Customer relations manager jobs in United Kingdom - Page 2

Join us as the Residence Director at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, the 1 Mayfair development will have a transformational effect on the Mayfair landscape, introducing a beautifully designed building with contextual architectural references throughout, and setting unseen benchmarks for new codes of luxury. This role will ensure that the exceptional amenities and private residences are operated to the highest standards of elegance and polished professionalism for which Dorchester Collection is world renowned, creating an address that is unrivalled in the London property market. At Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of 1 Mayfair Residences you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do A day in the life of the Director of 1 Mayfair Residences demands a high level of energy. The individual needs to act in a consistent and thorough manner and demonstrate creativity and innovation to tackle daily adventures in a residence’s environment. The list below details the key responsibilities for the role: • Contributing to the processes and activities that create and promote the Dorchester Collection culture, values and bring the “We Care” Company Philosophy to life, ensuring our employees and residents receive nothing but the best experience., • Developing and nourishing Residents’ relations from property handover, moving in, day to day living and the management of all core services covered in the Residential Management Agreement with Dorchester Collection and the Owners Association Management Company., • Preparation and management of 1 Mayfair Residences Annual Budgets, all associated works for 1 Mayfair Residences Service Charge Budgets and associated tender contracts resourced as part of the budget., • Managing the team employed directly to run 1 Mayfair Residences, as well as the outsourced service providers employed to maintain the common areas and all services that fall within the scope of services., • Working in close synchronisation with The Dorchester Hotel management; General Manager, Director of People and Culture, Director of Front of House, Director of Security, Director of Engineering and Director of Finance, • Driving continuous improvement of our residents’ experience, enhancing the service proposition and efficiency of processes as well as driving key residence projects in support of our strategic priorities and business goals., • Responsible for overseeing the recruitment, training and retention of talent; leading and motivating the team towards an enhanced performance and achieving residents’ satisfaction and service., • Oversight and responsibility of emergency procedure (i.e. in case of fire) as defined in the Emergency Evacuation Operations Plan, • Developing and maintaining positive and productive service focused working relationships with residents and their guests as well as external potential perspective owners. Representing Dorchester Collection and become a point of contact within the residences, • Overseeing the regular physical assessment of the common areas of residences to raise and report any issue or defects to the development company, Caudwell, as per contract, • Ensuring an open communication between the development company, Caudwell, and the residents for any defects of the property as per contract., • Set up and demonstrate a complete understanding and residence’s policies and procedures and service standards., • Planning daily, weekly, monthly, and quarterly assignments and projects for all full-time employees., • Implementing control over department labour costs and control costs while ensuring that adequate staffing is available to provide five-star services., • Meeting with the Owners Association Management Company to follow up on direct and indirect owners’ requirements to ensure that the buildings are managed at the same level as at Dorchester Collection Hotel., • Comply with all statutory and company health & safety and security regulations., • Understand the Legal implications of a residential contract, including understanding property ownership, leasehold agreements, and the legal framework governing residential properties. This job description may be reviewed and updated regularly in accordance with the needs and objectives of the hotel and residences and Dorchester Collection. Full list of tasks will be discussed at the venue. What you'll bring Essential skills and experience • Previous experience as a Residence Director, with at least 2-3 years in a similar role overseeing luxury properties or equivalent experience in five star luxury hotels, UHNW private household setting, • Exceptional leadership skills and a customer-centric approach., • Proven experience managing luxury residential estates or high-end hospitality environments., • Excellent verbal and written communication skills., • Strong organisational and analytical skills., • Strong leadership skills and ability to lead and motivate high performing team., • Collaborative approach to teamwork, flexible working style and positive approach to change., • Excellent organisational, time management and decision-making skills., • Exceptional interpersonal skills and high degree of professionalism and creativity, • Ability to work independently to manage several projects simultaneously., • Experience in pre-opening process of similar luxury property is preferred, • Complex project management skills desirable What you'll get • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops., • Employee Perks: Enroll from day 1 into the our Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private medical health (BUPA), private financial advice, and Eye care vouchers., • Enhanced benefits: Enhance Maternity and Paternity pay, • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 6. We collaborate with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Well-being Support: Access immediate well-being advice alongside Bupa healthcare because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need us to do anything to support you during your employment (such as software to support with reading and writing, breaking down instructions into clear steps, using different coloured backgrounds for documents and signs, fidget toys, standing desk), please speak to People & Culture team on 02073197011 or email so that we can discuss how we can support you through your employment.

As part of the Employee Relations team, the Employee Relations Manager – Policy & Compliance supports the delivery of TJX Europe’s policy and compliance strategy. The role will support on policy and compliance related changes arising from the Employment Rights Act 2025, ensuring these are effectively embedded across our policies and processes. Working closely with the Policy and Compliance team, the role ensures consistent application of policies and supports ongoing compliance across TJX Europe. Policy development • Support the delivery of the policy strategy across Europe including project management activities, supporting implementation, working with key stakeholders and managing communication cascade, • Conduct research and benchmarking across Europe to inform policy roadmap and ensure alignment with best practice, • Ensure all policies and any associated forms and letters are kept up to date with current legislation and company standards, • Maintain policy templates to ensure they remain clear, accessible and consistent in tone, • Work with our external partner to ensure consistent formatting and quality control across our suite of policies, • Deliver upskills to our HR Business Partners and HR Service Centre on any policy updates or new policy launches, • Support the development and delivery of manager tools and training related to policy and compliance., • Partner with the inclusion & diversity team to ensure policies are inclusive and reflect best practice Compliance activity • Implement HR compliance activities and support compliance projects as directed by the Senior Manager., • Support immigration compliance processes in partnership with Compliance Manager, ensuring right to work guidance and sponsorship procedures are up to date and communicated effectively., • Assist with preparations for external audits (e.g., Home Office) and maintain accurate compliance records. Teamwork & collaboration • As part of the ER COE, become a trusted partner in the development and delivery of effective policy and compliance solutions., • Work collaboratively with the team to deliver policy and compliance objectives., • Participate in team meetings and contribute to continuous improvement of ER processes. Governance and continuous improvement • Maintain up-to-date knowledge of relevant legislation and compliance requirements., • Support the monitoring and reporting of compliance and policy metrics Key Skills, Knowledge & Experience • Significant UK Employee Relations experience, ideally in a retail or customer-facing environment., • Experience writing and updating policies and accompanying letters and forms., • Strong organizational and communication skills., • Ability to work collaboratively and build relationships across teams., • Detail-oriented, proactive, and able to manage multiple priorities., • Comfortable working in a fast-paced environment and adapting to change, • You must have the legal right to work in the country you are applying to.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an HR & Employee Relations Specialist to join our UK People team on a full time basis. This role will support both retail and office populations and will play an important part in strengthening POP MART’s employee relations approach across the UK. The role is responsible for managing employee relations matters, supporting managers on people issues, and helping to build a more consistent and compliant ER framework. This includes leading investigations, reviewing and developing policies, improving process standards, and supporting capability building for managers across a fast paced retail and office environment. The successful candidate will bring solid experience in UK employee relations, sound judgement, and a practical approach to handling sensitive people matters. This role would suit someone who is confident working in a commercially driven business, understands the realities of supporting frontline retail operations as well as office teams, and is able to balance casework with policy and process improvement. Responsibilities • Manage employee relations cases across the business, including disciplinary, grievance, absence, capability, conduct, and other workplace matters, ensuring a fair and consistent approach in line with company policy and UK employment law, • Lead or support investigations, hearings, and case documentation, and ensure matters are handled thoroughly, sensitively, and within appropriate timelines, • Provide guidance to managers on employee relations issues, people policies, and risk considerations, escalating more complex matters where appropriate, • Support people managers across both retail and office functions on day to day ER matters, helping to strengthen confidence and consistency in people management practice, • Review, draft, and update HR policies, procedures, templates, and guidance notes to ensure legal compliance and practical application across the business, • Build and maintain clear ER processes, case management standards, and escalation routes to improve consistency and decision making, • Deliver training and guidance for managers on core ER topics such as disciplinary process, grievance handling, performance management, absence management, and investigation practice, • Monitor ER trends and case themes, and provide regular insight to support risk identification, policy improvement, and better people management practice, • Work closely with HR colleagues and business leaders to support a positive workplace culture and strengthen manager capability, • Liaise with external legal advisers where required, ensuring advice is interpreted and applied appropriately within the business context, • Support wider HR projects and policy initiatives relating to compliance, employee experience, and people process improvement Required Qualifications • Proven experience in HR with strong employee relations exposure, ideally in an HR Advisor, ER Specialist, or similar role, • Solid understanding of UK employment law and practical application across disciplinary, grievance, absence, capability, and investigation matters, • Experience managing ER cases independently, with sound judgement and strong attention to detail, • Strong written and verbal communication skills, with the ability to handle sensitive matters clearly and professionally, • Good organisational skills and the ability to manage multiple cases and priorities at the same time, • Confidence working with managers at different levels and providing practical, balanced advice, • High level of discretion and professionalism when dealing with confidential matters Desirable but Not Essential • CIPD qualification, ideally Level 5 or above, • Experience in a retail business or other operational, people intensive environment, • Experience supporting both office and frontline employee populations, • Experience working in an international or fast paced growth business If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

