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Paralegal \n\n • Employment Type: Full-Time, Permanent\n, • Location: Leatherhead\n, • Salary Guide: £26,000 - £30,000 (Depending on Experience)\n\n Join our Residential Property team and contribute to providing outstanding client service through expert, clear advice and assistance. We are looking for a Paralegal who is proactive, client-focused, and thrives in a supportive and engaging work environment. \n Day-to-Day of the Role: \n\n • Provide direct support to fee earners to enhance operational efficiency.\n, • Prepare correspondence and documents, including transcribing digital dictation.\n, • Manage filing systems and handle the opening, closing, storage, and retrieval of client files.\n, • Prepare and dispatch mail and enclosures via post, email, or fax.\n, • If applicable, make appointments, arrange meetings, and maintain up-to-date diaries for fee earners.\n, • Prepare conference rooms for meetings, provide refreshments, and ensure spaces are tidy and ready for use.\n, • Attend to clients and agents in person and on the telephone in a professional and friendly manner.\n, • Prepare completion statements and assist with post-exchange and pre-completion formalities.\n, • Undertake online form filling requirements, including SDLT forms, and submit Land Registry forms.\n, • Obtain information from local authorities and other organisations, and deal with registration and all post-completion formalities.\n, • Demonstrate involvement in marketing and other non-core activities to promote the department.\n, • Maintain confidentiality of all firm and client documentation and information.\n, • Operate the firm’s Case Management System and maintain high standards of document presentation.\n, • Consider improvements to the administrative efficiency of the department and undertake any specific training as required.\n\n Required Skills & Qualifications: \n\n • Legal background with some property experience.\n, • Good IT skills in relevant packages.\n, • High accuracy levels and a positive attitude.\n, • Professional communication skills with clients, agents, and others involved in the conveyancing process.\n, • Good customer care, responsiveness, and attention to client service.\n, • Initiative and willingness to take on responsibility.\n, • Ability to work to deadlines, cope under pressure, and prioritise workloads effectively.\n, • Demonstrates a pro-active approach to work and clients.\n, • Commitment to the firm and a genuine interest in legal work.\n, • Alignment with the firm's values.\n\n Benefits: \n\n • Competitive salary and financial benefits.\n, • Health and Wellbeing support.\n, • Work Life Enrichment options for a balanced lifestyle.\n, • Learning and Development opportunities tailored to help you grow professionally.\n\n To apply for this Paralegal position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role to Mark Watts at reed, your local legal specialist recruiter.

