Customer success jobs in Dundee - Page 4Create job alerts

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Proactively monitor customer health to reach out to customers before risks or issues. Acting

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

A global technology leader is seeking an experienced Customer Success Manager to enhance customer satisfaction and drive business value using cloud solutions. The ideal candidate will have a strong background in managing key relationships in large organizations, possess exceptional communication ski

A leading HR technology firm in the UK is seeking a Customer Success Manager to advocate for clients and drive service excellence. Ideal candidates will have experience in customer success, strong project management skills, and the ability to deliver tailored training. This hybrid role requires coll

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

This role involves managing customer relationships, ensuring customer satisfaction, and leading technical projects.

We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. Collaborate with sales before contract signature to shape a customer success plan. Customer Success Manager EMEA (UK).

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management. Director – Customer Success (Retail Industry).

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

A leading technology firm in the UK is seeking a Lead Customer Success Manager to oversee customer account portfolios within Oracle Health. The role involves enhancing customer adoption and satisfaction, managing contract renewals, and cultivating strong stakeholder partnerships.

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting. As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increa

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Own and manage bonus calculations for the Customer Success organization. Proven track record of working closely with Customer Success teams in a SaaS or B2B

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. This role is deeply technical and hands‑on — you will serve as the engineering‑adjacent partner responsible for ensuring cust

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Success Planning: Develop and manage a personalized success plan for your customers, closely aligned to their business and talent management strategy. Customer Advoca

You will be the primary contact for your assigned customers, fostering long-term relationships and driving their success further through engagement and the adoption of new features. We are currently looking for a Customer Success Account Manager - REMOTE. Customer Success, Account Management, or a s

Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Our Customer Success team works proactively and prescriptively

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. We are seeking an enthusiastic and customer-focused individual to join our Customer Success team. As a regional custo

As an Onboarding Customer Representative you will be in charge of handling the communication, coordination and overall support for customers that acquired an iTero scanner before the clinical training is completed. Customer Success Specialist — 12-Month Contract. Ensure timely resolution to custom

We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation

Customer Success Manager at Birdeye in United Kingdom - Apply now!. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit.

Cultivate positive relationships with current customers to improve customer satisfaction, support the delivery of the account strategy to achieve required results. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Substan

Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. You’ll be successful in this role if you possess a blend of em

The Customer Success Executive exists to create Raving Fans: customers who love what we do, advocate for us publicly, and actively refer us to their networks. With an ambitious FY26 growth strategy underway, they’re now looking to expand their Customer Success function, seeking experienced practit

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR.

A leading educational technology provider in the UK seeks a Head of Customer Success to lead client engagement and ensure the successful implementation of enterprise solutions.

A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. Ideal candidates will have strong interpersonal skills and experience in customer success management. This positio

Prior experience in customer success, client support, or a similar role is preferred. Chance to make a direct impact on customer satisfaction and business success. We are currently looking for a Customer Success Specialist (LegalTech) in United Kingdom.

A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. Strong relationship-building skills and a customer-focused

Strategic Customer Success Manager. Strategic Customer Success Manager (English & Dutch). You’ll shape success plans, guide adoption, and ensure our customers see Supermetrics as a mission-critical part of their growth stack.

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. The successful candidate should be located within approxim

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Youll own and imp

A facilities management company is seeking an experienced Customer Success Manager to lead the compliance, quality assurance, and performance of a key client contract.

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Gain experience in customer success and grow your career in a fast-paced environment. Experience in customer success, support

Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies. Renewals, Sales or Customer Success Teams. Based in Seattle, Veeam protects over 550,000 customer