🌟 Join Superdrug Head Office- Make a Real Difference Every Day! 🌟 📍 Location: East Croydon 🕒 Hours: 37.5 💷 Salary: Competitive 🎉 Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅 Here's the exciting bit…a day includes: You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. 📝 Key Responsibilities: Develop Own Brand product ranges across all of our categories with the commercial team, setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed: Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. 💡 Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special. Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 🔒 For information on how we manage and store your data please go to

Title: Vendor Manager Contract Length: 8‑month contract Location: London (On‑site) Daily Rate: £387 | Immediate start A world‑leading global retailer renowned for innovation and shaping the future of digital commerce is seeking an experienced Vendor Manager to join its Music division. This is a rare opportunity to work at the intersection of music, retail, and technology, partnering with major labels and driving growth across key European markets. If you’re passionate about the music industry, commercially sharp, and thrive in a fast‑paced, data‑driven environment, this role puts you right at the heart of where music meets global retail. The Opportunity As Vendor Manager for Physical Music (Vinyl & CD) across Italy and Spain, you will own strategic vendor relationships, drive revenue growth, and collaborate with label relations teams to launch artist‑focused initiatives that excite fans and elevate the customer experience. What You’ll Be Doing • Managing and growing physical music vendor accounts across Italy and Spain, • Driving profitable revenue growth through strategic planning and negotiation, • Partnering with label relations teams to launch artist campaigns and fan‑engagement initiatives, • Using data to influence decisions, optimise performance, and identify new opportunities, • Collaborating with EU Music Vendor Managers to share learnings and scale mechanisms, • Owning business analysis, forecasting, and P&L management What You’ll Bring Essential: • Strong Excel skills, • Experience in vendor management, account management, buying, or program/project management, • Ability to use data to influence decisions, • Experience driving cross‑team collaboration, • Master’s degree, • Experience within a large‑scale global retailer, • Background in the music industry

Role Summary: We are seeking a driven Senior Property Manager for the high-end 800+ unit Build-to-Rent (BTR) in Croydon, Greater London. You will be responsible for all aspects of daily operations, including managing the physical buildings, ensuring that all obligations under health and safety, risk and compliance are met, overseeing on-site staff, and maintaining the properties’ market reputation. The successful candidate will demonstrate exceptional customer service, fine attention to detail, operational expertise, and strong leadership skills. Additionally, you will play a key role in supporting the Senior Management Team. This role is crucial in meeting both company and investor objectives. Working closely with Operations, Leasing and Revenue Management and Accounting teams, you will ensure the timely delivery of building works and property projects, aligning with residential needs and investor requirements. Company Overview: CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development. Key Responsibilities: Operational Management: * Property Oversight: Manage a high-end BTR property, ensuring it is a safe environment for residents, visitors and the staff team, smooth daily operations, conducting regular inspections to maintain high standards and meeting residents’ needs. * Team and Contractor Management: Supervise on-site property teams, manage external contractors, and coordinate routine and emergency repairs to maintain high property standards * Operations and Utilities: Oversee the smooth functioning of utilities, services, and common areas across the properties, and manage overall operational efficiency * Strategic Planning and Reporting: Lead market operations, implement business strategies, ensure timely project delivery, document progress, and keep stakeholders informed * Operational Administration: Ensure adherence to company’s processes and handle general administrative and KPI responsibilities Leadership: * Planning and Efficiency: Lead strategic planning for the property, drive high standards, and implement initiatives to improve property management efficiency * Team Management and Development: Assist in recruiting, inducting, and developing teams in alignment with company values and policies; inspire team members to meet high service and operational standards; provide on-site leadership and conduct performance evaluations Safety & Compliance: * Safety Certification: Work closely with the Facilities Manager as well as the Head of Facilities and Health & Safety to ensure safety is maintained at all times in line with statutory regulations and best practice * Reporting and Liaison: Compile compliance reports following property visits and maintain routine correspondence with the facilities manager, residents, third parties, and external valuers * Legal Awareness: Stay current with property-related laws and ensure all properties meet local and national compliance standards Strategy & Planning: * Revenue and Cost Management: Seek opportunities to increase revenue for the property and implement cost-saving strategies for maintenance and utilities * Value Enhancement: Develop long-term plans for enhancing property value and provide forward-thinking advisory on property investments and management * Planning and Documentation: Drive planning strategy and manage site changes with councils and local authorities, including owning and maintaining all relevant documentation and planning applications Customer Service: * Resident Service: Provide best-in-class advisory and forward-thinking service to residents, ensuring high satisfaction levels * Issue Resolution: Resolve resident issues and handle complaints promptly and effectively, promoting resident satisfaction and retention * Query Management: Respond to queries and complaints in a timely manner, taking appropriate action to address and resolve service issues Resident Relations & Community Building: • Organise and oversee resident engagement initiatives and community events, • Develop programs to foster a sense of community within the building Budget and Financial Oversight: Managing the budget for the property and reserve funds for long-term maintenance * Income and Expenditure Monitoring: Work collaboratively with the finance/accounts team to monitor income and expenditure, ensuring profitability and compliance with the budget, property taxes, and insurance requirements Technology & Systems: * System Oversight: Oversee the use of property management software systems, such as Real Page * Data Management: Ensure data accuracy and security within digital property systems * Staff Training: Assist in training staff on new technologies and tools to enhance operational efficiency ESG / Sustainability: • Assist the company in achieving its sustainability goals by implementing ESG strategies and initiatives Targets and KPIS, • Bachelor’s degree in real estate, business administration, or a related field (desired), • Proven track record in property management, ideally within the BTR or residential property sector, with a minimum of 5 years of experience, including at least 2-3 years in a senior or leadership role (essential), • Resident relations: Strong track record of maintaining high resident satisfaction and resolving disputes efficiently (essential) Leadership & People Management: Proven ability to lead teams and manage external contractors (essential) * Excellent organisational and time management skills: you will need to manage your time and resources carefully to succeed (essential) * Excellent communication skills: Both written and verbal, for interacting with residents, staff, and stakeholders (essential) * Strong problem-solving abilities: Able to resolve resident disputes, maintenance issues, and other operational challenges (essential) * Knowledge of property law and compliance: Familiarity with local building regulations, health and safety laws, and property licensing (essential) * Technology proficiency: Familiar with property management software (e.g., Real Page, Vantify, CRMs) and general office tools (Excel, Word, etc.). (desired) * Financial acumen: Understanding of financial statements, cash flow management, and budgeting (essential) Personal Qualities: * Attention to detail: Ensuring properties meet high standards for safety, compliance, and presentation (essential) * Proactive and initiative-driven: Able to foresee potential issues and address them before they escalate (desired) * Flexibility: Ability to adapt to changing circumstances, particularly in a fast-paced property environment (desired) * Positive, 'can-do' attitude: Critical in managing teams and delivering top service to residents (essential) Remuneration / Bonuses / Benefits * Base salary: £60k - £65k * Bonus: Discretionary Bonus Scheme * Benefits: 25 days annual leave (excl. Bank Holiday); Private health insurance; Nest Pension Scheme; Cycle to Work Scheme; Company Sick Pay Working Hours: You will work on a rota which covers Monday – Saturday with some evening attendance required. Job Type: Full-time, 40 hours per week Location: This position is required to work on site, in Easter Croydon, Greater London. Equal Opportunities Statement We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.

