Customer success jobs in Barnsley - Page 5Create job alerts

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. You will own a portfolio of education customers and be responsible for.

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner-Sales & Customer Success.

Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. Skills Required: Previous experience within a Customer Success or similar role. Clearly demonstrate the value delivered by se

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Company description:ClearCourseJob description:Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, supporting i

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Network Security Custo

The role involves identifying prospects, guiding customers to suitable products, and managing finance arrangements.

A leading data center solutions firm in Greater London is seeking a Senior Customer Success Manager to lead the delivery of operational service excellence for high-value global customers. The role involves vigorous customer engagement and advocacy, overseeing service delivery, and managing risks and

Candidates should have deep experience in Customer Success or Account Management within a SaaS business and a proven track record of leading change across complex organizations. A global SaaS organisation is looking for a senior leader to oversee a complete overhaul of their customer management func

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Drive and nurture post go‑live customers by increasi

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to own relationships with Ledgy’s existing public customers and play a key role in building out the processes that will scale Ledgy's public markets business. Scale Ledgy's public markets function by bu

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry tr

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Develop and execute customer success plans that align with customers’ business priorit

A dynamic HR solutions provider based in Greater London is seeking a Lead / Head of Customer Success & Support. In this role, you'll mentor a high-performing team and influence company strategy while driving customer retention and support initiatives.

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

We are looking for an Enterprise Customer Success Manager who will partner with Global‑e and ensure the long‑term success of our clients. Senior Enterprise Customer Success Manager. At least 2+ years experience in an Account Management or Customer Success Manager role.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev

This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers

A leading technology firm in Greater London is seeking a Customer Success Manager to enhance customer relationships and drive success. Ideal candidates will have 2-3 years in customer success or account management, excellent communication skills, and the ability to influence others.

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end delivery of operational service excellence for s

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage the Customer Success and Deployment teams to ensure client work is delivered on time, but most importantly, is generating tremendous value, and that this value is articulated clearly

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

A cutting-edge AI research company in Greater London is seeking a VP Customer Success to lead the customer journey and drive renewals. The role requires 8–15 years in customer success roles, aiming to enhance customer value and ensure satisfaction for global brands.

Customer Success Manager to drive value realization for their clients in the CIS & CEE regions. Join a fast-paced environment where your skills and customer focus will help shape success. The successful candidate will have experience in managing Enterprise accounts and should be fluent in both Engli

Customer Success, Account Management, or related leadership roles. Create clear success plans with executive sponsors, with agreed goals, timelines, and measures of success. Own customer outcomes end‑to‑end.

Deep Customer Success Leadership: Proven experience leading high‑performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on drivi

We are seeking strategic, customer-focused, and results-driven Senior Customer Success Managers to drive the success of our enterprise customers and OEM/Channel partners. Customer Success, Account Management, or Partner Success in a B2B SaaS environment. Onboarding & Deployment: Drive seamless onboa

A leading customer experience software provider is seeking a Senior Manager for Customer Success. The role entails leading a team to drive customer success through strategic adoption of AI tools and operational excellence. The ideal candidate will possess over 9 years in customer success, alongside

As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into real, measurable results on our DevSecOps platform. The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI powered DevSecOps platform by focusin

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

The Team: Customer Success Management is a dynamic global team where the work changes daily. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Re

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience sim

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry trends and customer feedback. An awesome opportunity has arisen for a Hospitality focused, Senior Customer Succe

A leading European cloud services provider is seeking a Senior Customer Success Manager in the UK. This role involves working closely with sales to assess and address customer needs while providing innovative cloud solutions.

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus). Customer Success, Professional Services, Advisory, Legal Operations,

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.