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Customer service advisor jobs in United Kingdom

Are you a business? Hire customer service advisor candidates in United Kingdom

  • Building Surveyor
    Building Surveyor
    22 hours ago
    Part-time
    London

    Company Description Domus Surveying is a residential surveying specialist focused on helping homebuyers make confident, informed property decisions. With decades of experience across building surveying and period property restoration, the team delivers accurate valuations, Level 1–3 RICS surveys, and clear post-survey advice. Reports are typically delivered within five days, with an optional 24-hour service, offering both speed and thoroughness. The company combines meticulous attention to detail with a strong commitment to client care, guiding buyers of both period homes and modern builds through the process with clarity and friendly support. Rooted in the heritage of surveying—reflected in its “Domus” name and Groma logo—Domus Surveying is dedicated to precision, reliability, and high-quality residential service. Role Description The Residential Property Consultant (AssocRICS / MRICS / FRICS) will provide professional advice and guidance to homebuyers and property owners across Greater London, Kent and Essex. This is a full-time, on-site role that involves conducting residential inspections, preparing clear and concise RICS Level 1–3 survey reports and valuations, and supporting clients with post-survey consultations. Day-to-day responsibilities include assessing property condition and value, identifying potential defects and maintenance issues, and explaining findings in an accessible, client-focused manner. The role also involves liaising with estate agents/vendors, managing instruction pipelines/dairy, and contributing to business development by maintaining strong client relationships and upholding Domus Surveying’s standards of accuracy and service. Qualifications • Strong consulting and advisory skills, with the ability to translate technical findings into clear, practical guidance for clients., • Excellent communication skills, including the ability to produce concise written reports and engage confidently in client-facing discussions., • Proven customer service skills, demonstrating empathy, professionalism, and responsiveness throughout the survey and post-survey process., • Experience in supplying a professional services, with the ability to build and maintain client relationships., • Sound understanding of residential markets, property defects and building construction, including experience with RICS Level 1–3 surveys and property valuation report writing., • AssocRICS, MRICS, or FRICS qualification in a relevant surveying discipline, with up-to-date professional membership and compliance with RICS standards., • Strong analytical and attention-to-detail skills, with the ability to identify defects and assess remedial work requirements, including for period properties., • Comfort working independently in the field across Greater London, Kent and Essex, with effective time management and report turnaround efficiency., • Proficiency with digital tools and surveying software; a valid UK driving licence with access to transport. Partner with Domus Surveying | Flexible Consultancy Opportunity 📍 London | Kent | Essex 💷 Self-Employed Consultancy | Competitive Fee Share | Flexible Workload | Administrative Support Looking to Supplement Your Existing Work? Domus Surveying is expanding, and we're looking to build long-term relationships with experienced Residential Surveyor Consultants to support our growing pipeline of residential survey and valuation work. Whether you're an independent surveyor, run your own practice, or simply have capacity for additional instructions, we'd love to hear from you. This is a genuine partnership opportunity—giving you access to a steady flow of work without the time, cost and effort of marketing, administration or chasing new business. What We Provide ✔ Regular residential survey instructions ✔ Complete administrative support from instruction through to completion ✔ Client bookings arranged for you ✔ Marketing and business development handled by us ✔ Prompt payments ✔ Flexible workload—you choose what you accept ✔ Technical support from an experienced team when required ✔ Opportunity to build a long-term relationship with a growing residential surveying practice Survey Types You'll undertake a variety of residential work including: • RICS Level 2 Home Surveys, • RICS Level 3 Building Surveys, • Residential Valuations, • Help to Buy Valuations, • Probate Valuations, • Snagging Inspections, • Defect Diagnosis How the Partnership Works This is a self-employed consultancy arrangement. Domus Surveying manages: • Client acquisition, • Marketing, • Administration, • Booking appointments, • Client communication, • Invoicing, • Payment collection, • Quality assurance You focus on what you do best: ✔ Inspect properties ✔ Produce high-quality reports ✔ Deliver an excellent client experience Fee Share Our consultancy model operates on a straightforward 30/70 fee split: • 30% – Domus Surveying, • 70% – Consultant (NET) The split reflects the comprehensive support, systems, administration, marketing and client generation provided by Domus Surveying, allowing you to concentrate on surveying rather than running a business. We're Looking For: ✔ AssocRICS, MRICS or FRICS qualified surveyors ✔ Experienced in residential surveys and/or valuations ✔ Excellent report writing and communication skills ✔ Professional, reliable and client-focused ✔ Full UK Driving Licence and own vehicle ✔ Strong commitment to delivering exceptional customer service A satisfactory DBS check will be required. Why Partner with Domus Surveying? We're building a modern residential surveying practice that values quality, professionalism and long-term relationships. If you have capacity in your diary and would like access to a consistent pipeline of work—without the headache of finding clients—we'd love to have a confidential conversation. Interested? 📩 Send your CV and sample Level 2, 3 and Valuation (redacted for Data Protection Act) or contact Michael Eaton for a confidential discussion.

