Customer service consultant jobs in United Kingdom

Fuel Fixer is the UK's largest Specialist Fuel Contamination Company operating in the UK. We are now operating across Germany and require a Sales Manager to spearhead the sales actions for Germany. This role is a fantastic opportunity for those who enjoy talking to people and working for a great brand in a highly successful and motivated team. We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally, any experience from within the sales sector would be great but NOT essential. The ideal candidate will be fluent in German and have excellent communications skills, basic computer knowledge and a positive attitude. We want our sales team to earn what they deserve whilst also enjoying their job. This role will start as a commission only role, but as the role develops, can become full time with a basic salary, if desired. Duties will include: - Answering inbound calls from our customers -Selling our service, gaining customer feedback and expanding our service network. - Full ongoing training will be available. You will be joining a very lively team with bundles of energy, creating a very enjoyable working environment. There are daily, weekly and monthly incentives available for the right person. Due to the nature of our work, hours do vary. Benefits: - Hybrid Working - Casual Dress - On-Site free parking - Work Lunches - Consistent bonuses for hard work and longevity. If you think you would be a good fit, please send your CV through and we'll arrange an appointment ASAP. Job Types: Full-time, Permanent Pay: £25,000.00-£65,000.00 per year Additional pay: Bonus scheme Commission pay Yearly bonus Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Private dental insurance Private medical insurance Work from home Schedule: Monday to Friday

Hiring: Aesthetician We are looking for an certified Aesthetician to provide skincare treatments, educate clients, and recommend personalised solutions. Responsibilities include facials, chemical peels, injectable treatments, and skincare consultations. Candidates must have a valid certificates and experience, strong customer service skills, and experience in a spa or medical aesthetic setting. Advanced certifications are a plus. Benefits: commission, professional growth opportunities

FULL TIME OFFICE BASED ROLE BASED IN GRAVESEND IN KENT We are looking for a talented Business Development Executive and/or Sales Support Officer to help drive our continued expansion. Our Sales Department is looking for someone who has excellent communication skills and great attention to detail to provide the critical link in the sales process. You’ll be part of our expanding Borrower Sales Team where you will support our new business leads from clients and brokers. This is a fantastic opportunity for someone with a passion for delivering business growth and being part of truly innovative financial services provider. You will join a hard-working team where we encourage everyone to expand their expertise and improve their skills. You will be responsible for Working with the sales team supporting them with the administrative work for new leads. Building relationships with brokers, and individuals via telephone and email. Supporting the team with packaging deals through to the underwriting team from the sales team. Supporting the team with daily/weekly/monthly data that is required for the Senior Leadership Team. Consulting clients/brokers on their specific requirements and ensure that time frames are met. Liaising with brokers, BDM’s & clients to issue the correct and suitable DIP. Chasing Dips that have been sent and trying to get the applications back in. Packaging the completed application for underwriting. Contacting new brokers on the broker list trying to get deals. Registering broker registration forms to ensure we are compliant and dealing with FCA registered brokers. Maintaining and updating the pipeline. Uploading invoices for sales. Minimum Requirements · Excellent oral and written communication skills with a first-rate attention to detail · Ability to take ownership and successfully deliver a high quality service · Exceptional time management skills, you’ll enjoy the challenge and variety of multitasking · Ability to respond quickly to training and adapt to changes within the industry · Customer Service experience. Person Specific · Experience in the finance industry · Previous sales experience · A can-do attitude and the drive to learn · Be flexible in your approach to work · Go the extra mile to get the job done · Confident and effective communicator · Self-motivated to deliver high quality service. Salary Range £25,000-£30,000

- We are looking for an experienced team member to run the venue with a passion for vinyl, exhibitions, comedy, and performance art. Someone who is eager to become part of a vibrant community while contributing to and shaping their own. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.

Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.

We are looking for a passionate shop assistant / supervisor to join our family run business, with high sales skills ,who takes pride in promoting Italian food and able to drive sales with amazing customer service. full time position with weekend availability. the shop assistant/ supervisor is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the deli , rotisserie and morning prep with following all health and safety procedures and cleaning. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.

Stylish Hounds are seeking a Fully Qualified Dog Groomer. The ideal candidate will have a passion for animals and possess excellent customer service skills. As a Dog Groomer, you will be responsible for grooming and styling dogs to enhance their appearance and overall well-being. ​ Duties: - Perform grooming services such as bathing, brushing, clipping, and styling pets (minimum of 5-6 dogs aday with a bather helping) - Trim pets' nails, clean ears, and ensure overall hygiene - Handle pets with care and ensure their safety and comfort during grooming sessions - Consult with pet owners to understand their preferences and provide recommendations on grooming styles - Maintain cleanliness and organization in the grooming area - Monitor pets for any health issues or abnormalities and report findings to pet owners Skills: - Experience in animal care and handling various breeds of dogs including large dogs - Strong customer service skills to interact effectively with pet owners

Food junkee lunch service has an immediate opening for a driven field Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. About Us: We are a leading Afro -Caribbean kitchen who thrive on great food and great service. Our catering services and Hot meal vans were created to offer people in the work place and more great food choices in which they have minimal access to in their working environment. We are very proud of our specified menu. We take pride in offering this to a specific target market which are Afro - Caribbean food lovers, millennials and those who are well-travelled. Now running over 3 years we aim to continue our growth of customers by a strong sales team. Job Description: We are seeking a highly motivated and results-driven Field Sales Representative to join our dynamic sales team. As a Field Sales Representative, you will play a critical role in driving our business growth by actively promoting and selling our food junkee meals to potential businesses/ customers. Your primary focus will be on generating new leads for our jiffy trucks , building relationships, and closing bigger catering and event deals. Responsibilities: - Conducting thorough market research to identify potential clients and target demographics. - Proactively prospecting and generating new leads through various channels, including cold calling, face to face marketing, and referrals. - Conducting in-depth consultations and needs assessments with prospective customers to understand their requirements and recommend suitable solutions. - Presenting our range of meals and catering packages to potential customers in a compelling and informative manner. - Building and maintaining strong relationships with clients, delivering excellent customer service and providing post-sale support. - Negotiating and closing catering and shop stocking deals, ensuring customer satisfaction and achieving sales targets. - Collaborating with the jiffy sales team to coordinate and ensure smooth deliveries and successful sales figures Qualifications: - Proven experience in field sales, preferably in the food industry but not compulsory - Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships. - Strong negotiation and closing abilities. - Results-driven mindset with a track record of meeting or exceeding sales targets. - Self-motivated and able to work independently with minimal supervision. - Excellent time management and organizational skills. - Valid driver's license and willingness to travel within the designated territory. Join our dynamic team and be part of a company that values integrity, innovation, and continuous improvement. If you are passionate about sales, have a strong work ethic, and enjoy exceeding targets, we want to hear from you! To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you are a great fit for this role. Job Type: Full-time Pay: £25,000-£50,000 per year Schedule: Monday to Friday Experience: Sales: 1 year (preferred) Licence/Certification: Driving Licence and Vehicle (required) Work Location: On the road Full job description Basic + Commission Benefits: - uncapped commission structure. - Comprehensive training and ongoing support. - Opportunities for career growth and professional development.

Location: North London About Us: We are a small hotel with 10-12 rooms, offering cozy and comfortable accommodations. While we do not provide catering services, we strive to deliver an exceptional guest experience. As new entrants to the hospitality industry, we are seeking an experienced professional to guide us and ensure the efficient and successful operation of our hotel. What We’re Looking For: We are looking for a highly skilled and experienced hotel manager or consultant who is passionate about hospitality and has a proven track record in managing small hotels, guesthouses, or similar properties. The ideal candidate will also have expertise in Airbnb, Booking.com, direct bookings, channel management, and overall operational efficiency. Key Responsibilities: Oversee daily operations of the hotel and ensure smooth functionality. Manage online listings on platforms such as Airbnb, Booking.com, and other OTAs (Online Travel Agencies). Optimise channel management tools to coordinate bookings from multiple platforms and prevent double bookings. Develop strategies to increase direct bookings and reduce dependency on OTAs. Handle guest inquiries, reviews, and feedback professionally. Implement and maintain housekeeping and maintenance schedules. Develop competitive pricing strategies, promotions, and revenue management initiatives. Qualifications and Experience: Proven experience in hotel management or similar roles, ideally in small or boutique hotels. Strong understanding of Airbnb, Booking.com, and other online booking platforms. Hands-on experience with channel managers and property management systems (PMS). Expertise in guest relations and customer service excellence.

