Customer service advisor jobs in United Kingdom

Technical Services Manager Location: Wembley, LondonContract: PermanentSalary: £65,000 - £70,000 (dependant on experience) + travel Allowance + Flexible Benefits Summary We have an exciting opportunity for a Technical Services Manager to take full ownership of technical service delivery at one of the UK’s most iconic venues. This is a high-profile, client-facing role where you’ll lead from the front, ensuring the highest standards of engineering excellence, compliance, and customer experience across a complex, live environment. You’ll play a key role in driving performance, developing your team, and identifying innovative solutions that enhance service delivery and support the long-term success of the contract. With major events forming part of the environment, this role offers a unique opportunity to operate at the heart of a world-class venue. Some of the key deliverables in this role will include: • Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems, • Monitoring performance, driving continuous improvement, and taking corrective action where required, • Acting as the technical authority on site, providing guidance, support, and solutions to complex issues, • Identifying and delivering additional works opportunities, including producing quotations and proposals, • Driving energy efficiency and sustainability initiatives across the contract, • Ensuring full compliance with statutory regulations, company policies, and safe systems of work, • Supporting the planning and delivery of major stadium events, ensuring maximum system uptime, • Developing team capability through coaching, training plans, and strong leadership This is a fantastic opportunity for an experienced and inspiring technical leader who thrives in a high-profile, fast-paced environment. We’re looking for someone who: • Has a strong background in managing M&E services within a critical or complex environment, • Demonstrates proven leadership, with the ability to motivate, develop, and performance manage engineering teams, • Is technically strong across electrical and/or mechanical building services systems, • Has a strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs), • Is confident in client engagement and able to build long-term, trusted relationships, • Has experience identifying and delivering additional works and value-add opportunities, • Remains calm and effective under pressure, particularly in live or event-driven environments We’re always evolving our benefits to ensure we attract and retain great people. Some of what you can expect includes: • Travel Allowance, • 25 Days Holiday + Bank Holidays (with Buy/Sell option), • Pension with up to 8% employer contribution, • Private Medical Insurance, • Life Assurance, • Personal Wellbeing and Volunteer Days, • Employee Assistance Programme (24/7 support, counselling, legal advice), • Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AX1#LI-onsite

Sales Account Manager (UK) Hybrid *Please note this role is based in London and requires you to be in the office three days a week, subject to change. About Pipe Pipe is building cutting-edge embedded financial solutions to help small businesses and software companies build something bigger. We’re a remote-first team of problem solvers who build and ship at a high velocity. We’re customer obsessed and leave our egos at the door. If this sounds fun, join us! The Role As an Account Manager, you will be a key member of our dynamic Sales Organization, serving as a trusted sales advisor to the end users of our PayFac and ISV partners. Your primary mission will be to assist our partners' merchants in onboarding, qualifying, and activating their Pipe offers. In this role, you'll own the entire sales cycle from the initial engagement to the deal closure. Your key responsibilities will include: • Engage with partner merchants, understanding their needs and demonstrating how our Pipe offerings can meet their business objectives, • Manage the entire sales cycle, including prospecting, lead qualification, presentation, negotiation, and closing, • Serve as a dedicated advisor, providing expertise and guidance to ensure a seamless, • onboarding and activation experience, • Monitor and report on sales performance metrics, aiming to meet or exceed targets, • Collaborate closely with the Customer Success and Customer Service teams to ensure a cohesive customer journey and sustained satisfaction, • Provide feedback to the product and marketing teams to help shape our offerings based on market needs and customer feedback Qualifications • Bachelor’s degree or 2 years of experience in a related field, • Proven track record in sales or customer-facing roles, ideally within a fintech, credit, SaaS, or financial services environment, • Strong understanding of sales processes and dynamics, with the ability to negotiate and close deals effectively, • Exceptional communication and interpersonal skills, with an emphasis on building trust and advising customers, • A self-starter mentality with the drive to initiate and manage projects independently, • Proficiency with CRM software (Salesforce) and sales management tools In general, you will be successful at Pipe if: • You want to join a quickly growing startup and make an impact., • You want to be part of a team that holds each other to high standards., • You take end-to-end ownership of your work and enjoy working with different functions across the company., • You have strong written and verbal communication skills., • You want to work in an environment that values and rewards excellence. Compensation and Benefits We are a fully remote company and we believe in taking care of our employees. As a Pipe employee, you’ll receive: • The best equipment to help you do your job., • Flexible vacation and work hours. We believe in a healthy work-life balance (really!), • Private health insurance., • Generous parental leave for anyone who is growing their family, regardless of gender., • Great colleagues! We value a culture of authenticity, humility, and excellence. We want you to make a mark on our culture. Compensation: This role offers a base salary of £52,000, with an additional £34,000 in on-target commission, bringing total on-target earnings to £86,000. You will also receive equity as part of the overall compensation package. We are working to build amazing products, and an amazing place to work too.

Customer Sales Advisor - Entry Level - Central London Immediate Start available Looking to kick-start your career in a fast-paced, people-focused environment? Ready to get stuck into a role where you can earn, learn, and grow from day one? Our client has a fantastic opportunity for you! Due to recent expansion, our client is immediately recruiting motivated and confident individuals to join their growing sales and marketing network in Central London. Representing well-known brands, this is an exciting opportunity for ambitious people who want to build real-world experience and progress quickly. This role is ideal for school leavers, recent graduates, or anyone looking for their first long-term career step in sales and customer-facing work. They are looking for people who are; • Confident and outgoing personality, • Comfortable speaking with customers face-to-face, • Full-time availability (4–5 full days per week) (MUST be eligible/available for full-time work within the UK), • Motivated, self-driven, and reliable, • Strong English communication skills, • Enjoys working as part of a team No experience is required as full training and coaching are provided. However, this role suits individuals from customer-facing backgrounds such as retail, hospitality, bar work, shop assistant roles, call centres, sales assistant positions, or customer service environments. On top of this they can offer you; • Immediate starts, • Competitive day rate plus commission structure, • National and international travel opportunities, • Fun, social, and energetic team culture, • Incentives, rewards, and bonuses, • Ongoing training and skill development, • Clear progression opportunities You will be representing clients in face-to-face residential environments, making this a great subcontracted opportunity for people looking to build confidence, independence, and a long-term career in a competitive industry. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat) Apply now, immediate starts available! Roles are based in Central London. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Description As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. In this role, you will develop new business opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluency in English is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Entry Level Sales Opportunity: Sales Advisor - Central London - Full Time Equivalent - Immediate Starts! Seeking a Sales opportunity but don’t have enough experience? Working in retail or sales but feeling held back by limited growth and earning potential? Our London based client has entry-level sales and customer service opportunities available, ideal for candidates both with and without experience. They are committed to developing your skills with one-to-one sales guidance provided from day one and throughout your career. Please Note: Candidates must be UK residents or eligible to work full-time UK. The Ideal Candidate Will Have: • Self-motivation., • Full-time availability., • Strong English communication skills (verbal and written), • A friendly personality., • Confidence., • A desire to progress. The Role: • Represent clients in various face-to-face residential campaigns across London., • Provide customers with genuine sales advice and fantastic customer service., • Opportunities for both national and international travel., • Brand awareness fee plus commission pay structure., • Team collaboration., • Continual recognition for your hard work. This is a fantastic opportunity for people who work as retail assistants, shop assistants, marketing assistants, hospitality, warehouse assistants, and anyone currently in the sales and customer service industry. The role will require you to work in field-sales campaigns, on a full-time equivalent basis, in the London area. This opportunity is self-employed, earnings are based on a brand awareness fee plus commission. You are in full control of your earning potential while getting the recognition and financial benefits you deserve. Click the 'APPLY' button and please follow the online application process and a member of our client's recruitment team will be in contact with you if they wish to take things further. Roles are based in Central London! This role is not suitable for candidates still in education (school/college/university), or current international students. Due to availability; our client is seeking candidates who can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