    Immediate start!
    No experience
    Easy apply
  • Customer Care Call Centre Advisor
    Customer Care Call Centre Advisor
    3 days ago
    £20000–£28000 yearly
    Full-time
    London

    Customer Care Call Centre Advisor Join One of the UK's Leading Hair Transplant Companies: Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and making a real difference in people's lives? We are looking for a motivated and enthusiastic Customer Care Call Centre Advisor to join our growing team at one of the UK's leading hair transplant providers. As the first point of contact for prospective and existing patients, you will play a key role in delivering an exceptional customer experience while supporting individuals throughout their hair restoration journey. About the Role As a Call Centre Advisor, your responsibilities will include: • Handling inbound and outbound calls with professionalism, empathy, and enthusiasm., • Responding to customer enquiries via phone, email, and online messaging., • Booking consultations for prospective patients and ensuring appointments are scheduled efficiently., • Following up on enquiries and maintaining strong relationships with potential clients., • Conducting aftercare telephone calls to patients following their procedures, ensuring they are recovering well and answering any non-clinical questions., • Booking post-operative review consultations and follow-up appointments with our clinical team., • Providing outstanding customer support throughout the patient's journey, from initial enquiry through to aftercare., • Accurately updating patient records using our CRM and internal systems., • Liaising closely with patient coordinators, surgeons, and clinical teams to ensure a seamless patient experience., • Managing appointment diaries and helping to maximise clinic utilisation., • Meeting individual and team performance targets while maintaining exceptional customer service standards., • Identifying opportunities to enhance the patient experience and contribute to continuous service improvement. What We're Looking For: • Previous experience in a call centre, customer service, sales, healthcare, or appointment-setting role is ideal and highly desirable., • Excellent verbal and written communication skills., • A friendly, confident, and professional telephone manner., • Outstanding listening and interpersonal skills with a caring and empathetic approach., • Strong organisational skills and attention to detail., • Good computer literacy, with experience using CRM systems being an advantage., • Ability to work in a fast-paced environment while managing multiple priorities., • A positive attitude and genuine passion for delivering exceptional customer care. What We Offer • Competitive salary with performance-based bonuses., • Full training and ongoing professional development., • Clear career progression opportunities., • Friendly, supportive, and collaborative working environment., • Employee discounts on treatments., • Company pension., • Paid annual leave., • Modern office facilities., • Regular team events and employee recognition programmes. Why Join Us? We are proud to be recognised as one of the UK's leading hair transplant providers, helping thousands of patients restore not only their hair but also their confidence. Our team is dedicated to delivering exceptional care at every stage of the patient journey, and we believe our people are the key to our success. If you're passionate about customer service, enjoy building relationships, and want to be part of a company that genuinely changes lives, we'd love to hear from you. Apply today and help us deliver an outstanding experience from the very first call through to every stage of our patients' recovery.

    Easy apply
  • Health & Wellness Consultant
    Health & Wellness Consultant
    5 days ago
    £25000–£30000 yearly
    Full-time
    London

    About L&C CONSULTANT LIMITED L&C CONSULTANT LIMITED is a London-based consultancy providing professional advisory and client support services. As part of our continued development, we are looking for a motivated and client-focused Health & Wellness Consultant to join our team. This role is suitable for someone who is passionate about healthy lifestyles, enjoys working directly with clients and is confident in developing long-term client relationships. Key Responsibilities 1. Conduct one-to-one consultations to understand clients’ health, lifestyle and wellbeing needs, and establish realistic personal goals., 2. Develop personalised, non-clinical wellness plans covering healthy routines, nutrition awareness, physical activity, stress management and general wellbeing., 3. Monitor client progress, provide ongoing motivation and adjust recommendations through regular follow-up consultations., 4. Explain and recommend suitable company services, follow up with prospective and existing clients, and support the conversion of enquiries into bookings or service plans., 5. Maintain accurate and confidential client records, support wellness events and marketing activities, and refer clients to qualified healthcare professionals where matters fall outside the role’s scope. Qualifications & Skills A relevant qualification or experience in health, wellness, nutrition, fitness, coaching or a related field is preferred. Candidates should have strong communication, customer service and organisational skills, with the confidence to conduct consultations, build client relationships and work towards performance targets. What We Offer A basic salary of £28,000 per annum. Additional performance-based commission. Professional training and ongoing development. Opportunities to build experience in health, wellness and client consultancy. A supportive and professional working environment. Opportunities for career progression as the business develops.

    Immediate start!
    No experience
    Easy apply
  • Experienced Retail Sales Assistant – Full Time | Bluewater
    Experienced Retail Sales Assistant – Full Time | Bluewater
    10 days ago
    £13.5 hourly
    Full-time
    Bexleyheath

    FULL-TIME POSITION Previous retail sales experience is required. This role is based at Bluewater Shopping Centre, Greenhithe. Please check your commute before applying. Competitive Pay + Monthly Bonus + Career Progression Join one of Europe’s leading smartphone accessories retailers, with over 100 stores across the UK and Europe. We’re looking for an experienced Retail Sales Advisor who enjoys selling, engaging with customers and delivering exceptional service. Your role • Deliver outstanding customer service, • Recommend premium smartphone accessories, • Achieve sales targets, • Maintain excellent store standards, • Work as part of a high-performing team Requirements • Previous retail sales experience (essential), • Excellent communication skills, • Positive, target-driven attitude, • Flexible to work weekdays and weekends, • Right to work in the UK What we offer • Competitive salary, • Monthly performance bonus, • Staff discount, • Full training, • Career progression within a growing international company If you enjoy selling, love working with people and want to build a career in retail, apply today.

    Immediate start!
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  • Sales Professional
    Sales Professional
    12 days ago
    £1200–£2500 monthly
    Full-time
    Stratford, Newham

    Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

    No experience
    Easy apply
  • Retail Sales Advisor
    Retail Sales Advisor
    16 days ago
    £13.5 hourly
    Full-time
    London

    Retail Sales Advisor (Full-Time) Competitive Pay + Monthly Bonus + Career Progression Join one of Europe’s leading smartphone accessories retailers, with over 100 stores across the UK and Europe. We’re looking for an experienced Retail Sales Advisor who enjoys selling, engaging with customers and delivering exceptional service. Your role • Deliver outstanding customer service, • Recommend premium smartphone accessories, • Achieve sales targets, • Maintain excellent store standards, • Work as part of a high-performing team Requirements • Previous retail sales experience (essential), • Excellent communication skills, • Positive, target-driven attitude, • Flexible to work weekdays and weekends, • Right to work in the UK What we offer • Competitive salary, • Monthly performance bonus, • Staff discount, • Full training, • Career progression within a growing international company If you enjoy selling, love working with people and want to build a career in retail, apply today.

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  • Sales Consultant
    Sales Consultant
    17 days ago
    £1500–£3000 monthly
    Full-time
    Romford, Havering

    Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition?We have exciting opportunities to work in Imperial Bamboo .Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo.Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills.If you are interested, please read further details below:Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members!This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision .Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and companyAchieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity.Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills.Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfactionPlease note that these are not exhaustive listsLocation This role is based in Central 17 Walthamstow LondonSalary and Benefits Competitive salary and benefits reflective of a luxury retail brand.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE- PLEASE SEND YOUR CVS VIA THE CHAT. NO-SHOWS WILL NOT BE CONSIDERED

