Customer service representative jobs in Newcastle Upon TyneCreate job alerts

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards *Please note, the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

The responsibilities of the Customer Service Representative include providing high levels of service to customers and fostering their ‘hassle free’ approach to the customer journey. Key Responsibilities: * Proactively keeping customers updated on existing orders and advise of delays a

The working hours are between 8am and 10pm, Monday to Sunday under a 6-8 week shift rotation so you can plan around shifts with plenty of notice. Do you get satisfaction from knowing youve helped achieve the right outcome for a customer, and even better getting it right first time?.

SUMMARY: We're looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK to provide the highest level of client service! The Field Service Engineer will be responsible for visiting customer sites to install, troubleshoot and maintain Cytek instruments and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Installation, troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, military training or experience, • 2-years experience troubleshooting and repairing Life Science equipment and/or integrated systems (software, optics, fluidics, electronics, etc.), • Work experience with the repair or service of electrical or mechanical equipment is highly preferred., • Previous experience in Flow Cytometry Repair is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Professional level English is a must – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

Job Title: Dynamics 365 Manager Location: Fully Remote, UK Salary: £65k-£75k About the Opportunity A growing international organisation is looking for an experienced Dynamics 365 specialist to take ownership of CRM technology and digital processes across the UK and wider EMEA region. This position is ideal for someone who has previously worked as a Functional Consultant, Technical Lead, or Architect within the Microsoft ecosystem and is ready to step into a leadership role with both strategic and hands-on responsibilities. You’ll be the go-to IT contact for commercial teams across multiple countries, guiding the evolution of CRM capabilities while ensuring smooth day-to-day operations. What You’ll Be Doing Regional IT Leadership • Act as the main IT representative for UK/EMEA stakeholders., • Work closely with regional and global leaders to align technology plans with commercial priorities., • Bridge communication between business users and global IT teams to ensure seamless project delivery. CRM Ownership & Enhancement • Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions., • Support roadmap development and collaborate with global and offshore technical teams on enhancements., • Manage incidents, releases, integrations, and data quality within the regional CRM environment. Process Improvement & Project Delivery • Engage with Sales, Marketing, and Operations teams to understand challenges and propose scalable CRM solutions., • Lead small to mid-size CRM projects from requirements through go-live., • Promote best practice usage and support user adoption of CRM tools. Vendor & Stakeholder Management • Coordinate with third-party partners, managed service providers, and internal teams to deliver reliable support and new features., • Prioritise enhancements and manage change requests through established governance processes. What You’ll Bring • 10+ years of progressive IT experience, including significant hands-on exposure to Microsoft Dynamics 365 CE., • Strong background in CRM functional design, configuration, and solution delivery., • Experience with Power Platform (Power Automate, Power Apps, Power BI) and Azure integrations., • Solid understanding of commercial processes such as lead management, sales pipelines, campaign execution, and CRM analytics., • Exceptional communication skills and experience working with globally distributed teams. Nice-to-Have • Microsoft certifications in Dynamics 365 CE or Power Platform., • Familiarity with marketing automation tools connected to D365., • Previous responsibility for supporting multiple countries or regions., • Strong analytical mindset and a collaborative, solution-oriented approach.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. No Customer Service R

Now accepting applicants for Focus Group studies. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

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No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

Customer Service Representative – Fully Remote (UK). As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team. You don’t need previous customer service experience — we’ll train you.

With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence. Previous experience in customer service, order processing, sales or administ

Experience in customer service (financial services experience is a bonus!). Customer Service Representative – Finance. Customer Service Representative.

Customer Service Representative. We specialise in customer engagement, lead generation, and campaign support, helping our clients deliver outstanding customer experiences. Resolve queries efficiently while maintaining excellent customer service standards.

German Customer Service Representative - (Hybrid, mostly remote). The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Speaking Customer Service Advisor to join an industry leader in the healthcare industr

Customer Service Representative - BournemouthAbout the RoleCustomer Service Representative – Hybrid WorkingWe are currently advertising for 6 & 12 Month Fixed Term Contracts with the potential for them to go on longer. You’ll need to:• Have experience of providing outstanding customer service,

You’ll need to:Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcareBe a team player who enjoys working with othersBe compassionate and caringHave great communication skills and a real talent for making customers feel specialBe a fa

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed.

Customer Service Representative - HitchinAbout the RoleCustomer Service RepresentativeWe are currently advertising for 6 & 12 month FTCs/secondments in our Savings & Retirement and Equity Release teams. You’ll need to: • Have experience of providing outstanding customer service, whether that's

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

German Customer Service Representative - (Hybrid, mostly remote). The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Customer service experience (preferred but not essential).

As the business continues to grow, they are expanding their administrative team and are looking for a proactive and organised Customer Service & Operations Representative with a strong interest in fashion to support our retail and operational functions. This is a varied, hands‑on role combining cu

With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence. Previous experience in customer service, order processing, sales or administ

Customer Service Representative (mobile). Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a Customer Service representative to join their team. A super successful food services company with a track record of growth.

This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Passionate about delive

Customer Service Representative – Fully Remote (UK). As we grow, we're looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team. You don't need previous customer service experience — we'll train you.

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin