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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role offers an exciting opportunity to join the Comcast Enterprise Procurement team. As a Procurement Manager, you will be assisting with the strategic sourcing direction for Consumer Product & Network related spend categories across Sky Group (UK, DACH and ITA) and Comcast/NBCU in the US. The role will involve interaction with other departments at global and local level, including various Technology/Product areas, Finance and Legal. What you'll do: • Reporting to the Head of Procurement for Content Protection and IoT, you will support the team and help to deliver local and group wide deals across our key markets (USA, UK, Italy and Germany). You will also support other leaders within the Consumer Product and Networks team, in line with the Enterprise Procurement operating model., • Contribute to the Procurement strategy for the team's spend categories, which include customer premise equipment, content protection technologies and IoT devices., • Own and lead data gathering and analytics for the team on spend information, contract data, market analysis and other required data and reports., • Own a pipeline of tactical deals in Content Protection and IoT and support a range of strategic initiatives within the wider category., • Build and maintain internal partner relationships, with regular communication, ensuring clear understanding and alignment between their strategic technology plans and Procurement's direction., • Be able to produce deal summaries, create/deliver quality presentations and reports on a regular basis at Director-level, demonstrating an ability to clearly communicate financial and non-financial benefits to stakeholders., • Provide strategic commercial input to a broad range of initiatives, including company-wide cost-saving programmes., • Understand the external factors and key challenges faced in the Media industry and use this knowledge to drive innovation and challenge current business processes.What you'll bring:, • Proven Procurement experience specifically including the development of category plans, sourcing tools/techniques and data analysis expertise., • Excellent communication skills and the ability to listen to and understand the needs of our stakeholders whilst having the confidence to challenge them when necessary/appropriate., • Demonstrable knowledge and experience of running sourcing activities, including RFPs, contract management, large scale contract renewals, stakeholder management., • Demonstrable understanding of key contract terms such as liabilities, indemnities, intellectual property rights, termination rights etc., • Good understanding of Sky/Comcast, our platforms and products, and the wider context within which our business operates., • Experience of working in an analyst role and within a procurement team., • Experience in a global / pan-European function and a clear understanding of the challenges this can present.Procurement: We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Enterprise and Mid-Market team at Sky Business as a Business Development Manager. This is a fantastic opportunity to drive new business by leveraging our extensive UK network, strong partnerships, and the power of Comcast Business. We're looking for a passionate, self-starting individual with a proven flair for finding and closing new opportunities across a wide range of customers "An exciting chance to initiate a new career with Sky Business Communications. Delivering quality / high value and bespoke business telecom solutions to well-known brands across the UK. This opportunity requires a self-motivated / professional and passionate person with a proven flair for delivering business critical solutions for the right opportunities."- Head of National Accounts What you'll do: • Seek new brands / logos for Sky Business and deliver and develop high volume telecoms (inc voice / Data & SDWan / Corporate business critical services) sales from mid to large sized national businesses with standardised and repeatable value propositions, • Successfully deliver sales campaigns into mid-market prospects / new business acquisition targets, • Support the build, running and growth of a fully managed prospect pipeline to deliver a high quality, solution-sale to over achieve pipeline ratio to closure, • Be trading focused and commercially aware, you'll be continually looking for opportunities to drive profitability and faster growth for the business., • Be accountable for the ongoing account management and customer happiness of our Mid-Market accounts, • Partner with marketing and product management to trial and scale sales of new B2B products and value propositions (including new pricing and packaging), • Maintain accurate and timely account forecasts, including regular updates of Salesforce to ensure pipeline is accurate, • To deliver high quality relationship management to a select portfolio of Accounts, incorporating a broad range of contacts including operational and senior management, • To build, update and develop complete and comprehensive account and prospecting plans covering all aspects of each account and incorporating a full sales strategy and plan to achieve revenue growth, • To create effective and efficient calling plans, ensuring that client meetings and internal meetings are undertaken as requiredWhat you'll bring:, • A track record of delivering high volume new business telecoms sales / deals into mid-sized to large national businesses, • Commercially astute - comfortable with optimising a set of revenue driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales, • Experience in a matrix, complex delivery focused organisation - and ideally exposure to a fledgling or start-up business environment, • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands, • Relentless about achieving sales results even in the face of obstacles and the challenges of a fast evolving businessSky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role will also Field based and involve travel around the UK including regular visits to Sky Offices, inc our head office in Isleworth Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on whom you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Embark on a transformative journey as an Engineering Manager Production Network Engineering at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness describe an aspect of the team or role technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable colleagues, guests and partners. To be successful in this role as an Engineering Manager – Production Network Engineering, you should possess the following skillsets: * Extensive experience as an individual contributor and a leader of teams that design , build and operate network products across all 7 layers of the OSI stack from physical through to virtual. Specialist understanding of Layer 1 - 4 Protocols for example G.9802.1/WDM, Ethernet, VXLAN, TCP/IP, BGP, OSPF, IS-IS, Access Transport for example PON, xDSL, DOCSIS, FWA, Wireless Standards for example Wi-Fi, LTE, 5G, MEF Standards for example CE.3.0, LSO, Overlay IP/VPN technologies for example RFC2547bis, RFC7432, RFC8365/RFC9746, Software Defined Networking and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP * Experience of virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI across Cloud Platforms (Public/Private/Hybrid) and uCPE Platforms (x86, aRM), including open networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus * Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: * Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage * Experience in Network Access control (NAC) and RADIUS based AAA for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking * Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO). You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities • Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives., • Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget., • Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement., • Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Job Title: Welcome Reception Team Leader Location: London Hours of work: Flexibility required between core hours 07:00 - 19:00 due to shift patterns as well as occasional overtime; however, core shift likely to be 08:30 - 16:30 (35-hour week) About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To manage the ground floor reception and visitor lounge and lead the team to consistently deliver a world-class visitor experience to all arriving at our international headquarters. To lead by example as the brand ambassador for the firm ensuring the highest standard of care and service to all clients, visitors and stakeholders. Main duties and responsibilities: • Responsibility for ensuring a world class service to all internal and external clients in person and via the UK switchboard., • Maintain a high-profile presence at the reception desk and within the , building strong relationships with key clients and internal customers, being the 'go to' person for all Welcome Reception services., • Understanding the firm's business as well as the various sub-tenants, teams, and services to be able to offer a knowledgeable first point of contact and direct queries onwards to the relevant team or colleague., • Anticipating the client needs helping with their requests and queries efficiently and effectively., • Offering a hotel-style concierge service to clients, including taxis, restaurant recommendations etc., • Utilising questioning techniques to understand each request and provide an appropriate response and/or facilitate actions to ensure satisfactory resolution/closure., • Booking of all taxis, adhering to the travel policy and ensuring prompt service delivery to all internal clients., • Monitor and manage the housekeeping of the ground floor reception area and outside of the front of the building at all times and liaise with facilities, including cleaning and maintenance to ensure the high standards within these areas are maintained consistently and kept presentable, including furniture and artwork., • Ensure prompt liaison with the post room team for the deliveries, collections, etc. directing all couriers and messengers to the loading bay., • Vigilance for security and safety of main entrance and exit to building, promptly raising any issues to the security team and facilities management., • Adhere to strict security policies and comply with instruction given by the security team., • Liaison with cleaning, maintenance & IT/Tech departments to ensure the smooth provision of services to the ground floor reception and visitor lounge, including Auditorium space., • Intuitive and effective communication, adapting style and approach appropriately., • Pro-actively managing workload, including deadlines and time critical tasks and activities per day/week., • Organising and forward planning resources and services to ensure the smooth operation on the day., • Monitor, control and continually improve housekeeping standards, • Code, log and check invoices relating to the client services, including taxis., • Put forward ideas for improving processes, service and increasing efficiencies., • Adhere to all firm wide policies and procedures., • Be conversant with the firm's health & safety policy, emergency evacuation procedures and business resilience plans., • Support the wider Workplace team with logging and reporting Facilities/Building Related issues through the correct channels via the CAFM system. We are looking for candidates who ideally hold the following skills and experience: • At least 3 years Team Leader/Senior Receptionist level experience in a similar role., • Experience of working within a client/customer service environment for a professional services or law firm, • Experience of using a visitor management/room booking system, preferably Condeco., • Excellent IT skills to include all MS Office packages., • IOSH Managing Safely preferred - but not essential., • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BOSD

Care Manager Home Instead – Chiswick, London W4 Full-time, Permanent | £40,000–£45,000 + annual performance based bonus About Us: At Home Instead Chiswick, we believe care should be different. We are proud to be rated Outstanding by the Care Quality Commission (CQC), and our Care Management team already includes Registered Nurses in leadership. We deliver care that is personal, flexible and genuinely life-enhancing. If you want to join a team where quality comes first and leadership means real influence, this is your opportunity. The Opportunity: We are looking for a Care Manager to lead, inspire, and grow our Chiswick branch. You will: • Manage a high-quality, privately paying client base., • Lead and motivate a skilled team of Care Professionals., • Drive innovation and efficiency across operations. Key Responsibilities: • Work closely with the Franchise Owner to develop and deliver a high-quality private domiciliary care service for older people., • Promote the highest standards of care and service with a focus on person-centred care., • Manage client acquisition from first contact to conversion., • Carry out care planning and risk assessments, ensuring compliance with legal and regulatory requirements., • Operate quality control systems and conduct assurance visits for clients., • Handle complaints and incidents, investigate issues, and use findings to drive improvements., • Submit required reports to regulatory bodies (e.g. CQC, safeguarding)., • Provide inspired leadership, ensuring safe staffing levels and exceptional service., • Recruit, train, and support Care Professionals and office staff., • Participate in disciplinary investigations and HR processes., • Oversee payroll and budgets., • Maintain accurate and compliant data across platforms., • Keep up to date with changes in legislation and best practice., • Network in the local community to raise awareness of Home Instead. What We’re Looking For: • Extensive care experience with a proven track record in excellent customer service., • Experience in leading, training and managing a team in domiciliary care., • Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)., • Excellent knowledge of compliance and legislative requirements under the Care Standards., • Strong care assessment and care planning skills., • Good understanding of systems and processes., • Excellent interpersonal and communication skills., • Ability to inspire others and build strong working relationships., • Strong organisation and planning skills., • Drive and motivation to take on a broad role and develop care services., • Passion for delivering the highest quality of care., • Commercial awareness and strong influencing/negotiation skills., • Evidence of achieving business growth targets., • Ability to work accurately under pressure and remain calm with multiple priorities., • Flexibility to meet business demands, including participation in the on-call rota., • Strong IT skills (Microsoft Office/Google Suite, databases, virtual platforms)., • A valid driving licence and access to a vehicle. Apply Now: If you want to lead with autonomy, join a branch rated Outstanding by the CQC, and work alongside a highly qualified Care Management team, we would love to hear from you. Apply today with your CV and take the next step in your care leadership journey.

Electrical Shift Engineer Job ID 210152 Posted 07-Mar-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Bishops Stortford - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Technician to join the team located in Bishops Stortford. Role Summary: • Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system’s work orders, • Monitor BMS for running and alarm conditions, • Attend to A/C related clients’ problems, • Building walk-rounds, taking meter readings from UPS, PDU’s and utilities, • Investigate faults, identify causes and effect remedies, • Prepare accurate / timely reports as required, • Ensure corrective / repair works are carried out in accordance with current regulations, • Assist when and where required with installation works, • Participate in emergency call out roster providing cover for weekend and team member absences, as required, • Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities, • Establish and develop trusting, meaningful relationships with Facilities Managers, Client staff and representatives, • Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods, • Volunteer ideas / initiatives that contribute to the service levels and delivery, • Undertake other tasks, as required by Customer Services Supervisor / Contract Manager, in accordance with experience and competencies, • 12 hour rotating shift Experience Required: Essential • City & Guilds Electrical Competency Parts 1 & 2 or equivalent, • Good building services knowledge, • Critical Environment Experience, • Good Customer relationship skills, • Working knowledge of “Permit to work” systems, • Understand and interpret technical drawings / processes, • Experience of CMMS and BMS systems, • 17th Edition IEE Regulations Desirable • Experience of working in banking environment, • HV switching qualification/experience, • Experience of Microsoft Office applications, • ACoPs L8

We’re looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn’t available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we’re rated ‘excellent’ by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You’ll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: • Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you., • Extra financial incentive for self-generated leads., • Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services., • The option to set your own commission rates with No Sale, No Fee., • The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team., • No earnings cap - the only limit is your potential., • An in-house marketing team providing personalised support, with free money every month to spend on marketing materials., • Unique schemes that help you build your business’s visibility in the local area, such as Yopa’s successful Tech for Schools sponsorship programme., • The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers., • Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion., • Demonstrate exceptional levels of customer service, with the willingness to help customers outside of ‘office hours’ and go the extra mile for that sale.

