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Casual General Assistant Nuneaton Contract: , Casual Salary: 12.21 Hours: per week This is a travel-based role requiring flexibility to support the Nuneaton site as well as other locations as needed. Your role will involve travel to provide operational support, cover, or project implementation across the region, areas to include Gloucester, Derby, Coventry, Solihull, Milton keynes and Banbury This is a varied and hands-on position, perfect for someone who enjoys working in different environments, meeting new people, and delivering excellent customer service. We have a fantastic opportunity for you as Casual General Assistant You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers. Key responsibilities: • To support the team with serving customers, replenishing stocks, cleaning., • Prepare all service areas for the days business relating to that meal service., • Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions., • Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified., • Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery., • Empty, remove and store rubbish / recycle rubbish in the correct place., • Be prepared to occasionally work evening and/or weekend for functions and school events., • Ensuring company food standards are adhered to and wastage controlled., • Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred., • The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service., • Willingness to learn new skills and take some responsibility., • Ability to demonstrate reasonable / good understanding and use of verbal English., • Ability to demonstrate reasonable / good standard of written English and reading skills. • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)., • Free meals on duty, • Volunteers leave – up to one day per year., • Enhanced maternity, paternity and adoptive leave., • Cycle to work scheme., • Recommend a friend bonus., • Unrivalled individual training and development., • Well established apprenticeship programme., • Team & company social events., • Employee assistance programme., • Workplace pension., • Excellent career progression within a leading independent contract caterer. About us Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success. All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Vice President of Customer Success. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of working with Universities, then I'd love to talk to you. You will manage a number of existing customers, build strong relat

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

Vice President of Customer Success. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision.

We are looking to expand our Customer Success team and strengthen our consulting services. As a Consultant within the Customer Success team, you will play a critical role across both pre-sales and delivery.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

As a Customer Success Manager, you’ll be at the heart of our client relationships, ensuring customers are not only satisfied, but truly thriving on our RMS platform. Customer Success Manager - Online Brand Protection (Spanish Speaking). Customer Success Manager, Enterprise - EMEA - [IC2].

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. Customer Success & Solutions Manager – EMEA. Principal Customer Success Manager (UK-Based Remote Role).

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH. Customer Success Manager (London/UK-Based). Customer Success Manager (London/UK-Based).

The Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of Kaisa customers by increasing adoption of the Kaisa product suite via the delivery of the Customer Success Programme. Delivering the Kaisa Customer Success Programme to key customer stakehol

We’re hiring a Customer Success Manager (Level I) to support single school customers in the UK. Customer Success, Account Management, or another customer-facing role (EdTech or SaaS a plus). Escalate risks or blockers to ensure customer success.

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct cus

As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, complex customers. You will also work with Product, Engineering, Marketing, and Customer Care to shape the customer journey, advocate for customer needs, and influence prod

Own customer health and retention across complex, multi-product customer engagements. Proven success managing strategic, high-stakes customer relationships. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment.

Successful commercial experience in HR SaaS, Customer Success Management, or Account Management. As Enterprise Customer Success Manager, you will join a super dynamic team that is driving our most exciting growth accounts and opportunities. Be the first to know about Customer Success Manager opening

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Customer Success & Solutions Manager –

Map customer stakeholders & users to Customer Personas. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work. Ability to drive insights and adoption recommendations to customers by analyzing customer.

You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. As a critical member of the Customer Success team you will be responsible for the retention and expansion of our largest Enterprise customers. From a techn

What you need to bring to be successful:.

Experience leading customer success in a B2B SaaS company. Clinical Customer Success Executive (London, UK). Sign in to set job alerts for “Head of Customer Success” roles.

Build and Scale, Own, Optimize & Impact the revenue stream by driving change and maximize the effectiveness of the Customer Success team to deliver greater value and grow our customers. Managing a growing team of Customer Success Managers in your region; recruiting, hiring, and training new team mem

An experienced Customer Success Associate is required to join a busy sales and marketing team and manage client accounts. Working as part of the sales and marketing team and maintaining customer relationships. Developing and nurturing strong relationships with customers and addressing any concerns.

We’re looking for a Customer Success Specialist – UK & Nordics to lead onboarding, support, and long-term success for our customers across the region. Customer Success Specialist - UK & Nordics. Customer Success Specialist – UK & Nordics.

Document customer interactions, success stories, and escalations in CRM or customer success platform. Familiarity with customer success frameworks (CSM lifecycle, customer journey mapping). Your work will directly contribute to long-term customer retention and growth by establishing a strong foundat

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

Customer success or sales experience focused on developer tools. Experience with Totango or a similar Customer Success platform (e. We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Customer Success Engineers (CSE). If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. Desire to build long-term relati

Develop and understand customer outcomes by communicating with customers, analyse customer health metrics, run NPS and gather other feedback via Intercom. Finance / Business Valuation, Account Management, or Customer Success. Experience in working in Customer Success or studies in Finance (ideally i

As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnership. Principal Customer Success Manager, EMEA. Sign in to set job alerts for “Customer Success

The Associate, Customer Success will play a key role in managing and coordinating assigned learning programs while ensuring a seamless customer experience. The position requires close collaboration across multiple teams, including Sales, Implementation, Partnerships, Marketing, Product, Finance, and

The ACSM plays a key part in our Customer Success offering, working in alignment with the wider Customer Success team, including Professional Services, Customer Support and Customer Education. As part of the Customer Success Management Team you will drive the realisation of customer success measures

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. Your approach, opinion and results will be integral to driving success strategies for Ably customers, regardless of se

Comprehensive benefits for you and your family.Flexible hours and generous paid time off.Professional growth opportunities + LinkedIn Learning.Do what it takes to make a positive impact.Break things and rebuild to be better than before.Champion small wins and big ones.Increasing awareness, understan

As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Act as a trusted advisor to customers, adopting a customer-firs

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Proactive interest to increase customer satisfaction and deepen customer relationships. Customer Success Manager – DACH.

As a Customer Success Manager (CSM) at Spectro Cloud, you will play a critical role in driving customer satisfaction, retention, and growth. Proven track record of managing and growing customer relationships, with a strong focus on customer satisfaction and success. Collaborate with customers to dev

Company Overview: Dedicated to driving client success through tailored telesales campaigns and nurturing a robust customer base, our team is seeking Client Success Agents (CSAs) to play a vital role in initiating outbound calls, cultivating new business prospects, and establishing a qualified pipeli

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

We need a junior customer success manager to help us provide a great service to customers. Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary). You'll Learn From a Highly Experienced Customer Success Manager Who Has Worked In Unicorn Software Companies.

The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers. This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while ensu

This is not just any old Customer Success role, every day is different and you will have a central role in supporting our customers and growing a purpose driven company transforming the bereavement space. We have a fantastic Customer Success team with an outstanding reputation for delivering excepti

It’s an exciting time as the team scale up to develop the customer journey amongst a larger customer base as we expand into three tiers of Customer Success managers (currently two). To improve our Customer Satisfaction Levels: You will be responsible for customer satisfaction surveys across the bu

The Customer Success Manager (CSM) in the Services department is dedicated to ensuring our customers achieve their desired outcomes through the effective use of our products and services. Proven experience in a customer-facing role, such as customer success, account management, or consulting. Mainta

This is not just any old Customer Success role, every day is different and you will have a central role in supporting our customers and growing a purpose driven company transforming the bereavement space. We have a fantastic Customer Success team with an outstanding reputation for delivering excepti

Customer Success Manager - IT Technology/Cloud. As a Customer Success Executive, you will learn to manage your portfolio of client accounts and respond to their needs and objectives. Sign in to set job alerts for “Customer Success Executive” roles.

Customer Success or Account Management in a Saas, HR tech orlarge events industry.

You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. Improve upon our existing approaches to customer success by creating resources to help customers achieve th

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. Monitor customer health and satisfaction metrics including customer engagement and activity. Develop tailored success plans and monitor performance metric

In this role, you will lead a team of Customer Success Managers (CSMs) responsible for engaging RLDatix’s mid-market customer segment through one-to-many, programmatic engagement models—driving adoption, retention, and measurable customer outcomes at scale. The Senior Manager, Customer Success (

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

Visit the UK target customer groups, establish good and stable communication with customers, actively explore customers pain points, provide customers with professional landing solutions, guide customers to reach in-depth cooperation, and promote customer value-added services and contract renewal. C

Customer Success Manager - Real World Evidence (UK) Remote: London, UK | Northern Ireland | Portugal Apply for this role. As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and present

Knowledge of Customer Success methodology preferred, preference ToTango toolingproven experience (or experience with a similar customer success tool). The role of the Partner Customer Success Manager (CSM) is to drive onboarding,deployment, adoption, value realisation and consumption of Cisco Softwa

We're looking for a Strategic Customer Success Manager to join our growing Customer Success team, providing an opportunity to work with a wide range of our largest clients. Reporting to the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.

Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer Success or Account Management. ClickUp is seeking a Senior Customer Success Manager (CSM) to join our dynamic team. Sophisticated Customer Handling: Address challenging customer scenarios with confidence and pr

As a Technical Customer Success Manager, you will be the trusted partner for a portfolio of high-value customers, ensuring their retention, satisfaction, and long-term success. Technical Customer Success Manager (Remote - UK). Previous experience in Customer Success, Technical Account Management, or

Customer Success Manager (London/UK-Based). Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (London/UK-Based).

Get notified about new Customer Success Specialist jobs in. As a Senior Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our largest accounts. Customer Success Associate (Online Brand Protection).

Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. Champion custom

Principal Customer Success Manager. Strong customer advocacy with the ability and willingness to engage directly with customers and build relationships with C-level and VP-level stakeholders. Drive value by providing insights and analyses to customers, ensuring that they get the most out of our prod

The Senior Customer Success Manager (UK) will be responsible for driving product adoption, customer satisfaction, retention and expansion across Zoom’s UK enterprise customer base. Customer Services play a crucial role in improving the customer experience within Zoom. Have a proven track record of

We’re looking for a detail-oriented and process-driven Enterprise Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet’s software platform. Execute the customer success strategy, focusing on high touch points and relationship building with dental office

The Customer Success Manager plays a pivotal role in ensuring Powerfleet’s customers achieve their desired outcomes with our solutions. Familiarity with customer success tools and CRM platforms. Passion for helping customers leverage technology to drive business success.

Previous experience in customer facing role preferred (customer success / customer support). Customer Success Executives are a vital gateway between our customers, and our product to ensure we maintain excellence across the business and enable our customers to succeed with Sandy. The Customer Succes

The Director, Customer Success position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. The Director, Customer Success has extensive experience in working

Vice President of Customer Success. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

Your focus will be on executing customer success strategies while developing your team to deliver consistent results that contribute to the overall success and growth of the company. You will lead a team of Customer Success Managers to ensure exceptional customer experiences, reduce churn, and ident

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

Own the customer lifecycle, providing ongoing and proactive support to Sophos customers to drive high levels of customer satisfaction, deep engagement, and mutual success, resulting in a successful renewal. Experience working in customer success, technical account management, sales engineering or si

Get notified about new Customer Success Manager jobs in. Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

Customer Success Specialist | Customer Success | UK&I | Remote. Track and manage customer health, sentiment, and usage to ensure long-term success. Customer Success, Account Management, or SaaS leadership.

The Success Manager is the face of LivePerson to their customers & the main focal point for all related topics. The Customer Success Manager position is a pivotal role at LivePerson. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tool

Document customer interactions, success stories, and escalations in CRM or customer success platform. Your work will directly contribute to long-term customer retention and growth by establishing a strong foundation during the critical onboarding phase and ensuring customers are set up for success f

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Management of customer expectations and be a focus point for customer issues. Customer Success Manager (Technical), UK. Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics.

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager - Creator Monetization plat

Customer Success thrives on leveraging data, innovation, and automation, to streamline and enhance processes, predict customer behaviour, optimise engagement, and ensure seamless adoption of technology. The ideal candidate will also assist our Customer Success Managers in ensuring our customer accou

Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP. Solution Advisor Associate - SAP Academy for Customer Success - United Kingdom Hybrid). Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while

As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. A

Customer Success Manager | £25,750 plus performance bonus | Derby DE21. As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare

Customer Success Representative. Customer Success Representative, newcastle-upon-tyne, tyne and wear. Resolve queries efficiently, following up to confirm successful outcomes.

Customer Success or account management with enterprise SaaS customers. Senior Customer Success Manager, Enterprise (UKI). Senior Enterprise Customer Success Manager.

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful and have the best possible experience with us , to support growing revenue. The Customer Success Manager (CSM) is responsible for driving customer eng

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. The program will enrich your knowledge of SAP and the

You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. As Customer Success Business Partner (CSBP), you will be a trusted advisor for our key customers and strate

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. You’ll do work that matters - driving real impact and he

Experience in Strategic Customer Success, Account Management,. Skills Strategy Manager (Customer Success). We are looking for a Senior Customer Success Manager to serve as the.

Customer & stakeholder focus - You will need to understand the existing customer journey and use this to help the team critically evaluate processes, prioritising customer satisfaction and commercial goals. Understanding each customer's requirements and building strong relationships by ensuring thei

Get notified about new Customer Success Specialist jobs in. Customer Success Specialist (Accountancy Knowledge). The Customer Success Specialist will be responsible for:.

We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results. As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Do you enjoy being part of a team that collaborates to deliver

We are looking for an English and German speaking Customer Success Manger (CSM) to become an integral part of our Customer Success team. As a CSM, you will lead the customer through their journey at Dot Compliance, facilitate adoption and ensure engagement. You will be working in collaboration with

Hands-on experience with customer success platforms like Gainsight, ChurnZero, Salesforce, Catalyst, or similar tools. Strategic Customer Success Experience:. Elevate customer success stories, contributing to referenceable accounts and testimonials.

As a core member of our Customer Success team, you will work directly with our largest Thanx customers to ensure they are successful and grow their business using Thanx tools. Customer Success Management: Manage your book of business to ensure adoption and strong customer health in line with company

We're looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. Prior involvement in refining or building customer success processes from the ground up. Senior Technical Customer Success Manager.

Successfully planning, prioritizing and handling a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use c