Customer service advisor jobs in United Kingdom

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources. Please note this is a training course and fees apply

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 23rd February 2026, • Salary: £25,120 per annum, • Site: Sky, 1 MacIntosh Rd, Livingston EH54 7BW, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Position Overview As an Aesthetic Consultant at Naama, you are a key member of our client-facing team, guiding individuals through their personalised skin or tattoo removal journey. You will serve as the trusted advisor and treatment expert for clients, helping them understand options, set realistic expectations, and receive safe and effective care. This role requires a blend of clinical knowledge, technical skills, and exceptional interpersonal capabilities. The role requires at least 24 hours per week. Key Responsibilities • Client Journey Management: Own the client experience from consultation to aftercare. Build trust quickly and provide clear, compassionate guidance., • Treatment Delivery: Administer laser and aesthetic treatments in line with NAAMA protocols. Ensure safe, precise, and effective outcomes., • Assessment & Planning: Evaluate clients for treatment suitability and create tailored treatment protocols. Monitor progress and adjust plans as needed., • Data & Documentation: Capture high-quality photography, maintain thorough digital records, and document progress accurately., • Cross-Team Collaboration: Work closely with the laser technician, Front of House, marketing, and clinical teams to coordinate exceptional client care., • Studio Standards & Compliance: Follow CQC guidelines, uphold hygiene protocols, and complete daily cleaning and prep duties. Ensure all equipment and lasers function optimally., • Client Communication: Set clear, realistic expectations about treatment outcomes. Handle questions or concerns with professionalism and empathy., • Admin & KPIs: Support daily studio operations and help the team meet performance and service goals. Skills & Expertise • Outstanding communication and customer service skills, • Ability to build rapport and long-term relationships with clients, • Meticulous attention to detail and data accuracy, • Confident managing treatment plans and outcomes, • Comfortable with digital record-keeping and IT systems, • Team-oriented with a proactive attitude and ability to multitask, • Passionate about aesthetics and client transformation Qualifications Essential: • NVQ Level 3 in Beauty Therapy + Core of Knowledge, • Level 4 Aesthetics, • Laser Core of Knowledge Certification, • Experience in tattoo removal or advanced skin treatments Key Relationships • Internal: FOH, laser technicians, marketing, Studio Supervisor, Clinical Lead, Head of Operations, • External: Clients and occasionally external medical professionals What We Offer • A collaborative, premium studio environment, • Professional development and training opportunities, • The chance to help clients look and feel their best inside and out, • 28 days paid holiday, • Pension contribution

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Sales Advisor - Walnuts Leisure Centre - Orpington, London. If so, we’re looking for a customer-focused Sales Advisor to join our team! If you have a love for leisure activities and a drive to deliver excellent service, we want to hear from you!.

Sales Advisor - The Spa - Beckenham, London. If so, we’re looking for a customer-focused Sales Advisor to join our team! If you have a love for leisure activities and a drive to deliver excellent service, we want to hear from you!.

Qualification The Solutions Architect role at Impetus is critical, as we design cutting-edge solutions for some of the biggest global enterprises. Our SAs drive customer success by aligning business goals with IT services, software products, platforms, and infrastructure. They are creative problem solvers who collaborate closely with clients to understand challenges and architect solutions that address them. In a rapidly evolving technology landscape filled with countless tools and platforms, SAs play a vital role in helping customers make the right technology choices, ensuring both immediate and long-term success. The Skills You’ll Need: • Experience in architecture & design and consulting services focused on enterprise solutions, data analytics platform, lake houses, data engineering, data processing, data warehousing, ETL, Hadoop & Big Data., • Experience in BFSI Industry is required., • Experience in defining and designing data governance, data management, and data security solutions for an enterprise across business verticals, • Experience on at least one of the 3 major cloud platforms- AWS, Azure, GCP, • Knowledge of GenAI technologies, including LLMs (Large Language Models), generative models, and related frameworks (e.g., LangChain, TensorFlow, etc.), • Possess knowledge of cloud-based AI/ML services like AWS SageMaker, Azure Machine Learning, Google AI Platform, Databricks GenAI/BI, Snowflake GenAI, and their relevant services for building and deploying GenAI workloads., • Knowledge of market insight, technology trends, and competitor intelligence, • Experience in proposal management (RFP/RFI/RFQ etc.) Personal Attributes: • Exceptional customer orientation and consultative Skills., • Excellent communication (verbal and written), interpersonal, organization, documentation, and presentation skills (to executive-level staff and to large groups), • Able to make decisions on technical and design tradeoffs to best meet customer’s needs., • Active passion and experience in innovative technologies., • Must be a self-starter, results oriented and flexible to adapt to ambiguities and changes., • Open to frequent travel to meet with customers and attend internal and external events across the Americas and Europe. Skills Required: Data Warehousing, ETL, Big Data, Presales, BFSI Role: At Impetus, you will operate at the intersection of business and engineering, engaging with engineers, managers, sales teams, and C-level executives—internally and on the client side—to create a shared understanding of business objectives and how the proposed solutions will achieve them. Your ability to bridge the gap between technical and strategic decision-making ensures that our solutions not only solve current challenges but also drive long-term growth and innovation. • Work closely with customers to understand their business needs and challenges, translating them into actionable solutions., • Lead onsite workshops with customers to design & develop prototypes in collaboration with engineering teams., • Develop overall solutions, including architecture, high-level design, statements of work, service design, and bills of materials., • Present Impetus products and services capabilities to prospects & partners and be their trusted technical solution advisor., • Develop use case demonstrations and proofs of concept in collaboration with sales, customers, and Impetus implementation teams., • Lead technical responses to RFI/RFP., • Create thought leadership through presenting at conferences, summits, and events, writing, user group presentations, and community involvement., • Stay abreast of technology developments relevant to Impetus and its competitors, the latest advancements in GenAI research, and industry trends, contributing to the company's GenAI strategy., • Provide knowledge transfer to the delivery teams to ensure a smooth handover from presales to delivery.

