Customer service adviser jobs in United Kingdom

HR Adviser Larbey Evans is partnering with top UK law firm to recruit an experienced and proactive HR Adviser to join their busy HR team on a permanent basis. • Competitive salary, • 09:30-17:30 working hours, • Hybrid working (3 days officed / 2 days remote) HR Adviser Key Responsibilities: • Build and maintain credible working relationships to support stakeholders within the designated client groups, • Manage all correspondence across the employee lifecycle and prepare correspondence relating to employee relations meetings, • Coordinate and be the main point of contact for client group employees for the family leave process, • Provide guidance to line managers in respect of any return-to-work meetings they are preparing for, • Attend employee relations meetings, such as performance management, disciplinary and grievance meetings, to support relevant HR Business Partner and/or take notes, • Arrange and conduct face to face exit interviews with leavers in relevant client groups and produce written summary of the meeting, • Complete monthly payroll variation instructions and assist the Reward & Benefits Manager with the annual benefits, salary and bonus review processes, • Previous HR Adviser experience within a law firm, • Strong customer service and team work ethic, • Proactivity and ability to demonstrate care for individuals, balanced with business needs and processes, • Ideally part/fully CIPD qualified

We’re looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn’t available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we’re rated ‘excellent’ by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You’ll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: • Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you., • Extra financial incentive for self-generated leads., • Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services., • The option to set your own commission rates with No Sale, No Fee., • The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team., • No earnings cap - the only limit is your potential., • An in-house marketing team providing personalised support, with free money every month to spend on marketing materials., • Unique schemes that help you build your business’s visibility in the local area, such as Yopa’s successful Tech for Schools sponsorship programme., • The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers., • Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion., • Demonstrate exceptional levels of customer service, with the willingness to help customers outside of ‘office hours’ and go the extra mile for that sale.

We’re looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn’t available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we’re rated ‘excellent’ by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You’ll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: • Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you., • Extra financial incentive for self-generated leads., • Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services., • The option to set your own commission rates with No Sale, No Fee., • The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team., • No earnings cap - the only limit is your potential., • An in-house marketing team providing personalised support, with free money every month to spend on marketing materials., • Unique schemes that help you build your business’s visibility in the local area, such as Yopa’s successful Tech for Schools sponsorship programme., • The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers., • Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion., • Demonstrate exceptional levels of customer service, with the willingness to help customers outside of ‘office hours’ and go the extra mile for that sale.

haart Estate Agents in Enfield are growing and looking for an ambitious and driven individual to join their team. The Trainee Estate Agent role is focussed on canvassing and prospecting for new vendors in the area. You will learn and develop the skills to generate business and increase market share in the Enfield area. Apply today to start your career in Estate Agency and contribute to a growing business. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Enfield you will receive: • £25000 basic salary, • Complete on target earnings of £42000 per year, • Additional commission scheme, • Access to company-wide incentive programmes., • 30 days annual leave (includes bank holidays*), • Enrolment at the Spicerhaart Learning & Development Centre, • Continued training as you grow and develop within your role, • Career progression opportunities, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care*, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place in the CEO Exclusive Achievers Club, • Purpose-built training location, • Industry-leading training delivered through one-to-one and group sessions, • Day-to-day learning led by our industry experts, • Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance, • Ensuring that your daily/weekly/monthly business targets are always met., • You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation., • Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch., • Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained., • Attend the Morning Meeting prepared with updates on the week’s valuation pipeline., • Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost., • Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities., • Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis., • Managing and responding to intranet leads daily., • Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity., • Generate referral business through first class customer engagement., • Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage., • Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed., • Passion, • Ambition, • Drive, • Strong work ethic, • Positive mindset, • Professional, • Good communicator, • People skills, • Customer-focused To be eligible to apply for this role, you will need: • Full, clean UK driving licence., • Access to your own vehicle, which must be in good condition., • Ability to work both independently and within a team., • Basic IT proficiency and a keen eye for detail., • Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006., • Evidence of right to work in the UK, such as:, • Passport, or, • Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Customer Service Advisor Customer Service Advisor (Surveys and Reviews) To support the Mortgage Services and Lettings businesses by carrying out telephone surveys at case activation and collating completion survey data. Carry out any other surveys as directed by the Customer Relations Manager/ Senior Customer Relations Adviser. Provide support and assistance to other team members and line management by undertaking any other duties as required in order to meet the aims and objectives of the Quality Assurance department and the business in general, and as directed by the Lead Customer Relations Advisor. Duties Include: • Contributing to Quarterly performance reviews and Weekly Team Meetings., • Sharing accurately produced MI from data for Customer Relations and Case Checking with the wider business., • Ensuring that completed surveys are accurately and promptly recorded on the business systems, with any required further correspondence appropriately referred on after completion of the call., • Confidentially complete telephone surveys with a sample of the Groups Mortgage Services and Lettings customers, in accordance with the Group’s methodology, and as directed by the Customer Relations Manager /Senior Customer Relations Adviser., • Ensuring customer feedback is accurately documented on all cases., • Where required, accurately log complaints onto OSCAR. Ensure update letters are issued to customers in accordance with OSCAR tasks. Process customer refunds and compensation payments., • Respond positively and act upon feedback received from Managers or Leads in order to maintain competence in the role in accordance with the team’s training & competency scheme., • Share process and procedure improvement ideas with Managers., • Promote a consistent, high quality, customer-focused approach to business processes, ensuring that you contribute to the Consumer Duty obligations, considering these obligations in all actions and decisions that are taken, and ensure this requirement is adhered to at all times., • Understanding other departments and how your role fits into these., • Maintain knowledge by taking and passing all annual testing., • Understand the Complaints Process., • Communicate professionally to internal and external customers, • Ability to organise, prioritise and handle varied and heavy workload, • Able to work and meet deadlines, • Confident on the phone, • Problem solver, • Highly numerate, • Computer literate, • Attention to details, • High level of accuracy Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02803

