Customer relations manager jobs in United Kingdom

About Us Welcome to Reggae Kitchen, a Caribbean gem in the heart of Croydon. For over 15 years, we’ve been proudly serving our community with authentic, vibrant flavours inspired by the rich culinary traditions of the Caribbean. Our restaurant is more than just a dining destination – it’s a celebration of culture, food, and connection. Whether it’s a sophisticated fine dining experience or catering for unforgettable parties and events, we are dedicated to delivering excellence and creating memorable moments for our guests. Overview We are seeking a talented and passionate Chef to join our culinary team. The ideal candidate will have a strong background in food preparation and production, with a flair for creativity and a commitment to excellence in hospitality. As a Chef, you will play a vital role in delivering high-quality dishes that delight our guests and enhance their dining experience. Duties Oversee the daily operations of the kitchen, ensuring that food preparation and production meet the highest standards of quality and safety. Prepare and cook a variety of dishes, utilising culinary techniques to create innovative and appealing menu items. Supervise kitchen staff, providing guidance and support to ensure efficient workflow and adherence to recipes. Maintain cleanliness and organisation of the kitchen, ensuring compliance with health and safety regulations. Collaborate with management to develop seasonal menus that reflect current trends and customer preferences. Assist in inventory management, ordering supplies, and minimising waste through effective portion control. Train new kitchen staff on food preparation techniques, equipment use, and safety protocols. Requirements Proven experience in a similar role within a restaurant or hospitality environment. Strong skills in food preparation and production, with an understanding of culinary techniques. Excellent leadership abilities, with experience supervising kitchen staff effectively. A passion for cooking and creating exceptional dining experiences for guests. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. Knowledge of health and safety regulations related to food handling and kitchen operations. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Starting date 13/01/2025 If you are an enthusiastic culinary professional looking to make your mark in the kitchen, we would love to hear from you!

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.

- Plan, organise, and co-ordinate office activities and resources. - Manage office workflows, ensuring efficiency and productivity. - Oversee office staff, delegating tasks and ensuring proper performance. - Handle administrative tasks such as scheduling meetings, correspondence, and record-keeping. - Implement office policies and procedures to maintain smooth operations. - Manage office supplies and inventory, ensuring stock levels are adequate. - Organise and maintain filing systems, both physical and digital. - Supervise the maintenance of office equipment and facilities. - Liaise with external vendors and service providers for office-related services. - Prepare and manage office budgets and financial records. - Ensure compliance with workplace safety and health regulations. - Assist with recruitment, training, and development of office personnel. - Handle customer inquiries and serve as the point of contact for office-related matters.

Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.

Company: East Dragon LD Limited Position Title: Sales Administrator (Asian Region) (SOC 4151) Working hours: 37.5 hours Salary: £38,700 - £40,000 Location: 7 A Henriques Street, London, England, E1 1NB Position Summary: EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications. Key Responsibilities Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery. Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication. Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data. Generate detailed sales reports and analytics to support decision-making and track performance against targets. Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market. Support the execution of sales strategies, promotions, and campaigns tailored to regional needs. Conduct market research to identify trends, customer preferences, and opportunities in the Asian region. Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction. Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms. Manage documentation and sales-related administrative tasks, ensuring compliance with company policies. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot. Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce). Excellent organizational skills and attention to detail. Strong communication and interpersonal skills, with experience working across diverse Asian markets. Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage. Preferred Skills Experience with market research and data-driven sales analysis. Prior experience in inventory management and supply chain coordination. Knowledge of Asian regional sales trends and consumer behaviour. Strong problem-solving and process improvement capabilities. How to Apply: Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.

As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.

Office Manager - at small independent company working with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products)  • Type: Permanent • Salary: £25,000 per annum •  22h per week (Start 5:00AM)     •  £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills. with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products)  • Type: Permanent • Salary: £25,000 per annum •  22h per week (Start 5:00AM)     •  £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills.