Job Title: Account Manager\n\nLocation: Canary Wharf\n\nCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.\n\nOne of CBRE Global Workplace Solutions key divisions, Facilities Management, is seeking an Account Manager to take responsibility for a large private sector customer.\n\nAs anAccount Manager, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times.\n\nConstant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.\n\nRole Summary:\n\n * \n\n Responsible for the day to day running of the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives\n\n * \n\n Maintain customer relations including progress meeting, site visits, and obtaining referrals\n\n * \n\n Managing & having accountability for the P&L and maintaining agreed profit margins\n\n * \n\n Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company\n\n * \n\n Assist in the preparation of standard operating procedures, emergency and contingency plans\n\n * \n\n Ensure the provision of healthy and safe working conditions and regularly review the H&S policy\n\n * \n\n Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender\n\nExperience Required:\n\n * \n\n Interested candidates must possess quantifiable experience within a similar role.\n\n * \n\n Facilities Management experience\n\n * \n\n A qualification in health & safety (NEBOSH, IOSH) is desirable\n\n * \n\n Strong commercial acumen is essential, and experience of managing a P&L is preferable.\n\n * \n\n Excellent communication and management skills are essential

MEP Section Engineer\nLocation: Heathrow Airport\nSection Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control.\nThey will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance.\nThe post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.\nKey Responsibilities:\n * Set a high personal example of safety and environmental behavior.\n * Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques.\n * Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets).\n * Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager.\n * Attending and sometimes running the coordination meetings with stakeholders and subcontractors.\n * Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay.\n * Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality.\n * Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers\n * Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied.\n * Also considering plant, labour, material costs and programme.\n * Carry out material take off and requisitions as requested by sub agent / agent.\n * Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others.\n * Order materials and maintain register of all orders placed and confirmed.\n * Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received.\n * Maintain good working relations with client / designer / RE, together with our supply chain.\n * Communicate with foremen and gangers to ensure full understanding of information provided.\n * Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained.\n * Ensure all delivery tickets are cost coded and passed to accounts dept. for processing.\n * Carry out other relevant duties as required from time to time.\nKey Skills and Experience:\n * Successful experience at a management engineering level in construction (on site) specifically in MEP engineering and/or utilities\n * Demonstrated application of growing commercial and contractual knowledge\n * Experience of working in a cost-conscious environment. Good people management experience\n * Experience in managing subcontractors. Experience in stakeholder’s management (client). Relationship building with external parties is a critical requirement\n * Significant civil engineering technology knowledge with significant previous experience. A highly capable construction problem solver\n * Excellent communication skills and ability to interact at a variety of levels.\n * Computer literacy advance. CSCS card\nDesirable skills:\n * Airport experience/ critical areas experience.\n * Experience in stakeholder’s management (Key stakeholders apart from client). Member of the Institution of Civil Engineers or equivalent\nPlease note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.\nFerrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience.\nFerrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply

Marketing Manager Required\n\nKey Responsibilities \n\nStrategic Ownership\nExecute marketing strategy alongside the Product department to align with company goals.\nAssist in forecasting and managing revenue targets across marketing\nManage the marketing budget to ensure efficient allocation and strong ROI.\nIdentify and support delivery of new or expanded revenue opportunities.\nPresent key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget.\nIdentify key areas for growth and expansion Creative and Brand Positioning\nPlan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty.\nCreate compelling, on-brand content and visuals that improve engagement across digital and offline channels.\nTranslate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement\nEnsuring all creative assets are cohesive, high-quality, and aligned to brand guidelines\nOversee PR and brand storytelling (media relations, press releases, press trips) to amplify reach and credibility\nWork with the Digital Marketing Manager to ensure alignment across all media and offline marketing.\nMonitor competitor activity and market trends to inform commercial strategy.\nPartnerships & External Relations\nBuild and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners.\nSupport commercial negotiations with suppliers and external partners.\nManage agencies and retainer partners to ensure commercial value and alignment.\nPerformance & Data-Driven Decision Making\nUse customer and campaign data to refine messaging, product positioning, and performance.\nTrack and report on campaign and product performance, optimising strategies based on insights.\nConduct strategic marketing and product analysis to guide commercial decisions.\nOptimise acquisition funnels, landing pages, and email journeys to maximise ROI.\nTeam Leadership & Development\nLead, mentor, and support a small marketing team\nStrategic and People lead for the Product departmentOversee the department's direction, look after the team's culture and wellbeing and being the senior reporting contact for the department -Work closely and cohesively with the Product department to make informed decisions\n\nSet clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus.\n\nAlign team objectives with business goals and ensure high performance across all commercial functions.\n\n About You \n\nProven experience in a commercial or marketing management role within the travel industry.\nStrong creative flair\nHands-on marketing experience across digital and offline channels, with a focus on performance and ROI.\nExcellent communication and negotiation skills, with confidence in representing the business externally.\nExperience leading and developing small teams.\nStrong analytical skills, with the ability to interpret data and make commercially sound decisions.\nUnderstanding of product development, contracting, and supplier negotiation.\nBring experience or a strong understanding of the Latin American tourism sector.interested please apply here or email (url removed)

Marketing Manager Required Key Responsibilities • Strategic Ownership, • Execute marketing strategy alongside the Product department to align with company goals., • Assist in forecasting and managing revenue targets across marketing, • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget., • Identify key areas for growth and expansion Creative and Brand Positioning, • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Create compelling, on-brand content and visuals that improve engagement across digital and offline channels., • Translate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement, • Ensuring all creative assets are cohesive, high-quality, and aligned to brand guidelines, • Oversee PR and brand storytelling (media relations, press releases, press trips) to amplify reach and credibility, • Work with the Digital Marketing Manager to ensure alignment acr...

