Trabajos customer relations manager en Reino Unido - Page 2

Key Responsibilities Manage the daily front-of-house operation while ensuring smooth, timely, and high-quality service. Monitor a team of front-of-house staff, ensuring they deliver customer service according to the company standards. Respond to customer complaints and resolve any service-related issues promptly and professionally. Maintain a safe and hygienic environment in line with health and safety regulations and restaurant policies. Monitor and manage stock levels for front-of-house needs and liaise with suppliers when required. Ensure proper portion control and use of ingredients to maintain quality standards and minimize waste Assist with staff rotas, shift planning, and on-the-job training for new and existing team members. Maintain accurate records related to staff, incidents, and operational procedures.

DRIVER, LOGISTIC AND STUDIO SUPPORT Job type: Full Time role - 40 hours a week / Monday to Friday (With weekend work & some early mornings) Salary - from £26,000+ (experience depending) We are a busy London florist based in Marylebone looking for a full time driver and logistical support person to join our team. The role will require the individual to drive the company vehicle in and around London. You will be required to drive a vehicle(s) owned by the Company. The role will also involve providing logistics support to the Company, including (but not limited to): Installing and clearing weekly contract flowers at various venues; Installing and clearing event flowers and materials at various venues; Delivering flower bouquets to private clients; Keeping the business premises tidy and in order; Working with the Studio Manager, Shop Manager and Directors on logistics for specific projects. Skills Required Ideally you would have previous experience as a delivery driver or in a similar role, including experience supporting installation of large events. Strong communication skills to interact with customers and team members effectively. A valid driver's licence with a clean driving record is essential. Additional information regarding driving You will need to submit your valid clean driver’s license to the Company on the start date of your employment. The Company expects employees who drive company vehicles to: drive safely and sober;  respect traffic laws and fellow drivers;  if applicable, wear glasses or contacts when driving;  document any driving-related expenses (e.g. fuel);  check the vehicle regularly to ensure petrol, tire pressure and all vehicle fluids are at appropriate levels;  report any damages or problems with the company vehicles to the Directors as soon as possible; and avoid parking in restricted areas, blocking entrances and engaging in other traffic violations that may result in fines.

Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £12.21 per hour - £13.21 per hour from midnight onwards. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.

Job Title: Breakfast Chef Location: L'Amore Coffee and More, Isleworth, TW7 7AL Position Type: [Full-Time/Part-Time] About Us: L'Amore Coffee and More is a beloved café situated in the heart of Isleworth, known for its exceptional coffee, delightful pastries, and warm, inviting atmosphere. We are expanding our offerings to include a delicious breakfast menu and are looking for a talented and dedicated Breakfast Chef to join our team. Job Description: We are seeking an experienced and creative Breakfast Chef who is passionate about crafting delicious and wholesome breakfast dishes. As our Breakfast Chef, you will be responsible for preparing a variety of breakfast items that will set the perfect tone for our customers' day. Your expertise and culinary flair will help us deliver a memorable breakfast experience. Responsibilities: - Prepare and cook a wide range of breakfast dishes, including eggs, pancakes, waffles, pastries, and healthy options, ensuring each dish meets our quality and presentation standards. - Develop and refine breakfast recipes, incorporating seasonal ingredients and customer preferences. - Manage kitchen operations during breakfast hours, ensuring efficiency and timely service. - Maintain a clean and organized kitchen, adhering to all health and safety regulations. - Coordinate with the café management to design and update the breakfast menu, introducing new and exciting dishes. - Assist in inventory management, including ordering and stocking breakfast-related supplies. - Train and supervise kitchen staff during breakfast shifts, fostering a collaborative and efficient work environment. Qualifications: - Proven experience as a Breakfast Chef or in a similar role, with a strong portfolio of breakfast dishes. - Proficiency in various cooking techniques and breakfast preparation methods. - Ability to work efficiently in a fast-paced environment. - Strong organizational skills and attention to detail. - Excellent communication and teamwork abilities. - Passion for creating delicious and visually appealing breakfast dishes. - Availability to work early mornings and weekends. Benefits: - Competitive salary with potential for performance-based bonuses. - Employee discounts on food and beverages. - Opportunities for professional growth and development. - A supportive and collaborative work environment. Join us at L'Amore Coffee and More and help us delight our customers with the perfect start to their day. We look forward to welcoming you to our culinary team!

