Customer service analyst jobs in United Kingdom

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

About the Company: Source EV UK Limited, a ground-breaking joint venture between TotalEnergies and SSE, is at the forefront of the electric vehicle revolution, leading the charge in sustainable transportation solutions. As the UK accelerates toward its 2035 zero vehicle emissions mandate, the demand for robust EV charging infrastructure is surging. Source is committed to meeting this need by delivering ultra-fast, reliable, and innovative EV charging solutions for both individual drivers and fleet operators across the UK. Join our dynamic team and be part of building a greener, cleaner future! Summary of the Role: The EV Operation Analyst will support the Charge Point Operation Manager in maintaining the network reliability, uptime, and customer satisfaction. This role involves technical troubleshooting, customer support, and coordination with internal teams and external partners to ensure smooth operations and timely resolution of issues. Location: Field based with occasional visits to the Canary Wharf Offices and other local office spaces around the UK for team meetings may be required. Working Pattern: This role is offered on a Full-Time basis of 37 hours per week, 5 days per week Monday to Friday. Whilst this role requires consistent hours due to operational demands, we are open to discussing options in accordance with our ‘Flexible First’ guidelines What you ‘ll be doing: • Deliver high-quality technical support by responding to monitoring alerts, investigating and replicating reported issues, and escalating bugs when necessary., • Assist in diagnosing and resolving technical faults, escalating complex issues when necessary., • Support in resolving remote issues or coordinating site visits as required., • Monitor the charging network daily to ensure consistent performance and high uptime., • Act as a single point of contact for CPO queries, offering initial diagnostics and escalating when needed., • Track and support customer onboarding to ensure smooth integration and setup., • Liaise with third-party suppliers to ensure timely technical support, troubleshooting, and fault resolution within agreed service levels., • Collaborate with cross-functional teams including customer service, operations, and finance to ensure cohesive service delivery., • Ensure all ongoing actions and issue statuses are accurately documented, • Maintain records of resolved issues and contribute to process documentation for improved support efficiency., • Provide feedback on recurring issues and support continuous improvement initiatives., • Work independently while actively contributing to a collaborative team environment. Experience & Skills Required: • Experience in customer support, ticketing systems, and technical troubleshooting., • Familiarity with charge point management systems or IoT platforms is advantageous, but not essential., • Experience with monitoring tools and incident management platforms., • Experience working across multiple teams such as customer service, operations, and finance., • Experience with data entry, reporting tools, and maintaining accurate support logs, • Understanding of protocols like OCPP (Open Charge Point Protocol) and OCPI (Open Charge Point Interface) is a plus, • Knowledge of Microsoft Dynamics 365 is a plus. Salary & Benefits: We offer a competitive salary & entitlements, plus excellent healthcare, pension, Car Allowance and wellbeing benefits, along with generous Life Insurance & Group Income Protection Insurance. Annual holiday of 26 days contractual leave, plus bank holidays (34 days in total), with enhanced maternity/paternity leave and benefits. Equal Opportunities :As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. How to Apply: If you are passionate about driving the future of sustainable transportation and meet the above qualifications, we would love to hear from you.

As a Business Analyst at our Zoom site, you will play a key role in driving data-based decision-making. Your primary responsibility will be to provide data reporting, analysis, and visualisation. You'll deliver actionable insights and recommendations to stakeholders across the wider Zoom by Ocado team. This role will be reporting to an Analytics Manager and you will be an integral part of the Central team within Zoom by Ocado, contributing to our operational excellence and strategic direction. This role can be based either at our London, Leyton or London, Acton site! Your Responsibilities • Develop reporting to provide actionable insights to the teams;, • Understand and identify key drivers of the business to provide performance reports on., • Present data in a visually accessible and insightful format., • Identify, report and analyse trends for selected KPIs., • Drive decision making to improve operational efficiency;, • Explore and analyse data sets to identify any opportunities for improvements., • Provide recommendations based on and supported by data insights., • Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations., • Maintain the accuracy, availability and usability of data;, • Ensure the data sets and corresponding reports are correct, reliable and accurate., • Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams., • Understand best practice security management and ensure that all tasks undertaken comply with this best practice., • Collaborate with a variety of stakeholders through the business;, • Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders., • Understand and support different stakeholder data requirements., • Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Essentials: • Experience in analysing problems to identify root causes, assess associated impacts and driving effective solutions, • Exposure & understanding of SQL / other programming languages and familiarity with Excel/GSheets, • Experience as an analyst; handling large datasets and conducting technical analysis., • Experience using and building data visualisation tools., • Experience in a logistics environment. About You We're looking for someone of graduate caliber, either through formal education or demonstrable experience, to join our team. You'll have • A can-do attitude and a genuine desire to learn and grow., • High levels of enthusiasm and self-drive are essential,, • An ability to self-manage effectively., • Strong time management skills, • Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

FX Product Manager / Business Analyst is required to work on a large programme building FX execution capabilities. This initiative targets both the sales side and buy side (corporates and asset managers). Key Experience Required: • FX execution/trading (not FX operations), • Platforms: Bloomberg, FXConnect, 360TR, • Backgrounds ideally from banks or relevant fintechs, • Product Manager or Business Analyst skillsets Project/Assignment Duties: To provide business analysis services to support the requirements gathering and planning of this initiative. Scope: Provide business analysis services- including substantial FX markets knowledge- to FX team, delivering business analysis documents to the Customer’s requirements. Working Methodology: Deliver a managed service, iteratively documenting requirements according to the leadership, direction, and priorities of the Customer Product Manager, drilling into existing requirements and desirable new requirements, and working with the wider group of Customer SMEs across product management, technology, and sales. Consultants will work on an iterative basis to: • document requirements and user stories, • work with the UX team to create and review wireframes, • update requirements based on feedback from review meetings with the business and IT, • work across business and technology to achieve sign-off on the requirements, • raise dependencies with other streams, • liaise with developers and QA to articulate the requirements and answer questions, • triage defects with QA and development Please contact me for the full job spec & client details.

