Customer service administrator jobs in Stoke-on-TrentCreate job alerts

Join Our clients team as a Depot Administrator Location: Chesterton, Newcastle-under-Lyme Contract Type: Temporary ongoing Hourly Rate: £14.02- £15.53ph Working Pattern: Part time. Monday-Friday 2:00pm-8:00pm Are you ready to dive into the fast-paced world of logistics and transportation? We're looking for a detail-oriented and communicative Depot Administrator to join our friendly client in Chesterton! If you thrive in a dynamic environment and enjoy supporting operations to keep things running smoothly, this could be the perfect role for you! What You'll Do: As our Depot Administrator, you will play a crucial role in ensuring our depot operates efficiently. Here's what you can expect: Administrative Support: Assist with day-to-day administrative tasks to keep the depot running smoothly. Data Management: Maintain accurate records and databases to track shipments and inventory. Communication: Liaise with team members, including drivers and clients to provide updates and resolve any inquiries or issues. Attention to Detail: Ensure all documentation is precise and up-to-date, helping us maintain our high standards. Team Collaboration: Work closely with various departments to support our logistics operations. Despatch activities Provide excellent customer service What We're Looking For: We need someone who is not just skilled but also enthusiastic about making a difference. Here's what you should bring: Attention to Detail: You have a knack for spotting the small things that make a big difference. Strong Communication Skills: You can convey information clearly and effectively, both verbally and in writing. Organisational Skills: You know how to prioritise tasks and manage your time efficiently. Team Player: You enjoy collaborating with others and contributing to a positive workplace culture. Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers * Competitive pension scheme Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Internal Sales Executive – Building Materials 🚀 📍 Newcastle-under-Lyme | Office-Based | Full-Time Are you organised, customer-focused, and looking to develop or build upon a career within Internal Sales? Join a market-leading international supplier of high-quality products to the construction sector. This opportunity would suit either: An experienced Internal Sales professional within building materials, distribution, or merchanting OR A strong Administrator / Sales Support professional who enjoys customer interaction and is keen to develop further into a sales-focused role. What you’ll do: Handle inbound enquiries and support customers with product information and orders Process sales orders accurately across a multi-SKU product range Build strong customer relationships and encourage repeat business Support the external sales team and help ensure smooth day-to-day operations Liaise with suppliers, warehouse, and internal departments to ensure excellent service levels Identify opportunities to upsell and add value where appropriate We’re looking for someone who: ✔ Has experience within Internal Sales, Sales Support, Customer Service, or Administration ✔ Ideally has exposure to building materials, merchanting, manufacturing, or distribution environments ✔ Is organised, proactive, and able to manage multiple tasks efficiently ✔ Has strong communication skills and enjoys working with customers ✔ Is confident using systems, processing orders, and handling administration accurately ✔ Is keen to develop and grow within a friendly and supportive team 💡 This is a fantastic opportunity for someone looking to build a long-term career within a successful and growing business

Role: Customer Service Representative Location: Stoke-on-Trent Hours: Monday–Thursday, 08:00–16:50; Friday, 08:00–12:10 (flexible working options available) Salary: £26,000 per annum An exciting opportunity has arisen for a customer-focused Customer Service Representative to join a growing technical manufacturing business in Stoke-on-Trent. Working as part of a close-knit team, you will be the first point of contact for customers, handling enquiries, processing orders and providing timely updates throughout the order journey. This role would suit someone with a positive attitude, strong attention to detail and a passion for delivering excellent customer service. Applications are welcomed from candidates with customer service experience in retail, hospitality, administration or a manufacturing environment, as well as graduates looking to start their career. Duties of a Customer Service Representative: Process customer purchase orders and amendments accurately using internal systems Respond to customer enquiries by telephone, email and online portals Provide updates on order progress, delivery dates and any changes Check order details, pricing and documentation, escalating discrepancies where necessary Liaise with internal departments to resolve customer queries and ensure orders are fulfilled on time Maintain accurate customer records, order information and reporting documents Support the preparation of quotations and customer documentation Handle customer feedback and complaints professionally, working with relevant teams to resolve issues Identify opportunities to improve processes and enhance the customer experience What you need to apply for a Customer Service Representative: Previous experience in a customer-facing role, such as customer service, retail, hospitality or administration Entry level candidates looking for their role full time role will be considered Strong written and verbal communication skills, with a confident telephone manner Good attention to detail and the ability to follow processes accurately Confident IT skills, including Microsoft Office, particularly Excel and Outlook Strong organisational skills and the ability to prioritise workloads in a busy environment A positive, proactive attitude with a genuine commitment to customer satisfaction A collaborative approach and the ability to build effective working relationships Experience using ERP/MRP systems or working within a technical manufacturing environment would be advantageous, but is not essential By applying for this position, you confirm that you have read and understood our Data Privacy Statement and give Bolt Technical authorisation to hold your provided data. This vacancy is advertised by Bolt Technical, who are acting as an employment agency/business. Your application will be considered in competition with others, and we aim to contact successful applicants within 5 working days