THE QUICK VERSION (BEFORE YOU SCROLL PAST) Package: £55,000 base salary (pro-rated if part-time). OTE £70,000 including performance bonus. Profit share on top. Hours: Full-time or 0.8 FTE - your choice, agreed at offer stage. 9-Day Fortnight: Compress your hours over 9 days and take every other Friday off. This is a contractual option, not a perk we might take away. Location: Central London, hybrid. 3 days in the office, flexible hours between 08:00-18:00. How to Apply: Do not just send a CV. Tell us why this role interests you, what you would bring, and why you are a strong fit. Then attach your CV. Applications without context will not be prioritised. Please note: We receive 400-500 applications per role and cannot respond to everyone. We will only contact candidates we wish to take forward. There is no visa sponsorship available - applicants must have a permanent right to work in the UK. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare and pharma, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients. THE ROLE This is a hands-on Account Director role focused on day-to-day client ownership and delivery. You will be the primary lead for a portfolio of accounts, typically 3-6 active clients. Your portfolio value will vary with mix and is expected to sit below the threshold that would warrant a dedicated Client Partner position. You will brief work, drive delivery, solve problems, and be the first call when clients need support. You will work with project managers on larger or more technical programmes, while remaining accountable for the client experience and commercial outcomes. You are accountable for both revenue and profitability. Good revenue with poor margins does not work. You will grow accounts where appropriate, protect margin, and ensure work is delivered on time, on budget, and to a standard that keeps clients coming back. Base salary is supported by a performance bonus tied to client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals. WHAT YOU'LL DO Account growth and development (20% of your time) Identify and develop opportunities to grow revenue within your existing accounts. Understand client business objectives, spot gaps, and propose solutions that deliver measurable value. Support new business efforts when opportunities align with your experience or client sector. Participate in pitches and RFPs from brief stage through to handover, ensuring smooth transitions when new work is won. Build trusted advisor relationships with senior client stakeholders (with senior escalation support available when required). Client relationship management (20% of your time) Maintain strong, proactive relationships with clients across your portfolio. Conduct regular reviews, check-ins, and planning sessions appropriate to account size and complexity. Tease out challenges, blockers, and unspoken problems before they escalate. Be the client's first point of contact when something needs solving. Ensure clients feel heard, supported, and confident in the agency's ability to deliver. Project and programme delivery (60% of your time) Manage the day-to-day delivery of client projects and programmes. Translate client needs into clear, actionable internal briefs for creative, UX, strategy, and development teams. Brief teams properly, ensuring context, constraints, and success criteria are understood. Attend and contribute to client workshops, working sessions, and planning meetings. Work in partnership with project managers on larger or more complex programmes, maintaining overall client accountability. Drive work through the business, removing blockers and keeping momentum. Manage budgets, timelines, and scope to protect margin without compromising quality. Ensure delivery standards meet or exceed client expectations and contribute to 9/10+ Drum Recommends ratings. Commercial accountability Own the revenue and profitability performance of your client portfolio. Forecast revenue accurately and flag risks or opportunities early. Manage scope, budget, and client expectations to protect margins. Ensure invoicing, reconciliation, and financial reporting for your accounts is accurate and timely. Contribute to the agency's overall financial health through disciplined account management. WHO YOU ARE We are looking for a T-shaped client services professional. Deep in client management, commercial ownership, and delivery - but broad enough across disciplines to hold your own in conversations about brand strategy, creative development, campaign planning, UX, and web development. You do not need to be a specialist in any of these, but you need to understand enough to brief well, challenge constructively, and translate between client needs and specialist teams. The best people for this role have typically worked across integrated or multi-discipline agencies. They understand how campaigns, creative, brand, digital, and development connect - and they know how to orchestrate work across those disciplines without losing the thread. Beyond that, you are: • Naturally curious. You ask questions, dig into the detail, and want to understand how things work and why they matter., • Commercially minded and comfortable owning numbers., • A natural problem solver who thrives in the detail but does not lose sight of the bigger picture., • Calm under pressure and capable of managing multiple priorities without dropping the ball., • Confident briefing and working alongside creative, technical, and strategic teams., • A strong communicator who translates complexity into clarity for both clients and internal teams., • Consultative by nature, with the ability to challenge clients constructively when needed., • Driven by outcomes, not activity. You care about what gets delivered and how it performs., • Accountable and self-motivated. You do not need to be managed, but you know when to ask for support. EXPERIENCE AND SKILLS Experience: A minimum of 7 years in client services or account management within agency environments. We would expect experience across at least three solid agencies - people who have only worked in one place tend not to have the breadth we need. A proven track record of managing accounts, driving delivery, and growing client relationships is essential. Integrated background: You must have worked across multiple disciplines, not just one channel. We need someone who has lived in environments where brand, creative, campaigns, digital, and web development sit under one roof, or who has built that breadth by moving between agencies. Sector experience: Strong preference for healthcare, pharma, or retail experience, ideally across both B2B and B2C. A credible background in at least one regulated or complex sector will set you apart. Commercial acumen: Strong understanding of budgeting, forecasting, profitability, and revenue management. Project management: Able to manage projects directly when needed, and equally able to work alongside seasoned project managers on larger projects and programmes, enabling them to deliver and succeed. Client relationship management: Proven ability to build and maintain senior-level client relationships, with evidence of retention and satisfaction. Communication: Excellent written and verbal communication skills. Able to present, facilitate, and negotiate with confidence. Technical proficiency: Comfortable with Mac, Office, cloud-based project management and collaboration tools, and AI tools. Some practical experience using AI in a professional context is expected. Organisation: Exceptional organisational skills, attention to detail, and ability to work at pace in a deadline-driven environment. Team collaboration: A natural collaborator who works well with project managers, creatives, strategists, and developers without relying on formal line management authority. WHAT SUCCESS LOOKS LIKE • Consistent revenue and profitability performance across your client portfolio, in line with agreed targets., • Client retention rates of 90%+ with evidence of account growth year-on-year to agreed targets., • Clients rate their experience at 9/10 or higher on Drum Recommends., • At least two client testimonials or case studies directly attributable to your account management within the first 12 months., • Active contribution to new business wins through pitch support, sector expertise, or smooth post-sale handovers., • Recognition through the agency's bonus structure for demonstrating the behaviours we value: client retention, growth, satisfaction, recommendations, and referrals., • 4 referral conversations from your network in conjunction with the sales team. We do not need you to sell, just facilitate the conversation. REPORTING AND WORKING RELATIONSHIPS You will report to the Group CEO. You will work closely with colleagues in strategy, creative, UX, development and project management.. BENEFITS • Salary: £55,000 base salary (pro-rated if part-time), • On-Target Earnings (OTE): £70,000 (including performance bonus based on client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals), • Employment type: Permanent employee. Full-time or 0.8 FTE (to be agreed), • 9-Day Working Fortnight: Compress your hours over 9 days to enjoy every other Friday off, • Hybrid Working: 3 days per week in office, • Flexible hours: 08:00-18:00, • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service, • Pension: Penfold, • Life Insurance, • Profit Share: Based on company performance, so everyone benefits from our collective success, • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in London as our Full-Time Sales Advisor in our London stores. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we're looking for: • Strong communication skills, • A true brand ambassador, • Positive and enthusiastic and proactive attitude, • Interest in fashion and/or arts in general, • Perfect communication in English, • Ability to engage with clients and create an amazing experience You'll be responsible for: • Assisting clients by giving excellent customer service at the store, • Achieving store daily, monthly and yearly goals., • Communicating the value of our products to customers and representing FARM Rio, • Sharing FARM Rio knowledge and brand partnerships with clients at the store, • Maintenance of store visuals, • Deliver outstanding styling sessions Establish loyalty within the community, • Securing sales FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