    Immediate start!
    No experience
    Easy apply
  • Auto Motive Technician - Car Mechanic
    Auto Motive Technician - Car Mechanic
    24 days ago
    £32000–£42000 yearly
    Full-time
    London

    New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

    No experience
    Easy apply
  • Optical Consultant
    Optical Consultant
    27 days ago
    £12.5–£15 hourly
    Part-time
    London

    Job Opportunity: Bilingual Romanian-English Speaker* We are looking for a talented individual who is fluent in both Romanian and English to join our team! If you have excellent communication skills and are eager to contribute in a dynamic environment, we want to hear from you. This role offers the chance to work in a diverse and supportive team with room for growth. Key Requirements: • Fluent in Romanian and English (written and spoken), • Strong communication skills, • Ability to work independently and as part of a team 🔍 Position: Optical Assistant/Dispensing Asistant 📍 Location: Burnt Oak broadway,London🗣️ Language Requirement: Proficiency in Romanian is a MUSTAs a part of our team, you'll be responsible for:Assisting customers in selecting the perfect eyewear and lenses Conducting preliminary eye tests and measurements Offering expert advice on frame selection and lens options Providing exceptional customer service and building lasting relationships What we're looking for:Previous experience as an Optical Assistant or Dispensing assistant is preferred but not necessary Proficiency in both English and Romanian languages Strong interpersonal skills and a passion for helping others Attention to detail and a keen eye for fashion trends Flexibility to work on weekdays and weekendsDon't miss out on this fantastic opportunity to be a part of our dedicated team. Apply today and help us bring clarity and style to the world of eyewear! 💼👓

    Immediate start!
    No experience
    Easy apply
  • Sales Advisor
    Sales Advisor
    1 month ago
    £12.71 hourly
    Part-time
    London

    Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

    Easy apply
  • FM Human Resources Manager
    FM Human Resources Manager
    3 days ago
    £60000 yearly
    Full-time
    London

    People Partner London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits Reports to: Chief People Officer This is a brilliant opportunity for a hands-on People Partner who wants to be close to the business, influence real change and help our managers create great places to work. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not a People team sitting far away from the action. We're close to our restaurants, our managers and our teams, and this role is right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to influence how we support our teams, work closely with senior leaders and make a genuine impact across the business. You'll also have space to keep growing yourself, with opportunities to get involved in people projects, leadership development, coaching and wider business initiatives as we continue to evolve. We're looking for a People Partner to work alongside our Operations Managers, helping our restaurant teams thrive. You'll build trusted relationships, coach leaders, support managers through the moments that matter and help create an environment where people can do their best work. This is a hands-on role with plenty of variety and influence. One day you could be supporting a manager through a complex people matter, the next you'll be using insight to spot trends, shaping practical people plans or helping us develop future leaders. If you enjoy working closely with people, balancing commercial thinking with empathy and making a real difference across a multi-site business, we'd love to hear from you. You'll love this role if · You like being close to the business and out with managers, not hidden behind a desk. · You enjoy coaching leaders, solving problems practically and seeing the difference your work makes. · You want exposure to senior leaders, people strategy and projects that shape how our teams grow. What you'll be doing • Partner with Managers to support our restaurants and people., • Coach and develop managers to build confident, capable teams. · Lead a wide range of employee relations cases with confidence, fairness, consistency and sound judgement. • Use people insight and data to spot trends and improve the employee experience. · Bring strong attention to detail to employee relations, people processes, documentation and follow-up, making sure advice is accurate, consistent and well managed. • Support talent development, succession planning and leadership capability., • Help shape practical people initiatives that support our restaurants today and as we continue to grow., • Work closely with the wider People team to keep things simple, consistent and people focused. We're looking for someone who • Has HR Business Partner or Senior HR Advisor experience in hospitality, retail or another fast-paced customer facing multi-site business. · Has strong employee relations knowledge, including confidence managing complex cases and a solid understanding of UK employment law. · Is CIPD qualified or working towards qualification; however, practical, commercial HR experience and strong judgement are just as important. • Builds trust quickly and enjoys coaching and supporting managers., • Brings a practical, solutions-focused approach. · Has excellent attention to detail and takes pride in getting the important things right, especially when handling sensitive people matters. • Understands that every conversation matters., • Loves working with people as much as processes., • Wants to help create workplaces where everyone feels welcome and supported. Our values in this role · Welcome Everybody: You create a safe, inclusive and respectful environment where managers and teams feel listened to, supported and treated fairly. · Love Your Food: You care about the details that make Franco Manca special and help managers build teams who are proud of the food, service and experience they deliver. · Keep It Moving: You work with pace, clarity and common sense, helping managers resolve people matters quickly, fairly and practically. · Put On a Great Show: You understand that great people experiences lead to great restaurant experiences, and you help managers create teams who deliver warm, genuine hospitality every day. What you'll get · Up to £60,000 per year · Annual discretionary bonus scheme · 25 days holiday plus bank holidays · Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme · Season ticket loan · Medicash health cash plan, including dental, glasses, physiotherapy and more · 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters · Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home · 50% staff discount when dining in any Franco Manca restaurant · Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks · Annual social events, incentives and competitions · Up to £500 employee referral scheme, subject to terms and conditions · Development opportunities to support your growth and progression If this sounds like the kind of People Partner role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Part Time Style Advisor
    Part Time Style Advisor
    1 month ago
    £12.75 hourly
    Part-time
    London

    Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. We are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus. THE ROLE: Our retail style advisors will be organised, confident and fun, looking to grow their fashion styling and sales assisting skills within the Glassworks brand. This role is perfect for someone who is driven to succeed in retail, who is positive and hard-working and likes to work in a team. So what will I be doing every day? • Deliver fantastic customer focused service in a confident, helpful tone, • Meet sales targets given to you by your management, and partake in any necessary training in order to improve sales results, • Communicate the brand messaging accurately and be a Glassworks brand ambassador, • Demonstrate a strong understanding of the clothing and jewellery that's in store in order to help customers with the product, • Help to receive deliveries, check all items for quality control, flag any issues to the buying department, • Help to pack warehouse transfer requests, • Help to keep the stock room neat and tidy, • Support store management in the day to day running of the store, performing daily tasks to keep the store tidy and clean, • Support store management with visual merchandising and mannequin changes, • Be punctual and reliable, • Have a positive, enthusiastic attitude EMPLOYMENT PERKS • Pension scheme, • Commission scheme, • Vibrant team culture WORKING HOURS: Part-time (approx. 24 hours) over Friday-Sunday

    Immediate start!
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  • Sales Advisor
    Sales Advisor
    1 month ago
    £25000–£35000 yearly
    Full-time
    Teddington

    About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities Engage with potential customers through face-to-face interactions, building rapport and understanding their needs Present and explain products and services confidently, offering solutions tailored to each customer Negotiate and close sales while maintaining a professional and positive customer experience Accurately record customer interactions, sales activity, and follow-ups using internal systems Work closely with team members and management to ensure smooth service delivery and customer satisfaction Contribute to daily and weekly sales targets while maintaining high standards of professionalism Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For Positive attitude and a strong willingness to learn and develop Excellent communication and interpersonal skills Confidence speaking with new people in a face-to-face environment Strong work ethic and self-motivation Ability to work well both independently and as part of a team A goal-oriented mindset with motivation to achieve targets Good organisation and time management skills Resilience and the ability to stay positive when facing challenges Professional and friendly approach when interacting with customers A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

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    Easy apply
  • Business Development Associate
    Business Development Associate
    2 months ago
    Full-time
    London