A fantastic opportunity for a Transport Coordinator to join a well-established and fast-paced manufacturing business. We are looking for an organised individual with a background in coordination and administration. The successful candidate will thrive in a fast-paced environment, have exceptional attention to detail, and be confident managing multiple priorities while maintaining accuracy and ensuring transport operations run smoothly and efficiently. Job Description for the Transport Coordinator role: Planning delivery routes and coordinating the transportation of goods. Booking deliveries with customers and coordinating suitable delivery times. Ensuring shipments are arranged in the most cost-effective and efficient way. Communicating delivery schedules and updates to customers. Managing multiple priorities while maintaining a high level of accuracy and attention to detail. Preparing delivery notes and relevant documentation for drivers. Liaising closely with Production and Customer Service teams to ensure targets are achieved. Obtaining quotes for overseas deliveries and coordinating shipments once goods are manufactured. Maintaining accurate and up-to-date delivery logs and ensuring all data is recorded correctly. Monitoring KPIs and supporting despatch analysis to identify trends and opportunities for improvement. Candidate Requirements for the Transport Coordinator role: Previous coordination experience is essential; transport experience is desirable but not essential. Good geographical knowledge would be beneficial. Confident using IT systems, with good working knowledge of Excel. Excellent communication skills, both written and verbal. Strong attention to detail and a high level of accuracy. Highly organised with excellent time management skills. Strong administrative and customer service skills. Ability to manage multiple tasks and competing priorities effectively. Adaptable and able to work well in a fast-paced environment. Motivated, proactive and confident using own initiative. Ability to work independently as well as effectively within a small team. This role would suit candidates with the following experience: Transport Planner, Transport Coordinator, Logistics Planner, Haulage Planner, Fleet Planner, Traffic Planner, Transport Administrator This role is commutable from: Stoke on Trent, Stone, Trentham, Fenton, Longton, Leek, Cheadle, Newcastle under Lyme, Keele, Eccleshall, Hours: Monday - Friday: 8:30 am – 5:00 pm Salary: £30,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Our Stoke-on-Trent site are now recruiting for a Transport Administrator to join their friendly team on a full timepermanent basis. Salary:£27,162per annum Working hours:Monday-Friday, 9am-5pm. The purpose of aTransport Administrator is to provide administrative support and creation of accurate data, with the ability to work to deadlines and contributing to the overall success of the site. Key Duties of aTransport Administrator: • Regularly updating the WTD system, ensuring the data is up to date and accurate., • Monitoring and maintaining records for agency drivers, processing invoices using SAP and keeping accurate records of agencies’ terms and conditions., • Regularly updating the training and compliance systems, ensuring data is up to date and running reports for site to review., • Inputting and monitoring drivers’ holidays and sickness absence, maintaining the time-keeping and attendance system and processing sick notes., • Creating and providing daily reports / spreadsheets for both the Transport and Finance departments., • Receiving and monitoring fuel deliveries and maintaining the fuel monitoring system., • Completing general administration tasks. Eg. Ordering uniform and stationary., • Liaise with Regional Partners with regards to invoicing and PO requisitions., • Support with the timely resolution of customer queries and complaints., • Monitoring daily and reporting any outstanding POD’s., • Recording and monitoring of daily subcontractor activities. Reporting delivery KPI’s and updating the customer portal with delivery information., • Support the compliance department maintaining the vehicle compliance system, updating vehicle information as required., • Proven experience in a similar role., • Fantastic communication skills., • Excellent problem solving, analytical and organisational skills., • Ability to work under pressure and to tight timescales., • Good knowledge of Microsoft office packages., • High level of attention to detail., • Able to manage own time to achieve targets. As part of our drive to make Great Beara great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our people are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave– 28 days inclusive of the bank holidays., • Pension scheme –We want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 4% employee and 4% employer., • Life Assurance- x2 your annual salary., • Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year., • Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses., • Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards., • Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings! #J-18808-Ljbffr

