Customer specialist jobs in Cardiff - Page 2Crear alertas

We are seeking a Customer Support & Compliance Administrator to provide essential support to both operations and compliance functions within a busy logistics environment. This role combines customer service responsibilities with structured compliance administration duties, making it ideal for s

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

We handle the boring financial stuff; like invoicing, tax reminders, and expense tracking — so our customers can focus on doing what they love. We care deeply about our customers, our culture, and our craft. Efficiently and effectively resolve customer issues, aiming for first-point resolutions wh

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

A fintech company seeks a Customer Support Specialist to act as the main contact for customer inquiries and ensure timely support through various channels. You will resolve issues, conduct product demonstrations, and collaborate with teams to enhance customer experiences. Ideal candidates have at le

Liaise with customers and customer success team, to develop engaging customer stories content. Certinia is looking for a Customer Advocacy Specialist who is passionate about sales success, customer success, and operational excellence. This role will be focused on assisting in developing customer adv

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. If you27re tech-savvy, solution-oriented, and eager to grow in a customer-facing role, this opportunity offers flexibility, s

This role involves face-to-face sales, fulfilling customer orders, and maintaining high customer service standards. Ideal candidates are target-driven with strong customer service skills, and knowledge of automotive parts is a plus.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls , focusing on assis

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. However, the primary focus is on delivering value to enterprise-level customers within the limits of the associated services they have purchased

As an Azeus Convene Customer Success Specialist, your will be the dedicated Account Manager for your assigned customers, overseeing their entire journey as serving as the intial point for escalation. Engage regularly with existing customers to successfully guide them through the implementation proce

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. If this resonates, the Customer Experience Specialist role might be your ideal opportunity. Customer Experien

Customer Happiness: You make customers feel heard, supported, and delighted. You use AI tools to save time, analyze data, and elevate the customer experience. Build trusted relationships that turn customers into advocates.

Customer Experience Specialist – Home Chocolate Factory. Support international customers with shipping, stock, and technical queries. Keep detailed and accurate records of customer interactions in our CRM (Zoho or similar).

A fintech company in the United Kingdom is seeking a Customer Experience Specialist to provide exceptional experiences for customers resolving debt accounts. The ideal candidate thrives in a fast-paced environment, has strong communication and problem-solving abilities, and can handle multiple custo

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

A leading technology firm is seeking a Senior Customer Solutions Specialist in the United Kingdom. This founding member of the EMEA team will provide exceptional technical assistance to private equity customers and guide them throughout their onboarding journey.

Minimum of 2 years of experience in customer support via chat or voice.

The Customer Solutions Design Specialist independently executes a range of workstreams in the creation of end-to-end technical designs, ensuring that business requirements are successfully translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutio

We are looking to hire an enthusiastic Senior Customer Support Specialist within our Payroll team to be an escalation line of support for customers, partners and internal teams with complex UK payroll related queries or issues. Our goal is to delight our customers and provide an amazing experience t

A well-known financial services provider is hiring a Specialist Service Consultant to enhance customer experiences through effective complaint handling. Candidates should possess strong customer service and communication skills, with a proven background in resolving customer issues. This position pr

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery.

A community-focused organization in Cardiff is seeking a Customer Experience Specialist. This permanent, full-time position involves being the first point of contact, delivering exceptional customer service, and administrative support.

A global software company is looking for a Customer Advocacy Specialist to develop customer advocates through storytelling and engagement strategies. The position is vital for driving revenue growth and enhancing customer relationships through engaging customer stories.

A debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer experiences in the debt recovery process. Ideal candidates will have experience in a contact centre, strong problem-solving skills, and be motivated to help customers achieve financial fitnes

A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-first mindset. Responsibilities include building customer relationships, using CRM tools, and collaborating with

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Handle i

Act as the primary point of contact for customer inquiries, offering timely and professional support through phone, email, and live chat. Work collaboratively with cross-functional teams to create and implement customer service processes and best practices. Superb interpersonal skills with a knack f

Reporting to the Customer Experience Team Leader, your role will be providing assistance for our customers through resolving issues, responding to urgent requests, providing a point of experience and knowledge for customer queries and ensuring that all calls are handled efficiently to reach a satisf

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

A leading aerospace company in the United Kingdom is seeking a Customer Account Associate to manage customer relationships and analyze order performance.

A leading B2B SaaS provider is seeking a Customer Success Specialist to drive adoption and increase revenue from existing clients.

Customer Collection Specialist. Customer Collection Specialist. This is a key role focused on preparing delivery, coordinating with internal departments and guiding customers through the final stages of their purchase.

Roles and responsibilities:* Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction;* Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat suppo

This is a client-facing role at the heart of how we deliver value to our B2B customers. Be the primary point of contact for customer questions, issues, and feedback. Collaborate with product and engineering to relay customer insights and advocate for client needs.

A software company based in Cardiff is seeking a customer service representative to guide customers through their software.

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Spe

We’re looking for an Onboarding & Customer Experience Specialist who’s confident making real decisions, not just passing cases along. We care deeply about our customers, our craft, and our culture. Communicate directly with customers via chat, email, and phone to request info, explain outcomes,

This role involves being the first contact for customers and delivering top-notch customer service while managing daily operations of the trade counter. The ideal candidate should have previous customer service experience, excellent communication skills, and a proactive approach to sales.

Apply4U is seeking a proactive Customer Success Specialist to help our clients get the best experience from our services. Build relationships with customers via email and video calls. Spot opportunities to improve the customer journey.

A not for profit organisation in Cardiff is seeking a Customer Experience Specialist to provide exceptional customer service and administrative support. You will be the first point of contact, handling customer queries and resolving issues with a positive attitude.

Reporting to the Customer Experience Co‑ordinator, your role will provide assistance for our customers through resolving issues, responding to urgent requests, providing a point of experience and knowledge for customer queries and ensuring that all calls are handled efficiently to reach a satisfac

The Customer Success Specialist is a critical, revenue‑generating role focused entirely on maximizing the value and utilisation of our platform within our existing customer base. Working closely with the Customer Success, Partner and Marketing teams, you will ensure our current customers are fully

The role involves managing customer billing workflows, conducting administrative tasks, answering emails, and handling customer calls. Ideal candidates will have strong communication skills and previous experience in a customer contact environment.

Independently manage high-profile customer escalations, leveraging product expertise to handle challenging customer questions and objections, de-escalate difficult situations, and consistently achieve high CSAT (Customer Satisfaction) scores. This role is great for those looking to continue in their

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assistin