Your life at ITC Infotech:- • Lead major parts of our client’s projects as a Solution Architect for Product Lifecycle Management (PLM), • Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation., • Analyze customer requirements, design, and specify the solutions and ensure their successful implementation., • Ensure quality through appropriate methods and software engineering processes., • Design standardized solution components as part of the portfolio of Services Divison, • Support the further development of Services methods and strategies in the area of PLM., • Identify potential new projects with clients and support acquisition of this new business., • Support of sales and marketing activities of Services for strategic customers. Your background:- • Educational background in Engineering/Industrial Engineering or Computer Science/Mathematics or Physics (Bachelor’s or master’s degree), • 4+ years of experience in business process or IT consulting e.g., as Solution Architect, Business Analyst, Software Developer or in technical project management, • Specific PLM industry knowledge, e.g., from the automotive industry, automotive supplier industry, aerospace, medical technology, electronics & high-tech, mechanical and plant engineering, etc., • Experience in designing, configuring, or customizing enterprise PLM solutions., • Able to work autonomously and focus on goals., • Experience in leading software integration projects, • Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems., • Customer service-oriented, • Experience in conducting and managing workshops., • A career in a new and expanding business unit and an individual development plan., • Broad responsibilities in the design of PLM solutions and their implementation in international teams, • Work from home and - as needed - at customer sites., • A company car or a comparable mobility package as well as a smart phone, • An insurance package. Your X-Factor • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you. Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver direct to patients’ homes through Nightingale Home Delivery, our dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Our product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CA, CE, ISO, US FDA approved facilities. At Clinisupplies, we want to make a difference in healthcare, that means understanding our customers’ needs and delivering on their biggest priorities. We recognise that the NHS needs to offer quality of care and save money – that’s why Clinisupplies offers products that are designed to deliver value to customers. We put people living with bladder and bowel conditions at the heart of everything we do. From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery. We believe no-one should ever miss out on life because of a health condition. We’re here to help people live more freely. We have a set of core values which are our guiding principles and help shape our actions, culture and environment. They are: • Agile, • Collaborative, • Curious, • Sustainable, • Wellness Role summary This is a 3-6 month fixed-term contract. We are seeking a detail-oriented and analytical HRIS Analyst to manage and optimise our HRIS. This role is pivotal in ensuring data integrity, system efficiency, and supporting HR operations through technology. This role is the go-to expert for all things HRIS related and will be confident in troubleshooting issues and presenting workable solutions. The ideal candidate will have strong technical skills, a deep understanding of HR processes, and a passion for improving systems and workflows. Key Responsibilities • Maintain and configure HiBob, ensuring optimal performance and user experience., • Ensure accuracy and consistency of employee data across systems. Perform regular audits and resolve discrepancies., • Provide support to system users and People Team by troubleshooting and providing issue remediation, • Perform routine system maintenance, • Build reports including sophisticated reports and dashboards, • Provide technical support to HR and end users. Develop training materials and conduct sessions to improve system adoption., • Collaborate with HR and wider business teams to streamline processes, automate workflows, and implement system enhancements., • Identify process enhancement opportunities, including internal team processes, • Use data analysis to uncover key workforce trends — such as patterns in attrition, sickness absence, employee engagement, and recruitment — and work with HR and business leaders to interpret their significance., • Ensure HRIS compliance with GDPR regulations. Manage user access and maintain system security protocols., • Support and advise on data strategies for key HR projects and change programmes., • Support with implementation and integration of Success Factors ATS and LMS Experienced Required • Proficiency in HR Systems, • Proven knowledge of HR systems structure, functions, and processes, • Organised, detail oriented with strong written and verbal communication skills, • Strong analytical and problem-solving skills, • Ability to present data in a polished, professional form (e.g., executive dashboards, PowerPoint presentations), • MS Word, PowerPoint, Outlook, Intermediate Excel (VLOOKUP, pivots, etc.) skills, • Must work well independently with minimal direction, but also enjoy working as part of a wider team, • Ability to balance multiple projects and shifting priorities Desirable • Experience working with HiBob Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. How to apply If you are interested in this position, please forward your CV to . Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. NO AGENCIES

Agile Business Analyst • £46,000 – £55,000, • London | Manchester | Glasgow | Hybrid (2–3 days onsite) Our client is a leading digital transformation consultancy that blends strategy, creativity, and technology to help organisations design and deliver exceptional digital services. They partner with major public and private-sector clients to solve complex challenges, combining science, data and design thinking to deliver change with purpose. If you’re excited by innovation and motivated by impact, this is the environment where you’ll thrive. The Agile Business Analyst Consultant will work at the heart of multi-disciplinary agile teams, bridging the gap between business objectives, technology, and user needs. You’ll guide clients in understanding how and where digital solutions can create value — translating insight into action and strategy into delivery. Role Highlights – Collaborate with cross-functional agile squads to design and deliver user-centred digital products and services. – Translate business goals and user insights into epics, user stories, and acceptance criteria. – Act as a key liaison between technical, design, and product teams to ensure clear communication and shared priorities. – Support product roadmaps, backlog management, and agile ceremonies to maintain momentum and quality. – Advise clients on how emerging technologies and delivery models can transform customer experience. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical and business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of APIs, microservices, and cloud infrastructure concepts. – Excellent stakeholder management and communication skills, with the confidence to challenge and influence at all levels. – Ideally, exposure to Government Digital Service (GDS) standards and agile delivery in the public sector. Why You’ll Love It – Hybrid working and flexible arrangements built around work-life balance. – Structured learning and professional development with funded certifications in Agile, Product, and Cloud technologies. – Access to cutting-edge projects across multiple industries, from government to financial services. – Dedicated wellbeing support, including mental-health champions and digital wellness tools. – Regular team socials, learning days, and access to a world-class innovation campus near Paris. Apply today to take your career to the next level with a forward-thinking consultancy committed to inclusion and equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates.

Role Overview: We are seeking a dedicated and customer-focused Product Owner to join our dynamic team at Your Overseas Home. The Product Owner will be primarily responsible for understanding customer needs, defining and prioritizing work with our software team, and ensuring the delivery of high-value product features. The role involves a strong focus on customer and market understanding, creating business value, and stakeholder collaboration. The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy. Key Responsibilities: • Define product vision and road-map based on a deep understanding of customer needs, market trends, and competitive landscape., • Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with significant customer and business value aligned with product strategy., • Accurately document customer needs and problems, and validate your views with business stakeholders to inform the product backlog., • Plan and prioritize product feature backlog and development for the product, ensuring a balance of customer and business value and that reflects business priorities., • Collaborate with technology and other business areas to understand delivery options and constraints, • Lead the planning and delivery of Sprints, ensuring effective communication and time estimations…. Managing any impediments that may arise, • Delivering “right-first-time” releases into live – on time., • Lead retrospectives to enable continuous improvement and monitoring value delivered to customers and business post releasing sprints Requirements: A minimum of two years' experience as a Product Owner or Business Analyst with a proven track record of successful project delivery • Strong customer focus and ability to understand and anticipate customer needs., • In-depth knowledge of Agile process and principles., • Exceptional communication and desire to build strong relationships in the business, • Sharp analytical and problem-solving skills with a focus on creating business value., • Excellent organizational and time management skills., • Positive “can-do” attitude to get things done and keep stakeholders informed, • Creative thinker with a pragmatic problem-solving skills, • attention to detail To apply for this role, please submit your CV and a cover letter detailing your suitability for the role and relevant experience. Your Overseas Home (part of Smart Currency Group) is an Equal Opportunity Employer committed to diversity and creating an inclusive environment for all employees. We encourage applications from all qualified individuals. Note: Applicants must be eligible to work in the UK.