    Business Development Associate Location: London (Fully Onsite) Department: Commercial / Sales Reports to: Commercial Team Lead Join Conosco and Help Businesses Transform Through Technology At Conosco, we help ambitious organisations unlock the full potential of technology through managed IT services, cloud solutions, cybersecurity, business continuity, and digital transformation expertise. We are looking for a driven, ambitious, and commercially minded Business Development Associate to join our growing Commercial Team. This is an exciting opportunity for someone who thrives on building relationships, opening doors, creating opportunities, and making a direct impact on business growth. This is not a traditional sales development role. You'll be trusted to engage decision-makers, run discovery conversations, develop opportunities, and progress deals through the sales cycle. Working alongside experienced sales and technical specialists, you'll play a key role in helping organisations solve real business challenges through technology. If you're motivated by targets, enjoy speaking with senior business leaders, and want a clear pathway into a Business Development Manager role, we'd love to hear from you. What You'll Be Doing: Generate New Business Opportunities • Identify and engage organisations that fit Conosco's ideal customer profile, • Build and maintain a healthy pipeline of SMB and mid-market prospects, • Research target organisations and key decision-makers, • Create and execute strategic outreach campaigns Drive Outbound Sales Activity You'll be responsible for creating new opportunities through: • Cold calling, • Email outreach, • LinkedIn networking and social selling, • Event follow-up and networking activities, • Marketing campaign engagement Your objective will be to secure meetings with senior stakeholders, including: • Managing Directors, • CEOs, • Finance Directors, • IT Managers, • Heads of Technology, • Operations Leaders Conduct Discovery & Qualification Meetings You'll lead meaningful conversations to understand: • Current IT environments and support models, • Cybersecurity risks and challenges, • Cloud adoption and transformation plans, • Business growth objectives, • Operational pain points and inefficiencies You'll qualify opportunities and determine how Conosco's services can deliver measurable value. Position Technology Solutions Develop expertise across our core service portfolio, including: • Fully Managed IT Support, • Co-Managed IT Services, • Cybersecurity Solutions, • Microsoft 365 & Azure Cloud Services, • Backup & Disaster Recovery, • Business Continuity Solutions, • Mobile Communications You'll confidently communicate the commercial and operational benefits of our solutions to prospective clients. Support Proposal Development & Sales Progression • Work alongside technical specialists to develop tailored solutions, • Assist in preparing commercial proposals and recommendations, • Present solutions to prospective customers, • Progress opportunities through the sales cycle, • Manage smaller opportunities through to close Collaborate Across the Business You'll work closely with: • Marketing Teams, • Technical Consultants, • Pre-Sales Specialists, • Service Delivery Teams, • Senior Sales Leadership Ensuring prospects experience a seamless journey from initial engagement through to onboarding. Manage Your Pipeline • Maintain accurate CRM records, • Track sales activity and performance metrics, • Report on pipeline development and opportunities, • Forecast potential revenue generation, • Consistently work towards and exceed sales targets What We're Looking For Essential Experience • Experience in sales, business development, lead generation, or account management, • Proven ability to generate and develop new business opportunities, • Experience conducting outbound prospecting activities, • Strong communication and presentation skills, • Confidence engaging senior decision-makers, • Excellent relationship-building abilities, • Strong organisational and pipeline management skills, • CRM experience and sales process discipline Personal Attributes We're looking for someone who is: ✔ Ambitious and career-focused ✔ Confident and resilient ✔ Highly motivated by success and achievement ✔ Naturally curious and consultative ✔ Commercially aware and business-minded ✔ Energetic and proactive ✔ Competitive and target-driven ✔ Passionate about building relationships Most importantly, you'll be someone who enjoys creating opportunities and helping clients solve business challenges through technology. Why Join Conosco? Career Progression That Rewards Performance This role offers a genuine pathway into a Business Development Manager position. From day one, you'll be trusted to: • Own your pipeline, • Develop opportunities independently, • Engage senior stakeholders, • Contribute directly to revenue growth As your success grows, you'll progress into larger opportunities, increased deal ownership, and greater strategic responsibility. High performers can expect accelerated career progression into senior commercial roles, with opportunities to influence go-to-market strategy, lead key client engagements, and mentor future team members. What Success Looks Like In your first 12 months, you'll be: • Building a strong pipeline of qualified opportunities, • Creating meaningful relationships with decision-makers, • Consistently exceeding activity and opportunity targets, • Contributing directly to new business revenue, • Becoming a trusted advisor to prospective clients, • Positioning yourself for promotion into a Business Development Manager role Ready to Build Your Sales Career? If you're a motivated sales professional looking for an opportunity where your effort directly impacts your success, and you want to develop your career within a growing technology business, we'd love to hear from you. Apply today and become part of a team that's helping businesses achieve more through technology

    Immediate start!
    Easy apply
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