Customer service advisor jobs in United Kingdom

Room Leader Key InformationLocation: Wanstead, Redbridge, Greater London, United Kingdom Greater London E11 2NU Contract Type: Full-timeContract Length: PermanentSalary:£15.29 - £15.40 per hour (£32,047.84 - £32,278.40 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team in Wanstead, Redbridge, Greater London, United Kingdom. Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

Recycling Advisor - Admin & Clerical Contract: 36 Days Recruiter: Aatom Recruitment Aatom Recruitment is currently seeking an experienced Recycling Advisor - Admin & Clerical to work on behalf of a local authority. About the role • To increase participation in the Authority’s recycling service and reduce recycling contamination by engaging directly with residents and businesses., • The role involves property surveys, door-to-door visits, advice and education campaigns to help residents reduce waste and recycle more effectively, with a particular focus on improving the quality of household recycling. Key responsibilities include: • Conduct surveys and assessments of residential properties to understand current recycling behaviours and identify barriers to participation., • Engage directly with residents through door-to-door visits, community events and roadshows to promote food recycling, packaging recycling and general waste reduction., • Provide tailored advice and practical information to residents about the correct use of recycling services., • Monitor participation levels, capture feedback from residents, and help identify areas requiring further intervention or targeted campaigns., • Assist in the distribution of leaflets and other materials to encourage correct recycling practices., • Support communication campaigns and social media content by feeding in local insights and examples., • Maintain accurate records of visits, surveys, engagement activities and resident feedback., • Work closely with other teams (e.g. collections, communications, enforcement) to help address local recycling challenges., • Undertake other duties, commensurate with the grade, as may reasonably be required. About you • Good general education (e.g. GCSEs or equivalent)., • Experience of working directly with the public, ideally through outreach, community engagement, sales or advisory work., • Awareness of recycling, food waste and wider environmental issues (training can be provided)., • Relevant training in customer service, community engagement or sustainability, • Experience of recording and reporting data accurately (e.g. surveys, CRM systems, Excel)., • Confident communicator, able to engage with residents from a range of backgrounds in a polite and persuasive way., • Good observational and problem-solving skills to identify local barriers to recycling., • Able to work both independently and collaboratively as part of a team., • Basic IT skills for recording survey results and producing reports., • Enthusiastic and positive attitude to promoting environmental sustainability., • Respectful, approachable and able to build trust quickly., • Flexible and able work earlier or later shifts as and when required to support service needs., • Adhere to NLWA’s values and meet the standard NLWA requirements for the post., • Be physically able to walk long distances, use a trolley to transport materials and willingness to work outdoors in all weather

Job Title: Nursery Manager Location: London, London, United Kingdom, London, W9 2EHContract Type: Full-timeContract Length: Permanent Hours: 40 hours per week Salary: Competitive (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won’t just implement systems; you’ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up to £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions., • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured., • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts., • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian’s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You’ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider., • Legal Cashier experience, • Proven track record in implementing legal practice management systems., • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows., • Ability to produce clear, structured technical documentation for both internal and client use., • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations., • Familiarity with Actionstep is highly advantageous, though not essential., • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes., • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems—we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: • Managing incoming enquiries across multiple digital platforms, • Triaging, prioritising and responding to user queries efficiently, • Identifying and escalating high-risk, safeguarding or data protection issues, • Providing clear guidance to users, including those in complex or difficult situations, • Maintaining accurate records and ensuring enquiries are followed through to resolution, • Identifying trends or recurring issues to support service improvements, • Updating help content, guidance and internal documentation You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: • Experience providing user support within digital or information-heavy environments, • Ability to recognise and manage sensitive or high-risk cases, • Knowledge of data protection principles in a support or case-handling setting, • Strong written communication skills with a clear and empathetic approach, • Experience managing multiple enquiries and meeting deadlines, • Good organisational skills and attention to detail, • Experience using helpdesk or ticketing systems, • Experience supporting online platforms or digital services, • Experience contributing to user guidance or knowledge bases This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service, • Up to 8% contributory pension scheme, • Flexible working arrangements, • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Position: Occupational Therapist Location: Woodford Green, East London Hours: Full‑time and part-time considered Salary: up to £50000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Job Description As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. In this role, you will develop new business opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluency in English is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in London as our Full-Time Sales Advisor in our London stores. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we're looking for: • Strong communication skills, • A true brand ambassador, • Positive and enthusiastic and proactive attitude, • Interest in fashion and/or arts in general, • Perfect communication in English, • Ability to engage with clients and create an amazing experience You'll be responsible for: • Assisting clients by giving excellent customer service at the store, • Achieving store daily, monthly and yearly goals., • Communicating the value of our products to customers and representing FARM Rio, • Sharing FARM Rio knowledge and brand partnerships with clients at the store, • Maintenance of store visuals, • Deliver outstanding styling sessions Establish loyalty within the community, • Securing sales FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