Planning & Performance Analyst (VP) Planning & Performance Analyst is required to join the Operations & Planning Department of a global investment banking business. This is a permanent position, at Vice President level, based in their London office. This role will pay a base salary of between £90,000 - £120,000 (based on experience) - Hybrid working (2-3 days in office). This is a crucial role that focuses on analysing financial and workforce data, producing forecasts, and delivering insights to support strategic decision-making. Key responsibilities include financial modelling, budgeting, performance analysis, variance reporting, and preparing management reports. Key requirements: • Strong analytical and financial modelling skills., • Experience in budgeting and forecasting., • Ability to communicate insights effectively to senior stakeholders. This is an excellent opportunity for a commercially minded finance professional to shape strategic decision-making at a global bank across EMEA, using financial analysis and modelling to influence performance across a diverse, high-impact operations function. If you feel like you match the above and would like to hear more, please apply within. Planning & Performance Analyst (VP) Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we’d love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 – Winner ‘Most Innovative Recruitment Agency’ 2023 – Winner ‘Best Banking/Professional Service’ 2018 - Winner Best Client Service 2017 - Winner Agency of The Year 2017 - Winner Banking & Financial Services Agency 2016 - Winner Banking & Financial Services Agency

Development & Investment Analyst, London The Company An investor, asset manager and developer, based in London focusing on commercial led development schemes. The business employs c 100 people across £4bn of AUM. The Role • Collaborate closely with Directors, encompassing a diverse range of responsibilities such as analytical tasks, investment analysis, market research, acquisition underwriting, due diligence, forecasting, and budget management., • Assist in preparing internal and external partnership reports, including quarterly updates, investment papers, business plans, and partnership strategies, in conjunction with the Investment Director., • Analyse potential acquisitions and support the underwriting and presentation of opportunities in collaboration with the Investment Director and Operational team., • Conduct financial modelling and cash flow analysis., • Perform research and analysis of the UK market, including trends, performance reviews, peer analysis, and customer insights., • Aid Finance and Corporate teams with Corporate and Partnership Finance matters., • Support acquisition due diligence and legal processes alongside the Investment Director, Investment Analyst, and Operational team., • Contribute to establishing new investment vehicles, investment strategies, financial models, corporate governance, and service agreements. About You • Have prior experience as an Analyst or Valuation expert within a real estate private equity firm, investment fund, or real estate investment/development management,, • Demonstrate advanced analytical capabilities, including the creation, calculation, and interpretation of complex financial models (DCF, NPV, IRR, etc.)., • Be self-motivated and proactive, with excellent verbal and written communication skills, and the ability to work both independently and as part of a transactional or project team.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. • Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture., • Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value., • Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees, • Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery, • You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc., • Experience of working within a Technology Business Partner role previously or equivalent, • Knowledge of the software development lifecycle methodologies, system testing and software QA best practices., • Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams., • Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Human Resources Internship programme? Barclays is a people-focused organisation, and Human Resources (HR) is the team that makes sure all our 100,000 employees have the opportunity to grow, develop and get the most from their careers. As a global function within the bank, HR is dedicated to making Barclays a great place to work by placing colleague experience at the heart of everything we do. As part of HR, you'll be at the heart of our business success. Whether you're recruiting top talent, promoting an inclusive culture or making sure our rewards are fair, imaginative and motivating, your work will have a real impact. You might use data on our workforce and business to make informed decisions about HR products and services, or design and implement policies to support our colleagues. You could be driving the key milestones of the employee journey, such as performance management and promotions. Throughout, you'll have opportunities to learn from experts, work across geographic and divisional boundaries, and contribute to policies that influence the financial services industry as a whole. To be considered for this opportunity, you must be in your penultimate or final year of university. Ideally, you'll also bring strong problem-solving skills and a genuine passion for building relationships-qualities that help you thrive in dynamic, team-driven environments. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities • Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources., • Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for human resources., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise., • Thorough understanding of the underlying principles and concepts within the area of expertise., • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Cyber & Security Internship programme? The Chief Security Office is all about keeping the bank, its clients, customers and colleagues safe. We're here to protect the organisation from both external and internal threats, and every day presents new challenges. This is an exciting place to be: hackers constantly attempt to find new ways to threaten our security, and we never rest in learning new ways to prevent them. And those threats don't just come from viruses and fraudsters. Our work also touches on issues such as terrorism, world events, and the impact of economic turbulence. As the world around us changes, we have to be prepared and ready to respond. All of which will make your work with us endlessly interesting and deeply significant. The Cyber & Security teams within our Chief Security Office range from Cyber & Physical Security to Resilience, Crisis Management, Security Operations and Intelligence and more. Everyone is focused on defending the bank. That might mean playing a proactive role, such as researching potential threats from hackers. Or it might mean a reactive role, such as responding to incidents that might challenge our security. Whatever your focus, you'll partner with teams across the bank to minimise disruption and make sure that any affected services can recover quickly. We're one of the strongest banks for Cyber Security, and this is your opportunity to learn from the best. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a keen interest - or hands-on experience - in Cybersecurity or a technology-related field. Whether you're passionate about protecting systems or exploring the latest in tech innovation, you're excited to be part of a space where digital resilience meets cutting-edge thinking. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the Chief Security Office, providing insights and expertise that help support the vision and mission of the business area. Accountabilities • Collaboration with experts across teams to help reduce risk, protect our customer and clients, and provide a world class service for our business., • Identification of opportunities for us to improve and maximise agility and develop an agile and intelligence led approach to security delivery., • Collaboration with cross-functional teams to support business projects and initiatives., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Operations Internship programme? At Barclays, every moment is a chance to make a difference. Whether it's helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university's transformation with new accommodation and sports facilities - our work touches lives in real time, every day. Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions - from equities to debt financing - are executed with precision and speed. In short, they're the heartbeat of the bank. As part of this programme, you'll become a vital part of that rhythm. You'll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service - the right way, every time. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a customer-first mindset and a natural curiosity for what's next. You're quick to adapt, eager to explore new technologies, and always on the lookout for smarter ways to work. Tech-savvy and insight-driven, you know how to turn complex data into clear, compelling stories - and you're just as comfortable sharing those insights with stakeholders across the business. If you're someone who challenges the status quo and thrives on innovation, you'll fit right in. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies., • Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems., • Address incident, problem and change management issues to improve services across the bank., • Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes., • Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. To put it simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Sales, Trading and Structuring Graduate Programme? Barclays makes markets in nearly all major asset classes, providing sophisticated, timely solutions to our clients. Our Sales & Trading team works in a fast-paced, dynamic and exciting environment, quickly processing information and anticipating market trends to help clients make their next move. Over your time as an analyst, you'll develop a solid understanding of the global markets while building your communication, quantitative and analytical skills. After intensive initial training, you will start your career as a salesperson or a trader on a specific desk in one of our business areas, including: Client Capital Management, Client Strategy, Commodities, Credit, eFICC Trading, Equities, Equity Financing, Foreign Exchange, Municipals, Rates, Structuring and Securitised Products. As a Sales analyst, you'll start by supporting your colleagues before taking on your own set of clients. You may: • Analyse and develop solutions to clients' needs, • Monitor markets and formulate trade ideas, • Perform various analysis on fundamental and technical data, • Attend client meetings or calls with traders, salespeople and research colleagues As a Trading analyst, you may: • Monitor markets and generate trade ideas, • Participate in pricing products, • Help out with daily tasks such as trade reporting or P&L analysis, • Assist with managing risk of the team's trading books 1-2 year targeted, fast-track programme focused on developing specialist technical expertise. Markets at Barclays Markets is the financial barometer of world events at Barclays. So every day is different and it's a challenging, fascinating place to build a career. We help institutional investors to identify market opportunities, manage risk and generate returns for their portfolios. Our teams provide market insights, execution services and tailored risk management and financing solutions to our clients; we help them protect their capital and make the most of their assets. As one of the largest investment banks in the world, we offer a full range of products and services across every type of investment market. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop a technical skill set. This role is regulated by the FCA. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the markets division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for the global markets division., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for the global markets division., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Management of the development and implementation of financial models and strategies that support in decision making in the global markets division., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedures appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Compliance Internship programme? As one of the world's largest and most respected full-service banks, Barclays has a huge responsibility, to millions of people, to do the right thing. That's why the work we do in Compliance really matters. A broad-ranging, multi-disciplinary function, Compliance oversees the way Barclays does business. This means satisfying the ever-evolving demands of the banking regulators, as well as maintaining our own standards and codes of conduct and protecting our reputation in the world. Compliance is essential to every business, every function, every team and every location. That gives us a broad understanding of the global business: we see the big picture, and we touch on every facet of the bank's operations. This is your chance to be part of a positive, proactive team doing fascinating, challenging and rewarding work of great importance - and huge variety. Compliance people research and investigate. We gather, study and analyse complex data from a wide range of sources. We follow leads, identify risks, evaluate threats and predict trends that will define the future. We're involved in surveillance and control, product design and implementation. We are trusted, influential advisers in every area of our global business - simply put, without Compliance, Barclays could not operate. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also have a genuine passion for Compliance and an enthusiastic mindset will empower you to thrive and make an impact-regardless of your role. Combine that with a customer-first attitude, adaptability, and a hunger to learn new technologies, and you'll be well-positioned to drive meaningful results. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To gain experience of risk management skills, knowledge, and capabilities to deliver a broad range of compliance services to businesses and functions. Accountabilities • Guiding the business' adherence to the Compliance risk management framework., • Advisory services to colleagues about regulation related to specific products and services., • Utilisation of data and analytics to proactively monitor and influence the business Compliance risk landscape., • Development of Compliance risk insight and understanding, including Laws, Rules and Regulations, Financial Crime and Conduct., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Retail Banking Internship programme? Retail Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care-offering expert help with fraud, bereavement, and complex financial needs. We also empower over a million small and medium businesses through Business Banking, providing more than just funding-offering tools, guidance, and lasting partnerships. Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we're shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support. At Barclays, you'll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You'll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark-and this could be the start of an exceptional career. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