Role overview This role exists to own and elevate the company’s internal data and systems landscape end-to-end. The Data Architect is accountable for ensuring that core operational, commercial, and finance systems: • Are well-architected, integrated, and scalable., • Support automation and AI-enabled workflows., • Produce reliable, decision-grade insight for leadership. The role sits at the intersection of systems architecture and commercial insight: • ~50% building, architecting, and continuously improving the data and systems stack., • ~50% analysing performance, trends, and forecasts, and partnering with leadership to drive action. Reporting directly to the CFO, this is a senior-facing role with regular exposure to the leadership team. Responsibility scope End-to-end ownership of internal systems that underpin: • Projects, delivery, timesheeting, and forecasting., • CRM and pipeline management., • Finance, billing, and revenue recognition., • Reporting, analytics, and management insight. Accountability for both: • The individual tools themselves., • The data model and integrations that connect them into a coherent operating platform. Key expectations: • Improve data consistency, definitions, and governance across systems., • Reduce manual work, reconciliation, and spreadsheet dependency., • Ensure systems are configured and used in a way that actually supports insight, not just process execution. A significant portion of the systems landscape is mid-implementation or being re-architected: • This role will play a hands-on part in design, configuration, and rollout., • There is real opportunity to shape “how things work” rather than inherit a fixed setup. Ongoing responsibilities include: • Designing and maintaining a clean, scalable data architecture across tools., • Driving a continuous improvement roadmap, rather than one-off projects., • Incrementally increasing:, • Levels of automation., • Quality and timeliness of data., • Use of AI to support workflows, forecasting, and analysis. Acts as the internal owner who: • Understands how the tools should evolve as the business grows., • Makes pragmatic trade-offs between speed, robustness, and long-term scalability. A core part of the role is turning data into insight, not just managing systems: • Revenue forecasting and pipeline analysis., • Identifying gaps between forecast, delivery, billing, and cash., • Analysing customer and project profitability., • Highlighting trends in utilisation, billing performance, and delivery efficiency. The expectation is not just reporting, but interpretation and challenge: • Identifying where performance is drifting., • Surfacing risks and opportunities early., • Recommending where leadership should change actions or priorities. The kind of person we're looking for: Technical • Experience working with business-critical systems and data, ideally spanning finance, sales, and operations., • Hands-on exposure to ERP, finance, CRM, project management, or analytics platforms, with the ability to understand how they fit together end-to-end., • Familiarity with tools such as NetSuite, CCH Tagetik, CRM systems, reporting/BI tools, workflow automation platforms (e.g. Zapier), and relational databases (e.g. Azure-hosted databases) is highly beneficial., • Strong understanding of data models, integrations, and data flows, with the ability to diagnose issues and design pragmatic improvements., • Comfortable working with reporting and analytics to produce forecasting, performance, and profitability insights, rather than purely operational reports., • An interest in, or early experience with, automation and AI-enabled workflows, and how these can be applied to real business problems., • Able to translate business questions into data structures, analysis, and clear outputs that support decision-making. Behavioural • You have strong analytical and problem-solving skills, and enjoy understanding how a business really works beneath the surface., • You are a self-starter who thrives in environments where not everything is fully defined and where continuous improvement is expected., • You are comfortable thinking beyond “how it’s always been done”, and enjoy designing better, cleaner, and more scalable ways of working., • You are highly organised and able to manage multiple streams of work simultaneously, balancing implementation, improvement, and analysis., • You are a confident and thoughtful communicator, able to engage stakeholders at all levels, including senior leadership., • You enjoy partnering with others and see yourself as a trusted internal advisor, not just a systems owner., • You take pride in your work and genuinely care about representing the business well, both internally and externally., • You are motivated by ownership, responsibility, and the opportunity to grow into a broader, more senior role over time. A little bit about us Headquartered in London, VantagePoint is a global finance transformation and technology consultancy that has rapidly grown from a company of five to a company of more than 120 in just five years. We’re an ambitious organisation with an emphasis on cultivating a positive, inclusive, and open environment. Our innovative team of experts work with clients all over the world and we aim to ensure that every individual is given the opportunity to thrive and progress within their career. We're passionate about improving the finance function and the value it creates for the organisations we partner with. Our values • We listen, we hear, we plan, we act, • We take pride in even the small things, • We give everyone a platform for growth, • We take ownership for our wins and losses, • We empower people to strive for more, challenge and take risks, • We are passionate about building strong partnerships, • We think holistically to deliver tangible value, • We have fun at work because it makes us better at what we do. What’s in it for you? In addition to being an integral part of a boutique consultancy and an attractive salary, we offer a significant benefits package including - • Up to 10% matched pension contribution, • Performance bonus, increasing with length service, • Share scheme, • Private healthcare, • Life cover, • Hybrid working, giving you the chance to decide which days to come into the office, • Free travel to the office, • Gym allowance or wellbeing allowance, • Monthly phone bill, • Paid staff socials, • Cycle to work scheme, • Employee referral bonus.

Your Career Launchpad: Entry-Level Sales Advisor - Immediate Start For The New Year – Central London. They are currently expanding and have openings in their vibrant and energetic event campaigns team within the direct sales and customer service sector. The benefits of this entry level sales role;