Job Title: Lettings & Sales Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location, • Career progression opportunities within a fast-growing business Join Us: If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of Cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury Houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment. Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile. Isabel MARANT is looking for a new full time (40 hours) Sales and Stylist Advisor for its store in London - Mayfair. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times Profile You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. • You have a perfect understanding of retail business KPIs, • You have an excellent personal presentation, • You are proactive and positive, a good team player with high level of motivation, • You are passionate for customer service and sales floor, committed to achieving targets, • You are focused on the client’s needs and experience, willing to build long-lasting relationships, • You have excellent communication skills to ensure clear, effective communication with management, staff and clients. Position to be filled on a 6-month fixed-term contract If you wish to be considered, please send us a quick presentation and resume in English. IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here:

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Position: Occupational Therapist Location: Woodford Green, East London Hours: Full‑time and part-time considered Salary: up to £50000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes

About The Role Business Development Director Location: UK, London Centric. Reports to: Senior Business Development Director The Business Development Director will lead company growth in the UK specifically in London, in the private and corporate sector. This role focuses on delivering soft services—such as cleaning and security. Key Responsibilities of a Business Development Director This role involves developing and executing comprehensive business development strategies that are closely aligned with the organization’s overall objectives. Key activities include identifying new growth opportunities, setting clear and measurable targets, and ensuring the successful delivery of soft services in accordance with the unique demands of each sector. Relationship Management The Business Development Director is responsible for building and nurturing senior-level relationships with key stakeholders. A key focus is on fostering long-term partnerships that drive mutual growth and value creation. Securing High-Value Contracts A critical aspect of the role is taking ownership of the identification, pursuit, and acquisition of high-value contracts with a range of clients. This responsibility spans the entire sales process—from initial engagement through to contract negotiation and the finalization of agreements. Strategic Leadership and Stakeholder Engagement The Director must demonstrate strong leadership in coordinating both internal and external stakeholders. The goal is to ensure effective collaboration and alignment towards achieving the organization’s business development objectives. Key Accountabilities of a Business Development Director Driving Growth Build and manage a robust pipeline, securing high-value contracts with clients. Lead tendering processes, ensuring tailored solutions for the sectors, with attention to sector-specific compliance. Structure and negotiate commercial deals, balancing profitability and risk. Analyse market trends, policy changes and competitor activity. Represent the company at industry events. Build Customer Relationships Build trusted relationships with clients. Serve as a strategic advisor, understanding the priorities and constraints Ensure operational excellence and regulatory compliance across all sectors Simplicity and Innovating Drive innovation and added value in bids and operations. Collaborate across functions for seamless contract delivery and tailored solutions, ensuring compliance with regulations. Location This is a hybrid role which offers the freedom and flexibility of working remotely combined with regular office attendance to facilitate team connection and collaboration. Given the global remit of the role, regular travel to our locations throughout Great Britain and the Island of Ireland is required. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

CLIENT ADVISOR – Luxury Jewellery & Accessories Location: Luxury Boutique / Department Store Hours: Full-time – 40h Salary: up to £32,000 + Bonus & Commission About the Company A globally recognised luxury house, celebrated for its timeless elegance, exceptional craftsmanship, and iconic designs. With a strong heritage and a modern approach to luxury, the brand is synonymous with sophistication and meaningful client experiences. This is a fantastic opportunity to join a prestigious name within luxury retail, delivering an elevated and personalised service to an international and discerning clientele. Key Responsibilities • Achieve and exceed individual sales targets, • Deliver exceptional client service across both sales and after-sales, • Maintain the highest standards of brand representation and product knowledge, • Act as a role model in client engagement, building long-term relationships and loyalty, • Develop personalised clienteling strategies to drive engagement and sales opportunities About You • Proven experience in luxury retail with a strong sales track record, • Passion for luxury jewellery, craftsmanship, and client experience, • Strong understanding of clienteling and high-end customer service, • Motivated, target-driven, and confident in a fast-paced luxury environment, • Previous experience within jewellery or luxury accessories is highly desirable 360 Talent specializes in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Account Manager (Enterprise Accounts) – Colocation & Infrastructure Our client, a leading provider of premium data center solutions, is seeking a relationship-driven Account Manager to join their growing team. This is a high-impact role focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely on account management and retention. You will be the primary point of contact for enterprise customers (tier-1 companies utilizing data center space), ensuring their technical and operational needs are met. • Relationship Management: Act as a trusted advisor to a portfolio of existing enterprise clients., • Retention & Growth: Identify opportunities for organic upselling and cross-selling within your assigned accounts., • Client Advocacy: Ensure a seamless experience for clients, acting as the bridge between their technical teams and internal operations., • Strategic Oversight: Manage contract renewals and maintain high levels of client satisfaction., • No Cold BD: This is a "farming" role; there is no requirement for cold calling or new business prospecting. Requirements We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career. • Experience: A background in account management or high-level customer service is essential., • Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders., • Attitude: A proactive, "customer-first" mindset with a focus on problem-solving., • Location: This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week. The "Nice-to-Haves" • Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector., • Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities., • Service Excellence: Any background in high-touch customer service environments. Package & Benefits Our client offers a highly competitive base salary tailored to junior-to-mid-level professionals, complemented by an industry-leading incentive structure. • Bonus: Performance-based bonuses of up to 100% of your base salary., • Health: Comprehensive private medical insurance., • Retirement: Competitive pension scheme., • Flexibility: A modern, hybrid working model based in a prime London location.