Are you highly organised, people-focused and passionate about keeping things running smoothly behind the scenes? Here at Pets at Home, we're looking for an Operational Support Administrator to join our Veterinary Business Operations team and play a key role in supporting Practices, Field Teams and Support Office colleagues across the business. Working closely with the Central Operations Manager, you'll be at the heart of the operation, coordinating communications, maintaining key business information, supporting operational priorities and ensuring our practice teams have the tools and support they need to succeed. The role offers a 12-month fixed term contract (maternity cover) and hybrid working from our Support Office in Handforth, Cheshire. Key responsibilities will include; • Acting as a key point of contact for Field and Operations teams, • Managing operational trackers, calendars and central information sources, • Producing and distributing communications, briefings and updates, • Supporting the delivery of operational projects and business initiatives, • Maintaining strong relationships across Vets for Pets, Retail and Support Office teams, • Helping to create a positive colleague experience, championing wellbeing and engagement, • Highly organised administrator with excellent planning and prioritisation skills, • Confident communicator who can build relationships across a diverse business, • Someone customer and colleague-focused, with a passion for great service, • A proactive team player who can manage multiple priorities and adapt in a fast-paced environment, • Strong influencing, listening and problem-solving skills You’ll be part of a business that’s passionate about pets, people and purpose. You’ll work with supportive colleagues, make a real impact on our practice teams and help shape the smooth running of one of the UK's leading veterinary businesses. If you thrive on organisation, collaboration and making a difference behind the scenes, we’d love to hear from you. Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! #LI-DNI #J-18808-Ljbffr

Job Description Our Stoke-on-Trent site are now recruiting for a Transport Administrator to join their friendly team on a full timepermanent basis. Salary: £27,162 per annum Working hours: Monday-Friday, 9am-5pm. The purpose of a Transport Administrator is to provide administrative support and creation of accurate data, with the ability to work to deadlines and contributing to the overall success of the site. • Regularly updating the WTD system, ensuring the data is up to date and accurate., • Monitoring and maintaining records for agency drivers, processing invoices using SAP and keeping accurate records of agencies' terms and conditions., • Regularly updating the training and compliance systems, ensuring data is up to date and running reports for site to review., • Inputting and monitoring drivers' holidays and sickness absence, maintaining the time-keeping and attendance system and processing sick notes., • Creating and providing daily reports / spreadsheets for both the Transport and Finance departments., • Receiving and monitoring fuel deliveries and maintaining the fuel monitoring system., • Completing general administration tasks. Eg. Ordering uniform and stationary., • Liaise with Regional Partners with regards to invoicing and PO requisitions., • Support with the timely resolution of customer queries and complaints., • Monitoring daily and reporting any outstanding POD's., • Recording and monitoring of daily subcontractor activities. Reporting delivery KPI's and updating the customer portal with delivery information., • Support the compliance department maintaining the vehicle compliance system, updating vehicle information as required., • Proven experience in a similar role., • Fantastic communication skills., • Excellent problem solving, analytical and organisational skills., • Ability to work under pressure and to tight timescales., • Good knowledge of Microsoft office packages., • High level of attention to detail., • Able to manage own time to achieve targets. As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our people are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave - 28 days inclusive of the bank holidays., • Pension scheme - We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer., • Life Assurance - x2 your annual salary., • Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year., • Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses., • Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards., • Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings! #J-18808-Ljbffr