Our clients are expanding their commercial team out of their Watford office. Please make sure you read the following details carefully before making any applications. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing , or civils or new builds in terms of QS could work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . £69,400 inc car allowance ( 6700) plus fuel card , Profit share (last year 14% ), private health, pension, life etc They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector . Painting background isn't essential , though if you have any exposure in regards to QS in that regard then definitely highlight it in your Cv as its a big plus to them . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so worth mentioning any experience ( on your CV ) in these sectors or projects you've worked as this could be beneficial . They value their employees and offer an exceptional benefits package the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine 'people person' who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real 'working together' environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. xrlawcv You will describe yourself as commercial, analytical, and accurate in your approach.

Arden White are proud to be partnering with the Edmiston London Heliport to recruit a Heliport Manager for one of the UK’s most high-profile and operationally critical aviation environments. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. This is a unique opportunity to take responsibility for the safe, efficient and professional operation of then busy London heliport, ensuring the highest standards across every flight, operator, and visitor experience. The Role You will act as the key operational lead and primary point of contact for all safety, regulatory, and operational matters across the site. Working closely with air traffic, fire and rescue, and customer operations teams, you will oversee both airside and landside operations, ensuring full compliance, safety excellence, and seamless service delivery. Key Responsibilities Lead day-to-day heliport operations Own safety, compliance and regulatory performance Oversee airside works and facility development projects Drive continuous improvement across operations Ensure exceptional service standards for all usersStakeholder Engagement You will work closely with key aviation and public stakeholders including: Civil Aviation Authority (CAA) Emergency services Aviation operators and partners Local residents and community groups You will also chair Consultative Group Meetings, supporting transparency, engagement, and strong community relations. About You We are seeking an experienced aviation or operational leader with: Strong safety and compliance background Proven operational management experience Excellent stakeholder and communication skills A passion for service excellence and continuous improvement Why Apply This is a rare opportunity to lead operations at one of London’s most important aviation hubs, playing a pivotal role in shaping its future. To find out more, contact Arden White or James Townsend for a confidential discussion. If you feel you have the skills to succeed in this role, please click to apply. Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver a swift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company. Due to the high volume of applications, we’re unable to respond to everyone individually. xrnqpay If you haven’t heard from us within 14 days, unfortunately you’ve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities

Customer Sales Manager / Customer Relations Manager required at our Thames View Care Home in. Are you Looking for a sales role with a challenger brand who are making a difference to peoples lives?.

Pear Recruitment – Property Manager Location - Surrey Quays Salary – £30,000 - £35,000 Full licence and own car required Hours: Mon – Fri 9am – 6pm Full Licence with own car Required Our client Prides themselves on 5-star reviews and customer relations, making them the go to agent in the area. If you are well presented, always going above and beyond with a fantastic attitude this is an unmissable opportunity to work within a great estate agency! They are looking for an organised, proactive, and people-savvy Property Manager to oversee a residential lettings portfolio. You’ll be the first point of contact for landlords and tenants, ensuring everything from maintenance to compliance is handled smoothly. This is a fast-paced role that demands strong communication skills, attention to detail, and the ability to juggle multiple priorities without dropping the ball. Responsibilities: * Manage a portfolio of residential properties. * Act as primary contact for landlords and tenants, handling queries swiftly and professionally. * Coordinate and oversee property maintenance, repairs, and refurbishments. * Carry out property inspections and ensure compliance with current UK lettings legislation. * Handle rent arrears, renewals, and tenancy terminations. * Maintain accurate records using property management software. * Ensure all safety certifications (gas, electric, EPC, etc.) are up to da...

Full time We have an exciting new role for a Customer Relations Manager based at at The Potteries Care Home.

Tradebe is looking for a Class 2 Driver (Monday-Friday) to join the team at our Swindon site. You will be responsible for the collection of clinical waste from customer sites such as acute hospitals and transfer stations. Shift Details Start Time: 2am Shift Length: 10 hours Pattern: Monday - Friday Days Main Responsibilities: Safely collect and transport customers' waste in a professional manner, following all Road Laws, the Highway Code and ADR regulations. Load and unload waste containers safely, always ensuring correct segregation and secure loads. Complete all required paperwork and PDA entries accurately and submit them at the end of the shift. Carry out pre- and post-shift vehicle checks, reporting any defects, issues, delays or non-conformities to the line manager. Maintain a clean, tidy and fuelled vehicle. Adhere to all site rules and wear the required PPE and correct uniform at all times. Communicate professionally with customers and work effectively as part of the team. Do you have what it takes? Other Essential Skills: Communication skills. Good Customer relations. C+E or C Licence. Driver qualification card (CPC). Understanding of EU Driver & Working time Laws. Desirable Skills: ADR qualified Experience in handling Waste (Clinical & Hazardous desirable). Use of hand held devices i.e. PDA. Knowledge: Good knowledge Road Traffic Laws. Good knowledge of the waste industry (Clinical & Hazardous waste desirable). We expect from you to Be accountable, Drive results, Embrace Change , and high levels of Collaboration ! What's in for you? Competitive salary £36,814.40 + Quarterly Bonus Occasional overtime paid at x1.5 (dependant on business need) 6% Contributory Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre) Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs TPBN1_UKTJ

A dynamic entertainment firm based in London is seeking a VIP Account Manager for its growing Web 3 crypto casino division.The role involves managing high-value client relations, providing exceptional service, and driving customer loyalty.Candidates must have strong relationship management skills, e

A leading service provider is seeking an Assistant Manager to support the Customer Service Manager. The role involves ensuring high customer service standards, managing team tasks, and overseeing client relations.

This role will be responsible for managing media relations activities to deliver the overall media strategy, and engage with key customer groups to promote the firm’s services. Collaboration with journalists to build relationships and manage media requests. Home Senior Media Relations Manager –

Key Words: Client Relationship Manager, Customer Relations Manager, Tenancy Manager, Property Manager, Tenancy Management, Property Management, Junior Property Manager, Property Management Assistant, Tenancy Management Assistant, Lettings, Property, Estate Agent, Estate Agency, Residential Property,