About the Role As a Wealth Manager, you will be responsible for helping individuals and families manage their financial assets and investments. Your primary goal is to grow and preserve wealth for your clients while considering their financial goals, risk tolerance, and overall financial situation. Responsibilities • Build and maintain strong relationships with clients to understand their financial goals, needs, and preferences., • Responsible for revenue and asset targets as assigned from time to time and cross selling of Banking products., • Maintain high level of knowledge of global markets, assets, and the latest trends in the investment world., • Assess, prepare, and present credit applications whenever required., • Successfully onboard new clients while maintaining and deepening relationships with existing clients., • Compliance with Bank’s policies, FCA and anti-money laundering regulations, CASS, Consumer Duty & MiFiD II regulations., • Maintain accurate and up-to-date records of client interactions and transactions., • Review clients’ portfolios, regularly, to ensure they are on track., • Client-Centric Approach: Cultivate and maintain strong client relationships based on trust, integrity, and a commitment to meeting clients' financial goals while adhering to Consumer Duty principles., • Transparent Communication and disclosure - ensure that clients fully understand the costs associated with various products and services., • Continuous Regulatory Compliance - Stay abreast of industry regulations and updates related to Consumer Duty. Implement and uphold ethical and regulatory standards. Qualifications • A bachelor's degree in finance, business, economics, or a related field is often required., • Advanced degrees (e.g., MBA or CFA)., • Relevant certifications, such as Chartered Institute for Securities & Investment (CISI), Chartered Financial Analyst (CFA). Required Skills • Relevant experience in the investment sector with deep understanding of investment markets., • The ability to analyse financial data, market trends, and investment options., • Strong interpersonal and communication skills are essential for building and maintaining client relationships., • Ability to network and establish relationships with clients / customer service skills., • Negotiation and influencing skills., • Collaboration / ability to work in a team., • A good level of numeracy and IT skills including knowledge of trading systems., • Discretion, client confidentiality, ethical and professional approach to work. Equal Opportunity Statement • We are committed to diversity and inclusivity.