Position Overview We’re looking for an enthusiastic and proactive New Patient Sales Advisor. The New Patient Sales Advisor plays a key role in the New Patient Sales Team by serving as the first point of contact for new leads entering our system. This role is responsible for promptly reaching out to prospective patients, understanding their needs in the early stages of their journey, and guiding them toward the appropriate next steps. The advisor will qualify interest, provide clear and supportive information, and arrange timely call-backs for the Senior Sales Team, enabling them to book patient consultations efficiently. This position is essential in creating a positive first impression and ensuring a smooth transition through the patient onboarding process. The role is fast-paced, target-driven, and requires the ability to manage a high volume of enquiries while maintaining consistency, professionalism, and exceptional customer care. Key Responsibilities • Make a minimum of 200+ outbound calls per day., • Contact all new leads as quickly as possible/within SLA to maximise engagement and improve overall conversion rates., • Introduce the service confidently and provide a positive first impression of the patient journey., • Guide patients in the right direction, providing clear information about next steps and helping them feel supported., • Pre-qualify patients and understand what the patient is looking for based on interest, and suitability for consultation., • Schedule call backs for the Senior Sales Team, ensuring smooth handover and accurate notes in the system., • Record all interactions thoroughly in the CRM to maintain accurate, real-time lead tracking., • Follow established scripts and communication standards while still delivering a personalised and empathetic patient experience., • Meet daily activity and quality targets, including contact rate, call volume, and scheduled call backs., • Identify and escalate urgent or high-priority leads to the appropriate senior team members., • Represent the brand professionally, ensuring every patient feels valued, informed, and supported. Skills • Communicate clearly and confidently when engaging with new patients, delivering information in a professional and supportive manner., • Actively listen to patients to fully understand their needs and respond with appropriate guidance., • Quickly learn and apply knowledge of the patient pathway to build trust, answer questions, and guide patients effectively., • Handle all calls with diligence, ensuring each interaction is consistent, thorough, and accurately documented., • Manage time efficiently, contacting leads promptly, pre-qualifying patients, and scheduling call-backs for the Senior Sales Team., • Adapt to changing priorities, including working different shifts (e.g., between 07:00–19:00), adjusting scripts, and supporting various tasks or teams as needed., • Remain calm and professional under pressure, delivering excellent customer service during high-volume or fast-paced periods., • Take full accountability for performance, meeting measurable targets and maintaining high-quality standards in all aspects of the role., • Work independently with confidence, demonstrating strong initiative, especially during busy periods or out-of-hours shifts. Requirements • Energetic and collaborative attitude with a strong ability to work effectively in a team Nice to have • At least 1 year of experience working in a customer facing role, • Experience using phone or handling enquiries, • Working in fast paced environments, • Basic administrative or organisational experience This might be a good fit if you: • You’re comfortable making a high volume of phone calls every day and enjoy engaging with people., • You’re motivated by targets and take pride in hitting daily and weekly goals., • You have a natural ability to build rapport quickly, even with people you’ve never spoken to before., • You stay calm and positive, even when dealing with rejection or patients who aren’t ready to move forward., • You’re a quick learner who can pick up scripts, systems, and processes with ease., • You’re organised and reliable, and you like keeping track of conversations, follow-ups, and next steps., • You can work independently, stay focused, and manage your own call flow without constant supervision., • You’re adaptable and don’t mind switching between tasks or working different shifts when needed., • You’re looking to build experience in sales, customer service, or the healthcare sector, even if you’re early in your career. About UK Vein Clinic UK Vein Clinic are a team of leading vascular surgeons and specialist practitioners that are dedicated to providing high-quality patient outcomes using minimally invasive varicose vein and thread vein treatment techniques. With varicose vein treatment increasingly restricted within the NHS, UK Vein Clinic was created to deliver accessible options to patients at a price that’s fair. Driven by the latest evidence and technology, we’re really proud to be helping our patients get back to doing the things they love most. We’re an organisation that’s driven by our patients and giving them the best experience and outcome possible.

We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company. Customer Engagemen

French speaking Trilingual Customer Service Advisor.Salary: up to £30,000 per annum.Hybrid working with regular office attendance.To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8213FC.A well-established and award-winning c

The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. Our North London Division is looking to recruit a Sales Advisor to join th

French and Dutch speaking Customer Service Advisor London | £29,500 | Full Time - 40 Hours per Week TeamJobs are delighted to be recruiting for a Careline Advisor - Multilingual Speaker to join a leading customer experience organisation at their London office.This is a fantastic opportunity

We are looking to recruit a Customer Service Advisor to join our team on our Chingford team.We’re looking for a proactive and organised Customer Service Advisor to join our busy call centre team.In this role, you’ll be the first point of contact for our tenants handling incoming calls and schedu

Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor with a customer service environment or main car dealership ·Kerridge / 1 link / Pinnacle systems knowledge or s

Client Partner As Client Partner, you are a senior member of the company accountable for client success and commercial delivery. You will own a major client relationship, meeting revenue and margin objectives while helping shape the company's strategic direction. As a Freedman brand ambassador, you will influence team culture and build deep client partnerships. Your role centers on demonstrating how Freedman drives competitive advantage, delivering exceptional service, and establishing trusted advisor relationships that create value for both Freedman and the client. Key Responsibilities Client Leadership & Relationship Management • Lead client relationships at senior stakeholder level, acting as trusted advisor and strategic partner, • Ensure all client requests are handled professionally with timely, high-quality delivery, • Build deep understanding of client business dynamics to identify opportunities where digital drives business objectives, • Monitor competitive landscape and deliver actionable insights to client and Freedman teams, • Own client satisfaction, service quality, and retention across your client portfolio, • Take responsibility for client escalations and provide clear communication to ensure a positive outcome is achieved Commercial & Account Management • Take full commercial ownership of your client portfolio, meeting revenue and margin targets, • Manage accurate weekly forecasting, WIP, and invoicing processes, • Create and execute annual business development plans to grow existing client relationships, • Identify and pursue opportunities for portfolio expansion and upsell Project & Delivery Excellence • Manage a team of Client Directors who own end-to-end client communication throughout a project from concept through delivery and post-project review, • Ensure all work is delivered on time, on budget, and to the highest quality standards, • Collate results, write case studies, and share learnings across client and Freedman teams, • Collaborate effectively with cross-discipline teams to deliver integrated solutions Strategic Contribution & Leadership • Develop strategic proposals and roadmaps in response to client briefs, • Contribute to portfolio management team vision and strategy, • Participate actively in Client Management meetings, training, and capability development, • Stay up to date on AI and technology trends which may impact your clients business and our ability to deliver on their needs., • Mentor and develop talent within your teams Skills & Experience Essential • 10+ years in senior client-facing roles, • Proven experience managing clients work across multi market campaigns, • Demonstrated ability to establish and maintain senior client relationships, • Experience writing strategic proposals and defining client roadmaps, • Commercial acumen, • Ability to leverage data and insights to drive client business outcomes and demonstrate effectiveness, • Strategic thinking with strong problem-solving capabilities, • Excellent communication and presentation skills with ability to influence at all levels, • Naturally inquisitive with customer-focused mindset, • 'Can do/will do' attitude with proactive approach to challenges