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. TCS has a proud record of delivering digital public services that make a difference to citizens. This is an opportunity to join a growing team in an expanding market as TCS aggressively grows its UK public sector business The Role This post is within the UK Public Sector (PS) Major Market Unit, whose goal is to grow TCS market share in the UK by competing for contracts across the public sector, including central government, local authorities, NHS, and arm’s‑length bodies. The Central Government Pre‑Sales Lead – Public Sector is responsible for leading the end‑to‑end pre‑sales and solutioning activities for public sector opportunities. The role contributes directly to winning new business, playing a critical part in shaping winning propositions by: • interpreting customer requirements and business needs,, • ensuring technical and commercial compliance,, • supporting sales teams throughout the bid lifecycle, and Pre‑Sales & Solution Leadership • Lead pre‑sales activities for public sector opportunities across technology services (e.g. AI-led digital transformation, cloud, data, enterprise solutions, cyber security, application services, managed services)., • Own the overall bid proposition, ensuring alignment to customer requirements, policy constraints, and evaluation criteria., • Working often within very tight timescales, and supporting multiple parallel workstreams, • Work closely with bid managers to support competitive tenders via UK Public Sector frameworks including GCA and NHS Frameworks, • Contribute to written responses, solution descriptions, implementation approaches, service models, risk and assurance sections., • Act as a trusted advisor to public sector clients, engaging with technical, operational, and commercial stakeholders., • Collaborate with sales, delivery, commercial, legal, security, and partner teams to produce robust and deliverable solutions., • Support costing models, rate cards, assumptions, and commercials in collaboration with finance and commercial teams., • Balance competitiveness with deliverability and margin objectives., • Identify risks, dependencies, and mitigations early in the bid lifecycle., • Act as the primary pre‑sales interface with Legal and Commercial teams for public sector opportunities., • Identify contractual risks, assumptions, dependencies, and obligations, and ensure they are clearly articulated within bid responses and internal approvals., • Provide coaching and oversight to bid teams that include pre‑sales consultants, solution teams, commercial and contract teams., • Promote best practice reuse through solution libraries, case studies, and standard propositions. Essential skills/knowledge/experience: • Proven experience leading pre‑sales activities as part of selling IT services into UK central government and agencies., • Strong understanding of public sector procurement act, frameworks and tendering processes., • Experience designing and articulating complex technology and services solutions., • Ability to influence and engage senior client stakeholders., • Strong written and oral communication skills, particularly for bid responses., • Experience across technology and business services in one or more domains: AI, cloud, digital transformation, data & analytics, cyber security, enterprise solutions, application services, managed services., • Experience of pre‑sales activities as part of selling IT services into UK NHS, • Knowledge of relevant standards such as ISO 27001, GDPR, accessibility (WCAG), and security clearance requirements., • Degree or equivalent professional experience in technology, business, or related field., • Strategic thinker with strong attention to detail., • Collaborative, structured, and outcomes‑focused., • Comfortable operating in complex, regulated environments. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

GTM Senior Recruitment Consultant & Team Lead Liverpool Street, Central London - Hybrid At 5V Tech, we operate at the forefront of AI, Deep Tech, Edge AI, and IoT - partnering with global leaders and high-growth innovators to place senior, niche talent. As part of 5Values, and with exclusive access to networks like the Edge AI Foundation, we offer unrivalled market reach and credibility in some of the fastest-evolving technology spaces. We’re now looking for a commercially sharp, technically curious Senior Recruitment Consultant & Team Leader to take ownership of our Go-To-Market (GTM) desk - with a clear pathway into leadership. This is a true 360 role where you’ll lead from the front, managing the full recruitment lifecycle across Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, and Marketing roles within cutting-edge tech environments. Alongside billing, you’ll build and lead your own specialist GTM team - mentoring junior consultants and shaping the desk into a high-performing revenue stream. You’ll act as a trusted partner to clients, leveraging our unique ecosystem, networks, and market insight to drive business development and deliver real value. This role is ideal for someone who thrives commercially, enjoys developing others, and wants to build something of their own within a high-growth business. In return, you’ll get autonomy, progression into leadership, equity potential, and the opportunity to operate in one of the most exciting and future-facing markets in tech - all backed by a collaborative, high-performance culture and uncapped earning potential. About 5V Tech 5V Tech is the specialist technology recruitment brand within 5Values Consulting Group, focused exclusively on placing senior and niche talent across AI, Deep Tech, Edge AI, and IoT. As the sole talent partner to the Edge AI Foundation and a trusted advisor to leading semiconductor, embedded systems, and AI-native companies globally, we occupy a unique position at the intersection of talent and frontier technology. Our client base includes tier-one names such as NXP, Silicon Labs, Skyworks, and ARM alongside high-growth start-ups building the next generation of intelligent edge infrastructure. We are now scaling our go-to-market capability and are looking for a commercially sharp, technically curious recruiter to lead that charge. The Role This is a dual-focus position combining high-performance billing with the responsibility of building and leading a small, specialist GTM recruitment team. You will own the full 360-degree recruitment lifecycle for go-to-market roles — covering Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, and Marketing — across the AI, Deep Tech, Edge AI, and IoT ecosystem. In parallel, you will recruit, mentor, and develop junior consultants into the team, shaping the GTM desk into a standalone revenue engine within 5V Tech. Key Responsibilities Billing & Business Development • Manage the full 360 recruitment cycle for GTM roles across perm and contract within AI, Deep Tech, Edge AI, and IoT markets., • Proactively develop new client relationships and expand existing accounts through consultative, insight-led engagement., • Build and maintain a high-quality candidate network of GTM professionals operating in deep-tech and emerging-technology environments., • Consistently achieve and exceed individual revenue targets, contributing directly to brand-level P&L performance., • Leverage 5V Tech’s ecosystem position — including our partnership with the Edge AI Foundation, our IoT podcast reach, and WEF IoT Council membership — to generate warm leads and differentiated market access. Team Leadership & Development • Recruit, onboard, and develop junior consultants into your GTM team, instilling commercial discipline and sector expertise from day one., • Set and monitor individual KPIs, pipeline metrics, and activity targets, holding the team to a high-performance standard., • Run structured weekly 1:1s, desk reviews, and coaching sessions to accelerate team capability and billing output., • Foster a culture of accountability, curiosity, and deep market knowledge within the GTM desk. Market Intelligence & Strategy • Develop and maintain a detailed map of the AI, Deep Tech, Edge AI, and IoT GTM landscape — including key companies, hiring patterns, compensation benchmarks, and talent flows., • Contribute market insights to 5V Tech leadership to inform brand positioning, content strategy, and commercial planning., • Represent 5V Tech at industry events, meetups, and conferences to build profile and generate pipeline. Candidate Profile Essential experience • 3–5 years of 360 recruitment experience, with a demonstrable track record of billing consistently above target., • Proven experience placing GTM / commercial roles (Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, or Marketing) within technology or deep-tech sectors., • Strong commercial acumen — comfortable owning a desk P&L, forecasting pipeline, and driving business development independently., • Genuine interest in and working knowledge of AI, Deep Tech, Edge AI, IoT, or adjacent frontier technology domains., • Demonstrable ability to mentor or lead junior team members, even informally, with a clear appetite for formal leadership., • Excellent communication and stakeholder management skills, capable of engaging credibly with C-suite and VP-level hiring managers. Desirable • Existing network of GTM professionals within the AI, semiconductor, embedded systems, or IoT ecosystem., • Experience operating within a specialist or boutique recruitment environment (not solely high-volume generalist)., • Familiarity with Bullhorn CRM and LinkedIn Sales Navigator., • Track record of placing internationally, particularly across EMEA and the US. What We Offer • A specialist desk in one of the fastest-growing and most defensible segments of the technology recruitment market., • Unrivalled market access through the Edge AI Foundation partnership, IoT podcast, and WEF IoT Council network., • Clear progression to desk leadership with genuine equity participation via an established EMI option pool., • Hybrid working from our London base, with flexibility and autonomy to run your desk your way., • A collaborative, accountability-driven culture within a founder-led business approaching a significant growth milestone. What You’ll Get in Return • Competitive base salary, uncapped commission, and performance-linked bonuses., • Uncapped commission (up to 33% Perm, 40% Contract, no minimum threshold), • 29+ days holiday (increases to 32 with tenure) + all bank holidays, • Up to 2x extra paid days off per year, • Fully paid gym membership via Hussle +, • International Travel Opportunities, • Up to 3 months paid sabbatical after 5 years of service, • £1,000 annual personal development fund, • Tailored career progression from Trainee to Director level, • Monthly lunch clubs, sales days and team trips, • Annual Profit Share bonus, • Yearly company trip abroad, • £25 personal allowance for salon treatments every 6 weeks How to Apply To apply, please submit your CV and a brief note on why this role interests you to: Alternatively, reach out directly to the 5V Tech team on LinkedIn. 5Values Consulting Group Ltd is an equal opportunities employer. All applications will be treated in the strictest confidence.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Job Title – Patient Advisor Location – London, White City Hours – Full Time, 40 hours Salary – Up to £30,000 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with in our clinics. Every day will bring something new, but your day to day role will involve: • Building relationships with patients and ensuring regular communication prior to and following their treatment, • Assisting in patient consultations, • Scanning patients eyes using state of the art equipment as part of a full health check, • Assisting patients to complete health questionnaires, • Introducing patients to their optometrist, • Scheduling treatment dates, • Discussing finance options, • Have a passion for providing world-class customer service, • Possess strong organisational skills, • Can communicate clearly and articulately with a diverse range of people, • Are motivated and driven to succeed, • Competitive salary, • 33 days annual leave *, • Free and discounted optical products/procedures, • Modern working environment with superb technology support