We are looking for an experienced Online Marketing Manager heading our e-commerce. You must have an abundance of experience in managing e-commerce platforms. Responsibilities: • Manage E-commerce team for daily operations with focus on acquiring new customers through innovative marketing programs. • Provide all rounded supports on marketing campaigns within the team. • Develop and execute digital marketing activities • Manage business activities and projects of e commerce channels including but not limited to order management, product listing, order forecast and inventory management • Liaise and coordinate with suppliers, logistics and related parties on supply chain management. • Carry out market analysis and program performance tracking. • Contribute to SEO initiatives, including content strategy, link building, and keyword optimization. Requirements: • At least 5 years in marketing of e-commerce, banking, insurance or property. • Strong understanding of customer segmentation, target marketing, social media, digital advertising. • Possess strong ownership, creativity and logical thinking • Detail-oriented, with a high level of accuracy and ability to process and analyse data; • Good command of English and Chinese • Understanding of SEO is an advantage 37.5 hours per week £55,000 per year

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

As a Logistics Manager at Novus Era Ltd, you will be critical in orchestrating the end-to-end supply chain process. Your mission is to ensure the seamless flow of goods from suppliers to customers while driving cost efficiency, maintaining service excellence, and adhering to industry standards. You will oversee logistics operations, including transportation, warehousing, and distribution, and work collaboratively across teams to deliver innovative, data-driven solutions. This role offers a dynamic environment where strategic planning, continuous improvement, and leadership are paramount to success. Key Responsibilities: 1. Logistics Planning Develop and execute strategic logistics plans to ensure efficient and timely transportation, warehousing, and distribution of goods, aligning with business objectives. 2. Supply Chain Optimization Analyze and optimize the supply chain, encompassing procurement, inventory management, and distribution, to enhance efficiency and reduce costs. 3. Transportation Management Oversee transportation operations, select cost-effective and reliable carriers, and monitor the performance of logistics partners to ensure timely deliveries. 4. Inventory Control Maintain optimal inventory levels by balancing stock availability with cost efficiency, minimizing excess inventory, and preventing stockouts. 5. Collaboration Partner with suppliers, vendors, and internal teams—including procurement, production, and sales—to ensure smooth operations across the supply chain. 6. Compliance Ensure compliance with all applicable industry regulations, safety standards, and legal requirements through meticulous documentation and regular audits. 7. Problem-Solving Address logistical challenges, such as supply chain disruptions or transportation delays, by employing innovative, proactive strategies. 8. Continuous Improvement Drive process improvements using data analysis, implementing new technologies and methods to enhance efficiency, reduce costs, and improve service quality. 9. Vendor Management Build strong relationships with vendors and service providers, negotiate favourable contracts, and ensure consistent service reliability. 10. Budget and Cost Management Monitor logistics budgets, conduct cost analyses to identify savings opportunities, and maintain quality and service standards within financial constraints. 11. Performance Monitoring Track and analyze key performance indicators (KPIs) to measure logistics efficiency, identify improvement areas, and report progress to senior management. 12. Risk Management Develop contingency plans to mitigate risks associated with supply chain disruptions, transportation issues, or other logistical challenges, ensuring business continuity. Qualifications: - Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Proven experience in logistics or supply chain management. - Strong analytical and problem-solving capabilities. - Excellent organizational and project management skills. - Superior communication and negotiation abilities. - Attention to detail with a focus on operational efficiency. - Expertise in cost analysis and process improvement methodologies. - Proficiency in regulatory compliance and understanding of industry standards. - Commitment to continuous learning and professional development.

About Us RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets. We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships. Build and nurture long-term partnerships to foster trust and loyalty. Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes. Collaborate with technical teams to gather and prioritise system requirements. Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency. Offer tailored recommendations for improving system functionality. Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives. Provide consultative advice on system upgrades and feature purchases. Analyse clients’ operations with a focus on enhancing sales and revenue growth. Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements Experience Demonstrable experience in account management, customer success, or a related field. Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements. Skills Solid understanding of CRM systems and e-commerce platforms. Strong analytical skills to translate complex client needs into practical solutions. Excellent communication and interpersonal skills. Strategic thinking with a customer-centric approach. Preferred Qualifications Experience in optimising information systems and delivering sales-focused solutions. Familiarity with data visualisation and reporting tools. What We Offer A dynamic and collaborative working environment. Opportunities to work with boutique e-commerce businesses. Competitive salary and benefits package. Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.