Tour Operations Associate JOB BRIEF We are looking for a passionate about travel. The goal is to keep our clients satisfied and loyal for future services. The core responsibility of this role is to ensure the smooth operations within this busy, successful and growing Tour Operator Company, being a key player in this team. Operations are the back-bone to the business and must work in a way to help upper management develop strategies to hit or exceed sales targets, by executing smooth operation. EXPERIENCE REQUIRED The successful candidate is to come from a similar role & background, within Travel and be fully confident in dealing with staff, suppliers, directors. You will have strong experience in the operations, fares knowledge, staff management skills, communication skills and have the ability to work within a fast-paced, busy environment Required Competencies Creativity/innovation - Generates new ideas, lateral thinking, challenges the status quo, takes risks, supports change, solves problems creatively Customer focus - Dedicated to finding new ways to delight the customers, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, solicits opinions and ideas from customers, responds to internal customers. Results focus - Targets and achieves results, sets challenging goals, priorities task, overcomes obstacles, accepts accountability, good negotiator Problem solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Typical work activities Managing budgets and maintaining statistical/financial records Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business. Negotiating and working with suppliers, both on B2B and B2C levels. Sending Rooming and Seating lists accordingly Managing, booking and cancelling services for all travel related products Handling, booking and managing FIT Travel Booking and Managing ground transportation and other modes Working closely with other parts of the business to help answer customer queries Problem-solving for various aspects of the business Handling of the mid and back office Ideal Candidate Along with experience in the above, the ideal candidate should be a candid, hard-working and committed individual, who is able to work under pressure and meet deadlines and services as and when the business requires. The job role will involve heavy use of Microsoft Office Suite such as Excel, Word, PowerPoint and Outlook. Ready to learn other in-house software The ideal candidate must be flexible to work any shifts during a 24 hour period as it is hands on approach.

Maintaining job performance by coaching, counselling, Protecting employees and customers by providing a safe and clean store environment.Maintaining the stability and reputation of the store by complying with legal requirements. Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. Answer customer enquiries and give advice about products.Connect with customers face-to-face, to market goods and grow business.Ordering stocks from wholesaler, manufacturers and importers.Lead and co-operate with other employees where needed, operate shop till and any related software for recording sales and purchases.Daily opening and closing the store and check the opening and closing cash balance.Communicating with Management to ensure the shop continues to run smoothly

Duties and Responsibilities: · Maintaining statistical and financial record · Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability · Create and manage a relaxed, welcoming, customer - focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure high levels of customer satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience

Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.

About the Role We are looking for a Technical Manager to lead our Technical Department, ensuring food safety, quality assurance, and legal compliance across our operations. You will be responsible for driving quality standards, managing laboratory quality control, liaising with farms, and providing training in food safety. Key Responsibilities - Lead Quality Assurance operations and compliance initiatives - To provide strategic leadership in the continuous improvement of food safety, technical compliance and culture development. - Develop, maintain, and audit food safety systems(HACCP) - Ensure BRC certification and manage external & customer audits - Provide technical support for new product development (NPD) - Investigate and resolve customer complaints, driving continuous improvement - Oversee laboratory operations, ensuring high standards are maintained - Manage and develop the Technical Team, including the Laboratory Manager, Quality Technician, and Farm Liaison Officer What We’re Looking For - Degree/HND in a food-related subject - Experience in FMCG and working with BRC standards - Previous management and leadership experience - Internal & external auditing experience - Strong food safety & HACCP knowledge (minimum Level 3) - Excellent problem-solving and communication skills - Ability to work independently with great attention to detail - Experience in the dairy/food industry is highly desirable - Proficiency in Microsoft Office