This rapidly growing Financial Planning firm provide high-quality, comprehensive advice to individuals, families and businesses across the UK and are looking for an experienced Advisor to join their Putney office on an employed basis to service an existing client bank. This is a great opportunity for a recently qualified or junior advisor to inherit a client bank and gain experience within a reputable company. Role and Responsibilities: • Build sustainable relationships with clients, • Complete annual reviews within required timescales, • Identify and assess clients’ needs, • Write new business from carrying out annual reviews with existing clients., • Obtain and record the required meet regulatory KYC and suitability requirements., • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution., • Keep records of customer interactions, process client accounts and file documents., • This role is desk-based with meetings conducted via phone and Teams, and they have a flexible hybrid working model which allows you to split your time between home and office. The Individual: • Hold the Diploma in Financial Planning, • Have previous relevant experience, • Strong technical knowledge across all aspects of Financial Planning, • Ideally have a desire to obtain Chartered status. The Package: • Salary circa £40,000 - £45,000 (depending on experience), • Bonus, • Extensive Company Benefits Contact: Karen Cummins Reference: KC/101906 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

Strategy & Planning Lead, Operations Excellence- Insurance We are currently recruiting for a Strategy & Planning Lead to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid- 2 days a week onsite in London Responsibilities • Partner with the Head of Operations Excellence to shape the operating model, roadmap, capabilities, and value proposition for the Operations Excellence function., • Design and implement operating and service models that enable efficient, scalable operations with a strong focus on quality, automation, and customer experience., • Develop strategic materials and playbooks to articulate the value of Operations Excellence initiatives and secure stakeholder alignment and buy‑, • Apply structured planning, analysis, and problem‑solving skills to address complex business challenges., • Monitor internal and external industry developments and translate insights into practical, organization‑focused recommendations., • Support process optimization, standardization, and automation initiatives across operations., • Champion continuous improvement and data‑driven methodologies (e.g., Lean, Six Sigma, Kaizen) to improve efficiency and service outcomes., • Identify operational risks, gaps, and dependencies, recommending solutions to strengthen resilience and compliance., • Establish and monitor KPIs, KRIs, and performance dashboards, converting insights into measurable actions., • Lead periodic business reviews, highlighting progress, challenges, risks, and corrective actions., • Support the delivery of initiatives that generate measurable business value across financial performance, operational efficiency, and customer experience., • Significant experience in strategic planning, operating model design, consulting, or business transformation environments., • Strong verbal and written communication skills, with the ability to engage effectively with senior stakeholders and diverse teams., • Proven ability to build and maintain strong cross‑functional relationships., • Demonstrated experience solving complex business problems using structured, analytical, and consultative approaches., • Experience owning and managing initiatives end‑to‑end, from concept and planning through to delivery and outcomes., • Insurance/ Financial sector experience

About the Company An exciting opportunity has arisen for a Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement • We are committed to diversity and inclusivity in our hiring practices.

About the Company An exciting opportunity has arisen for a Legal Counsel / Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Managing Consultant Location: Hybrid, UK with an Aldwych Office Salary: £70,000-100,000 depending on level and experience, plus bonus schemes. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our Consulting practice leads transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. About the Role As a Managing Consultant, you will lead complex client engagements and set the strategic direction for delivery. You will operate as a senior trusted advisor, shaping transformation roadmaps, influencing executive stakeholders, and ensuring that Aria’s AI and consulting capabilities are translated into measurable business value. You will be accountable for delivery quality, team leadership, and commercial performance across your portfolio, while actively contributing to account growth and new opportunities. Key Responsibilities Strategic Leadership & Problem Solving • Lead high-complexity programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry., • Integrate cross-functional commercial, operational, and customer insight to shape major business decisions., • Design operating models and transformation roadmaps that embed AI and automation to deliver business value., • Steer innovation and process excellence across engagements, setting standards for analytical depth and clarity. Client Leadership & Influence • Act as a trusted advisor to senior and executive stakeholders, constructively challenging and shaping strategic direction., • Lead multi-stakeholder environments with authority, aligning competing priorities and driving sustainable change., • Create and deliver executive-level presentations and business cases that influence beyond the immediate programme scope., • Inspire innovative thinking across client teams through persuasive narratives and structured insight. AI & Technology-Enabled Transformation • Identify, prioritise, and shape AI and data use cases aligned to commercial outcomes., • Translate business needs into structured requirements and collaborate closely with product and data science teams., • Lead the deployment of AI-enabled solutions, ensuring adoption, scalability, and measurable performance improvement., • Define how technology, automation, and AI should be leveraged strategically across client environments. Commercial Ownership & Growth • Lead development of strategic accounts, expanding scope and deepening long-term partnerships., • Shape and close proposals, contributing directly to revenue growth and margin performance., • Expand Aria’s brand presence through industry visibility, partnerships, and professional networks., • Contribute to Aria’s service evolution and thought leadership. Team Leadership & Capability Building • Line manage and develop Senior Consultants and Consultants, supporting their growth in strategic thinking, client leadership, and programme delivery., • Provide clear direction and constructive challenge to help teams produce high-quality, impactful work., • Foster a high-performing, values-led environment that encourages collaboration, accountability, and continuous improvement., • Contribute actively to Aria’s Consulting leadership, shaping internal initiatives and strengthening our consulting capability. Skills & Experience Experience • 8+ years in retail or FMCG consulting, or a combination of consulting and industry leadership., • Demonstrated leadership of complex, multi-workstream transformation programmes., • Proven success influencing senior and executive-level stakeholders., • Experience shaping and deploying AI or technology-enabled transformation initiatives. Commercial & Strategic Capability • Strong commercial acumen with a track record of expanding accounts or securing new opportunities., • Recognised subject matter expertise in at least one domain (e.g. Merchandising, Demand Planning, Retail Strategy, Change, AI Enablement) with knowledge of market best practice. Technology & Delivery • Strong understanding of retail systems landscape and latest market trends., • Experience leading business transformation programmes with pragmatic risk management and/or large-scale technical deliveries. Leadership & Influence • Exceptional communication skills with presence at executive level., • High emotional intelligence, and demonstrated ability to mentor and develop high-performing teams., • Strong external network and visible industry engagement. Benefits & Perks Comprehensive private medical coverage: Access private medical with Vitality healthcare to keep you and your family thriving. Active Rewards: Earn points with Vitality to gain access to dozens of amazing benefits including cinema tickets, free coffees, gym discounts and more! 25 days annual leave: Recharge with 25 days of vacation each year, plus additional loyalty days earned over time. Personal charity day: Take an extra paid day off each year to support a cause close to your heart, reflecting Aria’s dedication to making a difference We also match donations! Champion Health Wellbeing App: Stay on top of your wellness with unlimited access to the Champion Health app, offering personalised tools for physical and mental wellbeing. Professional and wellness seminars: Grow and thrive with expert-led seminars, designed to inspire and support your professional and personal development. Wellbeing days: Step back when life feels overwhelming with paid WellbeingDays: Dedicated time to reset and recharge during those moments when it all feels like too much. Why Aria At Aria, Managing Consultants work closely with clients and our AI specialists to shape practical, high-impact solutions. You will play a central role in guiding complex engagements, developing people, and helping evolve how we deliver consulting and AI together. This role offers the opportunity to shape client outcomes, develop people, and contribute to the continued evolution of our consulting capability. At Aria, we’re not just building a team but fostering a community that values health, purpose, and balance. Join us and experience the difference.