The Cargo Systems Installation Manager is responsible for leading and managing the Global Cargo Systems Installation team supporting cargo industrial imaging systems, including LINAC (linear accelerator) systems and Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards. Job Description Key Responsibilities Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance and upgrades of LINAC and cargo inspection systems. Develop and implement operational strategies that drive installation excellence, including site acceptance and commissioning. Oversee escalation processes, root cause analysis and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed. Drive team training and certification programs to ensure deep technical knowledge across complex industrial systems. Develop and monitor KPIs related to installation timelines, time to install and other metrics that support continuous improvement related to Cargo Systems Installation. Support pre-sales and post-sales activities as a technical installation leader for system lifecycle planning and customer engagements. Collaborate with Logistics and Supply Chain teams to ensure parts availability and delivery for installation activities. Develop resource planning tools to ensure the team is not overlapping and has the capability to perform installations on time. Minimum Required Skills and Knowledge Ability, competence and confidence to lead people. Effective interpersonal skills. Fluency in the local language and in English, both written and spoken. Manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods and staffing. Sometimes this manager may be responsible for managing staff without subordinate managers. Typical Education and Experience Bachelors degree or equivalent. 10 years of related experience. 5 years of management experience. Cooperate with other departments (local Sales, Installation, Applications, Order Processing, Product Support, Manufacturing, etc.) and provide them with the necessary support to provide the best service and maintenance services and optimize customer relations. Manage customer relations in all installation matters (installation timelines, contractual services, emergencies) to ensure customers can operate their Varex equipment according to technical and safety guidelines with the highest level of satisfaction. Establish an installation budget and monitor financial performance to ensure costs stay within expected budgetary amounts. Manage the regular reporting of all installation timelines, in-field execution, and any issues that need to be addressed by the Operations/Engineering teams. Assist the Service team with ensuring the correct supplies/warehousing are available for service after machines are turned over to the Service team for warranty. This role will work closely with the Cargo Systems Project Management team and will be expected to help direct and lead this team at times based on resource availability and customer needs. Skills, Knowledge and Certifications Other Desired Skills and Knowledge Sound understanding and application of contract structuring, composition and contract negotiation and execution. Sound understanding and experience in establishing quotations, costing for jobs, monitoring costs and following up on execution. Experience developing a high-performing team. Experience managing global teams. Required Certifications and Training Obtains and completes LMS training plan specific to assigned responsibility. PMP certification or similar training. Experience Level with Business Tools Proficient in utilizing business tools such as e-mail, Microsoft Word, Excel and PowerPoint. Proficient with project management tools. Experience with SAP or equivalent ERP products and productivity software desired. What you can expect from us An engaging work environment at an innovative and growing international organization. An organization where quality leadership is valued. A pleasant and collegial working atmosphere. Compensation that is positively distinctive. Excellent benefits package. Varex Imaging is a global leader in the design and manufacture of advanced X-ray imaging components and systems, supporting medical, industrial, and security applications worldwide. With more than 75 years of innovation and a broad global customer base that depends on Varexs technology and manufacturing scale, the company is well positioned for continued growth over the coming years. Interested in the position of Cargo Systems Installation Manager at Varex Imaging? Apply now! TPBN1_UKTJ

Description Motability Operations are currently recruiting for a Manufacturer Relations Account Manager to join our team in London on a full-time, permanent basis. Your role will be to coordinate the relationship between Motability Operations and an appointed portfolio of vehicle manufacturers through the development of effective working relationships across all levels within their organisation. You will ensure that vehicle manufacturers have a good understanding of the business opportunity that Motability Operations represents and are provided with a strong business case to supply a wide choice of vehicles for Scheme customers at the best possible prices. You will also scope and understand the future distribution models and routes to market of the brands within your portfolio and ensure a balanced offering of EV and ICE product as Motability Operations transitions to an electric fleet. This role will require regular travel to supplier sites and will come with a company car as part of our package. Qualifications Commercially Minded Understands the business and commercial objectives of both Motability Operations and our manufacturer partners. Broad knowledge of the automotive industry (including market trends, whole life cost drivers, the fleet sector, automotive regulation changes). Able to identify trends from quantitative and qualitative data and from that develop a cohesive strategy. Constructive negotiation approach which delivers workable proposals and solutions. Accountable for decision making with the ability to foresee the wider impact of decisions on other key stakeholders including customers, vehicle remarketing, dealer network and the Motability Foundation. Impact and Influence Willingness to take responsibility, and explain rationale, for actions. Excellent communications skills. Presence and confidence to use relationships to overcome objections, explain a position and achieve objectives. Ability to deliver a clear message and gain buy-in from internal and external stakeholders. Shares ideas and best practice with others. Relationship Management Builds and maintains credible and trustworthy relationships. Utilises management information to support and develop the relationship at all levels, through consultative review and action plans. Has a 'can do' outlook and willingness to resolve problems quickly and effectively. Has empathy and understanding towards manufacturer constraints and industry challenges. Demonstrates a mix of diplomacy and enthusiasm to support delivery of Motability Operations and manufacturer objectives. Comfortable working with employees at all levels. Minimum criteria: Experience of the UK automotive industry, preferably with knowledge of car manufacturers and fleet/contract hire organisations. Evidence of managing relationships with key suppliers to deliver strategic objectives. Demonstrable evidence of working across different functions internally and externally to achieve common goals for the benefit of customers. Excellent verbal, written, analytical and presentation skills, with the ability to communicate effectively with stakeholders at all levels. Holistic view of the automotive ecosystem - supply, in-life fleet management, warranty, aftersales, insurance, vehicle disposal along with current industry trends and challenges. Negotiation skills with direct experience of large volume supply negotiations. Benefits We're the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers' mobility in a fast-changing world. We're the UK's largest car leasing company and we help over 800,000 people get on the road. We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs. What we do We lease a wide range of tailored mobility solutions to people who receive of one of the Government's qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package. At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market. The Scheme has been providing affordable, all-inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more. We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility. Our beliefs and values We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply. We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender. Our values are at the heart of everything we do: • We believe no one should be left behind - We find solutions • We believe we must take the lead - We drive change • We believe everything starts with the customer - We care What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days, and you can buy and sell days Pension: 15% non-contributory pension (9% during probation) Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme Development: A library of internal training on our myLearn platform Family friendly: We have competitive family leave policies Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date. TPBN1_UKTJ

Regional Technical Manager Hybrid/Remote - North London My client is a UK's leading provider of waterproofing solutions, specialising in flat roofing offering systems to meet most building applications. A company that has developed a reputation for supplying and installing quality products, reliability and technical excellence. Due to exciting growth now looking for an ambitious and experienced Regional Technical Manager to join the team and cover the North London and near surrounding area. This is a permanent position, salary of circa £50,000 plus commission & company vehicle. Key Responsibilities Promote and sell the Company's products by Specification Sales throughout North London and surrounding areas. Build a contractor customer base. Provide technical advice and support. Promote the good name, reputation and maintain good customer relations. Monitor and feedback market information. Respond quickly, positively, and effectively to enquiries. Carry out site surveys and produce professional and comprehensive roof survey reports. Produce specifications in line with company guidelines. Complete all relevant paperwork accurately and in a timely manner in accordance with ISO Quality Management System. To regularly and routinely update the Company CRM database.Skills/Experience required Must have a full clean driving licence Proven sales experience within the construction industry - Flat Roof Waterproofing would be an advantage IT literate (Microsoft and Outlook) Excellent communication skills Knowledge of the area DBS required or willingness to obtain.Benefits 25 days annual leave, inclusive of a shut down for the Christmas period, plus bank holidays. Generous pension scheme, private healthcare, and a discretionary bonus. Employee advancement, learning and growth, supported training opportunities. Please apply/get on touch to hear more. COMMP

