management, with a proven ability to build and maintain strategic client relationships (within renewable energy sector is a strong advantage, especially in utility scale segment), • Relevant industry experience in a similar role is essential; experience in the photovoltaic (PV) industry is not mandatory but will be considered a strong advantage, • Demonstrated ability to successfully manage complex contractual negotiations involving multiple stakeholders, • Experience with value selling and designing an account development strategy/plan, • Excellent interpersonal relations and demonstrated ability to work with others effectively, • Good verbal and written communication skills, proficiency in English What our people team has put together for you to feel rewarded and benefiting from joining the team: • Healthcare, • Covered expenses for company global events and summits, • A key position in a market leading photovoltaic company, • The chance to work in a global team with global impact, • A rapid career development within our fast-growing organization, • A competitive salary with a success-based variable based on individual and collective results <<<< We get our Energy from our People 🔋🥇 >>>>

Role Overview The Store Manager will oversee all aspects of operations at the Flagship Victoria Beckham Boutique in London, with a focus on achieving store excellence, team leadership, and driving client engagement. Key Responsibilities As the Store Manager, you will be the main ambassador for the Flagship Victoria Beckham boutique, leading the team and ensuring its success. Your key duties include: 1. Brand & Client Experience • Brand Representation Act as the face of Victoria Beckham, embodying and promoting the brand’s values and identity. • Client Experience Deliver a first-class experience to all clients, maximising conversion rates and building loyalty. Take full accountability for client acquisition, retention, and engagement. • Sales Leadership Actively engage on the sales floor, leading by example and managing client relationships directly. • Visual Merchandising Ensure compliance with Victoria Beckham’s visual merchandising guidelines, maintaining brand consistency and appeal. • Business Development Identify and recommend partnerships, events, and clienteling opportunities to drive growth and expand the store network. 2. Store Operations • Daily Operations Oversee all daily store activities, ensuring seamless operations while proactively identifying growth and service enhancement opportunities. • KPI & Budget Management Drive the team to meet and exceed KPIs and sales targets. Manage controllable costs within budget, focusing on profit and margin optimisation. • Stock Management Oversee stock control procedures and conduct inventory counts, ensuring accurate and efficient stock management. • Health & Safety Compliance Ensure the store is compliant with all relevant health and safety regulations. • Staff Planning Manage staff rotas to ensure adequate coverage during peak periods and special events. 3. Team Leadership & Development • Team Leadership Recruit, coach, and inspire a high-performing team, fostering a culture that aligns with brand standards and client-focused service. • Product Knowledge & Training Attend product launches and disseminate key information to the team. Ensure that comprehensive product and brand training is regularly delivered. • Team Development Conduct appraisals, performance reviews, and address any performance issues proactively. • Communication & Reporting Provide high-quality, concise feedback and analysis to key stakeholders, offering actionable insights and business updates. • Stakeholder Relations Build strong relationships with head office teams, ensuring a valuable and cohesive partnership. Essential Skills and Requirements • Luxury Retail Experience: 3-5 years of management experience in luxury fashion retail. • Sales-Driven: Proven track record in meeting and exceeding sales targets and KPIs., • Client-Centric: Strong focus on client experience, engagement, and loyalty., • Local Network: Existing network and client base in the local area is highly advantageous. • Professionalism: Maintain a polished and professional appearance at all times., • Organisational Skills: Highly organised, with the ability to multitask and manage pressure. • Leadership: Energetic, passionate leader capable of inspiring both team members and clients. • Independent Decision-Maker: Confident in making commercial decisions and addressing issues independently. • Problem-Solving Ability: Skilled at handling and resolving challenging situations., • Industry Knowledge: Strong understanding of luxury products, business trends, competitor landscape, and customer demographics. • Dynamic Personality: Confident, charismatic leader with a proactive drive to motivate and guide the team.

Aout the Role My client is seeking a highly organised, proactive, and detail-driven Sales Coordinator to join their fast-growing team. This is an exciting opportunity to play a key role in supporting the sales operations and ensuring outstanding client experiences from enquiry to delivery. In this role, you will work closely with our Founder and collaborate across the wider team, managing the end-to-end sales process — from product sourcing and quotations to fulfilment and invoicing. If you thrive in a fast-paced environment, love bringing order to busy workflows, and enjoy building strong relationships, we’d love to hear from you. Role Responsibilities Sales & Project Coordination • Source products from international suppliers and obtain cost pricing, • Calculate mark-ups and produce accurate client quotations, • Raise purchase orders and oversee smooth order processing, • Coordinate with suppliers and couriers to ensure timely deliveries, • Deliver first-class customer service and build strong client relationships, • Communicate clearly with clients to understand their needs and expectations, • Ensure all orders are processed accurately and efficiently, • Assist with email campaigns, newsletters, and social media activities, • Support blog content and database organisation, • Exceptionally organised and detail-focused, • Strong communicator who enjoys working with people, • Confident working in a fast-paced environment, • Opportunity to work directly alongside company leadership, • Be part of a friendly, ambitious, and supportive team, • Develop your skills in sales, client relations, and operations, • Chance to contribute to exciting client projects across diverse industries

Reporting into the Head of Sales, you will be responsible for building occupancy and revenue through the acquisition of new members for day care, residential care and respite care across a portfolio of premium locations in Central London. Opportunities for career advancement in a rapidly growing lux