Company Description Aays is an award-winning Data and AI company with a mission is to unlock the potential of data for organizations — through value first thinking and engineering excellence. We have created USD 2+ Bn business value for our customers and partners through our innovation and execution excellence. This is an exciting opportunity to join the leadership team of our consulting business to work in a highly dynamic environment to apply cutting edge technology in business environment to increase revenue, improve margin and drive productivity growth. We partner with fortune 500 companies in Consumer goods, Automobile and Manufacturing industry. You will have to readily adapt to evolving requirements and new technologies in big data, cloud computing, AI/ML and be passionate about creatively demonstrating ideas and industry best practices with the highest standards of customer service. Aays is an employee first company – we firmly believe that happy employees can create happy customers and that can in turn result in a successful business. Come and join us for a life changing journey. The role offers the opportunity to work from home remotely with our teams based in the UK Singapore and India. Your expertise • Good Understanding and experience of working in a complex, high octane environment especially working with senior and international stakeholders, • Prior consulting experience with Big 4s or Big 3s or boutique analytics firms or large Consumer goods, Automobile and Manufacturing multinational is preferred, • A minimum of 9+ years of consulting experience in Big Data, Analytics and AI., • Strong solutioning capabilities, • Experience of enterprise sales/pre-sales in account expansion context, • Exhibit strong project management skills, with experience delivering end-to-end analytics/business transformation projects, • Excellent communication and interpersonal skills, demonstrating a comfort level collaborating with individuals outside of the organisation, with a passion for nurturing junior talent Key Responsibilities Foundational: • Working as part of the consulting team to uncover deeper and more meaningful insights for our clients and provide more quantifiable predictions for the performance and business benefits of our solutions and recommendations, • A good understanding (Solutioning or Sales Enablement level) of technologies such as Big Data, AI, Cloud Computing and Analytics, • A good understanding of business processes either in Finance or Supply Chain or Sales or Marketing is a must, • Manage the day-to-day execution & delivery of Insight & Analytics projects that provide actionable insights to drive strategic decisions in the finance and controllership space. Harnessing a range of research and analytical techniques to answer key business questions, • Structure, analyse, and synthesise data to generate actionable outcomes, and work with senior leadership to develop impactful insights to answer client strategic business questions, • Being a trusted advisor to client stakeholders, and building strong relationship with internal teams & external partners, • Support in the standardisation and improvement of existing workflows and processes, and the development of practical, relevant and innovative new Insights & Analytics products, • Mentor junior team members and develop next layer of management team, • Partner with key client and internal stakeholders through strong collaboration and discovery skills, impactful project execution and delivery, • Build an in-depth understanding of clients’ businesses and industries, • Partner effectively with internal teams and external vendors to manage Insights & Analytics design, execution, analysis and delivery on a day-to-day basis, • Support to educate the wider business on the value of Insights & Analytics, and the key role it plays in justifying strategic decision-making., • Act as a mentor/coach to junior team members to deliver best-in-class impact through our Analytics and Brand Research tools and consultancy capabilities, • Support AVPs and VPs and Directors to develop proposals, pitch materials, and articulate scopes of work to secure new business, • Identify up/cross-sell, business development opportunities with existing clients and participate in sell calls, • Act as an advocate and build team credentials through building case studies and inspirational content to demonstrate team capabilities Key Personal Traits: • Committed team player with analytical and logical mind-set (you can solve problems like nobody’s business), • Well organized with an innate sense of how to prioritize across a complex environment, • Hands-on person with natural instincts to support our customers, • Curious, collaborative and constantly interested in learning new things, • Able to work with multi-disciplinary teams

Change Strategy & Planning Lead, Operations Excellence Location: London Type: Permanent About the Role The Strategy & Planning Lead plays a critical role in shaping and driving the strategic agenda of the Operations Excellence function within a well known insurance company. Reporting into the Head of Operations Excellence, there will be a strong focus on developing value propositions that can transition into formal programmes of work, conducting internal strategic assessments on organisational objectives and external analysis of peers and how the business can compete to become a top‑quartile organisation. This role will also help shape service models for the Operations organisation, developing future‑state personas to support the policy lifecycle and driving implementation of those models through strategic programmes. The role combines strategic foresight with execution discipline, ensuring business priorities align with organisational objectives and deliver measurable outcomes across operations. Key Responsibilities Strategic Planning & Alignment • Partner with the Head of Operations Excellence to shape the operating model and roadmap for the Operations Excellence function, its capabilities and value proposition, • Develop operating and service model designs to enable efficient operations with a focus on quality of service, automation, and scale, • Develop materials, including strategic playbooks, to articulate the value of key Operations Excellence initiatives and secure stakeholder buy‑in, • Apply planning and analysis skills to effectively solve complex business issues, • Develop knowledge of developments and advancements inside and outside the insurance industry and translate these into relevant recommendations, • Partner with Operations leadership to assess and align initiatives with overall strategic goals, • Design and implement common frameworks to embed across the organisation, • Support process optimisation, standardisation, and automation initiatives across Operations, • Champion continuous improvement and data‑driven methodologies (Lean, Six Sigma, Kaizen) to enhance efficiency and customer experience, • Establish, monitor, and assess KPIs, KRIs, and dashboards to translate performance into insight and action, • Conduct periodic business reviews, highlighting achievements, challenges, and corrective actions, • Act as an advisor to the Head of Operations Excellence and Operations stakeholders on strategic initiatives and transformation efforts, • Engage and influence cross‑functional teams, building strong partnerships with underwriting, claims, IT, finance, and risk, • Monitor insurance industry trends, regulatory changes, and competitive activity, • Provide insight and recommendations to support long‑term success Experience & Skills • Experience in strategic planning, operating model design, consulting, or change delivery is highly desirable, • Excellent verbal and written communication skills with the ability to engage effectively with senior stakeholders, • Strong team player with the ability to build and maintain cross‑functional relationships, • Ability to analyse and solve complex business problems, • Capability to articulate complex issues and solutions in a clear and logical manner, • Experience owning initiatives from planning through to delivery, • Comfortable working in a fast‑changing environment with incomplete information About the Company The organisation is a well known insurance company with a strong market reputation and global presence. It is committed to putting people first and fostering an inclusive environment that supports career development, diversity, equity, and continuous improvement. The Operations Excellence function plays a key role in driving efficiency, innovation, and strategic delivery across the business.