Client Service Director / Engagement Lead - P&C Insurance Primary Skill: Automation CoE, Customer Management Location: London, UK | Hybrid (3 days onsite/week) Experience: 15–20 years Role Summary We are seeking a senior Client Service Director / Engagement Lead with strong P&C Insurance and Automation Center of Excellence (CoE) experience. This role will lead the setup, strategy, and execution of an Automation CoE, act as a trusted advisor to clients, and drive large-scale digital transformation programs while ensuring delivery excellence, revenue growth, and client retention. Key Responsibilities • Act as a strategic partner to clients, providing thought leadership and domain expertise in P&C Insurance., • Establish and lead the Automation CoE, including strategy, operating model, platform setup, and execution governance., • Align automation initiatives with business and technology objectives., • Own client relationships, governance, escalations, CSAT, and retention., • Drive account growth through upsell/cross-sell and solution positioning., • Lead presales activities including RFP/RFI, SOW, estimations, and proposals., • Oversee delivery execution, risk management, SLA adherence, and financial performance., • Lead, mentor, and develop delivery, program, and project leadership teams., • 15+ years of experience leading large, complex technology or insurance transformation programs., • 10+ years in senior leadership or client-facing roles., • Strong P&C Insurance domain knowledge (applications, processes, platforms)., • Experience delivering large digital transformation, automation, QA, COTS, or data programs., • Proven expertise in client management, governance, and executive communication., • Bachelor’s degree in Computer Science or Business Management., • PgMP, SAFe®, ITIL

About Us At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference. Our team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across: • Medical Affairs, • Strategic Consultancy, • Scientific Meetings and Events, • Medical Education, • Publications Planning & Delivery, • Creative & Digital Services, • Commercial Strategy The Opportunity Following significant growth in 2025, we’re excited to welcome a Scientific Business Unit Lead to join our leadership team. In this pivotal role, you’ll: • Lead an editorial team of 10 and collaborate with a Business Unit Director to oversee a 20-person team, • Shape and develop scientific strategy across a diverse portfolio of accounts, • Drive editorial excellence and innovation across therapy areas such as hepatitis, HIV, oncology, rare diseases, nephrology, and haemophilia, • Be a member of the core management team This is your chance to combine scientific expertise with strategic and commercially-focussed leadership – helping us to deliver impactful solutions for clients worldwide. What You’ll Do • Lead and Inspire: Manage and mentor editorial teams, fostering growth and excellence across the business unit, • Strategic Client Partnering: Act as a trusted scientific advisor and ensure that all editorial outputs align with client strategy and industry standards, • Business Growth: Drive organic growth and new business, • Resource management: Ensures optimal editorial resource management within the Business Unit, • Financial Management: Have a sound understanding of the financial health across accounts and supports the business forecasting, • Member of the Core Management Team: Acts as a role model within Obsidian, inputting into the driving of company-wide initiatives, • Culture Building: Create an environment of collaboration, innovation and customer service excellence What We’re Looking For • Ideally a degree in biological sciences (BSc/MSc/PhD or equivalent), • Proven experience within medical communications agencies, ideally as a Scientific Services Unit Lead or equivalent, • Strong leadership and mentoring skills, with a track record of managing editorial teams, • Ability to deliver high-quality scientific content and strategic counsel, • Strong commercial acumen What We Offer • Hybrid working: Only 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Bonus schemes and employee referral rewards, • Learning and Development: Comprehensive training programmes, annual performance reviews, and opportunities to join working groups, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture Ready to lead, inspire, and make an impact? Join us at Obsidian and help shape the future of scientific communications.

Who We Are: PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution. The Opportunity: PureSpectrum is seeking an experienced and dynamic Account Director to join our EMEA team. As the Account Director, you will be responsible for managing and expanding key client relationships, driving revenue growth, and delivering exceptional customer experiences. This is an exciting opportunity to work in a fast-paced and innovative environment, collaborating with cross-functional teams to achieve business objectives. This is a hybrid position. Candidates must be able to commute to the London office 3x a week. Your Responsibilities: • Develop and execute account strategies to drive revenue growth and meet or exceed sales targets., • Build and maintain strong relationships with key clients, serving as their primary point of contact and trusted advisor., • Understand client needs and objectives, and provide strategic recommendations and solutions to drive business outcomes., • Collaborate with internal teams, including sales, marketing, and product, to ensure seamless delivery of services and exceed client expectations., • Monitor market trends, competitor activities, and industry developments to identify new business opportunities., • Prepare and deliver compelling presentations and proposals to prospects and clients., • Negotiate and close deals, ensuring contract terms and conditions are met., • Track and report on sales performance and KPIs, providing regular updates to management. Requirements: • Proven experience as an Account Director or similar role in the market research technology, or related industry., • Ability to review a client brief and advise on the best scripting and/or sampling approach, • Ability to work effectively with our Services Operations team to deliver full-service data collection projects, • Strong track record of exceeding sales targets and driving revenue growth., • Excellent communication, presentation, and negotiation skills., • Ability to build and maintain strong client relationships., • Strategic thinking and problem-solving abilities., • Self-motivated, results-oriented, and able to work independently as well as in a team., • Willingness to travel as required. PureSpectrum Perks: PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and delivering a great experience at all business levels — what we like to call PSX. Our team thrives in a creative and collaborative environment, with numerous opportunities for fun, connection, and team celebrations. Our benefits include: • Medical coverage, • Wellness Stipend, • Technology Stipend, • Hybrid Work Flexibility, • Paid Parental Leave, • Paid Time Off PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.

