Customer service manager jobs in TruroCreate job alerts

We are looking for a high calibre Report Writer to join our growing team. The ideal candidate must have top notch communication skills and be able to troubleshoot and process work in a timely and efficient manner. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10.4 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? • To deliver high standard support to advisers within the financial services team, ensuring compliance procedures and internal systems and processes are followed., • To work seamlessly with the existing team., • To develop on an ongoing basis with training and support from your line manager, with a view to progressing to a Level 4/6 qualification., • To maintain client confidentiality, data protection and other legislative and organisational responsibilities., • To seek opportunities for continuous improvements and feedback to your line manager., • To be flexible and tackle a variety of tasks on behalf of the team., • To undertake Continuous Professional Development (CPD) to meet regulatory requirements, both internally and externally., • Ability to take complex information and put this into clear, concise reports., • Maintain an in-depth understanding of the financial industry to deliver confident writing at multiple levels., • Ensuring all data and analysis are accurate., • Be familiar with financial regulations and ensure reports comply with these standards., • Financial reports produced in a timely manner, requiring efficient time management. Main duties and responsibilities • To log and manage paraplanning requests from advisers., • To provide paraplanning support for basic and complex new business such as; individual protection, business protection, Investment contributions and replacement business, pension contributions, pension drawdown and esoteric investments., • To assist the Pension Switch Team as needed., • To ensure the adviser has sufficient know your client information recorded within the back-office system, including fact find, objectives and rationale, attitude to risk, investment objectives and existing plan information., • To liaise with advisers where information is incomplete or unclear., • To conduct provider and fund research as required, including risk scoring existing and proposed investments, past performance and charges information (using Dynamic Planner & FE Analytics)., • To produce quotes/illustrations using provider sites, Assureweb & IRESS., • To prepare cash flow modelling forecasts in line with group cashflow guidance., • To draft suitability reports based on fact find information, file notes and research., • To seek approval from the adviser and finalise suitability reports, including remedial work as specified by the file checking team. Relevant experience, skills & knowledge: • Working towards Level 4 Qualified CII or equivalent qualification., • Minimum 2 years experience working in the Financial Services sector. Minimum 1 year experience in Report Writing/Trainee Paraplanning role., • Experience of Financial Services back office systems., • Computer literacy with knowledge of word and outlook., • Ability to provide high quality work, spotting and rectifying errors to layout, format, spelling and grammar as appropriate., • Good planning, organisation and time management., • Able to demonstrate problem solving skills., • A positive can-do attitude and a strong desire to deliver high quality results., • Able to use good judgement and initiative., • Able to demonstrate reliability, discretion, confidentiality and flexibility., • Proven experience in working as part of a team. Where will I be working? We are looking for someone to be based from our Truro office 5 days a week, and the core office hours are 09.00 – 17.00. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The salary is £30-35,000 depending on experience working 35 hours per week, alongside 25 days’ holiday (plus bank holidays), life assurance and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 450+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Company description GOLDBECK SOLAR is a leading provider of turnkey solar systems on commercial roofs and ground mounted utility scale PV power plants. With our team of dedicated employees, we develop, plan, build, operate and finance photovoltaic systems in Germany, Europe and worldwide - tailor-made with a standardized approach. Job description As a Service Technician (m/f/d) in our Operations & Maintenance Team, you will be on the front line of keeping large-scale solar PV plants running reliably and safely across the UK. Youll work hands-on with modern equipment, troubleshoot real technical issues on-site and ensure maximum availability of PV assets that power thousands of households every day. Expect a varied field-based role with a high level of responsibility, structured planning of assignments and the freedom to work independently backed by a strong technical support team. Tasks: • Diagnosing faults on inverters, strings and monitoring systems on utility-scale PV sites, • Performing planned preventive maintenance and fast corrective interventions, • Coordinating and supervising subcontractors during service and repair works, • Carrying out Health & Safety inspections and acceptance testing after maintenance or repair, • Supporting the Technical Asset Manager with technical assessments, reporting and on-site expertise, • Ensuring compliance with safety regulations and quality standards on all sites Required profile • Successfully completed apprenticeship in the field of electrical engineering, power systems engineering or renewable engineering, • At least 3 years of professional experience, • Experience in service on utility scale PV sites, • Holder of a current ECS Gold card, • Good knowledge of MS-Office, • Team player with an efficient way of working, • Distinct analytical thinking and high customer orientation What we offer • Open, trusting and professional cooperation with a focus on success and enjoyment in daily work, • 28 days of vacation, • Company car, • Paid travel time, • Structured planning of assignments, • Cooperation with a highly skilled international technical team, • High level of autonomy on-site with strong technical back-up, • A role with real purpose: your work actively supports the energy transition, • Permanent full-time position with long-term job security in the renewable energy sector JBRP1_UKTJ