Equans is looking for a Mobile Mechanical Engineer to join our team working across the Midlands on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle and benefits package. The role is working on our Midlands Mobile contract. The majority of the work will be based in the West Midlands covering Birmingham and Stoke-on-Trent but it will also cover other parts of the Midlands. Equans is looking for a Mobile Mechanical Engineer to join our team working across the Midlands on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle and benefits package. The role is working on our Midlands Mobile contract. The majority of the work will be based in the West Midlands covering Birmingham and Stoke-on-Trent but it will also cover other parts of the Midlands. • Carry out Electrical works in a commercial setting, including general plumbing, boilers, heating systems, domestic hot and cold-water systems etc., • Cover numerous sites that fall within the contract such as Stoke Schools and Guide Dogs, • Ensure all PPM is carried out in accordance with the maintenance specification and documented in real time using the PDA to log start/wait/stop completion and travel times with appropriate comments to evidence completion of work, • Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator, • Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to ensure safe working practices at all times, • Take part in the on call rota On offer is a competitive salary, company vehicle and benefits package, which includes; • 24 days annual leave increasing to 25 days once 2 years service is reached (+ public holidays), • Life Cover equivalent to 1.5 times annual salary, • Plenty of overtime opportunities, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks, • 24/7 Employee Assistance Program and access to mental wellbeing app, • A recognised industry qualification will be required, and previous experience is essential, • Appropriate Plumbing Qualifications essential Gas Safe Qualifications desirable, • C&G Level 3 Plumbing, • Must have a full drivers’ licence This role includes a DBS Enhanced with Barred Lists check therefore ability to pass is essential. In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve. Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK.Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey. We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers. #J-18808-Ljbffr

Great opportunity as a Recruitment Administrator, working on site with our recruitment team for one of our largest customers supporting the distribution of food to Supermarkets Nationwide! Staffline is recruiting Recruitment Administrators in Tamworth. The rate of pay is £13.35 per hour. Part time hours to be discussed with successful applicants but this will include working any 5 days out of 7. Your Time at Work As a Recruitment Administrator you will be responsible for: • Speaking and liaising with all current and new workers as well as the on site recruitment team to identify and resolve any problems., • Conduct return to work conversations and help track any absence., • Be involved in any performance conversations that are required. Please note this role will require some walking around a large warehouse to engage with on-site workers and client managers. Our Perfect Worker What we're looking for: • Swift adaptation to changing priorities and effective problem-solving skills., • A customer-centric mindset, prioritizing people above all else., • Ideally, experience within the recruitment industry (though not essential)., • A growth mindset, consistently seeking innovative approaches while fulfilling both client and customer needs., • Strong relationship-building abilities, confidently establishing and maintaining connections with clients and customers., • Most importantly, tenacity, drive, flexibility, and a positive attitude toward delivering excellent service., • Experience in a similar role is required. Key Information and Benefits • Earn £13.35 per hour, • Part-time, • OnSite support from Staffline, • Canteen on site, • Free car parking on site, • Performance bonus, • Full training provided, • Opportunities for overtime Job Ref: 1GXPFT About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information • Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process., • This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline., • Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. JBRP1_UKTJ

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description An exciting opportunity has arisen for an enthusiastic and outgoing individual to join our Customer Services Team in Stafford on a full time permanent basis. Salary: £26,812 per annum. Working hours: Monday to Friday, 9am-5pm. As a Client Account Administrator you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate delivery of day to day tasks, whilst assisting the Account Executive in delivering innovation and exceptional service levels. Key Duties of a Client Account Administrator: • Management of client queries and log issues with site accordingly., • Assist with the creating and circulation of reports for both Returns and E.fulfilment in line with timeframes as specified., • Management of client inbox, and respond to emails in a professional and timely manner., • Assisting the clients Merchandisers and key contacts with queries on Stock, CMO, Customer queries, Replenishment, Hamper builds, Returns and E.fulfilment., • Processing corrections on orders, review and issue of re-work instructions, corporate order management, orders in error corrections and escalations, track sample requests and other administrative tasks as outlined in the departmental SOPs., • Supporting with Wholesale despatches (printing orders, completing paperwork and keeping labelling guidance up to date with support from client)., • Provide annual leave cover for the Account Executive and administration colleagues., • Liaising with client key contact on a daily basis in an articulate and efficient manner. Qualifications • Previous administrative experience is desired., • Strong IT skills – competent in all Microsoft Office platforms., • Experience within a logistics/warehousing environment would be preferred., • Excellent customer service skills both written and verbal., • Confident communicator to stakeholders at all levels., • Positive attitude and enthusiastic. Additional information As part of our drive to make IForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave – 28 days inclusive of the bank holidays., • Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 3% employer., • Life Assurance - x2 your annual salary., • Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year., • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses., • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards., • Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam! JBRP1_UKTJ

Join a well-established Housing Association in a key role supporting the delivery of an efficient and customer-focused repairs and maintenance service. The role offers the opportunity to play an important part in ensuring repairs are scheduled and completed efficiently, helping to provide quality homes and a reliable service for residents. You'll be coordinating and scheduling repairs and maintenance works, working closely with operatives, contractors and internal teams to ensure repairs are completed within agreed timescales. This is a busy and varied role that would suit someone who is highly organised, proactive and experienced in social housing repairs planning and scheduling. Previous social housing planning experience is essential for this position. Candidates must have direct experience planning or scheduling repairs and maintenance works within a social housing environment. We'd love to hear from anyone with a background as a Repairs Planner, Repairs Scheduler, Repairs Coordinator, Maintenance Coordinator, Repairs Administrator, Housing Repairs Administrator, or someone with strong experience in social housing repairs, property maintenance or housing services. As a Repairs Planner, you will be: • Scheduling and coordinating responsive repairs and maintenance works across social housing properties., • Managing operative and contractor diaries to ensure repairs are completed within agreed timescales., • Monitoring outstanding repairs and proactively chasing updates., • Liaising with contractors, operatives, surveyors and internal teams to resolve scheduling issues., • Updating repairs and housing management systems accurately., • Monitoring the progress of repairs and escalating any delays., • Ensuring work orders, appointments and property records are kept up to date., • Providing regular updates to relevant teams regarding the progress of repairs., • Responding to changes in priorities and rearranging appointments where required., • Supporting the team to ensure repairs are delivered efficiently and in line with agreed service standards.I'd love to speak to anyone who has:, • Previous social housing repairs planning/scheduling experience – essential., • Direct experience planning and coordinating repairs within a social housing environment – essential., • Experience within social housing, housing repairs, property maintenance or a similar environment., • Strong scheduling, coordination and organisational skills., • Excellent communication skills and the confidence to liaise with contractors and internal stakeholders., • Good attention to detail and accurate administrative skills., • Good IT skills and experience using repairs or housing management systems., • NEC Housing experience would be advantageous but is not essential., • The ability to manage a busy workload and prioritise competing demands., • A reliable and professional approach, with good references.Key requirements for this Repairs Planner role:, • Social housing repairs planning experience is essential., • Previous experience planning/scheduling repairs within a Housing Association or social housing environment is essential., • Strong administration and scheduling experience., • Experience coordinating operatives, contractors or maintenance works., • Experience using repairs or housing management systems., • Reliable with a strong employment history and good references.The role is offering:, • £17.00 per hour, • 12-week temporary contract, • Monday–Friday, 08:00–16:00, • Full-time, office-based initially., • Opportunity to work 1 day from home once fully trained., • Immediate start available., • A key role within a busy housing repairs and maintenance team.Please note: This is a temporary 12-week position paying £17.00 per hour. Candidates must have previous social housing repairs planning/scheduling experience to be considered. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at . JBRP1_UKTJ