• High-performing, market-leading manufacturer in a growing sector, • Innovative care technologies supporting independent living, • Excellent package with strong OTE and high-spec hybrid/electric company car Business Development Manager The Role: A full-time, permanent opportunity for an experienced Business Development Manager to join a forward-thinking provider of connected care and smart monitoring solutions. This position focuses on nurturing long-standing customer relationships while driving new business across the South East and East Anglia, including London. As a Business Development Manager, you will engage with local authorities, showcasing a portfolio of advanced telecare and monitoring technologies designed to enhance safety and independence for vulnerable individuals. The role demands a proactive approach to identifying emerging trends, assessing competitive landscapes, and generating new opportunities through both self-sourced and telesales leads. You'll deliver product demonstrations, attend scheduled meetings, and act as a trusted advisor to decision-makers. Maintaining detailed CRM records, achieving set sales targets with healthy margins, and ensuring a smooth customer experience from first contact through to delivery are central to this role. Collaboration with internal teams will be vital to ensure accurate order processing and consistent service levels. You will also take part in regional and national exhibitions, professionally representing the business and safeguarding its reputation. A commitment to ethical standards, compliance, and corporate responsibility sits at the heart of everything this role involves. Requirements: To be considered for the Business Development Manager role: • Field sales experience selling solution-based products into local authorities, • Ability to understand a varied product range across hardware and software, • Strong communication, presentation, and relationship-building skills, • Commercially aware with a structured, organised approach to sales activity, • Confident working independently while contributing to a wider team environment The Culture: A high-performance environment where quality, responsibility, and innovation are valued. The team is proud of its reputation within the care technology space and continues to grow, evolve, and lead the market. The Package for Business Development Manager: • £40,000-£47,000 basic salary, • £80k OTE, • Hybrid or electric company car (Tesla, BMW, Polestar etc.), • 25 days annual leave + bank holidays Location: South East, East Anglia (including London).

Job summary We are seeking a motivated and enthusiastic Senior New Patient Sales Advisor to join our team, responsible for managing and converting patient leads for varicose and thread vein treatments across the country. In this role, you will contact individuals who have expressed interest in our services via scheduled call-backs, providing them with detailed information on treatment options, availability, costs, and addressing any questions or concerns they may have. Your primary objective will be to guide prospective patients through the decision-making process and successfully book them in for their initial Diagnostic Assessment. This role requires excellent communication and interpersonal skills, a consultative approach to patient engagement, and the ability to handle objections professionally while maintaining high conversion rates. You will work closely with our office and clinical team, ensuring patients receive a smooth and informed journey from first contact to consultation, helping to drive the growth of our varicose vein treatment services. Key Responsibilities • Contact leads and prospective patients via scheduled call-backs., • Explain treatment options, costs, and availability clearly and accurately., • Uphold the clinics reputation whilst addressing patient queries and objections with empathy and professionalism., • Book initial Diagnostic Assessments across clinics nationwide., • Maintain accurate records of patient interactions and follow-ups in CRM systems., • Collaborate with clinical and administrative teams to ensure a seamless patient experience., • Communicate clearly and confidently when engaging with new patients, delivering information in a professional and supportive manner. Required: • Proven sales experience, ideally within healthcare or medical services (preferred but not essential), • Excellent communication, persuasion, and interpersonal skills., • Strong ability to handle objections and successfully convert leads into booked appointments., • Exceptional organisational and time management abilities., • Customer-focused, empathetic, and great attention to detail., • Comfortable working in a target-driven environment and consistently achieves or exceeds sales targets. This might be a good fit if you: • You’re comfortable making a high volume of phone calls every day and enjoy engaging with people., • You’re motivated by targets and take pride in hitting daily and weekly goals., • You have a natural ability to build rapport quickly, even with people you’ve never spoken to before., • You stay calm and positive, even when dealing with rejection or patients who aren’t ready to move forward., • You’re a quick learner who can pick up scripts, systems, and processes with ease., • You’re organised and reliable, and you like keeping track of conversations, follow-ups, and next steps., • You can work independently, within a team, stay focused, and manage your own call flow without constant supervision. Skills • Actively listen to patients to fully understand their needs and respond with appropriate guidance., • Quickly learn and apply knowledge of the patient pathway to build trust, answer questions, and guide patients effectively., • Handle all calls with diligence, ensuring each interaction is consistent, thorough, and accurately documented., • Manage time efficiently, contacting leads promptly, pre-qualifying patients, and scheduling call-backs for the Senior Sales Team., • Remain calm and professional under pressure, delivering excellent customer service during high-volume or fast-paced periods., • Take full accountability for performance, meeting measurable targets and maintaining high-quality standards in all aspects of the role., • Extensive Training & Development: Benefit from structured training programs designed to enhance your skills and accelerate your growth in healthcare sales., • Supportive Team Culture: Join a collaborative and friendly environment where teamwork and mutual support are valued., • Make a Difference: Play a key role in improving patients’ health and wellbeing within a dynamic and growing healthcare sector., • Career Growth Opportunities: Clear pathways for progression, enabling you to advance your career and take on greater responsibilities., • Enjoy a competitive salary with an incentivised commission structure rewarding your success. About UK Vein Clinic UK Vein Clinic are a team of leading vascular surgeons and specialist practitioners that are dedicated to providing high-quality patient outcomes using minimally invasive varicose vein and thread vein treatment techniques. With varicose vein treatment increasingly restricted within the NHS, UK Vein Clinic was created to deliver accessible options to patients at a price that’s fair. Driven by the latest evidence and technology, we’re really proud to be helping our patients get back to doing the things they love most. We’re an organisation that’s driven by our patients and giving them the best experience and outcome possible.

