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We are seeking a Support Analyst to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to analyze and resolve customer issues efficiently. Responsibilities: - Communicate effectively with customers to provide support and assistance - Conduct data entry and maintain accurate records of customer interactions - Utilize phone etiquette to handle inbound and outbound customer calls - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience Skills: - Proficient in English; multilingual abilities - Strong communication skills to effectively interact with customers - Ability to analyze customer inquiries and provide suitable solutions - Experience in data entry to maintain accurate customer records - Knowledge of phone etiquette for professional customer interactions - Bilingual proficiency is desirable for enhanced customer support
We are currently seeking a talented and experienced Solution Architect to join our team. The ideal candidate will have a deep understanding of enterprise architecture principles, strong technical expertise, and the ability to design and implement complex solutions that meet our clients' needs. As a Solution Architect, you will play a key role in leading the design and development of innovative technology solutions that drive business outcomes and deliver value to our clients. Responsibilities: Work closely with clients to understand their business requirements and technical challenges. Lead the design and development of end-to-end solutions that address client needs and align with industry best practices. Create detailed solution architecture designs, including system integrations, data models, and infrastructure requirements. Collaborate with cross-functional teams, including developers, engineers, and project managers, to implement solutions effectively. Provide technical leadership and guidance throughout the project lifecycle, from initial concept to implementation and deployment. Conduct technology assessments and evaluations to identify opportunities for improvement and innovation. Stay up-to-date on emerging technologies and industry trends, and make recommendations for their adoption. Ensure that solutions are scalable, secure, and maintainable, and meet performance and quality standards. Serve as a subject matter expert and trusted advisor to clients, providing insights and recommendations to support their strategic objectives. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred. Proven experience as a Solution Architect or similar role, with a minimum of [X] years of experience in enterprise architecture and solution design. Strong technical expertise in a variety of technologies and platforms, including cloud computing, database management systems, and software development frameworks. Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Experience leading cross-functional teams and driving collaboration to achieve project goals. Familiarity with agile development methodologies and DevOps practices. Certification in enterprise architecture frameworks (e.g., TOGAF, Zachman) is a plus. Ability to travel to client sites as needed. Benefits: Competitive salary and benefits package. Opportunities for professional development and advancement within the company. Dynamic and collaborative work environment. Flexible work arrangements, including remote work options. Employee wellness programs and benefits.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield White City Shopping Center Ariel Way, Shepherd's Bush, London W12 7GF. Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Job Title: Marketing Development Manager Location: London Company: HFS Consultancy Ltd About Us: HFS Consultancy Ltd is a dynamic and innovative organization dedicated to assisting students in finding the best educational opportunities around the world. We specialize in connecting students with universities, colleges, and educational institutions that suit their academic goals and aspirations. Job Overview: As the Marketing Development Manager, you will play a crucial role in driving the growth and success of HFS Consultancy Ltd. You will be responsible for developing and implementing strategic marketing initiatives to attract prospective students, expand our reach, and enhance our brand presence in the education sector. Key Responsibilities: 1. Develop and Execute Marketing Strategies: - Develop comprehensive marketing strategies to promote our student recruitment services and programs. - Identify target markets and demographics for student recruitment and create tailored marketing campaigns to effectively reach them. - Utilize a variety of marketing channels, including digital marketing, social media, email marketing, print advertising, and events, to maximize exposure and engagement. 2. Brand Management: - Manage and maintain the brand identity and reputation of HFS Consultancy Ltd. - Ensure consistency in messaging, visual branding, and tone across all marketing materials and communications. - Monitor industry trends, competitor activities, and market dynamics to identify opportunities for brand differentiation and enhancement. 3. Lead Generation and Conversion: - Drive lead generation efforts through targeted marketing campaigns and initiatives. - Collaborate with the sales team to develop lead nurturing strategies and optimize the conversion of leads into enrolled students. - Track and analyse key performance metrics to measure the effectiveness of marketing campaigns and identify areas for improvement. 