Customer success jobs in Scunthorpe - Page 10Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Account Management / Customer Success type background. Report directly to the VP of Customer Success.

A leading cloud monitoring company is seeking a Technical Account Manager to ensure customer success by advising on technical support and product adoption.

Customer Success is a growth engine — you’ll love this role. Experience in Customer Success, Account Management, or similar. There’s over a trillion pounds sitting in UK pensions, yet the industry is dominated by outdated products and poor customer experiences.

You will manage customer inquiries, collaborate with internal teams, and ensure a positive customer experience. A global leader in computer-based testing is looking for a Customer Relations Program Coordinator in Greater London.

A global software leader is seeking a Customer Success Account Manager to manage key customer relationships, ensuring effective use of the company's specialized technology. The ideal candidate will have 3–5+ years in Customer Success or Account Management, with strong communication skills and a de

Design and execute a comprehensive customer engagement strategy that drives satisfaction, value realisation, and long‑term success. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize val

Suitable candidates will possess strong customer service skills, excellent communication abilities, and a thorough understanding of customer needs. A leading sustainable building materials company based in Solihull seeks a Sales & Customer Service Advisor. This role involves managing the customer ex

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. This remote posi

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. Own customer renewals and churn prevention across the direct customer base. Establish clear success metrics including Gro

A global credit intelligence firm seeks a Customer Success Specialist in London. Join a company dedicated to creating an inclusive work environment and driving success in the credit markets.

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

You'll build our Customer Success playbook from the ground up, establishing processes, metrics, and best practices that will scale with us. Whether you've established a Customer Success function, led a new team, or pioneered a strategic initiative, you know what it takes to create structure from amb

We’re now hiring a Scaled Customer Success Manager to join our Customer Success team. You have 2 to 3 years of experience in Scaled Customer Success within SaaS, working with SMB customers, owning a large portfolio. You’ll lead the build out of our Scaled Customer Success strategies, processes a

Ideally 3+ years experience in Customer Success, Account Management, or a customer‑facing SaaS role. Owning the success of Happl’s customers, ensuring they successfully launch, adopt, and scale modern employee benefits globally. Leading structured success planning, executive check‑ins, and qua

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

Data‑Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Customer‑focused: Proven track record of building and managing customer relationships, incl

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Experience in Customer Success is required; additional experience in Professional Services (PS) or in a Sales Engineer (SE) role is preferred, particularly within Cloud or On-Premises environments. Senior

Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Brings relevant experience from Customer Success, Account Management, Consulting, or Advisory roles within a data

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Enterprise Customer Success Manager.

The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. This role operates as a trusted advisor

The ideal candidate has at least 2 years of experience in Customer Success, preferably in the security sector, and strong communication and problem-solving skills. A leading cybersecurity firm in Greater London is seeking a Customer Success Manager. You will be pivotal in guiding customers through t

The ideal candidate will have a proven track record of success, helping customers achieve their goals while collaborating with various teams within the company. A leading cybersecurity firm is seeking a Senior Technical Account Manager to drive customer adoption of its cloud security platform. This

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. Build, lead, and men

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

Scout is hiring for a Customer Success Manager. Scout, our AI recruiter, is hiring on behalf of a fast-scaling company that’s looking for a Customer Success Manager who can turn onboarding into advocacy, and support into loyalty. Continuously improve the customer experience based on data and feedb

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experience in a high‑growth startup or scaling Customer Success function. Build and

A leading SaaS security company is seeking a Customer Success Manager based in London. You will guide customers through their security and compliance journeys, ensuring their success and satisfaction with Vanta's solutions. Responsibilities include onboarding, monitoring customer health, and collabo

Customer Success Manager – Document Cloud. We are looking for a dedicated Document Cloud Customer Success Manager to join our ambitious Digital Media team. Proven track record of meeting or exceeding sales targets or customer success goals.

Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the CS organisation. As a Strategic Customer Success Manager (CSM), you will be the trusted, executive‑facing partner for a portfolio of Eptura’s most

Customer Success Manager (CSM). Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achie

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Coordinate SAP resources across Customer Success Managers, Services, Sales, Product and Global Customer Success Centres. Empower mutual customer and SAP success across the customer adoption lifecycle.

The successful Customer Success Manager applicant will have:. As the Customer Success Manager, you will guide customers from on-boarding through renewal and expansion. Contribute to our Customer Success playbooks, processes and reporting.