Our Vision P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it. Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives. FirstWord belongs to the P\S\L Group and is a leading provider of news and market intelligence to the global pharmaceutical industry. Over 180,000 clients rely on FirstWord to stay well informed every business day. FirstWord is a progressive, fast‑growth company. It sets ambitious targets that it pursues vigorously. The entrepreneurial, opportunity‑focused, customer‑driven culture makes FirstWord a stimulating and enjoyable place in which high achievers develop and thrive. Career development potential, rewards and benefits reflect the quality of people who join the team. Purpose FirstWord Reports FirstWord reports deliver insight, analysis and the latest thinking on important trends and the most challenging issues that our pharmaceutical clients have to exploit and resolve today and in the future. Strong demand and performance, coupled with a rich pipeline of untapped opportunities, have created the need for FirstWord to find more talented individuals to drive home advantage and take its intelligence solutions to the next level. FirstWord Therapy Trends Therapy Trends reports deliver critical and unbiased intelligence derived from in‑depth interviews with the world’s foremost key opinion leaders on the current and future treatment landscapes in major disease areas. Research is focused on the major battlegrounds for market share and answers critical business questions about potential product positioning and competitiveness. Through continuous monitoring and frequent re‑engagement with stakeholders, the Therapy Trends analyst team delivers update bulletins with each report, ensuring insights remain current and relevant. Objective This is an exciting opportunity for an experienced pharmaceutical analyst to become part of a young team charged with taking the FirstWord Therapy Trends brand to the next level. The role of Senior Analyst is hugely significant to the development of Therapy Trends reports. Individuals who achieve success in this position will go on to lead core areas within the disease analysis franchise. This is a hands‑on role, where fast‑changing industry events will demand a rapid response from you. You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis. What you will do • Own research projects end‑to‑end: identify and prioritise subjects that offer the best opportunities; conduct research, analysis, writing, compilation and release of reports and services; support the development and communication of core product and service value propositions., • Event‑driven analysis: produce timely, accurate analysis when major news or data breaks., • Meet demanding targets: hit research and publishing goals for timing, quality, value and cost., • Build expert networks: recruit, develop and manage a pool of world-renowned KOLs who are a source of original, critical market insights., • Qualitative KOL research: conduct semi‑structured interviews with leading medical KOLs to map current and future treatment algorithms and market segments., • Exploit information networks: use internal and external information and expert networks to develop unique, innovative, market‑leading intelligence services., • Collaborate across the group: work with group companies, business units, teams and colleagues to advance FirstWord Reports’ products and services., • Client feedback loops: establish mechanisms to capture and act on client feedback to refine topics, angles and formats and to drive continuous improvement., • Original thinking: bring fresh topics and perspectives that differentiate Therapy Trends and deliver market‑leading insight and value., • High standards: maintain meticulous attention to detail and pride in work., • Masters, PhD or First‑Class degree in life sciences preferred, and/or experience as an analyst of therapy‑area markets and their future potential., • Highly motivated with a strong desire to reach and exceed targets and a determination to drive performance ever higher., • An exceptional work ethic and a deep‑rooted interest in the pharmaceutical industry and its role in developing diagnoses and treatments of major medical conditions., • Meticulous attention to detail and pride in work., • Excellent written, verbal, numerical and analytical skills., • Qualitative and thematic methods: knowledge and experience of established and new qualitative research methodologies., • GenAI proficiency: using approved tools appropriately, for desk research, data extraction and analysis, thematic analysis, insight generation, outlines, drafting, summarisation and editing., • Proficient in Microsoft Office and Google Workspace., • Resourceful and self‑sufficient; ready to take the initiative; equally comfortable working alone or within a team., • Based in the UK or Western Europe.

Customer Services Analyst - 2nd Line This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated customer support team at IRIS. The team works directly with our customers and represents IRIS by building key relationships, maintaining customer satisfaction and ensuring their loyalty by giving the best experience possible. As a Customer Support Analyst, you will be responsible for supporting customers throughout their journey with IRIS Financials applications, therefore will possess excellent customer service skills and be passionate about customer experience. The role always requires an outstanding level of support and a high standard of professionalism, as our customers are the backbone of the IRIS brand, and we wouldn’t be where we are without them! In this role, you'll play a crucial part in assisting our customers with intricate queries by conducting thorough investigations. You will handle escalated issues from our 1st line team and customers, and you may collaborate with other internal departments and external parties until the issues are completely resolved. Main responsibilities • Answer incoming cases from customers requiring support on our products if needed, • Investigate and resolve queries by using FAQ’s, knowledge base and own investigative skills, • Meet call/case quality standards as set out in departmental guidelines, • Achieve and exceed team and personal Net Promoter Score targets, • Achieving personal and departmental performance targets set out for 2nd Line Customer Support Analysts, • Complete all mandatory training (current data protection modules), • Promote the IRIS brand in a friendly and professional manner, • Escalate more complex queries to the 3rd Line Support team where appropriate, • Actively contribute to knowledge base content, • Build and demonstrate product knowledge to expected level, • Create support ticket in our CRM system recording all relevant information to aid investigation/resolution if needed, • Provide User Acceptance Testing for new product releases where required, • Resolve customer escalations effectively where possible, • Ability and desire to progress through competency framework Experience & Qualifications • AAT Level 3 certification or currently pursuing AAT Level 3 studies (Essential), • GCSE or equivalent in Maths and English at Grade C or above, • Proficiency in customer interaction, • Familiarity with Microsoft Office Suite., • Prior experience in a 1st or 2nd Line IT/software support role (desirable), • Capability in writing and running SQL scripts (desirable), • SQL Qualification (desirable), • Level 3 IT-related qualification (desirable). About IRIS As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations. IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence. Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance. IRIS is a company built on hiring the best people; our people are our greatest assets. They enable us to be the innovative, market-leading, and high-performing company that we are today. We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

Happiest Minds, the Mindful IT Company, applies agile methodologies to enable digital transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights. We leverage a spectrum of disruptive technologies such as: Big Data Analytics, AI & Cognitive Computing, Internet of Things, Cloud, Security, SDN-NFV, RPA, Blockchain, etc. Positioned as Born Digital . Born Agile , our capabilities spans across product engineering, digital business solutions, infrastructure management and security services. We deliver these services across industry sectors such as retail, consumer packaged goods, edutech, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality. Headquartered in Bangalore, India; Happiest Minds has operations in USA, UK, The Netherlands, Australia and Middle East. Brief Description We are seeking a Tenured Sales Hunter to lead UK/Europe Region and drive sales of software solutions, consulting and IT services within our Infrastructure & security division. The ideal candidate will possess extensive experience in New Business Development from lead generation to closing deals and have a robust network within the industry. The role is expected to lead from the front & contribute to increasing the sales. The person must independently generate leads and convert to deals to yield new logos for IMSS UK/Europe Market facing role • Meet annual sales target as per the Europe Revenue Plan by crafting a GTM that meets the overall revenue goals., • Identify Must Have Account (MHA) lists for Infra and security services and develop a plan to acquire those logos in discussion with delivery and practice heads., • Ensure a cross-geo coordinated pursuit for Global Accounts to increase probability of closing these logos in Europe., • Meet and build relationships with customer CXOs to increase the probability of winning., • Work closely with Alliance Head to invest in and leverage our partners to create a Win-Win strategy and contribute to new logo acquisition efforts. This would include working with some of the PE channel partners as well., • Work with Marketing team to build a Pull strategy leveraging various channels including website, social media and analysts., • Engage with the Analyst and Advisory firms from a field relationship perspective., • Team management to ensure that the team gives the best performance. Ensure the total geo sales target is achieved Responsibilities: • Head the UK/Europe region for Infrastructure and Security., • Track record of consistently achieving Infra and security revenue goals and acquiring new logos., • Ability to influence and position services offerings in alignment with market requirements., • Experience with entire sales cycle including building and executing GTM strategies., • Working with different functions in a collaborative way to ensure goals are met., • Building and inspiring a high performing team that consistently achieves., • Ability to win the confidence of customer executive leadership to build long term relationships., • End-to-End Sales: Manage the entire sales process, including prospecting, qualifying, proposing, negotiating, and closing opportunities., • Relationship Building: Cultivate credible, long-term relationships with prospects and customers to encourage repeat business., • Revenue Generation: Achieve and exceed assigned quarterly sales revenue targets (recognized and collected)., • Opportunity Management: Maintain comprehensive, accurate, and timely records of contact and opportunity information., • Account Development: Identify and develop new accounts while expanding business within existing accounts., • Industry Representation: Attend and represent the company at various business and industry meetings, conferences and trade shows., • Channel Strategy: Implement a comprehensive channel and partner strategy with multipoint lead generation to maximize outreach., • Network Utilization: Leverage existing networks and alliances to uncover additional sales opportunities., • Customer Alignment: Set customer expectations consistent with Happiest Minds’ service offerings and delivery capabilities.