AEA SUPPLY LTD (Company No. 15251829), based at Maple House, High Street, Potters Bar, England, EN6 5BS, is a reputable manufacturer and exporter in the heavy machinery sector, with a focus on earthmoving and ground engagement parts. As part of our expansion into the UK and European markets, we are recruiting a General Manager to oversee office and business administration, ensure daily operational efficiency, and manage compliance with Home Office sponsor licence obligations. Key Responsibilities: · Oversee general office administrative duties such as filing, data entry, and document organisation · Handle incoming calls, emails, and external enquiries professionally and efficiently · Assist with staff record keeping and support HR documentation processes · Manage internal correspondence and support the coordination of office schedules and meetings · Support order processing and liaise with suppliers, customers, and the parent company as needed · Maintain up-to-date records of staff as per legal requirements · Assist with compliance-related administrative tasks, including use of the Sponsorship Management System (SMS) · Provide regular updates and reports to management on administrative and operational matters

Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.

1. Responsibilities​ Operations​ Oversee daily pub operations. Ensure smooth service during opening and closing hours. Manage inventory of drinks and food, placing orders as needed.​ Maintain the pub's cleanliness and appearance, making sure all areas are presentable for customers.​ Staff Management​ Hire, train, and schedule staff. Conduct performance reviews and address any work - related issues. Customer Service​ Ensure high - quality customer service. Handle customer complaints promptly and effectively. 2. Requirements​ Experience Familiarity with UK licensing laws and regulations.​ Skills Excellent communication and customer - service abilities. Good financial acumen for budgeting and cost - control.​ Personal Attributes​ Passion for the hospitality industry.Problem - solving skills for handling various situations.

Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.

Job Title: Human Resources Officer Area: Human Resources Salary: £29,300.00 (inc OLW) FTE: Full-time Employment Status: Permanent At Croydon College Group our staff are passionate and committed to achieve the very best outcomes for our students. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. The HR team work closely with our business areas to provide a professional and comprehensive HR support. We endeavour to be principles-led, evidence-based and outcomes-driven. We are committed to our FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion & Engagement) and demonstrate integrity in our actions, ensuring we work with all areas in a way that creates a positive and enjoyable work environment. An opportunity has arisen for a Human Resources Officer to join the current HR team to provide a professional, high-quality and customer-focused HR service to allocated business areas, supporting each area with their HR requirements including recruitment, selection and onboarding administration and safeguarding checks, inputting data for payroll, preparation and issue of contractual documentation in line with legislation, drafting letters for employee contract addendums, upkeep of electronically stored HR files alongside and general HR Administration, alongside supporting early-stage HR processes relating to absence management, probation, performance improvement and disciplinary. The ideal candidate will be invested in the HR field, with experience of HR Administration and have gained, or be working towards, CIPD Level 3 Qualification and have a working knowledge of the HR generalist field. Excellent communication skills, strong organisational skills and attention to detail to ensure accuracy are also required. Apart from our great location, our wonderful staff and positive culture, we also offer a range of other staff benefits, including generous annual leave and defined benefit pension schemes. We also value staff development and have 7 days a year planned for staff development, including elements of team development, socialisation and staff wellbeing. If you are as passionate about making a difference, we look forward to receiving your application and joining our wonderful College. The College is committed to promoting a diverse and inclusive learning community, where we value inclusivity and treat our staff and students as individuals. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, and welcome applications from a diverse range of individuals. For successful applicants, the post is subject to enhanced DBS check and other onboarding requirements in line with the Keeping Children Safe in Education Guidelines. Application Closing Date: 22 April 2025 Interview / Selection Date: 30 April 2025