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

🟣About Us AI-Media (ASX:AIM) is a global leader in language and accessibility technology. Founded in Australia in 2003, we’ve grown to become one of the largest providers of AI-powered captioning, transcription and translation solutions. Our solutions combine the best of automation and human expertise, powered by industry-leading technology. We work across broadcast, government, education and corporate sectors to make content accessible, multilingual, and inclusive - reaching audiences everywhere. At AI-Media, we value innovation, integrity, and excellence. We act with accountability, deliver quality and service, and are committed to fostering a workplace that is inclusive, diverse, and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs. Together, let’s make the world’s content accessible - to everyone. 🟣About the Role Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior Technical Sales to act as the pivotal technical advisor and product advocate for our broadcast technology solutions. The objective is to support the sales process by bridging the gap between customer needs and our technology offerings, ultimately driving successful sales engagements and fostering strong customer relationships. This role can be performed on a hybrid basis. In this role, you’ll: • Be responsible for understanding customer requirements, designing tailored solutions, and effectively communicating the technical and business value of our products., • Collaborate closely with sales, product management, and engineering teams to ensure a seamless customer journey from initial engagement to deployment., • Reproduce and confirm product defects, collaborating with development teams to fix them., • Create and deliver proof of concept (PoC) projects to validate the proposed solutions in the customer's environment, • Represent the company at industry events, trade shows, and customer meetings as a technical expert., • Conduct product demonstrations and technical presentations to prospective clients and collaborate with potential customers to gather and analyse requirements., • Act as the primary technical liaison for potential customers during the presales phase and build and maintain strong customer relationships by addressing technical inquiries and concerns., • Design and propose customized broadcast technology solutions that address specific client needs., • Develop and present detailed proposals, presentations, and technical documents to articulate the solution's value and use presales best practices, including proposal writing, and competitive positioning., • Analyse and understand competitor offerings to position our solutions effectively., • Lead the technical response to requests for proposals (RFPs) and requests for information (RFIs) and ensure all technical documentation is accurate, comprehensive, and persuasive., • Partner with product management and engineering teams to provide customer feedback and influence product roadmaps., • Provide expert technical consultancy to customers, demonstrating how our solutions can solve their specific challenges and provide customer-lead insights and feedback to help shape product development., • Collaborate with marketing to develop technical collateral, whitepapers, and webinars., • Educate the sales team and other internal stakeholders on the technical aspects of our broadcast technology solutions and conduct training sessions and workshops for customers to ensure effective use of our solutions. 🟣About You You’ll bring: • Bachelor's degree in Broadcast Engineering, Computer Science, or a related field., • 8+ years of experience in technical presales, solution architecture, or technical consultancy in the broadcast/media technology sector., • Strong knowledge of broadcast workflows, IP-based video transport (2110), cloud workflows, AI-driven automation, and streaming technology., • Proven track record of successfully supporting sales teams in closing complex technical sales., • Excellent communication skills, with the ability to simplify complex technical concepts for both technical and non-technical audiences., • Experience working with major broadcast and media companies, understanding their challenges and workflows., • Proficiency in broadcast technology including video encoding, playout automation, asset management systems and cloud media processing., • Strong leadership skills, with experience managing or mentoring a presales team., • Familiarity with RFP/RFI processes and creating technical proposals., • Willingness to travel for customer meetings, trade shows, and industry events., • Demonstrate deep understanding of broadcast workflows, media infrastructure, and emerging industry trends such as IP-based broadcasting, cloud-based workflows, AI, and automation., • Stay current with the latest broadcast technologies and industry trends to provide informed guidance 🟣What AI-Media Offers You • Career Progression based on talent, not tenure, tailored Career Chats, • Access to a rewards platform that offers employees discounts and cash back on many retailers, access to fitness and health videos, recipes via HelloFresh, ability to recognize your coworkers and so much more, • Flexible public holiday selection, • Access to Course Catalogue, • Paid parental leave for eligible primary and secondary caregiver, • Employee Assistance Program (EAP), • Quarterly & Annual Global Recognition Awards, • Annual Reviews to recognise achievements, • Global company with supportive team culture and inclusive working environment, • Modern office located close to public transport, • Chance to be involved as we grow our product suite and offer tech & human solutions to customers

Bytes Bytes Technology Group is one of the UK’s fastest-growing IT providers, delivering cutting-edge solutions through Bytes Software Services and Phoenix Software. Since 1982, we’ve grown to over 800 employees across 6 locations, with a turnover exceeding £2bn in FY2024. We partner with SMEs, corporates, and public sector organisations to modernise and digitally transform their IT infrastructures. Our culture is built on investment in people - through training, career development, and recognition - creating clear pathways for progression and success. The Role We’re shaping the future of secure, connected businesses. As one of the UK’s most advanced Cyber Security & Networking practices, we’re building a highly specialised group dedicated to accelerating growth across our largest and most strategic customers. This is a senior overlay role within our Cyber Security & Networking division – you’ll collaborate closely with our top-performing Account Directors to engage at the highest levels of our clients’ organisations. Your role is to deeply understand their business strategy, uncover critical security and connectivity priorities, and deliver transformative solutions that drive measurable outcomes. You’ll act as a trusted advisor and subject matter expert, positioning Bytes’ market-leading cyber security and networking portfolio in alignment with our strategic vendor ecosystem. From shaping executive conversations to influencing major investment decisions, you’ll play a pivotal role in securing and enabling the UK’s most connected enterprises. What you’ll do • Drive Cyber Security & Networking sales by supporting account teams in identifying and closing opportunities, • Deliver solution-based presentations, proposals, and enablement sessions that showcase Bytes’ value, • Translate customer requirements into secure, scalable solutions using leading vendor technologies, • Position and onboard customers into Bytes’ cyber security and networking propositions, influencing service development, • Work closely with vendor account teams and align with strategic solution plays and incentives, • Train internal teams, create playbooks, and share insights that strengthen Bytes’ capability in this space What we’re looking for • Sales Overlay Expertise: Proven experience supporting sales teams to position and close complex technology solutions, • Commercial Acumen: Ability to identify opportunities, influence buying decisions, and accelerate deal velocity, • Cyber Security & Networking Knowledge: Hands-on experience or strong understanding of solutions from vendors such as Microsoft (Sentinel, Defender for Cloud), Palo Alto Networks, Check Point, Cisco, Fortinet, CrowdStrike, Netskope, F5, Akamai, and CyberArk, • Familiarity with security frameworks (ISO 27001, NIST, GDPR) and concepts like Zero Trust, SASE, SIEM/SOAR, • Familiarity with leading vendors and solutions across security, networking, and compliance frameworks, • Ability to engage confidently with C-level stakeholders and translate technical concepts into business value, • Strong organisational skills, excellent communication, and a proactive approach to driving results Why Bytes? At Bytes, we don’t just sell technology – we enable transformation. Our cyber security portfolio spans network security, cloud security, endpoint protection, identity and access management, and zero trust architectures, backed by partnerships with world-leading vendors including Microsoft, Palo Alto Networks, Check Point, Cisco, Fortinet, CrowdStrike, Netskope, F5, Akamai, CyberArk, and Commvault. We deliver consultancy-led solutions, managed services, and 24/7 SOC capabilities to help organisations reduce risk and stay resilient. You’ll join a team that thrives on collaboration, innovation, and growth, with clear opportunities to make an impact and accelerate your career. Ready to help us secure and connect the future? Apply now and be part of something bigger.

Customer Sales Advisor Welcome! (No Experience Required) – Central London IMMEDIATE STARTS AVAILABLE (Full-Time Equivalent) Fed up with your current role and ready to grow with a driven, fast-moving team? Start a fresh career in London with this exciting sales opportunity, offering hands-on experience, full training, and clear progression within a thriving sales environment. Our client, based in Central London, is one of the UK’s leading Sales, Customer Service, and Marketing companies, with associated offices both nationally and internationally. They believe their people are the key to their success and are therefore looking for motivated individuals who are keen to learn sales and customer service skills while working in a high-energy, results-focused environment. This opportunity involves representing well-known brands through face-to-face event campaigns across London. Operating on a self-employed basis, successful applicants are rewarded through a day rate plus commission structure, alongside additional incentives, meaning earnings reflect both performance and consistency. What`s on offer in sales, customer service and marketing with this company? • Clear opportunities for career progression based on performance, • Recognition and rewards for hard work and results, • National and international travel opportunities, • Day rate plus commission earnings, with additional incentives and bonuses, • Friendly, social team environment with a strong company culture, • One-to-one coaching in sales, customer service, and marketing, • Immediate starts available What’s Required? • Strong communication skills and a confident approach, • Self-motivation and a solid work ethic, • Professional personal presentation, • Ability to work well as part of a team, • Full-time equivalent availability (4/5 full working days per week), • Willingness to learn and develop sales and customer service skills Previous experience is not essential, as full coaching and client product training are provided. However, applicants with backgrounds in sales, customer service, retail, marketing, hospitality, catering, call centres, field sales, events, or other customer-facing roles are encouraged to apply. If you’re looking to become part of a successful, passionate team within a vibrant company and feel this opportunity suits you, please click APPLY and submit your CV. Successful candidates will be contacted directly by telephone. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4/5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

The Business Development Manager will drive revenue growth and expand market share for our office agency business by leveraging innovative tech platforms and data-driven tools. This role combines traditional commercial real estate expertise with a passion for technology, enabling clients to find, lease, or manage office space efficiently and intelligently. Key Responsibilities 1. Sales & Business Development • Identify, target, and develop relationships with corporate occupiers, landlords, and investors., • Generate new business opportunities through proactive prospecting, networking, and leveraging tech-enabled tools., • Manage the full sales cycle from lead generation to deal closure, ensuring a high conversion rate., • Upsell and cross-sell additional services and platform features to existing clients. 2. Technology & Innovation • Utilise proprietary or third-party tech platforms to analyze market data, identify opportunities, and deliver insights to clients., • Work closely with internal product/tech teams to communicate market feedback and suggest platform improvements., • Demonstrate the value of technology solutions to prospective clients, highlighting efficiency, cost savings, or data insights. 3. Client Relationship Management • Build and maintain strong, long-term relationships with key clients., • Act as a trusted advisor, understanding client needs and providing tailored solutions., • Ensure clients receive a seamless, high-quality service experience. 4. Market Intelligence & Reporting • Maintain up-to-date knowledge of office market trends, pricing, and competitor activity., • Prepare and deliver market reports, proposals, and presentations to clients., • Provide regular sales pipeline updates and forecasts to senior management. 5. Collaboration & Teamwork • Work closely with marketing, operations, and tech teams to support campaigns, product launches, and customer onboarding., • Proven business development or sales experience in commercial real estate, preferably office agency or coworking/flexible space sectors., • Strong understanding of property tech (PropTech) and ability to sell tech-enabled solutions., • Excellent communication, negotiation, and presentation skills., • Target-driven with a track record of consistently meeting or exceeding sales targets., • Strong commercial awareness and understanding of office market trends in London/UK., • Familiarity with CRM systems and data analytics tools.