Duties and Responsibilities- · Identify and resolve Post Office balancing queries. · Influencing and support the Post Office team to provide customer service standards expected in the Post Office. · To assist customer with any queries. · Demonstrate a good level of communication to external and internal customers. · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team. · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines. · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations. · Actively demonstrates the determination and the ability to deliver to success. · Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. Skill/experience/qualifications: · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. · Bachelor &/Master’s degree or a related study and experience.

Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star

Job Description: Thai Chef Expert ** Position Overview** We are seeking an experienced and passionate Thai Chef Expert to join our culinary team. The ideal candidate will have deep expertise in authentic Thai cuisine, exceptional cooking skills, and a commitment to maintaining the highest standards of quality and presentation. This role involves creating traditional and innovative Thai dishes while ensuring an exceptional dining experience for our customers. ** Key Responsibilities** - Prepare and cook a wide variety of authentic Thai dishes, including appetizers, curries, stir-fries, and desserts. - Develop and refine recipes to maintain the authenticity of Thai flavors while appealing to local and diverse customer tastes. - Source and manage fresh, high-quality ingredients, including Thai herbs and spices. - Ensure the kitchen operates in compliance with health and safety regulations. - Train and mentor kitchen staff on Thai cooking techniques, flavor profiles, and presentation standards. - Collaborate with the restaurant management to create seasonal menus and special offerings. - Monitor food costs and control inventory to minimize waste and maintain profitability. - Maintain a clean and organized kitchen environment. Qualifications Proven experience as a Thai Chef or in a similar role specializing in Thai cuisine. In-depth knowledge of traditional Thai recipes, ingredients, and cooking techniques. Ability to create visually appealing dishes with excellent attention to detail. Strong leadership and team management skills. Excellent time management andorganisationall abilities. Certification in culinary arts or a related field is preferred. ** Preferred Attributes** Creativity in combining traditional Thai cooking with modern culinary trends. Familiarity with sourcing authentic Thai ingredients. Experience working in high-paced, fine dining or casual dining environments. Why Join Us? We offer a competitive salary, opportunities for professional growth, and the chance to be part of a team dedicated to delivering an exceptional Thai dining experience. Location: London Interested candidates are encouraged to submit their resumes along with a portfolio of their culinary creations.

Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous Waiter/Waitress experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

Company: PHL UK LTD ** Location:** Ford Farm Estate, Ford Ln, Upton Grey, Basingstoke RG25 2RP, UK ** Salary:** £40000 - £45000 Job Description: PHL UK LTD, a leading forklift supplier and dealer based in Basingstoke, UK, is seeking a dynamic and experienced Workshop Manager to oversee our Forklift Maintenance and Material Handling department. As the Workshop Manager, you will be responsible for leading a team of skilled technicians and ensuring the efficient operation of our workshop. ** Key Responsibilities:** -Provide strong leadership and guidance to workshop personnel, fostering a culture of accountability, teamwork, and continuous improvement. -Oversee the day-to-day operations of the workshop, including scheduling, prioritizing tasks, and ensuring timely completion of maintenance and repair jobs. -Utilise your in-depth knowledge of forklift maintenance and material handling equipment to troubleshoot complex issues and provide technical support to the team. -Maintain high standards of quality and safety in all maintenance and repair activities, adhering to industry best practices and regulatory requirements. -Manage workshop inventory levels, ensuring adequate stock of parts and supplies to support maintenance operations. -Collaborate with sales and service teams to meet customer needs and exceed their expectations, delivering exceptional service and support. Requirements: -Minimum of 2 years of experience in a similar role within the forklift maintenance or material handling industry. -Strong leadership and management skills, with the ability to motivate and inspire a team. -Comprehensive understanding of forklift mechanics and maintenance procedures, including hydraulic systems, electrical systems, and engine diagnostics. -Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently. -Effective communication skills, both verbal and written, with the ability to interact confidently with customers and internal stakeholders. -Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. -Collaborative mindset with a willingness to work closely with colleagues across departments to achieve common goals. -Relevant technical qualifications or certifications in forklift maintenance or related field preferred. ** Benefits:** -20 holidays + bank holidays -Pension Scheme -Private Medical Insurance -Sick pay

An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.

Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.

Job Description: We are looking for experienced cleaners to join our team at a high-end establishment in Knightsbridge, London. The role requires an individual with a strong attention to detail and a commitment to maintaining high cleanliness standards in a customer-focused environment. Responsibilities: Clean and sanitize all areas, including floors, tables, restrooms, and counters, to ensure a spotless and welcoming environment. Dust, polish, and wipe down surfaces to uphold presentation standards. Empty bins and dispose of rubbish according to health and safety guidelines. Monitor and restock cleaning supplies as needed. Report maintenance issues or hazards promptly to management. Follow all health and safety regulations and policies to maintain a safe environment. Requirements: Proven experience as a cleaner, preferably in retail, hospitality, or food service settings. Strong attention to detail and dedication to maintaining a high standard of cleanliness. Ability to work independently and manage time effectively. Knowledge of health and safety regulations related to cleaning practices. Reliable, punctual, and able to work flexible hours, including evenings and weekends.

Senior Prestige Vehicle Technician/Mechanic Our independent Precision Vehicle Auto Centre specialist in Edmonton London requires an experienced car technician to join the team. You will have a proven ability in working with a range of vehicles, ensuring all work is carried out to an exceptional standard. Maintaining good staff–client relations is essential. The right candidate will work in an exciting workshop environment, repairing and servicing a range of prestige cars and classic vehicles. What we are looking for: - at least 1-2 years experience as a fully trained automotive technician - NVQ Level 3 or above in Vehicle Maintenance & Repair - proven ability in vehicle electrical systems and fault diagnostics - excellent standards of quality control - experience of keeping accurate records - excellent customer service skills - preferably experience in managing a team/workshop - ability to set and manage workloads desirable In return you can expect: - a non-target driven environment - interesting and varied work on a range of classic and prestige vehicles - the chance to work for a small family-run business - a commitment to learning and development - a relaxed and friendly workplace - occasional weekend shifts - optional overtime - rates of pay to be regularly reviewed Salary is dependent on skills and experience. If you think you have the skills and passion required for this role, then please get in touch for a friendly chat. Job Type: Full-time Job Types: Full-time, Permanent Pay: Competitive based on experience Benefits: - Company events - Free parking - On-site parking Schedule: - Monday to Friday - Occasional weekends Experience: - Automotive Repair: 2 years (required) - automotive technician: 2 years (required) Work Location: In person Application deadline: now

Location: Manchester Duties: Develop and implement marketing strategies: Create and execute strategies to increase brand awareness and drive sales across various platforms, including social media, online food delivery apps, and local events. Content creation: Develop engaging and culturally relevant content tailored to our target market, including Asian communities, international students, and local food enthusiasts.. Social media management: Oversee the brand's social media presence, ensuring consistent messaging and visuals that reflect the company’s values and product offerings. Promotional campaign planning and execution: Design and implement promotional campaigns such as seasonal promotions, partnership collaborations, and customer loyalty incentives to attract and retain customers. Collaborate with the Head of Pastry Chef: Work closely with the Head of Pastry Chef to understand customer preferences, particularly those from Asian (Chinese and Japanese) cultural backgrounds, and translate their vision into custom designs and targeted marketing campaigns. Customer engagement and insights: Analyze customer feedback and behavior to refine strategies, ensuring the brand maintains a positive image and competitive edge.Where the job sits on the hierarchy chart: This position is part of the core management team and reports directly to the Company Director Salary: range from £39,000 to £40,000 + incentive/bonus Skill, experience and qualification required: Experience: Proven experience in marketing, social media management, or content creation, preferably in the food or hospitality industry. Cultural understanding: Strong familiarity with Asian (Chinese and Japanese) cultures and their impact on customer preferences and marketing strategies. Language proficiency: Fluency in English; knowledge of Mandarin or Japanese is a plus. Creative content creation skills,including writing, design, or basic video editing. Education: A bachelor’s degree in marketing, communications, or a related field is preferred.