OPERATIONS & COMMERCIAL DIRECTOR \n Location: Leatherhead, Surrey \n Contract Type: Permanent, Full Time (37 hours per week) \n Salary: £75,000–£85,000 (dependent on experience) \n Benefits: Company bonus (up to 8%), pension, company car (Tesla Model 3) \n Holiday: 23 days annual leave plus birthday, plus statutory Bank Holidays \n Overview \n A growing organisation is looking to appoint a dynamic, ambitious, strategic and methodical Operations & Commercial Director to lead an established team of operations professionals. \n The purpose of the role is to develop and implement operational strategy, building on existing processes to achieve business objectives by leading and mentoring teams across HR, Purchasing, SHEQ, Logistics and Finance. \n The successful candidate will have a proven track record of leading multi-functional operational teams, combined with strong commercial awareness, excellent communication skills and the ability to motivate others while driving business performance. \n This is a strategic leadership role, working closely with the senior management team to support ambitious growth plans, improve profitability and deliver operational excellence through systems integration, data-driven decision making and continuous improvement. \n Reporting directly to the Managing Director, you will mentor a team of five managers and become an integral member of the leadership team, helping to shape the future direction of the business while promoting a culture built around commitment, teamwork, professionalism, care and enjoyment. \n Key Responsibilities \n Senior Leadership \n Attend and actively contribute to management meetings. \n Support the development and delivery of the company's strategic business plan. \n Produce and present monthly operational reports. \n Develop forecasting models and KPI reporting across multiple departments. \n Work closely with Finance to maintain accurate sales forecasts. \n Monitor and improve gross margins across the business. \n Review and implement pricing strategies, including scheduled price increases. \n Collaborate with senior management to ensure alignment across all departments. \n Lead projects focused on systems integration to improve business efficiency and reporting. \n Analyse operational data to identify trends, opportunities and areas for improvement. \n Operational Leadership \n Lead, mentor and develop managers across HR, Purchasing, SHEQ, Logistics and Finance. \n Conduct annual appraisals and six-monthly performance reviews. \n Set departmental objectives, KPIs and development plans. \n Ensure appropriate training, coaching and succession planning. \n Drive profitability through effective cost management and margin improvement. \n Work closely with installation and aftersales teams to improve operational efficiency and cost control. \n Ensure training programmes are delivered, monitored and evaluated for effectiveness. \n Use business systems including HubSpot, Sage 200 and ERP platforms to produce reports and improve operational performance. \n Oversee: \n\n • Financial projections and business analysis.\n, • Quality, health & safety and environmental management systems.\n, • HR policies, recruitment, training and employee development.\n, • Purchasing performance, supplier management, stock control and inventory value.\n, • Logistics performance, freight costs, warehouse accuracy and stock locations.\n\n Commercial & Supplier Management \n Work closely with suppliers to maintain accurate pricing structures and maximise margins. \n Build and maintain strong supplier relationships through regular meetings and visits. \n Review product profitability and identify commercial opportunities to improve performance. \n E-commerce \n Drive operational efficiency to maximise online sales performance. \n Work alongside sales and customer service teams to improve website traffic and conversion. \n Expand the online product offering. \n Oversee the ongoing management and development of the e-commerce platform. \n Essential Experience \n Proven experience leading operational teams within an engineering or technical environment. \n Strong commercial awareness with responsibility for profitability and operational performance. \n Experience within the engineering, manufacturing or industrial sectors. \n Demonstrable success implementing operational improvements that deliver measurable business results. \n Excellent stakeholder management and communication skills. \n Experience creating KPIs, dashboards and management reporting. \n Experience using ERP systems (Sage 200, HubSpot or similar) \n A proactive, collaborative leadership style with a passion for continuous improvement and accountability. \n Strong financial understanding, including forecasting, budgeting and margin management. \n Experience managing cross-functional departments including HR, Purchasing, Logistics, SHEQ and Finance. \n Personal Attributes \n Strategic thinker with a hands-on leadership approach. \n Commercially astute with excellent business acumen. \n Strong decision-maker with excellent problem-solving skills. \n Inspirational leader who develops and motivates high-performing teams. \n Confident communicator with excellent presentation and interpersonal skills. \n Highly organised with the ability to prioritise effectively. \n Driven, ambitious and results focused. \n Passionate about delivering operational excellence and business growth. \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Paralegal – Residential Property \n\n • Department: Residential Property\n, • Job Type: Full-time\n, • Salary: Competitive\n\n Join a well-established and highly regarded legal practice, known for its client-focused approach and commitment to delivering high-quality legal services. We are seeking a Paralegal to join our Residential Property team, providing direct support to fee earners to enhance operational efficiency and client service. \n Day-to-Day of the Role: \n\n • Provide general support to the Residential Property team, including preparing correspondence and legal documents.\n, • Manage client files effectively, adhering to internal procedures for opening, closing, storage, retrieval, and filing.\n, • Handle administrative tasks such as arranging document copying, managing diaries, and setting up meetings.\n, • Welcome and assist clients and agents both in person and by telephone, providing updates and assisting in progressing transactions.\n, • Prepare completion statements and handle pre-completion and post-exchange formalities.\n, • Complete online forms, including SDLT submissions, and prepare and submit Land Registry applications.\n, • Obtain information from local authorities and handle registration requirements and post-completion matters.\n, • Support departmental marketing initiatives and maintain strict confidentiality regarding client and organisational information.\n, • Utilise the firm’s case management system effectively and maintain high standards of document production.\n\n Required Skills & Qualifications: \n\n • Law graduate or working towards qualification through a recognised Paralegal route, supported by relevant legal experience.\n, • Experience in residential property is highly desirable.\n, • Strong IT skills and proficiency in case management systems.\n, • Excellent accuracy, attention to detail, and a proactive approach to workload management.\n, • Strong communication skills and commitment to excellent customer service.\n, • Ability to work independently, meet deadlines, and perform well under pressure.\n, • High levels of professionalism, courtesy, and respect in all interactions.\n\n Benefits: \n\n • Financial: Competitive salary, annual salary review, annual bonus scheme, employer pension contribution, death in service benefit, interest-free season ticket loan, paid professional memberships, long service awards.\n, • Health & Wellbeing: Private medical cover, life assurance, enhanced company sick pay, Cycle to Work scheme, Employee Assistance Programme, health and wellbeing initiatives, regular social events.\n, • Work-Life Balance: 25 days annual leave plus bank holidays, enhanced family-friendly benefits, flexible and hybrid working arrangements, sabbatical opportunities, study leave.\n, • Learning & Development: Annual performance reviews, personal development and career progression planning, structured legal career development programmes.\n\n To apply for this Paralegal position in Residential Property, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. \n \n 3rd Line Lead Support Engineer \n Nutfield, Redhill | £52,000–£57,000 | 5 days a week in the office \n \n The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. \n \n The role \n \n You'll combine senior-level infrastructure support with day-to-day technical leadership. \n That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. \n \n You'll also: \n\n • Take ownership of complex 3rd Line escalations and drive issues through to resolution.\n, • Lead the technical response to major and high-impact incidents.\n, • Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk.\n, • Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed.\n, • Work with suppliers and internal specialists when an issue needs deeper expertise.\n, • Identify recurring problems and help drive permanent fixes rather than repeated workarounds.\n, • Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes.\n, • Maintain high standards around documentation, customer communication, security and change control.\n\n \n The technology \n \n You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. \n \n You'll ideally have strong experience with: \n \n\n • Windows Server, Active Directory, Group Policy, DNS and DHCP\n, • Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access\n, • VMware vSphere and/or Hyper-V\n, • Citrix, NetScaler and Remote Desktop Services\n, • Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls\n, • Backup and recovery, including Veeam\n, • Security across identities, servers, endpoints, networks and cloud services\n\n \n Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. \n Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. \n \n What we're looking for \n \n You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. \n \n You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. \n \n Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. \n \n What's on offer \n \n\n • 5% performance-based bonus\n, • 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays\n, • Workplace pension\n, • Company laptop and phone\n, • Planned evening/weekend maintenance work paid at double time\n, • In-house and external training\n, • Clear technical development and career progression opportunities\n, • Regular team social events\n\n \n The role is office-based five days a week in Nutfield, near Redhill, Surrey, supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. \n \n If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. \n \n Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more.

Customer Services AdministratorShrewsbury£25,500 Rising to £26,600 after probationPermanentMonday to Friday 9am 5.30pmWe are currently supporting our prestigious client who are looking for a Customer Services Administrator to join their well-established company in Shrewsbury. In this role, you will be the first point of contact for customers calling into the business. The main priority is to answer the telephone and deal with requests from clients and customers that require a routine response, as well as responding to incoming general enquiry emails. For more complex issues, to direct calls or emails to the appropriate person.Your responsibilities will be:Whilst the following provides a description of the tasks to be undertaken by the Customer Services Administrator, there will be requirements for the individual to undertake some other duties that are essential to the smooth running of the office.These must be mutually agreed between the Administrator and the Team Leader.To use mail merges to deliver general correspondence to clients and leaseholders.To work with the Department Head or Branch Manager and Team Managers in the preparation of and responses to, all client, contractor and customer communications whether by telephone, e-mail, fax or letter.To process, scan, photocopy and file documents as required.To assist in uploading documentation to the various internal systems.To maintain and update the diary of appointments for the Department Manager or Branch Manager and team managers, inspection checklists, notes of client meetings.Under the direction of the individual Managers, to organise and issue works orders for routine maintenance such as cleaning, gardening and other low risk maintenance.To liaise with other departments to obtain or provide information relating to the portfolio.To attend internal meetings as required.To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Department Head or Branch Manager.To be courteous and professional in all dealing with clients, customers, contractors and general publicTo be punctual at all times and ensure that you are dressed in accordance with the Dress CodeTo be an active team member; contributing to the motivation and achievements of the department or branch.RequirementsTo be considered for this excellent opportunity, we are looking for a bright and enthusiastic individual who has excellent customer service skills. Working in a professional service environment, we need someone who is keen to learn and support colleagues and clients to the highest of standards. Whilst some people enjoy working in this specific role, this can be an excellent entry point into the business where you can undertake specific qualifications that can help you progress into higher level roles in the business. This client is usually open to paying for these qualifications to help you grown further in the company.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: DE26986TPBN1_UKTJ

Blinds and Curtains Installer - £60,000+ earnings p/a Flexible Hours to suit you – Full and Part-Time APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Trainers, experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunitely to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself – All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet – allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. If you would like to learn more about becoming a Blinds and Curtains Installer please complete the application form online and we will give you a call to book onto a discovery session. TPBN1_UKTJ

Company description: Maintenance Engineer Job description: Uniting whats next in traffic. Please make sure you read the following details carefully before making any applications. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. We are seeking a Maintenance Engineer Please note This role is not eligible for Skilled Worker visa sponsorship. Responsibilities: Attend, diagnose and resolve faults on traffic signal assets and any other equipment covered within the scope of the Traffic Signal Maintenance (TSM) contract. Completion and delivery of both reactive & proactive maintenance tasks, ensuring high quality standards are achieved at all times. Periodic inspections of traffic signal assets, ancillary equipment and/or highways systems equipment including electrical testing. Installation, replacement and set up of traffic signal assets, ancillary equipment and/or other highways systems, unsupervised or as part of a team. Completion of remedial works following incidents such as Road Traffic Collisions equipment failure and/or damage. Build and maintain a positive relationship with your customers and work collaboratively with contractors that may be on site. Proper use of relevant hand tools, power tools, working at height and manual handling aides in accordance with the companys risk assessments, method statements and relevant training. Produce and submit high quality, detailed and accurate clearance notes via the relevant Fault Management System (FMS) and other digital platforms as required. Support contract management team and customer with site surveys and visits to assist in the efficient and safe delivery of works. Complete works in accordance with contract specific requirements, such as adhering to response & repair times or carrying out periodic/planned works in line with the relevant schedule and specification. Book time in accordance with the Variable Pay Policy Field Services and Live Time Booking process. Meet the minimum requirements of the relevantHighway Electrical Registrations Scheme(HERS) occupation, and working towards or completed the associated NVQ level Successful completion of mandatory National Highway Sector Scheme training requirements as well as product and equipment training. Training will be a mixture of formal, peer to peer, on the job and self-learning. Work out of hours to support service and installation needs, ensuring contract expectations are fulfilled, including taking part in an on-call rota. Support a positive Health & Safety culture in accordance with the companys policies and procedures. For example, through the review and completion of relevant task specific risk assessments, event reporting, vehicle & equipment checks, and correct use of lone working device. Accurate collection and processing of data to enable fault-free analysis of equipment performance. Ensure works are completed in accordance with the site specification, in a timely manner and to a sufficient quality level. Support the training, development, and upskilling of other team members. Adopt new business policies and processes in a positive way. Any other duties reasonably requested within the skills required for the role to enable a seamless service delivery. Qualifications & Experience: 4 GCSEs including Mathematics and English (Grades A-C/ or 4-9) or HNC/ONC/ City and Guilds or equivalent experience in electrical engineering or similar. Traffic Signals and/or Highways industry experience preferred not esential. Reliability/Dependability - Consistently performs at a high level; manages time and workload effectively to meet responsibilities. Initiative & Flexibility - Makes thoughtful, well-reasoned decisions; exercises good judgment, resourcefulness, and creativity in problem-solving. Effectiveness - drive and energy applied to work, accuracy and reliability, ability to get things right first time. Cooperation & Teamwork - Communicate well and take onboard instructions effectively, display a willingness to work co-operatively with colleagues in a variety of work settings. Safe Approach Promote a positive Health & Safety culture across your team. You must be willing to challenge yourself, your team and others when it comes to safety. We offer: Competitive base salary with an annual bonus. Continuous training and learning opportunities to support career development. 26 days of holiday, increasing up to 29 with length of service. 37.5-hour working week plus paid overtime and unsociable hours uplift. Excellent pension, with matching contributions up to 10% of pensionable salary. Flexible benefits package to suit your personal needs. Investment in personal development and support for membership of professional institutions. How do I apply? We can only accept online applications. Click the Apply Now button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? xsngvjr To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletterhere.

This role has a starting salary of £48,698 per annum, based on a 36 hour working week. We are excited to be recruiting a Unit4 Service Delivery Agent (HR & Payroll) to join our fantastic team. This role is based at Woodhatch Place in Reigate and offers the flexibility of a hybrid working model. Our current expectation is a minimum of two days per week in the office, with the opportunity to discuss this arrangement during the interview process. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Role As an important member of the team, you will help ensure that the Unit4 system runs smoothly and performs effectively, while supporting the delivery of a high-quality service. Reporting to the Service Delivery Team Leader, you will be part of the wider IT & Digital Service and work within a supportive and collaborative team. You will have the opportunity to take ownership of your work and contribute to a positive and fast-paced working environment. Key responsibilities of the Unit4 Service Delivery Agent include: Provide second-line support for HR and Payroll users, helping to resolve system issues quickly and effectively Act as a main point of contact for customer queries, investigating problems, keeping customers updated, and ensuring issues are resolved in a timely manner Carry out regular support and maintenance tasks for the HR and Payroll system Work closely with colleagues and other teams to resolve more complex issues, escalating them when needed Keep accurate records of customer contacts, issues, and resolutions using Cherwell, SharePoint, and other document management systems Test new and updated system functionality to make sure it works correctly and meets business requirements Create and carry out test plans and test scripts, including automated testing where appropriate Support projects, system upgrades, service improvements, and other initiatives to improve the service Share knowledge, provide guidance, and support other team members when required.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience supporting Unit4 ERP/MySurrey, particularly in HR and Payroll, including knowledge of UK payroll processes, Local Government payroll, Local Government and Teachers' Pension schemes, payroll reporting and the employee lifecycle (from recruitment through to leaving employment) Good knowledge of Forms, Workflows, Flex-fields, and Attributes within Unit4 Experience using SQL, including reading, writing, and analysing scripts Strong problem-solving skills and the ability to investigate and resolve system issues The ability to work well with others and build positive working relationships with colleagues and customers An understanding of the ITIL service management framework and how it supports IT service deliveryTo apply, we request that you submit a CV and you will be asked the following 4 questions: Please confirm how many years' experience you have providing support for Unit4/Agresso. Outline your areas of expertise in Unit4/Agresso, and the context in which you gained this experience. Please detail your functional knowledge/expertise in any of the Unit4/Agresso HR or Payroll modules or processes. Give an example of a time you resolved an issue for a customer or improved the customer service experience using your Unit4/Agresso experience.Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/09/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

Sales Administrator We’re working with an established and growing business based in Redhill, who are looking to recruit a Sales Administrator to join their busy Sales team. This is a great opportunity for someone who enjoys working with customers, is highly organised and takes pride in delivering a great service. The Role You’ll play an important role in supporting the sales process, managing customer quotes & orders from the initial enquiry through to delivery Processing customer quotes & orders via email, telephone & online channels Handling customer queries & ensuring these are resolved efficiently Following up on quotes & helping to convert quotes into orders Managing incoming enquiries in the sales inbox & supporting the wider Sales team where required Identifying opportunities to pass on to the BD team Proactively escalating any issues & keeping customers updated Working closely with Warehouse, Logistics, Finance, Purchasing & Sales teams Ensuring all orders, quotes & customer information are processed accurately & within the agreed timescales About You We’re looking for someone who is customer-focused, organised & confident communicating with people. Previous experience in a sales administration/internal sales or similar role Excellent communication skills, both written and verbal Confidence dealing with customers over the phone & via email A genuine desire to go the extra mile for customers What's on offer? Monday to Friday, 8.30am – 5.30pm (45-minute lunch) £29,000pa (DOE) 25 days holiday + BH Free onsite parking Comprehensive training & clear progression opportunities across the business If you’re an organised & customer-focused individual looking for your next opportunity in Sales Administration, we’d love to hear from you

Sales Development Representative Location: Sutton Salary: £28k Benefits: 25 days annual leave + birthday off, wellbeing days, pension, healthcare benefits, career progression, training and development, social events, flexible perks The Opportunity An exciting opportunity has arisen for a Sales Development Representative (SDR) to join a growing commercial team within a leading B2B media and events organisation. Key Responsibilities Conduct outbound prospecting activities via phone, email, and LinkedIn. Research and identify new companies and key contacts. Qualify leads and business opportunities. Arrange meetings and introductions for Business Development Managers. Support lead generation campaigns and sales initiatives. Maintain accurate CRM records and prospect data. Provide market intelligence and customer insights. Build strong relationships with prospective clients and stakeholders. Assist with sales administration and customer service activities when required. Requirements: Excellent verbal and written communication skills. Strong relationship-building and interpersonal abilities. Confident speaking with new contacts over the phone and online. Good organisation and time management skills. Ability to work independently and as part of a team. Strong attention to detail. Competent IT skills, including Microsoft Office. Professional and customer-focused approach. Career Progression This position offers a structured pathway into a Business Development Executive role, with ongoing support, training, and development. It is an excellent opportunity for someone looking to accelerate their career within a growing commercial organisation! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

ROLE: Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £35,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £45,000 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Trade Branch Manager to lead their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and e nsure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

This role has a starting salary of £55,486 per annum, for working 36 hours per week, rising through annual increments to £60,898 per annum. We are looking for an experienced and passionate IT Problem Manager to join Surrey County Council's IT & Digital Service and help shape the future of Problem Management across our organisation. This role is based at Woodhatch Place in Reigate. We offer a hybrid working model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Role This is an exciting opportunity for someone who enjoys solving complex service challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services. As Surrey County Council continues its digital transformation journey, we are investing in modern service management practices and technology. The successful candidate will be instrumental in establishing and maturing our Problem Management function within our new Halo ITSM platform whilst working with technical specialists, service delivery teams and suppliers to drive measurable service improvements. As IT Problem Manager, you will take ownership of Surrey County Council's Problem Management function, driving the identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance. This is a highly collaborative role, requiring you to build strong relationships across IT and Digital Services and influence stakeholders at all levels. You will chair problem review meetings, coordinate cross-functional teams and use service data and trends to proactively identify risks, reduce repeat incidents and support continual service improvement initiatives. Over the next 12-18 months, you will play a key role in developing and embedding a mature Problem Management practice within Surrey's Halo ITSM platform. Your work will directly contribute to improving the resilience, stability and quality of technology services that support colleagues and residents across the county, making a tangible impact on customer experience and organisational performance. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Significant experience managing and developing Problem Management processes within a complex IT environment. ITIL Foundation certification (or equivalent knowledge) with a strong understanding of Incident, Problem and Change Management practices. Proven experience leading Root Cause Analysis (RCA) investigations and driving permanent service improvements. Experience working collaboratively with technical teams, suppliers and stakeholders to resolve complex service issues. Strong analytical skills, with the ability to interpret service data, identify trends and implement preventative actions. Excellent communication and stakeholder management skills, with a customer-focused approach and commitment to continual service improvement.To apply, we request that you submit a CV and you will be asked the following questions: Describe a significant Problem Management initiative you have led. What was the issue, what approach did you take, and what measurable outcomes were achieved? Provide an example of a complex recurring service issue that required root cause analysis involving multiple technical teams or suppliers. How did you coordinate stakeholders and what was the outcome? How would you establish and mature a Problem Management practice within a new ITSM platform and organisation where the process is not yet fully embedded? Problem Management is often dependent on influencing people without direct authority. Tell us about a time you successfully achieved service improvements through stakeholder engagement and relationship building.Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on Sunday 13th September 2026 with interviews planned to follow. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website.. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

Monday to Friday (Apply online only) Mobile officer St Helier. The candidate must have a full UK drivers License and can drive a manual car. Location: South London / Surrey (Epsom & St Helier) - Must be able to travel to both locations! Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: • The role of the mobile officer is to drive in-between sites at Epsom and St Helier., • Support either Epsom or St helier with incidents, • Deliver IDs and Access cards t, • The officer must a clear communicator and approachable., • Collaborate with the in-house security management team, following instructions from Hospital Security Managers., • Manage queues, entrances, lobbies, wards, and car parks around the hospital premises., • Provide assistance to the public, offering directions and information about the hospital and local area., • Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence., • Offer support to NHS staff and respond promptly to any incidents or emergencies., • Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention., • Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: • Valid Door Supervisor licence., • Full (Manual) driving licence, • Right to Work in the UK., • 5-year employment/educational history., • Able to work in a fast paced, challenging environment., • Able to keep cool under pressure., • Proficiency in using two-way radios., • Excellent written and verbal communication skills., • Professional appearance and demeanor. Preferred (but not essential) Requirements: • Previous experience in NHS environments., • Security experience with conflict management., • Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: • Competitive pay rate., • Onsite training provided., • Perkbox. Hospital Security can be physically touch, mentally challenging and extremely rewarding

2nd Line IT Support Technician Salary: £34,950.44 per annum Location: Redhill, with some travel to South Croydon Hours: Monday to Friday, 8:45am – 5:00pm Benefits: Free parking, generous annual leave, gym membership, pension, excellent training, childcare vouchers and more. DBS: Ideally, you'll hold a DBS on the Update Service. If not, a DBS check will be required before starting. Ready to take your IT career to the next level? We're looking for an experienced 2nd Line IT Support Technician to join a busy and supportive IT team. This is a fantastic opportunity for someone who enjoys troubleshooting, working with people and getting involved in both day-to-day support and wider IT projects. You'll be working across a modern IT environment, supporting Microsoft 365, Intune, Active Directory, Entra ID and wider infrastructure, while providing excellent technical support to staff and students. The Role: As the 2nd Line escalation point, you'll take ownership of more complex technical issues and work closely with the wider IT team. Key responsibilities will include: • Providing 2nd Line support and resolving escalated technical issues., • Supporting Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive., • Managing devices using Microsoft Intune and Autopilot., • Supporting Active Directory, Entra ID and Group Policy., • Troubleshooting Windows, hardware, software and networking issues., • Supporting servers, switches, wireless networks and firewalls., • Installing and configuring laptops, desktops and mobile devices., • Supporting classroom and AV technology., • Maintaining strong IT security, including patching, MFA and endpoint protection., • Keeping technical documentation and ticketing systems up to date., • Getting involved in IT projects, upgrades, cloud migrations and cybersecurity improvements. About You: We're looking for someone who is technically confident, proactive and genuinely enjoys helping people. You'll ideally have: • Previous 2nd Line IT Support experience., • Strong Microsoft 365 and Intune experience., • Good knowledge of Active Directory, Entra ID and Group Policy., • Experience with Windows 10/11 and Windows Server., • Good understanding of TCP/IP, DNS and DHCP., • Strong troubleshooting and problem-solving skills., • Excellent communication and customer service skills., • The ability to work independently while also being a strong team player., • A proactive approach and the confidence to take ownership of issues. Experience with Autopilot, MDM, SCCM, JAMF, Veeam, VMware/Hyper-V or education-based MIS systems would be advantageous, as would relevant Microsoft, CompTIA or Cisco qualifications. Why join? This is a great opportunity to join a supportive team where you'll have access to excellent training and professional development, work with a varied range of technologies and play an important role in keeping the organisation's IT environment running smoothly. Apply today to find out more! For your information: *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) *Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee. Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search

About the role Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast paced environment to work in, with great benefits? If so, then look no further! The Why... Join Hollywood Bowl Group as a Facilities Team Member, in return you'll get: The opportunity to earn an extra 50p per hour, paid to you every month Access to apprenticeship programmes and our in-house management training programmes Optional pension plan Additional days holiday with length of service up to five days Ongoing training and development, with the opportunity to fast track your career Free game vouchers every month 30% discount off food and drink for you and up to five friends 50% off food when you are working Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Financial long service awards A £15 donation to Barnardo's when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits Opportunity to join our healthcare cash plan The What... We need a highly motivated, Facilities Team Member who can work alongside our centre team. You'll need to maintain high standards of our centres and ensure our lanes are in full operation. You'll also be liaising with both the team and the customers about any faults they experience while at the centre. Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management. Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. To be a successful Facilities Team Member, we'll want to see: Great customer service, with the ability to communicate at all levels High energy and the ability to work in a fast-paced environment A friendly, supportive, and helpful team player Flexibility with working hours and shift patterns Basic literacy and numeracy skills Being on the ball when it comes to spotting and resolving a problem A proactive approach, maintaining our equipment and centre to the highest standards The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

If you're an experienced 3rd Line Engineer who enjoys solving the difficult problems rather than simply passing them on, this could be a good opportunity to step into a technical leadership role without moving away from the hands-on work. 3rd Line Lead Support Engineer Nutfield, Redhill | £52,000-£57,000 | 5 days a week in the office The role has been created to help manage workload across the 3rd Line function and provide a clear technical lead for complex customer issues. You'll be the highest internal escalation point, helping engineers work through challenging problems while taking ownership of the issues that need deeper investigation. The role You'll combine senior-level infrastructure support with day-to-day technical leadership. That means you'll still be hands-on, troubleshooting complex issues across customer environments, while also helping the 3rd Line team prioritise its workload, reviewing escalations and making sure important tickets are properly owned and progressed. You'll also: Take ownership of complex 3rd Line escalations and drive issues through to resolution. Lead the technical response to major and high-impact incidents. Provide technical direction to other 3rd Line engineers and help prioritise work based on customer impact, urgency and SLA risk. Review escalations from 1st and 2nd Line and make sure the right troubleshooting has been completed. Work with suppliers and internal specialists when an issue needs deeper expertise. Identify recurring problems and help drive permanent fixes rather than repeated workarounds. Coach engineers and contribute to knowledge articles, troubleshooting guides and improved support processes. Maintain high standards around documentation, customer communication, security and change control. The technology You'll be working across a broad Microsoft-focused MSP and private-cloud environment, so you'll need strong infrastructure knowledge and the ability to troubleshoot across different layers. You'll ideally have strong experience with: Windows Server, Active Directory, Group Policy, DNS and DHCP Microsoft 365, including Entra ID, Exchange Online, Teams, MFA and Conditional Access VMware vSphere and/or Hyper-V Citrix, NetScaler and Remote Desktop Services Networking, WAN connectivity, switching, VPNs, TCP/IP and Palo Alto firewalls Backup and recovery, including Veeam Security across identities, servers, endpoints, networks and cloud services Deeper expertise in at least two of VMware vSphere, Citrix/NetScaler, enterprise storage or firewall/network security is expected. Experience supporting applications such as IRIS, CCH or Sage would be useful, but isn't essential. What we're looking for You don't need to tick every technology box. What's more important is that you're operating comfortably at senior 3rd Line level and can take ownership when problems become complex. You'll need strong troubleshooting and root-cause analysis skills, experience handling technical escalations and major incidents, and the judgement to know when to investigate further and when to involve a specialist. Just as importantly, you'll be comfortable helping other engineers develop, challenging constructively and explaining technical issues clearly to customers. What's on offer 5% performance-based bonus 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays Workplace pension Company laptop and phone Planned evening/weekend maintenance work paid at double time In-house and external training Clear technical development and career progression opportunities Regular team social events The role is office-based five days a week in Nutfield, near Redhill, Surrey, supporting close collaboration across the Service Desk and hands-on work with the infrastructure environment. If you're looking for a role where you can remain technically hands-on while becoming the person other engineers turn to when things get complicated, this is worth a conversation. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Helpdesk Coordinator Up to £34,000 | Permanent A fantastic opportunity has arisen for an organised, confident and personable Helpdesk Coordinator to join a leading company based in Tadworth. We’re looking for someone who enjoys keeping things running smoothly, providing excellent customer service and coordinating engineers effectively. You’ll be a key point of contact for customers and clients while managing the day-to-day administration that keeps the helpdesk operating efficiently. If you’re someone who can communicate confidently at all levels, enjoys being part of a busy team and appreciates a bit of office banter along the way, this could be the role for you! The Role As Helpdesk Coordinator, your responsibilities will include: • Coordinating and managing engineers’ daily schedules, covering both reactive and preventative maintenance, • Acting as the first point of contact for customers and clients, handling telephone calls, emails and general queries, • Managing engineers’ diaries and allocating jobs efficiently, • Completing general administration, including reviewing reports, filing and ordering parts through the internal system, • Uploading and allocating documents to online systems, ensuring records are accurate and kept up to date, • Preparing paperwork and documentation for site audits, • Assisting with expense forms and managing holiday and sickness records, • Coordinating vehicle issues and arranging servicing and maintenance bookings, • Liaising with engineers, customers and internal teams to ensure jobs are completed efficiently, • Providing general support to the wider team as required About You We’re looking for someone who is: • Ideally experienced in a helpdesk, scheduling, coordination or similar administrative role — although this isn’t essential, • Confident, polite and professional, with excellent communication skills, • Organised and able to manage multiple tasks and changing priorities, • IT literate and comfortable using computer-based systems, • Customer-focused with a friendly and approachable manner, • A team player with a positive attitude and a good sense of humour, • Educated to GCSE level, with grades C or above, • A driver with a full driving licence The Opportunity This is a varied Helpdesk Coordinator role within a friendly and busy team, where no two days are the same. If you’re organised, enjoy working with people and are looking for a role where you can make a real difference to the smooth running of a busy helpdesk, we’d love to hear from you

About the role Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as an Assistant Manager, in return you'll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

The starting salary for this full-time role is £31,659 per annum based on a 36-hour week. Surrey Registration Service are looking to recruit four Registration Support Officers to join our friendly team who are currently located at Leatherhead Register Office, The Mansion, 70 Church Street, Leatherhead, KT22 8DP. These roles will be primarily based at Leatherhead Register Office working Monday to Friday from 08:50 to 17:00. However, you will be expected to demonstrate flexibility by working across multiple locations to meet service delivery needs, including Reigate and Epsom, as needed. Under arrangements for Local Government Reorganisation (LGR), the majority of our service will be disaggregated into two new registration districts for East Surrey and West Surrey. Under the TUPE arrangements for LGR, these posts will sit within the newly established East Surrey Registration District. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey Registration Service is an essential part of the council's community and plays a significant role in recording important life events that have legal significance. We are responsible for the registration of 18,000 births, 11,000 deaths and 3,500 civil marriages and partnerships occurring in the county of Surrey each year. As a Registration Support Officer, you will play a vital role in delivering a statutory service that supports residents at some of the most significant moments in their lives. Working in accordance with the Births and Deaths Registration Act 1953 and associated legislation, you will be responsible for maintaining the accuracy and security of registration records, register pages, stock and daily accounts. This is a position that carries significant legal responsibility, requiring exceptional attention to detail, professionalism and a commitment to maintaining the highest standards of accuracy and compliance. Any breach of this act and associated legislation committed by a Registration Officer, is a statutory offence. In this unique and varied role, you will be required to deputise for the Senior Registrar in registering births, deaths, still-births and completing the preliminaries to marriages and civil partnerships. As well as using bespoke Registration Systems, you will be required to use electronic diaries and booking systems and manage Excel accounts, collect and submit statistics to the General Register Office, and process payments for certificate copies and keeping accurate records. Your empathy and dedication will be essential in dealing with customers who may be going through emotionally charged situations when registering their key life events. With the ability to operate within a team environment, as well as independently, you will have a proven ability to communicate effectively with a wide variety of people. Although this role involves registering births, deaths and notices, previous experience of this is not required as full training will be given. As an employee of the council, you must work in line with our Data Governance policy and all associated policies, procedures and guidance for managing personal data and information. Any breach of this policy may result in disciplinary action. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Highly organised and dependable team player with excellent time management skills, strong personal accountability, and a flexible, positive approach to work. Demonstrates a high level of accuracy and attention to detail in all aspects of their work. Ability to understand the legal nature of this role and to apply rules and laws and a clear understanding of your statutory responsibilities as a Registration Support Officer. Able to work effectively under pressure, manage services independently from a library hub, collaborate with colleagues across Surrey, and communicate with tact, patience, empathy and professionalism when supporting people from diverse backgrounds, including those who may be distressed. Proficient in using IT systems, including Microsoft Word, Excel, electronic diaries, booking systems, and bespoke registration software.As a customer-facing statutory service, we seek a collaborative and trustworthy individual who demonstrates resilience and commitment to this full-time role. You must hold a full driving licence with appropriate business insurance cover and have the use of a car. You may be required to travel anywhere in Surrey. How to Apply To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role in the Registration & Nationality Service? What skills and qualities would you bring to this role? Please provide an example of a time that you dealt with a challenging or stressful situation. What did you do, and what was the outcome? Please provide an example when you either gave or received excellent customer service.The job advert closes at 23:59 on Monday 23rd August 2026 with interview dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. If your application is shortlisted, you will be invited for an interview and technical assessment which will include an IT skills test. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs

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