Embark on a transformative journey as an Engineering Manager Production Network Engineering at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness describe an aspect of the team or role technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. Production Network Engineering is a new mission aligned operating model within the newly formed Network Product Design & Engineering domain at Barclays. Network Product Design & Engineering is responsible for the design, build and run of the underlying strategic network infrastructure platforms and the over-the-top connectivity products and services that enable colleagues, guests and partners. To be successful in this role as an Engineering Manager - Production Network Engineering, you should possess the following skillsets: • Extensive experience as an individual contributor and a leader of teams that design , build and operate network products across all 7 layers of the OSI stack from physical through to virtual. Specialist understanding of Layer 1 - 4 Protocols for example G.9802.1/WDM, Ethernet, VXLAN, TCP/IP, BGP, OSPF, IS-IS, Access Transport for example PON, xDSL, DOCSIS, FWA, Wireless Standards for example Wi-Fi, LTE, 5G, MEF Standards for example CE.3.0, LSO, Overlay IP/VPN technologies for example RFC2547bis, RFC7432, RFC8365/RFC9746, Software Defined Networking and Network Instrumentation technologies for example gNMI/gRPC, Y.1731, Y.1564, TWAMP, • Experience of virtual infrastructure ecosystems for example Openstack, Kubernetes, QEMU, KVM, HCI across Cloud Platforms (Public/Private/Hybrid) and uCPE Platforms (x86, aRM), including open networking technologies for example routing daemons (FRR, Bird, GoBGP), ONF stack, LINUX Networking (eBFF, VPP, AF_XDP), DENT, SONiC or Cumulus, • Experience in network programming/automation, IaC, configuration management tools and data modelling for example RESTCONF, NETCONF/YANG, Python, Ansible, Saltstack, Terraform, CloudFormation, ARM; with demonstrable experience of DevOps, agile methodologies and CI/CD pipelines Some other highly valued skills include: • Experience working in Network and infrastructure operational product engineering and knowledge of classical network element management, SDN Controllers and ETSI MANO. A very good understanding of Application Layer Network Protocols - HTTP/HTTPS, TLS/SSL, DNS, DHCP, CCIE or equivalent certification an added advantage, • Experience in Network Access control (NAC) and RADIUS based AAA for secure and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking, • Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technical architecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment frequency, SLO). You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities • Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives., • Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget., • Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement., • Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity., • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

We’re looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn’t available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we’re rated ‘excellent’ by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You’ll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: • Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you., • Extra financial incentive for self-generated leads., • Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services., • The option to set your own commission rates with No Sale, No Fee., • The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team., • No earnings cap - the only limit is your potential., • An in-house marketing team providing personalised support, with free money every month to spend on marketing materials., • Unique schemes that help you build your business’s visibility in the local area, such as Yopa’s successful Tech for Schools sponsorship programme., • The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers., • Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion., • Demonstrate exceptional levels of customer service, with the willingness to help customers outside of ‘office hours’ and go the extra mile for that sale.

Technical Services Coordinator Job ID 234915 Posted 20-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing CBRE and Client brand Responsible for the day-to-day supervision of the Technical Services element of the facility management contract including the engineering teams and contractors, proactively leading the maintenance provision, assisting with project delivery across multiple sites. The ideal candidate will be customer focused, have leadership skills, be highly motivated, proactive and show great initiative to keep the Facilities running smoothly. Quality, Health, Safety and Environment ● It is the overall objective for all of our roles to participate in creating and enhancing our safety culture ● To support this you’ll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture ● To bolster safety practices you will review method statements, MSDS’s and ensure relevant permits to work are issued prior to work commencing through the online permitting system ● You are accountable for the legislative compliance in relation to Health and Safety for all building operations activities and ensure compliance with CBRE/Client policies and procedures ● Safety is achieved through complying with process you will ensure that Method Statements and Risk Assessments are reviewed and all actions identified are carried out to ensure safe working practices ● Safety of the team is a key focus and you ensure a safe & healthy working environment, through compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements ● When changes are made to policies, procedures and standards you are responsible for communication of these to the technicians and ensuring they are being followed, reporting any breaches to the Technical Service Manager ● You actively identify equipment that does not meet existing or upcoming statutory, Health and Safety or environmental regulations and report your findings to your manager ● You will notify your line manager immediately of any breaches of Health & Safety ● You actively foster, in cooperation with CBRE and our Clients personnel, an ethos and culture of safety awareness where safety is accepted as an integral part of the overall business ● Work with CBRE personnel, contractors and visitors to ensure that all safety policies, procedures and regulations are fully adhered to across the facilities on an ongoing basis for the technical services ● CBRE has deployed well developed and thorough QHSE Log books you are expected to Maintain these as required and this is fundamental to your role ● You strive for ZERO reportable accidents / incidents as result of CBRE action or inaction (CBRE Corporate / Country Legislative reportable requirement) ● You ensure the Integrated Environmental Health and Safety Management Systems are adhered to at all times ● You will lead a culture of safe working and compliance capturing RISE Behaviours ● You will actively engagement with CBRE communications and announcements ● Relationships are key to our success and you work hard to maintain constructive and positive professional relationships with clients, colleagues and supply partners ● To evidence our commitment to safety you ensure all safety audits of buildings, plant rooms and roof areas are carried out ● To safeguard everyone using the space you ensure QHSE actions are remediated and closed within the specified time frame Operations ● You lead or contribute to team huddles and meetings where applicable ● You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively ● You ensure ad hoc support requests are recorded within CBRE systems ● You continually assess all plant and equipment meets existing and upcoming legislation and that all equipment is maintained in accordance with agreed specifications ● Engagement with customers is key and you are proactive in ascertaining their needs and concerns and provide them confidence in the service to be delivered ● You should actively seek to inform all relevant team members of any instances where service could be impacted at the time it occurs ● Data is vital and you work hard to maintain its integrity in order to produce suitable periodic and ad hoc informative reports as requested by our Client or CBRE management. ● You act as the focal point for all matters regarding the impact on the customers and their facilities ● Quality is an essential part of delivery you regularly engage in assurance monitoring and spot checks on self perform planned, reactive works and third party works ● You provide guidance relating to the delivery of technical services required to support the operation of all building operating systems ● You are responsible for ensuring that the work plan is managed to the maximum effect ● You understand the importance of the CMMS system (Service Insight Si7) and the dependance on accurate data as such you ensure the system reflects accurate asset lists, maintenance records /specifications, preventative plans and historic records ● Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for the region ● You effectively communicate progress in the work plan, possible delays or changes of the work completion date to your line manager and client ● Champion the ongoing development of the CMMS system and ensure standard consistent working practices allow for the further utilisation of functionality across the region when available. ● You actively seek data for improvement and utilise the information from the CMMS system to inform business decisions and produce MI for the client. People ● You drive a culture of high motivation, recognition and engagement, ensuring all reports have development plans whilst actively encouraging training ● Team success is of high importance to you and as such you seek to constantly motivate performance and embed Performance Management cycle ● You understand team development and strength areas and ensure opportunities for growth and succession planning, you coach team members using CBRE core training matrix as a guide ● You provide management guidance and lead the team including overseeing the allocation of work, attendance and performance management to exceed the customers expectations and ensure best practice prevails ● You actively engage CBRE People team and ensure guidance is provided in all CBRE People policies and processes ● You liaise closely with Operations and the support teams ensuring recruitment and retention of appropriate staff as required Supplier Management ● You complete regular reviews with contractors to measure performance and ensure best value is being achieved, through benchmarking if required ● You are the escalation point for the management of severe supplier non conformance ● You work collaboratively with suppliers to produce improvement and actions plans when required ● You manage third party maintenance contracts through CBRE systems, including regular contract reviews Finance ● You record all costs incurred as part of the provision of Services and ensure they are tracked and reported for charging and auditing purposes ● You adhere to the change control process to capture alterations and additions to existing plant and equipment ● You assist the Technical Services Manager with the preparation of monthly operation and financial reports ● You audit and check items being ordered to ensure restocking charges are accurate and also request regular bench marking to be undertaken ● You are responsible for the management of the client spend approval process being adhered to ● Where required you engage in the commercial process where third party works or materials are required on site. Obtain Quote > Request Spend > Issue PO > Communicate on invoicing Project and Programs ● You recognise the benefits of a strong working relationship with CBRE Projects teams and you actively develop this at every opportunity, you are accountable for sign off of technical services in refurbishments, renovations, fit-outs and new buildings ● You organise your team to ensure delivery of ad-hoc projects to enhance the office environment or in reaction to Client requests ● You manage on site minor works projects your teams are directly involved in ● You review existing building operating systems and identify opportunities to decrease energy usage and increase operating efficiencies. ● You lead by example and Identify and suggest innovations that will drive account improvement, through the sharing of best practice ideas and encouragement of a continuous improvement culture ● You attend where required to assist project teams on large scale refurbishments, fit-outs or new builds associated with contract CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more

Account Manager Job ID 200948 Posted 09-Jan-2025 Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: • Experience in Building Services industry., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Job Description Take our vision into the future. The AtkinsRéalis Infrastructure Project Delivery Practice (PDP) is the centre of excellence for the delivery of infrastructure projects and combines the best in project management and design management to provide a full suite of services to clients in the public and private sectors. The team is responsible for delivery of design services across our markets of Water Infrastructure, Defence Infrastructure, Nuclear, Aviation, Energy, Rail (stations), and Urban Developments. We have an exciting vacancy within the Infrastructure PDP and are seeking an enthusiastic and confident Design Manager to join our Epsom and South-East practice, based from the Epsom office. These individuals will be responsible for delivery of multi-disciplinary projects from concept through to construction, on our expanding portfolio of the biggest and most challenging projects across the Defence market. Primary Location - London, United Kingdom. Your purpose: The Design Manager will be responsible for (but not limited to) the following activities: • The successful delivery of the project to agreed targets, e.g. programme, budget and quality., • Identifying and agreeing project objectivities with the Design Director and developing a strategy for achieving these., • Identifying, escalating and managing any matters that could pose a potential contractual/commercial risk to Atkins to the Project Director (PD) at the earliest opportunity., • Leading the project team - building, motivating, maintaining, coaching, guiding and developing the team; including providing regular feedback to all team members., • Ensure safety is prioritised throughout delivery., • Facilitating communication, co-ordination and information flow with the Client and within the project team, including any subcontractors and partners., • Assembling and owning the project delivery programme and delivery plans., • Chartered Engineer/Architect or equivalent with experience managing design commissions on large infrastructure projects., • Experience across a range of construction projects., • Excellent interpersonal, organisational and communication skills both verbal and written., • Ability to manage and motivate a team and demonstrate good leadership qualities., • Understands and has experience in deploying various forms of construction contract, particularly NEC3/ NEC4., • Experienced at preparing Scope Definition papers, Project Execution Plans, Risk Registers, Change Control Logs and Client & Stakeholder Management plans., • Experience of managing design projects to time, cost and quality objectives and familiar with programming and earned value techniques., • Familiar with BIM and has an understanding of 3D modelling tools for design and coordination purposes and the associated Information attributes that can be assigned and managed within the Model. We're ranked as one of LinkedIn's Top 25 Companies, where UK professionals want to work and stay once, they join. We've also made the Times Top 50 employers for women. Our Infrastructure team uses innovation, new approaches and the power of data to help our clients deliver end-to-end projects and programmes for essential future infrastructure. And as the work becomes ever more complex, our employees continue to challenge the status quo. We're committed to engineering better for people and our planet, from our global Engineering Net-Zero programme to creating social value through EDAROTH community housing. We're proud of our active employee networks creating awareness and allyship for our under-represented groups. Not to mention programmes supporting communities outside AtkinsRéalis, including schools, charities, ex-forces and professionals returning after career breaks. Security clearance: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. #LI-INFRASTRUCTURE | #LI-UK | #PDPractice | #PDPJOBS Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