4. Content Creation and Marketing Collateral: - Oversee the creation and production of high-quality marketing content, including website copy, blog posts, social media posts, brochures, and presentations. - Ensure that all marketing collateral is engaging, informative, and aligned with our brand messaging and positioning. 5. Partnership Development: - Identify and establish partnerships with relevant stakeholders in the education sector, including educational institutions, student associations, and industry organizations. - Collaborate with partners to develop co-marketing initiatives, joint promotions, and referral programs to expand our reach and enhance our recruitment efforts. Qualifications: - Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Master's degree preferred. - Proven experience 1 year in marketing management, preferably in the education sector or student recruitment industry. - Strong understanding of marketing principles, techniques, and best practices. - Excellent communication skills, both written and verbal, with the ability to create compelling marketing content. - Analytical mindset with the ability to interpret data, analyze performance metrics, and make data-driven decisions. - Creative thinker with a passion for innovation and continuous improvement. - Ability to work collaboratively in a fast-paced, dynamic environment and manage multiple projects simultaneously. Benefits: - Competitive salary commensurate with experience. - Paid time off and holidays. - Opportunities for professional development and growth within the organization. How to Apply: Please submit your resume and cover letter outlining your qualifications and relevant experience for the position of Marketing Development Manager at HFS Consultancy Ltd. HFS Consultancy Ltd is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
We have a current vacancy for a Geo-Environmental Consultant with 2-3 years relevant experience, who are looking to have an impact within a small team. Key Skills · BSc in Geology, Environmental Sciences or another Earth based science degree · Understanding and application of relevant legislation and guidance · Ability to run own projects and effectively communicate with all stakeholders · Have a “hands on” approach and willingness to taken on responsibilities · Use standard IT programs (Word, Excel) · Must have UK driving license and permission to work in the UK Key responsibilities · Undertake field investigations to determine the ground conditions with respect to contamination, foundations and drainage. · Logging of soils and rocks to British Standards · Soil, groundwater and ground gas monitoring and sampling · Collate and analyse data within context of current UK legislation and guidelines · Preparation of Interpretative Reports · Management and ordering of subcontractors Key Benefits · Competitive salary · Flexible working environment · Emphasis on personal development with internal and external training provided · 25 days holiday after successful completion of 6-month induction. · Company work pension · Mobile phone and network package provided · Use of company vehicles for site work
Junior Office Administrator (Woking, UK) Position Type: Part-time/Full-time Company Overview: We are an Infotech Services & Consulting company specialized in the technical & operational ecosystem of high-growth companies. We are currently seeking a motivated individual to join us as an Office Administrator. Position Summary: As an Fresh Office Administration, you will play a crucial role in supporting the smooth functioning of our office operations. This position offers an excellent opportunity for a recent university graduate native to the UK, preferably female, to gain valuable experience in a professional setting. Whether you are seeking part-time or full-time engagement, we welcome your application. Key Responsibilities: 1. Assist in general office tasks such as filing, scanning, photocopying, and organizing documents. 2. Greet visitors and answer incoming calls, directing them to the appropriate person or department. 3. Manage office supplies inventory and place orders as needed to ensure adequate stock levels. 4. Assist with scheduling appointments, meetings, and travel arrangements for staff members. 5. Help maintain cleanliness and tidiness in common areas, including the reception area and meeting rooms. 6. Provide administrative support to various departments as required, including data entry and document preparation. 7. Collaborate with team members to contribute to the overall efficiency and effectiveness of office operations. 8. Undertake special projects and tasks as assigned by supervisors or managers. Qualifications: A recent university graduate native to the UK, Excellent communication skills, both verbal and written. Strong organizational and time management abilities. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Ability to work effectively both independently and as part of a team. Detail-oriented with a proactive attitude towards learning and taking on new responsibilities. Previous experience in an office environment or administrative role is advantageous but not mandatory. If you are a motivated and enthusiastic individual looking to kick-start your career in administration, send your CV and a brief cover letter outlining your interest in the position and relevant qualifications. We look forward to reviewing your application and potentially welcoming you to our team!
Delegate Sales Champion - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a sales rockstar with a passion for fostering connections within the tech and cybersecurity space? Do you have the drive to smash targets and propel yourself in a dynamic, fast-paced environment? Then EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Delegate Sales Champion, you'll play a vital role in driving delegate sales for our upcoming B2B technology and cybersecurity conferences. You'll be responsible for identifying and connecting with high-value prospects, understanding their specific needs, and becoming their trusted advisor on how our events can propel their professional growth and organizational success. Responsibilities: - Execute targeted sales strategies to achieve ambitious delegate sales goals for assigned conferences. - Leverage in-depth research to identify top decision-makers and influencers within relevant technology and cybersecurity sectors. - Proactively build and manage a qualified prospect pipeline through various outreach channels (phone, email, social media). - Build strong relationships with potential attendees, acting as a trusted advisor and effectively addressing their needs. - Negotiate and close sales deals, consistently exceeding assigned targets. - Collaborate with the marketing team to develop and execute creative campaigns that attract a high-calibre audience. - Analyse sales data and reports to identify trends and implement strategic improvements. - Maintain a positive, professional demeanour, upholding EDS Brands Ltd.’s reputation for excellence. You're a Perfect Fit If You Have: - Minimum 2 year of experience in B2B sales, preferably within the technology or cybersecurity events industry. - A proven track record of exceeding sales targets and achieving revenue goals. - Excellent communication and interpersonal skills, with the ability to build strong, lasting relationships. - A confident and persuasive approach, adept at converting leads into sales. - A keen interest for the ever-evolving technology and cybersecurity landscape. - A self-motivated and results-oriented mindset with a strong work ethic. We Offer: - A competitive salary and commission structure that rewards high performance. - Travel! Ever wanted to see Paris, Amsterdam, Frankfurt, New York and more? - A comprehensive benefits package (pension, paid time off) to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. Ready to Champion Delegate Sales with EDS Brands Ltd? If you're a driven and passionate sales professional who thrives on building connections and exceeding expectations, then we encourage you to apply! The EDS Brands team is excited to hear from you!
A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
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We are looking for a dynamic team player with horticultural knowledge to join our retail nursery sales team. The role responsibilities: - Serving retail and trade customers - Invoicing at point of sale and by quotation - Offering horticultural advice - Answering customer enquiries by phone - Maintaining some displays around the nursery - Maintain a professional and welcoming atmosphere, ensuring a positive customer experience Job requirements: - Hands on experience with plants and a good knowledge of popular landscaping plants. - A keen interest in plants and horticulture. - Excellent communication skills, both verbal and written, with the ability to engage with customers in a friendly and professional manner. - Strong organizational and multitasking abilities to handle multiple tasks efficiently in a fast-paced environment. - Attention to detail and accuracy in order processing and data entry. Microsoft Office 365 skills are a must! - Ability to learn and adapt quickly to new software systems, including point of sale software (training will be provided). We are a grower nursery, selling a unique range of plants that would suit a person with a horticultural interest. The role is part time. Preferred: - Experience in a sales role - Experience with gardening or in a garden centre - Extensive knowledge about plants Weekly: Monday/Tuesday/Wednesday and one Saturday per month. Hours are 08:30-16:30 £13.70 per hour or £16,150 per annum, with pro rata paid holiday.
About the job We are looking for Business Consulting Director to join the Retail division of our consulting company in London. Ideal candidates will have 10+ years experience in managerial roles, and a keen interest in Consumer, Retail and Hospitality. Essential to have functional experience in: Growth Strategy Market Sizing Go to Market Strategy Commercial Due Diligence Value Creation Luxury industry Main duties Establishing long-term relationships with clients and securing repeat business from existing clients Identifying new business opportunities for the firm by networking with potential clients in the related industries Advising and developing strategic plans to help companies to reach their goals Conducting research on topics related to the client’s industry or business area of interest Preparing reports detailing findings and recommending solutions. Provide leadership and guidance to ensure the successful completion of projects covering interim management role for clients when requested helping clients make their sourcing decisions, increase end-to-end productivity of value chains, build strategic supplier partnerships, and integrate sustainability into their practices traveling at a global level to identify new clients and support projects for existing clients Requirements Minimum of a bachelor’s degree and preferably a master degree Have at least 10 years of experience in one or more of the related fields fashion, cosmetic, jewelry, art, and at least 3 years in an director or manager role Excellent communication, presentation, and writing skills Think strategically and analytically In depth experience in data analysis Experience leading and managing large, complex consulting engagements. Proven ability to develop and execute business strategy: strong program management experience, ability to manage a program through all stages of scaling Experience living and working internationally. Experience in Asian markets is considered a plus Outstanding people and relationship skills; and ability to interact with different types of clients in a global multi-cultural scale Fluent in English and another European language is a must. Knowledge of one of the following languages Mandarin, Arabic, Russian is considered highly relevant to this position
Company Description Recolter Consulting is dedicated to helping young individuals navigate the challenging job market and visa processes in various international countries, especially the UK. We offer step-by-step guidance and support in finding placement opportunities, serving as a stepping stone for the first 6-12 months of their careers. Role Description This is a hybrid internship role as a Management Intern at Recolter Consulting. As a Management Intern, you will be responsible for supporting the team in day-to-day operations, conducting research, analyzing data, assisting in project management, and providing administrative support. This role is based in the London Area, United Kingdom, with flexibility for some remote work. We carry out an initial interview to see if you are a good fit, if you are taken onboard you will be guaranteed a placement within 1 of the 3 industries you choose upon applying, if management is not your top choice. Qualifications Strong research and data analysis skills Excellent organizational and time management skills Strong written and verbal communication skills Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Knowledge of project management principles Attention to detail and accuracy Enthusiasm and willingness to learn Relevant skills and qualifications that would be beneficial for this role include experience with international visa processes, familiarity with job placement services, and a background in business or management studies.