We’re looking for a Service Desk Analyst to join our Not for Profit team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. From our award-winning managed services to our robust data and development

Join us as a Data Centre Operations Technician and contribute to the smooth operation of our mission-critical infrastructure. This role involves supporting the day-to-day performance, maintenance, and troubleshooting of data centre hardware and systems. Working in a 24x7 shift based environment, the technician will engage with a wide range of technologies and platforms to ensure optimal uptime and reliability across our IT estate. To be successful as a Data Centre Operations Technician, you should have experience with: • Good understanding of multiple hardware platforms and IT infrastructure., • Familiarity with Storage and SAN components, Unix and Wintel computing platforms., • Experience with networking systems and emerging technologies in distributed systems and data centre infrastructure., • Familiarity with AI co-pilot tools and automation frameworks that can streamline repetitive tasks and optimise day-to-day operations. Some other highly valued skills may include: • Experience troubleshooting and repairing server-level hardware issues., • Understanding of change and incident-related processes in technical support functions., • Exposure to supporting software tools in similar environments, along with relevant certifications such as CompTIA Server+ and experience in 24x7 shift operations. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Northolt. Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities • Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders., • Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance., • Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing., • Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes., • Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management., • Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.

We are looking for an eager Early Careers Recruitment Specialist to join our team on a 9 - 11 month Industrial Placement in August 2026! Why the Human Resources Industrial Placement programme? Within this role, you will learn to own end-to end campus recruiting responsibilities. This will include managing stakeholder relationships and building out effective strategies. This is an exciting opportunity to gain direct exposure to clients and leaders across the Investment Bank. Some travel will be required for this role. Key Accountabilities: • Execute on aligned regional candidate acquisition activity for varying aligned Programmatic channels; including but not limited to Interns, Graduate and Apprentices specifically as it relates to our events and assessment strategies, • Partner with the business and work in conjunction with Programmatic Planning teams, agree and attend a calendar of events associated with attraction to all Programmatic channels including campus, recruitment events and school events, • Execute on attraction and assessment efforts that are in line with both firm goals and individual pathway goals, • Partner with stakeholders to deliver on agreed recruitment strategy and engage them in our efforts, • Deliver an effective candidate attraction strategy derived from data analysis and a deep knowledge of universities and organisations, • Execute assessment processes that will achieve firm goals while allowing for all Programmatic channels to effectively source for individualised programming To be successful as an Early Careers Recruitment Specialist, you should be in your penultimate year and possess: Essential Skills/Basic Qualifications: • Willingness and desire to travel, • Developed verbal, written and group communication and presenting skills, • Creative thinker with experience improving the quality of the candidate experience, • Willingness to work in a dynamic environment, • Ability to be proactive and take initiative, • Ability to prioritise tasks and multi-task Desirable skills/Preferred Qualifications: • Ability to think quickly to resolve real time challenges, • Ability to escalate quickly and effectively, • Organisational skills and ability to multitask, • Attention to detail Some other highly valued skills may include: • Experience in financial services, • Eagerness to succeed, • Intellectual curiosity Applicants for this position will need the legal right to work in the UK Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities • Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources., • Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for human resources., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Annual Salary: £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our Degree Apprenticeship, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a university-level professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you already have a degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Financial Services Professional Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. UK Corporate Banking Barclays UK Corporate Banking is a great place to begin and build a long, varied, and successful career. You'll be exposed to an unrivalled depth and breadth of experience. The UK Corporate and Barclaycard Payments Coverage team connects UK businesses turning over £6.5m pa up to FTSE 350 with comprehensive banking solutions, offering tailored services in payments, lending, trade, risk, and industry-specific needs. Our dedicated sector and regional specialists provide deep business insights, ensuring clients receive relevant advice and create seamless end-to-end experiences. Additionally, the Barclaycard Payments Coverage team specialises in efficient, reliable, and secure payment methods for online, in-person, or phone transactions, providing detailed reporting and analytics to help clients understand trends and improve processes. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need 3 A-levels at BBB (or equivalent) and GCSE Mathematics grade 6 and English Language grade 4. Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in England. The Government apprentice funding requirements include a number of requirements that you must meet, including a requirement that you have been ordinarily resident in the UK for the previous three years on the first day of learning (subject to certain exceptions), and that you hold the legal right to work for the full duration of the apprenticeship programme prior to commencing the programme. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the UK corporate banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for UK corporate banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for UK corporate banking., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information., • Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Retail Banking Data & Analytics Internship programme? Retail Banking at Barclays offers personalized financial services across savings, investments, mortgages, credit cards, insurance, and digital banking. Through Specialist Customer Care, we support key life moments like fraud, bereavement, and complex financial needs. Our Business Banking empowers over a million SMEs with funding, tools, guidance, and long-term partnerships. As an Advanced Analytics Analyst, you'll build expertise in programming, modeling, and data visualization using leading platforms. You'll also develop consulting skills-problem-solving, translating insights into actions, and presenting findings to stakeholders. You'll conduct hypothesis-driven analysis on customer, product, and channel data, delivering deep dives and creating data assets that enhance decision-making across Barclays. At Barclays, you'll grow through tailored training, mentorship, networking, feedback, and volunteering-making a real impact and launching an exceptional career. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking and data analytics division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking data and analytics., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking data and analytics., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions,., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking data and analytics., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise., • Thorough understanding of the underlying principles and concepts within the area of expertise., • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Apprentice Programme Overview Annual Salary: £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our Degree Apprenticeship, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a university-level professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you already have a degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Financial Services Professional Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Global Transaction Banking at Barclays Global Transaction Bankingserves a diverse range of clients, including mid-sized corporates, large corporates, financial institutions, and small and medium-sized enterprises (SMEs). These clients are organized based on their specific needs: mid-sized corporates are typically owner-managed and single-banked; large corporates are multi-banked and aligned by industry sectors; financial institutions include banks, payment service providers, and alternative finance companies; and SMEs range from small businesses to more sophisticated financial institution clients. We provide tailored solutions to meet the unique needs of each client segment, ensuring they receive the appropriate level of service and support. Barclays Global Transaction Banking is a perfect place to begin, and build, a long, varied and successful career in