End date Monday 01 September 2025 Salary range £43,803 - £48,670 We support flexible working Learn more about flexible working. Agile Working Options Job Share; Flexibility in when hours are worked Job description Job title: Customer Journey Manager – Crown Dependencies Location: Jersey or Isle of Man Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at either our Jersey or Isle of Man office. About this opportunity Join our dynamic team as Customer Journey Manager (CJM) and play a pivotal role in shaping the future of our customer experiences. By collaborating with colleagues in Product, Design and Engineering, we ensure that our customer journeys are seamless and effective. Our team sits within the Lloyds Bank International, Crown Dependencies Technology & Change function. We support customer and colleague impacting journeys, services and applications for International Private Banking, Commercial, Consumer Lending and Relationships customers. As a CJM, you'll be at the forefront of understanding and optimising the end-to-end customer experience. Your role will involve continuous improvement of customer journeys, ensuring that the needs of both internal and external customers are met. You'll work across functional boundaries to orchestrate effective journeys, using data and management information to drive significant benefits for our customers. Your efforts will help us deliver outstanding customer results and contribute to the overall success of our initiatives. Please note* This role is based in Jersey or Isle of Man, you’ll require the right to work and live in these locations. Responsibilities will include: • Represent the voice of the customer, deeply understanding their journey and ensuring their needs are met., • Build detailed customer journey maps to communicate information concisely and cultivate a shared vision., • Ensure customer journeys are well-documented and accurately translated during the build phase., • Use data and management information to identify areas for improvement and drive significant benefits., • Collaborate with the product owner to shape the roadmap, aligning it with customer and business needs. If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: • Experience working as a Business Analyst, you must be working in role – or have worked as a Business Analyst in the past 12 months, supporting agile delivery currently to be considered for this role., • Extensive experience creating digital customer journeys and promoting customer outcomes., • Experience in creating colleague journeys and addressing customer dropouts., • Proven experience with agile delivery using tools – JIRA, Confluence and JIRA Align are essential to be considered for this role., • Strong analytical skills to collect and analyse data, using insights to improve product performance. Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We’re proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days’ holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies. If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

Food Sustainability Project Coordinator Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £36,934 per annum Hours: 36 hours per week Vacancy Type: 4-year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview This role is central to their mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in their Hub proposal, you will ensure their food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support. Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain. You will manage the effective use of this food across their services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure their food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of their expanded food pantry. Coordinating volunteers will be essential, particularly in managing and expanding their cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget. Ultimately, you will play a vital role in coordinating their surplus food operations, managing volunteer teams, and strengthening partnerships to ensure their food services are impactful, sustainable, and community-led. Key Responsibilities Food Supply & Partnerships • Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance)., • Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock., • Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice., • Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food., • Maximise the effective use of volunteers in the operation of the pantry., • Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance., • Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services., • In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services., • Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services., • Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications., • Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries)., • Work with their marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds., • Passionate about food, sustainability, and community empowerment., • Commitment to dignity-first food provision and tackling food insecurity., • Experience of coordinating food services, hospitality, or community-based projects., • Proven ability to build and manage partnerships with suppliers, community groups, or external organisations., • Experience of managing volunteers or staff, including recruitment, rotas, and supervision., • Strong organisational skills, able to manage multiple projects, deadlines, and stock systems. If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating HR functions, ensuring health & safety compliance, and driving business development. If you thrive in a dynamic environment and are ready to make a genuine impact, we invite you to apply. Full Time - 40 hours per week. Monday to Friday (alternative hours will be considered for the right candidate) Benefits include a discretionary bonus scheme, contributory pension, 28 days holiday (inclusive of bank holidays) and training and development opportunities. As Business Operations Manager, you will be responsible for ensuring our internal processes run smoothly and that our clients consistently receive exceptional service. You'll act as the central hub for a wide range of business activities, fostering strong relationships and supporting our team's ongoing success. Key Responsibilities: • Onboard and support new customers, ensuring a smooth transition and setup process for each customer., • Conduct regular visits and maintain ongoing communications with existing customers to identify opportunities for additional services and ensure high levels of satisfaction., • Act as the central point of contact for all office operations, ensuring business continuity by managing office and phone coverage., • Efficiently resolve day-to-day operational issues, maintaining a steady workflow and supporting overall business efficiency., • Coordinate HR activities in collaboration with external advisors, manage HR documentation, and address employee relations issues as they arise., • Provide hands-on support and guidance to staff, assisting with problem-solving and addressing daily challenges., • Implement, monitor, and ensure compliance with health & safety policies and procedures across the organisation, responding to concerns proactively., • Previous experience within a similar role (with sales knowledge/background) would be an advantage., • Exceptional written and verbal communication skills., • Proven problem-solving abilities and a solution-oriented approach., • Outstanding organisational skills and a proactive attitude towards work., • Collaborative team player with a flexible, positive outlook. About our client We work with a wide range of businesses, providing practical, hands-on HR support — from drafting employment contracts and managing disciplinaries to guiding employers through every stage of their journey. Our services range from complete HR outsourcing to one-off projects, all designed to help businesses achieve their goals with confidence. If you’re passionate about delivering exceptional solutions and want to make a real difference to local businesses, we’d love to hear from you. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days please assume that you have been unsuccessful on this occasion.

Deputy Local Service Manager Sach Road, London E5 £31,048 - £32,682 per annum Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager for our Homelessness Service at Sach Road, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Deputy Local Service Manager will include: • Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas, • Promoting best practice to ensure quality services are carried out by staff, • Ensuring effective support systems are in place and that we operate in a fully compliant way, • Supporting Local Service Manager in effectively managing the void process on any empty properties, • A good understanding of health and safety, • Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners, • Proven management or supervisory experience gained within a social care environment is essential, • Compassionate, understanding and hard working with a hands-on approach to help achieve supportive outcomes, • Good written and strong communication skills, • Experience working with homelessness, • Prior knowledge of support planning, risk assessment and safeguarding, • Previous experience working under challenging circumstances Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • £31,048 per annum (rising to £32,682 after 12 months, subject to satisfactory performance), • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Service Manager, Home Care, Manager, Customer Service, Healthcare, Management

Job Title Marketing Lead, Embedded Services Job Description Once in a lifetime career opportunities like this are rare so read on! At Sage, we're rapidly scaling our Embedded Services team, taking our platform proposition to the world's most dynamic small business platforms, fintechs and vertical SaaS providers. To help us on this mission, Sage is now looking for a dynamic, strategic and results-driven Senior Marketing Manager to lead and execute regional field marketing programs with platform partners that drive pipeline, engage strategic accounts, and support revenue growth. This role will work closely with Business Development, Product Marketing, and Demand Generation teams to plan and deliver high-impact marketing programmes and experiences from inbound and outbound campaigns to ABM and account-based activations, to major trade shows and regional roadshows. You'll own the strategy and execution of programmes that elevate the awareness of Sage as an embedded services brand, bring our proposition to life on the website and other channels, nurture prospects, and accelerate pipeline opportunities across key verticals and segments. This is an exciting opportunity for a field marketer who thrives at the intersection of creativity, high performance and business impact, with a passion for market disruption and a growth mindset. Location - Hybrid, 3 days per week from our London Office. Key Responsibilities • Plan, execute, and optimise enterprise marketing programmes that drive awareness and establish Sage as the market leader in embedded services., • Build inbound and outbound marketing programmes that drive demand generation for Sage embedded services and fuel the pipeline., • Partner with Business Development to support territory plans and account-based strategies, including the creation of ABM programmes to target platform partners and key decision-makers., • Develop integrated marketing programmes that leverage content, digital, and outbound tactics to drive engagement and build pipeline for mass platform acquisition., • Create marketing collateral that supports complex buyer committee needs, including tech audience of developers as well as C suite decision makers., • Align field marketing efforts with regional and global revenue goals to drive awareness, engagement, pipeline acceleration, and customer retention., • Develop event strategy for embedded services, to include in-person/virtual events, including trade shows, roadshows, webinars and industry conferences., • Own event lifecycle including planning, budgeting, logistics, content/messaging, vendor management, and on-site execution., • Measure performance, analyse ROI, and continuously refine campaigns and events based on data and feedback., • Maintain strong relationships with internal stakeholders, including Product Marketing, Brand and Business Development to ensure programme alignment and execution., • Support quarterly and annual planning processes and report progress against KPIs., • Champion the brand and deliver exceptional partner and prospect experiences. Experience and Skills; • Experience in B2B SaaS field marketing, demand generation, and/ or enterprise performance marketing, preferably in the fintech, accounting tech, or developer API services sector., • Proven track record in supporting marketing initiatives to scale new products or categories, especially involving awareness-building in greenfield segments., • Demonstrated success planning and executing field programs that drive qualified pipeline and revenue impact., • Cross-channel experience working with content marketing, social/Webinars/events (virtual and in‑person), PR, and partner-led activations., • Hands-on experience managing end-to-end events including third-party trade shows, webinars, and executive engagements., • Proven track record collaborating with Product Marketing and Sales/ Business Development to build territory-level plans, support account-based marketing, and influence key buying groups., • Experience using CRM and marketing automation tools such as Salesforce, etc., • Experience working in high-growth or matrixed organizations with cross-functional teams., • Familiarity with ABM platforms, intent data, and enrichment tools is a plus. Your benefits (Only Applicable for UK Based Roles) Benefits video - • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-SW1 Function Performance Marketing Country United Kingdom Office Location London Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Description: Job Title: Enterprise Position Monitoring & Disclosures Central Lead Corporate Title: Up to Director Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: This job is responsible for managing a major component of a product line, function, or multiple operations units within a large segment of the company's operations support functions. Key responsibilities include developing and implementing processes, programs, and systems to improve efficiency and ensure operational quality standards are met. Job expectations include managing two or more levels of managers. The Enterprise Position Monitoring and Disclosures (EPMD) team is part of the Global Markets Non-Financial Regulatory Reporting department. The is a global function with three regional hubs covering the Americas, Asia Pacific and EMEA regions respectively. The regional teams monitor and disclose relevant positions and transactions under the regional substantial shareholdings, takeovers, residual short positions, and other regulatory position limits rules. The EPMD Central lead will have dual regional and horizontal scope - primarily managing EPMD monitoring and disclosure preparation of non-financial regulatory reports under the relevant regulatory reporting laws (substantial shareholdings, takeovers, short positions, issuer requests and industry limits) in the EMEA region. Additionally, the role will have central responsibilities to drive functional transformation, establish & manage consistent cross regional global processes. Responsibilities: • Managing completion of all regulatory reporting obligations aligned to substantial shareholdings, takeovers, short positions, and other regulatory position limits in EMEA., • Oversee issue resolution arising from disclosures and discussing such issues with other Non-Financial Regulatory Reporting (NFRR) and Global Compliance & Operational Risk colleagues and work closely with the Front-Line Units., • Oversee the analysis of new rules and regulations pertaining to the monitoring and reporting of holdings of publicly traded equity and equity linked financial instruments as needed., • Acting as main regional subject matter expert and primary contact for the Front-Line Unit Businesses, Line of Business Compliance and legal team on shareholder disclosure matters., • Establishing and supervising effective monitoring processes and routines to ensure compliance with applicable industry and equity ownership limits throughout the region., • Drive the execution of the governance framework over non-financial regulatory reporting & adherence to relevant internal BAC policies., • Drive organizational transformation strategy to establish operational mindset and metrics driven culture across the global EPMD function., • Refine and if required establish consistent global processes to support global counterparts on regulatory change management, operating model with second line advisory as well as control room functions., • Support management team with resource and organizational strategy to effectively leverage global teams including captive set up to reduce key person risk and also effectively managing cost of regulatory compliance., • Oversee the training and development of the Enterprise Monitoring & Disclosures team members and support their career development., • Engages with stakeholders to identify issues and control improvements for remediation and ensures issue resolution., • Participates in developing long-range strategic plans and develops and implements short-term tactical and profit plans., • Ensures operational quality and customer service levels are maintained in a cost effective manner., • Participates in implementation of updates and changes that affect operation segments and monitors performance to ensure operational quality standards are met. This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals., • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations., • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success., • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization., • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance., • Financial Steward: Efficiently allocates and manages resources across the organization to drive short- and long-term profitability., • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs., • You will have great knowledge of financial markets, banking industry, equity and derivative products., • Knowledge of the key regulations concerning shareholder position reporting globally with specific emphasis to EMEA region (i.e.: EU Transparency Directive, UK DTR5, UK Takeover Code Rule 8), • Proven experience with enterprise position monitoring & disclosures (also known as position reporting, shareholder disclosures, disclosure of interest) and sensitive industry, hard limit laws, rules and regulations, preferably in a management capacity., • Prior experience in transformative capacity (both systems and processes) to meet complex reporting requirements., • Previous experience in discussing global markets transactions with the Business and explaining the applicable regulatory disclosure obligations and/or relevant restrictions., • The ability to work under pressure and within tight deadlines to a consistently high level of accuracy., • Effective technical skills (i.e. Excel, and other similar applications) with experience in analysing, manipulating and reporting from large sets of structured data (e.g. books and records data)., • Excellent interpersonal skills with all levels of employees, conflict management, • Discrete when handling confidential information. UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc, • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title: Business Control Manager - GBGM AML Refresh & Enablement Operations - Readiness & Adoption Corporate Title: Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Banking & Global Markets (GBGM) AML Refresh & Enablement Ops is seeking a motivated and detail-oriented AML Readiness & Adoption Associate to join our Employee Readiness & Adoption team. This role plays a key part in supporting change initiatives that ensure compliance with Customer Identification Program (CIP) and Customer Due Diligence (CDD) requirements, while driving adoption across the organization. Role and Responsibilities: • Build and maintain strong relationships across AML, FLUs, and key partners, serving as a change readiness liaison., • Develops and manages processes to enhance effectiveness and efficiency of LRR and business initiative changes., • Serves as an escalation point to resolve broad and complex operational issues and implement sustainable solutions., • Support Refresh Operations business with KYC related queries and requests., • Drive the change readiness of strategic AML initiatives to drive a streamlined process focused on timely and quality execution of Refresh., • Partner with Audit and Compliance to respond to internal/external audit findings and regulatory remediation activities., • Drive execution of strategic AML change initiatives, with a focus on timely, high-quality refresh completions., • Serve as a business lead for resolving complex KYC-related queries and requests., • Ensure alignment of operational processes with policy, regulatory, and control standards, • Proactively identify and monitor emerging Quality and AML risks and trends, integrating risk intelligence into AML program initiatives., • Contribute to effective risk management by escalating concerns, engaging in healthy debate, and helping inform program enhancements to mitigate AML risk., • Support the identification and escalation of AML-related gaps and issues and participate in discussions around risk tolerance and control effectiveness., • Work closely with business leaders to ensure the documentation reflects the evolving business needs and regulatory changes in the AML space., • This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above., • Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals., • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement., • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions., • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues., • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance., • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions., • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization., • Experience in financial services, compliance, or legal sectors. Previous experience in AML or related fields is highly preferred., • AML Knowledge: A solid understanding of Anti-Money Laundering regulations, processes, and procedures is a plus, or the ability to quickly learn and apply AML concepts., • Communication: Excellent written and verbal communication skills. Ability to work with cross-functional teams to gather information and translate technical concepts into clear, user-friendly content., • Attention to Detail: Strong attention to detail, with a focus on accuracy and clarity in all documentation., • Software Tools: Proficiency in Microsoft Office (Word, Excel, PowerPoint), documentation tools (e.g., Confluence, SharePoint), and experience working with document management systems., • Time Management: Ability to manage multiple projects and meet deadlines while maintaining high-quality standards., • Compliance Activities: Ability to navigate and lead through ambiguity, influence stakeholders, and drive results. UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc, • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions

Job Description: Job Title: Manager - Agency Transaction Management Corporate Title: Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The successful individual is required to have a solid understanding of project management, credit agreement (LMA), credit underwriting process and risk methodology risk culture. Our offshore team in India also plays a major part in day to day transaction processing therefore regular contact is maintained with this team to ensure client satisfaction is maintained. This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analysing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting. Responsibilities: • Ongoing review of syndicated loan and supporting finance & security documentation, • Covenant monitoring through the collection and analysis of financial statements and information, with immediate distribution and posting of required documentation to the wider lender group., • Facilitating deal amendments and handling the collection of lender votes within required timeframes, • Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence, • Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines, • Develops and analyses procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas, • Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness, • Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Breaks down barriers to create a more inclusive environment that supports company D&I goals, • Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations, • Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success, • Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization, • Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance, • Efficiently allocates and manages resources across the organization to drive short- and long-term profitability, • Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs, • Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage What we are looking for: • Responsible for the ongoing management of a portfolio of syndicated loans, • Extensive people management experience, • Loan Administration/ Loans & Agency Documentation Experience is Essential, • Loan product knowledge preferable, • Loan IQ experience, • Great customer and client Focus, • Good project management skills, • Engaged from a O&I standpoint, • Experience with stakeholder engagement, • Knowledge of risk methodology risk culture, • Experience with process improvement delivery, • Good communication skills. Skills that will help: • Microsoft Excel experience will be an advantage, • Excellent organisational and prioritisation skills, • Excellent communication skills at all levels, • Attention to detail, • Adaptability Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Audio Visual Supervisor/Audio Visual Manager A fantastic opportunity has arisen for a Audio Visual Supervisor/Audio Visual Manager to join our London based global law firm on a permanent basis. Audio Visual Supervisor/Audio Visual Manager Responsibilities & Qualifications: • Assisting with projects and initiatives as needed, including quality assurance testing diagnostics, and systems integration work, and assisting in the development of office-wide implementation plans, including carrying out the plans, • Scheduling and coordinating daily checks of the conference rooms to ensure that all equipment is working properly and coordinating with audio-visual technology vendors and/or other members of the Technology team when repair/maintenance of conference room equipment is needed, • Ensuring that all audio-visual and technology equipment and applications in conference rooms are functioning and ready for use in advance of the start of scheduled meetings (eg computers, displays, codecs, etc.), • Operating conference room equipment when necessary (eg starting videoconference calls, setting camera and microphone positions, performing live switching during videoconferences, transitioning through presentations, etc.), • Promoting and educating employees on current Latham technologies and services via lunch demonstrations, practice group meetings, one-on-one visits, and new hire orientations Audio Visual Supervisor/Audio Visual Manager Experience required: • Display leadership skills (ie, organising, planning, problem-solving, and decision- making) necessary for effective supervision, • Possess well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organisational levels of the firm, • Demonstrate expert knowledge of conference room technology (eg control systems, video systems, audioconference phones, microphones, displays, speakers, etc.), • Experience with leading teams ensuring team and individual performance levels meet and exceed customer expectations consistently, • Technology experience supporting AV and VC installations, • A high school diploma or equivalent, preferably an associate-level college degree in a technology-related field Audio Visual Supervisor/Audio Visual Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Job Description Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. You will enable JPMorgan Chase Firmwide teams to deliver AI value from the Fusion Platform Solutions and Services. You will build expertise in one or more Data or AI domains, create and maintain high-quality user documentation and training materials and guide clients in leveraging tools and capabilities to enable their data and analytics outcomes. We are seeking a highly motivated specialist with a good foundational knowledge in Data and AI/ML technologies. As a Product Solutions Manager Data & AI Vice President in Chief Data and Analytics Office organization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. The Chief Data and Analytics Office Product and Platform team is responsible for designing and delivering governance, discovery, access, and data and AI services, empowering JPMorgan Chase teams to accelerate their data and analytics journeys and maximize commercial outcomes. The Chief Data and Analytics Office Product and Platform Client Engagement Team is responsible for account management, solutions, implementation, and client service for JPMorgan Chase Lines of Business and Corporate Functions. You have a curious and commercial mindset and are interested in learning about internal client use cases. You are a significant contributor to a team that defines and helps clients implement integrated solutions with the Fusion Platform. Job responsibilities • Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives., • Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends., • Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap., • Supports internal clients use of the Fusion Platform for providing expertise and guidance on multiple Product capabilities., • Engages with internal clients to understand their requirements and support implementation of integrated data and ai solutions., • Represents the Chief Data and Analytics Office Product Roadmaps, articulating benefits and providing guidance and options on paved paths., • Develop examples AI/ML experiments, applications and tools including tutorials, reference implementations, and presentations for internal clients., • Provide feedback to product and engineering teams to help shape product development and strategy., • Balance multiple tasks, client engagements, and continuous learning to keep up with academic trends., • Manages office hours to educate, demo and collect feedback and issue from internal clients, • Considerable experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, • Extensive experience working in a sales cycle and engaging with clients on a regular basis. Experience modifying preconfigured solutions to meet complex problems., • Demonstrated prior experience working in a highly matrixed and complex organization., • Understanding of a wide range of statistical models (for example regression, tree-based methods, artificial neural networks), • Good programming skills in at least one of the commonly used languages for data analysis (for example Python, R, MATLAB, Scala)., • Experience with applying data science/quantitative modeling to real world, financial use cases. Knowledge of open-source data analysis tools and machine learning libraries, • Experience in creating technical documentation and presentations and the ability to present to a technical and non-technical audience. Comfortable in a fast-moving environment with often loosely defined tasks where interaction with senior management is required., • Hands-on experience in or solid understanding of LLMs, their capabilities and limitations, Fine-tuning LLMs for specific tasks and applications, • GenAI chatbots/summarization services and GenAI business applications, • Agentic architectures, orchestration patterns and evaluation approaches, • Master's degree in a quantitative discipline, • Knowledge of cloud data science and machine learning services J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Senior Lettings Negotiator We are looking to recruit a Senior Lettings Negotiator for our CHK Mountford Surbiton office. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in letting residential property in London and South of England for 150 years. About the Role The successful Lettings Associate will be responsible for: • Meeting and registering new applicants., • Maintaining regular contact with Landlords and applicants, noting all correspondence and communications., • Maintaining goodwill, establishing trust and building long lasting relationships with clients., • Arranging, organising and conducting viewings., • Negotiating offers on behalf of clients., • Having an in-depth understanding of the local market place., • Working closely with the Manager to identify new business opportunities., • Achieving daily and weekly targets. The successful Lettings Associate will have the following attributes: • Excellent organisational and prioritisation skills, • A professional, ambitious and enthusiastic approach with a desire to learn, • The ability to work on your own as well as in a team, • The ability to build rapport and develop long standing relationships, • The capability of working effectively under pressure and in a fast changing environment, • Exceptional written and verbal communication skills, • Full and clean driving licence When you join the John D Wood & Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: • Generous holiday allowance starting at 23 days increasing to 30 (length of service depending), • The opportunity to work for one of Englands’ oldest estate agencies known for delivering excellent customer service., • Team recognition and awards, • Our very popular internal social committee connecting colleagues through sport and other social fun events.

Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter, clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway into a future Customer Success Manager position. What You’ll Do • Client Support: Manage support queries through email, workshops, incoming, and outgoing calls, ensuring exceptional client experiences., • Custom Report Management: Support the creation and refinement of custom report outputs in collaboration with the CS Manager., • Usage Monitoring and Improvement: Help monitor client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success., • Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions., • Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews., • Support Queries: Monitor incoming support queries, ensuring timely resolution and clear communication back to clients., • New Features and Releases: Support testing of new SOFI features, ensuring clients are informed and trained on new functionalities., • Guides and Videos: Assist in creating, updating, and enhancing client guides, support documentation, and training videos to support client self-service. Who You Are • Proactive, friendly, and client-focused, • Organised, detail-oriented, and capable of multitasking, • Excellent communication and interpersonal skills, • Comfortable working with data, reports, and digital platforms, • Enthusiastic about technology, particularly AI and SaaS solutions, • A team player eager to contribute to company growth and client satisfaction Ideal Candidate This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Previous support experience in customer-facing roles is welcome but not essential, as comprehensive training and support will be provided. Qualifications • A minimum of a 2:1 undergraduate degree (or equivalent) from a recognised university, • Experience in customer service, client support, or account coordination is beneficial but not essential, • Strong organisational and problem-solving skills, • Proficient in Microsoft Office, CRM systems, and data management tools (training provided), • Previous experience in a SaaS or tech environment is advantageous but not required, • Ability to quickly learn and adapt to new technology platforms What We Offer • Competitive salary: £30,000 – £38,000 (depending on experience), • Opportunities for career growth, including progression into a Customer Success Manager role, • 25 days annual leave, including an extra day off for your birthday, • Comprehensive medical and dental insurance, • Critical illness cover, • 9% company pension contributions (with a minimum 4% employee contribution), • A supportive, collaborative, and innovative work environment Apply Now Join our client-centric team and help redefine the financial services industry with SOFI. If you’re ready to build your career in tech and customer success, we’d love to hear from you.