London Museum tells the story of the world’s greatest city and its people. We have embarked on an extraordinary journey to create a new museum for London. The museum will sit in atmospheric former market buildings – over 30,000 sqm – at the heart of one of the capital’s most historic and creative quarters, Smithfield. The New Museum project is one of the largest cultural projects in Europe and will transform the museum, Smithfield and the City of London, creating a new cultural quarter for London. During 2026, London Museum will be proud to open the first phase of Smithfield with the General Market and West Poultry Avenue opening to the public. At this exciting time, we are seeking an exceptional facilities professional as Deputy Head of Estate & Facilities to care for our diverse portfolio of buildings. Capable of inspiring and leading a high performing FM team, you will support the opening of the UK’s first smart museum, working with the Head of Estate & Facilities to transition from PPM (Planned Preventative Maintenance) to data-led maintenance. Responsible for oversight of projects, you will lead on fabric management for the Estate and deliver an outstanding experience for visitors and staff. You will bring a positive, collaborative style and a talent for motivating your team based on excellent people skills. With experience of hard and soft service contract management, project management and public site operations. We are seeking an individual who has proven experience in managing both Hard and Soft FM operations within a comparable complex estate, focusing on outstanding service delivery. You will have experience in managing and mentoring a client-side FM team, coupled with developing a culture committed to excellence and outstanding customer service. You will effectively and efficiently manage the Estate & Facilities function, including management of resources, implementing a robust asset management regime (both planned and reactive), contractor management, maintaining business continuity plans and maintaining a high standard of site presentation. The candidate brochure can be viewed at London Museum - Deputy Head of Estate & Facilities. For a confidential discussion please contact our advisor at The Management Recruitment Group, Connor Humpage (). Applications should consist of a comprehensive CV (of no more than 4 pages) and a covering letter (of no more than 2 pages) and should be submitted to before the closing date. Closing date for applications is Sunday 3rd May 2026.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. The Role: We are seeking to build a talent pool for a dynamic and customer-centric Customer Success Manager (CSM). CSMs are pivotal in driving account growth through strategic relationship management and solution expansion and we are looking for expressions of interest as we plan to grow our team. The ideal CSM will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit Principal Responsibilities • Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives., • Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements., • Develop and maintain project documentation with minimal or no support from others., • Lead the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues., • Manage a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates., • Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk., • Independently lead on-site and remote requirement-gathering sessions., • Establish and manage relationships with clients to sustain a strong business connection., • Ensure a successful client transition from Implementation to Support., • Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support., • Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management., • Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process., • Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals., • Relay business process recommendations based on client requirements., • Develop and consult on best practice recommendations for business process changes., • Develop and lead the adoption of best practices., • Manage additional stretch assignments beyond client projects. Position Requirements • Bachelor's degree preferred, • 7+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment, • 5+ years of eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred., • Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred., • Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills., • Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment., • Ability to consistently act independently, take initiative, and drive tasks and issues to resolution., • Strong, executive-level presence and experience in facilitation., • Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers., • Hands-on experience with project management methodologies; Waterfall is preferred, • Business automation and workflow process development are desirable., • Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools., • Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills., • Innovative, forward-thinking, develop and scrutinize best practices., • Early adopter and able to influence change., • Successfully manage a changing environment., • Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel., • Strong written and verbal English Language essential, additional languages preferred Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success!

Lead Management Consultant - Fire, Health & Safety (CertIOSH) Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

IMPORTANT: Full right to work in the UK: ILR, British passport, national Hybrid: 3 days per week in office Location: London or at a commutable distance Hiring process: 2 technical interviews and a HR call Salary: £100,000 - £120,000 Gross/a DOE + 15%-20% bonus depending of seniority + amazing benefits package Are you a seasoned SAP Consultant or Architect with a passion for large‑scale transformation programs and enterprise innovation? Do you thrive at the intersection of business strategy, technology, and client leadership? If so, this could be your next big move. We are looking for a Senior SAP S/4HANA Solution Architect (Supply Chain) to lead and shape global S/4HANA transformation journeys for leading enterprises. This role offers the opportunity to work on complex, high‑impact programs and co‑create the enterprise solutions of tomorrow. 🌍 What You’ll Do As a Solution Architect, you’ll drive end‑to‑end transformation programs and act as a trusted advisor to senior business leaders: ✅ Lead consulting‑driven SAP S/4HANA transformation initiatives ✅ Co‑create next‑generation business models and E2E business processes ✅ Design and synthesize E2E supply chain processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service ✅ Build multi‑year transformation roadmaps leveraging: • SAP S/4HANA, • SAP SaaS Line‑of‑Business solutions ✅ Lead Phase 0 / transformation readiness assessments, due diligence, and value‑based business cases ✅ Facilitate executive‑level workshops and guide clients through solution visioning, gap analysis, and decision‑making ✅ Deliver business blueprints, PoCs, MVPs, templates, pilots, and full‑scale solutions ✅ Secure stakeholder buy‑in and drive successful adoption ✅ Collaborate with partners such as SAP and Microsoft on joint roadmaps and innovations ✅ Mentor and lead high‑performing global teams, providing hands‑on guidance and solution governance 🧠 What We’re Looking For Required Experience & Skills • 15 years+ experience in IT and strong hands‑on SAP consulting experience, • Outstanding Solution Architect or Lead experience on complex SAP programs, • Proven delivery of at least 5 end‑to‑end SAP implementations, • Experience with Greenfield, Brownfield, or Hybrid S/4HANA transformations, • Deep expertise in one or more areas:, • Functional: Finance, Manufacturing, Logistics, Sales, • Technical: ABAP, UI5, Integration, Security, Basis, • Strong SAP architecture and SAP toolchain knowledge, • Transformation preparation / Phase 0 experience, • Valid SAP certification(s), • Excellent client‑facing, communication, and presentation skills, • Ability to engage confidently with C‑level executives Preferred • Exposure to multiple SAP modules or industries, • Experience across both SAP sales and service delivery, • Prior business domain experience, • Publications or thought leadership in SAP or industry domains, • Exposure to non‑SAP platforms (Salesforce, Microsoft, etc.) 🌟 Why Join Us? • Work on large‑scale, global S/4HANA transformation programs, • Be supported by a hand‑picked global A‑Team of SAP experts, • Influence enterprise‑level decision‑making and future‑state architectures, • Play a visible leadership role with global clients and partners, • Continuous learning, innovation, and career growth opportunities 📩 Interested? Apply now or reach out directly to start a conversation about how you can shape the future of enterprise transformation with us.

Are you a health and safety professional looking for a varied and rewarding role where your expertise truly makes a difference? We are seeking a Health, Safety & Fire Risk Advisor to join our growing team. This is a dynamic position combining on-site consultancy, compliance audits, and report writing with office-based quality control and project work. What you’ll be doing: • Working within your capabilities and supported by a knowledgeable team, you will:, • Visit client sites to carry out Health, Safety & Fire Risk Assessments, Safe4Site Compliance Audits, and deliver tailored training., • Provide expert technical advice, guidance, and support to help clients meet legal and industry standards., • Compile detailed and accurate reports that highlight key issues and recommendations., • Assist in maintaining and updating policies, procedures, and report systems to ensure compliance and user-friendliness., • Conduct quality checks on reports and contribute to continuous improvement efforts., • Support office operations, take on key projects, and help maintain high internal standards., • Stay up to date with the latest Health, Safety & Fire legislation to ensure your advice is current and accurate. About you: • Happy to travel, with potential overnight stays as required, • Hold at least a Level 4 qualification in Fire Risk Management or an equivalent Health & Safety qualification, • Possess relevant professional memberships, • Highly organised with strong attention to detail and clear report-writing skills., • An effective communicator who can build strong client relationships and deliver engaging training., • Proactive, adaptable, and capable of working independently or as part of a team., • Committed to maintaining the highest standards of compliance and customer service., • Familiar with industry regulations and eager to stay informed on legal updates. About us: 4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit. Benefits: • Company pension, • Car and fuel card for business use, • Company events, • 23 days annual leave plus bank holidays, • Christmas close down, • Professional membership reimbursement, • All tech, equipment and PPE provided that is required for your role, • Company-funded role relevant training and development., • Flexible hybrid working pattern