We now have an exciting opportunity for a Freight Forwarding Business Development Manager working for a worldwide freight forwarding company with the scope to cover the whole of the UK with your client base The role is remote, so we are open on where candidates can be based in the UK as you will be selling air and sea freight services to a nationwide client base With over 70 partner offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. Key Responsibilities: • Generate new business by cold calling prospective customers., • Generate new sales leads and revenue., • Meet with clients face to face, over the phone / Teams etc., • Build / develop relationships with clients, • Achieve set targets, • Complete all work on time and to schedule including a weekly pipeline, • Participate in the organisation of corporate events, • Understand calculating costs when tailoring customer rates, • Proven experience in selling multi modal, but mainly Air, Sea freight services nationally to global clients, • Proven track record of sales figures with small to medium companies, • interpersonal skills for building and developing relationships with clients, • A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment, • initiative and the confidence to start things from scratch., • Proficient in Microsoft Word, Excel, Outlook and PowerPoint, • Computer Literate, • Salary - Circa £50,000 to £65,000 this however open and Negotiable DOE, • Commission Structure on life of account, • Car allowance £450 per month, • Pension, • Private Healthcare, • Mobile provided, • Laptop Provided JBRP1_UKTJ

Job Title: Experienced WordPress Engineer Location: Truro, Cornwall (Remote) Salary: Circa £40,000 per annum, depending on skills and experience Job Type: Full Time, Permanent About Us: Affinity is an award-winning, full-service, bespoke software development agency dedicated to solving digital problems for clients in both the public and private sectors. As a company, we are deeply technical and always flexible, with a core mission to deliver human-centered solutions to technical challenges. We work across the public sector, including central government, and enterprise-level private sector clients. We specialise in Discovery, Design, Development, Implementation, Data Integration and Migration, utilising open-source technologies including WordPress. We are committed to nurturing long-term relationships with our clients through quality-driven and cost-effective Support, Maintenance and Continuous Improvement. Please note that, due to the nature of this role and the fact that this company does not offer sponsorship, candidates require the legal right to live and work in the UK to be considered for this role. About the Role: We are seeking a UK-based, experienced WordPress Developer with related AWS hosting experience who will bring energy and drive, to join our agile development team. Self-motivated and with a can-do attitude, they will be looked upon to use creative problem-solving, coupled with significant experience of working with WordPress. The successful person will be part of an agile development team, building and maintaining customer websites and digital services using WordPress, SQL and PHP, utilising various services and open source tools. They will support existing solutions and help continually improve them through work packages. They will be working on a number of high profile accounts, ensuring that everything is completed to the highest level including design patterns, web security, technical documentation and application performance. Custom plugin and theme development experience would be desirable, together with a strong working knowledge of Git. They will be decisive and a good communicator, and will be looked upon to lead by example and help support the less experienced members of the team. Key Responsibilities Include: * Key role on wordpress software support, development and AWS hosting projects as well as research and testing as required. * Attend project meetings as requested by the Delivery Manager or Senior Developer. * Record time spent on each project on a day by day basis to the required level of detail. * Remain current regarding changes in relevant technology and systems to ensure that technical knowledge is up to date. About you: Ideal candidates will have experience integrating WordPress, tuning and improving WordPress implementations and enjoy fast-paced, challenging and real-time problem solving. Ideal skills, not limited to: * HTML5, CSS3, Sass (Tailwind CSS, Bootstrap, etc.) * PHP and SQL * Strong ES6+ Javascript skills, including Node JS and React * Custom WordPress theme and plugin development * Responsive/mobile web development * RESTful APIs * Version control, particularly Git * Docker and containerisation * AWS core services, such as EC2, ECS/EKS, EFS, database, CloudFront, WAF, CloudWatch, ElastiCache, IAM, etc. * Infrasructure-as-Code - ideally Terraform and CloudFormation * Strong communication skills, including client facing * Ability to work as a team and autonomously * Attention to detail and ability to work under pressure * Commercially aware Useful experience for the role: * Enterprise-level experience with either government or the private sector * Continuous integration and deployment, incl. GitHub Actions, AWS CodePipeline, etc. * Non-AWS cloud platforms, such as Microsoft Azure and Google Cloud Platform (GCP) Benefits: * We are a flat organisation and team members are rewarded for being great at what they do, not the seniority they have reached in the company. * 1 day of extra holiday per year of employment, up to a maximum of 8 extra days. * We accommodate flexible working when needed. * Continuing professional development opportunities ranging from on-the-job training to formal qualifications and certifications. * Access to a professional and life coach where appropriate. * We are an Investors In People and Living Wage accredited employer. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Front End Developer, Back End Developer, PHP Developer, Web Developer, SQL Developer, Javascript Developer, Git, HTML5, CSS3, Sass, React, Gutenberg, AWS, Docker, Vagrant may also be considered for this role

Finance Manager – Truro – Permanent Salary: Up to £40,000 + Benefits Package Location: Truro, Cornwall Hours: Full time (hybrid working options potentially available) Start: ASAP Are you an experienced finance professional who excels in leading a small team, overseeing financial processes, and delivering accurate, insightful reporting? Do you enjoy improving financial systems, supporting operational teams, and ensuring strong financial control across an organisation? If so, this Finance Manager role could be your perfect next move. We are partnering with an established organisation seeking a confident and detail-driven Finance Manager to oversee its finance operations. You will lead a small team, manage key financial cycles, and play a vital role in providing high-quality financial insight that supports effective decision-making and organisational success. What You’ll Be Doing ✔ Leading day-to-day operations of the finance team, ensuring all deadlines are met ✔ Preparing and reviewing monthly accounts, forecasts, reconciliations, and cashflow reporting ✔ Maintaining and improving financial systems, policies, and procedures ✔ Producing accurate financial reports and data for senior leaders ✔ Working collaboratively across departments to promote cost awareness and efficiencies What We’re Looking For Strong organisational and leadership skills Excellent attention to detail with the ability to produce accurate work under pressure Great interpersonal and communication abilities Minimum AAT Level 4 qualification with relevant post-qualification experience A professional, proactive, and solutions-focused mindset Desirable: • Experience using Xero or similar systems • Experience leading or mentoring team members Why You’ll Love This Role ✔ 25 days days annual leave plus bank holidays ✔ Enhanced family-friendly benefits ✔ Competitive pension scheme ✔ Enhanced sick pay ✔ Life insurance (up to x3 salary) ✔ Paid professional subscriptions ✔ Employee Assistance Programme ✔ Free eye tests Apply now for a confidential conversation about this Finance Manager opportunity in Truro, Cornwall. Carrington Wood is a specialist recruitment consultancy supporting organisations across Cornwall, Devon, and the wider South West. We recruit across Finance, Accounting, Administration, HR, Customer Service, and Business Development on both a temporary and permanent basis

A Spark of Passion in the Heart of Cornwall Every great piece of jewellery starts with inspiration, a glint of an idea, a passion for craft, a love for the materials. For Kernowcraft, it began over 50 years ago with that very same spark. Nestled on the rugged Cornish coast, Kernowcraft started life as a small, family-run business with a simple but powerful mission: to make the art of jewellery-making accessible, joyful, and deeply rewarding. What began as a passion for gemstones and lapidary grew into something far more meaningful - a thriving, creative community of makers from all walks of life. Today, Kernowcraft is more than a jewellery supplies store. It's a trusted partner to thousands of jewellers, hobbyists, and dreamers across the UK and beyond. With recent investment, leadership and an ambitious strategy Kernowcraft is poised to scale at a time when handmade crafts, in particular jewellery, are seeing strong demand. Exciting times ahead! And we want to make you part of the plan. Kernowcraft already attracts a large and loyal audience of jewellery makers. The opportunity now is to maximise the commercial value of that audience across the entire digital journey. You’ll take ownership of the digital ecosystem, ensuring the website, content, email marketing and campaigns work together to drive revenue, deepen customer engagement and strengthen Kernowcraft’s position as the UK’s leading online destination for jewellery makers. Success in this role requires someone who combines analytical thinking, commercial judgement and creative sensitivity. We’re not looking for someone who simply produces content. We’re looking for someone who understands how digital marketing drives ecommerce performance and can optimise every touchpoint to deliver measurable commercial results. The Role at a Glance: ECommerce Digital Marketing Manager Cornwall, Truro TR4 - Hybrid Flex Competitive Salary Based on Experience Full-Time - Permanent Culture: Our small, knowledgeable team pride ourselves on delivering the very best customer service, a friendly voice at the end of the phone as well as a personal service our customers can rely on. Company: Online destination for gemstones and jewellery making supplies Your Background: Digital Marketing. eCommerce Marketing. Conversion Optimisation (CRO). Email Marketing. SEO & Organic Growth. Marketing Analytics. Who we are: For over 50 years, our dedicated team has been proudly supplying high-quality gemstones and jewellery-making materials to hobbyists, students, and professional jewellers alike. Built on long-standing, trusted relationships with our suppliers, we are committed to offering reliable, premium products that meet the needs of our valued customers. Now in its third generation, the business continues to thrive and evolve, celebrating decades of success in supporting creativity and craftsmanship within the jewellery-making community. Key Responsibilities: Ecommerce Growth - Own and optimise the digital customer journey to drive conversion, improve product discovery and increase average order value. Website & Customer Experience - Ensure the website delivers a clear, engaging and commercially effective experience through strong merchandising, logical navigation and compelling product presentation. Email Marketing - Lead the email strategy including campaigns, segmentation and automated journeys to drive engagement, retention and revenue. Content & Community - Oversee inspiring content across social, tutorials, video and campaigns that strengthens the Kernowcraft brand and supports commercial goals. SEO & Organic Growth - Develop and evolve SEO strategy to maintain strong rankings and grow organic traffic. Campaigns & Performance - Plan and deliver integrated campaigns while monitoring performance metrics to continuously improve marketing impact and revenue. About You: • Digital marketing experience within ecommerce • Strong understanding of customer journeys and conversion optimisation • Experience managing email marketing and lifecycle campaigns • Understanding of SEO and organic search strategy • Ability to interpret analytics and translate insight into action • Excellent written communication skills Desirable: • Experience with Shopify • Experience working with creative, hobby or enthusiast markets • Paid digital advertising experience • Experience working with product-rich ecommerce businesses Personal Attributes: • Be commercially focused and results driven • Think deeply about customer behaviour • Be able to combine data and creativity • Take ownership and responsibility for outcomes • Be comfortable working in a fast-moving entrepreneurial business • Be curious, thoughtful and proactive Sound like your kind of challenge? Step into a role where your ideas matter and your impact is felt. Apply now and help us shape the next chapter of Kernowcraft’s story. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

We are seeking a highly motivated Assistant Branch Sales & Operations Manager to join the team at our branch in Truro.You will assist the Branch Manager in leading a team, driving sales, managing inventory, and ensuring exceptional customer service. Benefits include: • Competitive salary dependent on experience., • Holidays from 20 working days plus all bank holidays, increased in line with service., • Monthly and Yearly Sales bonuses available., • Monthly and Yearly Promotional incentives. Responsibilities: • Assist in leading and managing the day-to-day operations of the branch, ensuring smooth and efficient functioning., • Help to develop and implement strategies to achieve sales targets and increase market share., • Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly., • Manage inventory levels, minimizing excess or obsolete stock., • Ensure compliance with company policies, procedures, and health and safety regulations. Requirements: • Proven experience within the Motor industry., • In-depth knowledge of automotive parts, accessories, and related products., • Proficient in using computer systems and software relevant to the industry., • Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Location - Truro Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £36,720 - £40,120 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate What you must have: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Experience working as a plumber in domestic housing Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Minimum of 1-3 years in Retail and E-Commerce customer service. Must have had physical retail experience with a premium fashion brand before moving to an E-C

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience. Customer Service Manager with Estimating Experience.

Account Manager (Customer Service). Account Manager - Customer Service - Immediate Start. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience.

As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top‑notch. Manage and mentor our customer service team to ensure excellence in service delivery. Are you ready to embark on an exciting journey with us? We'

A leading motorway service operator in the UK is seeking an Assistant Manager to support unit operations and drive sales. The ideal candidate will have previous experience in management and a passion for customer service. Responsibilities include supporting the Unit Business Manager, motivating a te

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

You’ll report to the Head of Customer Experience and lead a team supporting customers across. CX team, lead managers and frontline specialists, and ensure customers consistently receive exceptional support. Handle complex customer escalations with sound judgement.

A recruitment agency is seeking an Account Manager in Burgess Hill to provide outstanding customer service and manage client accounts. This fast-paced role offers a proactive approach to nurturing customer relationships and requires managing orders and service requests.

Technical Project Manager (Customer Service Platforms). Experience in Customer focussed functions / projects such as Claims, Case-management or Customer-service platforms; CRM/queueing/workflow exposure and secure integrations. The role will drive outcomes across digital claims journeys, case-manage

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. This role requires proven experience in managing teams to enhance post-sales customer experiences and operational excellence. You'll lead a team to ensure customer

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

The successful candidate will supervise staff, ensuring high levels of customer service and operational performance. A leading job board in the United Kingdom is seeking an enthusiastic Assistant Manager to join their team.

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. Training and Customer Excellence Manager. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first cultu

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact th

A leading organisation in their manufacturing space are currently seeking a Customer Support Manager to join their team to manage the overall customer operations and sales progression processes including managing the team. Customer Support Manager / Up to £60,000 / Maidstone. Managing the customer

The Customer Service Manager will work closely with customers, the UK engineering team, spare parts, sales, and parent factories in Europe, ensuring excellent communication, technical coordination, and customer satisfaction at all times. Our client is seeking an experienced and highly professional C

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. With the support of our Business Man

As the Service Manager, you will take overall responsibility for the effective day‑to‑day running of the young person’s accommodation services. Service Manager - Young People Accommodation - £32,643 per annum – Permanent Vacancy. Participating in an on‑call rota to support 24‑hour servi

Key ResponsibilitiesChampion the development of a high performing, safe delivery culture in line with Porterbrook's vision and values, and drive continual improvement in safety performanceDevelop, implement, and maintain the operations management system - ensuring alignment and compliance with the R

Head of Operations (Operations Manager).

Key ResponsibilitiesManagement of the LM RIC rail operations team, ensuring effective utilisation of competent resource to safely deliver rail operations plansDevelopment of rosters for the rail operations team, ensuring sufficient available resource to deliver operations plans at all timesManagemen

We’re hiring: Service Delivery Manager (Teleradiology) | HCPC Radiographer. Clinical experience in imaging services, ideally with cross-sectional exposure (CT/MR) and understanding of clinical pathways and reportability requirements. Evidence of service improvement or operational problem-solving (

We are looking for an experienced and highly organised Post Diagnostic Service Delivery Manager to lead the operational delivery of our post-diagnostic services. Post Diagnostic Service Delivery Manager. Support a smooth and positive patient experience through clear communication and efficient servi

The Regional Operations Manager will hold full operational responsibility for a multi-site portfolio across County Durham and North Yorkshire, leading and supporting Registered Managers across adult supported living and residential services. Supporting service development and new service mobilisatio

You’ll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident’s needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manage

You’ll lead a UK-wide team of 16–18 Field Service Engineers, driving performance, utilisation and service excellence across a geographically distributed function. Monitor KPIs, operational performance and service delivery standards. Build and maintain strong customer relationships, handling esca

Site Operations Manager – COMAH. As Site Operations Manager, you will hold responsibility for the day-to-day operational leadership of the site, ensuring safety remains the foundation of everything the facility delivers.

Maintain inspection readiness for MHRA and customer audits.