finance. You'll be exposed to an unrivalled depth and breadth of experience. You'll learn skills and gain product knowledge that prepare you for any role in our organisation. We are a wide ranging and diverse team of people across the UK, Europe, AsiaPac and the US. We have the strategy, leadership, and investment in place to grow our team significantly, upgrade our digital capabilities and drive global expansion. That's because we are seen by the business as one of Barclays' key opportunities for growth. With all this growth, there's also the opportunity to bring a truly global perspective to your career. That could mean managing a global team from your current location, creating products that are adapted for use around the world, or making an exciting international career move. The work we do touches every aspect of corporate and commercial banking. You'll also get a unique perspective on global commerce, seeing how financial solutions and working capital support every stage of the corporate value chain. You'll be interacting with, and learning from, colleagues from Investment Banking, Corporate Banking, sales, operations, technology, relationship management, compliance and legal teams. You'll be working closely with Transaction Banking experts who have years of experience and knowledge to share. You'll be understanding the needs of every size and type of client, across every industry. The relationships and networks you build with colleagues, clients and other financial institutions will be priceless. Throughout, you'll be growing our business and forging new ground, with the support of one of the world's leading corporate and investment banks. So you'll enjoy more exposure, access and influence, at an earlier stage, than most established Transaction Banking teams can offer. There are a whole range of roles to explore, and our commitment to growth means that you'll have opportunities to innovate, be an entrepreneur and develop your career on a global stage. There are always new products, sectors, markets and regulatory environments to explore. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need 3 A-levels at BBB (or equivalent) and GCSE Mathematics grade 6 and English Language grade 4. Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in England. The Government apprentice funding requirements include a number of requirements that you must meet, including a requirement that you have been ordinarily resident in the UK for the previous three years on the first day of learning (subject to certain exceptions), and that you hold the legal right to work for the full duration of the apprenticeship programme prior to commencing the programme. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the global transaction banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for global transaction banking, participating in the development of payment solutions for global companies as well as end-to-end product management with risk controls., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programme to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for global transaction banking., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Public Policy and Corporate Responsibility Internship Programme? Public Policy and Corporate Responsibility (PPCR) sits at the heart of this British universal bank. It is responsible for the bank's societal purpose including the Group's sustainability and citizenship agendas, our internal and external Communications strategy, and our Government and Regulatory Policy engagement activity. Whilst the day-to-day activities within each team may differ, we are focused on building high-quality relationships with stakeholders including the media, government, regulators, Non-Governmental Organisations (NGOs), communities and colleagues in an effective and collaborative way for the benefit of our customers and clients, our people, our shareholders, and the communities in which we operate, as well as for society more broadly. By joining PPCR you'll work on diverse and intellectually challenging projects in a fast-paced environment. You'll learn how to communicate and engage effectively with stakeholders at the most senior levels, learning how to step back and think strategically about the outcome Barclays is trying to achieve, and how the function can help the bank to meet its strategic and commercial objectives. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also have great communication skills, both written and oral and be excited about a career in the corporate affairs field. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law . Purpose of the role To support the day-to-day operations of the public policy and corporate responsibility division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for public policy and corporate responsibility., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for public policy and corporate responsibility., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for public policy and corporate responsibility., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Product Manager is a key role in the Career Development function. • You will collaborate with HR squad members to ensure user stories and artifacts meet the needs of the Product Owner, and key stakeholders., • You will use your deep knowledge of staffing applications and business process to support the Product Owner with backlog prioritization., • You will work closely with the Product Owner and key stakeholders to ensure the solution meets business needs and acceptance criteria., • You will work with a team of internal & external technical resources, as well as a cross-functional including broader HR, Finance and IT to define enhancements., • You will provide high quality application support- in which you will respond to and meet the business needs of the entire BCG organization., • You will be expected to participate in hands-on functional enhancements activities as well as providing guidance and oversight of functional/technical activities to successfully execute projects related to BCG’s HR applications., • You will also assist the Change Manager in the creation of release supporting documents, drive office hours calls with the users, and all other change management activities., • Additionally, you will lead the day to day activities for the squad including clarifying doubts, tracking dependencies and unlocking bottlenecks in the completion of our stories., • You will prepare and run demos for our internal team as well as external stakeholders. What You'll Bring • Bachelor’s degree, with 6+ years’ relevant experience, including a proven track record in influencing large cross-functional teams and solving complex problems for business functions with significant business impact., • Experience in the HR domain highly preferred but not required: Specifically, with a performance system., • Hands-on experience with requirements gathering/user story design and story mapping., • Strong communication skills and ability to work closely with users and provide a high level of customer service in a friendly, professional manner., • Prior experience in conducting live training sessions and troubleshooting with users and stakeholders., • Ability to detect and resolve incidents in a timely manner with high customer satisfaction. What You'll Bring YOU'RE GOOD AT: As the Product Analyst you will be tasked with working in a global environment with stakeholders, team members, and customers located throughout the world. As such you should have a go-getter attitude and be willing to work in a fast-paced environment. Successful product analyst has demonstrated a keen understanding of what our user base wants and is able to deliver on those actions with high quality results. • Support requests from functional users and external partners as well as resolve/troubleshoot the other demands of our user-base that come in multiple forms, such as- tickets, emails, data requests, end user trainings, & through other ad-hoc mediums, • Work closely with UI/UX team in the planning and design of application changes and coordinating on delivery and deployment processes., • Collaborating across a diverse group of stakeholders to ensure that stories, requirements, and designs are captured accurately. Translating business needs into clear requirements and agile stories., • Understanding the overall business vision for work being requested to help the Product Owner to prioritize work of highest value in each sprint., • Working with multicultural distributed agile team located in different time zones., • Being intellectually curious and enjoy learning new skills and capabilities (e.g., Agile principles and technology platforms), • Attention to detail, strong problem solving and critical thinking. Ability to dive deeply into issues to assess root causes and create comprehensive solutions, • This role will have key responsibilities in continuous improvements, including data analysis, testing and functional support of BCG's global staffing applications. Who You'll Work With This role is part of the Talent Management Product Team within the HR Product Portfolio and works closely with the Career Development Teams, Product Owners, HR tech & QA teams and Change Manager. You will also work closely with other functional team including broader HR and Finance to understand data flow and integrations. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. An e

Working in conjunction with the Service Desk Team Leader and IT Team Leaders in analysing historic data to identify underlying trends Responsible and accountable for the overall ownership of the Incident until resolution Chairing Major Incident Review meetings Review timeline of events, includ