• Client: Payments Services, • Duration: 6 months, • Location: London, • Contract type: PAYE inside IR35, • Working structure: Hybrid Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You’ll fit right in. Join a diverse team, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays. Think you know us? Our mission is to connect the world through the most innovative, reliable, and secure digital payment network that enables individuals, businesses, and economies to thrive. Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives, and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, respects and encourages meaningful work/life balance for everyone. So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness. If you think you could support the company as a Compliance Diligence Manager, we want to hear from you. What’s it all about? The purpose of the Compliance Function is to assist senior management to effectively manage designated risks, and to support the business by being an expert trusted advisor, overseeing a robust, integrated, and effective risk control framework. Compliance has a remit to develop, implement, oversee, and report on a compliance-risk control framework, working closely with the Payments Risk Committee and Payments Board. The compliance-risk control framework includes financial crime compliance and regulatory compliance. Financial crime focus is on Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Sanctions & Anti-Bribery and Corruption (ABC), and on the associated Know Your Customer (KYC) and Know Your Customer’s Business (KYC/B) & Counterparty Due Diligence (CDD) obligations; including primarily but not limited to: - • On-boarding counterparty due diligence, • Transactional monitoring, • Sanctions screening, • Suspicious activity identification, monitoring and reporting What we expect of you, day to day. The UK Diligence Manager reports to the Deputy MLRO. The Diligence Manager sits within the Payments Compliance (PC) management team and is responsible for management and coaching diligence team and supporting the Deputy MLRO and PC leadership team in oversight and management of the Anti-Money Laundering and Counter-Terrorist Financing regimes of the company with a focus on Client and Network Partner Diligence. Key Responsibilities • Primary areas of responsibility include:, • Facilitating client & partner (supplier) diligence; on-boarding and relationship risk management processes, particularly in collection and analysis of due diligence for counterparty verification (i.e., KYC/CDD)., • Conducting and/or overseeing compliance reviews and audits including KYC refreshes on counterparties and partners., • Ensuring clients are within legal and risk parameters and not undertaking Money Laundering or criminal activities., • Ability to deal with a diverse range of tasks, requiring stakeholder management while meeting deadlines., • Completing country specific risk assessments, • Providing diligence subject matter expertise, management, and direction to the broader diligence team in particular, and the wider VPC team through regular engagement across the function, • Ensure effective diligence processes are implemented including regular monitoring. Develop the diligence functional area, maintaining the function’s ability to serve the business now and consider scalability for the future., • Work with prospective Direct to Account clients, Direct programs and Network Partners. Facilitate review and approval and management alongside supporting Diligence SME’s for on-going due diligence, • Produce and develop management information on alignment with regulatory and internal policy/risk expectations., • Ensure group-wide compliance with external legislation and regulation and internal policies and procedures., • Support the resolution of risk and compliance issues, queries and concerns, raised both internally and externally., • Engage with relevant internal and external stakeholders, including other functions and departments, FIUs, law enforcement and regulators., • Applying primary compliance legislation and regulation, including the Money Laundering Regulations 2017 and the Payment Services Regulations in particular, • Support the Deputy MLRO in their broader responsibilities:, • Delivery, maintenance and improvement of the relevant compliance-risk control framework(s), primarily related to Diligence however supporting wider VPC, • Ensure compliance with relevant local legislation and any applicable local compliance acceptance criteria, as defined by the board., • Supporting to ensure business-wide training in all matters of relevant financial crime compliance., • Support with alignment of VPL’s AML/CTF and Sanctions compliance processes with global policy and processes, where appropriate Leadership responsibilities • Support and assist direct reports in identifying, reviewing and escalating diligence risk issues, including potential money laundering, fraud and sanctions issues., • Allocating work and setting delivery expectations day-to-day and through the use of objective setting within the performance review process, • Overseeing and ensuring delivery through others; offering constructive criticism, guidance and support. Supporting the VPC team to define and promote the Compliance Vision within the company and across the group with regards to our regulated status and the importance of our compliance framework. Education • 5+ years’ experience in a related environment (payments/FX industry, compliance, regulation, enforcement), • Minimum of three years working within financial services, • Specific experience related to the management of due diligence risk is necessary., • Proven experience and understanding of assessing risk and identifying mitigation., • Experience of managing, coaching, leading, and developing teams and individuals Skills • Self-motivated & high level of initiative, • Leadership, • Stakeholder management with leadership, direct reports and peers, • Delivery mindset, • Control framework development, delivery and maintenance., • Excellent communication skills, both written and oral, • Accuracy and attention to detail, • Flexible problem-solving attitude, • Commercial sensitivity Think you have what it takes? If you are interested in a career that will challenge and inspire you – we’d love to hear from you! Diversity & Inclusion Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

Client Servicing Manager | London | 1 day in the office | Early finish Friday | Up to £28,000 Job Title: Client Servicing Manager Location: London (EC3N) - Hybrid Our Client: One Financial offers a discreet and sophisticated financial planning service. They have a longstanding reputation for professional advice and exceptional levels of customer service. With a history dating back to 1987, One Financial Planning has one of the most experienced and highly qualified teams, helping people achieve their financial goals. Package Details: The successful candidate will receive a basic salary of between £26,000 - £28,000 depending on experience & qualifications. Other benefits include: • Hybrid (1 day per week in the office), • 4% Pension Contribution, • Discretionary Bonus, • 20 Days Holiday + Bank Holidays (increasing by 1 day per years’ service up to 25 days), • 4 x Death in Service, • Smart Health, • Have Your Birthday Off!, • 3pm Finish on Fridays!, • Exam Support (both financial & time - £500 per R0 exam, £1000 per AF exam added to annual salary – day off before exam), • Annual company events Purpose of the role: As a Client Servicing Manager, you will support Financial Planners by managing client communication and service delivery. This role is integral to maintaining high client satisfaction and ensuring seamless business processes. Duties and Responsibilities: • Gathering data and preparing client valuations each month., • Liaising with product providers to obtain plan information, illustrations, and other details, as required (for new clients and existing)., • Scheduling annual and half-yearly client reviews and supporting team to gather information for the reports., • Liaising with the implementation team, and product providers, to monitor and progress client transfers and post-transaction reporting., • Ensuring the client management system is kept up to date by inputting client data into the back-office system (currently Adviser Office)., • Carrying out day to day requests from Clients (Money In/Out, Switching Funds) and ensuring all tasks off the back of client meetings are completed., • Ensuring client files are up to date, complete and tidy (and include current AML documentation)., • Ensuring reports are bound and dispatched to clients in a timely manner; and managing the team diary for client and prospect meetings and supporting meeting preparation as required., • Acquiring knowledge of business procedures and ensuring regulatory compliance by adhering to company procedures., • Gaining an understanding of and adhering to the ethos, culture, and purpose of the Company., • Undertake appropriate professional development and training. The Ideal Employee: • Experience supporting Financial Planners/Advisers, • Strong interpersonal skills to develop client trust and confidence, and a collaborative team-player mindset., • Organised and methodical approach with excellent attention to detail., • Experience with financial planning tools and back-office systems., • Ability to prioritise workload independently, multitask and meet deadlines., • Excellent written and verbal communication skills Experience required: At least 2 years’ experience in Financial Services administration. Working Hours: 8.30am – 5pm (1 hour for Lunch) 3pm Finish on Fridays.

Job details Location: Birmingham, London Capability: Tax & Law Experience Level: Senior Manager Type: Full Time Service Line: GMS Contract type: Permanent Job description Payroll Senior Manager – People Services Job Profile To ensure high quality and accurate payroll service to our clients whilst managing and developing the core payroll team. Working alongside the existing payroll manager the new role will help grow payroll services for both domestic and global clients. We are looking for a self-motivated, confident payroll professional with an analytical/logical approach. They must have the ability to think creatively whilst ensuring all compliance requirements are met. Maintaining and building excellent working relationships with clients and internal teams they will be expected to identify any process improvements, system developments and training needs. Key Job responsibilities: • To deliver a cost effective, accurate and professional service to all clients, ensuring excellent customer service., • To ensure all payrolls are processed efficiently, effectively, accurately working to strict deadlines., • Manage and develop the payroll team, • Identify growth opportunities, • Completion of RFI’s & RFP’s, • Maintaining knowledge of current legislation and ensure compliance with statutory regulations including training of the team, • Evaluate current processes, to assist in implementing improvements and adopting new processes to influence & drive change., • Communication internally and externally to deal with queries., • Successful service delivery - SLA achievement and high level of customer satisfaction, • Developing and monitoring KPI’s, • Identify cost savings and increase profitability, • Work with various parts of KPMG to develop payroll services as a practice and identify cross selling opportunities, • Develop and lead various projects within payroll and wider GMS services, • Strategic resource planning, • Department Financial planning, • Portfolio management including finance, compliance, risk, and client escalation, • Team operation planning, • Team member Performance Management, • BACS management sign-off, • Vendor/supplier management, • Extensive payroll management experience, • Team management experience essential, • Preferably CIPP qualified, • STAR payroll professional system knowledge advantageous, • Previous experience of expat and modified payroll preferred, • Excellent communication and organisational skills both written and verbal, • Excellent interpersonal & negotiation skills, • Forward thinking of risks & issues, • Good knowledge of Microsoft Office, • Confident and approachable, • Able to lead a team during periods of change, • Issues focussed

Mobile Multi-Skilled Engineer Job ID 233063 Posted 11-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mobile Multi-Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-Skilled Engineer to join the team located in London and the Home Counties. Role Summary: As a CBRE Multi-Skilled Engineer you will utilise your advanced skills to perform complex preventive maintenance and corrective repair of buildings, industrial systems, vehicles, equipment and grounds. Working under limited supervision, monitors building system operations and performance. Utilising several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. • Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements, • Ensure that all relevant e-Logbooks, Service records, and safety documentation is compiled and recorded to ensure that the site is compliant at all times, • Take ownership of all sites within your patch, and associated client relationships, • Develop a full understanding of sites containing Asbestos, • Ensure that engineering supplies/spares stock levels are maintained and/or ordered in a timely manner and are appropriate to the maintenance / reactive task being carried out to aid SLA targets for works completion, • Respond to reactive mechanical, electric, plumbing and fabric repairs in accordance with SLA’s, • Maintain domestic water systems to comply with the requirements with L8, • Carry out small plumbing installations and repairs, • Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance, ensuring company processes and procedures are followed where this applies, • Issue and ensure appropriate controls within the Permit to Work systems, • Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes, • Work OOH (by agreement) to assist in the supervision of specialist maintenance and ad-hoc activities – for which you will be paid at the overtime rate, • Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices, • Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required, • Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning, • To adhere to the local uniform requirements and comply with all PPE requirements, as outlined in the site-specific risk assessments, • Proactively complete building inspections, reporting and rectifying any defects and hazards as appropriate, • Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is always delivered and promoted, in line with Company RISE values, • To proactively communicate, both verbally and electronically, in order to receive instruction and provide feedback where necessary - this includes daily checking of individual email accounts, • Liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship, • To develop a good working relationship with all members of CBRE and Client team, • Report to the Facilities / Contract Manager on a daily/weekly basis, highlighting works outstanding, • Strong proven experience in Facilities Management and at least 3 years’ experience of operating within a high-profile environment, • Excellent customer service orientation, • Good understanding of customer complaint handling, • Able to deal with people at all levels both within CBRE and the client organisation, • Able to work under pressure, manage multiple priorities and to meet deadlines, • Ability to work on own initiative, • Service orientated attitude with a flair for pro-active problem solving to exceed customers’ expectations, • Strong team player within a customer service team environment, • Literacy with Microsoft Outlook email, Word / Excel to intermediate level, • High School Diploma, GED, or trade school diploma with 4-5 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Universal CFC certification and Valid Driver’s license required. Prior shift manager or supervisory experience preferred., • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more., • Ability to exercise judgment based on the analysis of multiple sources of information., • Willingness to take a new perspective on existing solutions., • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc., • Organizational skills with an advanced inquisitive mindset.

Porsche Centre South London joined the Porsche Retail Group Ltd. (PRG) family earlier this year and we now have an opportunity for a Parts Advisor to join our expanding team, to represent one of the world's most iconic and admired automotive brands. Role: As a Parts Advisor for Porsche Centre South London, you will assist technicians and retail and trade customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail, trade and internal) in identifying the correct automotive parts and accessories Prepare and process quotations, sales orders and invoices in line with company procedures Build and maintain strong working relationships with trade parts customers to ensure repeat business Manage trade customers' accounts, including order processing and returns Coordinate trade delivery and collections, ensuring timely and accurate fulfillment Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organised, clean, and compliant with safety regulations Minimum Qualifications and experience: Previous experience in a similar role Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Familiarity with electronic parts catalogues and ordering systems Excellent knowledge and understanding of the motor industry Full Driving Licence In return, we offer: This is a full time role, Monday – Friday: 8am to 5.00pm and 1 in 3 Saturdays, 8am to 1 pm OTE £35,000 - Basic Salary of up to £30,000 per annum along with a 15% bonus paid monthly 33 days holiday per year, with extra for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Free parking Centre: Porsche Centre South London is located off the A20 towards Bexley. With free onsite parking and stone's throw away from Tesco Superstore. It's also a five-minute drive from Bannatyne Health Club and Orpington's Retail Park. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. TPBN1_UKTJ

Job Description: The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? * Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred. * Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus 1–2 global trips per year. * 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment. * Demonstrated experience coaching or managing small technical teams and leading cross-functional project work. * Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance. * Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage. * Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations. * Proven ability to read the room, calibrate communication style, and influence outcomes with board‑level stakeholders. * Organizationally and cross‑culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives. * Track record of spotting white‑space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics). * Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms). * Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments). * Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva). * Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required * Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred. * Experience in broadcasting, streaming, and videography is an asset. * Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset. * Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? • Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness., • Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy., • Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security., • Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption., • Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams., • Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences., • Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions., • Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads., • Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception.What can you expect from Mars?, • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry-competitive salary and benefits package, including a company bonus. #TBDDT

Project Manager - Business Change £80,000-£100,000 London A Logistics business that has recently undertaken a significant transformation programme is looking to invest in its growing change function. This is an exciting opportunity to join a growing team, work on a variety of projects, and support the development of change practices that deliver for both the business and its people. Our client's working arrangements require five days per week in the office. This is aligned with their emphasis on face-to-face collaboration between teams and individuals. About the company An impressive multi-national brand, this business is seen as a leader in its space, acting as a trusted logistics services provider to a loyal customer base for many years. A business that is embracing change and innovation they are challenging themselves to further for their customers through embracing new ways of working and innovative use of technology. About the Opportunity As a Project Manager, you will lead the planning and execution of various projects, from project initiation through to delivery. You will play a key role in driving the successful implementation of new processes and technologies, working closely with stakeholders and ensuring the project meets business objectives. You will need to be comfortable managing a full project lifecycle and delivering results on time, within budget, and to the required quality standards. About you • Project Management Expertise: Strong knowledge of project management principles, methodologies, and tools. Experience managing projects from initiation to delivery., • System/Change Projects: Proven track record of delivering system and business change projects within finance teams, particularly ERP implementations or SAAS based projects., • Hands-On Delivery Focus: A results-driven approach with the ability to ensure tasks are completed on time and within scope., • Communication Skills: Exceptional written and verbal communication skills, with the ability to convey complex ideas to a variety of audiences., • Collaboration & Relationship Building: Ability to build and maintain strong working relationships at all levels of the organisation. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Stubben Edge Mission Statement Make the provision of quality financial services so easy and affordable that a new community of intermediaries can provide all the advice and service that people deserve, whilst helping people mitigate, save against or insure against life's problems. KEY ROLE Key activities responsible for: Product Development Support • Assist the Product Specialist in researching, designing, and developing insurance products based on market demand, customer needs, and regulatory requirements in your product segment., • Support the Product Specialist and Product Manager in defining product features, pricing strategies, and target customer segments., • Coordinate with cross-functional teams, including underwriting, legal, actuarial, and compliance, to ensure products align with company policies and regulations. Market and Competitor Analysis • Conduct market research to understand customer behaviour, industry trends, and competitive landscape., • Collect and analyse data on competitors' products, pricing, commission rates and positioning., • Provide actionable insights to inform product development and positioning. Data Analysis and Reporting • Track and analyse product performance metrics, including sales, profitability, customer satisfaction, and retention rates., • Prepare regular and ad-hoc reports for senior management, highlighting key performance indicators and areas for improvement., • Use data to identify opportunities for product enhancement or innovation., • When relevant, gather feedback from the sales and customer service teams to inform future product development. Flightdeck update and Customer & Sales Support • Update product listings on FlightDeck on an ongoing basis., • Work with the Technology Development Team to optimise the product listings on FlightDeck., • Collate required documentation to ensure the effective product listing on FlightDeck, • When relevant, act as a liaison between the product team and sales department, helping to communicate product value propositions, updates, and positioning., • Assist in creating product training materials and presentations for sales teams and customer service representatives if required., • Keep content up to date (project management rather than generation). Project Coordination • Manage timelines and milestones for product-related projects, ensuring all stakeholders are informed and aligned on objectives., • Coordinate product launch activities, including communication plans, marketing collateral, and customer-facing materials., • Track and report project progress, highlighting potential risks or issues to the Product Manager. Regulatory Compliance and Documentation • Ensure all products and marketing materials adhere to industry regulations and compliance standards., • Assist in maintaining up-to-date product documentation, including policy terms, conditions, and underwriting guidelines., • Stay informed of any regulatory changes that may impact existing or new products., • Ensure that each document has the appropriate reg or compliance sign off Narrative What does good look like in this role? • Updating a product to ensure we stay competitive with other market offerings, • Providing accurate, clear and detailed product specifications to the tech team, • Ensure that your product space is complete, eliminating gaps in content, information and detail, • Making sure your product space is always up to date, • Passing on feedback and being inquisitive in terms of market trends and sharing that information with colleagues, • Alerting a product specialist to an uncompetitive product and adjusting the product accordingly Expected behaviours • We are a tech business - we want you to work through our platform, FlightDeck., • If you don’t, you should find out how you can., • We are an ambitious company – come to us with ideas., • We want the business to grow and for you to grow, so your role may change. You will be supported and we’ve all learned by jumping in at the deep end., • Stubben Edge is a full time job – we don’t expect you to have a side hustle., • We want you to be proactive and explain what you’re doing to those around you., • Share data and relationships – they belong to the company not the individual, so you should share willingly and regularly., • If you want a key decision to happen, write a paper giving information as to why you think it’s important this is done, and what the outcome would be., • If you have a problem or blocker (e.g. systems access / training) we will help you, don’t sit in silence., • But when you see a problem, always try to come with a solution as well., • It’s important you understand the group, its history, its entities, services and permissions., • We have to manage our resources carefully, so you should understand the cost of a decision you’re taking or requesting –spend the money like it’s your own., • We want you to learn and develop your skills, so you need to be responsible for your own workload prioritisation, as well as the business plan for your unit and yourself., • Customers are key – understanding of the way we interact with intermediaries, policy holders etc. must be remembered., • If you don’t need to be in a meeting don’t go. They should be 30 minutes long, and actions should be recorded and followed up on., • Make sure you map your processes and that they are written down so others can understand them. Always think about how to automate them., • And finally, we want you to build your skills so where there are Stubben Edge Group training sessions, you are expected to attend. Eligibility Criteria • Have right to work in the UK., • Have access to accommodation in or near London and be able to work from the London office 3 times a week, • Must have graduated and completed course., • A-levels in numerate subjects., • Must be able to start in 6 weeks. More Information Stubben Edge employees are entitled to 25 days’ holiday (plus bank holidays) annually. Our contracted hours are 35 per week.

Senior Workplace Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Senior Workplace Facilities Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Admin Manager – Europe will oversee and streamline administrative operations across POP MART’s European offices. This role ensures day-to-day operations run smoothly, regulatory compliance is maintained, and internal standards are consistently applied across different countries. The successful candidate will bring strong organisational and stakeholder management skills, with the ability to balance strategic oversight and hands-on execution across multiple markets. Responsibilities • Manage office operations and facility services across European offices, ensuring consistency and efficiency., • Oversee vendor management for supplies, maintenance, cleaning, and equipment procurement, • Lead office lease management, relocations, renovations, and seating plans in coordination with local teams, • Ensure compliance with European health and safety regulations and workplace standards, • Develop and maintain standardised administrative systems across countries, while adapting to local requirements, • Support cross-border travel, internal events, and meeting logistics, • Consolidate and monitor regional administrative budgets, ensuring effective cost management, • Track and manage office assets, maintaining accurate inventory records across markets, • Coordinate audits and oversee asset transfer or disposal in line with group policy, • Supervise and support local admin staff or external service providers, • Act as the point of contact for admin-related onboarding and offboarding activities, • Support cross-functional teams with documentation, courier services, and visa or work permit coordination, • Identify opportunities to improve efficiency and implement process enhancements, • Contribute to the development of admin SOPs, approval workflows, and documentation standards Required Qualifications • Bachelor’s degree in Business Administration, Management, or a related field, • 5–7 years of experience in office administration, with at least 2 years in a regional or multi-country role, • Strong understanding of European operational practices and compliance requirements, • Excellent communication and stakeholder management skills, with experience working across functions and countries, • Fluent in English; proficiency in another European language is an advantage. Mandarin is considered a plus for HQ coordination, • Willingness to travel occasionally within Europe, • Highly organised, detail-oriented, and capable of managing multiple priorities, • Self-starter with strong ownership and follow-through, • Comfortable working in multicultural and diverse teams Desirable but Not Essential • Experience in the retail sector or pop culture industry, • Familiarity with office management practices in POP MART’s European countries (UK, France, Italy, Germany, Netherlands, Spain), • Experience in managing regional budgets and vendor relationships across multiple countries If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com Job Description We are seeking a dynamic Partner Success Manager to join our team in London, United Kingdom. In this role, you will be responsible for developing and nurturing strategic partnerships to drive mutual growth and success. As a key member of our partner success team, you will serve as the primary point of contact for our partners, ensuring their satisfaction and maximizing the value of our partnerships. • Develop and execute partner success strategies to drive adoption, retention, and growth, • Serve as the main point of contact for assigned partners, building strong relationships and addressing their needs, • Collaborate with partner teams to ensure seamless end customer onboarding and integration, • Monitor partner performance metrics and provide regular reports and insights, • Identify and pursue upsell and cross-sell opportunities within the partner ecosystem, • Conduct regular business reviews with partners to assess performance and set goals, • Develop and deliver training programs to educate partners on our products and services, • Work closely with the sales team to support partner-driven revenue growth, • Proactively identify and resolve partner issues to maintain high satisfaction levels, • Stay informed about specific product lines, industry trends and competitive landscape to provide strategic guidance to partners Qualifications • Bachelor's degree in Business, Marketing, or related field, • Experience in partner management, account management, or similar role, • Proven track record of building and maintaining strategic partnerships, • Strong communication and interpersonal skills with the ability to engage at all levels of an organization, • Excellent project management skills with the ability to manage multiple partners and initiatives simultaneously, • Proficiency in data analysis and reporting, with the ability to translate data into actionable insights, • Experience with CRM software, preferably Salesforce, • Experience with Customer Success Platforms, such as Totango or Gainsight, • Strong presentation and public speaking skills, • Demonstrated ability to drive partner growth and success, • Understanding of SaaS or technology industry preferred, • Knowledge of partner ecosystems and channel sales, • Ability to travel as needed to meet with partners and attend industry events Additional Information All your information will be kept confidential according to EEO guidelines. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Product Manager We are seeking an experienced Product Manager to join our client during an exciting phase of growth and innovation.The organisation has a long-standing history of providing valuable insights. The Product Manager will focus on CRM, ERP, subscription management, and customer workflows. Main Responsibilities • Lead Agile Product Development in CRM and ERP domains owning the end to end product lifecycle, • Gather requirements of Senior Management, Business Owners, Business Users and Customers into a Product Roadmap with clearly, • Maintain strong understanding of customer feedback, issues, and needs, feeding insights into product improvements., • Expand and enhance CRM and ERP workflows., • Expand and improve MS Business Central, • Ensure high quality of products and services with continuous feature deployment and enhancements. Required Skills • Professional Product Owner qualification or equivalent., • Strong experience with mid-size CRM platforms (e.g., Zoho)., • Experience with MS Business Central., • Ability to maintain active product roadmaps and product backlogs., • Experience delivering digital, cloud-based products and services., • Strong Agile knowledge (Scrum, Kanban) with hands-on delivery experience., • Ability to communicate effectively with both technical and non-technical audiences. Desired Skills • Professional Product Manager qualification., • Knowledge of good software development and QA practices., • Understanding of UX/UI design principles., • Familiarity with project management and collaboration tools (e.g., Asana, Jira, Confluence, Teams)., • Knowledge of middleware tools (e.g., Zapier, Jotform). Additional information • The role is hybrid with travel to their central London office, • Great benefits and pension contribution If you have the desired skills and experience and would like to find out more please apply to this advert by following the link below and attaching a copy of your most recent CV. If successful we will be in touch to discuss the role in more detail.

L&D Coordinator Part time 3 days per week - 24 hours £22,000-£25,000 Based in Canary Wharf To support the wider L&D strategy and centralised administration functions to support the delivery of the administration services playing a key role in the delivery of high-quality administration support to the Learning and Development and HSW functions. The L&D function will produce an annual training calendar consisting of external and internal training courses, and will facilitate a process for all colleagues to attend requested and approved training • Manage and maintain learning management systems (LMS) and associated data, • Coordinate training bookings, invites, and events across HSEA, Competence, and Development areas, • Ensure accurate training records are kept and certificates are distributed promptly, • Work with project teams, HSE, and staff to assess and address training needs, • Provide administrative support for L&D activities, including training sessions, workshops, team events, and projects, • Perform regular audits and maintenance of learning systems, generating reports for stakeholders as needed, • Monitor and respond to queries in the shared L&D/training inbox in a timely manner, • Process training-related purchase orders, invoices, credit notes, and resolve associated queries, • Support the Group Head of L&D and HSEA Training Manager with designated tasks and project work, • Assign onboarding training to new hires and update role-based competence matrices as needed Essential • Excellent communication and proven ability to work across teams, • Highly organised and able to work on own initiative, • Able to build relationships at all levels, • Ability to work well under pressure and to tight timescales, • Very strong customer focus, • Experience working in a similar role, • Varied administration experience, • Microsoft Office (Excel, Word and PowerPoint) Candidates must demonstrate understanding of, acceptance and commitment to the principles underlying equal opportunities. Knowledge and understanding of effective customer care processes and the effects on financial costs. Knowledge and understanding of effective customer care processes and the effects on financial costs. Awareness of external standards and information security. This is a description of the job as it is constituted at the date shown. It is the practice of this organisation to periodically examine job descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. This procedure will be conducted by the appropriate manager and postholder in consultation with HR. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible the Managing Director reserves the right to make changes to your job description following consultation

Role Summary The Service Delivery Manager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone who has a working and in depth understanding of payroll either from a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: • Has a proactive and consultative role in solving payroll related issues in customer service, driving continuous improvement of customer processes, and adding value to the customer., • Monitor, analyze, report & follows up, on operational KPI’s around service excellence and customer satisfaction for own clients and takes immediate corrective actions whenever there is a risk of operational KPI’s or SLA’s not being met., • Proactively drives offshoring and nearshoring transition activities for own customers., • Ensures that customer documentation such as OPM and control framework is always up to date., • Acts as the operational single point of contact/escalation for named customers., • Has a solid understanding of payroll processes end-to-end, the agreed delivery scope and responsibilities and ensures compliance with these tasks and processes., • Prepares monthly service reports to named customers and organizes service meetings according to agreed governance model., • Analyses / monitors, reports, follows up, on customer specific financial KPI’s such as hours on WBSE, actual client margins vs. targets and takes corrective actions together with delivery teams in case of negative margin gaps., • Has a good understanding of the customer contract, billing principles, SLA’s and related service credit schemes. Ensures that all services are accurately billed in a timely manner with PO coverage to ensure a prompt payment from the customer. Resolve any invoice discrepancy in a timely manner., • Manages and follows up on change orders from start to end of process ensuring all aspects of the process are agreed and approved by both the client and Zalaris for own clients. Personal Skills And Requirements • Experience from working with and in-depth understanding of payroll and personnel administration, payroll accounting and payroll processes end-to-end., • Experience in outsourcing of HR /payroll, accounting, IT or other business functions either from service provider or customer side, • Minimum of 2 years’ experience in managing customer relationships., • Experience in process and RPA improvement, • Solid understanding of customer expectations in service business, • Business and service minded, analytical and customer focused., • Ability to prioritize, plan and be structured to deliver timely and positive results. Excellent problem-solving skills, • Knowledge on employment laws and other relevant payroll related regulation, • Proactive and energetic, • SAP HCM experience What We Offer - Financial Benefits • Customer and Employee Referral schemes, • Occupational sick pay (2 months), • Occupational maternity leave package (12 weeks), • Life assurance (3x basic salary), • Employer pensions contributions of 5%, • Bonus scheme with accelerators, • Private Medical Insurance (with option to add dependents), • Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications) Financial rewards for long service and achievements, • Free eye tests, • Monthly ZALOTTO! (£100 cash prize draw) What We Offer - Non Financial Benefits • Work-life balance and flexibility ethos, • Strong leadership with an open-door policy, • Non-hierarchical approach to people management, • Company social and team bonding events, • Annual Leave Purchase Scheme, • Additional leave for Long Service (+1d holiday from start of 5th year of service) Sabbatical, • Corporate branded merchandise, • Employee recognition program, • Zalaris mentorship program, • Employee Assistance Programme (Health Assured), • Paid time off for community volunteering, • Retirement (financial) information pack (from our pension provider, 6 months prior to retirement) Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris

Building Manager - Leading Managing Agent - London - £65k This is an exciting opportunity to play a key role in managing a large-scale, mixed-use urban development that combines commercial, retail, and leisure spaces. The Building Manager will act as an ambassador for the estate, ensuring exceptional service delivery, stakeholder engagement, and operational excellence across all assets. Working closely with senior leadership, the role involves overseeing day-to-day management, service charge administration, contractor performance, compliance, and sustainability initiatives. You will also lead a small team and contribute to delivering a first-class experience for occupiers, visitors, and stakeholders. Key Responsibilities: Customer Experience & Stakeholder Engagement • Act as the main contact for occupiers and owners, building strong relationships through proactive communication., • Gather and act on occupier feedback to improve service delivery., • Support the on boarding of new assets and ensure seamless operational transitions., • Work with service partners and client teams to ensure consistent standards and innovation. Leadership & Team Development • Lead, mentor, and support an Assistant Building Manager., • Foster a culture of service excellence, collaboration, and continuous improvement., • Champion organisational values and embed them across daily operations. Contractor & Service Partner Management • Oversee contractor performance, chair KPI meetings, and ensure accountability., • Manage procurement in line with policies and estate requirements., • Celebrate strong performance and address under performance constructively. Compliance & Safety • Take responsibility for health & safety compliance across the estate., • Conduct regular inspections, audits, and risk assessments., • Ensure all incident reporting and documentation meets best practice and legal requirements. Technical & M&E Oversight • Work with engineering teams to maintain building systems and manage life cycle planning., • Oversee fit-outs and landlord projects in line with compliance standards., • Ensure all maintenance and contractor activities are carried out safely and efficiently. Financial & Service Charge Management • Prepare and monitor annual service charge budgets., • Review expenditure regularly and maintain financial accuracy., • Ensure all financial activity complies with protocols and industry standards. Candidate Requirements: • Proven experience in property or facilities management, ideally across mixed-use or commercial portfolios., • Strong leadership and mentoring skills with experience managing direct reports., • Excellent stakeholder engagement and communication abilities., • Knowledge of statutory compliance, health & safety, and building services., • IOSH/NEBOSH qualification desirable., • Strong financial and service charge management experience., • Proficiency in Microsoft Office 365 and CAFM systems., • Passionate about sustainability and ESG initiatives.

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate. What will you do? • Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights., • Perform operational analyses and create presentations, with active participation in commercial meetings., • Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner., • Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools., • Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization., • Calculate manager objectives to generate accurate bonus letters., • Assess and calculate semester results, followed by review sessions with directors. What we are looking for? • Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field., • 1-2 years of relevance experience (Internship experience included)., • High degree of competency within MS Office, especially within Excel (Data Visualisation)., • Dynamic, rigorous, and proactive with good interpersonal and communication skills., • Excellent analytical and synthesis skills. What we offer: • Competitive basic salary accompanied by an attractive bonus based on your performance., • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • A challenging position in a fast-growing company with a quick career development for its best talents. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Company Description Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, where support, encouragement, and motivation are the keystones of our collaborative environment. Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. With our 360° portfolio of high-value consulting services, we seamlessly combine first-class sector expertise with a wide range of cross-industry capabilities. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen. Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span, business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences helping them to positively transform to become modern, innovative organizations that thrive in a sustainable way. Our commitment to excellence and our people is underscored by recognition we have received in the UK’s Great Place to Work accreditation process. In 2024 we are proud to have been recognised in the following Best Workplaces categories; Large organisations, Wellbeing, Development and a Best Workplace for Women. Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

This job description provides an indication of the types of tasks, results and accountabilities expected from the position and is not a conclusive list of job requirements. 1. Job purpose To manage and implement all aspects of the commercial and operational processes through knowledge, interpretation and optimisation of existing and future agreements, in a way that provides best value for the QatarEnergy LNG N(2) project. The job holder, in conjunction with other Executives, is responsible for the contract management activities relating to the purchase of LNG, sale of gas, sale of capacity and provision of terminal services. In addition, the post holder will also be responsible for scheduling and optimising LNG delivery into and gas send out from the South Hook gas terminal which accounts for up to 20% of the UK gas demand. 2. Scope Financial responsibility The value of gas managed within the schedule amounts to up to £5.8 billion per annum and the post holder can impact this value significantly. People management No direct reports. 3. Key responsibilities Examples of decision-making authority  Discuss and agree changes in the upstream / downstream schedule.  Interpretation of contracts.  Develops analytical tools to support pricing and risk functions. Responsibilities  Identifies, negotiates, drafts and implements new customer and vendor agreements and changes to current agreements to maximise value.  Responsible for the efficient and timely management of the contracts as the key contract expert. Develops and prepares strategies for resolution of any disputes.  Prepares and proposes scheduling and optimisation guidelines to add value, reduce cost and mitigate risk.  Manages the Gas and LNG delivery schedules and operational programmes in accordance with the guidelines.  Scoping and development of new and existing complex scheduling models.  Ensures systems are in place to efficiently manage the schedule taking into account the contractual constraints from sellers, buyers and the terminal.  Negotiates and supervises contracts with LNG and gas counterparties.  Performs and interprets analysis on contractual performance and scenario development.  Provides analytical support and expertise to assist delivery risk management and provide input to strategic decision making.  Supports development of regulatory and gas transporter positions and develops strategies for optimising system entry capacity.  Identifies spare capacity to create 3rd party business, communicating as appropriate.  Provides on-call 24-hour cover to manage unforeseen circumstances.  Develops complex modelling techniques to support assessment of pricing methodologies to competitively value products to sell.  Research, interpret and analyse UK gas data to inform business decisions and manage market risks. 4. Relationships Scope for innovation within role  Proposes and implements changes to optimise the annual programmes.  Proposes commercial products and advises on contract design.  Develops, maintains and operates business processes and systems to ensure and demonstrate non-discrimination in dealing with customers.  Developing new analytical models, determine appropriate use of methodologies to value products for sale and interpreting market data. Key communications  Internal: Maintains effective working relationships inside the company.  External: Represents South Hook Gas across a broad range of external stakeholders. Key relationships include: SHLNG, QatarEnergy LNG N(2), EMGME, TOTAL, Third parties, Milford Haven Port Authority. 5. Profile Qualifications Essential:  Good first degree. Preferable:  First degree in a numerate discipline. Experience Essential:  Proven experience managing complex and high value commercial contracts in the hydrocarbon or logistics sector.  Strong analytical and numerical skills.  Strong verbal and written communications skills.  Good attention to detail.  Commercial and risk acumen.  Excellent time management.  Able to deliver under pressure. Preferable:  Good understanding of the UK gas market or LNG.  Evaluating, developing and running complex or spreadsheet models.  Prior operational experience such as working within a 24/7 operations desk environment.  Political and cultural awareness, ability to work in an international environment.  Negotiation skills. Remuneration & Benefits: Competitive package based on experience. Including; § Basic salary: £71-89,000 dependent on experience § Non-contractual, performance-based bonus. (Target 20% of basic, grade D) § Pension: 11% of annual basic § On call allowance: 10% of basic salary plus 2 Fridays off in every 5 § Car allowance: £8,000 annually § Gym allowance £1,200 annually § Private Medical Insurance § 35 hour working week § Hybrid working: 3 days office, 2 days home § 27 days annual leave Role start date: ASAP Applicants' Privacy Notice: South Hook Gas Company Ltd (“SHG”) collect and process personal data relating to job applicants as part of our recruitment process. This notice sets out the basis on which we collect, use and disclose the personal data of our job applicants, as well as your rights in respect of such personal data. Personal data we collect may include your name, date of birth, contact details (including telephone numbers and personal email address), employment history, qualifications, professional memberships, references, information from interviews and current level of remuneration, including benefits. We obtain this information directly from you, from third parties such as your former employer(s) or from publicly available information that you post on social networking sites. SHG has a legitimate interest in processing personal data as part of its recruitment activities in order to assess and confirm a candidate's suitability for employment and to determine the successful applicant(s). In some cases, we need to process data to ensure that we are complying with our legal obligations (e.g. eligibility to work in the UK). We will not use your data for any purpose other than the recruitment process. Your information may be shared for the above purposes within SHG with members of the HR team, interviewers and the Manager of the Department in which the vacant position resides. If your application is unsuccessful, we will hold your personal data on file for 12 months. At the end of that period, your personal data will be deleted or destroyed (unless we need to retain it for longer to exercise or defend any legal claims). If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment and the periods for which employee data is held will be set out in a separate privacy notice. As a data subject, you have a number of qualified rights under data protection law, including to obtain a copy of your personal data, to require SHG to take reasonable measures to correct inaccuracies or incompleteness in your personal data, to request deletion of your personal data and to object to the processing of your personal data on the grounds of SHG’s legitimate interests. You can request further information or object to processing of your personal data at any time by contacting SHG’s Data Protection Officer: Richard Sinclair, .

About Our Client Our client is a well-established international bank with a strong presence in wholesale banking services. They provide a comprehensive range of transactional banking solutions including documentary credits, guarantees, structured finance products, and specialised trade finance services to corporate and institutional clients globally. The Opportunity We are seeking an experienced Middle Office Manager to join the Supply Chain Finance team with our client. This is an excellent opportunity to work directly with high-value clients, managing complex transactions while supporting the bank's digital transformation initiatives. The role offers significant exposure across the wholesale banking business, with opportunities for career progression into Coverage or Product Sales teams. Key Responsibilities Client Management & Service Delivery: • Directly manage relationships with key corporate clients for Supply Chain Finance and Forfaiting products, • Handle complex transactions and client queries, ensuring exceptional service standards, • Structure and execute new facilities and transactions from inception to completion, • Prepare and review facility agreements, term sheets, and credit applications, • Manage the end-to-end process including compliance, documentation, and approvals, • Support clients with digital platform onboarding and provide ongoing system training, • Identify process improvement opportunities and contribute to Lean transformation initiatives, • Ensure all transactions meet credit, compliance, and regulatory requirements, • Support anti-money laundering and know-your-customer processes Experience: • Minimum 10 years' banking experience, • At least 5 years in Supply Chain Finance (across Front/Middle Office and Operations), • Proven track record managing complex client relationships, • Strong understanding of wholesale banking products, particularly SCF structures, • Deep knowledge of credit, compliance, and operational requirements, • Excellent understanding of trade finance processes and documentation, • Exceptional client service orientation, • Strong analytical and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to work under pressure and meet tight deadlines, • High attention to detail and strong organizational skills, • Competitive salary and comprehensive benefits package, • Opportunity to work with prestigious corporate clients, • Exposure to cutting-edge digital banking platforms, • Clear career progression pathways within wholesale banking, • Professional development and training opportunities, • Dynamic, international working environment, • Collaborative culture focused on excellence and innovation

Customer Success Manager London - office based About Our Client Our client is a technology company with two unique solutions: to provides IT estate visibility and auditing for compliance and governance , and to separates applications from infrastructure to enable innovation and accelerate cloud migrations. They work in a collaborative environment with a focus on continuous improvement and customer satisfaction. Their close partnerships include AWS, Microsoft, and Google, and their clients range from large financial organizations to public sector departments. About the Role We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. This is a full-time, office based role with the office in London. As the trusted advisor and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities • Guide new customers through the onboarding process, ensuring a smooth and successful implementation., • Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs., • Drive customer retention and identify opportunities for upselling or cross-selling., • Act as the voice of the customer internally, providing feedback to Product and Engineering teams to improve the user experience., • Track customer health metrics and proactively address any risks or issues., • Deliver training sessions and create resources to help customers maximize product adoption., • Run the renewals process, ensuring each customer experiences a seamless transition to their new term. About You • Proven experience (3-5 years) in a Customer Success, Account Management, or similar client-facing role is essential., • You should have strong communication and interpersonal skills., • An analytical mindset with the ability to interpret customer data and trends is key., • Familiarity with CRM tools (e.g., HubSpot) is required., • A passion for customer satisfaction and problem-solving is a must. What will make you stand out: • Experience in the software industry., • Excellent presentation and meeting facilitation skills., • A track record of working in a customer-facing environment and driving initiatives to ensure or improve customer ROI., • The ability to digest complex data and relay it to customers in a manageable, clear, and concise way.

Job Description Your future team Murzilli Consulting, a digital aviation consultancy business unit operating within the M&K Global AG group, was established in Switzerland in 2020. It has expanded its presence with subsidiaries in Germany, Hungary, the United Kingdom, and Spain, making it a global player in the aviation consulting industry. Our goal is to assist clients in achieving success with their regulation and compliance strategies and implementations. We act as a digital outsourced regulatory department, helping clients establish effective internal regulatory functions. Our focus is on emerging technologies in crewed and uncrewed aviation, advanced air mobility, and U-space. We offer governments and private enterprises the opportunity to establish high-performing internal regulatory functions, along with services such as regulatory strategies, UAS and USSP certification, design verification, SORA approvals, and CE marking. Our customer base includes leading drone organisations who trust in our expertise. Position: Junior Project Manager Please note: this position will require up to 5 days per week to work from our office site in London. Your Responsibilities and Tasks As a Junior Project Manager at Murzilli Consulting, based in London, you will play a key role in assisting our consulting business unit with project management and process implementation activities, ensuring successful execution and timely delivery of our services. This includes: • Assisting in the management of industry or governmental projects., • Coordinating and tracking of project status, milestones and deliverables with all stakeholders in a defined communication structure., • Supporting clients onsite (up to 30%) and offsite ensuring client needs are communicated and coordinated within the project., • Contributing to stakeholder assessments and stakeholder management activities., • Preparation, coordination, roll-out and reporting of projects., • Supporting the internal definition and implementation of processes, procedures and best practices., • Helping maintain our internal knowledge management database., • Oversight of lessons learned and internal improvement activities, • Supporting internal process compliance and quality assurance. Experience and Qualification To excel in this role, you should possess the following qualifications and experience: • A bachelor’s or master’s degree in engineering, aerospace, mobility or equivalent, • Minimum 1-3 years of experience in project management, • Project certification is a plus (e.g., Prince2 or equivalent), • Excellent verbal and written communication skills in English are required, native or full professional proficiency preferred. Proficiency in another European language is advantageous., • Ability to quickly adapt to new topics, businesses, and environments, • Willingness to travel (up to 30%), • Good understanding of efficient interface communication and management, • Client-focused mindset, • Experience managing government projects or start-up projects is a plus What we offer • Ability to learn drone operational authorisation from the best in class, • Fast-growing consulting company with a supreme network of partners, • Ability to contribute directly to the future of aviation without committing to a single project, • The chance to build up new things/projects from scratch, • Personal accountability, growth and learning opportunities based on your strengths, • An inspiring working environment with the most exciting customers globally and a great team spirit More about us:

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events. With a wealth of experience, strong supporting services, and a commitment to our values, Total Management is renowned for delivering seamless, thought-out, and top-quality event and travel solutions to global corporate clients, leading brands, and respected industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. This role offers a fantastic opportunity to develop your skills and grow within the event management industry. ABOUT THE JOB As Event Manager, you are responsible for the successful project delivery of events across our key accounts, taking accountability of everything from product sourcing and distribution through to completion. This is an opportunity to grow in this hands-on multifaceted fast paced role. Working on event briefs, client proposals and merchandise requests for some of the leading brands and industry names. Enhancing our client and customer experience by working creatively, proactively and thinking outside of the box. Overcoming business challenges, providing solutions, developing relationships, and working to deadlines. KEY RESPONSABILITIES Event Planning, Logistics and Coordination: • Assist with event logistics, including managing invitation lists, tracking RSVPs, and supporting attendee communication., • Conduct research on global venues and locations., • Support in researching, selecting, and coordinating with vendors (venues, catering, AV, etc.), assisting with contract administration, and maintaining positive vendor relationships., • Assist with site visits and coordinate with onsite personnel as directed., • Support the planning of event aspects from conception to completion, including contributing to the development of detailed timelines and run-of-show documents., • The role will require travel Budget and Financial Administration: • Assist with managing event budgets for small to medium-sized events, tracking expenses, reconciling invoices, and supporting post-event financial tasks., • Coordinate shipments, printing requests, and other event-related expenses. Relationship Support: • Support in building and maintaining positive relationships with clients, suppliers, strategic partners, and internal stakeholders., • Ensure compliance with all relevant policies and procedures under guidance. Technology and Tools: • Gain a good understanding of Event AV and production by supporting senior team members., • Utilise event management software (e.g., Cvent) and other digital tools for event communications, registration, and reporting under supervision., • Proficiency with Google Suite. Time, Communication and Reporting: • Support communication across departments and assist in providing timely project updates to internal leadership and clients., • Contribute to producing event evaluation summaries and recommendations., • Maintain event calendars and assist with providing reporting to relevant stakeholders., • Demonstrate strong time management, problem-solving, and organisational skills., • Ability to anticipate needs, prioritize tasks, and work effectively to deadlines. Required Skills and Experience: • Approximately 2-3 years of experience in event support, coordination, or management in an agency, production company, or similar environment., • Excellent oral, written, and presentation communication skills., • Developing problem-solving, negotiation, and critical thinking skills., • Ability to work effectively under pressure and meet deadlines in a fast-paced environment., • Ability to collaborate effectively with internal teams, external clients, and vendors., • Self-motivated with an ability to work remotely with video calls and collaborative tools., • High level of organization and attention to detail, with a focus on accurate tasks and documents., • Willingness to travel and work after-hours as required for events., • Fluency in English is essential and proficiency in other languages is a bonus. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. Working closely with the UK (London) and US (New York) office and traveling with clients to execute events globally, there will be traveling and spending periods of time abroad, for client site visits and to facilitate events. This role offers a significant opportunity to learn and grow your event management career. WHAT IS ON OFFER • Competitive salary, • 25 days annual leave plus bank holidays, • Hybrid working, 4 days in the office and 1 day from home, • Additional 14 days per year work from home, • Medicash medical based benefit scheme, • Tech & Cycle Scheme, • Preferential Travel Rates, • Monthly Pay Day Meals & Company Socials

The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? • Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred., • Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus 1–2 global trips per year., • 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment., • Demonstrated experience coaching or managing small technical teams and leading cross-functional project work., • Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance., • Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage., • Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations., • Proven ability to read the room, calibrate communication style, and influence outcomes with board‑level stakeholders., • Organizationally and cross‑culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives., • Track record of spotting white‑space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics)., • Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms)., • Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments)., • Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva)., • Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required • Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred., • Experience in broadcasting, streaming, and videography is an asset., • Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset., • Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? • Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness., • Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy., • Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security., • Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption., • Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams., • Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences., • Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions., • Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads., • Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception. What can you expect from Mars? • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry-competitive salary and benefits package, including a company bonus. #TBDDT

Brokerage Team Manager – Insurance | South London | £45k–£60k DOE + Hybrid + Benefits Are you an experienced Insurance Team Leader ready to take the next big step in your career? This could be the opportunity you've been waiting for! About the Business We’re proud to be partnering with a highly reputable, award-winning insurance broker with unrivalled access to a thriving community of over 48,000 small businesses across the UK. Specialising in tailored insurance solutions, they are known for delivering exceptional service and value to their members. The Opportunity We’re looking for a dynamic and experienced leader to join our client’s South London office as a Brokerage Team Manager. In this pivotal role, you’ll oversee both the Sales and Existing Business teams, providing strategic guidance, operational oversight, and expert support on all things related to general insurance. You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board. Key Responsibilities • Lead and support the Sales and Existing Business teams, working closely with their Team Leaders., • Provide expert advice on general insurance matters to members and internal teams., • Assist Account Executives in delivering new business opportunities., • Produce and issue quotations, renewals, and mid-term adjustments., • Work with the existing team to work on retaining the customer service proposition, • Build and maintain strong relationships with insurers and underwriters., • Proven experience in selling SME insurance products., • CII FIT qualification (or working towards)., • Background in branch or broker sales roles., • Strong knowledge of the UK insurance market and its dynamics., • Familiarity with broking SaaS platforms (Acturis experience is a plus)., • Demonstrated success in meeting and exceeding sales targets., • Confident and capable team leader with a collaborative mindset.What’s on Offer, • Salary: £45,000 – £60,000 (depending on experience), • Hybrid working for better work-life balance, • 25 days annual leave (plus 1 extra day for each year of service up to 30 days), • Excellent company pension, • Life assurance, • Clear progression opportunities into client relationship management, • Vibrant office culture with great perks