Reporting to: Customer Relations Manager Start Date: Immediate Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based ABOUT THE JOB To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The KAM ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. DUTIES Contract & Client Management 1. Act as the primary client contact, understanding client needs and expectations. 2. Lead contract mobilisation, onboarding, and handover processes. 3. Maintain accurate asset records, site documentation, and compliance registers. 4. Host regular client meetings, log actions, and distribute monthly performance reports Operational & Site Management 1. Coordinate engineers, Building Services Operatives, and subcontractors to deliver services efficiently. 2. Monitor and enforce safe systems of work, permits, and regulatory compliance. 3. Ensure timely delivery of reactive jobs, and capital works within SLA. Commercial & Revenue Responsibilities 1. Track, follow-up, and convert quotes, sales leads, and remedial opportunities. 2. Work with Sales/Estimation teams to complete tender responses and bid submissions. 3. Proactively research and target prospective clients, logging all outreach, meetings, and opportunities into a Pipeline Tracker. 4. Identify opportunities for process improvement, revenue growth, and client satisfaction. Reporting, Analysis & Continuous Improvement 1. Compile, analyse, and present KPI and performance dashboards. 2. Capture client feedback to support process improvements, service delivery, and business growth. 3. Promote and uphold EWC values, professionalism, and client-focused culture. Professional Development & Leadership 1. Mentor and support colleagues to develop skills in Excel, presentations, tender writing, and technical knowledge. 2. Represent the company confidently in presentations, tender interviews, and client meetings. QUALIFICATIONS AND EXPERIENCE Essential 1. Proven experience in client engagement within maintenance, engineering, or property services. 2. Previous experience in maintenance, engineering or property services with a Level 2 or higher in mechanical or electrical maintenance. 3. Experience in contract/site management and KPI-driven performance. 4. Familiarity with governance, risk management, and mobilisation/onboarding projects. 5. Strong communication, organisational, and multi-tasking abilities. Desirable 1. Exposure to M&E, building fabric, fire, and security systems. 2. Experience preparing performance reports, dashboards, and bid documents. 3. CAFM or CMMS systems knowledge. KNOWLEDGE 1. Excel/Data: Able to create dashboards, KPI trackers, risk registers, and analyse operational data. 2. Presentation: Confident presenting to client groups, internal teams, or at tender interviews. 3. Tender Writing: Able to contribute to bid responses, PQQs, method statements, and mobilisation plans. 4. Contract/Technical Knowledge: Solid understanding of building services, maintenance standards, and compliance (SFG20, F-gas, fire safety, water hygiene). 5. Communication & Influence: Can negotiate outcomes, influence multi-disciplinary teams, and convey the voice of the client. 6. Leadership: Ability to mentor and motivate colleagues, influence without direct authority, and promote continuous improvement. SKILLS - Excellent levels of verbal and written communication skills. (E) - Excellent track record of building effective teams, forming positive and motivational relationships. (E) - Ability to influence and negotiate positive outcomes with senior managers, supervisors, operatives and third parties. (E) - Excellent research and reporting skills, able to analyse complex information and present it in an accessible way. (E) - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) OTHER - The ability to travel to a range of sites. (E) - Appreciation that there might be out of hours working, agreed in advance. (E) - Attendance at sales and marketing events (E) - Commitment to personal development and building team capability

Salary: £67,993 £78,542 per annum Contract: Interim minimum 6 months Hours: Full-time (37.5 hours per week) Location: Multi-site / cross-site working across an NHS acute hospital environment Closing date: 3 April 2026 12:00 noon About the Organisation We are a specialist Facilities Management and Property Services organisation supporting NHS care across a complex hospital estate. We provide essential services that underpin safe care delivery including domestic/cleaning services that directly support infection prevention, patient experience and regulatory assurance. Join Our Team We are looking for an experienced interim leader to provide strategic and operational leadership across Domestic Services. You will lead service transformation, performance improvement and workforce engagement ensuring consistently clean, safe and welcoming clinical environments across multiple sites. Key Responsibilities Lead safe, compliant, efficient and customer-focused domestic/cleaning services aligned to infection prevention and national healthcare cleaning standards. Drive transformation, standardisation, innovation and continuous improvement across Domestic Services. Embed robust performance management (KPIs, audits, inspections and quality assurance). Maintain business continuity and emergency response plans; manage and escalate risks appropriately. Provide senior leadership to managers/supervisors, champion workforce development and lead positive employee relations. Represent services at governance forums (including infection prevention-related committees) and deputise for the Associate Director as required; participation in a senior manager on-call rota is expected. Ideal Candidate Masters degree or equivalent senior experience in facilities/domestics leadership; professional membership (e.g., CMI/IWFM) and evidence of leadership CPD. Significant experience leading domestics/facilities operations in a large, complex organisation, with a proven record of transformation and improvement delivery. Strong understanding of healthcare cleaning, quality assurance, compliance and stakeholder governance. Recruitment Timetable Closing date: 3 April 2026 12:00 noon Interviews: To be confirmed How to Apply Please submit CV + supporting statement TPBN1_UKTJ

We are looking for an ambitious, dedicated and service-oriented Senior Events & Groups Manager to join the fantastic team in the Central London Cluster Marriott Hotels: London Marriott Hotel County Hall London Marriott Hotel Marble Arch London Marriott Hotel Kensington London Marriott Hotel Regents Park London Marriott Hotel Maida Vale Overview The Senior Groups & Events Manager plays a pivotal role within the Central London Marriott Cluster, overseeing complex and high-profile group and event enquiries from initial conversion through execution and post-event follow-up. This role demands a blend of strategic sales acumen, operational coordination, and leadership to ensure exceptional service delivery and revenue optimization. If you are a passionate events & groups professional looking to develop within an amazing brand and the world's biggest travel company get in touch with us today! See where your journey can take you. What you'll do? Sales & Conversion Manage large-scale and VIP enquiries such as city-wide events, awards dinners, and multi-day conferences. Drive conversion through compelling show rounds, funnel calls, and proactive communication. Align with a pre-determined event and group strategy, collaborating with banqueting and kitchen teams to refine offerings and enhance customer satisfaction. Operational Coordination Oversee bedroom block management, meeting space inventory, and ensures accurate booking processes. Lead the coordination of daily/weekly Banquet Event Orders (BEOs), facilitate meetings and act as the communication bridge between sales and operations. Ensure consistent and accurate use of hotel systems to uphold brand standards and maintain data integrity. Team Leadership & Development Support team members through training, mentoring, and leading by example. Drive balanced scorecard results across properties and support the Cluster Director in energizing the team through initiatives like closing days and promotional campaigns. Financial Oversight Manage financial processes including post masters (PMs), credit requests, deposit schedules, and commission invoices. Participate in monthly hotel credit meetings to ensure financial accuracy and compliance. Guest Satisfaction Set a positive example in guest relations, ensuring all associates understand expectations and deliver exceptional service. Conduct pre- and post-event meetings, solicit feedback from hotel departments, and identify areas for service enhancement. Emphasize guest satisfaction in departmental meetings and encourages ongoing service development. Sales & Revenue Management Deliver compelling sales experiences, manages customer budgets effectively, and forecasts group and event revenue accurately. Participate in customer site visits and supports the sales process as needed. Provide feedback to overcome sales challenges such as pricing and inventory limitations. In addition to the benefits you would expect being part of a brand of our calibre, you will also be offered: * A unique opportunity to be part of an award winning international brand where we celebrate your unique talent * Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here * World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. * Work alongside some amazing talent- award winning, experienced hospitality professionals * Discounted room nights, meals, and spa access-because your wellbeing means so much * Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance * Access to major high street discounts so you can treat your friends and family as required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Bow, we have a team of around 800 colleagues. We produce sandwiches, wraps, platters, sub rolls and salads for some of the biggest retailers in the UK including Sainsbury's, Co-op, Asda, Morrisons and BP Wild Bean Café. What you'll be doing As a hygiene manager you will drive all elements of the hygiene service within a manufacturing unit by setting standards and leading the hygiene teams to deliver our customer expectations. Key accountabilities: Responsible for implementation of strategy, quality, efficiency, and hygiene innovation to ensure the manufacturing unit has a hygiene service which supports the delivery of business objectives Provide leadership and direction to the hygiene community to ensure that people are engaged, focused, and delivering their potential Establish a holistic hygiene vision incorporating the key elements of safety, health, environment, and waste management, demonstrated through great customer relations and effective management of third-party relationships and internal cross functional working Hygiene lead for coordination and successful delivery of all Manufacturing Unit visits and audits achieving recognition of excellent working practices which deliver growth and trust between all Monitor, audit and review the performance of the manufacturing unit hygiene teams to identify areas of improvement and innovation to ensure hygiene activities are delivered to plan, budget, and standards beyond compliance Delivery of projects to designated time scales and meeting all cross functional food safety and financial targets Responsible for the preparation and management of Manufacturing Unit hygiene budget, related Capex and negotiation/maintenance of third-party contracts that supply and safeguard the integrity of Manufacturing Unit standards Ensure that a safe working environment exists for colleagues and that as a minimum the department meets the standards set in the SHE Policy What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level Holds the following qualifications in support of experience - L4 Food Hygiene, L4 HACCP, IOSH managing safely, COSHH, Allergen Awareness, CIP and Microbiological Hygiene A clear financial understanding and is experienced managing in an FMCG, ideally in hygiene management Experienced in managing and supporting auditing processes Is well versed in pest control measures Has experience working with computer programmes such as Word, Excel, and PowerPoint Has knowledge of the principles of chilled food manufacturing in high risk/low risk/low care Has experience of leading and working with a diverse workforce Has experience of integrated hygiene and environmental management systems Has experience of equipment manufacture and capital expenditure requirementsThese may be trained or developed. These do not all need to be in place at recruitment. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive Pension Contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policiesThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self., • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law TPBN1_UKCT

In a Nutshell… We have an exciting opportunity for a Senior Site Manager to join our team within Vistry South London, at our Bromley site (BR1 5BW) . As our Senior Site Manager, you will be responsible for planning, coordinating, and overseeing construction projects from start to finish. You will manage budgets, schedules, resources, and teams to ensure the project is completed on time, within budget, and to the required quality standards. The role involves liaising with Partners, Customers, contractors, and stakeholders, as well as handling risks, issues, and compliance We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Valid SMSTS Certificate Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Valid First Aid at Work Certificate Experience working on new build multi story projects or housing projects Experience in the management of Health and Safety Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality, and best use of available resources A proven operational, team player who can set direction and delivery within challenging market conditions A good understanding of the considerate contractor's requirements to achieve high scores Excellent interpersonal skills Creates a positive environment which drives a culture of respect and mutual support within their team Creates consensus through influence and persuasion with the ability to inspire others Reputation for integrity, maturity and sound business judgment and be totally comfortable leading and working in a team environmentDesirable… Valid First Aid at Work Certificate NVQ Level 6 -7 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Valid SMSTS Certificate Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Up to date knowledge of Health and Safety obligations and building legislation A good understanding of the considerate contractor's requirements to achieve high scoresMore about the Senior Site Manager role… Ensure the safety and welfare of all individuals involved, in line with Vistry's safety policy. Foster continuous safety improvements across the project. Lead the successful completion of the project, maintaining high standards in quality, time, and client relations. Manage internal and external teams to meet project goals. Develop and coach team members, encouraging growth and providing constructive feedback. Motivate and engage employees to drive excellence in project delivery. Maintain positive relationships with customers and stakeholders. Oversee all project-related communication. Develop plans to ensure resource and supply chain requirements are met. Lead and facilitate key project meetings with stakeholders. Identify and manage any additional work, ensuring clear cost agreements. Integrate commercial considerations into decision-making processes. Regularly review and manage the project programme to ensure timely completion. Ensure adherence to Vistry's on-site processes. Induct and support team members in role-specific requirements and identify opportunities for improvement. Ensure that quality standards are consistently met throughout the project by implementing effective quality management processes and conducting regular reviews Ensure 100% compliance with NHBC standards and building regulations Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. JOB SUMMARY Explore our very big world We are looking for a passionate Sous Chef to join our wonderful team at London Marriott Hotel Regents Park. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our experts, you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more. Education and Experience * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. Perks you deserve Travel smarter with discounted stays at over 9,600+ Marriott hotels worldwide along with family and friends. Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App. Save while dining with 20% off food and beverage in Marriott outlets and 50% off in our five Marriott hotels . Start your day right with a £5 breakfast when staying in most of our European hotels. Make life easier with our Uniform laundry service . Relax and recharge with 28 days of holiday including public holidays, with extra days the longer you stay with us. (Pro rata) Know someone amazing? Refer them and earn up to £500 when they join. Plan confidently for the future with our supportive company pension scheme . Be celebrated regularly through awards, recognition events and milestone celebrations. Treat yourself with exclusive high street discounts on shopping, tech, cinema, eye tests and more. Enjoy a vibrant calendar of monthly associate events filled with fun and connection. Enjoy complimentary meals on duty. Boost your skills with industry-leading learning and development , including digital training, classroom sessions. Take your career further with apprenticeship programmes designed to help you grow and shine in your role. Stay active and save money with the Cycle to Work scheme . LONDON MARRIOTT REGENTS PARK London Marriott Hotel Regents Park offers everything you need to experience England's capital city in style. Ideally situated in Northwest London, just steps from Regent's Park and within walking distance of Swiss Cottage Underground station, our hotel effortlessly blends style, substance and award-winning service. Bring your style and your spirit, we'll bring a work culture where you can shine. We work hard, we play hard, and we want to help you to grow. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. AT Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 4 weeks holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Learning & Development Coordinator (9-Month FTC) Immediate Start Required We're partnering with a well-established organisation based in Watford to recruit a highly organised and customer-focused Learning & Development Coordinator for a 9-month fixed-term contract. This is a fast-paced, hands-on role supporting the delivery of learning initiatives across a large and diverse workforce. This opportunity would suit someone who enjoys working at the heart of L&D operations, thrives in a structured environment, and takes pride in delivering a seamless experience for internal stakeholders. The Role Acting as a key point of contact for all learning-related queries, you'll play a central role in ensuring the smooth coordination and administration of training activity across the business. You'll be responsible for: Managing incoming L&D queries through an internal system, providing timely and professional support to employees and managers Coordinating end-to-end training logistics, including scheduling, bookings, materials, and supplier liaison Supporting the use of digital learning platforms and encouraging employee engagement with self-service tools Maintaining accurate training records, including attendance tracking and certification management Working closely with internal teams to support purchasing processes, including raising orders and processing invoices Building effective working relationships with external training providers and accreditation bodies Ensuring data accuracy across L&D systems and contributing to regular reportingAbout You You'll bring previous experience in a learning, HR, or training administration role, with a strong focus on customer service and process delivery. We're looking for someone who: Is confident using Microsoft Office and comfortable working across multiple systems Has excellent attention to detail and a commitment to data accuracy Can manage competing priorities and meet deadlines in a structured environment Is proactive, organised, and able to work both independently and as part of a team Communicates clearly and builds positive working relationships at all levelsWhat You Need to Know 9-month fixed-term contract Immediate availability is essential Hybrid/office-based working (depending on business needs) Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We offer annual pay reviews and incremental pay increases’ 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Member Manager at Lampton Leisure, you will be responsible for leading the sales and customer service departments, ensuring the department drives new sales, retains existing customers and provides outstanding customer service to all new and existing customers. Key Responsibilities Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis. Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits Drive all revenue streams within the centre, including casual, swim school and gym memberships etc. Support the General Manager in the creation, implementation and review of the centre’s marketing and sales plan/ tactics in line with the corporate marketing and sales strategy Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team. Support the preparation of annual service plans, financial plans and statistics Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous members Experience and Qualifications Required Proven experience as a Sales Manager, ideally with experience in the leisure industry. Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPI’s every month. Experience in achieving performance targets and leading, motivating and supporting teams to achieve success Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets Customer-oriented mindset and experience managing customers’ needs Excellent sales and negotiation skills Experience working at pop-up stands / shops and traffic stopping customers Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