About the Company A leading international law firm is seeking a Library & Research Executive to join its highly respected Knowledge Services team. This is an excellent opportunity for an information professional who is both a strong team player and confident working independently. The successful candidate will engage with colleagues across all levels and offices, contributing to a collaborative, high-performing environment. About the Role This is a superb opportunity to join a prestigious firm and contribute to a dynamic, forward-thinking Knowledge and Information team at the heart of its London office. Responsibilities • Attend relevant practice group meetings to promote Library & Research services and strengthen internal relationships., • Build strong working relationships with colleagues across departments., • Partner with Library and Knowledge Services teams in other offices to share best practice and support a consistent, high-quality service globally., • Lead and participate in team projects as required., • Manage book orders for physical library collections in London, Geneva and the BVI, liaising with Knowledge Lawyers, fee-earners and colleagues on upcoming titles., • Support the Library and Research Advisor with subscription management, including maintaining catalogue records, handling renewals, and processing invoices., • Assist with budget management for physical and digital resources, including reconciling invoices with monthly Budget Holder reports., • Process new book arrivals for London and international offices, including cataloguing, updating records, labelling materials, and communicating updates to relevant teams., • Maintain the London print collection through shelving, circulation, shifting, weeding, and relocating materials., • Support the London “catalogue super user” in promoting cataloguing standards and best practice., • Deliver monthly library inductions for new joiners and tailored sessions for trainees within specific divisions., • Coordinate administrative tasks relating to trainee seat rotations., • Contribute to the firm’s current awareness services., • Handle research enquiries as part of the London Library enquiries team., • Update and maintain the firm’s intranet library pages, supporting wider teams and offices with their content. Qualifications MA Library or Information Science Minimum of 2 years' experience in a law firm Required Skills • Strong proficiency with online legal and business research platforms, including Westlaw, Practical Law, Lexis+, Lexis Newsdesk, PitchBook, Orbis, and similar tools., • Basic understanding of library catalogue administration (experience with Soutron advantageous)., • Experience conducting competitive intelligence research for business development and strategic insights., • High level of PC literacy, particularly in Word and Excel., • Excellent interpersonal, written, and verbal communication skills., • Ability to work independently and collaboratively, and to engage confidently with stakeholders at all levels., • Strong customer service orientation with a proactive, solutions-focused approach.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state. Relevant MIP/VBD Titles On-Demand Assessment – Entra ID WorkshopPLUS - Microsoft Azure: Hybrid Identity WorkshopPLUS - Microsoft Entra: Identity Fundamentals Activate Azure with Multi-Factor Authentication and Conditional Access Onboarding Accelerator - Migrate Single Sign-On Applications to Entra Onboarding Accelerator - Azure Active Directory: Features Deployment Onboarding Accelerator - Entra Permissions Management WorkshopPLUS - Microsoft 365 Security and Compliance Technical Update Briefing Skills Required This role requires deep knowledge (300 – 400 level) in the following technology areas: • Entra ID, • Role Base Access Control (RBAC), • Account Management, • User Accounts, • Service Principals, • Group Management, • Entra ID Enterprise Application Management, • Authentication Models, • Cloud Auth (PTA/PHS), • Federation, • Protocols, • OAuth, • SAML, • ODIC, • Kerberos, • FIDO2 \ Passkeys, • Device Management, • Hybrid Join, • AADJ, • Account Synchronization, • Entra ID Connect, • Entra Cloud Sync, • Azure P1/P2 Features, • Conditional Access, • MFA, • Risk based policies, • Reporting, • Troubleshooting, • Self-service Password Reset (SSPR), • Entra Password Protection, • Policy configuration, • Integration with Active Directory, • Entra ID Governance, • Privileged Identity Management, • Periodic Reviews, • Self-Service Access Reviews, • Compliance audits, • Entra ID Protection, • Management, • Microsoft Graph API foundational knowledge Optional Skills • ADFS, • Active Directory Certification Services, • Azure services, • Azure Monitor, • Azure Sentinel Microsoft Certified: Identity and Access Administrator Associate or equivalent Microsoft Certified: Cybersecurity Architect Expert or equivalent Microsoft Certified Trainer or equivalent Certified Information Systems Security Practitioner (CISSP) or equivalent ABOUT SONATA SOFTWARE Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services. Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents. Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space. Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

Job Title: Lettings Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice.

ServiceNow Technical Architect – Senior Manager Location: London Level: Senior Manager Salary: £95,000 – £115,000 + £6,500 car allowance + discretionary bonus + benefits About the Environment Our client is a global consulting and technology organisation operating at the top end of enterprise transformation. The ServiceNow practice sits within a high-growth cloud and digital engineering capability, delivering complex platform programmes for major enterprise clients. The environment is senior, delivery-critical, and client-facing. This is not just implementation oversight. It is architectural leadership, shaping enterprise outcomes, influencing C-level stakeholders, and defining long-term platform strategy across IT, operations, HR, and customer service domains. The practice is also heavily investing in AI, automation, and multi-cloud integration as part of wider enterprise reinvention programmes. What You Will Do • Act as lead Technical Architect across major ServiceNow programmes., • Operate as Design Authority, defining and enforcing architectural standards across multiple delivery streams., • Own end-to-end solution architecture across complex enterprise ServiceNow estates., • Provide strategic advisory input to senior stakeholders, including CIO and enterprise architecture teams., • Lead architecture governance, ensuring consistency, scalability, and engineering quality., • Direct and mentor teams of ServiceNow developers and architects across engagements., • Shape integration strategy between ServiceNow and enterprise cloud platforms (AWS, Azure, GCP)., • Drive platform roadmap decisions and identify opportunities for ServiceNow expansion across the enterprise., • Contribute to account growth, solution shaping, and pre-sales technical leadership where required., • Influence internal architectural frameworks and delivery methodologies across the ServiceNow practice. What They Are Looking For • Expert-level ServiceNow development and technical architecture experience., • Proven track record operating as a Technical Design Authority in enterprise environments., • Experience leading and mentoring ServiceNow development teams over 5+ years., • Strong hands-on understanding of ServiceNow across multiple modules beyond ITSM (at least three), such as ITOM, ITAM, HAM/SAM, SPM, HRSD, or CSM., • Advanced technical capability in JavaScript, SQL, and API-based integrations., • Experience integrating ServiceNow with enterprise cloud platforms (AWS, Azure, or GCP)., • Strong consulting background within enterprise software or major systems integrators., • Certified Technical Architect (or actively progressing toward Certified Master Architect). Nice to Have • Experience delivering cloud migration programmes., • ServiceNow CIS certifications., • Exposure to GenAI or AI-driven ServiceNow implementations., • ITIL v4 certification or equivalent service management qualification., • SC clearance or eligibility to obtain SC clearance. Summary This is a senior ServiceNow architecture leadership role operating at enterprise scale. You will define technical direction, lead complex multi-stream delivery, and act as a trusted advisor to senior stakeholders, while shaping how ServiceNow is deployed across major organisations.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work