Customer Sales Advisor - full training given! Full Time Opening  Are you looking for a vibrant role within a great team environment?  Passionate about customer service and your ability to work with people?  Looking for growth and a role where you will be noticed?  SA Promotions have a great new opening that could be the perfect match for you! SA Promotions are a dedicated event sales and marketing agency looking to expand their vibrant customer service team. At SA Promotions customer care and customer satisfaction is paramount and this is why our team excel when it comes to delivering quality customer acquisition and an increase in brand loyalty for our clients.  Would you be excited about training in: Customer Service  Sales  Campaign Management  We are searching for our next intake of entry level candidates, apply today for more information!  Customer Service Advisor's at SA Promotions have an array of opportunities when it comes to career development. Unlike other companies we understand that our customer service team and our team members that begin at the entry level are our prize team members!  Customer Service Advisors understand what makes a campaign a success, what the customer really needs and where the pressure points in a campaign really are. This is why we offer progression, training, mentoring and development opportunities to all of our Customer Service Advisors here at SA Promotions.  Does this sound like you: Great work ethic Able to commute to Birmingham City Centre Previous experience in a customer facing role can be beneficial but not a necessity  Open minded  Willing to learn Outgoing/love to work as part of a team  Great communication skills Ability to adapt/problem solve  Why Choose SA Promotions ? Coaching and development in your role Support and training available  Progression available  Career growth within a thriving company  Uncapped commissions and weekly bonuses Travel opportunities - Covid safe! Company events Great team environment and working culture For more information apply today! All applications will be reviewed and the shortlisted candidates will be invited in to meet with a member of the Management Team in person at our office to discuss this Customer Service Assistant position in more detail. Any successful candidate will be a quick learner, possess a positive 'can-do' attitude and be passionate about working with people! Candidates please note we are offering this position on a self-employed basis with performance based and commission only earnings, if you haven't worked this way before no problem! Please ask our hiring manager for all of the information if contacted!

About Us: THEMADE4U LIMITED specializes in retail sales, offering premium products and exceptional customer service. We're seeking an experienced Public Relations Consultant to enhance our brand reputation and stakeholder engagement. Key Responsibilities: Strategic Communication Planning: Develop and execute PR strategies to enhance brand visibility and support business objectives. Media Relations: Build and maintain relationships with media outlets, ensuring positive press coverage and managing media inquiries. Event Management: Plan and coordinate promotional events, product launches, and public appearances to boost brand recognition. Crisis Communication: Handle public communication during crises, crafting responses to protect and maintain the company's reputation. Content Creation: Create engaging press releases, speeches, and PR materials to communicate our brand message effectively. Requirements: Bachelor's degree in Public Relations, Communications, or a related field. Proven experience in public relations, preferably in retail or consumer goods. Excellent communication and interpersonal skills. Strong ability to handle multiple tasks in a fast-paced environment.

Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!

Job Title: Hairdresser Job Summary: We are seeking a talented and passionate Hairdresser to join our dynamic team. In this role, we are looking to provide exceptional hair services, including cutting, coloring, and styling, while ensuring a positive experience for our clients. Responsibilities: - Perform a variety of hair services such as cutting, coloring, and styling. - Conduct consultations to understand clients' needs and preferences. - Stay updated on the latest hair trends and techniques. - Maintain a clean and organized work station. - Build and maintain strong relationships with clients to encourage repeat business. Qualifications: - Proven experience as a hairdresser or stylist. - Strong knowledge of hair care products and techniques. Skills: - Excellent communication and customer service skills. - Creativity and attention to detail. - Ability to work in a fast-paced environment. Work Environment: Our salon offers a friendly and supportive atmosphere, where creativity thrives and clients feel at home. Compensation and Benefits: Competitive salary with commission opportunities, flexible scheduling, and ongoing training. We look forward to meeting you!