One of our highly successful and leading businesses, Mortgage Theory Ltd are currently seeking a Mortgage & Protection Adviser to join their team on a Self-Employed basis. The company recognise the importance of flexible working providing their staff the option to work from home. The company takes great pride in their honest and professional approach to services they provide to customers and have been awarded VouchedFor Top Rated Advice Firm 2022 & 2024, they have also been awarding Most Reputable Mortgage Adviser - North London 2023 and North London’s Mortgage & Protection Advisory Firm of the Year 2024. Skills: • CeMAP or relevant Mortgage Qualification, • A positive attitude and excellent team communication, • Client-orientated with high customer service skills and communication, • The ability to explain complex information clearly and simply, • Minimum 2-3 years experience of delivering Mortgage & Protection advice, • Most of our advisers deliver advice remotely throughout the UK, • The ability to work from home/own office, • Exceptional organisation skills Benefits: Uncapped income potential, with expected income £50,000+ pa. dependent on performance • Working with a well-established, professional, forward-looking company, • 100% Flexible Working – work from home/own office, • Ongoing business development support and training, • Some leads supplied – Client bank required, • Competitive revenue share Your duties will usually include: • Meeting performance targets, • Ability to prospect and organise meetings, • Fact-find effectively to establish the client’s current finances and future aspirations., • Provide high quality professional mortgage advice and explain different types of mortgages available, • Explain required insurance and protection products so that clients can make informed choices., • Communicate effectively at all levels, • Ensure all regulatory documentation completed within the required timescale, • Keep up to date with new mortgage and protection products and changes in mortgage regulation, • Maintain generic knowledge of the Financial Services industry and knowledge that is deemed necessary, • Embrace company values and promote them effectively alongside the brand. Key Words: Interpersonal Skills, Mortgage Planning, Protection, Client Orientation, Financial Goals & Opportunities, Business, Helping Clients, Customer Relations, Ambitious, Friendly, CeMap

