Trabajos customer service adviser en Reino Unido

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

About The Role At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Croydon. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: • An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them., • Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives., • Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles., • You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds., • The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities., • Confidence using IT systems to maintain accurate and confidential records., • A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences., • The ability to travel across the local area independently when required, • The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: • Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances., • Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences., • Deliver support through home visits, telephone contact and partnership working other professionals., • Participate in the duty rota, ensuring enquiries and requests for information are handled promptly, sensitively and equitably, • Manage a defined caseload, maintaining accurate, respectful and confidential records., • Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support., • Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. Interviews for this role have been provisionally scheduled to take place via MS Teams w/c 1st June 2026.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

A Housing Association is currently looking for a Tenancy Management Adviser on a temporary basis for about 3 months. Key responsibilities Implement strategies to retain tenants through excellent service and effective rent setting, contributing to London's growth and customer satisfaction. Ensure all processes from rent setting to deposit protection align with current laws and best practices, supporting the organisation's commitment to high standards. Proactively manage and negotiate tenancy renewals, setting rents based on thorough market research and organisational policies. Manage change of sharer requests and ensure customers receive a first class service at all times. Generate and manage renewal agreements, ensuring accuracy in all property data and compliance with legal requirements, including right to rent legislation. Provide expert advice on the tenancy renewal process, aiming for optimal outcomes for all parties involved. Maintain meticulous records to ensure a comprehensive audit trail and contribute to the organisation's reporting and decision-making processes Attend Rent Tribunal Hearings PAYE £20.20 Umbrella £26.72 Hybrid role Essential requirements Extensive experience in customer service and sales roles within the private rented sector with a robust understanding of tenancy management, regulatory compliance, and customer service. Must have experience of attending rent tribunals Must be immediately available or on short notice Able to attend an interview on the 6th of May

A Housing Association is currently looking for a Right to buy Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Job Description We are currently recruiting an exciting opportunity for an AI and Automation Specialist to join our IT team. Role Overview In this hands-on delivery role, you will lead the build and deployment of automation and agent solutions using Microsoft 365 tooling. You will turn prioritised use cases into secure, reliable releases, while establishing repeatable delivery approaches for the future. You will work closely with Information Security, Cyber and Technology Risk to ensure that delivery aligns to policy and control requirements. Responsibilities include: • Configuring and enhancing CoPilot Studio agents and Power Automate workflows within agreed boundaries., • Shaping technical delivery options for each use case, selecting pragmatic patterns that can be reused and scaled., • Implementing secure controls, including permissions, access boundaries, and least privilege., • Producing production ready assets including error handling, logging, support notes, and handover documentation., • Supporting testing and release activity, including defect resolution and early life support., • Contributing to benefits capture by defining measurable outcomes for delivered solutions and supporting evidence collection. Person Specification The ideal candidate will have strong working knowledge of Microsoft 365 automation and agent tooling, including Power Automate and CoPilot Studio. You will have a deep understanding of identity, access and permissions in M365, and how these affect data exposure. Experience working in regulated environments with strong control expectations and auditability is essential. You will also demonstrate a strong understanding of data access and information risk concepts, and will demonstrate a strong knowledge of delivery standards for production releases. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client-focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Job Description We are currently recruiting an exciting opportunity to join the IT team as an Integration Developer. Reporting to the IT Development Manager this role will act as the technical bridge between our robust, internal developed core systems and modern cloud based SaaS platforms. Working with the Development, Engineering and Project teams your primary focus will be to define API driven integrations and utilise Microsoft middleware to create seamless, event driven data flows across the business. Role Overview Your main area of responsibility will be to design, build, and orchestrate secure API integrations and complex data flows across disparate systems. You will manage the extraction, transformation, and routing of data working with multiple integration protocols such as REST and GraphQL to ensure reliable and efficient communication. You will be responsible for engineering and maintaining Microsoft-centric middleware solutions using the Azure integration stack, including API Management, Logic Apps, and Azure Functions. A strong emphasis will be placed on promoting scalable, decoupled, and event-driven integration patterns, moving the organisation away from brittle point-to-point connections and towards modern, resilient architectures. Your responsibilities will also include embedding Secure by Design" principles across all integration solutions and ensuring best practices are followed throughout the full lifecycle of delivery. You will also create and maintain clear, comprehensive technical documentation covering APIs, middleware processes, and end-to-end system integrations, enabling maintainability, transparency, and effective knowledge sharing across technical teams. Person Specification You will have a strong educational foundation in computer science, software engineering, or a closely related discipline, supported by deep technical expertise in Azure Integration Services. You will possess a broad and practical understanding of traditional and modern development technology stacks, enabling you to confidently support, maintain, and collaborate on internally developed enterprise applications. You will demonstrate comprehensive knowledge of API consumption patterns, integration architectures, and data mapping and transformation techniques, alongside a solid grasp of modern authentication and authorisation protocols used in secure SaaS-to-SaaS and system-to-system communication. This includes practical experience with OAuth 2.0, OpenID Connect, SAML, and API key-based authentication models, as well as a strong understanding of API security best practices and threat mitigation strategies. Your approach will be analytical and objective, underpinned by strong intellect and a mature, accountable mindset when designing and implementing secure integration solutions. The role requires proven commercial experience orchestrating API connections and designing or developing middleware to integrate complex enterprise SaaS platforms. You will have an excellent track record of translating complex business and project requirements into scalable, secure, and maintainable technical integration solutions, remaining highly focused on delivery and task-oriented execution. Strong experience working with version control systems and associated development workflows is essential, with a preference for Git-based practices. You will bring total integrity to the role, demonstrating accountability, objectivity, and professionalism in all interactions. Strong interpersonal and communication skills will enable you to work effectively with technical and non-technical stakeholders alike, ensuring clarity, alignment, and successful outcomes. You will also show the ability to innovate and think creatively, applying out-of-the-box thinking to solve complex problems and continually evolve integration solutions. Experience with the Microsoft Power Platform ecosystem, including tools such as Power Automate, Power Apps, or related services, would be highly desirable. Broader application development experience across a range of technologies, including PHP or other web languages, is also beneficial. Relevant Microsoft certifications, such as Azure Developer Associate or Azure Solutions Architect Expert, are advantageous and will be viewed as a strong indicator of technical depth and commitment to ongoing professional development. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 4 Department- Risk Location - London Contract - Permanent This is a key role within the Risk function to support the Senior Risk Manager in a small but busy team focussing primarily on the investment / asset management division which is part of a larger Affluent Business Partnering Risk team. We work collaboratively with key stakeholders across the business. You will work alongside our Risk and Compliance colleagues across the Risk function. As a key member of the wider Risk and Compliance community you will have opportunities to learn about other areas of the Quilter business. This is an ideal role for someone who has experience of operational risk management and would like to move into a strategic focussed role providing advice and guidance on key strategic initiatives direct to the business. Key responsibilities include: • Providing support and challenge with a focus on ensuring risk is an integral part of the business in line with the Quilter Risk Management Framework., • Leading and supporting the Senior Risk Manager with the completion of risk deep dives and/or risk assessments as part of strategic initiatives across the asset management business and escalating where risks may be outside of risk appetite., • Providing advice and guidance to stakeholders and an independent view of the risks being faced, together with suggestions for mitigation., • Representing the Risk function at formal governance and project working groups., • Leading on the identification and evaluation of top risks., • Supporting the quarterly risk appetite process., • Leading the oversight of risk events and RCSA development., • Inputting into investment / asset management division and wider Group risk reporting., • Supporting the development of risk appetite, inputting into ad hoc or annual reviews., • Supporting risk scenario, stress tests and wind-down planning., • Supporting the maintenance of the team's profile and build relationships with stakeholders across the business.About You, • Knowledge and experience within the asset management industry including exposure to relevant regulatory rules such as COLL, COBS, PRIN and PROD., • Experience in operational risk management within a financial services company preferred., • Strong analytical skills and attention to detail., • Excellent communication skills (both written and oral)., • Ability to work well in a small, collaborative team., • Strong stakeholder management & relationship building skills.Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Fixed Term Contract Duration - 11 Months About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 5 Department- Risk Location - London Contract - 12 Month FTC Regulated/Non-Regulated: Non-Regulated As a Senior Financial Crime Manager, you will play a pivotal role in strengthening our financial crime framework alongside the Head of Financial Crime Prevention and supporting the Money Laundering Reporting Officer (MLRO). This is a senior Second Line of Defence (2LoD) position, acting as a financial crime subject matter expert (SME) across the entire business. You will provide robust oversight challenge, advisory support, and leadership on matters relating to anti-money laundering (AML)/ counter-terrorist financing (CTF), sanctions, tax evasion, anti-bribery & corruption (ABC) and fraud. You will help shape our financial crime framework, guide the Business through ongoing regulatory change, and ensure our risk management practices remain strong, compliant, and aligned to our risk appetite. Key Responsibilities • Monitor the effectiveness of 1LoD financial crime controls and identify gaps or improvement areas., • Provide oversight of Know Your Customer (KYC)/ customer due diligence (CDD) processes, including advisory support on high risk and enhanced due diligence (EDD) cases., • Develop, maintain, and enhance Group financial crime policies, standards and procedures, and risk appetite statements., • Conduct horizon scanning, perform gap analyses, and ensure timely implementation of regulatory changes., • Lead and maintain financial crime business-wide risk assessments., • Report outcomes clearly and regularly to senior management and governance committees., • Act as a financial crime SME across the Firm., • Provide practical guidance to business units on AML/CTF, sanctions, fraud and ABC matters., • Design and deliver engaging financial crime training programmes to employees at all levels., • Produce high-quality management information (MI) for senior management, governance forums, and relevant committees., • Support the MLRO with regulatory returns and ad hoc regulatory queries., • Design and deliver 2LoD monitoring and assurance reviews over 1LoD Financial Crime Operations., • Test the effectiveness of key controls and ensure timely closure of remediation actions., • As an SME, provide design input and support to the Financial Crime transformation programme., • Take ownership for delivery of targeted / prioritised enhancements to the Financial Crime control environment.About You, • Strong demonstrable experience in 1LoD / 2LoD Financial Crime roles within financial services (Wealth and Asset Management experience highly desirable)., • Deep technical knowledge of AML/CTF, CDD/EDD, sanctions, ABC and fraud requirements., • Proven ability to challenge the 1LoD and influence senior stakeholders., • Strong data and trend analysis capability with the ability to identify emerging risks., • Comfortable preparing high quality MI and presenting insights to senior leadership and committees., • Confidence in engaging with senior stakeholders, acting as a trusted adviser and SME., • Skilled at delivering training and embedding a strong financial crime culture., • Strong understanding of the UK regulatory environment for financial crime., • ICA International Diploma in Financial Crime Prevention/ AML, ACAMS, or equivalent professional certifications.#LI-KH1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 2 Department: IT Operations Location: London Contract type: Permanent The Technology Delivery Centre Analyst is a critical role in delivering high quality IT services to our internal and external customers through efficient support and preventative maintenance. The role is responsible for provisioning maintenance and regular checks on our infrastructure estate, resolving escalated end-user issues, incidents and where appropriate major incidents. The function provides walk-up tech bars for users to obtain immediate support. Whilst supported by Customer Service and Infrastructure SMEs the Delivery Centre Analyst provides a hub through which all customer support and preventative action to deliver operational support is focused. Responsibilities: • Diagnose and Resolve Technical Issues: Quickly identify and address technical problems to minimise downtime., • Maintenance and Support: Perform routine maintenance and support for end user and infrastructure environments (such as application and job maintenance, daily system checks, onsite end user and meeting room support, build support, walk-up customer issues, etc.), • Problem Management ownership and investigation., • Knowledge Management creation, validation and communication., • Event Monitoring: Proactively monitor events and respond to incidents to prevent service disruptions., • Identify and triage security incidents., • Resolving technical issues escalated beyond level 1 support expertise., • VIP Support and Event Management: Deliver high-quality support for VIPs and manage technical aspects of corporate events. Key Projects or Undertakings:, • Provide onsite and remote support for end-user locations and infrastructure environments., • Continually improve support processes across the technology function and our platforms., • Third-party engagement and coordination to support delivery of service, issue resolutions, etc., • Maintain existing and submit new knowledge base articles to improve support capabilities, self-service opportunities, reduce customer impact and improve staff efficiency. Review and approve changes requested by Customer Support and Infrastructure teams., • Support the Customer Outcomes Manager, Project Managers and other stakeholders in understanding customer requirements and expectations and testing these in new or changed services. Main Stakeholders:, • Business users and customers - provide the necessary level of support to achieve the desired outcomes of our customers and deliver an excellent customer journey., • Infrastructure support, design and development functions within Technology - Provide excellent support to Technology colleagues to ensure desired outcomes are achieved., • Head in CIO function and Senior Technology Management - Provide updates and insights to senior technology management and the CIO function., • Service Operations customer support and fulfilment teams - Provide appropriate triage and data gathering to ensure handovers and escalations are accurate. About You Essential Experience, Skills, and Knowledge: • Proven experience in IT Service Management processes, standards and IT support roles., • Experience using Service Management, diagnostic, collaboration and support tools such as NextThink, ServiceNow, SCCM, etc., • Excellent customer service skills and focus., • Strong analytical skills with the ability to interpret data and make informed decisions., • Excellent communication and interpersonal skills., • Ability to work collaboratively with various departments and stakeholders., • Professional work ethic with experience in supporting VIP's and Company Executive's.#LI-PM1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

The Role We are seeking an experienced Senior UX Designer with strong domain expertise in pensions and retirement products to lead user‑centred design across complex, regulated financial services journeys. This role will play a critical part in shaping intuitive, compliant, and accessible digital experiences for members, employers, advisers, and internal users. You will work closely with product management, engineering, compliance, and business stakeholders to translate complex pension concepts into simple, trustworthy, and engaging user experiences. Key Responsibilities • Lead end‑to‑end UX design for pensions and retirement products, from discovery through delivery, • Design complex user journeys covering pensions onboarding, contributions, transfers, statements, projections, retirement options, and member self‑service, • Translate technical and regulatory requirements into clear, user‑friendly interfaces, • Champion user‑centred design principles across teams and projects Research & Insight • Plan and conduct user research with scheme members, employers, advisers, and internal stakeholders, • Synthesise qualitative and quantitative insights into actionable design recommendations, • Use research findings to inform personas, journey maps, and service blueprints Collaboration & Stakeholder Management • Partner closely with Product Owners, Business Analysts, Developers, and Compliance teams, • Confidently present design rationale to senior stakeholders, including non‑design audiences, • Influence prioritisation decisions with evidence‑based UX insights Design Execution • Create wireframes, user flows, prototypes, and high‑fidelity designs using industry‑standard tools, • Contribute to and evolve design systems ensuring consistency, scalability, and accessibility, • Ensure designs meet accessibility standards (WCAG) and regulatory obligations common to pensions Governance & Quality • Ensure UX outputs align with FCA considerations such as clarity, fairness, and consumer understanding, • Balance user needs with commercial goals and regulatory constraints, • Provide design reviews and mentorship for junior and mid‑level designers Required Experience & Skills Essential • Significant experience as a UX or Product Designer in financial services, with hands‑on pensions domain experience, • Strong understanding of:, • Member journeys across accumulation and decumulation, • Regulatory considerations affecting pensions communication and digital journeys, • Proven ability to design for complex, data‑heavy, and regulated environments, • Expertise in UX research, interaction design, and usability testing, • Strong portfolio demonstrating end‑to‑end UX work on complex products Technical & Design Skills • Advanced proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD), • Experience working within Agile / Scrum environments, • Strong information architecture and content hierarchy skills, • Practical knowledge of accessibility and inclusive design Desirable • Experience working with large pension schemes, platforms, or retirement providers, • Familiarity with adviser‑facing and employer‑facing pension tools, • Exposure to service design methodologies, • Line management or mentoring experience Personal Attributes • Confident communicator with strong stakeholder‑management skills, • Detail‑oriented while maintaining a strategic, big‑picture view About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Location: Remote, with travelling in the South region (South East/Kent) / South West Department: Supervision & Oversight Contract: Permanent This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe. You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. Working as part of the Supervision and Oversight Team, training and ongoing development is a priority and will be continuous to ensure that you have the confidence to deliver against the requirements of the role, but importantly you develop and grow personally. As a Firm Compliance Partner in Quilter Financial Planning, your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the Quilter Financial Planning group, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. With your own panel of firms, you will review AR bespoke characteristics and behaviours identified by risk assessment as requiring supervision. You will build strong relationships with AR Principals and work with them to help them achieve effective governance of their AR Firms & Advisers whilst adhering to Network standards. This will be achieved through a program of both diarised annual assessments and bespoke firm visits and interactions, with you acting as the main compliance contact for the firm. Working with the firm and other QFP departments, you will identify areas of concern in a firm's current processes, set action plans and agree timescales for these to be rectified. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. You will conduct bespoke inspection visits, complete reports, provide coaching and feedback, identify risks and escalate any identified failings through to the Supervisions & Oversight Manager, use the correct escalation channels and manage identified issues to conclusion. This is a field and home-based role with an average of 2 days a week in the field of which you will be responsible for planning and scheduling your own firm visits. About You Our ideal candidate will be able to bring a high-level of experience within field supervision or compliance monitoring and be a competent assessor for firms and advisers. You will be a strong relationship builder and confident communicator, particularly skilled in questioning, and be able to display sound judgment when assessing risks and developing action plans. You will also have a strong analytical approach and inquisitive nature. You will have experience of Network/National and IFA/restricted advice models and QCF Level 4 or equivalent A Compliance & Risk qualification is essential for this position. #LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Fixed Term Contract Duration - 11 Months About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 4 Department- Risk Location - London Contract - 12 Month FTC As a Financial Crime Manager, you will support the Senior Financial Crime Manager and Head of Financial Crime Prevention in strengthening and developing the Firm's financial crime framework. This role offers excellent exposure across all areas of financial crime, making it an ideal opportunity for someone looking to advance within the Second Line of Defence. Working within the Second Line of Defence (2LoD), you will play a key role in providing oversight, assurance and analytical support across the Firm's financial crime controls. You will contribute to anti-money laundering (AML)/ counter-terrorist financing (CTF), sanctions, tax evasion, anti bribery & corruption (ABC) and fraud risk management processes, helping ensure the Business meets regulatory expectations and operates within its risk appetite. You will work closely with senior stakeholders, the Money Laundering Reporting Officer (MLRO) and 1LoD Financial Crime Operations, gaining valuable exposure to a wide range of financial crime activities. Key Responsibilities • Support 2LoD oversight of 1LoD financial crime processes, raising challenge where required., • Review Know Your Customer (KYC)/ customer due diligence (CDD) files, including high risk and enhanced due diligence (EDD) cases, escalating concerns appropriately., • Identify weaknesses in control design or execution and support remediation tracking., • Assist in maintaining and updating financial crime policies, standards, and procedures., • Conduct regulatory horizon scanning and support gap analyses., • Help document changes and ensure consistent implementation across the business., • Support delivery of financial crime business wide risk assessments., • Gather, analyse, and interpret data to assess risk exposure and control effectiveness., • Prepare insights and summaries for management review., • Provide financial crime guidance to operational teams and business units., • Assist in the development and delivery of financial crime training and awareness materials., • Produce clear and accurate management information (MI) and reporting for senior management and governance committees., • Support responses to regulatory queries or MLRO requests., • Help design and run 2LoD monitoring and assurance reviews over 1LoD Financial Crime Operations., • Test the effectiveness of AML/CTF and sanctions controls and track follow up actions., • As an SME, provide design input and support to the Financial Crime transformation programme., • Support delivery of targeted / prioritised enhancements to the Financial Crime control environment.About You, • Strong demonstrable experience in 1LoD / 2LoD Financial Crime roles within financial services (Wealth and Asset Management experience highly desirable)., • Strong working knowledge of AML/CTF, CDD/EDD, sanctions, ABC and fraud risk indicators., • Previous exposure to 2LoD oversight or assurance work is highly beneficial., • Strong analytical skills with the ability to interpret data, identify trends and spot emerging risks., • Confidence in producing high quality MI and written reports., • Clear communicator capable of engaging effectively with 1LoD teams and senior staff., • Ability to explain financial crime concepts in a practical, business friendly way., • Good understanding of the UK financial crime regulatory environment.Desirable, • ICA Certificate/ Diploma AML, ACAMS or other financial crime qualifications (or working towards them).#LI-KH1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Description We are looking for an experienced Recruitment Business Partner to join our close-knit Recruitment Team. Reporting into the Recruitment Manager, you will take full ownership of end-to-end recruitment for roles across all levels of the business, alongside leading and delivering recruitment-related projects. At IntegraFin, our recruitment team provides a high-touch, white-glove service, managing the full recruitment lifecycle through to onboarding. You will be confident operating in this environment, bringing recent experience from either an in-house or agency setting. Strong relationship-building skills are essential, as you will partner with senior stakeholders up to Executive Committee level, recruitment agencies, external suppliers and the wider HR team. You will play a key role in delivering an efficient and cost-effective recruitment service, working collaboratively with hiring managers across the business. This includes advising and guiding them through recruitment policies, procedures and best practice for both junior and senior hires. In addition, you will lead recruitment projects from inception to delivery, engaging senior stakeholders to ensure successful, organisation-wide outcomes. Person Specification We are looking for candidates with experience in an inhouse recruitment or agency role, ideally within the financial services industry. You must have a clear understanding of current recruitment principles and techniques, with an understanding of employment legislation, recruitment policy and procedure and have the ability and knowledge of sourcing candidates directly. You must have a proven ability to build and maintain strong relationships with key stakeholders as well as the team. Any previous experience of working on early careers schemes will also be of benefit. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us IntegraFin Holdings plc, is listed on the London Stock Exchange and is constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service. Transact is a part of the IHP Group which also includes Time4Advice. Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy: We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values: We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level : 4 Department: COO Location : Southampton or London Contract type : Permanent The new role sits within AI Centre of Excellence department under Chief Operating Office (COO). The key accountabilities for the role are as follows: • AI/ML Solution Delivery: Hands on end-to-end development and deployment of both traditional and GenAI-based machine learning models, including discovery analytics, experimental design, model development, benchmarking, enhancement and deployment., • LLM & RAG Integration: Design and implement new Retrieval-Augmented Generation (RAG) pipelines and enhance existing frameworks, applying advanced techniques in data chunking/splitting, vectorization, knowledge graph representation (GraphRAG), and query retrieval and evaluation., • Model Evaluation & Prompt Engineering: Design and execute experiments to benchmark and evaluate model performance using both classical metrics (precision, recall, F-score) and GenAI-specific techniques (LLM-as-a-Judge, ROUGE, BERTScore). Develop and refine prompts to optimise GenAI model reasoning, accuracy, and overall effectiveness., • Cross-Functional Collaboration: Work closely with business partners, stakeholders, and technical teams (data engineering, platform engineering) to translate business requirements into impactful AI solutions., • Research & Innovation: Stay abreast of emerging tools, techniques, and best practices in LLMs, RAG, GenAI, model development & evaluation techniques and proactively apply new knowledge to drive innovation.About You Qualifications • Advanced degree (MSc or PhD) in Machine Learning, Natural Language Processing, Artificial Intelligence, or a related field., • Proven track record of delivering AI solutions from research to production in real-world applications.Knowledge, • Strong foundation in machine learning algorithms and deep learning concepts including Neural Networks and Transformer-based architectures., • Knowledge in developing and deploying scalable models on Databricks, Azure, and AWS, leveraging tools such as FastAPI and Docker., • Proficient in model tracing and observability for LLM in production and implementing evaluation frameworks for model quality and reliability., • Strong understanding of software engineering best practices, including version control, testing, and CI/CD for production-ready AI systems., • Domain expertise in financial services or other regulated industries is highly desirable.Experience, • Strong experience in AI/ML research and development, specializing in deep learning-based NLP, Information Retrieval, and Generative AI., • Proven expertise in RAG/GraphRAG pipeline development and evaluation, including advanced retriever-reranker techniques., • Experience in building knowledge bases and ontologies is highly desirable., • Extensive experience in defining and implementing evaluation metrics for GenAI systems such as Recall, Precision, NDCG, LLM-as-a-Judge, BERTScore, BLEU score, and hallucination detection., • Provide mentorship and technical guidance to junior AI ScientistsSkills, • Strong proficiency in Python and experience with frameworks such as NumPy, Pandas, Scikit-learn, and modern Generative AI libraries (e.g., LangChain, LlamaIndex, Azure AI Foundry)., • Hands-on experience with PyTorch, and leading LLM libraries such as Hugging Face, LangChain, LangGraph, and LlamaIndex., • Skilled in hypothesis formulation, defining evaluation metrics, conducting literature reviews, and building reproducible prototypes with critical outcome analysis., • Rapid Experimentation Mindset: Comfortable with a fail-fast, learn-fast approach, iterating quickly to validate ideas and accelerate innovation., • Exceptional problem-solving skills and a strong passion for innovation., • Excellent communication and collaboration abilities, thriving in cross-functional environments.Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Description We are currently recruiting an M365 Engineer, responsible for making Microsoft 365 Copilot and Power Platform safe, supportable and scalable. Role Overview This role will establish platform readiness, policies, environments, and BAU support patterns so delivery teams can ship solutions without creating unmanaged risk. You will work closely with the AI Product Lead to configure and maintain Power Platform environments, policies, and operational standards that support governed delivery. Responsibilities include: • Enable and support a phased Microsoft 365 Copilot rollout aligned to readiness, security boundaries and risk decisions., • Implement and manage technical controls supporting safe usage, including DLP policy configuration and connector governance., • Strengthen SharePoint / M365 configuration readiness that affects safe adoption, including permissions models and external sharing settings where owned., • Establish monitoring, logging, and supporting processes for Copilot and automation solutions, including early life support and BAU transition., • Provide second / third line technical support for Copilot and Power Platform issues, working with suppliers where required., • Partner with Information Security, Cyber and Technology Risk to implement agreed controls and support audit evidence requirements., • Produce clear operational documentation, runbooks, and administration guidance to reduce key-person dependency., • Contribute to benefits capture by defining measurable outcomes for delivered solutions and supporting evidence collection. Person Specification The ideal candidate will have strong knowledge of M365 engineering and an understanding of Power Platform administration and governance concepts. You will have experience enabling and supporting new M365 capabilities with phased rollout, user impact management and operational readiness plans. You will be a confident communicator who has experience managing challenging and complex technology scenarios. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Fixed Term Contract Duration - 11 Months About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 3 Department: Charities Location: London (Hybrid) Contract: 12 month FTC This is a fantastic opportunity to join the Quilter Cheviot charities team who manage £2.4bn AUM for over 740 clients as at December 2025. We are seeking a highly organised, detail-oriented RFP Writer to support the growing tender requirements of our Charities business. You would be joining a dynamic and growing team who are passionate about charities and growing the business. Key responsibilities include: • Lead end-to-end creation of tailored RFP/tender responses for charity prospects., • Write, edit, and refine content to align with specific investment objectives, ethical considerations, governance requirements, and charity sector nuances., • Project-manage each tender, including timeline control, stakeholder coordination, and meeting submission deadlines., • Work closely with charity specialists, investment directors, and business development teams to create each individual tender., • Ensure workloads previously undertaken manually by senior specialists are redistributed effectively to restore their business development capacity, • Build and maintain a centralised RFP content library, including standard responses, disclosures, team biographies, data sets, and case studies., • Maintain consistency in messaging, tone, compliance language, and Quilter Cheviot branding., • Ensure final submissions are accurate, compliant, visually consistent, and of premium quality., • Review RFP processes and identify improvement opportunities, enhancing scalability and efficiency as tender volumes rise.About You, • Proven experience in RFP/proposal writing, ideally within financial services, investment management, professional services, or non-profit sectors., • Strong written communication skills, with the ability to translate technical investment concepts into clear, easy to understand language., • Exceptional attention to detail, accuracy, and document structure., • Experience working with multiple stakeholders at all levels under tight deadlines., • Strong organisational and project-management capabilities., • Ability to multi-task and handle multiple caseloads., • Proficiency in Microsoft Office, especially Word, Excel and PowerPoint., • Experience of the charity sector is not essential. #LI-VS1 #QC Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Description We are currently recruiting for an exciting opportunity to join the Compliance team as a Compliance Adviser on a fixed term contract basis for 13.5 months. Role Overview As the Compliance Adviser you will be responsible for timely and accurate regulatory advice and guidance to the business. You will partner with the business to support the implementation of new regulation, control and service enhancements and any potential remediation projects to ensure that the business understands and meets its regulatory obligations. The Role Your role will include: • Advice and support : Provide guidance to the business on regulatory matters and day-to-day compliance queries applicable to the Group and other firms in the distribution chain., • Subject matter expertise : Proactively maintain regulatory knowledge for topics allocated by the Senior Compliance Manager and act as a point of reference as required., • Regulatory change / project support: Partner with the business to support the delivery of regulatory change, including new regulation, control and service enhancements and any potential remediation activity., • Horizon scanning : Review and analyse regulatory publications and prepare clear summaries and impact considerations for management and key stakeholders., • Consultations and policy input: Contribute to relevant internal and external consultations, discussions and policy debates where required., • Regulatory correspondence and engagement : Assist with coordination of communications with regulators, including drafting correspondence, preparing supporting documents, and tracking actions and deadlines., • Regulatory notifications and reporting : Support the coordination and submission of regulatory notifications and returns in a timely manner, ensuring appropriate records and evidence are maintained., • SM&CR support: Support end-to-end coordination of SMF and Certified Person applications, including drafting submissions, collating supporting evidence, and tracking progress to completion., • Management information (MI ): Contribute to MI relating to regulatory projects, regulatory developments and key regulatory issues. The role requires a candidate educated to degree level, with a strong understanding of the UK financial services industry and its regulatory environment. The successful individual will be able to apply FCA and PRA rules and guidance in practice, particularly in relation to COBS, product governance, and the Consumer Duty, with a clear focus on good customer outcomes. Applicants must have a minimum of three years' experience working within the financial services investment or fund management sector, preferably in a Compliance or Regulatory role, and have experience providing compliance advisory support within a retail investment firm or pension provider. Strong written and analytical skills are essential, with confidence using Excel, Word, PowerPoint and CoPilot to analyse information, prepare regulatory documentation and communicate effectively with stakeholders. A Compliance Diploma or equivalent legal, compliance or financial services qualification is desirable. Experience in areas such as platforms, working with UK regulators, regulatory engagement, regulatory change or project work, consultancy, trade bodies or industry working groups, compliance monitoring, or fund management would be advantageous. Knowledge of products and frameworks including investment bonds, model portfolios, suitability, structured products, vulnerable clients, UK Solvency, and MiFIDPRU would further support success in the role. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Our client is looking for a talented Technical Paraplanner to join their team. As a paraplanner you will support the firm's Financial Planners, creating and compiling quality financial planning reports and conducting research on financial strategies, plans and products Key Responsibilities: • Support the Financial Planners in research and analysis to meet client needs and objectives., • Prepare client financial plans and suitability reports/letters for Financial Planners – including annual review, new business or ad hoc advice reports., • Prepare documentation to be held on file or included within reports, as applicable, to support the recommendation and justify the provider and product recommended., • Manage the presentation of technical data to the Financial Planners., • Compile cashflow models when required as part of the advice process., • Attend client meetings with Financial Planners as required, present cashflow to clients as required., • Provide the client with a positive professional experience, offering qualified knowledge and ongoing assistance., • Maintain up to date product and technical knowledge., • Maintain all standards of performance as required by the firm., • Develop and maintain internal relationships within all parts of the business., • Promote the profile of the business within the profession and wider communities., • Complete Continuous Professional Development to meet regulatory requirements and personal development needs. Essential Qualities: • Fully Diploma qualified, • Good understanding of the Financial Planning process., • Strong interpersonal skills, both written and verbal communication., • Customer service skills – providing an excellent service to the adviser and client., • Excellent planning and organisational skills., • Ability to work effectively to deadlines., • Accuracy and attention to detail to balance demands of role., • An understanding of cashflow modelling., • Broad knowledge of the Financial Services Industry and high level of technical knowledge., • In depth knowledge and experience with cashflow modelling., • Ability to manage and complete projects. If this position is something that you would be interested in, then please forward your CV to

At Ascot Lloyd, we exist to transform complexity into clarity and provide trusted, jargon-free financial advice that puts clients first. When something goes wrong, how we respond matters. Complaints handling is not a back-office process - it is a critical moment of truth for our clients and for our culture. The Role As a Complaints Handler at Ascot Lloyd, you will play a vital role in protecting good customer outcomes, ensuring complaints are handled fairly, transparently and in line with FCA DISP requirements. You will investigate complaints independently, communicate clearly with clients, and ensure learning is captured and shared to continuously improve how we serve our clients. This role demands sound judgement, empathy, attention to detail and professional courage - balancing regulatory expectations with our commitment to doing the right thing. Key Responsibilities Complaint Investigation & Resolution • Receive, log and assess client complaints in line with the FCA definition of a complaint and internal policies., • Conduct fair, thorough and impartial investigations, gathering evidence from advisers, files, systems and third parties., • Identify opportunities for early resolution while ensuring outcomes are robust and defensible., • Draft high-quality, understandable and empathetic written communications, including:, • Acknowledgements, • Holding responses, • Final Response Letters (FRLs) issued within DISP timescales, • Translate technical or regulatory matters into clear, jargon-free explanations that clients can genuinely understand., • Handle complaints in accordance with:, • FCA DISP rules, • Consumer Duty expectations, • Ascot Lloyd's Complaints Handling Policy, • Escalate emerging risks, potential breaches or systemic issues promptly., • Identify root causes, trends and conduct risks arising from complaints., • Contribute to complaints MI, thematic analysis and lessons-learned activity. At Ascot Lloyd, values are not slogans - they guide decisions every day. As a Complaints Handler, you will be expected to demonstrate: • Client First - Always Every decision is grounded in fair client outcomes and long-term trust. • Clarity You cut through complexity and explain issues simply, honestly and confidently. • Expertise You apply regulatory knowledge, sound judgement and attention to detail to reach fair outcomes. • Collaboration You work constructively across teams while maintaining independence and professional challenge. What We're Looking For Essential • Experience handling complaints within UK financial services., • Strong understanding of FCA DISP requirements and complaint handling standards., • Excellent written communication skills with a proven ability to explain complex matters clearly., • Ability to remain impartial, resilient and calm when handling sensitive cases., • Experience issuing Final Response Letters and dealing with the Financial Ombudsman Service., • Familiarity with adviser suitability, file checking or investment platforms. Handled well, a complaint can reinforce trust rather than damage it. This role sits at the heart of Ascot Lloyd's commitment to clear advice, strong governance and exceptional client service - and plays a direct role in protecting both clients and the firm.

Mortgage & Protection Administrator – Join a Market-Leading Financial Services Brokerage Hybrid working | Competitive base + generous bonus | Long-term career growth Are you an experienced Mortgage Administrator ready to take the next step with a prestigious, fast-growing advisory business? We’re working with a market-leading firm that offers a full range of financial services—from mortgages and protection to wealth management and commercial finance. This role offers a fantastic working environment, genuine career progression, and excellent rewards for high performers. If you’re motivated, detail-oriented, and passionate about customer service, we want to hear from you! Why You’ll Love Working Here: • Clear career path: bespoke training designed to develop you into a fully qualified adviser if you choose, • Generous bonus scheme paid quarterly, • Hybrid working for better work-life balance, • Competitive holiday entitlement plus company pension and full benefits package, • Exciting incentives: all-expenses-paid social events including summer and Christmas parties, • Top performer rewards: annual trip to New York — plus a guest!, • Work with high net worth clients at a market-leading business, • Supportive, dynamic team: friendly culture where your contribution really matters What You’ll Do: • Manage end-to-end mortgage applications and specialist mortgage admin tasks, • Coordinate communication between solicitors, lenders, and other third parties, • Support advisers with documentation and case handling, • Mentor and assist junior admin staff, • Deliver outstanding customer service throughout the process, • Oversee instruction and management of valuations What We’re Looking For: • Proven experience as a Mortgage Administrator or Paraplanner, • Familiarity with mortgage systems like Trigold (or similar), • Experience liaising with solicitors, lenders, and other stakeholders, • Life insurance knowledge is a plus, • A proactive, customer-focused approach with strong attention to detail, • Eager to grow and develop within a thriving business This is a rare opportunity to join a respected firm with real long-term prospects and a great team culture. Don’t miss out – apply now to start your next career chapter!

Job Description We are currently recruiting an exciting opportunity for an IT Audit Lead, to join our highly regarded Group Internal Audit team. This is an exciting opportunity to work within a dynamic FTSE 250 financial services group, which includes UK-regulated investment and life insurance subsidiaries and a regulated life insurance entity in the Isle of Man. The Group Internal Audit function is recognised for its pragmatic, collaborative approach to continuous improvement. The Role As an IT Audit Lead, you will be responsible for independently leading and delivering full end to end IT internal audit and advisory engagements in accordance with internal audit standards/ practices and methodology. This may include areas such as cyber security; infrastructure; user access and identity management; IT business continuity; information security (including GDPR); system/software development lifecycle; disaster recovery and change management/projects. Drawing on your knowledge and experience, you will identify key risks, develop and scope robust test plans (including use of data analytics), and prepare audit reports that present information in a clear, concise and compelling way. As the IT subject-matter expert in a small, high-performing team, you will take full ownership of our technology controls and assurance landscape while actively upskilling those around you, driving a culture of continuous learning and development. Success in this role can only be achieved by building strong relationships with the IT department and being hands on to understand key initiatives and provide assurance where required. Responsibilities include • Oversee and lead the timely delivery of the programme of IT internal audit engagements from the Group Internal Audit Plan., • With minimal supervision, preparing audit scopes and performing audit testing in accordance with professional standards and the Group Internal Audit methodology., • Demonstrates sound core IT auditing skills including being proactive in the use of data analytics to provide enhanced assurance., • Drafting audit reports with minimal re-work required that are concise, compelling and clear, in turn highlighting key issues to the Group's Audit and Risk Committees, the Board, and senior management., • Leading meetings with senior IT management to validate audit findings, and to develop, in partnership with the business, pragmatic and commercially sound audit recommendations which mitigate the identified risks., • Assist the Group Head of Internal Audit in the production and ongoing oversight of the annual Internal Audit Plan and the Internal Audit Universe in respect to the Group's IT risks., • When required, reviewing and auditing management's completion of agreed control enhancement actions (which resulted from previous internal audit findings)., • Explaining good practice governance, risk management, compliance and internal controls activities during discussions with staff of the Group., • Understands and grasps the current and developing regulatory and legislative rules and guidance which affect the Group and can implement these learnings into internal audit engagements or the internal audit plan. Person Specification We are looking for candidates with experience in an internal auditor role (2 - 5 years post qualification experience), ideally within the financial services industry. Knowledge of and experience conducting IT assessments across a range of products and platforms is essential. Candidates from external auditor roles must have applied knowledge and expertise in the use of risk-based audit methodologies, techniques and practices. You must hold the CISA, or equivalent professional qualification. Advanced Excel experience is essential and capability of data analytics would be desirable. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us IntergaFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service. Transact is a part of the IHP Group which also includes Time4Advice. Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Fixed Term Contract Duration - 4 Months About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 3 Department: Marketing Location: London (Hybrid) Contract: Fixed Term Contract The team are responsible for defining and executing key growth initiatives to drive value for clients and shareholders. This role is central to the management and delivery of these growth objectives, helping us mature our approach to executing lead generation initiatives and managing new client enquiries. The candidate will need to be comfortable engaging with prospective clients (inbound & outbound), identifying their high-level objectives and evaluating the best way to support them, before then introducing suitable potential clients to relevant front office experts. The role requires the candidate to collectively work with central and front office teams to develop feedback loops focused on continuous development, good client outcomes and ensuring tangible return on investment. The candidate will also be working collaboratively to manage associated 'nurturing' activities to support potential new clients who might not be ready for our services yet. This is a great opportunity to help us evolve and scale our new client generation activities. About the Role & Responsibilities The prospective client triage manager is the first point of contact for prospective clients. You are client focused, taking pride in providing an excellent client experience. You will be skilled at building trust to gain a good understanding of a client's needs, circumstances and how our services might benefit them. Your day-to-day role will include; • Managing new inbound enquiries from prospective clients, from multiple lead generation sources, • Managing new outbound opportunities, engaging with prospective clients who have registered interest in our services and/or events with a view to booking a meeting with a Financial Planner, • Completing complimentary, non-advice initial consultations with prospective clients, being able to draw out information pertaining to their financial situation and needs, • Managing the execution of effective nurturing campaigns through outbound calling, email communication and newsletters, tracking the success of each campaign, • Arranging meetings and supporting prospective clients up to their meeting with a Financial Planner, • Work with the broader commercial and marketing team to ensure robust and valuable MI is captured and correctly recorded, identifying areas for improvement and demonstrating/tracking ROI About You, • Financial Planning and/or Investment Management qualifications desirable, • Experience working with enquiries/clients, demonstrating an ability to understand wealth management propositions and typical client objectives, • Familiarity with lead generation initiatives and strategic growth plans, • Need to bring ownership to drive development and value, • Excellent communication and listening skills, able to build rapport, identifying needs and requirements from prospective clients, • Focused on delivering exceptional client service, • Strong collaboration skills, • Self-motivated and highly driven, • Proactive, • Organised and efficient, • Detail orientated #LI-VS1 #QC Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Description Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Security Engineer to join our Cyber Security team! The Role Working alongside the team you will help to design, develop, and mature the company's cyber security capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include • Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries., • Define, design, implement, and maintain security solutions appropriate to the business' needs., • Support the definition, execution and continuous improvement of key cyber security processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography., • Assist with developing and maintaining security policies, processes and incident response management plans and playbooks., • Prepare and document standard operating procedures and protocols., • Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc., • Minimum of 2 years' experience in a Security Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure., • Previous experience working within a financial services environment and a working understanding of relevant regulations., • Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.), • Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools., • Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment., • Experience of working effectively with a variety of stakeholders from different technology and business teams., • Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM)., • Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks., • Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 5 Department: Distribution Location: Homebased, United Kingdom Contract Type: Permanent Regulated/Non-Regulated: Non-Regulated The Investment Sales Directors represent the Quilter Investment team, promoting our market leading multi asset capabilities to financial advice businesses. The primary focus is on the growth and retention of our multi asset investment solutions. You will take responsibility for a region and promote our investment solutions to advisers in this area. You will act both independently and in co-ordination with platform sales colleagues to deliver a sales target for your region. As a thought leader, you will support our sales and relationship management teams with technical knowledge, sales ideas, and planning activity around our multi asset investment solutions. Working closely with our marketing teams, you will help to develop appropriate presentations and collateral which bring to life the value of Quilter multi asset investment propositions. You will be called upon to present at industry events and conferences to a high standard on both the main stage and within break out environments. And by engaging with leading financial adviser firms, you will simplify technical complexity and ensure that key messages are clear, relevant, and understood. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform will impact good customer outcomes by ensuring that we clearly and simply articulate the benefits, positioning, and performance of our investment solutions to advisers with potential new investors and/or existing clients. This supports the Consumer Understanding and Consumer Support outcomes of the Consumer Duty. About You You will have extensive distribution experience of multi asset investing to financial advice firms. In addition, you will have a thorough knowledge of associated areas such as financial markets, economics, and regulation. As a strong and articulate presenter, you will have the ability to simplify complex messages so that they are easily understood by a wide range of audiences. You will be able to operate as part of a high calibre team, with the ability to work with a wide and diverse range of people. Ideally you will have a background working with UK financial advisers, ensuring that good customer outcomes have been met through provision of appropriate technical investment-related information. Ideally you will have full Chartered Status within CII/PFS route and or CFA or progress towards. #LI-IC1 #LI-remote Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Position: Senior Waste and Radiation Protection Specialist Location: Milton Park Business Park, Oxfordshire Arrangement: Permanent Work Arrangement: Flexible working between a NUVIA office, home and site. NUVIA UK’s Land Remediation and Characterisation (LR&C) department draws on the strong foundations of NUVIA's metrology and Health Physics heritage, with industry recognised specialists having expertise and experience spanning many decades both within the UK and Internationally. The senior waste and radiation protection specialist will play a key role in providing radiation protection advice and training to support a range of operational projects, such as site investigations, land remediation, drain surveys and waste assay campaigns. In addition, they will provide radioactive waste support in terms of Waste Management Plans, Best Available Technique (BAT) Assessments and Sample and Analysis Plans. The Role As a Senior Waste and Radiation Protection Specialist, your role will include: • Provision of radiation protection advice that will ensure working practices meet the requirements of current Legislation and best practice., • Evaluate the operational environment and the radiological requirements to provide Radiation Risk Assessments (RRA) for the work in hand., • Advise teams on operational styles that should be adopted to maintain a safe working environment and provide training, as appropriate., • Co-ordinate the production of radiological protection documentation such as Normal Operational Dose Uptake Assessments, Radiological Zoning, Radiological Risk Assessments, ALARP Assessments, Operating Instructions and compliance statements., • Develop and maintain knowledge of the characterisation and land quality core services and capabilities., • Engage with regulatory authorities to support Permit applications, transfers and variations., • Provide guidance, advise and training to customers regarding HSE notifications and registration, typically required for land remediation contracts on historic sites, i.e., thorium and radium contamination., • Provide transport RRA’s for radioactive waste and source transfers, • Write technical reports and support characterisation assessments and desk studies., • Attend industry events, conferences, and trade shows as required. Profile Qualifications and Experience To be considered for the Senior Waste and Radiation Protection Specialist role, we are seeking a highly motivated individual, possessing strong communication and interpersonal skills. The following criteria will also be considered: • RPA2000 Certified Radiation Protection Adviser is essential, • Demonstrable experience as a qualified Radiation Protection Adviser (RPA) in operational environments., • Experienced in the technical aspects of waste management and land remediation, including regulatory requirements, and working towards or qualified as a Radioactive Waste Adviser (RWA) would be advantageous., • Experienced in collaborative delivery, working closely with clients, regulators and stakeholders., • Must be able to achieve and maintain Security Clearance (SC) for this role., • A bachelor’s degree in a science related field would be beneficial., • Ability and willingness to acquire job related knowledge through self-development and learning from others, • Must have a full driving licence and be available to visit customer sites, as required. Why join the LR&C team? We like to think of the LR&C team as an intrapreneurial unit, i.e., a start-up initiative delivered within the confines and security of a successful and established nuclear, engineering company. We believe that land remediation is not just about removing contamination, it is about restoring confidence, protecting the environment and enabling the safe reuse of land for future generations. Our LR&C services combine decades of experience, proprietary technologies, and a deep understanding of regulatory frameworks to deliver safe, efficient and sustainable solutions. Since the late 1990s, we’ve been developing and refining in-situ radiological measurement technologies to support land remediation and decommissioning. Our systems are designed to optimise segregation at source, reduce waste volumes and enable the use of lower-impact waste management options. From legacy nuclear facilities to former industrial sites, we provide the tools, expertise and data to enable confident decision-making. We offer a complete range of services, including radiological surveying and mapping of land, buildings, pipelines and boreholes; classification and segregation of excavated materials; sampling and fingerprinting of radionuclides; and real-time data management to track waste from generation to disposal. Our team also supports clients with environmental permitting, regulatory compliance, and the development of waste management strategies tailored to each site’s needs. Whether it’s supporting clearance, delicensing, or redevelopment, we deliver practical, auditable solutions that meet the highest standards of safety and environmental stewardship. Why us? Employee Staff Benefits: • Hybrid and agile working policies, • 8.5% Pension Contribution & Life Assurance, • Private Medical Scheme*, • Employee Share Scheme, • Salary Sacrifice Schemes: Electrical Vehicles, Technology and Cycle to Work, • 25 days holiday (increasing to 28 days after 5 years’ service, 31 days after 10 years’ service), • Option to buy, sell and carry over up to 5 days annual leave per year, • 18 Weeks Full Maternity Pay* (+21w SMP), • In partnership with trade unions, • Personal Development & Further Education Support, • Long Service & Recognition Awards NUVIA UK - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. NUVIA UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. NUVIA UK is committed towards equality in employment.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The Role As a Senior Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Your work will focus on: • Designing and implementing robust event-driven microservices and APIs, • Building scalable, cloud-native systems on AWS, • Developing modern, responsive React front-ends, • Integrating LLM-powered capabilities into real-world workflows, • Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features What you’ll be working with You should be comfortable with most of our core technologies: • Node.js and TypeScript, • React and modern front-end tooling, • AWS (e.g., Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS), • NestJS or equivalent back-end frameworks, • Microservices and event-driven architectures We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. What we’re looking for: • Experience building production systems using Node.js / TypeScript, • Hands-on experience developing UIs with React, • Solid understanding of cloud-native engineering on AWS, • Experience with microservices, messaging patterns and distributed systems, • A commitment to clean code, testing, observability and operational excellence, • A proactive and motivated mindset — someone who wants to build, ship and iterate quickly, • Interest in AI-powered products and a drive to learn Benefits at Aveni What you’ll love • Remote-first working across the UK., • Work abroad policy for when you want a change of scenery., • Co-working spaces available if you want an office buzz sometimes., • 34 days holiday (including flexible bank holidays) and your birthday off., • Company-wide off-sites (yes, karaoke may happen)., • Optional Personal Development Plan., • Flexible benefits platform: you choose the benefits that matter most to you (not the company)., • Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions)., • Private health- and dental care for your peace of mind., • Potential share options, have a stake in what you’re building., • Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

Expanding Organisation seeks a Tax Adviser to join their London based team on a permanent basis. The Tax Adviser would provide personal tax compliance, global mobility and payroll support to this growing business within the finance sector who deal with both individuals and corporate clients. The Tax Adviser would be a graduate with 1-3 years' experience within private client tax or have a mix of both private and corporation tax. This role would suit an enthusiastic individual who is keen to progress and learn. Duties of the Tax Adviser include: • To provide administrative support to client service team., • Maintaining client and other databases., • Providing excellent telephone customer service, • To deal with HMRC enquiries by telephone/e-mail/fax and/or by letter, • Maintaining online accounts with the HMRC., • Preparing HMRC forms for submission., • Preparing standard client letters for submission, • To prepare basic Tax Returns, including packaging and uploading to client portals, • To review client information and draft emails to clients for example to request further data for the tax return, • Preparation of basic tax calculations/estimates, • Attend client meetings, complete meeting notes and email drafts for client., • Contacting clients and HMRC to follow up on necessary information, for example ch...

Additional benefits as a Sales Adviser at haart Estate Agents in Thornton Heath:. We’re on the hunt for an ambitious, energetic, and customer-obsessed Sales Adviser to become a driving force within our team. If you have a passion for sales, property, and delivering outstanding customer service, th

Our client is a food distribution business based in Hounslow seeking a dependable Customer Service Adviser to support our daily operations.This role is key in ensuring our customers receive excellent service, from handling enquiries to coordinating orders and deliveries.It suits someone who is organ

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £30,000–£45,000 We Get You Hired! We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Programmer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £30,000–£45,000 We Get You Hired! We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK We are looking for a Hospitality Team Lead to join our London office on a 12-month FTC, to support two separate elements of client/guest hospitality – Front of House and catering. Based on the reception desk, the front of house duties requires the employee to act as the first point of contact for guests to the office, ensuring that the highest standards of client service are always maintained, and to competently manage the meeting room booking system. The catering duties, based out of the client kitchen, require the employee to aid the Hospitality Manager and Hospitality Team Leader with all aspects of meeting room management and catering. You’ll make an impact by: • Maintaining front of house areas including meeting rooms, and managing the meeting room booking system, • Meeting and greeting guests in a confident and professional manner and building a rapport with clients, • Liaise with relevant persons to agree catering requirements for upcoming meetings and events, • Preparing refreshments for meetings following a room-booking schedule and clearing and disinfecting rooms after use, • Maintaining all daily duties as per the food management system daily schedules, in line with the health and safety food handling requirements, • Supporting large scale events under the guidance and direction of the Hospitality Manager What we are looking for: We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: • Flexibility needed around working hours to meet the needs of the business on occasions such as evening events, • Availability to work evenings (sufficient notice is provided) up to 3 per week, • Previous experience within front of house and hospitality/catering, • Experienced in working within a fast paced, customer service role, • Excellent communication and interpersonal skills, • Self-motivated and able to work on own initiative within a team environment, • Reliable and flexible attitude with the ability to remain calm under pressure, • Strong team player who is willing to support colleagues within the department What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. • 26 Days Holiday (with the option of purchasing additional days), • Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP., • Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered. TPBN1_UKTJ

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Handyman CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 70,000 people worldwide, with 2000 working in the UK. The company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In Central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, are recruiting a mobile handyman to join the team. You will be located in the London Office What You'll Do: · Perform preventative & reactive maintenance, diagnose faults, and implement effective repairs across all building services systems. · Repairs floor & wall coverings. · Responsible for other building maintenance & installation works as required. · Accountable for lighting, general lamp changes, Filter Changes AHU's / FCU's and Basic Plumbing requirements · Provide excellent customer service, respond to requests, and maintain effective communication with all stakeholders. · Oversee and liaise with contractors across site. · Maintain accurate records of all maintenance activities, inspections, and equipment logs. · Ensure adherence to health & safety regulations, conduct inspections, and maintain accurate records of compliance. Working Hours: · 8am - 4:30pm · Monday to Friday · Overtime possibilities What You'll Need: · Experience of working in high profile work environment · Escorting/Permitting · Previous fabric experience advantageous · PC literate & good customer relationship skills About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it’s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It’s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. RSM’s NetSuite Practice is a specialist UK-based cloud solutions provider that is part of the RSM UK group of companies. The company has been named NetSuite’s EMEA Solution Provider Partner of The Year on multiple occasions. We aim to be the leading provider of business systems and digital consulting services to the mid-market. Our clients range from regional companies to international organisations. This is an exciting opportunity to join a rapidly growing organisation, as part of RSM Consulting’s Commercial Team, the Presales Consultant will work closely with the wider commercial team to provide presales support to the sales process. The team is primarily responsible for the preparation and delivery of demonstrations, capturing customer requirements during alignment sessions with prospects, and liaising with the Professional Services team to formulate detailed Letters of Engagement (statements of work). You'll make an impact by: * Supporting presales activity for prospective clients. * Collaborating on solutions for potential sales opportunities. * Building and delivering NetSuite presentations and demonstrations, deepening NetSuite knowledge as you progress with RSM. * Communicating with clients to understand their business processes and requirements. * Supporting the Commercial team to provide direction and knowledge in applying the technology/application to the client’s business. * Working with the Business Development and Account Management teams to create and deliver presentations that demonstrate authenticity, understanding of business process flows, and showcasing NetSuite’s rich functionality. * Developing long lasting and high-quality business relationships with clients by instilling trust and confidence. * Working with the Business Development team to craft high quality bids and proposals. * Working with the Account Management team to support enquiries and requests for additional functionality including creation of documentation and demonstrations. * Supporting alignment sessions with prospects to scope their requirements, and enable the Business Development team to deliver accurate estimation for Letters of Engagement. * Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery. What we are looking for: * Functional knowledge of NetSuite solutions. * Affinity to both sales and technology functions. * Excellent communication and presentation skills. * Experience in delivering technology demonstrations to stakeholders. * Capable of developing creative solutions to bespoke problems. * Ability to multitask and prioritise. * Excellent interpersonal skills. * Attention to detail. * Highly organised, self-motivated and able to work with minimal supervision. * Able to work well under pressure and meet deadlines. * Interest in sales / commercial processes. What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. * Hybrid and Flexible working although travel to the Crewe office will be required weekly. * 26 Days Holiday (with the option of purchasing additional day. * Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. * Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Customer Services Adviser - 6 months FTC £23,842 per annum pro rata Bromley, Kent Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: • Handling a high volume of inbound calls and enquiries with professionalism and care, • Responding to customer correspondence via email and letter, • Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries, • Working closely with your team to meet service standards and deliver a seamless customer experience. What we’re looking for: • A confident communicator with a strong telephone manner, • Excellent written and verbal communication skills, • Good computer literacy and attention to detail, • A team player with strong organisational skills and the ability to prioritise effectively, • Someone who enjoys investigating and resolving issues, • If you have financial services experience this is of benefit but it is not essential. What we offer: • £23,842 annual salary pro rata, • Annual holiday allowance of 25 days holiday plus bank holidays, pro rata, • Contributory pension scheme. Company matches up to 5%, • Life cover, • Hybrid working after training (1 days/week from home), • Supportive team culture and opportunities to grow, • 1 days paid charitable workday, • Wellbeing support Programme About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley

Customer Service Representative • £25,700 + bonus and regular pay reviews, • Monday – Friday (3 days a week working from home), • Professional study support & Clear progression opportunities, • Regular salary reviews About the Role We’re looking for enthusiastic Customer Service Representatives to join a growing Client Services team at a leading global business. This full-time position offers a flexible hybrid working model with two days per week in office and the rest remote. You’ll be the first point of contact for their clients—delivering exceptional service, resolving queries, and building trust with each interaction. If you have strong communication skills and are passionate about helping people, we’d love to hear from you. Key Responsibilities • Manage client and adviser queries via phone, email, and letter, • Own and resolve customer enquiries, • Explain products and services with clarity, • Handling calls and ensuring enquiries / concerns are resolved effectively, • Dealing with vulnerable customers Person Specification • Good standard of education, • Previous experience in a customer service role is preferable, • Excellent communication skills – spoken and written (business-level English required), • Confident telephone manner and ability to build rapport, • Strong customer focus – committed to delivering a great experience, • Comfortable using digital tools and open to learning new systems What You’ll Get • £25,700 base salary + 10% bonus, • Hybrid working – 2 days in office, • Buy and sell holiday, • Gym on site, • Annual salary reviews, • Comprehensive training programme and study support (regular salary reviews), • Clear career progression path, • Supportive team culture and modern working environment

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... Finance Manager Full time - 35 hours per week Permanent Office Location: Croydon Salary - £63,767.38 PA Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider flexible working, and more. Screening call dates: Monday 1 June Interview dates: Tuesday 9 June Advert Closing date: Wednesday 27 May @ 23.59As Finance Manager, you will play a central role in delivering accurate, timely and insightful financial information across the organisation. You will lead on management accounts, statutory reporting, budgeting, forecasting and financial analysis, ensuring full compliance with Housing SORP and FRS102. You’ll partner closely with senior leaders, operational managers-acting as a trusted adviser and providing the financial insight needed to drive performance, value for money and long term business planning. You will also lead and develop a small, high performing finance team, fostering a culture of accountability, continuous improvement and excellent customer service. Key responsibilities Produce high quality monthly management accounts, Board reports, budgets and forecasts • Lead the preparation of statutory accounts and manage audit processes • Provide expert financial analysis and business partnering to support operational and strategic decisions • Maintain robust financial controls, cashflow planning, treasury oversight and covenant monitoring • Oversee VAT, fixed asset, service charge and development accounting • Lead, motivate and develop a small finance team • Support long term financial planning, stress testing and value for money initiatives Essential requirements Right to work DBS checkAbout you We’re looking for someone who is: CCAB qualified (ACA, ACCA, CIMA, CIPFA) • Experienced in producing management and statutory accounts • Confident leading teams and managing workloads in a fast paced environment • Skilled at building strong relationships across the organisation • Able to communicate complex financial information clearly • Highly proficient with Excel and modern financial systems Experience in the housing sector, and familiarity with SUN Finance system and CX Housing management systems would be an advantage but is not essential. About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. If you’re interested, please apply via

Customer Service Support Walton-on-Thames (Commutable from: Walton, South West London, Weybridge, Staines, Twickenham, Mitcham, Croydon, Richmond, Woking, Kingston, Leatherhead, Epsom) £30,000 (£34,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global leading company offering a great earning potential and an unmatched benefits package? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. 42 hours contracted per week. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Walton. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth. The opportunity We’re partnering with a fast-scaling, technology-enabled advice firm that is redefining how mortgage and protection advice is delivered in the UK. Built around a human-first model and powered by smart technology, this business enables advisers to focus on advice and client outcomes rather than admin. If you’re an experienced whole-of-market adviser who thrives on solving complex cases and wants to be part of something ambitious and modern, this is worth a conversation. Responsibilities • Provide compliant, whole-of-market mortgage advice across a broad range of client scenarios, • Deliver protection advice where suitable, with support to further develop this area, • Conduct virtual client meetings and deliver a seamless end-to-end journey, • Deliver an exceptional end-to-end client journey and build trusted long-term relationships, • Work closely with a dedicated Mortgage Support Team to ensure smooth case progression, • Build and maintain strong relationships with introducers and referral partners, • Identify opportunities to expand referral networks and contribute to business growth, • Play an active role in shaping the future of the mortgage & protection function as the business scales Requirements • CeMAP or equivalent qualification to advise on mortgages in the UK, • Minimum 3 years’ whole-of-market mortgage advice experience, • Strong track record of delivering positive customer outcomes in a high-volume environment, • In-depth knowledge of mortgage products, regulation, and industry trends, • Strong analytical and problem-solving skills, • Excellent communication and relationship-building abilities, • Results-oriented mindset with a focus on customer experience and operational excellence, • Experience presenting webinars and building business development relationships is advantageous, • Protection qualification (e.g. R05) desirable but not essential, • Experience within a scale-up or high-growth environment is a plus Optional • This could also suit a more junior individual looking to step up and grow their career Why consider this role • Join a purpose-driven firm focused on improving financial outcomes for clients, • Competitive salary plus bonus, pension, private medical, income protection, and death in service benefits, • Potential future equity participation, • Learning budget and exam support, • Electric vehicle salary sacrifice and cycle-to-work scheme, • Flexible hybrid working (typically 2–3 days in a central London office), • Open, diverse, entrepreneurial team culture You must have full right to work in the UK Northreach is an equal opportunity employer and we do not discriminate against any employee or applicant for employment based on race, colour, religion, sex, national origin, disability, or age. We are committed to promoting diversity, equity, and inclusion in the workplace and hiring practices, therefore only partner with business that promote DEI. We strive to create a welcoming and inclusive environment for all employees

A Housing Association is currently looking for a Tenancy Management Adviser on a temporary basis for about 3 months. Key responsibilities Implement strategies to retain tenants through excellent service and effective rent setting, contributing to London's growth and customer satisfaction. Ensure all processes from rent setting to deposit protection align with current laws and best practices, supporting the organisation's commitment to high standards. Proactively manage and negotiate tenancy renewals, setting rents based on thorough market research and organisational policies. Manage change of sharer requests and ensure customers receive a first class service at all times. Generate and manage renewal agreements, ensuring accuracy in all property data and compliance with legal requirements, including right to rent legislation. Provide expert advice on the tenancy renewal process, aiming for optimal outcomes for all parties involved. Maintain meticulous records to ensure a comprehensive audit trail and contribute to the organisation's reporting and decision-making processes Attend Rent Tribunal Hearings PAYE £20.20 Umbrella £26.72 Hybrid role Essential requirements Extensive experience in customer service and sales roles within the private rented sector with a robust understanding of tenancy management, regulatory compliance, and customer service. Must have experience of attending rent tribunals Must be immediately available or on short notice Able to attend an interview on the 6th of May

Customer Operations Advisor A local authority is recruiting a Customer Operations Adviser to deliver high-quality, customer-focused services. You will handle enquiries across multiple channels, aiming to resolve issues at first contact while supporting a wide range of administrative processes. Key Responsibilities Deliver excellent customer service across phone, email and other channels Resolve enquiries at first point of contact wherever possible Process administrative tasks, including work with financial and legislative implications Provide accurate advice to benefits customers to support timely claims Maintain accurate records using internal systems Work with internal teams and partners to resolve customer issues Support vulnerable customers where required Contribute to service improvements and work flexibly within the team Requirements Essential GCSEs or equivalent Experience in telephone-based customer service Experience working in a fast-paced environment Strong communication and problem-solving skills Good IT skills and accurate data entry Ability to work independently and meet deadlinesDesirable Customer service training or qualification Administrative experience Basic financial knowledge Additional Information Basic DBS required due to contact with vulnerable customers 12 week's contract with potential extension Fully office-based

Do you want to be part of a caring, forward thinking team who make a difference? Join us as our... Finance Manager Full time - 35 hours per week Permanent Office Location: Croydon Salary - £ 63,767.38 PA Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider flexible working, and more. Screening call dates: Monday 1 June Interview dates: Tuesday 9 June Advert Closing date: Wednesday 27 May @ 23.59 As Finance Manager, you will play a central role in delivering accurate, timely and insightful financial information across the organisation. You will lead on management accounts, statutory reporting, budgeting, forecasting and financial analysis, ensuring full compliance with Housing SORP and FRS102. You'll partner closely with senior leaders, operational managers-acting as a trusted adviser and providing the financial insight needed to drive performance, value for money and long term business planning. You will also lead and develop a small, high performing finance team, fostering a culture of accountability, continuous improvement and excellent customer service. Key responsibilities ? Produce high quality monthly management accounts, Board reports, budgets and forecasts ? Lead the preparation of statutory accounts and manage audit processes ? Provide expert financial analysis and business partnering to support operational and strategic decisions ? Maintain robust financial controls, cashflow planning, treasury oversight and covenant monitoring ? Oversee VAT, fixed asset, service charge and development accounting ? Lead, motivate and develop a small finance team ? Support long term financial planning, stress testing and value for money initiatives Essential requirements Right to work DBS check About you We're looking for someone who is: ? CCAB qualified (ACA, ACCA, CIMA, CIPFA) ? Experienced in producing management and statutory accounts ? Confident leading teams and managing workloads in a fast paced environment ? Skilled at building strong relationships across the organisation ? Able to communicate complex financial information clearly ? Highly proficient with Excel and modern financial systems Experience in the housing sector, and familiarity with SUN Finance system and CX Housing management systems would be an advantage but is not essential. About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. If you're interested, please apply via where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered. Please note, correspondence regarding your application form will come from either of the email addresses or . Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance please with your application please contact TPBN1_UKTJ