Locations: Boston London Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join the Data Layer Team, a global portfolio transforming our organization into a data-driven enterprise! The Data Layer Team is a portfolio of 30 people who build essential data platforms, products, and capabilities to empower our clients and colleagues with high-quality, actionable insights. Our focus is on creating scalable data solutions and advancing our data infrastructure to drive informed decision-making across the company. As Use Case Enablement Product Analyst within BCG's Data Layer Team, you will collaborate with Use Case Enablement Product Owner and cross-functional teams to gather and analyze business and data requirements. Your role is critical to bridging the gap between business stakeholders and technical teams, ensuring that new GenAI use cases are well-scoped, feasible, and aligned with user needs. You will work with various Gen AI use cases and applications, including: • Consultant Journey - internal GenAI assistants that changes the way consultants work to provide value to our clients., • Practice Area GenAI applications - developed by functional practice areas to support various capabilities (e.g., outside-in rapid cost diagnostics or Accelerated Cost Analysis)., • Data catalog - a centralized library that provides consulting teams with access to critical tools and data assets across BCGThese tools require ingestion of multiple data sources, and your role will be to support the selection of eligible datasets and identify the best sources for each GenAI use case. You will ensure that these use cases and applications are equipped with the necessary data pipelines to maximize their impact on business and users. You will play a key role in use case discovery and requirements refinement, while also managing the continuous maintenance and enhancement of data asset quality, accuracy, and stability to support evolving use cases. Detailed responsibilities include: • Deliver business results and customer value, • Support the development of GenAI-enabled data products by helping translate business needs into actionable data requirements, • Help to define requirements for user stories and structure the backlog with a focus on measurable outcomes, • Help shape GenAI-enabled use cases that contribute to real business impact, through thoughtful prioritization and attention to detail, • Participate in evaluating use case success metrics and learn from what works (and what doesn't), • Serve as the voice of customer or end-user, • Translate business needs into user stories, engaging end users for continuous feedback, • Engaging in continuous data discovery exercises to understand most valuable data assets that satisfy customer needs, • Balance customer value, technical feasibility, and business impact when making prioritization decisions, • Work with product teams to integrate GenAI-enhanced offerings into BCG systems and workflows, • Deliver high-quality outcomes, • Collaborate with engineers, architects, and product teammates to test and validate data pipelines - ensuring solutions are robust, accurate, and useful, • Contribute to documentation that helps others understand the "why" and "how" behind what's been built, supporting long-term scalability and reuse, • Work with stakeholders across BCG (e.g., Practice Areas, Knowledge Teams) to ensure data products are grounded in real needs and enable meaningful use, • Share observations, risks, or open questions early-your input helps the team avoid missteps and refine solutions before they reach users YOU'RE GOOD AT, • Being user-focused - Deeply understanding and translating business needs into GenAI-enabled solutions, ensuring offerings address real user challenges, • Communicating with transparency - Clearly and openly engaging with stakeholders at all levels, ensuring alignment, visibility, and trust across teams, • Bringing a data-driven approach to decision-making - Leveraging qualitative and quantitative insights to prioritize initiatives, measure impact, and refine solutions, • Facilitating data discovery sessions - Engaging business stakeholders to capture business context, user intent, and data solution objectives, • Breaking down complex challenges - Applying critical reasoning and creative problem-solving to analyze problem statements and design effective, scalable solutions, • Collaborating with product and technical teams - Working closely with POs, engineers, and data stewards to ensure solutions meet expectations and constraints, • Collaborating with development teams - Ensuring prioritized data sources align with GenAI solution requirements, business objectives, and technical feasibility, • Defining and tracking KPIs - Establishing measurable success metrics to drive squad performance and ensure data products align with OKRs, • Documenting thoughtfully - Creating simple, clear artifacts (e.g., data definitions, flow diagrams, test plans) that others can build from, • 4-6+ years of experience in a product analyst, business analyst, or data analyst role -ideally supporting data or AI-related projects, • Project management skills, with ability to build project plans, track progress, drive alignment and manage risks, • Proven experience in AI, GenAI, or data product development, preferably with a focus on GenAI powered user-facing applications, • Experience in enterprise software development, data engineering, or AI-driven transformation initiatives, • Experience working with structured and unstructured data, and familiarity with modern data platforms (e.g., Snowflake, AWS, SharePoint), • A working knowledge of agile ways of working, and openness to learning through iteration and feedback, • Understanding of enterprise data governance, AI model integration, and scalable data architecture, • Familiarity with AI/ML technologies, including GenAI models (e.g., OpenAI GPT, RAG, fine-tuning models, or machine learning frameworks), • Good communication skills, especially when collaborating across different functions or surfacing potential risks or questions, • Familiarity with tools like JIRA, Confluence, Excel, or lightweight data catalog platforms is a plus, • BCG Global Consulting Practice Areas (Functional & Industry) and Data Teams - Partnering with business leaders to transform prioritized offerings into GenAI-enabled solutions, collaborating with teams such as the Data Product Portfolio, Data Governance CoE, Master Data Management, Enterprise Architecture, and Data Product Development, • Data Layer Offer Enablement Product Owner Lead (PO) - Aligning on strategic priorities, roadmap development, and execution, • Data Layer Offer Enablement Team - Collaborating amongst Data Product Analyst, and working alongside data engineers, lead architects, data stewards, and QA engineers, • Data Layer Data Governance Team - Partnering to ensure that data assets meet quality, metadata, and compliance standards, and are appropriately catalogued for reuse, • Product Teams - Collaborating with BCG's product team members to integrate required data sources into GenAI-enhanced offerings, • Agile Coaches - Embedding agile principles into daily work, leveraging coaching support to drive an iterative and user-focused approach to GenAI use case development In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $102,000.00 - $137,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. . click apply for full job details

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Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team.

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As a Service Desk Analyst, you will be the first point of contact for technical support, delivering high-quality customer service and resolving a wide range of IT issues. Insight Investment is looking for a Junior Service Desk Analyst to join our high performing Technology team. Logging, triaging, a

You will lead a team of Support Analyst to ensure that our colleagues receive a high level of professional IT support and customer service. This role is supporting the vision to be become a truly digital workplace by leveraging services we support in ways which meet colleagues needs. Primarily, you

Lead and mentor a Customer Insight Analyst, fostering a high‑performing, insight‑driven culture. Collaborate with Customer Journey Managers to ensure insights shape service improvements and journey design. Strong experience in customer insight methodologies, data analysis and voice‑of‑the‑

We’re looking for a Service Desk Analyst to join our Professional Services team. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. Service Desk Analyst (1st line) - Professional Services.

You will lead a team of Support Analyst to ensure that our colleagues receive a high level of professional IT support and customer service. This role is supporting the vision to be become a truly digital workplace by leveraging services we support in ways which meet colleagues needs. Primarily, you

Betway is currently hiring a Service Desk Analyst to support the delivery of top-tier IT services across its corporate environments. Log and manage incidents and service requests through the IT service management tool. Deliver excellent customer service and follow up to confirm issue resolution.

We are seeking a highly motivated and technically skilled Sales & Operations Planning (S&OP) Analyst to lead the advanced analytics & scenario planning required to effectively run our newly launched business wide S&OP process, enabling optimal inventory levels, and high customer service levels at be