Job Title: Lettings & Sales Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location, • Career progression opportunities within a fast-growing business Join Us: If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Account Manager (Enterprise Accounts) – Colocation & Infrastructure Our client, a leading provider of premium data center solutions, is seeking a relationship-driven Account Manager to join their growing team. This is a high-impact role focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely on account management and retention. You will be the primary point of contact for enterprise customers (tier-1 companies utilizing data center space), ensuring their technical and operational needs are met. • Relationship Management: Act as a trusted advisor to a portfolio of existing enterprise clients., • Retention & Growth: Identify opportunities for organic upselling and cross-selling within your assigned accounts., • Client Advocacy: Ensure a seamless experience for clients, acting as the bridge between their technical teams and internal operations., • Strategic Oversight: Manage contract renewals and maintain high levels of client satisfaction., • No Cold BD: This is a "farming" role; there is no requirement for cold calling or new business prospecting. Requirements We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career. • Experience: A background in account management or high-level customer service is essential., • Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders., • Attitude: A proactive, "customer-first" mindset with a focus on problem-solving., • Location: This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week. The "Nice-to-Haves" • Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector., • Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities., • Service Excellence: Any background in high-touch customer service environments. Package & Benefits Our client offers a highly competitive base salary tailored to junior-to-mid-level professionals, complemented by an industry-leading incentive structure. • Bonus: Performance-based bonuses of up to 100% of your base salary., • Health: Comprehensive private medical insurance., • Retirement: Competitive pension scheme., • Flexibility: A modern, hybrid working model based in a prime London location.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. TCS has a proud record of delivering digital public services that make a difference to citizens. This is an opportunity to join a growing team in an expanding market as TCS aggressively grows its UK public sector business The Role This post is within the UK Public Sector (PS) Major Market Unit, whose goal is to grow TCS market share in the UK by competing for contracts across the public sector, including central government, local authorities, NHS, and arm’s‑length bodies. The Central Government Pre‑Sales Lead – Public Sector is responsible for leading the end‑to‑end pre‑sales and solutioning activities for public sector opportunities. The role contributes directly to winning new business, playing a critical part in shaping winning propositions by: • interpreting customer requirements and business needs,, • ensuring technical and commercial compliance,, • supporting sales teams throughout the bid lifecycle, and Pre‑Sales & Solution Leadership • Lead pre‑sales activities for public sector opportunities across technology services (e.g. AI-led digital transformation, cloud, data, enterprise solutions, cyber security, application services, managed services)., • Own the overall bid proposition, ensuring alignment to customer requirements, policy constraints, and evaluation criteria., • Working often within very tight timescales, and supporting multiple parallel workstreams, • Work closely with bid managers to support competitive tenders via UK Public Sector frameworks including GCA and NHS Frameworks, • Contribute to written responses, solution descriptions, implementation approaches, service models, risk and assurance sections., • Act as a trusted advisor to public sector clients, engaging with technical, operational, and commercial stakeholders., • Collaborate with sales, delivery, commercial, legal, security, and partner teams to produce robust and deliverable solutions., • Support costing models, rate cards, assumptions, and commercials in collaboration with finance and commercial teams., • Balance competitiveness with deliverability and margin objectives., • Identify risks, dependencies, and mitigations early in the bid lifecycle., • Act as the primary pre‑sales interface with Legal and Commercial teams for public sector opportunities., • Identify contractual risks, assumptions, dependencies, and obligations, and ensure they are clearly articulated within bid responses and internal approvals., • Provide coaching and oversight to bid teams that include pre‑sales consultants, solution teams, commercial and contract teams., • Promote best practice reuse through solution libraries, case studies, and standard propositions. Essential skills/knowledge/experience: • Proven experience leading pre‑sales activities as part of selling IT services into UK central government and agencies., • Strong understanding of public sector procurement act, frameworks and tendering processes., • Experience designing and articulating complex technology and services solutions., • Ability to influence and engage senior client stakeholders., • Strong written and oral communication skills, particularly for bid responses., • Experience across technology and business services in one or more domains: AI, cloud, digital transformation, data & analytics, cyber security, enterprise solutions, application services, managed services., • Experience of pre‑sales activities as part of selling IT services into UK NHS, • Knowledge of relevant standards such as ISO 27001, GDPR, accessibility (WCAG), and security clearance requirements., • Degree or equivalent professional experience in technology, business, or related field., • Strategic thinker with strong attention to detail., • Collaborative, structured, and outcomes‑focused., • Comfortable operating in complex, regulated environments. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Join a Growing Team in London!: Entry Level Sales Role – Full Training & Immediate Starts Available Looking for a role that will support your development within a fast-paced, customer-facing sales environment? Our client, a well-established sales and marketing company based in Central London, is currently looking for ambitious Entry Level Sales Advisors to support ongoing growth and increasing client demand. With full training provided, successful applicants will be able to start immediately. The key attributes they are looking for: • Positive and proactive attitude, • Professional manner and appearance, • High customer service standards, • Willingness to travel both nationally and internationally, • Must have FULL time availability What you’ll be doing: • Generating a new customer base for clients, • Collaborating with a motivated sales team within event-based campaigns across the London area, • Customer service, • Sales acquisition The rewards of joining this team: • Competitive day rate plus commission + performance-based incentives, • Access to coaching in customer service, sales, and marketing, with clear progression opportunities, • A lively and social working environment with regular team events, • Support from a successful and established sales and customer service team, • Uncapped earning potential with performance-based incentives, • Opportunities to travel Ready to Launch Your Career? They are currently holding informal conversations for their sales and customer service opportunities, with the aim of onboarding successful candidates for an immediate start. Roles involve working directly with customers in face-to-face, field sales environments in and around the London area. Experience is not required, this full-time equivalent opportunity operates on a self-employed, day rate plus commission basis and includes a comprehensive development and training programme. However, experience in roles such as retail, warehouse, administration, receptionist, customer service, sales, marketing, sales assistant, cleaner, customer service advisor, direct sales, promotions, events coordination, hospitality, front of house, or bar work may be beneficial. If you feel you meet these requirements and are ready for a new career opportunity, apply now. This role is not suitable for candidates still in education (school/College/University) or current international students. Due to the demands of the role, our client is seeking candidates that can commit to 4/5 FULL DAYS per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

GTM Senior Recruitment Consultant & Team Lead Liverpool Street, Central London - Hybrid At 5V Tech, we operate at the forefront of AI, Deep Tech, Edge AI, and IoT - partnering with global leaders and high-growth innovators to place senior, niche talent. As part of 5Values, and with exclusive access to networks like the Edge AI Foundation, we offer unrivalled market reach and credibility in some of the fastest-evolving technology spaces. We’re now looking for a commercially sharp, technically curious Senior Recruitment Consultant & Team Leader to take ownership of our Go-To-Market (GTM) desk - with a clear pathway into leadership. This is a true 360 role where you’ll lead from the front, managing the full recruitment lifecycle across Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, and Marketing roles within cutting-edge tech environments. Alongside billing, you’ll build and lead your own specialist GTM team - mentoring junior consultants and shaping the desk into a high-performing revenue stream. You’ll act as a trusted partner to clients, leveraging our unique ecosystem, networks, and market insight to drive business development and deliver real value. This role is ideal for someone who thrives commercially, enjoys developing others, and wants to build something of their own within a high-growth business. In return, you’ll get autonomy, progression into leadership, equity potential, and the opportunity to operate in one of the most exciting and future-facing markets in tech - all backed by a collaborative, high-performance culture and uncapped earning potential. About 5V Tech 5V Tech is the specialist technology recruitment brand within 5Values Consulting Group, focused exclusively on placing senior and niche talent across AI, Deep Tech, Edge AI, and IoT. As the sole talent partner to the Edge AI Foundation and a trusted advisor to leading semiconductor, embedded systems, and AI-native companies globally, we occupy a unique position at the intersection of talent and frontier technology. Our client base includes tier-one names such as NXP, Silicon Labs, Skyworks, and ARM alongside high-growth start-ups building the next generation of intelligent edge infrastructure. We are now scaling our go-to-market capability and are looking for a commercially sharp, technically curious recruiter to lead that charge. The Role This is a dual-focus position combining high-performance billing with the responsibility of building and leading a small, specialist GTM recruitment team. You will own the full 360-degree recruitment lifecycle for go-to-market roles — covering Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, and Marketing — across the AI, Deep Tech, Edge AI, and IoT ecosystem. In parallel, you will recruit, mentor, and develop junior consultants into the team, shaping the GTM desk into a standalone revenue engine within 5V Tech. Key Responsibilities Billing & Business Development • Manage the full 360 recruitment cycle for GTM roles across perm and contract within AI, Deep Tech, Edge AI, and IoT markets., • Proactively develop new client relationships and expand existing accounts through consultative, insight-led engagement., • Build and maintain a high-quality candidate network of GTM professionals operating in deep-tech and emerging-technology environments., • Consistently achieve and exceed individual revenue targets, contributing directly to brand-level P&L performance., • Leverage 5V Tech’s ecosystem position — including our partnership with the Edge AI Foundation, our IoT podcast reach, and WEF IoT Council membership — to generate warm leads and differentiated market access. Team Leadership & Development • Recruit, onboard, and develop junior consultants into your GTM team, instilling commercial discipline and sector expertise from day one., • Set and monitor individual KPIs, pipeline metrics, and activity targets, holding the team to a high-performance standard., • Run structured weekly 1:1s, desk reviews, and coaching sessions to accelerate team capability and billing output., • Foster a culture of accountability, curiosity, and deep market knowledge within the GTM desk. Market Intelligence & Strategy • Develop and maintain a detailed map of the AI, Deep Tech, Edge AI, and IoT GTM landscape — including key companies, hiring patterns, compensation benchmarks, and talent flows., • Contribute market insights to 5V Tech leadership to inform brand positioning, content strategy, and commercial planning., • Represent 5V Tech at industry events, meetups, and conferences to build profile and generate pipeline. Candidate Profile Essential experience • 3–5 years of 360 recruitment experience, with a demonstrable track record of billing consistently above target., • Proven experience placing GTM / commercial roles (Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, or Marketing) within technology or deep-tech sectors., • Strong commercial acumen — comfortable owning a desk P&L, forecasting pipeline, and driving business development independently., • Genuine interest in and working knowledge of AI, Deep Tech, Edge AI, IoT, or adjacent frontier technology domains., • Demonstrable ability to mentor or lead junior team members, even informally, with a clear appetite for formal leadership., • Excellent communication and stakeholder management skills, capable of engaging credibly with C-suite and VP-level hiring managers. Desirable • Existing network of GTM professionals within the AI, semiconductor, embedded systems, or IoT ecosystem., • Experience operating within a specialist or boutique recruitment environment (not solely high-volume generalist)., • Familiarity with Bullhorn CRM and LinkedIn Sales Navigator., • Track record of placing internationally, particularly across EMEA and the US. What We Offer • A specialist desk in one of the fastest-growing and most defensible segments of the technology recruitment market., • Unrivalled market access through the Edge AI Foundation partnership, IoT podcast, and WEF IoT Council network., • Clear progression to desk leadership with genuine equity participation via an established EMI option pool., • Hybrid working from our London base, with flexibility and autonomy to run your desk your way., • A collaborative, accountability-driven culture within a founder-led business approaching a significant growth milestone. What You’ll Get in Return • Competitive base salary, uncapped commission, and performance-linked bonuses., • Uncapped commission (up to 33% Perm, 40% Contract, no minimum threshold), • 29+ days holiday (increases to 32 with tenure) + all bank holidays, • Up to 2x extra paid days off per year, • Fully paid gym membership via Hussle +, • International Travel Opportunities, • Up to 3 months paid sabbatical after 5 years of service, • £1,000 annual personal development fund, • Tailored career progression from Trainee to Director level, • Monthly lunch clubs, sales days and team trips, • Annual Profit Share bonus, • Yearly company trip abroad, • £25 personal allowance for salon treatments every 6 weeks How to Apply To apply, please submit your CV and a brief note on why this role interests you to: Alternatively, reach out directly to the 5V Tech team on LinkedIn. 5Values Consulting Group Ltd is an equal opportunities employer. All applications will be treated in the strictest confidence.

Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of Cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury Houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment. Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile. Isabel MARANT is looking for a new full time (40 hours) Sales and Stylist Advisor for its store in London - Mayfair. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times Profile You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. • You have a perfect understanding of retail business KPIs, • You have an excellent personal presentation, • You are proactive and positive, a good team player with high level of motivation, • You are passionate for customer service and sales floor, committed to achieving targets, • You are focused on the client’s needs and experience, willing to build long-lasting relationships, • You have excellent communication skills to ensure clear, effective communication with management, staff and clients. Position to be filled on a 6-month fixed-term contract If you wish to be considered, please send us a quick presentation and resume in English. IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here:

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

THE QUICK VERSION (BEFORE YOU SCROLL PAST) Package: £55,000 base salary (pro-rated if part-time). OTE £70,000 including performance bonus. Profit share on top. Hours: Full-time or 0.8 FTE - your choice, agreed at offer stage. 9-Day Fortnight: Compress your hours over 9 days and take every other Friday off. This is a contractual option, not a perk we might take away. Location: Central London, hybrid. 3 days in the office, flexible hours between 08:00-18:00. How to Apply: Do not just send a CV. Tell us why this role interests you, what you would bring, and why you are a strong fit. Then attach your CV. Applications without context will not be prioritised. Please note: We receive 400-500 applications per role and cannot respond to everyone. We will only contact candidates we wish to take forward. There is no visa sponsorship available - applicants must have a permanent right to work in the UK. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare and pharma, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients. THE ROLE This is a hands-on Account Director role focused on day-to-day client ownership and delivery. You will be the primary lead for a portfolio of accounts, typically 3-6 active clients. Your portfolio value will vary with mix and is expected to sit below the threshold that would warrant a dedicated Client Partner position. You will brief work, drive delivery, solve problems, and be the first call when clients need support. You will work with project managers on larger or more technical programmes, while remaining accountable for the client experience and commercial outcomes. You are accountable for both revenue and profitability. Good revenue with poor margins does not work. You will grow accounts where appropriate, protect margin, and ensure work is delivered on time, on budget, and to a standard that keeps clients coming back. Base salary is supported by a performance bonus tied to client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals. WHAT YOU'LL DO Account growth and development (20% of your time) Identify and develop opportunities to grow revenue within your existing accounts. Understand client business objectives, spot gaps, and propose solutions that deliver measurable value. Support new business efforts when opportunities align with your experience or client sector. Participate in pitches and RFPs from brief stage through to handover, ensuring smooth transitions when new work is won. Build trusted advisor relationships with senior client stakeholders (with senior escalation support available when required). Client relationship management (20% of your time) Maintain strong, proactive relationships with clients across your portfolio. Conduct regular reviews, check-ins, and planning sessions appropriate to account size and complexity. Tease out challenges, blockers, and unspoken problems before they escalate. Be the client's first point of contact when something needs solving. Ensure clients feel heard, supported, and confident in the agency's ability to deliver. Project and programme delivery (60% of your time) Manage the day-to-day delivery of client projects and programmes. Translate client needs into clear, actionable internal briefs for creative, UX, strategy, and development teams. Brief teams properly, ensuring context, constraints, and success criteria are understood. Attend and contribute to client workshops, working sessions, and planning meetings. Work in partnership with project managers on larger or more complex programmes, maintaining overall client accountability. Drive work through the business, removing blockers and keeping momentum. Manage budgets, timelines, and scope to protect margin without compromising quality. Ensure delivery standards meet or exceed client expectations and contribute to 9/10+ Drum Recommends ratings. Commercial accountability Own the revenue and profitability performance of your client portfolio. Forecast revenue accurately and flag risks or opportunities early. Manage scope, budget, and client expectations to protect margins. Ensure invoicing, reconciliation, and financial reporting for your accounts is accurate and timely. Contribute to the agency's overall financial health through disciplined account management. WHO YOU ARE We are looking for a T-shaped client services professional. Deep in client management, commercial ownership, and delivery - but broad enough across disciplines to hold your own in conversations about brand strategy, creative development, campaign planning, UX, and web development. You do not need to be a specialist in any of these, but you need to understand enough to brief well, challenge constructively, and translate between client needs and specialist teams. The best people for this role have typically worked across integrated or multi-discipline agencies. They understand how campaigns, creative, brand, digital, and development connect - and they know how to orchestrate work across those disciplines without losing the thread. Beyond that, you are: • Naturally curious. You ask questions, dig into the detail, and want to understand how things work and why they matter., • Commercially minded and comfortable owning numbers., • A natural problem solver who thrives in the detail but does not lose sight of the bigger picture., • Calm under pressure and capable of managing multiple priorities without dropping the ball., • Confident briefing and working alongside creative, technical, and strategic teams., • A strong communicator who translates complexity into clarity for both clients and internal teams., • Consultative by nature, with the ability to challenge clients constructively when needed., • Driven by outcomes, not activity. You care about what gets delivered and how it performs., • Accountable and self-motivated. You do not need to be managed, but you know when to ask for support. EXPERIENCE AND SKILLS Experience: A minimum of 7 years in client services or account management within agency environments. We would expect experience across at least three solid agencies - people who have only worked in one place tend not to have the breadth we need. A proven track record of managing accounts, driving delivery, and growing client relationships is essential. Integrated background: You must have worked across multiple disciplines, not just one channel. We need someone who has lived in environments where brand, creative, campaigns, digital, and web development sit under one roof, or who has built that breadth by moving between agencies. Sector experience: Strong preference for healthcare, pharma, or retail experience, ideally across both B2B and B2C. A credible background in at least one regulated or complex sector will set you apart. Commercial acumen: Strong understanding of budgeting, forecasting, profitability, and revenue management. Project management: Able to manage projects directly when needed, and equally able to work alongside seasoned project managers on larger projects and programmes, enabling them to deliver and succeed. Client relationship management: Proven ability to build and maintain senior-level client relationships, with evidence of retention and satisfaction. Communication: Excellent written and verbal communication skills. Able to present, facilitate, and negotiate with confidence. Technical proficiency: Comfortable with Mac, Office, cloud-based project management and collaboration tools, and AI tools. Some practical experience using AI in a professional context is expected. Organisation: Exceptional organisational skills, attention to detail, and ability to work at pace in a deadline-driven environment. Team collaboration: A natural collaborator who works well with project managers, creatives, strategists, and developers without relying on formal line management authority. WHAT SUCCESS LOOKS LIKE • Consistent revenue and profitability performance across your client portfolio, in line with agreed targets., • Client retention rates of 90%+ with evidence of account growth year-on-year to agreed targets., • Clients rate their experience at 9/10 or higher on Drum Recommends., • At least two client testimonials or case studies directly attributable to your account management within the first 12 months., • Active contribution to new business wins through pitch support, sector expertise, or smooth post-sale handovers., • Recognition through the agency's bonus structure for demonstrating the behaviours we value: client retention, growth, satisfaction, recommendations, and referrals., • 4 referral conversations from your network in conjunction with the sales team. We do not need you to sell, just facilitate the conversation. REPORTING AND WORKING RELATIONSHIPS You will report to the Group CEO. You will work closely with colleagues in strategy, creative, UX, development and project management.. BENEFITS • Salary: £55,000 base salary (pro-rated if part-time), • On-Target Earnings (OTE): £70,000 (including performance bonus based on client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals), • Employment type: Permanent employee. Full-time or 0.8 FTE (to be agreed), • 9-Day Working Fortnight: Compress your hours over 9 days to enjoy every other Friday off, • Hybrid Working: 3 days per week in office, • Flexible hours: 08:00-18:00, • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service, • Pension: Penfold, • Life Insurance, • Profit Share: Based on company performance, so everyone benefits from our collective success, • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners

Sales Account Manager (UK) Hybrid *Please note this role is based in London and requires you to be in the office three days a week, subject to change. About Pipe Pipe is building cutting-edge embedded financial solutions to help small businesses and software companies build something bigger. We’re a remote-first team of problem solvers who build and ship at a high velocity. We’re customer obsessed and leave our egos at the door. If this sounds fun, join us! The Role As an Account Manager, you will be a key member of our dynamic Sales Organization, serving as a trusted sales advisor to the end users of our PayFac and ISV partners. Your primary mission will be to assist our partners' merchants in onboarding, qualifying, and activating their Pipe offers. In this role, you'll own the entire sales cycle from the initial engagement to the deal closure. Your key responsibilities will include: • Engage with partner merchants, understanding their needs and demonstrating how our Pipe offerings can meet their business objectives, • Manage the entire sales cycle, including prospecting, lead qualification, presentation, negotiation, and closing, • Serve as a dedicated advisor, providing expertise and guidance to ensure a seamless, • onboarding and activation experience, • Monitor and report on sales performance metrics, aiming to meet or exceed targets, • Collaborate closely with the Customer Success and Customer Service teams to ensure a cohesive customer journey and sustained satisfaction, • Provide feedback to the product and marketing teams to help shape our offerings based on market needs and customer feedback Qualifications • Bachelor’s degree or 2 years of experience in a related field, • Proven track record in sales or customer-facing roles, ideally within a fintech, credit, SaaS, or financial services environment, • Strong understanding of sales processes and dynamics, with the ability to negotiate and close deals effectively, • Exceptional communication and interpersonal skills, with an emphasis on building trust and advising customers, • A self-starter mentality with the drive to initiate and manage projects independently, • Proficiency with CRM software (Salesforce) and sales management tools In general, you will be successful at Pipe if: • You want to join a quickly growing startup and make an impact., • You want to be part of a team that holds each other to high standards., • You take end-to-end ownership of your work and enjoy working with different functions across the company., • You have strong written and verbal communication skills., • You want to work in an environment that values and rewards excellence. Compensation and Benefits We are a fully remote company and we believe in taking care of our employees. As a Pipe employee, you’ll receive: • The best equipment to help you do your job., • Flexible vacation and work hours. We believe in a healthy work-life balance (really!), • Private health insurance., • Generous parental leave for anyone who is growing their family, regardless of gender., • Great colleagues! We value a culture of authenticity, humility, and excellence. We want you to make a mark on our culture. Compensation: This role offers a base salary of £52,000, with an additional £34,000 in on-target commission, bringing total on-target earnings to £86,000. You will also receive equity as part of the overall compensation package. We are working to build amazing products, and an amazing place to work too.