Pre-Sales Consultant (Ref: MK47041) An IT company is currently recruiting a Pre-Sales Consultant to work in their London office. In this role, you will be responsible for proposing enterprise infrastructure and security solutions through a structured consultation framework to achieve stable and continuous growth. The ideal candidate should have strong analytical skills, familiarity with compliance frameworks, and excellent communication abilities. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate TYPE: full-time, permanent WORKING HOURS: 09:00 - 17:00, Monday to Friday SALARY: up to £48k START: ASAP LOCATION: London Pre-Sales Consultant Main Responsibilities: Pre-Sales Engagement • Support sales teams in identifying and qualifying opportunities, • Prepare and deliver presentations, proposals, and solution overviews to prospective clients, • Lead initiatives to develop and standardise consultation offerings based on frameworks such as Cyber Essentials, ISO 27001, and similar, • Translate customer needs and compliance obligations into actionable service packages and product features, • Assist in defining product roadmaps and service enhancements based on market trends and client feedback, • Monitor performance of consultation services and recommend improvements, • Engage with clients to gather requirements, analyse challenges, and propose compliant solutions, • Work closely with sales, technical, and delivery teams to ensure seamless handover from pre-sales to implementation, • Provide input for marketing materials and knowledge-sharing sessions Pre-Sales Consultant Ideal Candidate: • Pre-sales, product management, or IT consultation experience (Junior role acceptable), • Familiarity with IT security standards and enterprise solutions is an advantage, • Preferred Certifications:(advantageous, not mandatory), • Project Management: PMP or PRINCE2 (Foundation or Practitioner level) or equivalent, • Security: CISSP or equivalent, • Microsoft Power Platform related certifications or equivalent ** All applicants for the Pre-Sales Consultant must have the right to work in the country. *When contacting us, please include the job reference number (Ref: MK47041) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Telesales Executive Dental by Design – Hammersmith, London (On-site) Turn Enquiries Into Action – Join Dental by Design Dental by Design is redefining what private dental care means in London. As we continue to grow, we’re looking for a confident, commercially minded Telesales Executive with strong B2C sales experience to take ownership of inbound enquiries and convert them into booked appointments. This role is about sales, conversion, and customer experience. You’ll be the first person prospective patients speak to—and the person who gives them the confidence to take the next step. If you’re used to selling high-consideration services to consumers and know how to build rapport quickly, this role will suit you perfectly. The Essentials • Position: Internal Sales & Patient Conversion Advisor, • Location: Hammersmith, London (modern private clinic), • Responding promptly and professionally to inbound enquiries via phone, email, and web forms, • Building rapid rapport, understanding customer needs, and confidently guiding conversations forward, • Converting warm B2C enquiries into booked consultations, • Managing a high daily volume of leads while maintaining a premium, personalised approach, • Following up consistently to maximise conversion rates, • Updating CRM records accurately and maintaining clear enquiry notes, • Working closely with front-of-house and clinical teams to ensure seamless handover, • 2+ years’ B2C telesales or inbound sales experience (e.g. private healthcare, dental, aesthetics, property, automotive, travel, education, fitness, luxury services, or similar), • A confident communicator who builds trust quickly and knows how to close, • A proven track record of converting enquiries into bookings or sales, • Comfortable working to targets and KPIs in a fast-paced environment, • Highly organised, proactive, and excellent at follow-up Why Join Dental by Design? • Warm inbound leads only — no cold calling, • Structured training and support to help you succeed, • Clear progression opportunities within a growing private clinic group, • Modern, well-connected Hammersmith location, • Meaningful work helping people take an important first step towards better confidence and health

Spanish and Italian speaking Customer Service Advisor.Salary: up to £30,000 per annum.Hybrid working with regular office attendance.To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI.A well-established and award-winning

Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company. Customer Engagement: I

Our client, a highly reputable and award-winning Motor Trade Dealership in Epsom, is seeking a dedicated Automotive Customer Service Advisor to become a key member of their dynamic Aftersales Support Team.This is an excellent opportunity for individuals passionate about delivering exceptional custom

We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.

French & Dutch - Careline Advisor Salary: £29,500 Location: London (Hybrid) Hours: 40 hours per week About the Organisation This is a really exciting opportunity for a French & Dutch speaker with experience in customer service and a passion for excellent customer care. My client is a glo

Responsibilities and Duties · Answer inbound calls professionally · Respond to customer enquiries and complaints · Advise customers on company services and information · Identifying, escalating priority issues to high level management · Complete call notes when necessary and update CRM ·

Automotive Part-Time Service Advisor required in Watford up to £32,000 (pro rata) 30 hours per week + overtime Our client, a family-run Main Dealer is now seeking for an experienced and customer-focused Service Advisor. With an already great reputation, the business is seeking a like minded

Our client, a highly reputable and award-winning Motor Trade Dealership in Epsom, is seeking a dedicated Automotive Customer Service Advisor to become a key member of their dynamic Aftersales Support Team.This is an excellent opportunity for individuals passionate about delivering exceptional custom

They are seeking a Sales Advisor who is customer-focused that takes pride in delivering personalised service and representing a brand built on quality, style, and care.

Verisure is Europes leading provider of professionally monitored security systems.With over 5 million customers worldwide, were passionate about.

Our client is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis. About them: Our client is an international humanitarian organisation that strives for a world free from poverty, fear and oppression. They deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, they go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, they operate in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. Benefits • 25 days’ annual leave, pro-rated for part-time employees., • Office closure between Christmas Day and New Year’s Day, • Flexible hours and hybrid working, • Annual leave purchase scheme, • Enhanced parental leave pay, • Stakeholder pension, • Season ticket loan, • Cycle scheme, • Life assurance, • Access to Employee Assistance Programme (EAP) About the role: The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on their hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income. The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management. This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income. About You: ESSENTIAL • Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets., • Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value., • Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation., • Track record of delivering results against ambitious supporter recruitment and income targets., • Confident in forecasting, performance analysis, and data-driven decision-making., • Experience managing external agencies and suppliers., • Excellent project management and organisational skills., • Strong communication and relationship-building skills with internal and external stakeholders., • Familiarity with CRM systems and marketing automation tools., • Understanding of GDPR and data protection in a fundraising context. DESIRABLE • Experience working within the charity or non-profit sector., • Knowledge of supporter journeys and donor engagement best practice., • Experience in testing and optimising acquisition channels for improved ROI., • Experience of acquisition channel modelling and forecasting for return on investment., • Key Performance Indicators (KPIs) HOW TO APPLY To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026. Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Our client will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, they will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: Pay band: GB7 Location: London (Hybrid) Salary: £49,613 - £55,125, based on full time hours (35 hours per week) New employees typically start at the beginning of their pay band. The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. Having a criminal record will not necessarily debar you from working with their organisation. This will depend on the nature of the position, together with the circumstances and background of your offences. You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc. REF-226 129