Overview We are seeking a skilled and passionate Nail Technician to join our vibrant team. As a Nail Technician, you will be responsible for providing exceptional nail care services to our clients, ensuring they leave feeling pampered and satisfied. Your expertise in nail art, manicures, and pedicures will play a crucial role in enhancing the overall customer experience within our salon. Responsibilities Perform a variety of nail services, including manicures, pedicures, and nail enhancements. Maintain high standards of hygiene and cleanliness in the work area and tools. Consult with clients to understand their preferences and provide tailored nail care solutions. Stay updated on the latest trends in nail art and techniques to offer innovative services. Provide excellent customer service by building rapport with clients and addressing their needs effectively. Educate clients on proper nail care and maintenance between visits. Assist in maintaining inventory levels of nail products and supplies. Skills Strong customer service skills to ensure a welcoming environment for clients. Proficient in English to communicate effectively with clients and team members. Experience or knowledge in makeup application is advantageous but not essential. Ability to communicate clearly and professionally with clients regarding their preferences and services offered. Attention to detail and creativity in nail design to meet client expectations. Join us as we create beautiful experiences for our clients through exceptional nail care!

About Us: The Golden Anchor is a well-loved gastro pub located in the heart of Nunhead, blending the warm, vibrant flavors of the Caribbean with classic British pub culture. We pride ourselves on delivering exceptional food and drink in a welcoming, community-focused atmosphere. Our rich heritage and connection to Caribbean traditions make us a unique spot for both locals and visitors, offering a dynamic and lively environment. Role Overview: We are seeking enthusiastic and personable Front of House Team Members to join our Golden Anchor family. As a key representative of our pub, you will be the first point of contact for our guests, ensuring they feel welcomed and looked after from the moment they walk in. If you have a passion for great food, drinks, and service with a Caribbean twist, this is the role for you! Key Responsibilities: • Customer Service: Greet guests with a warm and friendly demeanor, ensuring they feel at home. • Taking Orders: Efficiently take food and drink orders, providing recommendations and insights into our Caribbean-inspired menu. • Service Excellence: Deliver food and drinks to tables, ensuring the highest standards of service at all times. • Bar Support: Assist behind the bar as needed, serving drinks and engaging with customers in a lively and professional manner. • Maintain Cleanliness: Ensure the front of house area is always clean, tidy, and welcoming for guests. • Problem Solving: Address customer queries and issues promptly, ensuring satisfaction and a memorable experience. • Teamwork: Work closely with the kitchen and bar staff to ensure smooth operation and communication across all areas of service. • Knowledge Sharing: Stay informed about the pub’s menu, including Caribbean-inspired dishes and drinks, to confidently recommend and explain options to guests. What We’re Looking For: • Previous experience in a similar role (pubs, restaurants, or bars) is preferred but not essential. • A friendly, outgoing personality with strong communication skills. • Ability to work well under pressure in a fast-paced environment. • A passion for Caribbean culture, cuisine, and providing excellent customer service. • Strong teamwork skills and the willingness to support colleagues across all areas of the pub. • Flexibility to work evenings, weekends, and public holidays as needed. What We Offer: • A fun, dynamic, and inclusive work environment in a beloved local pub. • Opportunities for growth and development within the team. • Competitive pay and tips. • Staff discounts on food and drink. • Being part of a pub with a rich Caribbean heritage and a great local community. - None contributory pension scheme. If you’re excited about creating memorable experiences for our guests and working in a pub that brings Caribbean warmth and flavor to Nunhead, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX

We are seeking a skilled Eyelash Specialist to join our beauty team in providing exceptional eyelash, eyebrow waxing, treading and eye brow tinting services to our clients. The ideal candidate will have a passion for beauty and enhancing natural features through eyelash treatments. Duties: - Apply eyelash extensions with precision and attention to detail - Conduct consultations with clients to determine their desired look - Provide excellent customer service by addressing client needs and concerns - Maintain a clean and organised workspace - Keep up-to-date with the latest trends in eyelash treatments Qualifications: - Proficient in makeup application techniques - Excellent communication skills in English - Strong customer service orientation - Certification in eyelash extensions is preferred, but training can be provided for the right candidate Join our team and showcase your talent in creating stunning eyelash designs for our valued clients!