HR ADVISOR EMPLOYEE RELATIONS Rendall & Rittner £Competitive, aligned to experience Hybrid ROLE OVERVIEW We are looking for an experienced HR Advisor to join our Employee Relations team, supporting managers across the business with a wide range of HR matters. This is a hands-on role focused on delivering clear, consistent and commercially sound advice, ensuring policies and procedures are applied fairly and effectively across the organisation. You will work closely with managers at all levels, supporting them through complex employee relations cases while also contributing to wider HR initiatives, including training, policy development and continuous improvement. ROLE EXPECTATIONS This is a fast-paced, high-responsibility role requiring strong judgement, attention to detail and the confidence to influence at all levels. You will: Manage employee relations cases end-to-end, including disciplinary, grievance, probation and appeal processes Provide clear, practical advice to managers on policies, procedures and employment law Draft correspondence and documentation to a high standard Support and deliver training to line managers on best practice and policy application Prepare documentation for Employment Tribunals where required Manage wellbeing cases, including Occupational Health referrals Review and update HR policies, templates and documentation Monitor trends and provide regular reporting to the business WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Employee relations cases are managed consistently, fairly and in line with company policy Managers feel confident and supported in handling people matters Documentation and correspondence are accurate, clear and timely Policies and procedures remain up to date and relevant Trends and risks are identified early and addressed proactively HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing a range of employee relations cases across the business Advising managers on employment law, policies and best practice Drafting letters and supporting documentation Supporting manager capability through coaching and training Reviewing and updating policies and HR documentation Monitoring trends and reporting on key HR metrics Supporting wider HR projects and continuous improvement initiatives Youll work in a hybrid way, with a mix of home working and time in the office, collaborating closely with the wider HR team and stakeholders across the business WHO THIS ROLE IS FOR Has strong experience in employee relations within a fast-paced environment Is confident managing complex cases and influencing stakeholders Has a strong understanding of UK employment law Communicates clearly, professionally and with confidence Is organised, detail-focused and able to manage multiple priorities Takes a practical, solutions-focused approach to HR EXPERIENCE THAT HELPS Experience managing employee relations cases end-to-end Strong knowledge of UK employment law and HR best practice Experience supporting managers and delivering training Experience drafting HR documentation and correspondence Previous experience within a property or service-based environment (desirable) CIPD qualification (or working towards) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. TPBN1_UKTJ

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Center Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements. Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £27,768pa + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change). Reports to: Team Manager Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales & Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries. Process service requests using the client's application system. Generate sales by understanding customer needs and creating desire for products. Manage bookings, including cancellations, modifications, and confirmations. Upsell additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you will need: Fluency in Danish and English (essential). Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A customer-centric mindset, aiming to surprise and delight in every interaction. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your typical day will involve: Engaging with customers over the phone to provide exceptional service and meet their holiday needs. Identifying opportunities to upsell and cross-sell additional products and services. Managing bookings and resolving customer inquiries efficiently. Collaborating with your team to meet performance targets and maintain a high-performance culture. Participating in training sessions to enhance your skills and product knowledge. Benefits We offer a comprehensive benefits package, including: Uncapped Commission: Rewarded for sales results, with on-target earnings of £5,000 per annum. Training & Development: Full product, system, sales, and customer service training provided. Career Progression: Opportunities to advance to roles such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive, or Team Manager. Health & Wellbeing: BUPA Life Insurance Scheme, eye test vouchers, and access to Perkbox. Workplace Perks: Recently built premises, staff room with refreshments, and a smart casual dress code. Corporate Discounts: Discounts on hairdressing, gym memberships, restaurants, and bars. Holidays: 20 days annual leave plus an additional day per year of service (up to 5 days), plus bank holidays. Community Engagement: Involvement in local charities and fundraising events. Additional Benefits: Recommend-a-friend scheme, NVQ qualifications, and apprenticeship opportunities. Additional Information Please note that any offer of employment is subject to satisfactory checks from the Disclosure and Barring Service (DBS) for criminality and financial probity. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you. Join our team and take the next step in your career today! TPBN1_UKTJ

Discover Tradebe Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the UK, we are leaders focused on recycling, energy recovery and circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! Class 1 Driver 4o4o Nights Location: Queenslie Shift: 6pm-6am Main Purpose: Collect clinical waste from customer sites (e.g., acute hospitals and transfer stations) safely and professionally. Key Responsibilities: Collect and transport clinical waste in line with company procedures and ADR/road laws. Load and unload waste containers safely. Complete all required paperwork and PDA records for each collection. Carry out vehicle checks, report defects, and keep vehicles clean, tidy, and refuelled. Report incidents, near misses, delays, or issues to the line manager/site. Follow all site rules and company policies, including correct PPE use. Maintain a professional appearance and behaviour on customer sites. Attend team briefings and work collaboratively with team members. Ensure loads are secure, not overloaded, and waste is properly segregated. Do you have what it takes? Essential Skills: Communication skills. Good Customer relations. C+E or C Licence. Driver qualification card (CPC). Understanding of EU Driver & Working time Laws. Desirable Skills: ADR qualified Experience in handling Waste (Clinical & Hazardous desirable). Use of hand held devices i.e. PDA. Knowledge: Good knowledge Road Traffic Laws. Knowledge of the UK road Network. Knowledge of NHS contracts (desirable ). Good knowledge of the waste industry (Clinical & Hazardous waste desirable. We expect from you to Be accountable , Drive results , Embrace Change, and high levels of Collaboration ! What's in for you? Competitive salary £35,637.02 plus overtime (x1.5) and quartelry bonus Contributory pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre). Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! ?? Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it. TPBN1_UKTJ

Ready to find the right role for you? Contract Manager (Municipal Waste) Salary: Competitive plus bonus, company car/cash allowance, private medical cover and pension Hours: Full time, Monday to Friday - 40 hours per week Location: Alperton, Brent When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Option to choose from a company car or car allowance 25 days of annual leave Private medical cover Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Lead the team to deliver municipal contracts in line with defined contract KPIs and specifications. Develop and maintain relations with key stakeholders; client, members, residents, staff, unions and internal partners. Manage resources (people, vehicles, equipment) to best effect prioritising the wellbeing of our people and service to our customer and communities. Ensure compliance against the Veolia standards, supporting assurance checks and improvement planning to enhance contract performance and customer service. Support and drive positive financial outcomes for the commercial portfolio by supporting and driving collaborative working. Ensure the safe delivery of a first-time collection culture and all contractual performance KPI's. Ensure the commercial performance of the contract overseeing all expenditure, staffing and resources. Assess Supervisor competency including observing them carrying out their role (crew monitoring, PDR, team briefings). Set and present budgets. Manage monthly financial performance. What we're looking for; Essential: Waste and fleet management experience. Project management experience. Data management and integration. Strong client management skills. Previous experience leading and developing a team within a senior operational role. Financial management experience, with the ability to set and present budgets. IOSH certification. Transport Manager CPC - desirable. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 14-05-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive