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Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

V12 Automobil is a respected high performance and luxury car dealership based in central London, specialising in the sale and finance of exceptional vehicles. We deliver a premium, tailored service to both new and existing clients, with a strong focus on professionalism and customer experience. We are currently seeking an experienced automotive sales professional with a minimum of two years sales experience within the motor trade. Knowledge of vehicle finance and finance products would be highly advantageous, although not essential. Salary: £50,000–£55,000 OTE Bored of main dealer politics? V12 Automobil offers a more family feel working environment, with realistic earning potential and genuine opportunities to grow and develop within the business. Our stock ranges from everyday prestige vehicles to rare, high performance supercars, all supported by extensive industry knowledge and a genuine passion for automotive excellence. As an FCA authorised dealership, we work with a panel of reputable finance providers to help clients secure and enjoy their ideal vehicle. V12 Automobil offers an excellent working environment, including an on site gym, close transport links via Victoria Station and the opportunity to work with some truly exceptional and aspirational vehicles. Due to the nature of the role, it is highly important that applicants are based in London. Role Description This is a full-time, on-site position for a Sales Specialist based in London. The successful candidate will be responsible for managing the complete sales journey, from initial enquiry through to vehicle handover, while delivering an exceptional customer experience throughout. The role involves building strong relationships with clients, understanding their individual requirements, and providing expert guidance on vehicle selection and finance solutions. Additional responsibilities include developing sales opportunities, identifying new business prospects, maintaining strong market awareness and contributing towards overall company sales performance. This position requires a professional and proactive individual with a client focused mindset, excellent interpersonal skills and the ability to build long-term relationships with both new and existing customers. Qualifications • Minimum of two years sales experience within the motor trade, • Excellent communication and customer service skills, with the ability to engage confidently with a broad range of clients, • Proven sales experience with a track record of meeting and exceeding targets, • Knowledge of vehicle finance and finance products would be beneficial, • Strong understanding of sales processes and the ability to contribute positively to team performance, • A genuine passion for the automotive industry, with knowledge of luxury and high-performance vehicles highly advantageous, • Ability to work effectively within a team and adapt within a fast-paced environment, • Experience using CRM systems and sales software would be beneficial, • Full UK driving licence required, • Applicants must currently live within London or the surrounding areas

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification

About the Role: Grade Level (for internal use): 12 The Team: The Corporate Actions Sales Specialist sits within S&P Global Market Intelligence's Corporate Actions & Solutions business, partnering closely with Sales, Product, Marketing, Operations, and Client Success to help clients manage corporate actions risk and workflows end-to-end. This team is commercially driven, highly collaborative, and focused on bringing market-leading data and SaaS solutions to corporate actions professionals across EMEA. The Impact: You will shape and execute the EMEA growth strategy for our Managed Corporate Actions data service and Information Mosaic SaaS solutions (IMActions, IMConnecting, IMAnalytics, IMBridge), expanding adoption with existing clients and winning new business. In this role, you will be expected to lead through influence, connect day-to-day execution to longer-term market direction, and coach/enable others to deliver outcomes-driving measurable revenue results while strengthening strategic client relationships. What's in it for You: • Own a strategically important growth agenda across EMEA with high visibility and opportunity to influence product direction through client feedback., • Work with a specialist corporate actions product set spanning managed data and SaaS workflow solutions., • Partner with senior stakeholders internally and externally, building trusted relationships at executive level., • Develop leadership capability by guiding virtual deal teams, sharing best practices, and elevating sales standards across the region.Responsibilities:, • Grow business and user base across EMEA for Managed Corporate Actions data service and Information Mosaic SaaS solutions (IMActions, IMConnecting, IMAnalytics, IMBridge)., • Build and execute a regional sales strategy across named accounts, new logo targets, and partner channels, aligned to longer-term market and client trends., • Develop and maintain alliances with senior customer management; deliver formal sales presentations and written proposals; negotiate product/solution-based engagements., • Drive new business opportunities: prospect, qualify, structure, and close complex solution sales with multiple stakeholders and buying centers., • Lead and coordinate cross-functional "virtual teams" (Product, Marketing, Operations, Solution Consulting) through the full sales cycle, ensuring clear ownership, timelines, and decision points., • Form external partnerships that enhance solution content and support revenue growth., • Manage and maintain customer and transactional information in Salesforce; provide regular pipeline, forecast, and activity reporting., • Stay current on competitor activity and market developments in corporate actions, translating insights into messaging and account plans., • Travel to customer locations to support sales efforts and ensure strong awareness of corporate actions requirements., • Model leadership behaviours by influencing stakeholders, communicating with clarity, prioritizing effectively across competing deadlines, adapting to change, and coaching others through best-practice deal execution., • All employees are required to work from the office a minimum of 2 days per week.Required Qualifications:, • Candidates will have 10+ years of experience in sales and account management experience with a proven track record of success. Demonstrated ability to win new business ("hunter" profile) and grow strategic accounts in complex, multi-stakeholder environments., • Strong knowledge of corporate actions and financial markets, particularly the operational and workflow impacts for banks, brokers, custodians, and asset managers., • Proven ability to build credibility and operate with senior client stakeholders; skilled at influencing decision-makers through value-led storytelling, structured proposals, and negotiation., • Excellent written and verbal communication skills; strong listening skills., • Strong organization and coordination skills, with the ability to manage competing priorities and external deadlines; demonstrates disciplined time management and effective delegation where appropriate., • Flexible and adaptable; detail-oriented; comfortable making progress in ambiguity and adjusting approach as market/client needs evolve., • Ability to partner effectively across cross-functional teams (Sales, Product, Marketing, Operations) to deliver outcomes.Additional Preferred Qualifications:, • Strong working knowledge of Information Mosaic and/or managed corporate actions data solutions (or closely comparable platforms)., • Experience working with procurement, operations, and technology stakeholders as part of enterprise buying processes., • Fluency in Spanish, Portuguese, or German., • Demonstrated leadership beyond direct reporting lines (e.g., coaching peers, leading deal strategy, improving sales ways-of-working, or driving cross-team initiatives)., • Evidence of strategic thinking-linking market trends and client pain points to a long-term territory plan and measurable outcomes.We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

About the Role: Grade Level (for internal use): 12 The Team: C&RS Sales Team for Financial Institutions, is focused on selling the S&P Global Market Intelligence flagship solutions (RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards) in the wide Financial Institution space across Germany, Austria, and Switzerland. We are looking for an addition to our regional team who will be selling our market-leading solutions to existing and new customers. The Impact: As a Senior Sales Specialist, you will help drive commercial growth across the DACH region by building strong client relationships, identifying revenue opportunities, and positioning our credit and risk solutions to meet the evolving needs of financial institutions. This role has a direct impact on business growth, client retention, and the expansion of our market presence in this strategically important customer segment. What's in it for You: • Be part of a meritocratic team with strong career advancement and earning potential., • Join an innovative, high-growth business line focused on market-leading credit and risk solutions for financial institutions., • Work closely with Product Experts, Product Management, Marketing, Legal, and Client Support teams, giving you broad exposure across the organization and the opportunity to shape client outcomes collaboratively., • Develop deeper expertise in credit risk, fixed income markets, and the commercial application of S&P Global Market Intelligence solutions within the Financial Institutions segment.Responsibilities:, • Provide excellent service to existing and potential customers., • Identify and execute growth opportunities., • Meet or exceed individual growth goals/quotas., • Plan and execute sales campaigns., • Maintain structured tracking of activity, pipeline accuracy, and forecasting., • Identify and develop revenue synergy and cross-sell opportunities., • Build and maintain knowledge of industry and economic events impacting clients, and clearly connect the relevance of S&P Global products to their business priorities and market challenges., • Collaborate effectively with team members and internal stakeholders, including Product Experts, Product Management, Marketing, Legal, and Client Support teams, to deliver strong commercial outcomes for clients., • Use sound judgment in day-to-day sales activity, take initiative to identify issues or areas for improvement, and apply solutions with an end-to-end view of the client and sales process., • Communicate complex solution value clearly and effectively to a range of audiences, while building credibility as a trusted partner to clients and internal colleagues., • All employees are required to work from the office a minimum of 2 days per week.What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 6+ years of experience in RatingsDirect, RatingsXpress, CreditPro, Credit Analytics, and Scorecards in the wide Financial Institution space in Germany, Austria, and Switzerland., • Bachelor's or Master's degree or equivalent relevant work experience., • Fluent in English and German., • Strong sales execution skills, including the ability to manage pipeline activity, maintain forecasting discipline, and consistently deliver against commercial objectives., • Able to engage with and influence peers, immediate leadership, and cross-functional stakeholders to achieve common goals., • Able to work effectively with incomplete or evolving information, while identifying practical options in non-routine situations., • Strong communication skills, with the ability to explain fairly complex or technical information within a specialized sales environment., • We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.Additional Preferred Qualifications:, • Prior experience in selling Market Data to Financial Institutions is an advantage., • Knowledge of Credit Risk and fixed income markets is an advantage., • Demonstrated ability to identify process improvements, seek out new opportunities for innovation, and translate market or client insight into commercial action., • Experience coaching, guiding, or positively influencing colleagues while ensuring team priorities are considered alongside individual goals., • Resilience, professionalism, and a positive mindset when working through challenges, setbacks, or changing client circumstances. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 40 - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)

Store Manager, Coal Drops Yard, London, UK | full time As store manager, you'll be part of the retail team with focus on leading the team to success. Purpose of the Role We are looking for a dedicated and passionate Store Manager located at one our Earl of East CDY space. The successful applicant will be responsible for operations within the store and also for managing the team to ensure we represent the Earl of East brands and its values and hit retails targets. This is a full-time position. The Store Manager will ultimately be responsible for leading the team, promote an open dialogue amongst the team, mentor the team to drive sales performance and communicate Earl of East's values and ethos. The successful candidate will be a skilled professional, able to grace this role with passion, attention to detail and joy. As Store Manager and part of the retail team, you'll have to: • have previous experience in retail, • show interest and knowledge of products across categories, • lead retail team to hit daily/ weekly/ monthly business objectives, maximise results and monitor performance, • deliver our exceptional approach to customer service and operational excellence consistently, • maintain and present the store, • commit to outstanding customer service through your own exemplary and professional consultations with our diverse customer base, • manage and plan team rota, • work in a friendly, collaborative manner & communicate effectively, • have the confidence and willingness to sell products that require specialist knowledge, • use tools like daily notes, vend & trello to facilitate open flow communication across the team, • develop the reputation and profile of the Earl of East brand within the local communities, fostering appropriate business relationships and leading relevant special events that demonstrate Earl of East’s commitment to rewarding their customers, • commercial acumen and ability to highlight ideas, opportunities and challenges, • manage relationships with suppliers, local authorities & partners to the benefit of the business, • provide key elements of on-boarding process when needed for new team members, • manage your day-to-day independently to Earl of East standards, • strong written & verbal communication skills, • hands-on, practical problem solving, • high attention to detail Renumeration: salary negotiable + commission structure and 28 days paid annual leave inclusive of bank holidays Benefits: percentage of phone bill, opt in pension scheme, payday candle, employee discount, monthly cultural partnerships and community engagement

We are looking for someone enthusiastic and personable to join our Favourbrook menswear team in Pall Mall & Piccadilly Arcade, SW1. You will need to enjoy dressing clients and be good at establishing relationships in order to deliver superb customer service. Your core responsibilities will be as follows: • Drive sales and manage sales demands of the shop floor in Pall Mall, SW1., • Provide operational support. Your duties are as follows: • Exceed expectations in customer service management, providing a unique and special experience for new and returning customers. Our customers come to us for specialist knowledge and flair in putting an outfit together., • Understand the product and product mix intricately, paying close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them appropriately on the shop floor to customers, other staff and the tailors. You will be trained how to take measurements for made-to-measure orders and pin alterations., • Show excellent written and verbal communication with staff, customers and suppliers; making sure staff/customer/shop order, issues and enquiries are dealt with efficiently and fed back through the necessary channels., • Maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times and monitor building maintenance, communicating appropriately and taking action where necessary. Hours are Monday to Saturday 9.45am - 6pm, 5 days a week. Salary depending on experience. Previous luxury clothing retail experience essential. If interested, please email your CV and covering letter to

Delegated Authority Your new company A leading global speciality insurer is seeking a Senior Delegated Authority Analyst to join its Delegated Authority function. The organisation is well regarded for its financial strength, specialist underwriting expertise and commitment to innovation, customer service and employee development. It operates in a dynamic market environment and continues to grow, offering a collaborative culture and strong professional development opportunities. Your new role In this role, you will act as a central point of contact for all matters relating to delegated underwriting arrangements. You will be responsible for conducting due diligence reviews for new and renewing delegated authority agreements, working closely with internal stakeholders throughout the approval process. You will also manage the annual audit schedule, which includes scoping and arranging audits, reviewing reports, discussing findings with relevant teams and ensuring that recommendations are implemented in a timely manner.You will review new and renewing lineslips and master policies to ensure compliance with internal standards, while also supporting the maintenance of the CRM system to ensure accurate and up-to-date records of all third-party relationships. The role involves conducting quality control reviews of work completed by other Senior Analysts and identifying any training needs. You will develop an understanding of the company’s various divisions and classes of business so that you can provide cover and support when required.Additionally, you will assist in reviewing and maintaining policies and procedures relating to third-party oversight, and you will support the preparation of quarterly reports for internal management committees. You will attend market forums and stay informed on regulatory and Lloyd’s market developments. The role also includes providing guidance and training to internal teams on delegated underwriting and regulatory requirements, supporting internal audit reviews, completing ad hoc compliance tasks and building strong working relationships with business units and the Lloyd’s Delegated Authority Team. What you'll need to succeed To be successful in this role, you will need strong attention to detail and excellent due diligence and investigative skills. You should have a highly analytical mindset, strong written and verbal communication abilities and the confidence to engage effectively with stakeholders at all levels. Strong organisational and time-management skills are essential, along with the ability to work independently and proactively. You should be IT literate and have experience in delegated authority or compliance within an insurance environment. Experience within the Lloyd’s Delegated Authority market and familiarity with systems such as Atlas, DCOM and DAM would be advantageous. What you'll get in return You will be joining a successful and growing organisation that offers a competitive salary and a comprehensive benefits package. The company promotes a supportive and collaborative culture, with a strong focus on professional development and long-term career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4789183

Pertemps Network Group are delighted to be supporting a London local authority in the appointment of a Head of Litigation (Law)(People), a key senior leadership role within Legal Services, responsible for delivering high-quality, strategic legal advice across complex and high-profile areas. Rate: 550 per day (inside IR35) Location: London (hybrid working available) Flexibility: Hybrid About the Role This role will lead a specialist team covering a broad and varied portfolio, including: Social Care – Adults, Children & Education Civil & Criminal Litigation Housing, Employment, ASB & Prosecutions As part of the Legal Services senior leadership team, you’ll: • Provide expert legal advice to Directors, Members, and senior officers, • Lead on complex, sensitive and high-risk cases, • Oversee and improve service delivery, performance, and financial management, • Develop strong, trusted relationships across the organisation, • Support wider strategic decision-making and policy development What We’re Looking For: We’re keen to speak with candidates who bring: ✔️ Qualification as a Solicitor, Barrister or CILEX (England & Wales) ✔️ Strong experience in local government law ✔️ Expertise in Social Care and/or Litigation ✔️ Proven ability to manage and develop high-performing legal teams ✔️ Experience advising at senior leadership and political level ✔️ Strong strategic thinking and the ability to influence outcomes ✔️ A track record of handling complex and high-profile legal matters Why This Role? Opportunity to step into a visible, influential leadership role Work at the heart of decision-making in a large London borough Shape and modernise legal service delivery Join a collaborative and forward-thinking senior team Flexible / hybrid working environment Interested? Get in touch for a confidential discussion or apply directly

Website Manager • Salary Range: £60,000 – £75,000 + benefits, • Location / Working Model: London | Hybrid working ( 4 days in office) Our client is an established property brand undergoing significant digital growth and transformation across its customer experience and marketing function. Operating within a fast-evolving commercial environment, the business delivers premium, customer-focused environments designed to support modern professionals and growing organisations. With a strong focus on innovation, technology, and service excellence, the company continues to invest heavily in its digital presence, customer journey, and brand engagement strategy. This is an opportunity to join a commercially driven organisation where digital marketing plays a central role in shaping customer acquisition, engagement, and long-term growth. The Digital Marketing Manager will oversee website performance, digital optimisation, campaign delivery, and analytics reporting to improve customer engagement and commercial conversion across multiple channels. You’ll work closely with internal stakeholders and specialist agency partners to enhance digital journeys and deliver measurable marketing performance. Role Highlights – Manage website content updates, landing pages, and campaign launches through the CMS – Monitor digital performance, user journeys, and conversion funnels using GA4 and analytics platforms – Coordinate with external agencies on paid media tracking, SEO improvements, and technical updates – Support digital campaigns with optimised landing pages, tagging structures, and reporting insights – Drive continuous improvements across UX, SEO performance, and on-site engagement You Will Need – Experience in a Digital Marketing Manager or broader digital marketing role – Strong understanding of website management, analytics, paid media, and SEO best practices – Hands-on experience using GA4, CMS platforms, Google Ads, and Meta Ads Manager – Excellent organisational and stakeholder management skills across multiple projects – Ability to interpret performance data and turn insight into commercial action We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Apply today to grow your career with a forward-thinking employer committed to equal opportunity. Due to a high number of applicants, we are only able to respond to successful candidates

General Manager, Specialist B2B Distribution Wilson Brook is conducting a confidential search for a General Manager to lead a successful, well-established local operation within a major specialist B2B distribution group. The business is profitable, stable and well regarded in its market, with a strong regional reputation, a broad customer base, an experienced team and further growth potential. The role would suit a commercially strong, sales-led leader from a B2B distribution, merchanting, wholesale, technical products or specialist supply-chain environment. Specific product knowledge is less important than strong commercial judgement, customer focus, people leadership and the ability to run a local business with real ownership. The successful candidate will take full responsibility for local performance, including: • P&L and working capital, • Sales growth and margin performance, • Key customer relationships, • Team leadership and development, • Stock, service and operational standards, • Local commercial strategy, • Supplier and customer engagement, • Health & safety and site leadership This is a hands-on leadership role. The successful candidate will be visible with customers, colleagues and suppliers, and will be expected to protect what already works while bringing fresh energy, structure and commercial discipline to the next phase of growth. The culture is entrepreneurial, practical and down to earth. The wider group is privately owned, long-term in outlook and built around local businesses led by capable, commercially minded managers. There is genuine autonomy, clear accountability and meaningful reward for performance. The opportunity will appeal to someone who wants to run a business as their own, inherit a strong platform, and lead a respected local operation through its next stage of development. Ideal candidate background Relevant backgrounds may include: Candidates must be commercially sharp, customer-facing, pragmatic and credible with experienced teams. This is not a narrow operational role or a purely office-based management position. It requires visible leadership, strong sales instincts and the confidence to lead an autonomous local business. You must live within a reasonable commuting distance of London area (or be willing to relocate). There will be local travel as part of the role. This is not a work-from-home role – presence and visibility on site are critical. Why Join The future is bright for this business. For the right General Manager, this is a genuine chance to: • Be your own boss within a supportive, long-term ownership structure, • Build a winning, customer-focused culture, • Be rewarded directly for performance and growth, • Leave a lasting mark on a business with real potential This is a confidential appointment. To apply please send your CV to All conversations handled with complete discretion.

Our client is a specialist commercial property management business with a growing UK portfolio. They are looking for an organised and proactive Facilities Co-ordinator to support their FM team across operations, compliance, and property management. The role • Supporting the Head of FM across day-to-day operations, PPM programmes, and building inspections, • Managing insurance compliance, service charge budgets, and invoice oversight, • Coordinating health, safety, and environmental requirements across the portfolio, • Owning the CAFM helpdesk system and becoming the team's go-to system expert, • Managing property onboarding, disposals, and procurement processes, • General team co-ordination including diary, travel, and reporting What we are looking for • Strong organisational and communication skills, with a customer-focused mindset, • Confident working independently and collaboratively across a busy team, • Proficient in Microsoft Office; experience with MRI Qube or similar systems is a plus, • An FM background is advantageous but not essential

Keen to join a premium Italian wine importer? This specialist wine agency focuses on Italian wines, connecting amazing producers and thirsty customers through their expertise and authenticity towards traditional wine making. We are seeking an enthusiastic and highly organised Sales Associate to join a small and dynamic team. This role combines sales support, account management and logistics coordination, requiring strong communication skills and the ability to manage relationships with both suppliers and customers in a fast-paced and exciting environment. If you know Italian wine and want to grow that knowledge, then get involved! What this role offers: • Competitive salary, dependent on experience., • End of year bonus based on personal and overall company performance, • Opportunity to grow and develop your wine knowledge Key Sales Associate Responsibilities: • Maintain strong relationships with customers and suppliers, • Support the growth and management of assigned accounts, • Coordinate orders and logistics to ensure efficient operations, • Provide high-quality customer service and communication, • Support the sales team and report to senior management Key Sales Associate Requirements: • C1/C2 level Italian and strong English proficiency, • Previous experience in the wine trade, • Strong IT skills, particularly in Excel, • Excellent organisational skills and attention to detail, • Proactive, reliable and able to prioritise effectively, • Strong communication and interpersonal skills, • Ability to work well under pressure, • Wine qualifications (e.g. WSET) are desirable If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

Email your CV to to apply. Platinum Travel Recruitment are working exclusively with a group travel specialist tour operator that offers a range of luxury group travel globally for clients. Due to growth now seeking an experienced Escorted Tours Group Travel Consultant to join their supportive and friendly team, hybrid working. Our clients brand focuses on curated bespoke European & Worldwide escorted group tours tailored to specific ethnic minority groups, covering both religious and leisure travel. Generous salary, bonus, Monday-Friday office hours, hybrid working, career development, travel perks, pension and many other benefits are on offer. Hindi, Urdu, Gujarati or Punjabi language skills are ideal but not essential for the Escorted Tours Group Travel Consultant role. We are seeking an experienced Escorted Tours Group Travel Consultant with a deep background in travel and group escorting. Each day won’t be the same, duties include: • DMC Liaison: Coordinating with local destination management companies., • Product Development: Formulating comprehensive group travel packages and escorted tours, including flights, accommodation, ground support and meals along with travel extras., • Group Itinerary Design: Developing end-to-end European and Worldwide group itineraries for launch to direct clients. From Asia to the Indian Ocean, you shall be offering excellent customer service from start to finish. Group Travel Consultant – Essential Requirements: • Travel industry experience is essential, with prior experience working with Asian-based or ethnic based travel groups is highly preferred., • DMC Contacts is ideal., • Happy to work hybrid basis – locations include Hertfordshire, North / West London and Middlesex., • Excellent communication skills., • Experience in logistics for group travel is imperative., • Hindi, Urdu, Gujarati or Punjabi language skills are ideal. Up to £45k + perks DOE Email your CV to to apply.

Are YOU passionate about training others, and delivering real quality customer service within large organisations? Are you experienced in automotive dealer training programmes? This new role is an opportunity to play a key role in the design, delivery and development of training programs for one of the UK’s fastest growing automotive brands, with quite a premium brand vision! My client is entering an exciting phase of growth within the UK automotive market and is looking to appoint a Retailer Training Specialist to elevate capability across its retail network. This position sits at the heart of the customer journey, ensuring sales teams are confident, consistent, and equipped to deliver an outstanding experience at every touchpoint. It offers the opportunity to directly influence performance, shape training strategy, and make a measurable impact across multiple dealership locations. If you think you have what it takes to move into this role, please apply below and attach your CV with any automotive or OEM experience highlighted, our recruiters will discuss this experience with you as a part of our screening process. Title: Dealer Training Specialist Salary: Competitive Around 40-55K - depending on experience and current salary Location: London – Must be able to commute regularly to London Language: English Key Responsibilities • Deliver structured onboarding programmes, supporting both new and existing retail partners through high-quality induction training, • Facilitate engaging training sessions across multiple formats, including in-person sessions and virtual classrooms aligned to accreditation pathways, • Lead training delivery at new vehicle and product launch events, ensuring clear, confident messaging across the network, • Contribute to the development of training materials alongside internal stakeholders, including digital learning modules and classroom content, • Provide targeted, on-site coaching focused on sales process adherence, customer experience improvements, and mystery shop outcomes, • Design and deliver tailored training interventions to address evolving business needs across the network, • Partner closely with regional stakeholders to identify performance gaps and deploy effective training solutions, • OBJECTIVE background in AUTOMOTIVE sales training, gained within an OEM or retail environment, • Strong understanding of dealership operations, sales frameworks, and customer satisfaction measures, • Confident communicator with the ability to adapt delivery style to different audiences and learning preferences, • Willingness to travel extensively across the UK, typically spending the majority of the week in the field, • Ability to operate both independently and as part of a wider collaborative team, • Comfortable working with digital learning systems and content creation tools, • Full UK driving licence required

Google Workspace Support Specialist (Contract - Outside IR35) Location: Onsite - London Contract Length: 4-6 weeks Start Date: 25th May 2026 Day Rate: £150-£250 per day (Outside IR35) About the Role We are seeking an experienced and approachable Google Workspace Expert to support employees following a major internal Google transformation project. This is a hands-on contract role focused on real-time user support, floor walking, troubleshooting, training reinforcement, and driving user adoption across the full Google Workspace suite. You will act as the go-to person for all Google-related queries, helping employees transition smoothly to new ways of working and ensuring a positive end-user experience. Key Responsibilities • Provide onsite “floor walking” support to employees following the Google transformation rollout, • Deliver real-time troubleshooting and user assistance across the full Google Workspace suite including:, • Gmail/Google Sheet/Google Docs/Google Slides/Google Drive/Google Meet/Google Calendar/Google Chat, • Support users with day-to-day operational queries, technical issues, and best practices, • Assist with adoption and change management activities, • Guide users on collaboration features, file sharing, permissions, and productivity tools, • Troubleshoot account, syncing, access, and application-related issues, • Escalate complex technical problems to relevant IT teams where required, • Create quick reference guides and support documentation where needed, • Build strong relationships with users and provide a high level of customer service, • Gather common issues and feedback to support continuous improvement Skills & Experience Required • Strong hands-on experience with Google Workspace / G Suite, • Previous experience supporting users during digital transformation or migration projects, • Excellent knowledge of Gmail, Sheets, Docs, Drive, Meet, and Calendar, • Proven experience in floor walking, desk-side support, or IT support environments, • Strong communication and interpersonal skills, • Ability to explain technical concepts to non-technical users, • Calm and professional approach in fast-paced environments, • Strong problem-solving and troubleshooting abilities, • Experience working in enterprise or corporate environments preferred Desirable • Google Workspace certifications, • Experience supporting migration projects from Microsoft 365 to Google Workspace, • ITIL or service desk experience, • Change management or training support experience What Success Looks Like • High user satisfaction and adoption across Google Workspace tools, • Fast and effective issue resolution, • Increased employee confidence using Google tools, • Smooth post-transformation support experience How to Apply Please apply with your updated CV and a brief summary of your Google Workspace support experience, including any transformation or migration projects you have supported.

The London School of Economics and Political Science (LSE) is seeking to appoint a Project Manager to lead a range of estate development projects across its iconic central London campus portfolio. Founded in 1895, LSE has grown to become one of the foremost social science universities in the world. A specialist university with a truly international community, LSE’s reach extends from its central London campus to around the globe. The Times and Sunday Times Good University Guide named LSE University of the Year 2025, and the School has been ranked 1st in the UK for two consecutive years, in 2025 and 2026. The LSE Estates Division is responsible for developing and delivering the Estates Strategy in support of the School’s strategic objectives. Improving the student experience lies at the heart of what we do. We are focused on providing world‑class buildings and facilities and, through excellent customer service, ensuring the safe, secure and environmentally sustainable operation of the School’s estate. The Estates Capital Development Team has enjoyed unprecedented success in recent years, delivering a number of acclaimed major projects and receiving multiple ‘Client of the Year’ accolades. Over the past decade, LSE has completed some of the most renowned university buildings in the UK. The Saw Swee Hock Student Centre—LSE’s first new building in over forty years—received a Stirling Prize nomination, while the £145 million Marshall Building opened in 2022 to widespread acclaim. Looking ahead, LSE has an ambitious capital plan extending to 2030 and beyond. Major projects include the Firoz Lalji Global Hub, a deep retrofit of a 1950s building targeting Passivhaus, BREEAM Outstanding and WELL Platinum standards; the redevelopment of 61 Aldwych into a flagship academic hub and gateway to the campus; and the transformation of Bankside House, LSE’s largest student residence, into a vibrant residential community of nearly 2,000 rooms. The Project Manager will play a key role in delivering this exciting programme. The role will lead the briefing, design, procurement and delivery of refurbishment, fit‑out and long‑term maintenance projects, typically up to £5 million in value, while supporting senior colleagues on major projects ranging from £20 million to £200 million. The postholder will manage complex programmes across the campus and residential estate, ensuring projects are delivered on time, within budget and to the highest standards of quality, safety and sustainability. LSE is seeking an individual with a proven track record of planning and delivering projects in the £0.5 million to £5 million range, either in a client‑side role or as a consultant project manager. Experience of delivering refurbishment, reconfiguration and fit‑out projects within a live, multi‑building urban campus environment would be particularly advantageous. This role offers the opportunity to progress a career within a renowned, industry‑leading organisation and to work on a distinctive and high‑profile project portfolio. LSE offers an attractive range of staff benefits, including generous annual leave, a competitive pension scheme, and excellent training and development opportunities. The candidate brochure can be viewed here. For a confidential discussion please contact our advisor Nick Coppard of MRG. Applications should consist of a CV and cover letter and should be sent toNick Coppard. Closing date for applications is 24th May 2026. Interviews will be held in during w/c 15th June 2026. LSE is committed to building a diverse, equitable and truly inclusive university. We encourage and welcome applications from all sections of the community.

Location: London Package: Competitive salary + car allowance We are seeking a Regional Director to join our specialist Portfolio Division—dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values. Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25M cleaning portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution. With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability. As Regional Director you’ll be: • Attending Monthly and Quarterly meetings with all senior points of contact., • Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved., • Undertaking site visits as required to assess standards and quality audit scores., • Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses., • Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales. As Regional Director you’ll have: • The ability to communicate with Director and MD level clients., • A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring., • The ability to implement solutions self sufficiently., • Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties., • Commercial analysis and resolution proposing capability., • Financial experience for P&L, balance sheets and cashflow, • Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • Life assurance cover, • Enhanced Company sick pay, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: A basic DBS check is required for this role

Technical Success Manager – Deep Technical Backup & DR Specialist Specialist Managed Service Provider £70,000–£75,000 Base + Bonus London Hybrid – 3 days a week We are hiring a Technical Success Manager to join a highly technical Customer Success team within a specialist MSP delivering enterprise backup, disaster recovery, and cyber resilience services. This is a senior technical position for someone with deep expertise in backup and DR technologies who can act as the trusted technical authority for customers. You will sit at the intersection of customer success, engineering, and product — owning technical relationships, driving platform adoption, and ensuring customers have confidence in their recoverability strategy. We are looking for someone who understands complex backup environments in depth and can confidently engage with infrastructure teams, architects, IT leadership, and vendor engineering teams. If backup is your specialism and customers trust you because of your technical expertise, this role is built for you. What you’ll be responsible for • Acting as the primary technical contact across a portfolio of strategic customer accounts, • Owning deep technical understanding of customer backup, DR, and cyber resilience environments, • Leading technical discussions around architecture, recoverability, performance, and ransomware resilience, • Translating business requirements into technical solutions and service improvements, • Ensuring backup platforms remain aligned with changing infrastructure and business priorities, • Driving adoption and optimisation across enterprise backup technologies, • Conducting technical reviews, audits, health checks, and recovery readiness assessments, • Managing complex technical escalations with support teams, vendors, and engineering teams, • Providing technical recommendations for renewals, licensing, and expansion opportunities, • Contributing to product roadmap discussions and long-term service improvements, • Educating customers on new features, resilience strategy, and data protection best practice What we’re looking for • Strong technical support, professional services, or technical account management experience within backup products or IT services, • Expert-level knowledge of Backup and DR Technologies including Rubrik, Druva, Zerto, Commvault, and NetBackup, • Strong understanding of cyber resilience, ransomware protection, and enterprise recoverability strategy, • Experience troubleshooting complex enterprise backup and infrastructure environments, • Ability to act as a trusted technical advisor to both technical and business stakeholders, • Experience within managed services, technical support, or professional services environments, • Additional experience across VMware, Hyper-V, Nutanix, Azure, AWS, Microsoft 365, Windows Server, Linux, PowerShell, and ITIL would be highly valuable Why this role • You’ll work in a role where technical expertise is the core requirement, • You’ll become the senior technical authority for strategic customer environments, • You’ll work closely with engineering, product, and leadership teams to shape customer outcomes, • You’ll stay close to the technology while building long-term strategic customer relationships, • You’ll join a business that values technical depth, ownership, and customer trust, • You’ll have genuine progression within a specialist technical team Follow Scout Global for more roles like this

Customer Success Manager - Team Leader (Player/Coach) - New Function Specialist Managed Service Provider £80,000- £85,000 Base + 20% Bonus London Hybrid - 3 days a week We are hiring a Customer Success Manager - Team Leader (Player/Coach) to help build a new CSM function within a specialist MSP that are experiencing a high level of growth. The role will eventuallly move into CSM Team Leader position with a headcount. This is not a plug-and-play CS role. It is an opportunity to build something from the ground up, to define what “great” looks like and set the standard. What you’ll be responsible for • Owning the post-sale customer journey across a defined portfolio, • Building and maintaining strong, multi-level customer relationships, • Monitoring customer health and driving retention strategies., • Understanding customer environments and identifying change impacts, • Aligning services to evolving business and risk priorities, • Feeding structured customer insight back into the business, • Working cross-functionally with Account Management, Technical, and Service teams to deliver a seamless experience What we’re looking for • Experience in Customer Success, Account Management, Pre-Sales, Consultancy, or Client Services within tech/MSP environments, • Strong technical literacy (backup, cloud, cyber recovery concepts), • Proven track record in retention, churn reduction, and account growth, • Commercial awareness and comfort working alongside revenue targets., • Ability to engage both technical stakeholders and senior decision-makers., • Clear, confident communicator — especially in structured forums like QBRs, • Analytical mindset with the ability to turn insight into action. Why this role • You’ll shape a Customer Success function from day one., • You’ll have real influence on how customers experience the business., • You’ll work in an environment that values clarity, ownership, and outcomes., • You’ll see the impact of your work, quickly and directly.

ABOUT KEY HEALTH KEY HEALTH (formerly Key Health Solutions) is a rapidly growing UK provider of medical equipment maintenance, specialist biomedical engineering services, diagnostic devices, and critical hospital technologies. Established in 2006, we have built a strong reputation for excellence by supporting over 1,000 NHS and private healthcare organisations nationwide. As both an established EBME services provider and the UK distributor for several international manufacturers, Key Health delivers reliable, cost‑effective, and high‑quality solutions tailored to the needs of modern healthcare environments. Our expertise spans biomedical engineering services, equipment maintenance, calibration, audits, equipment storage, estates support, consultancy, project management, and ISO certification support. Driven by innovation and strong customer partnerships, we continue to evolve to meet the changing demands of the healthcare sector while maintaining the highest standards of service, compliance, and clinical safety. ROLE OVERVIEW We are looking for a motivated and commercially driven Sales Manager with proven success in one or more of the following areas: Biomedical engineering services (PPM, repairs, comprehensive contracts, field service support) Biomedical test equipment (e.g., safety analysers, electrical testers, capital test systems) Medical device sales, ideally in Urology, ENT, or Ophthalmology While we understand that very few candidates will have experience in all these domains, the ideal candidate will bring strong sales capability, industry relationships, and a proactive approach to developing new business. KEY RESPONSIBILITIES Sales & Business Development · Drive revenue growth across service contracts, biomedical test equipment, and clinical devices · Identify and develop new opportunities within NHS Trusts, private hospitals, clinics, and OEM partners · Deliver compelling proposals and commercial presentations to clinical, EBME, procurement, and operational teams · Expand our footprint in key specialities: Urology, ENT, Ophthalmology, and diagnostic services · Manage the full sales cycle from lead generation to close Account Management · Build strong, long-term relationships with customers and industry stakeholders · Maintain regular contact with existing clients to ensure satisfaction, renewals, and upsell opportunities · Collaborate with the UK Operations Manager to align sales activities with service delivery Market & Product Strategy · Provide commercial insights to support pricing, product development, and market positioning · Attend industry exhibitions, EBME events, and manufacturer training sessions · Maintain expert knowledge of product lines and competitor offerings Internal Collaboration · Work closely with engineering, operations, and senior leadership teams to ensure seamless customer experiences · Support marketing campaigns and contribute to sales forecasting and planning ESSENTIAL EXPERIENCE AND SKILLS We recognise this is a niche industry with varied backgrounds. Candidates with strong performance in at least two of the areas below are encouraged to apply. Experience · Proven sales success in the medical devices or biomedical engineering sector · Experience selling maintenance contracts, field engineering services, or test equipment highly beneficial · Existing relationships with NHS EBME departments, procurement teams, or private hospital groups · Experience in Urology, ENT, Ophthalmology, or diagnostic imaging equipment is a strong advantage Skills · Strong technical understanding of medical devices and biomedical workflows (training provided where needed) · Excellent communication, presentation, and negotiation skills · Ability to manage a full sales cycle autonomously · Commercial mindset with a structured, data‑driven approach to pipeline management WHAT WE OFFER · Competitive salary + commission structure · Car allowance · Supportive environment with opportunities for training and professional development · The chance to shape the growth of a rapidly expanding business with a strong reputation in the UK healthcare market · Ability to influence future product lines and services as the company scales

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

Client Acquisition Specialist (Membership Sales Specialist): Starting at £27k Role Description We are looking for a Client Acquisition Specialist (Memberships) to represent Virtue Vets in London. You will be the friendly face of our brand, helping potential clients learn about our services and encouraging them to experience our clinics. Your responsibilities will include: • Engaging with the public in busy areas, parks, and at local events to introduce Virtue Vets and our services., • Providing information to potential clients and assisting with sign-ups., • Conducting tours of our clinics for interested clients., • Supporting occasional in-clinic administrative tasks, including answering client inquiries and helping with simple office duties., • Assisting the team during promotional events and community initiatives. What We’re Looking For • Outgoing, approachable, and enthusiastic personality., • Excellent communication skills and confidence engaging with the public., • Professional, neat, and well-presented appearance., • Ability to work independently and as part of a team., • Flexibility to work weekdays, weekends, and some evenings., • Experience in customer service, hospitality, events, or retail is preferred., • A love of animals and interest in pet care is a strong advantage. This is an exciting role for those with a cheerful, outgoing personality who love interacting with people and animals. If you enjoy engaging with the public, building relationships, and being part of a dynamic team, this role is perfect for you. Occasional in-clinic administration will also be part of the role, but most of your time will be spent meeting clients, promoting our services, and supporting our community initiatives outdoors. Company Description Virtue Vets is London’s leading next-generation veterinary care and pet wellness clinic chain. Known for premium, tailored care at accessible prices, we deliver an exceptional experience for pets and their owners. Our clinics feature modern, contemporary designs alongside state-of-the-art diagnostic, surgical, and laboratory facilities. At Virtue Vets, we prioritize pet health and client satisfaction in every aspect of our services. Why Join Virtue Vets? • Be part of a modern, fast-growing veterinary brand., • Enjoy a role that mixes people engagement, events, and light in-clinic administration., • Flexible working hours and a dynamic work environment., • Work with a supportive, friendly team and make a tangible difference to pets and their owners.

About Prosperwell Prosperwell is redefining how sales and marketing works in the UK social care sector. We help the country’s leading care organisations grow sustainably so they can continue delivering exceptional care to families who need it most. As the UK’s leading specialist sales and marketing agency for care providers, and the first agency to sweep every major care marketing award in a single year, we have built our reputation through discipline, expertise, and a relentless focus on outcomes. We invest heavily in our people, our systems, and our standards. You will be supported to do your best work, challenged to grow, and trusted to lead with autonomy and accountability. Overview and Role Purpose The Business Development Representative is responsible for creating consistent, high-quality commercial conversations for Prosperwell by turning inbound interest and proactive outreach into qualified discovery calls. You will engage prospects through Prosperwell’s lead engagement offers, qualify intent and fit, and book discovery conversations into the diaries of the Head of Marketing Services or the Head of Sales and Customer Experience, depending on the opportunity. The role sits at the front of Prosperwell’s commercial process, ensuring the right prospects progress into meaningful conversations with the appropriate service leaders. Core Objectives • Generate qualified discovery calls, • Maintain a high lead to qualified discovery call percentage, • Maintain a high discovery-to-strategy meeting lead score, • Contribute to a predictable, repeatable pipeline model Key Responsibilities & Activities 1. Proactive Market Outreach • Identify and engage targeted care providers including activities like LinkedIn, email, phone outreach, and in-person events, • Develop and nurture relationships with strategic and referral partners who serve the same client base, identifying opportunities for introductions and collaborative lead generation, • Introduce prospects to relevant Prosperwell initiatives including workshops, lunch and learns sessions, round tables, live Speaking event and audits, • Position these offers clearly and professionally in a way that makes engagement easy, • Maintain consistent daily outreach activity 2. Lead Relationship Development • Respond to new inbound leads within agreed timeframes and personalise follow-up based on the nature of the lead’s profile, behaviour, and enquiry, • Identify and present relevant resources and/or lead engagement offers to qualified leads in a timely manner based on their engagement with our content, events, etc., to ensure we get qualified leads “moving” with our company 3. Qualification and Discovery Preparation • Conduct structured qualification calls to move a high percentage of qualified leads into the discovery stage. 4. Meeting Bookings and Follow-up • Book qualified discovery calls into the appropriate diary, • Confirm meetings to reduce no-show rates 5. Data Management • Track lead status, progression and outcomes in CRM, • Maintain clean, accurate deal pipeline data, • Clearly document context and notes of emails and conversations with leads to ensure Heads of Departments receive high-quality, • information prior to discovery calls, • Regular reviews of lead records to ensure a clean database 6. Professional Development and Self-Management • Tracking of key performance indicators (KPIs) and related metrics to bring about awareness of overall performance, identify opportunities, etc., • Regular reviews with management to review performance related to all the above and adjust responsibilities, activities, and/or targets Key Performance Indicators This role is measured on outcomes, not busyness. Primary KPIs: • Lead Engagement Offers Accepted, • Qualified Discovery Calls Sat Supporting Metrics We will also help you in your effort to achieve KPIs by providing supporting metrics, which may include discovery call show rate, outreach volume, engagement rate, progression to strategy meetings, CRM accuracy, etc. Skills and Experience Required • Experience in business development, sales development or client engagement, • Confidence in proactive outreach and structured conversations, • Strong verbal and written communication skills, • High resilience and consistency, • Excellent conversationalist; Intuitive, inquisitive, diplomatic, high emotional intelligence, active listening, reflecting back, and confidence., • Comfort working with CRM systems, • Commercial awareness and sound judgement, • Growth mindset, • Care sector knowledge is beneficial but not essential. Logistics • Schedule: Full-time; Generally, "business hours" Monday through Friday, although work outside of these hours and days may be required to meet commitments., • Travel: Local and/or national travel will be required from time to time. Our Core Values • Striving for Excellence: We hold ourselves to exceptionally high standards and take pride in delivering work that genuinely moves the needle., • Humility and Collaboration: We value open, honest communication and believe the best outcomes come from learning together and challenging ideas constructively., • Positive and Energetic: We believe great work happens in an environment that is encouraging, supportive, and enjoyable., • Problem Solving: We take ownership, act decisively, and approach challenges with a solutions first mindset., • Efficient: We work systematically, build repeatable processes, and focus on doing the right work well rather than more work poorly.

About Morson Founded in 1969, Morson Group has grown from humble beginnings into a £1.3bn global technical recruitment organisation. With more than 30 UK offices and an international presence across Canada, the USA, Australia and Europe, we are one of the UK’s leading technical recruitment businesses and ranked among the top globally. Morson Group brings together a number of specialist practices delivering complex talent solutions across Engineering, Technology and Professional Services. We are proud to be recognised as one of the Best Big Companies™ to work for, with a strong reputation for learning, development and long-term career opportunities. The Role An exciting opportunity has arisen for an experienced Onsite Senior Coordinator/Account Manager to join the team on a 12-month fixed-term contract to cover maternity leave. Based full-time onsite with a key client in Hoddesdon, Hertfordshire, you will act as the key contact for both contractors and the client, ensuring the smooth day-to-day operation of the onsite workforce. This is a fast-paced and varied role suited to someone who enjoys building relationships, solving problems and delivering excellent service. Key Responsibilities • Acting as the main onsite contact for contractor support and queries, • Managing attendance, absences and general workforce administration, • Building and maintaining strong working relationships with client stakeholders and contractors, • Processing weekly payroll accurately and within deadlines, • Supporting recruitment activity when required, including:, • Writing and posting adverts, • CV screening and candidate assessments, • Coordinating interviews, • Managing onboarding and inductions, • Completing right-to-work and compliance checks, • Maintaining accurate records and ensuring all documentation is up to date About You • Previous experience within recruitment, onsite coordination or workforce management is essential, • Strong communication skills with the ability to engage confidently at all levels, • Highly organised with excellent attention to detail, • Customer-focused and solutions-driven, • Able to manage workloads independently and prioritise effectively in a busy environment, • Comfortable handling payroll and compliance processes accurately Working Hours & Location • Monday to Friday, • 8:30am – 5:30pm, • Fully onsite role based in Hoddesdon, Hertfordshire, • No weekends or shift work required

Travel Sales Specialist (USA) V&C Associates' Travel Department has been retained to recruit an Americas Sales Specialist on behalf of our client — a leading, award-winning tour operator with an outstanding reputation for bespoke travel experiences. This is an exceptional opportunity for a passionate travel professional to join a high-performing Americas Sales team with strong career prospects. The Position The Americas team covers North, Central and South America, Antarctica and the Caribbean. Our client is seeking candidates with a passion for and knowledge of North America specifically, whether that's broad regional expertise or specialised knowledge of particular sub-regions. This is a hands-on, client-facing role. The successful candidate will be highly organised, driven, an excellent communicator, and deeply attuned to customer needs. Applications are welcome from both internal and external candidates. The business is committed to delivering detailed, specialist-led itineraries with a level of service that sets them apart from competitors — and they're looking for someone who shares that ambition. Main Responsibilities • Delivering exceptional sales and service to clients interested in holidays across your specialist region, with a focus on conversion, retention, margin, and account management, • Managing both new and existing client accounts via phone, email and in-person meetings, • Keeping yourself and the team current on specialist product knowledge through competitor research, data analysis, client research and familiarisation trips, • Collaborating cross-functionally with Service, Product and Marketing teams to ensure the product offering remains best-in-class, • Supporting the Region Manager and senior team members with day-to-day operations, including input into recruitment and training Key Requirements • Genuine passion for and demonstrable knowledge of North American destinations (knowledge of Latin America would be advantageous), • Minimum 2–5 years' work experience; a background in bespoke North America travel is beneficial but not essential — passion and knowledge are the priority, • Experience of living or working in the region is an advantage, • Proven ability to deliver high-quality results to deadline, • Strong communication skills and a personable manner

Our client is seeking a Temporary Receptionist to start ASAP to provide cover for long term absences in the team. This is an opportunity to join a prestigious top law firm as part of their highly polished Front of House team. This is not your standard sit‑behind‑the‑desk role. You will be entitled to provide a seamless, 5 star guest service to high profile clients and visitors. Key Responsibilities • Meeting and greeting clients with warmth and confidence, • Room bookings and diary coordination, • Switchboard handling and directing calls professionally, • Tea and coffee service - preparing and delivering refreshments, • Stepping away from the desk to support guests and colleagues as needed, • Maintaining a high‑end, immaculate reception environment, • Working collaboratively within a team This position is perfect for someone with experience in law firm reception, private members’ clubs or high‑end hospitality. You must be: • Effortlessly customer‑focused, • Confident greeting VIP clients, • Hands‑on and proactive, • Able to start immediately This role will be working on a late shift 12pm - 8pm but you must have flexibility to work earlier shifts if required. Please apply now if this is something that interests you and you are available immediately. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Job Description We are currently recruiting an exciting opportunity for an AI and Automation Specialist to join our IT team. Role Overview In this hands-on delivery role, you will lead the build and deployment of automation and agent solutions using Microsoft 365 tooling. You will turn prioritised use cases into secure, reliable releases, while establishing repeatable delivery approaches for the future. You will work closely with Information Security, Cyber and Technology Risk to ensure that delivery aligns to policy and control requirements. Responsibilities include: • Configuring and enhancing CoPilot Studio agents and Power Automate workflows within agreed boundaries., • Shaping technical delivery options for each use case, selecting pragmatic patterns that can be reused and scaled., • Implementing secure controls, including permissions, access boundaries, and least privilege., • Producing production ready assets including error handling, logging, support notes, and handover documentation., • Supporting testing and release activity, including defect resolution and early life support., • Contributing to benefits capture by defining measurable outcomes for delivered solutions and supporting evidence collection. Person Specification The ideal candidate will have strong working knowledge of Microsoft 365 automation and agent tooling, including Power Automate and CoPilot Studio. You will have a deep understanding of identity, access and permissions in M365, and how these affect data exposure. Experience working in regulated environments with strong control expectations and auditability is essential. You will also demonstrate a strong understanding of data access and information risk concepts, and will demonstrate a strong knowledge of delivery standards for production releases. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client-focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders—guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy • Operate as a trusted advisor for key clients and prospective customers (new logos)., • Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high‑level and detailed technical architectures., • Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies., • Act as the Design Authority across major programmes, owning the end‑to‑end technical vision from inception through transition to operations., • Architect network solutions across environments of varying scale—from small to mid‑sized infrastructures through to highly complex, large‑scale enterprise and multi‑site architectures—covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices, • Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns., • Partner with the Sales team during pre‑sales engagements to define solutions, scope opportunities, and support commercial proposition development., • Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support., • Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases., • Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality., • Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Across a broad and evolving technology landscape, including: • Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures, • Data Centre end to end solutions, • Routing & switching technologies, • Network Security, Firewalls, Zero Trust, SASE/SSE, • Software-defined networking solutions, • Cloud networking (AWS / Azure / GCP / OCI) – highly desirable, • Automation, orchestration & Infrastructure‑as‑Code - desirable What We’re Looking For Technical & Professional Expertise • Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments., • Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking., • Experience acting as the final technical authority or Design Authority on complex engagements., • Strong background in pre‑sales, tender responses, and solution shaping., • Ability to clearly articulate complex technical concepts to non‑technical audiences and senior stakeholders. Consultancy & Communication • Excellent interpersonal, written, and verbal communication skills—capable of producing well-structured technical documentation and delivering impactful presentations., • Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations., • Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working • Demonstrably collaborative approach when working with sales, engineering, and delivery functions., • Self-sufficient, proactive, and comfortable working in high-pressure environments., • Experience working within Agile / Scrum, Waterfall, and hybrid project delivery methodologies., • Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) • CCNP / CCIE, JNCIP / JNCIE, or equivalent expert-level certifications, • Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE)., • Cloud certifications (AWS/Azure/GCP/OCI), • Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications), • Experience with automation tools (Python, Ansible, Terraform, etc.) Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: • Proactive, • Adaptable, • Flexible, • A team player, • Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach – working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).

About Tembo Tembo is an award-winning savings and mortgage platform, helping people grow their money and get onto the property ladder faster. Our ISA offering is at the core of what we do. With products like Cash ISAs and Lifetime ISAs, we make it simple for customers to maximise tax-free savings and build towards their goals with confidence. Designed to be competitive, flexible and easy to use, our savings products help customers make their money work harder. Our savings and mortgage propositions work seamlessly together - supporting customers from their first pound saved through to home ownership and beyond. With rapid growth and ambitious plans for new products and innovation, we’re just getting started. We’re rated 4.8* on Trustpilot, with every customer review celebrated and a relentless focus on keeping that standard as we scale. We’re backed by leading investors including Goodwater Capital, Aviva, McPike Family Global Office, Ascension and Love Ventures, alongside purpose-led partners such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. What you'll do We’re looking for a customer-first Customer Service Specialist who’s ready to roll up their sleeves and deliver exceptional support as we scale. You’ll support customers across chat, email and phone, helping with savings and ISA-related queries, transfers, withdrawals and account support while delivering a fast, friendly and high-quality customer experience. You’ll confidently handle customer queries and complaints, working closely with teams across operations, product, tech and compliance to resolve issues and improve outcomes for customers. With a strong focus on AI and automation, you’ll use the latest tools and systems (like Intercom AI) to deliver efficient, seamless support while helping us scale smarter. You’ll also champion our values, contribute ideas to improve customer journeys and processes, and play a key role in maintaining the high standards our customers expect from Tembo. What we're looking for • Experience in customer service within fintech or regulated financial services, • Strong knowledge of ISA and/or LISA products, including savings journeys, transfers, and withdrawals, • Confident handling customer queries and complaints across chat, email and phone, • Excellent communication skills with a customer-first mindset, • High attention to detail and ability to work accurately in a regulated environment, • Comfortable working across multiple systems and tools in a fast-paced environment, • Strong problem-solving skills with a proactive approach to improving customer outcomes, • Collaborative team player who works well across operations, compliance and tech teams, • Passion for delivering exceptional customer experience in a fast-moving savings fintech, • Comfortable thriving in a fast-paced, scaling start-up environment Location: Hybrid, with an office in London Bridge (1 day per week in the office) Salary range: up to £30,000 (plus monthly commission upon passing probation). Our Values: Find a way We innovate relentlessly to help customers get onto the property ladder. It’s all about the people Customers, colleagues, and partners are at the heart of everything we do. If you don’t like it, change it We move quickly, listen to feedback, and evolve constantly.

Job Title: Operations Manager Location: London Reporting to: Director of Operations Employment Type: Full time, permanent Salary: £65,000 - £70,000 per annum About AV Operations AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. Working in partnership with leading global innovators such as Uber, we sit at the operational edge of the future of mobility. Our focus is on translating cutting edge autonomous capability into real world, regulator ready operations. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience. At AV Operations, we build teams that take ownership, apply first principles thinking and deliver measurable outcomes in complex, fast moving environments. As the autonomous landscape evolves, we exist to ensure it scales responsibly, commercially and at pace. Role Summary Lead and own the end to end autonomous vehicle operations capability, driving fleet safety, availability, performance, compliance and commercial outcomes. This role builds and scales operational excellence across people, process, partners and technology to underpin strategic growth and deliver measurable business results. This is a hands on leadership role for someone who can both set strategy and dive into operational detail to solve complex, real-time problems. Key ResponsibilitiesOperational Strategy & Delivery • Own day to day operational delivery to maximise vehicle availability, uptime and service performance., • Define and drive operational KPIs, scorecards and performance frameworks that translate strategy into frontline execution., • Own and manage P&L accountability for your function with focus on cost efficiency, target delivery and operational scalability. Fleet & Asset Performance • Overall responsibility for fleet readiness, lifecycle management, infrastructure and depot operations., • Plan, process and execute vehicle deliveries, commissioning and de-mobilisation., • Lead continuous improvement in fleet performance, operational throughput, maintenance quality and safety outcomes. Safety, Quality & Compliance • Embed safety as the first principle: operationalise frameworks that assure regulatory compliance, audit readiness and risk management controls., • Custodian for vehicle compliance, including registrations, licensing, inspections and environmental standards compliance., • Drive a strong safety culture supported by data, learning loops and corrective action plans. Operational Frameworks & Playbooks • Lead development and implementation of core SOPs and playbooks aligned to best practice, including lean methodologies where appropriate., • Hold teams and partners accountable to defined operational standards and performance criteria. Partnerships & Stakeholder Management • Act as the operational owner for strategic technology and service partners, including negotiating SLAs and resolving escalations., • Represent operational interests in cross-functional, cross-partner governance forums., • Act as the primary escalation point across partners for critical operational issues. People Leadership & Capability • Build, develop and lead high performing operations teams across functions such as fleet readiness, incident response, depot operations and fleet development., • Design organisation structures and roles that optimise output and accountability., • Lead stand ups, reviews and forecasting forums that reinforce performance culture., • Oversee multi-layered, shift-based teams including field operations, control room / remote operations and incident response functions. Reporting & Insights • Establish mechanisms for rigorous reporting on key business metrics to inform executive decision making., • Own operational scorecards, tracking progress against targets and enabling data led improvements., • Track and optimise core metrics such as vehicle uptime, trip success rate, downtime, incident rates, response times and charging efficiency. Continuous Improvement & Innovation • Champion innovation across operations including adoption of AI and automation tools to improve efficiency and reduce manual workload where appropriate., • Work closely with AV technology partners to feed operational insights into product and system improvements, supporting continuous evolution of the AV stack. Success Measures • Fleet availability, uptime and operational readiness, • Safety incident rate and compliance performance, • Operational cost efficiency vs budget, • SLA adherence and partner performance, • Quality and robustness of operational playbooks, • Team engagement and capability uplift Skills & Experience Essential • Proven senior operations leadership experience in fleet, mobility, transport or regulated logistics environment, • Track record of managing P&L and driving cost efficiencies, • Strong analytical mindset with high proficiency in operational performance measurement, • Experience with lean operational frameworks and performance scorecards, • Experience with AI/automation tools in operational contexts, • Background in autonomous or advanced vehicle related operations, • Deep familiarity with UK transport safety and compliance regimesLeadership Profile, • Strategic but hands on operator, • Strong communicator able to simplify complexity and lead through influence, • Outcome and accountability driven, • Collaborative cross functional partner, • Comfortable operating in ambiguity and building new operating models in emerging industries, • Resilient and calm under pressure, with the ability to lead through high-stakes, real-time operational challenges

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role We are looking for a highly organised and detail-oriented professional to provide accurate, timely, and professional operational support to our Global Wholesale team. In this role, you will enable the Wholesale Operations Managers (US & ROW) to deliver end-to-end operational excellence across all markets. You will play a key part in executing core activities across order management, go-to-market setup, partner operations, and data accuracy, ensuring strong process discipline, consistent service delivery, and revenue protection. This position is essential in supporting the scale and efficiency of global wholesale operations, driving workload execution, maintaining data integrity, and enabling seamless cross-functional collaboration. About you • Helpful, reliable and customer-focused, • Eager to learn and develop wholesale operations expertise, • Organised, adaptable and calm under pressure, • Collaborative team player with a continuous-improvement mindset RESPONSIBILITIES: • Act as first-line support for wholesale partner operational queries, managing responses in line with agreed SLAs., • Execute order processing, maintenance and updates in line with direction from the Wholesale Operations Managers, ensuring full accuracy and data integrity across the orderbook., • Implement order amendments, cancellations and updates following manager approval, ensuring all changes are accurately reflected and communicated., • Support seasonal go-to-market readiness across US and ROW markets, executing setup across platforms such as NuORDER alongside the Wholesale Operations Managers., • Maintain tracking of debit notes, chargebacks and disputes, supporting investigation and escalating issues to the relevant Wholesale Operations Manager., • Prepare and maintain accurate operational data and reporting inputs to support performance tracking., • Maintain and update SOPs and process documentation, ensuring alignment with US and ROW operational requirements., • Proactively identify inefficiencies or recurring issues and raise improvement opportunities., • Collaborate closely with Sales, Logistics/DC, Finance, Buying and Merchandising teams. Market-Specific Operational Support • Support US operations with EDI and vendor portal activities including data validation, document tracking and compliance checks under guidance of the US Wholesale Operations Manager., • Support ROW operations with distributor coordination, documentation and region-specific order requirements under guidance of the ROW Wholesale Operations Manager., • Assist in maintaining compliance with retailer and regional requirements across both US and ROW markets. EXPERIENCE / SKILLS REQUIRED: • Experience in a wholesale, operations or coordination role, • Strong attention to detail and organisational skills, • Confident Excel skills and ability to manage data accurately, • Clear written and verbal communication skills, • Exposure to NuORDER or B2B wholesale platforms, • Understanding of order-to-cash processes, • Experience working with logistics, DCs or retail systems About the perks • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

Graduate Customer Support Associate A fantastic opportunity for a Graduate Customer Support Associate to join a rapidly growing, cutting-edge technology company. This organisation is developing highly advanced software solutions used by leading global businesses, and they are looking for a warm, personable and highly organised graduate to join their support team. This role is focused on delivering an outstanding customer experience, acting as the first point of contact for users, guiding them through issues, and ensuring every interaction is handled with clarity, empathy and professionalism. Location: London – 3 days per week in office Salary: Competitive + benefits Requirements for Graduate Customer Support Associate: • Degree educated from a leading University in any subject, • At least ABB at A Level or equivalent, • Experience working in a customer-facing environment, such as retail, hospitality or similar, where you have handled and calmed customers, • Naturally warm, friendly and engaging personality with a genuine passion for helping people, • Excellent communication skills, both written and verbal, • Strong organisational skills with close attention to detail, • Ability to manage multiple queries and prioritise effectively in a fast-paced environment, • A customer-first mindset with a focus on delivering a positive experience, • Strong problem-solving skills with the ability to follow structured processes and guidance, • Technical curiosity and the ability to pick up new systems and tools quickly, • Ability to remain calm, professional and empathetic when dealing with challenging or frustrated customers Responsibilities for Graduate Customer Support Associate: • Act as the first point of contact for customer queries via phone and support platforms, • Deliver a positive first impression, handling all interactions with warmth, professionalism and empathy, • Use internal guidance tools and documentation to help diagnose and resolve straightforward issues, • Clearly guide customers through solutions, ensuring they understand next steps, • Triage more complex issues, ensuring they are accurately logged and escalated to the appropriate team, • Provide clear, timely updates to customers throughout the lifecycle of their request, • Maintain accurate records of queries, communications and outcomes, • Follow structured processes and contribute to the continuous improvement of support procedures, • Work closely with second-line teams to ensure smooth handover of more complex issues What the role offers: • Opportunity to join a high-growth technology company working on advanced software products, • A highly collaborative and supportive team environment, • Clear opportunity to develop strong customer, communication and operational skills, • Exposure to a wide range of technologies and business processes Applications: If you would like to apply for this unique Graduate Customer Support Associate role, please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Graduate Customer Support Associate / Graduate Support Engineer / Customer Support Specialist / Support Analyst / Customer Operations Executive / Service Desk Analyst / Technical Support Analyst / Customer Success Associate / Customer Support Executive / Client Support Specialist / Helpdesk Analyst / Customer Experience Executive / Intercom / Customer Support Tools / Ticketing Systems / SaaS / CRM Systems / Incident Management / Customer Communication / Workflow Management / Process Driven Support / Escalation Management / Business Graduate / Humanities Graduate / STEM Graduate

Job Profile Summary Join our Credit Control team and help deliver a robust, scalable service—accelerating cash allocation and effective debt collection while building strong relationships with brokers, underwriters, Treasury, international offices and outsourced partners. You’ll work to shared targets—taking ownership of your portfolio while collaborating closely with colleagues—to improve our debt position month on month. In a growing business, you’ll also have opportunities to get involved in operational initiatives such as process improvement, data quality enhancements and automation projects. Job Description • Deliver bureau and non-bureau credit control activities under the guidance of the Credit Control Team Lead, including raising intercompany transfers and processing outgoing payments., • Build effective working relationships with brokers, underwriters, Treasury, international offices and outsourced providers to support timely settlement of bureau and non-bureau premium payments., • Support delivery of key KPIs by reducing aged debt and unallocated cash across the Chaucer Group., • Contribute ideas and participate in continuous improvement to reduce aged debt, unallocated cash and premium queries., • Own and maintain procedure guides to ensure clear, consistent ways of working; regularly review and update documentation to reflect best practice and evolving processes., • Help identify and resolve data quality issues across the Chaucer Group that impact credit control., • Participate in training sessions and team/operational meetings as required to support continuous learning and strong stakeholder engagement., • Support the Credit Control Team Lead with ad-hoc tasks and priorities, helping the team respond quickly to business needs. Regulatory Responsibilities • Support the CSL and CIC Boards in maintaining a customer-focused culture, policies and procedures—ensuring CSL / CIC customers are treated fairly at all times. Skills and Competencies • Knowledge of the Lloyd’s insurance market, gained within an insurer or broker environment., • Microsoft Word – intermediate level, • Microsoft Excel – intermediate level, • Flexible and adaptable, with a professional and approachable manner, • Confident communicator with the ability to build positive working relationships, • Well organised, with the ability to manage time effectively and stay on top of tasks, • A collaborative team player who enjoys working with others and contributing to shared goals, • Motivated and proactive, with the willingness to learn and take responsibility for own work, • Able to plan and prioritise tasks to meet agreed deadlines, with appropriate support, • Excellent attention to detail, with a genuine commitment to producing accurate, high‑quality work Education • GCSE Maths and English (Grade B/6 or above, or equivalent), plus a minimum of five additional GCSEs (Grade C/4 or above, or equivalent). ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

An exciting Climate Technology Start Up is seeking a Senior Account Executive, driving sales of their SaaS ESG data solution. Reporting into the COO you will manage the entire sales process from prospecting to closing deals, thereby driving growth and supporting the business’s expansion. The business already has enterprise clients as well as ESG and Carbon Accounting specialist customers, they are uniquely placed to become the leading provider of carbon emission data. Key duties will include: • Lead Generation: Identifying potential customers and generating leads through research, networking, and outreach., • Sales Presentations: Conducting compelling product demonstrations and presentations to prospective clients., • Needs Assessment: Understanding customer needs and tailoring solutions to meet those requirements., • Proposal Development: Creating detailed and customised proposals and contracts that align with customer needs and company goals., • Negotiation and Closing: Effectively negotiating terms and closing deals to achieve sales targets., • Relationship Management: Building and maintaining strong relationships with customers to ensure long-term satisfaction and repeat business., • Sales Reporting: Maintaining accurate records of all sales activities and providing regular reports on sales performance. Candidates MUST have: • Good experience in a similar role within the sustainability, climate or ESG environment ideally for a technology SaaS business., • Proven track record in sales roles within the sustainability, climate technology or environmental sectors., • Strong understanding of the end-to-end sales process, from lead generation to closing deals., • Exceptional negotiation and relationship-building skills., • Excellent communication and presentation skills, capable of conveying complex ideas to diverse audiences., • Ability to work independently and manage multiple tasks simultaneously. Desirable are: • Experience working in a Start Up business that is undergoing rapid growth., • Experience in an ESG SaaS solution business or working with carbon emissions data for scope 3., • Passion for sustainability, plus an understanding of the challenges and opportunities in the carbon accounting space. This is a wonderful opportunity to join a progressive business, with hybrid working patterns that is looking to deliver a unique and first class service. The successful candidate will receive a basic of up to £80,000, with OTE of £160,000 and good benefits. Key Words: Sales, Business Development, Account Executive, Software Sales, ESG, Sustainability, SaaS, Sustainability Technology, ESG Software Sales, London, Hybrid, lead generation, prospecting, B2B sales, Climate, negotiation, climate tech, scope 3, carbon accounting, carbon emissions data.

Salesforce Service Cloud Consultant London, Outside IR35, 6-month Contract, £250-275 Day Rate This is a hands-on contract opportunity for a Salesforce Service Cloud Specialist who lives and breathes call/contact centres and Service Cloud. You will join a busy in-house Salesforce team at a critical delivery point, helping them achieve more in a compressed timeframe by removing manual effort and driving smarter automation across customer service operations. The Company They are a well-established organisation with a large, high-volume customer service function and a complex Salesforce landscape. Salesforce sits at the heart of how customer interactions are managed, with strong demand from customer service teams to improve speed, quality and agent experience. The internal Salesforce team is growing to meet increasing demand and deliver tangible outcomes ahead of a key business period later in the year. The Role and Deliverables • Own and deliver specific Service Cloud projects focused on contact centre efficiency and automation, • Design and implement flow-based automation to remove manual agent tasks and reduce after-call work, • Build and refine prompts using Einstein for Service or Agentforce for Service to support agents in real time, • Automate actions and data capture from call transcripts and CTI interactions, • Work closely with the Salesforce Product Owner and senior customer service stakeholders to translate operational needs into scalable solutions, • Support integrations with external booking and customer systems, ensuring Salesforce accurately reflects completed actions Your Skills & Experience • Deep, hands-on experience with Salesforce Service Cloud in a contact centre environment, • Strong capability building prompts in Einstein for Service or Agentforce for Service, • Confident using Salesforce Flows with a click-not-code mindset, • Practical knowledge of CTI, call handling processes, and post-call automation, • Experience working with integrations to external or custom customer systems, • Service Cloud certification or equivalent practical expertise How to Apply If you are a Service Cloud expert who enjoys solving real contact centre problems through smart automation, apply now to find out more about this contract.

Legal Receptionist Location: London Hours: Monday–Friday, 09:30–17:30 Salary: Competitive A leading US law firm is seeking an experienced Receptionist to join their London office based in an iconic landmark. This is a fantastic opportunity for a polished and professional front of house individual who thrives in a client-facing role. The Role: You will be the first point of contact for clients and visitors, delivering a 5 star reception service and ensuring a welcoming, professional environment at all times. Responsibilities include managing meeting rooms, coordinating room setups, supporting events, handling calls and emails, and providing general administrative support to the wider team. About You: Previous experience in a reception, ideally within a professional services or corporate environment Confident, well-presented, and customer-focused Highly organised with strong attention to detail Professional communication skills and a calm, proactive approach The firm is well known for its excellent culture, high standards, and supportive working environment, making this a standout opportunity for someone looking to develop their career in a prestigious setting. If this sounds like the next role for you please apply now!! Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Position Title: Insurance Consultant (BankServe) Reports to: Head of Consultancy Team Location: London Summary of Position: We are looking for an Insurance Consultant to work within a high profile team to provide insurance consulting services to financiers and their legal counsel. BMS acts exclusively for financiers, advising on the effectiveness of Owners’ and Operators’ insurance programmes and transferring risk to insurers on behalf of more than 100 financial institutions worldwide. Our scale, experience and specialist focus mean we are widely regarded as leaders in our field, working with many of the world’s top financial institutions and operating entirely without conflict, with a clear understanding of financiers’ priorities. With a global client base across the UK, Europe and key finance and shipping hubs in Asia, our consulting, broking and claims teams form the largest specialist group in this sector. For over 25 years, we have led the development and refinement of insurance structures for shipping and offshore finance, combining deep technical expertise and long-standing market relationships to deliver practical, commercial outcomes for our clients. Key Responsibilities: • Review Owners or Charterers vessel insurances with the aim of producing written reports for Lenders or Lessors advising on the adequacy of the insurances., • Assist Lenders or Lessors (and/or their legal counsel) in dealing with points raised in the insurance reports., • Review, in conjunction with the legal counsel for Lenders and Lessors, the insurance covenants in financing documents., • Provide general insurance advice (written or oral) to Lenders, Lessors and their legal counsel on current market issues., • Maintain and build on existing client relationships, ensuring the highest standards of integrity and client service are maintained in all the Company’s dealings., • Adhere to company and regulatory policies, procedures together with mandatory training requirements. Functional & Behavioural Competencies required: • An understanding of Marine insurance with technical knowledge in this sector., • Experience of taking responsibility for their own actions and the actions of others with little need for support., • Excellent IT & organisational skills., • Makes use of all available office tools to plan and keep track of work and events., • Manages a range of tasks but maintains focus on deadlines and priorities., • Anticipates problems in advance and makes contingencies., • Advanced computer skills., • Customer focused., • Proactive, always looks for ways of delivering a better or more efficient service., • Respectful and professional in all dealings with people at all levels., • Excellent telephone manner., • Resourceful in setting up new systems and processes., • Good investigative and problem solving skills., • Excellent attention to detail, and ability to plan meticulously.

Company Description Par5 Escapes is an online golf brand and a curated selection of golf packages that include top-notch hotels and flights for our clients. We provide a seamless golfing experience for golf enthusiasts by offering exclusive packages that ensure luxury, convenience, and excellent golfing opportunities. We specialize in golf destinations in Portugal, Spain, Turkey, Morocco, and the UAE. Role Description This is a full-time hybrid role as a Golf Travel Specialist. You will be responsible for communicating and coordinating travel packages to clients while providing excellent customer service. The role is located in London, but some remote work is acceptable. Your day-to-day tasks include organizing and booking golf packages, communicating with clients to ensure their travel needs are met, and developing and recommending customized travel packages that align with client preferences. Additionally, you will be responsible for maintaining client relationships by providing timely responses to their inquiries and concerns. • Creating and customizing golf travel itineraries for clients., • Providing exceptional customer service and travel recommendations., • Meeting and exceeding sales targets., • Participating in familiarization trips to golf destinations. Qualifications • Minimum a year of experience in sales., • Strong knowledge of golf courses, resorts, and destinations., • Experience in sales, cold calling or customer service is preferred, • Good communication skills (both verbal and written), • Playing golf and having first hand experience is an advantage. Why Par5 Escapes? • Join a team of golf and travel enthusiasts who are dedicated to creating memorable golf vacations., • Collaborate in a dynamic and supportive work environment., • Opportunities for career growth and professional development., • Experience first hand the world's most prestigious golf destinations. If you're ready to combine your passion for golf with your sales expertise and travel experience, we'd love to hear from you. Apply now to be a part of our team! How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience in the golf travel industry and why they are passionate about golf and travel. Par5 Escapes is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Company Description Love Music Global specializes in connecting brands and music artists through strategic partnerships that engage fans at the world's biggest live music events. With a passion for enhancing fan experiences, Love Music Global drives impactful collaborations that resonate with audiences worldwide. We are committed to creating memorable moments through music, innovation, and strategic branding opportunities. Role Description This is a full-time, remote role for a Sales Specialist based in London. The Sales Specialist will be responsible for identifying and developing new business opportunities, managing client relationships, and achieving sales targets. Key tasks include pitching to potential clients, negotiating deals, and collaborating with internal teams to deliver tailored solutions that meet client needs. The role also involves providing updates and reports on sales performance and market trends. Qualifications • Strong interpersonal and Communication skills, with the ability to engage clients effectively, • Customer Service experience and a client-focused mindset, • Demonstrated success in Sales and Sales Management, including meeting and exceeding targets, • Experience in Training and mentoring team members to optimize sales performance, • Proactive, goal-oriented, and organized approach to tasks, • Familiarity with the music, entertainment, or event industry is a plus, • Bachelor's degree in Business, Marketing, or a related field is preferred

Regional Director (Early Years) Salary: £DOE plus car allowance Hours: Full Time / 40 hours per week Location: Field based with travel to our nurseries in North London and head offices in London and Northampton We are seeking an experienced and values‑led Regional Director with knowledge of the early years sector, to provide strong, visible leadership across a large portfolio of nursery settings. This role is key to driving performance, quality, safety, and sustainable growth while embedding a positive culture that delivers outstanding outcomes for children, families, and colleagues. Why Bright Horizons? We’ve been voted Great Place to Work every year since 2006, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2025. Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted. We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing What We Can Offer You • Our benefits include but are not limited to, • Flexible working and holiday entitlements, • Discounted childcare in one of our nurseries, • Quarterly Employee Appreciation Weeks, • Annual gala award evening, • Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more, • Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life Key Responsibilities • Lead and inspire Nursery Management Teams, embedding our HEART culture to drive engagement, retention, performance, and customer satisfaction across the region., • Deliver People and Growth strategies, ensuring alignment with business objectives across all nursery settings., • Champion Bright Horizons UK pedagogy, working closely with the Early Childhood Specialist to ensure consistent quality., • Lead Keeping Everyone Safe initiatives, modelling and reinforcing a strong safety and compliance culture., • Deliver People and Growth projects in partnership with HR, Finance, and Marketing, ensuring consistent and secure implementation of policies and practices across all sites. Key Skills & Experience • Leadership & People Management – Inspire and lead large multi‑site teams; build high‑performing managers through coaching and strong performance management, while championing company culture and values., • Strategic & Commercial Acumen – Translate strategy into action, delivering people and growth plans while balancing commercial performance with service excellence., • Operational & Project Delivery – Plan, manage, and deliver projects and agreed proposals efficiently across complex, fast‑paced environments., • Regulatory & Compliance Expertise – Strong knowledge of Ofsted, Local Authority, and legislative requirements within highly regulated sectors., • Data‑Driven Decision Making – Confident decision‑maker who uses data, analytics, and digital tools to solve problems and drive performance., • Stakeholder & Communication Skills – Collaborative influencer, building strong relationships across HR, Finance, Marketing, and wider stakeholders., • Change & Innovation – Lead and embed change, championing new ideas and continuous improvement., • Digital Capability – Comfortable using systems and technology to support reporting, insight, and operational efficiency. Key Competencies • Strategy & Commercial Focus – Strategic execution, budget management, cost control, and confident decision‑making., • Leadership & Change – Inspiring multi‑site teams, driving engagement, developing leaders, and delivering change., • Operations & Compliance – Strong regulatory and safety leadership, data‑driven performance management, and cross‑functional project delivery., • Digital & Risk – Data‑literate with strong risk management and compliance oversight. Essential Experience • Senior multi‑site leadership experience (15+ nursery/service sites) within a highly regulated, medium to large organisation., • Experience and knowledge of the early years sector, • Proven success delivering high‑quality customer, client, and employee outcomes, with sustained YOY growth., • Strong track record of leadership development, performance management, and impact measurement in partnership with HR., • Confident decision‑maker with experience leading change, innovation, and turnaround initiatives., • Demonstrable success building high‑performing teams, driving regulatory compliance, quality improvement, and service excellence., • Ability to translate strategy into action using data, systems, and digital tools to improve performance and commercial outcomes. Essential Qualifications • Relevant degree in Early Childhood Education or Leadership / Business Management., • Recognised Leadership & Management qualification., • Full UK driving licence (regular travel between sites required)., • Evidence of ongoing CPD and commitment to professional development. Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for! Please note, due to our sector all roles are subject to a criminal record check. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.

Location: London Full-time | On-site About Us Established in 2015, Uhomes.com is one of the leading accommodation booking platforms for global students. Backed by prominent investors including New Oriental Group (NYSE-listed, market cap of $13bn) and Translink Capital, a Silicon Valley-based venture capital fund, Uhomes has built a strong international presence. We operate offices in London, New York, Boston, Los Angeles, Beijing, Malaysia, Thailand, and Taiwan, with operations spanning over 27 countries and regions worldwide. As we continue expanding globally and diversifying our property portfolio, we are looking for driven professionals to grow with us. Role Overview We are seeking a motivated Sales and Marketing Specialist (FRENCH OR GERMAN SPEAKERS) to join our team in London. In this role, you will assist students with accommodation inquiries, recommend suitable housing options, and ensure a smooth and seamless booking process from the European Markets. As a Sales & Marketing Specialist, you will play a key role in driving business growth by converting inquiries into bookings, achieving leasing targets, and positioning yourself as a regional expert in student housing. Key Responsibilities • Handle inquiries from a pre-qualified customer database, providing prompt and informative responses to convert leads into bookings, • Research and recommend suitable accommodation options based on students’ preferences, budgets, and requirements, • Take ownership of your assigned region and develop strong expertise in the local market, • Guide students through the entire booking process, from initial inquiry to move-in, • Provide exceptional after-sales support, addressing concerns and maintaining strong client relationships, • Stay updated on market trends, collaborate with vendors, and coordinate with internal teams to optimize sales strategies Qualifications • Bachelor’s degree in a related field, • Excellent communication and customer service skills, • Proven experience of 2 or more years in sales (sales management experience is a plus), • Ability to provide training and guidance to sales staff, • Strong organizational and time-management skills, • Proficiency in CRM systems and other sales tools, • Study abroad experience is a plus, • Proficiency in French or German is required for this role Why Join Us? • Opportunity to grow within a globally expanding company, • Professional development and overseas training programs, • Competitive salary and clear career progression opportunities, • Dynamic and collaborative work environment, • Opportunity to make a meaningful impact in the student accommodation industry, • Strong learning and development platform

Biomedical Scientist Stem Cell Laboratory Location: London, W1G Hours: 37.5 hours per week Salary: £20-£26phdepending on shift pattern Contract Type: Temporary Job Summary We are currently seeking an experienced HCPC Registered Biomedical Scientist to join a specialist Stem Cell Laboratory within a leading healthcare provider. This role will support the Stem Cell Laboratory Manager in delivering a safe, efficient, and high-quality service, ensuring all scientific and regulatory standards are consistently met. The successful candidate will ideally have knowledge or experience in stem cell transplantation and will play a key role in the processing, storage, and handling of haematopoietic stem cells. Key Responsibilities • Support the Stem Cell Laboratory Manager and senior team in delivering day-to-day laboratory operations, • Ensure compliance with policies, procedures, and standard operating procedures (SOPs) in line with regulatory requirements (HTA, JACIE, ISO 15189), • Process donor lymphocytes and haematopoietic stem cells from bone marrow and peripheral blood for transplantation, • Coordinate the collection, transport, receipt, and handling of cellular products, • Perform aseptic techniques and cryopreservation within a sterile GMP-compliant environment, • Manage storage and documentation of cryopreserved cells, ensuring accurate record-keeping, • Support the safe operation and maintenance of liquid nitrogen storage systems, • Conduct laboratory testing, including flow cytometry, • Accurately report and communicate results in a timely manner, • Maintain, troubleshoot, and ensure functionality of laboratory equipment, • Participate in audits, quality assurance (QA), validation, and risk assessments, • Contribute to research and development activities within the laboratory, • Assist with external assessments including HTA, JACIE, and UKAS ISO 15189 General Duties • Perform routine laboratory bench work and support daily operations, • Assist in prioritising workload to ensure timely processing of urgent cases, • Maintain accurate data entry within laboratory information systems, • Participate in quality management systems and continuous improvement initiatives, • Ensure compliance with infection control, health & safety, and data protection policies, • Support stock control and equipment validation processes, • Act as a role model and support junior staff where required, • Deliver excellent customer service and maintain effective communication with colleagues and stakeholders Requirements • HCPC Registered Biomedical Scientist (essential), • Experience within a laboratory setting, ideally in stem cell or transplantation services, • Knowledge of HTA, JACIE, and ISO 15189 standards, • Experience with aseptic techniques and cryopreservation (desirable), • Strong attention to detail and ability to maintain accurate records, • Excellent communication and teamwork skills, • Ability to work independently and manage workload effectively Why Apply? This is an excellent opportunity to join a highly specialised and supportive clinical environment, contributing to life-saving stem cell transplantation services while developing your expertise in a cutting-edge laboratory setting. For more information, please contact Fel on 07442 038239

Are you a health and safety professional looking for a varied and rewarding role where your expertise truly makes a difference? We are seeking a Health, Safety & Fire Risk Advisor to join our growing team. This is a dynamic position combining on-site consultancy, compliance audits, and report writing with office-based quality control and project work. What you’ll be doing: • Working within your capabilities and supported by a knowledgeable team, you will:, • Visit client sites to carry out Health, Safety & Fire Risk Assessments, Safe4Site Compliance Audits, and deliver tailored training., • Provide expert technical advice, guidance, and support to help clients meet legal and industry standards., • Compile detailed and accurate reports that highlight key issues and recommendations., • Assist in maintaining and updating policies, procedures, and report systems to ensure compliance and user-friendliness., • Conduct quality checks on reports and contribute to continuous improvement efforts., • Support office operations, take on key projects, and help maintain high internal standards., • Stay up to date with the latest Health, Safety & Fire legislation to ensure your advice is current and accurate. About you: • Happy to travel, with potential overnight stays as required, • Hold at least a Level 4 qualification in Fire Risk Management or an equivalent Health & Safety qualification, • Possess relevant professional memberships, • Highly organised with strong attention to detail and clear report-writing skills., • An effective communicator who can build strong client relationships and deliver engaging training., • Proactive, adaptable, and capable of working independently or as part of a team., • Committed to maintaining the highest standards of compliance and customer service., • Familiar with industry regulations and eager to stay informed on legal updates. About us: 4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit. Benefits: • Company pension, • Car and fuel card for business use, • Company events, • 23 days annual leave plus bank holidays, • Christmas close down, • Professional membership reimbursement, • All tech, equipment and PPE provided that is required for your role, • Company-funded role relevant training and development., • Flexible hybrid working pattern

Role Purpose The Technology Service Delivery Lead is responsible for managing the delivery and governance of technology services through recognised industry frameworks such as ITIL and Agile. The role oversees strategic outsourced service providers, ensuring high-quality service performance, process governance, regulatory compliance, and continuous improvement. This position leads a specialist team that ensures services are delivered efficiently and consistently, acting as the internal authority for process ownership, vendor oversight, and escalation management. Key Responsibilities Service Delivery & Vendor Oversight • Own relationships with strategic managed service providers, providing robust vendor oversight and ensuring delivery of core ITIL processes., • Oversee service providers operating under ITIL, Agile, and similar frameworks on behalf of the Technology & Data function., • Ensure providers operate to agreed contractual service levels, regulatory requirements, and organisational quality standards., • Act as the primary relationship manager between service providers and internal teams, facilitating collaboration and resolving conflicts. Process Ownership & Governance • Act as process owner for key ITIL services, including design agreement, change control, implementation, and continuous improvement., • Support product and platform teams in navigating service processes efficiently to enable timely delivery of services and project outcomes., • Define, document, and update service-related processes to ensure clarity, consistency, and alignment with operational goals. Quality Assurance & Compliance • Conduct audits and regular quality checks to ensure processes are executed consistently and evidence is retained to meet client and regulatory expectations., • Implement quality measures to ensure standards are upheld and service outcomes meet operational commitments., • Benchmark service performance against industry standards to ensure competitiveness and identify improvements. Incident & Escalation Management • Act as the primary escalation point for critical service processes, including Incident Management., • Manage a 24/7 escalation rota comprising incident managers and senior technology leaders responsible for major incident resolution. Performance Reporting • Track performance against SLAs, KPIs, and process metrics, reporting on service levels and identifying areas for improvement., • Develop and implement improvement plans based on operational feedback, performance insights, and best practice methodologies., • Provide management reporting and recommendations to senior stakeholders to support informed decision-making. Service Catalogue Management • Develop and maintain a comprehensive service catalogue covering all technology services offered by the organisation., • Ensure the catalogue is kept accurate, accessible, and aligned to current service offerings and capabilities. Risk Management • Develop and execute strategies for risk identification, mitigation, and management across service delivery., • Ensure operational resilience and continuity planning in partnership with technology teams and service providers. Leadership & Team Development • Lead a high-performing team, setting goals, providing coaching, and supporting professional development., • Foster collaboration across Technology & Data teams to enable seamless service delivery and shared accountability., • Promote a culture of process discipline, continuous improvement, and customer-focused delivery. Person Skills Experience & Expertise • Experience leading technology service delivery in complex, global organisations., • Strong track record managing large-scale outsourced vendors across multiple service areas., • Qualified in ITIL, with expert knowledge of process design, implementation, and governance., • Experience managing the full service delivery lifecycle including planning, budgeting, forecasting, and stakeholder reporting., • Demonstrated ability to develop and maintain service catalogues and associated documentation., • Experience driving process improvements through operational feedback and benchmarking., • Proven ability to manage service risks and ensure continuity for critical technology services. Skills & Attributes • Effective leader experienced in managing technical specialists and motivating high performance., • Strong stakeholder management skills with the ability to influence and collaborate across departments and seniority levels., • Excellent communication skills, able to convey complex information clearly and provide actionable insights to stakeholders., • Analytical mindset with ability to interpret data, benchmark performance, and identify improvement opportunities., • Sound judgement in risk assessment, escalation handling, and mitigation planning., • Proactive and solutions-focused approach to process design and operational delivery. Values & Mindset • Commitment to inclusivity, personal growth, and supporting the development of others., • Collaborative mindset with focus on teamwork, transparency, and shared success., • Enthusiasm for continuous improvement, innovation, and process excellence within service delivery. About the Organisation This position sits within a global professional services organisation with operations across multiple countries. The environment is collaborative, innovative, and fast-paced, with a strong focus on service excellence and client satisfaction. The organisation values inclusivity, professional growth, and a supportive culture that enables individuals to perform at their best. Employees benefit from: • A globally connected environment with access to strategic transformation projects., • Commitment to responsible business practices including environmental and social governance priorities., • Strong focus on talent development with structured career pathways and learning opportunities., • A supportive culture promoting open communication, wellbeing, flexibility, and respect., • Leadership development opportunities emphasising emotional intelligence and coaching skills.

Job summary To assist the Senior Class Underwriter of Specialist Lines in all aspects of underwriting, including business meetings, account ownership, new business, Coverholder engagement and general underwriting functions involved with writing an MGA/Coverholder book of business. Main duties • To assist the Senior Class Underwriter of Specialist Lines in underwriting new, renewal and mid-term alterations in accordance with the Syndicate Business Plan, Syndicate Underwriting Guidelines, Divisional Guidelines and Market Practice Guidelines., • Agreement of special acceptances and referrals to binding authorities, line slips and consortia in accordance with underwriting authority., • Specific account analysis including formulation of statistical analysis when required, • Assisting Senior Class Underwriter in preparation of quarterly Executive Report, • Liaising with Actuarial, Underwriting Support, Claims and other internal departments and representing the business line at meetings as required, • Preparation of formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance and regulatory standards, • Responsibility for the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility, • Build strong market peer group reputation., • Participation in and where appropriate, chairing of special projects as and when required in order to meet Chaucer’s long term objectives., • Reporting of issues to Senior Class Underwriter, • Client liaison for allocated risks and/or in absence of Senior Class Underwriter, • Travel to Coverholders/MGAs, producers and conferences when required, • Reporting to Divisional Head in absence of Senior Class Underwriter/Class Underwriter, • Ensure records are properly recorded and updated, including client files Regulatory responsibilities • Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers., • Manage the relationships with Customers, Agents and Service Providers., • Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction., • Foster positive relationships with Customers and attain an understanding of their needs, • Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate, • Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded, • Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals, • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills & Competencies • Proven Insurance Industry Experience – Demonstrates a solid background in insurance operations and market practices., • Understanding of Actuarial Rating Processes – Familiar with the principles and methodologies underpinning actuarial pricing and risk assessment., • Knowledge of Binder and Coverholder/MGA Operations – Clear understanding of delegated authority frameworks and operational models within the Lloyd’s and company markets., • Broker and Client Engagement – Experienced in negotiating with brokers and maintaining effective client relationships to support business objectives, • Exceptional Communication Skills – Able to engage and collaborate effectively across all levels of the organisation., • Team-Oriented Approach – Works collaboratively to achieve shared goals and foster a supportive team environment., • Resilience Under Pressure – Maintains performance and focus in fast-paced or high-pressure situations., • Self-Motivation – Proactively takes initiative and demonstrates ownership of tasks and responsibilities., • Time Management – Capable of working to deadlines and managing priorities effectively., • Insurance Acumen – Demonstrates a solid understanding of core insurance principles and practices., • Learning Agility – Embraces a growth mindset, showing adaptability and a proactive approach to learning from new experiences and challenges. Education • ACII qualified ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

To underwrite and manage a profitable International General Liability book. Main duties • Support the Head of Intl GL in writing a profitable International General Liability book, • Take responsibility for part of the International General Liability class of business, • Support the production of a business plan for review and agreement by Divisional Head, • Input into the monthly and quarterly forecasting process for the International General Liability class, • Underwrite in accordance with underwriting authority and the business plan, • Seek out new business opportunities through liaison with brokers and clients, • Review of new and renewal risks including slip analyses, perform rating/benchmark analyses and undertake premium monitoring, • Liaise with brokers and develop good working relationships with broking and support teams, • Liaise with other business areas within Chaucer as required, including credit control, claims, internal risk review, actuarial etc., • Use market, industry and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting and the Int GL market in general, • Peer Review of risks as allocated under the peer review selection criteria and responsibility matrix as set out in the Underwriting Manual., • Responsibility for the accuracy and upkeep of written premium data on Charisma and other systems for all risks written within the area of responsibility, • Prepare reports and statistical information as required by senior management, • Assist in the continuous assessment of rating and benchmarking models, • Travel to visit existing and potential clients as required, • Ensure compliance with and maintenance of syndicate systems, • Compliance with Lloyd’s regulations and byelaws Regulatory Responsibilities Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers. Manage the relationships with Customers, Agents and Service Providers: • Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction;, • Foster positive relationships with Customers and attain an understanding of their needs;, • Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,, • Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded, • Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals, • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills and Competencies • Relevant class experience, • Managing Agency experience, • Excel and Word – Intermediate, • Mathematics, data and analytical skills, • Global Macro Economics, • Able to communicate with different levels and is adaptable, • Resilient and able to work in a pressured environment, • Works as part of a team Qualifications • ACII qualified ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.