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.
Job description: - discusses business methods, products or services and targets customer groups with employer or client to identify marketing requirements. - Contributing ideas to marketing campaigns and conducting research and analysing data to identify and define audiences. Compiling, distributing and presenting ideas, information and strategies. - collates and interprets findings of market research and presents results to clients. - discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. considering market research with appropriate departments. - Create engaging content for various social media platforms, including copywriting, image selection, and post scheduling. - Conducting research and analyzing data to identify and define audiences. - Monitor social media channels, analyze performance metrics, and provide insights to optimize campaign effectiveness.
We have an exciting opportunity to work for a rapidly growing bookkeeping and management consultancy company with an extensive portfolio of clients from different company sizes. We are looking for a full-time office/business support manager with a strong financial and bookkeeping skill set to look after both, the general accounting and financial management of the business as well as the day-to-day tasks of managing a busy consultation company. These will be the core tasks but it will also mean carrying out general office manager tasks. You will be responsible for the day-to-day management of other office staff members. You will be expected to thrive from having a varied workload and being happy to assist in other financial and non-financial duties as required. Strong organisational skills are essential for this role as well as a willingness to work towards the company's rapid growth. The role: Specific activities will include (but not be restricted to) - Developing and implementing financial and operational strategies to optimize profitability, and efficiency, and support company objectives. - Planning work schedules, delegating responsibilities and assigning tasks effectively. - Managing correspondence and inquiries related to accounting records, financial position and sales data. - Ensuring that the latest version of policies and standards are approved before effectively publishing these. - Ensuring administration and departmental activities are in line with the latest standards. - Planning, organising and coordinating activities and resources across other offices, including preparing and managing budgets, forecasts, and financial reports with accuracy and timeliness. - Conducting thorough analysis to identify trends, risks, and improvement opportunities. - Monitoring cash flow, liquidity, and financial performance metrics, providing actionable recommendations. - Overseeing accounts payable, accounts receivable, and payroll functions to ensure efficiency and compliance. - Manage relationships with external stakeholders. - Lead and mentor team members, fostering a culture of excellence, collaboration, and growth, - Controlling purchases, managing purchase orders, and overseeing invoice management and bank reconciliation. - Liaise with team members to provide accurate cost information, assist in quotation preparation, - Recording and monitoring office expenditure and budget management, including expense management, petty cash, and staff overtime. - Assist the Director and Senior Management Team in all high-level financial management and decision-making. Personal Profile and Essential Experience: - Bachelor's degree in Finance, Accounting, or related field; - Proven experience (5+ years) in a management role, - Excellent analytical skills, with the ability to interpret complex financial data and communicate insights effectively. - Proficiency in financial modelling, forecasting, and budgeting tools - Demonstrated leadership capabilities, with the ability to inspire and motivate cross-functional teams. - Exceptional interpersonal skills, with the ability to build positive relationships and influence stakeholders at all levels. - Results-oriented mindset, with a focus on driving continuous improvement and achieving business objectives. - High level of integrity, professionalism, and attention to detail, with a commitment to upholding ethical standards. - Highly organised, and commercially responsible, able to manage sensitive data confidentially. - Excellent administration and communication skills, both written and verbal, with a high level of attention to detail. - Flexible working attitude, with a can-do team player approach. - Proficient in MS Office applications. - Must be proficient in the use of Xero accounting for both data entry and analysis and bookkeeping. Job Type: Full-time Salary: £28,000 - £30,000 per year Schedule: Monday to Friday (37.5 hours) Education: Diploma of Higher Education (required) Experience: Management, 5 years (required) Work Location: In person Application Deadline: 29/03/2024
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.