CLIENT ADVISOR – Luxury Jewellery & Accessories Location: Luxury Boutique / Department Store Hours: Full-time – 40h Salary: up to £32,000 + Bonus & Commission About the Company A globally recognised luxury house, celebrated for its timeless elegance, exceptional craftsmanship, and iconic designs. With a strong heritage and a modern approach to luxury, the brand is synonymous with sophistication and meaningful client experiences. This is a fantastic opportunity to join a prestigious name within luxury retail, delivering an elevated and personalised service to an international and discerning clientele. Key Responsibilities • Achieve and exceed individual sales targets, • Deliver exceptional client service across both sales and after-sales, • Maintain the highest standards of brand representation and product knowledge, • Act as a role model in client engagement, building long-term relationships and loyalty, • Develop personalised clienteling strategies to drive engagement and sales opportunities About You • Proven experience in luxury retail with a strong sales track record, • Passion for luxury jewellery, craftsmanship, and client experience, • Strong understanding of clienteling and high-end customer service, • Motivated, target-driven, and confident in a fast-paced luxury environment, • Previous experience within jewellery or luxury accessories is highly desirable 360 Talent specializes in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Bid Manager (Pre Sales Function) My Client provides Consulting Services & Software Engineering outsourcing solutions for large Enterprise cross sector (FS, Retail, Mobility, etc) businesses, transforming their digital infrastructure. Their HQ is central London, with 30 locations around the world. Base Salary: £50,000 + Bonus + Benefits. Role Summary This is a newly formed role that will sit at the heart of the consulting function. This is a key role to the global commercial organisation. The Bid Manager will work cross sector and across the companies technology domain specialisms. The role will sit centrally in the business and work closely with the commercial teams, Technology, Service Lines and Delivery businesses. Responsibilities Lead the Bid Management Process required to win new customer projects, this will include Proposal Creation, Statements of Work and Commercial Fee Structures. Provide consultative bid management support solutions for sales function that is proactive, customer-immersed and commercially driven. Take commercial opportunities and shape them into project proposals that are clearly defined, allowing the sales function to close new customer projects. Develop a road map that will allow the Bid Management function to become a customer facing solution role, operating as a trusted advisor to global enterprise customers. Work very closely with the leadership teams across all business functions. Experience 2 years’ post graduate working for a consulting firm or technology services company 2–5 years’ experience in a consulting, pre-sales, solutions or commercial consulting environment A consultative mindset, Strategic, ask the right questions and understand how to connect client problems to solutions Strong commercial acumen Have a good understanding of AI and how it can be used to solve some of the more complex business challenges. Excellent storytelling and communication skills, you can distil complex ideas into clear, persuasive narratives Proven ability to manage multiple stakeholders and run bids or projects in a structured, deadline driven way A proactive, driven personality that is ready to go after opportunities Comfortable in an evolving, fast-paced environment where processes are still being shaped. Inquisitive and willing to challenge the status quo, if something can be done better, you’ll say so Exposure to enterprise clients and an understanding of how large organisations buy technology services Additional Information Location, Soho, Hybrid working available. About CTW Partners CTW Partners is a boutique executive search firm specialising in Technology, Telecommunications, and Digital industries. With a strong presence in EMEA, USA, and APAC, we deliver successful recruitment campaigns for software vendors, service providers, system integrators, and consulting services organisations. Known for our expertise in placing talent at Board, C-level, VP, Director, and Executive roles, we cater to various corporate functions, including HR, Operations, Technology, Sales, Marketing, and Commercial. Headquartered in Manchester, UK, we also have offices in Sydney, Australia, and Dubai, UAE.

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

About The Role Business Development Director Location: UK, London Centric. Reports to: Senior Business Development Director The Business Development Director will lead company growth in the UK specifically in London, in the private and corporate sector. This role focuses on delivering soft services—such as cleaning and security. Key Responsibilities of a Business Development Director This role involves developing and executing comprehensive business development strategies that are closely aligned with the organization’s overall objectives. Key activities include identifying new growth opportunities, setting clear and measurable targets, and ensuring the successful delivery of soft services in accordance with the unique demands of each sector. Relationship Management The Business Development Director is responsible for building and nurturing senior-level relationships with key stakeholders. A key focus is on fostering long-term partnerships that drive mutual growth and value creation. Securing High-Value Contracts A critical aspect of the role is taking ownership of the identification, pursuit, and acquisition of high-value contracts with a range of clients. This responsibility spans the entire sales process—from initial engagement through to contract negotiation and the finalization of agreements. Strategic Leadership and Stakeholder Engagement The Director must demonstrate strong leadership in coordinating both internal and external stakeholders. The goal is to ensure effective collaboration and alignment towards achieving the organization’s business development objectives. Key Accountabilities of a Business Development Director Driving Growth Build and manage a robust pipeline, securing high-value contracts with clients. Lead tendering processes, ensuring tailored solutions for the sectors, with attention to sector-specific compliance. Structure and negotiate commercial deals, balancing profitability and risk. Analyse market trends, policy changes and competitor activity. Represent the company at industry events. Build Customer Relationships Build trusted relationships with clients. Serve as a strategic advisor, understanding the priorities and constraints Ensure operational excellence and regulatory compliance across all sectors Simplicity and Innovating Drive innovation and added value in bids and operations. Collaborate across functions for seamless contract delivery and tailored solutions, ensuring compliance with regulations. Location This is a hybrid role which offers the freedom and flexibility of working remotely combined with regular office attendance to facilitate team connection and collaboration. Given the global remit of the role, regular travel to our locations throughout Great Britain and the Island of Ireland is required. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Sales Advisor - Entry Level - Immediate Starts! (No Experience Required) - LONDON OTE of £25000 - £30000 per annum Would you like the chance to represent Clients in a FUN environment with a GREAT TEAM? Are you looking for an immediate start on your career with a team that values your professional growth? Our client based in London is now offering, full time equivalent, Sales & Customer Service roles, and are looking for enthusiastic 'go-getters' who are looking to start immediately. As a growing Direct Sales and Marketing company, they’re seeking ambitious individuals with strong communication skills and a customer-focused approach—ideal for those looking to build a new career in sales and customer service or simply gain valuable skills and experience. What`s in it for you? • Fantastic earning potential with a day rate plus commission, alongside additional financial incentives to boost your income even further!, • Rapid progression and Business Development opportunities, • Advancement based on individual merit and performance, • Busy social calendar with weekly team nights, • Development of interpersonal skills and confidence, • Opportunities to travel No previous experience is required in this face-to-face field sales role, however people with previous experience in the following areas can also be successful: Sales / Customer Service / Marketing / Promotions / Event co-ordination / Support Worker / Hospitality / Bar work / Retail Assistants / Direct Sales / Warehouse / Sales Representatives or any other customer service and sales roles. As they continue to expand throughout the UK, this self-employed, day rate plus commission opportunity offers a chance to take full ownership of your success and build your sales experience from the ground up. This role is not suitable for candidates still in education (school/College/University), or current international students due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

SAP Source to Pay Implementation Consultant (108704) Base Location: London, Manchester or Birmingham plus network of 20 offices nationally A Manager in our Technology and Data SAP capability will significantly contribute to expanding the SAP Supply Chain Practice, with a primary focus on the Source-to-Pay (S2P) cycle. This individual will lead a team of functional consultants to deliver comprehensive, end-to-end solutions that streamline procurement and purchasing processes, aligned with global business objectives within SAP S/4HANA (Public Cloud and on-prem/private cloud). The role involves close collaboration with business stakeholders to translate diverse requirements into robust, compliant SAP solutions, ensuring seamless integration with other modules and adherence to SAP best practices. The SAP S2P Manager will champion the adoption of S/4HANA capabilities, minimize customizations, and ensure alignment with industry and SAP procurement best practices. Key Responsibilities: • Lead fit-to-standard workshops and translate complex business requirements into scalable SAP S2P functional designs., • Oversee configuration and maintenance of core S2P sub-modules, including Purchasing, Inventory Management, Invoice Verification, and Supplier Management., • Manage critical areas such as direct and indirect procurement, contract management, self-service procurement, and integration with external systems like SAP Ariba., • Coordinate seamless integration between SAP S2P (MM) and other modules such as FI, CO, SD, and PP to ensure data consistency and process flow across the enterprise., • Drive process improvements by leveraging SAP Best Practices and SAP’s latest S/4HANA innovations (e.g., SAP BTP, AI/ML tools for procurement, process mining)., • Act as a trusted advisor to business and IT leadership, communicating complex solution designs and their impact on operational efficiency and cost savings., • Ensure solution integrity across the project lifecycle, from design to go-live, maintaining consistency and cross-functional alignment., • Collaborate with cross-functional teams (functional, technical, data migration, integration, change management) to ensure cohesive solution delivery and business alignment., • Expand the S2P practice within SAP Supply Chain capability by actively contributing to pre-sales pursuits, team building, and asset development activities. Required Skills & Experience: Functional & Subject Matter Expertise Skills: • Deep functional expertise in SAP S/4HANA Source-to-Pay processes, covering sub-areas such as Procurement, Materials Management (MM), Inventory Management, Invoice Verification, and Supplier Relationship Management., • Proven experience in designing and implementing integrated end-to-end S2P processes., • Strong understanding of procurement business processes and SAP S/4HANA capabilities, innovations, and best practices for both public and private cloud deployments., • Good understanding of key master data elements, including materials, vendors, purchasing info records, and source lists, and their functional usage in driving S2P processes in SAP S/4HANA., • Expertise in SAP Activate Methodology and leading fit-to-standard workshops to drive adoption of standard SAP processes. Experience: • Strong SAP ERP experience, with experience as an SAP Source-to-Pay (MM/Procurement) Lead/Subject Matter Expert., • Experience of working in different roles such as Subject Matter Expert, Advisory, Functional Solutioning, Pre-sales, etc., • Completed at least 2-3 full lifecycle S/4HANA implementations (greenfield or brownfield) across various deployment models (either On-premise, private cloud, or public cloud)., • Proven track record in leading the design and delivery of complex business processes in Source-to-Pay leveraging S/4HANA solution capabilities, balancing design quality, project practicality, and business outcomes., • Experience in leading customer workshops, defining functional business requirements, and creating detailed functional specifications and process design documents., • Ability to translate technical details into business language and value-driven solutions., • Experience in guiding, mentoring, and overseeing delivery teams (onshore and offshore) to ensure high-quality solution delivery., • Well versed with SAP tools for process management, test management, release management, etc. Desirable Attributes: • Having a good understanding of public cloud methodology and key public cloud innovations in Source-to-Pay., • Experience with SAP Ariba integration and functionalities (e.g., Ariba Network, Sourcing, Procurement, Supplier Management)., • Exceptional communication, presentation, and client relationship skills, with the ability to simplify complex functional and technical concepts for diverse audiences., • Strong analytical, problem-solving, and troubleshooting abilities, with a keen attention to detail in solution design., • Self-motivated, independent thinker, and driven to achieve success within a customer-centric environment., • Ability to work collaboratively in a team environment and provide mentorship to junior team members., • Comfortable delivering presentations and workshops to clients' senior stakeholders and technical teams., • Collaborate with cross-functional teams (functional, technical, data migration, integration, change management) to ensure cohesive solution delivery and business alignment., • Commitment to continuous improvement and staying abreast with the latest SAP S/4HANA and industry trends in procurement and supply chain. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • London Canary Wharf, • Manchester With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

About the Company A leading international law firm is seeking a Library & Research Executive to join its highly respected Knowledge Services team. This is an excellent opportunity for an information professional who is both a strong team player and confident working independently. The successful candidate will engage with colleagues across all levels and offices, contributing to a collaborative, high-performing environment. About the Role This is a superb opportunity to join a prestigious firm and contribute to a dynamic, forward-thinking Knowledge and Information team at the heart of its London office. Responsibilities • Attend relevant practice group meetings to promote Library & Research services and strengthen internal relationships., • Build strong working relationships with colleagues across departments., • Partner with Library and Knowledge Services teams in other offices to share best practice and support a consistent, high-quality service globally., • Lead and participate in team projects as required., • Manage book orders for physical library collections in London, Geneva and the BVI, liaising with Knowledge Lawyers, fee-earners and colleagues on upcoming titles., • Support the Library and Research Advisor with subscription management, including maintaining catalogue records, handling renewals, and processing invoices., • Assist with budget management for physical and digital resources, including reconciling invoices with monthly Budget Holder reports., • Process new book arrivals for London and international offices, including cataloguing, updating records, labelling materials, and communicating updates to relevant teams., • Maintain the London print collection through shelving, circulation, shifting, weeding, and relocating materials., • Support the London “catalogue super user” in promoting cataloguing standards and best practice., • Deliver monthly library inductions for new joiners and tailored sessions for trainees within specific divisions., • Coordinate administrative tasks relating to trainee seat rotations., • Contribute to the firm’s current awareness services., • Handle research enquiries as part of the London Library enquiries team., • Update and maintain the firm’s intranet library pages, supporting wider teams and offices with their content. Qualifications MA Library or Information Science Minimum of 2 years' experience in a law firm Required Skills • Strong proficiency with online legal and business research platforms, including Westlaw, Practical Law, Lexis+, Lexis Newsdesk, PitchBook, Orbis, and similar tools., • Basic understanding of library catalogue administration (experience with Soutron advantageous)., • Experience conducting competitive intelligence research for business development and strategic insights., • High level of PC literacy, particularly in Word and Excel., • Excellent interpersonal, written, and verbal communication skills., • Ability to work independently and collaboratively, and to engage confidently with stakeholders at all levels., • Strong customer service orientation with a proactive, solutions-focused approach.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

This rapidly growing Financial Planning firm provide high-quality, comprehensive advice to individuals, families and businesses across the UK and are looking for an experienced Advisor to join their Putney office on an employed basis to service an existing client bank. This is a great opportunity for a recently qualified or junior advisor to inherit a client bank and gain experience within a reputable company. Role and Responsibilities: • Build sustainable relationships with clients, • Complete annual reviews within required timescales, • Identify and assess clients’ needs, • Write new business from carrying out annual reviews with existing clients., • Obtain and record the required meet regulatory KYC and suitability requirements., • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution., • Keep records of customer interactions, process client accounts and file documents., • This role is desk-based with meetings conducted via phone and Teams, and they have a flexible hybrid working model which allows you to split your time between home and office. The Individual: • Hold the Diploma in Financial Planning, • Have previous relevant experience, • Strong technical knowledge across all aspects of Financial Planning, • Ideally have a desire to obtain Chartered status. The Package: • Salary circa £40,000 - £45,000 (depending on experience), • Bonus, • Extensive Company Benefits Contact: Karen Cummins Reference: KC/101906 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

IMPORTANT: Full right to work in the UK: ILR, British passport, national Hybrid: 3 days per week in office Location: London or at a commutable distance Hiring process: 2 technical interviews and a HR call Salary: £100,000 - £120,000 Gross/a DOE + 15%-20% bonus depending of seniority + amazing benefits package Are you a seasoned SAP Consultant or Architect with a passion for large‑scale transformation programs and enterprise innovation? Do you thrive at the intersection of business strategy, technology, and client leadership? If so, this could be your next big move. We are looking for a Senior SAP S/4HANA Solution Architect (Supply Chain) to lead and shape global S/4HANA transformation journeys for leading enterprises. This role offers the opportunity to work on complex, high‑impact programs and co‑create the enterprise solutions of tomorrow. 🌍 What You’ll Do As a Solution Architect, you’ll drive end‑to‑end transformation programs and act as a trusted advisor to senior business leaders: ✅ Lead consulting‑driven SAP S/4HANA transformation initiatives ✅ Co‑create next‑generation business models and E2E business processes ✅ Design and synthesize E2E supply chain processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service ✅ Build multi‑year transformation roadmaps leveraging: • SAP S/4HANA, • SAP SaaS Line‑of‑Business solutions ✅ Lead Phase 0 / transformation readiness assessments, due diligence, and value‑based business cases ✅ Facilitate executive‑level workshops and guide clients through solution visioning, gap analysis, and decision‑making ✅ Deliver business blueprints, PoCs, MVPs, templates, pilots, and full‑scale solutions ✅ Secure stakeholder buy‑in and drive successful adoption ✅ Collaborate with partners such as SAP and Microsoft on joint roadmaps and innovations ✅ Mentor and lead high‑performing global teams, providing hands‑on guidance and solution governance 🧠 What We’re Looking For Required Experience & Skills • 15 years+ experience in IT and strong hands‑on SAP consulting experience, • Outstanding Solution Architect or Lead experience on complex SAP programs, • Proven delivery of at least 5 end‑to‑end SAP implementations, • Experience with Greenfield, Brownfield, or Hybrid S/4HANA transformations, • Deep expertise in one or more areas:, • Functional: Finance, Manufacturing, Logistics, Sales, • Technical: ABAP, UI5, Integration, Security, Basis, • Strong SAP architecture and SAP toolchain knowledge, • Transformation preparation / Phase 0 experience, • Valid SAP certification(s), • Excellent client‑facing, communication, and presentation skills, • Ability to engage confidently with C‑level executives Preferred • Exposure to multiple SAP modules or industries, • Experience across both SAP sales and service delivery, • Prior business domain experience, • Publications or thought leadership in SAP or industry domains, • Exposure to non‑SAP platforms (Salesforce, Microsoft, etc.) 🌟 Why Join Us? • Work on large‑scale, global S/4HANA transformation programs, • Be supported by a hand‑picked global A‑Team of SAP experts, • Influence enterprise‑level decision‑making and future‑state architectures, • Play a visible leadership role with global clients and partners, • Continuous learning, innovation, and career growth opportunities 📩 Interested? Apply now or reach out directly to start a conversation about how you can shape the future of enterprise transformation with us.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

Role: Senior Industry Principal / SAP Data Strategist Technology: SAP Data Strategy Location: UK, Germany, Netherlands, Sweden, Finland, France, Spain Duration: Permanent Job Description Are you a seasoned SAP professional with deep experience in enterprise transformation and global deployments? Do you want to operate at a larger scale and influence end-to-end business transformation? This role offers the opportunity to shape future-ready enterprise solutions through high-impact S/4HANA programs. As a Senior Industry Principal / Solution Architect, you will engage across the full transformation lifecycle, collaborating closely with business and IT leaders to define, design, and deliver data-driven, value-focused solutions. Key Responsibilities • Generate consulting-led opportunities and thought leadership with key clients, • Co-create next-generation business models and end-to-end processes to drive competitive advantage and cost leadership, • Design and synthesize end-to-end processes across planning, sales, procurement, manufacturing, warehousing, logistics, plant maintenance, and customer service, • Define transformation roadmaps using SAP best practices, SAP S/4HANA, SaaS LoB solutions, and partner platforms (e.g., Salesforce, Microsoft), • Identify digitization and automation opportunities using AI, Blockchain, IoT, RPA, and advanced analytics, • Lead assessments, due diligences, and transformation workshops, • Support clients in building transformation business cases and value realization models, • Engage directly with senior business stakeholders and communicate in business-led language, • Develop business blueprints, PoCs, transformation plans, change impact assessments, and learning content, • Facilitate and moderate large cross-functional workshops to define vision, requirements, gaps, and risks, • Deliver S/4HANA MVPs, templates, pilots, and scalable enterprise solutions, • Drive business buy-in and adoption of delivered solutions, • Contribute to joint product roadmaps with partners such as SAP and Microsoft, • Provide an independent, experience-based perspective aligned with SAP and broader vendor product strategies Leadership & Stakeholder Responsibility You will be supported by a global “A-Team” of experts from the Infosys talent pool. As a senior leader, you will: • Mentor, guide, and develop team members across geographies, • Act as a hands-on, approachable, and reliable leader, • Ensure solution quality, transparent feedback, and delivery excellence, • Represent Infosys as a trusted advisor to senior client stakeholders, • Bring best-in-class industry practices, data metrics, and multiple solution options to enable informed decision-making, • Deliver harmonized and optimized enterprise solutions aligned with business value Required Knowledge & Skills • Enterprise data design expertise: CDM, LDM, PDM, data standardization and harmonization, • Data-driven organization design, including data governance frameworks, roles, and operating models, • Data platform selection and architecture for aggregation, analytics, reporting, and monetization, • Strong familiarity with the SAP product portfolio and SAP consulting landscape, • Deep functional expertise (Finance & Controlling / Manufacturing / Logistics / Sales) or technical expertise (ABAP, UI5, Integration, Security, Basis), • Strong IT and SAP architecture knowledge, • Business acumen across industries, value chains, financial metrics, and emerging trends, • Proven C-level and senior stakeholder engagement capabilities, • Extensive experience in IT-enabled transformation and operations, • 14+ years of hands-on SAP consulting experience, • Participation in at least 5 end-to-end SAP implementations (new offerings), • Experience as Architect or Program/Track Lead, • Exposure to at least two project types: Greenfield, Brownfield, or Hybrid, • Transformation preparation / Phase 0 experience, • SAP toolchain usage or administration experience, • Valid SAP certification(s), • Strong client-facing presence, communication, and presentation skills, • Solution proposal development and estimation expertise, • Ability to multitask, work collaboratively, and lead with a winning mindset

About the Company An exciting opportunity has arisen for a Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement • We are committed to diversity and inclusivity in our hiring practices.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Job Title: Lettings Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