Technical Sales Administrator £13.46 to £14.42 per hour - plus benefits Monday to Friday | 8:00am to 5:00pm Temporary to Permanent If you enjoy solving problems, speaking with customers, and being the person who knows exactly how to find the right solution, this could be the perfect role for you. This is not a typical administration role. As a Technical Sales Administrator, you will be at the heart of the business, supporting customers and engineers with parts enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately. If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business. The Role As a Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include: Handling customer enquiries via telephone and email Identifying parts using technical drawings, exploded diagrams, and parts catalogues Preparing and issuing accurate quotations Processing customer and web shop orders Liaising with suppliers to obtain pricing, availability, and lead times Following up quotations to convert them into orders Maintaining accurate records using internal systems and Excel Supporting the web shop with product listings and pricing updates Assisting with stock management and annual stock takes This is a varied and fast-paced role where your attention to detail and customer focus will make a real impact. What We're Looking For To be successful as a Technical Sales Administrator, you will ideally have: Experience in a customer-facing technical sales, parts, or support role Strong mechanical or technical aptitude Ability to interpret technical drawings and parts manuals Excellent communication skills by phone and email High attention to detail Good Excel and IT skills A proactive and organised approach Experience within engineering, manufacturing, compressed air, automotive, or industrial parts would be highly advantageous. Why Apply? Join a supportive and knowledgeable team Gain exposure to a wide range of technical products and equipment Varied role with both customer and technical responsibilities Excellent opportunity to develop your technical knowledge Work for a business that values quality, service, and continuous improvement If you are looking for a Technical Sales Administrator role where you can combine customer service, technical problem solving, and administration in a rewarding and fast-moving environment, we would love to hear from you. Apply today. JBRP1_UKTJ

Temp to Perm Full Time Customer Services Administrator.

Seeking a proactive Sales Administrator with customer service skills for an immediate start on a 6-month contract.

Seeking a full-time Customer Service Administrator to support a team of field engineers.

Part time - 6hrs contract per week.As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to pl

Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Job title: Customer Service advisor. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.

Live for great customer service. We’re here to shake things up, to make energy better for our customers and the planet. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.

You will be driven by a real passion for providing excellent customer service. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home. As the Receptionist, you will provide a professional and friendly ‘meet and

Senior Customer Service Advisor / Team Leader As a Senior Customer Service Advisor, you will lead by example in delivering exceptional customer experiences while providing day-to-day support, guidance and coaching to a team of Customer Service Advisors. An exciting new role for a customer service an

Demonstrates excellent customer service skills Possesses confident and persuasive professional telephone skills Proven track record in managing a demanding and varied workload Demonstrates understanding of effective teamwork Knowledge and understanding of Social Services, in particular, the

Co-ordinating the collation of HR information required for the recruitment of new staff for Ascent Children Services, including social workers/administrators/residential team/ Form F assessors and Panel Members, staff across the residential and fostering agency. Experience of working in an administr

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

Demonstrates excellent customer service skills Possesses confident and persuasive professional telephone skills Proven track record in managing a demanding and varied workload Demonstrates understanding of effective teamwork Knowledge and understanding of Social Services, in particular, the

Demonstrates excellent customer service skills Possesses confident and persuasive professional telephone skills Proven track record in managing a demanding and varied workload Demonstrates understanding of effective teamwork Knowledge and understanding of Social Services, in particular, the

This is an excellent opportunity for someone who enjoys working in a varied role, thrives in a busy environment, and takes pride in delivering excellent customer service and administrative support. Providing a professional front-of-house service for employees, visitors and contractors. A professiona

Demonstrates excellent customer service skills Possesses confident and persuasive professional telephone skills Proven track record in managing a demanding and varied workload Demonstrates understanding of effective teamwork Knowledge and understanding of Social Services, in particular, the

Provide customer service in the energy sector, solving problems and assisting customers with inquiries about bills, meters, and tariffs, while promoting greener energy choices.

Demonstrates excellent customer service skills Possesses confident and persuasive professional telephone skills Proven track record in managing a demanding and varied workload Demonstrates understanding of effective teamwork Knowledge and understanding of Social Services, in particular, the

Demonstrates excellent customer service skills Possesses confident and persuasive professional telephone skills Proven track record in managing a demanding and varied workload Demonstrates understanding of effective teamwork Knowledge and understanding of Social Services, in particular, the