Customer service manager jobs in GooleCreate job alerts

General Manager - Goole Company Description Title: General Manager Location: Goole, South Yorkshire Salary: 38,000 A new contract for the BaxterStorey brand. The location includes two restaurant outlets and a micromarket while also providing management of the cleaning services onsite. The site is operational 7 days a week including night shifts Predominantly be Monday to Friday daytime hours however an expectation to spend occasional time onsite in nights / weekends as and when the role requires Circa 20 catering staff and 20 cleaning staff. Customers are a combination of warehouse workforce plus office staff Benefits: • 28 Days holiday including bank holidays, • Plus your birthday off, • 3 volunteering days, • 3 days grandparent leave, • 24 weeks enhanced maternity leave, • Secondary carer leave, • Wedding/commitment day leave, • Free meals on shift, • Bespoke training and development opportunities, • Apprenticeships opportunities for all experience levels, • Pension and life insurance, • Discounts available on our Perkbox app; high street shops, holidays & cinema, • Wellbeing hub, • Access to employee assistance programme We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description • Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards, • Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business, • Continually look to develop your team through mentoring, training, recognition, and empowerment, • Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation, • Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance Qualifications • Previous experience as a General Manager, • Have a contagious passion for food and customer service, • You draw satisfaction from managing, training, and supporting a team, • Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance, • Excellent delegation and influencing skills, • Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure, • Meticulous organisational abilities; high attention to detail, • Concise and effective verbal and written communication, • Ability to adapt to challenges and opportunities with a solution-oriented perspective, • Excellent strategic thinking and critical reasoning skills, • Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.

Shift Manager - Goole Town Centra As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store. Key responsibilities include: Maximise profit: • Have a clear focus on delivering great availability for your customers., • Play an active role in your store to "sell a 1 & save a 1" to help drive sales., • Proactively support and work with the Talking Shop Rep in your store., • Support team engagement in your store., • Play a part in creating an inclusive culture where everyone can be their best., • Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees., • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop., • Follow and implement all cash handling and security policies & processes. Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: • Love your customers by being approachable., • Look after our own by being respectful., • Work together by being enthusiastic., • Hate waste by taking action., • Proven experience in a retail management or supervisory role., • Communicates effectively with every colleague to deliver store tasks first time, every time., • Plans and organises the shift, using every member of the team., • Provides balanced feedback when needed to improve the performance of every colleague., • 15% discount in all Iceland and The Food Warehouse stores., • 28 days holiday (including Bank Holidays)., • Christmas vouchers - increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression.

Shift Manager - Goole Town Centre As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store. Key responsibilities include: Maximise profit: • Have a clear focus on delivering great availability for your customers., • Play an active role in your store to "sell a 1 & save a 1" to help drive sales., • Proactively support and work with the Talking Shop Rep in your store., • Support team engagement in your store., • Play a part in creating an inclusive culture where everyone can be their best., • Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees., • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop., • Follow and implement all cash handling and security policies & processes. Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: • Love your customers by being approachable., • Look after our own by being respectful., • Work together by being enthusiastic., • Hate waste by taking action., • Proven experience in a retail management or supervisory role., • Communicates effectively with every colleague to deliver store tasks first time, every time., • Plans and organises the shift, using every member of the team., • Provides balanced feedback when needed to improve the performance of every colleague., • 15% discount in all Iceland and The Food Warehouse stores., • 28 days holiday (including Bank Holidays)., • Christmas vouchers - increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression.

Manpower are currently looking for a Yard Operative for one of our clients in Thorne! This role will be working Monday - Friday working 6am until Finish. Duties: To process vehicles through the wash programme in the correct date/priority order, and locate to the correct VPL after inspection. Locating vehicles to the correct VPL from all departments within the VDC. Pulling vehicles into loads for despatch as required. Ensuring the correct vehicles are pulled and moved as required within the site. Cleaning vehicles to a suitable standard for inspection as required. To maintain a high regard for Health & Safety at all levels, using safety equipment provided for personal safety and the safety of others. Undertake other duties as directed commensurate with the level of the job function. To carry out photography process To carry out battery maintenance charge and other vehicle maintenance activities Liaise with other departments within the Company to maintain a co-operative relationship across each department To report any issues regarding site security to the FLM and/or Manager Any other incidental duties required to promote a service to the customer ork-shop Controller-Team Leaders and associated staff Responsibilities: To ensure the quality of service described and laid down in the various working procedures is adhered to and improved upon were possible To be aware of the Company's responsibiliti...

Company Description Title: General Manager Location: Goole, South Yorkshire Salary: £38,000 A new contract for the BaxterStorey brand. The location includes two restaurant outlets and a micromarket while also providing management of the cleaning services onsite. The site is operational 7 days a week including night shifts Predominantly be Monday to Friday daytime hours however an expectation to spend occasional time onsite in nights / weekends as and when the role requires Circa 20 catering staff and 20 cleaning staff. Customers are a combination of warehouse workforce plus office staff Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business Continually look to develop your team through mentoring, training, recognition, and empowerment Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance Qualifications Previous experience as a General Manager Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you dont meet all requirements, wed like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team. TPBN1_UKCT

Customer Service Manager Permanent Monday to Friday, 8:30am – 5:30 pm Aldershot We’re looking for a proactive, hands-on Customer Service Manager who thrives in a fast-paced environment and is passionate about leading people, improving processes, and delivering exceptional customer e

The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office – Hybrid £54,000 – £58,000 DOE + Bonus Full-Time | Monday – Friday | Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Coordinate the physical retail custome

As Customer Service & Operations Manager, you will take full ownership of the customer service function, ensuring service levels are maintained while continuously improving team performance, processes, and overall customer experience. This is a key leadership role responsible for managing and develo

Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. As the PMO lead, you will optimize and harmonize customer service processes, manage CRM (Service Cloud/Salesforce) and SAP-related initiatives, and

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first culture, and collaborate with key departments t

A retail services company in Greater London is looking for an individual to manage customer enquiries and sales of garage doors and products.

A growing healthcare technology company in Greater London is seeking a Learning & Development Manager for Customer Service to create training programs that enhance support team capabilities and boost customer satisfaction. This role involves building a Customer Service training framework, delivering

A leading technology firm in the UK is seeking a Principal Service Manager to oversee key customer relationships and service delivery. This role involves ensuring the success of strategic customers, meeting service commitments, and leading onsite teams. Ideal candidates will have over 5 years of exp

Technical Project Manager (Customer Service Platforms). Experience in Customer focussed functions / projects such as Claims, Case-management or Customer-service platforms; CRM/queueing/workflow exposure and secure integrations. The role will drive outcomes across digital claims journeys, case-manage

As Senior Business Operations Manager, you will be responsible for leading and continuously improving Klarna Financial Services UK’s customer service operations. Customer Service Operations within banking or financial services, including vendor management. This position acts as the primary point o

A managed services provider in the UK seeks a Service Delivery Manager to enhance customer satisfaction and improve service delivery. You will lead service reviews and report on service performance, requiring 2+ years of experience in a customer-focused position. In this role, you will manage custom

We’re hiring our first Learning & Development Manager for Customer Service - a hands-on builder who will create the training engine that scales HeliosX Customer Care. You’ll own end-to-end learning across the Customer Service lifecycle: onboarding, role proficiency, continuous development & high

A leading motorway service operator in the UK is seeking an Assistant Manager to support unit operations and drive sales. The ideal candidate will have previous experience in management and a passion for customer service. Responsibilities include supporting the Unit Business Manager, motivating a te

Senior Customer Service & Experience ManagerWork with marketing and operations teams to encourage positive resident feedback. Experience** * Experience in hospitality and / or residential front of houseExperience in front of house customer service or customer experience and/or operational roles in r

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

Senior Assistant Customer Services Manager should be competent in the following Orega processes:. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of custome

A leading automotive group in the United Kingdom is seeking a full-time Service Reception Manager to join their team at Nottingham Audi. In this role, you'll lead a team to ensure outstanding customer service and operational excellence. Ideal candidates will have strong leadership skills, a customer

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

The successful candidate will supervise staff, ensuring high levels of customer service and operational performance. A leading job board in the United Kingdom is seeking an enthusiastic Assistant Manager to join their team.

We are now hiring a Customer Service Manager to lead and elevate the customer service team — ensuring operational excellence, strong commercial alignment, and an outstanding experience for wholesale partners. Deputise for the Head of Department when required - Customer Service Manager. Provide str

This Customer Service Manager role is central to delivering exceptional service across the organisation's customer base. Our client is a leading fresh food distributor and brand builder across the UK / Ireland who are looking for a Customer Service Manager. Proven experience as a Customer Service Ma

A leading organisation in their manufacturing space are currently seeking a Customer Support Manager to join their team to manage the overall customer operations and sales progression processes including managing the team. Customer Support Manager / Up to £60,000 / Maidstone. Managing the customer

Technical Customer Services Manager – UK & Ireland – Tyres. Technical Customer Services Manager. As Technical Customer Services Manager, you will lead a team of 10 people and be responsible for all technical training, dealer audit programmes, warranty management, and product performance monitori

We’re looking for a Customer Service Manager to lead and develop an internal and off shore Customer Service team for this iconic Sports brand. Customer Service Manager – London. Solid Customer service and operations experience at Management level.

You’ll report to the Head of Customer Experience and lead a team supporting customers across. CX team, lead managers and frontline specialists, and ensure customers consistently receive exceptional support. Coach managers to drive performance and engagement.

You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their European operations. My leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into

Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower

Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. You will have a working in a customer service environment, have excellent communication skills and a telephone manner. Customer Service Coordinator Derbyshire £26-£27k Min 3 mo

Junior Account Manager (Admin, Customer Service Backgrounds Welcome) Bristol (Office-Based) Full-time · Permanent · Monday - Friday £26,000 per year+ bonuses About Us Business Show Media is part of one of the world’s largest business event series, delivering high-impact exhibitions that empower