Mortgage & Protection Advisor - New Build Specialist £30,000 per annum, £5,000 allowance per annum for weekend working, plus great bonus earning opportunities & benefits. ------- Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over 160 awards to its name. Join us and youll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From The Extra Mile colleague nominations recognising those who go above and beyond, comprehensive wellbeing packages, our fabulous Perkbox membership and much more, this is a place that really gives back on the effort you put in. Right now, were taking on Qualified Mortgage & Protection Advisers to join our expanding New Build division . With a start date of the 27th October, this is a fabulous opportunity for a seasoned Mortgage & Protection Adviser to thrive and jump in with a head-first and hands-on approach, with constant bountiful leads to grab, providing quality, tailored advice to our Partnered clients. With no prior New Build experience necessary, if youre a focused, bustling adviser and feel ready for a new challenge, keep on reading! The Role As a Mortgage & Protection Adviser in the New Build team, your main purpose will be to provide a high-quality advised service for Builder Relationship leads to achieve agreed performance targets and ultimately meet the mortgage needs of our clients, helping their property dreams come true. Youll issue prompt feedback to builders on the initial qualification status of clients to allow them reservation of a property and continuous ongoing updates on cases; from the application being submitted, to receiving the offer and eventual completion. You will also support clients further by providing comprehensive Pr otection Advice alongside their mortgage requirements, lending your empathetic ear to conversation in pursual of a policy that best suits their circumstances and family needs. Additionally, you will occasionally take to the road, attending site visits and trade shows with sufficient notice to help build and nurture relationships with site and industry staff; as well as working every other weekend day on a rota d basis to ensure best coverage for client and builder availability. About you Were looking for seasoned Mortgage & Protection Advisers who are eager for a new challenge. You may have some experience already with selling New Build products, but dont worry if not, as we will coach you through everything you need to know to help you flourish. You will need however a great track record of success, able to provide consistently high quality and compliant advice, and able to adhere to at times strict deadlines and organise your time effectively. Your written and verbal communication skills will be of top calibre, to ensure partnered builders are kept up to date regularly with progress in a timely fashion, and your customers at ease and confidence with the often-daunting house buying process. Self-sufficient and motivated, you should be able to build and maintain positive and effective relationships with clients, builders and other parties alike, which will be paramount in the development and strengthening of our partnerships. Additionally, youll have a strong ability to provide appropriate protection advice, exercising such customer care and consideration, ensuring the business sold remains consistent in accordance with the companys agreed performance standard, but with the best interests of the customer at the forefront. Youll need to have an air of confidence in your advice and empathy for your clients, to help build a connection and help protect whats most important to them. Why join L&C? We care about our customers, but our employees are what make the magic happen. Were always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity, so the standard of training is as high as it can be, ensuring that the service youre able to deliver is at the same level. What you do with it and where you take your role from there is up to you because there are ample opportunities to flourish and progress. Weve got plenty of new and enhanced existing benefits to reward and recognise the exemplary work our colleagues do, and we're always on the lookout for dynamic advisers to help us push the boundaries of providing Mortgage and Protection Advice. As an employee of L&C, some of the benefits youll get include: 24 days starting annual leave, plus your birthday & bank holidays off non inclusive of your holiday allowance Be a part of a commission incentive scheme that is both customer-centric and reflective of your efforts Have access to our comprehensive Employee benefit and support schemes, from wellbeing to perks and discounts, we want to give our colleagues the best as thanks for their continued dedication Come celebrate at our biannual Winter and Summer socials, and plenty of other events amongst your team and section ... and much more! FCA Certification Regime & Conduct Rules L&C is regulated by the Financial Conduct Authority (FCA) and is classified as an Enhanced Firm under the Senior Managers and Certification Regime (SM&CR). This role will fall into the Certification and Conduct elements of the regime. L&C will be required to attest to your integrity, competence and financial soundness on an initial and regular basis if youre successful in your application and as a Certification Regime employee, your personal and professional details will be published in the FCAs Directory which is accessible to the public. This can provide comfort to customers that they are dealing with a legitimate and monitored Adviser that belongs to a firm with a solid culture and ethics. You will also be personally subject to the 6 FCA Conduct Rules. You may already be aware of these but dont worry if not. If successful in securing an interview and role, a detailed explanation and training will be provided. ----- At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community. TPBN1_UKTJ

Technical Engineering Lead Job ID 227908 Posted 07-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland About the Role: As a CBRE Technical Sr. Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What You’ll Do: • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees., • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed., • Manage operations and maintenance for assigned facilities. Develop operating and capital budgets., • Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals., • Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians., • Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends., • Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors., • Drive the acquisition of new management contracts. Facilitate the development of as-built drawings., • Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns., • Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives., • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans., • Identify and solve technical and operational problems of complexity., • Understand and recognize the broader impact across the department., • Improve and change existing methods, processes, and standards within job discipline. What You’ll Need:, • Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered., • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred., • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems., • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department., • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc., • Extensive organizational skills and an advanced inquisitive mindset. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. ABOUT CBRE CBRE is the world’s leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company’s core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.

As a Reinsurance Claims Adviser Life, you will play a key role in supporting the delivery of QBE Re’s claims strategy. Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Detail-Oriented, Document Management, Insurance Claims Processing, Intentional collaboration

Our Customer Service Advisers are often the very first impression that our customers have of our brand, so an outgoing personality and a great telephone manner are a must. As a Customer Service Adviser you will be the first point of contact for all enquiries coming into Foxtons, via telephone, email

Per Hour Why Superdrug? Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you'll deliver great advice on perfume and fragrance. We want to ensure that our customers leave with "That Superdrug Feeling" - this means they receive exc

Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!. A tool that lets you

Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. Weekdays,EveningsandWeekends- 20 hours a week with opportunity to work more hours. We’re all about personality, we aim to

Customer Service Officer (Council Tax / Housing Benefits), London. The role of Customer Service Adviser provides crucial support by ensuring customers have access to the right level of service and by resolving both external and internal customer enquiries across all contact channels including inboun

Up to 20hours perweek with opportunity to work more hours. Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. We’re all about personality, we aim to have fun, and we work ha