Change Strategy & Planning Lead, Operations Excellence Location: London Type: Permanent About the Role The Strategy & Planning Lead plays a critical role in shaping and driving the strategic agenda of the Operations Excellence function within a well known insurance company. Reporting into the Head of Operations Excellence, there will be a strong focus on developing value propositions that can transition into formal programmes of work, conducting internal strategic assessments on organisational objectives and external analysis of peers and how the business can compete to become a top‑quartile organisation. This role will also help shape service models for the Operations organisation, developing future‑state personas to support the policy lifecycle and driving implementation of those models through strategic programmes. The role combines strategic foresight with execution discipline, ensuring business priorities align with organisational objectives and deliver measurable outcomes across operations. Key Responsibilities Strategic Planning & Alignment • Partner with the Head of Operations Excellence to shape the operating model and roadmap for the Operations Excellence function, its capabilities and value proposition, • Develop operating and service model designs to enable efficient operations with a focus on quality of service, automation, and scale, • Develop materials, including strategic playbooks, to articulate the value of key Operations Excellence initiatives and secure stakeholder buy‑in, • Apply planning and analysis skills to effectively solve complex business issues, • Develop knowledge of developments and advancements inside and outside the insurance industry and translate these into relevant recommendations, • Partner with Operations leadership to assess and align initiatives with overall strategic goals, • Design and implement common frameworks to embed across the organisation, • Support process optimisation, standardisation, and automation initiatives across Operations, • Champion continuous improvement and data‑driven methodologies (Lean, Six Sigma, Kaizen) to enhance efficiency and customer experience, • Establish, monitor, and assess KPIs, KRIs, and dashboards to translate performance into insight and action, • Conduct periodic business reviews, highlighting achievements, challenges, and corrective actions, • Act as an advisor to the Head of Operations Excellence and Operations stakeholders on strategic initiatives and transformation efforts, • Engage and influence cross‑functional teams, building strong partnerships with underwriting, claims, IT, finance, and risk, • Monitor insurance industry trends, regulatory changes, and competitive activity, • Provide insight and recommendations to support long‑term success Experience & Skills • Experience in strategic planning, operating model design, consulting, or change delivery is highly desirable, • Excellent verbal and written communication skills with the ability to engage effectively with senior stakeholders, • Strong team player with the ability to build and maintain cross‑functional relationships, • Ability to analyse and solve complex business problems, • Capability to articulate complex issues and solutions in a clear and logical manner, • Experience owning initiatives from planning through to delivery, • Comfortable working in a fast‑changing environment with incomplete information About the Company The organisation is a well known insurance company with a strong market reputation and global presence. It is committed to putting people first and fostering an inclusive environment that supports career development, diversity, equity, and continuous improvement. The Operations Excellence function plays a key role in driving efficiency, innovation, and strategic delivery across the business.

As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state. Relevant MIP/VBD Titles On-Demand Assessment – Entra ID WorkshopPLUS - Microsoft Azure: Hybrid Identity WorkshopPLUS - Microsoft Entra: Identity Fundamentals Activate Azure with Multi-Factor Authentication and Conditional Access Onboarding Accelerator - Migrate Single Sign-On Applications to Entra Onboarding Accelerator - Azure Active Directory: Features Deployment Onboarding Accelerator - Entra Permissions Management WorkshopPLUS - Microsoft 365 Security and Compliance Technical Update Briefing Skills Required This role requires deep knowledge (300 – 400 level) in the following technology areas: • Entra ID, • Role Base Access Control (RBAC), • Account Management, • User Accounts, • Service Principals, • Group Management, • Entra ID Enterprise Application Management, • Authentication Models, • Cloud Auth (PTA/PHS), • Federation, • Protocols, • OAuth, • SAML, • ODIC, • Kerberos, • FIDO2 \ Passkeys, • Device Management, • Hybrid Join, • AADJ, • Account Synchronization, • Entra ID Connect, • Entra Cloud Sync, • Azure P1/P2 Features, • Conditional Access, • MFA, • Risk based policies, • Reporting, • Troubleshooting, • Self-service Password Reset (SSPR), • Entra Password Protection, • Policy configuration, • Integration with Active Directory, • Entra ID Governance, • Privileged Identity Management, • Periodic Reviews, • Self-Service Access Reviews, • Compliance audits, • Entra ID Protection, • Management, • Microsoft Graph API foundational knowledge Optional Skills • ADFS, • Active Directory Certification Services, • Azure services, • Azure Monitor, • Azure Sentinel Microsoft Certified: Identity and Access Administrator Associate or equivalent Microsoft Certified: Cybersecurity Architect Expert or equivalent Microsoft Certified Trainer or equivalent Certified Information Systems Security Practitioner (CISSP) or equivalent ABOUT SONATA SOFTWARE Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services. Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents. Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space. Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Customer Service Advisor (Remote) Temporary Role | Immediate Start Pay: £14.80 / £13.45 per hour (depending on location, Living Wage) Shift Dates: Friday 12th – Wednesday 24th June • You'll be given 7 shifts across this period (weekends may be included), • 9am–6pm (1-hour unpaid lunch) About the role We’re looking for friendly and reliable Customer Service Advisors to help support a busy team during a peak period. It’s a straightforward role, but you’ll need to be comfortable using multiple systems and sticking to set processes. You’ll mainly be handling customer queries over the phone and by email, following clear scripts and guidelines to make sure every customer gets a consistent, high-quality experience. What you’ll be doing: • Responding to customer queries via phone and email, • Following scripts and processes for calls and written responses, • Using several systems at once to find and update information, • Keeping things accurate, organised, and on track, • Knowing when to escalate issues or ask for help What we’re looking for: • Confident using computers and quick to learn new systems, • Comfortable following scripts and set ways of working, • Good communication skills (written and verbal), • Able to stay calm and focused in a busy environment, • Reliable, self-motivated, and detail-oriented, • Previous customer service experience is required What you’ll need: • A strong internet connection (minimum 20MB), • Your own computer/laptop, • Headphones with a microphone Training: • You’ll have access to online training materials, including videos and guides, to help you get started quickly. We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Lead Management Consultant - Fire, Health & Safety (CertIOSH) Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

Are you a health and safety professional looking for a varied and rewarding role where your expertise truly makes a difference? We are seeking a Health, Safety & Fire Risk Advisor to join our growing team. This is a dynamic position combining on-site consultancy, compliance audits, and report writing with office-based quality control and project work. What you’ll be doing: • Working within your capabilities and supported by a knowledgeable team, you will:, • Visit client sites to carry out Health, Safety & Fire Risk Assessments, Safe4Site Compliance Audits, and deliver tailored training., • Provide expert technical advice, guidance, and support to help clients meet legal and industry standards., • Compile detailed and accurate reports that highlight key issues and recommendations., • Assist in maintaining and updating policies, procedures, and report systems to ensure compliance and user-friendliness., • Conduct quality checks on reports and contribute to continuous improvement efforts., • Support office operations, take on key projects, and help maintain high internal standards., • Stay up to date with the latest Health, Safety & Fire legislation to ensure your advice is current and accurate. About you: • Happy to travel, with potential overnight stays as required, • Hold at least a Level 4 qualification in Fire Risk Management or an equivalent Health & Safety qualification, • Possess relevant professional memberships, • Highly organised with strong attention to detail and clear report-writing skills., • An effective communicator who can build strong client relationships and deliver engaging training., • Proactive, adaptable, and capable of working independently or as part of a team., • Committed to maintaining the highest standards of compliance and customer service., • Familiar with industry regulations and eager to stay informed on legal updates. About us: 4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit. Benefits: • Company pension, • Car and fuel card for business use, • Company events, • 23 days annual leave plus bank holidays, • Christmas close down, • Professional membership reimbursement, • All tech, equipment and PPE provided that is required for your role, • Company-funded role relevant training and development., • Flexible hybrid working pattern