Customer success jobs in Scunthorpe - Page 13Create job alerts

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. As an EMEA Seni

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. You’ll manage around 40 customer relationships including some recognisable high-street names, with total ownership post-onboarding. Own BAU, strategic success, rete

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Share best practices and contr

Senior Technical Customer Success Manager. Excellent relationship-building skills: You care deeply about delighting customers.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Knowledge of the end to end customer s

A leading B2B SaaS provider is seeking a Customer Success Specialist to drive adoption and increase revenue from existing clients.

Ein führendes Fintech-Unternehmen im Vereinigten Königreich sucht einen Account Manager, der für die Betreuung eines eigenen Portfolios von Neu- und Bestandskunden verantwortlich ist.Sie werden die Kunden während des Kreditprozesses unterstützen und sicherstellen, dass sie optimal von unseren P

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. Customer Success Leadership: Own and manage a portfolio of s

A GitHub CSM uses a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business Key Performance Indicators (KPI’s), success measures, and customer expectations. Using a data-driven approach, adapts customer success plans and timel

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction surveys, support Customer Innovation Workshops. Be the voice of the customer when dealing with the Product Management, Professional Services and Support teams. Gauge c

We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring. As we continue to scale our SaaS business, this role will

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Customer Success, Technic

Customer Success within a SaaS environment. Role: Customer Success Manager in the Construction SaaS sector. You will act as the trusted advisor for Tier 1 and Tier 2 contractors, driving adoption and expanding relationships with key accounts to ensure maximum value from the platform at every stage o

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

A leading SaaS company in Greater London seeks a Customer Success Manager to oversee Mid-Market client accounts. The ideal candidate will have significant experience in customer success within a B2B SaaS environment, excellent analytical and communication skills, and the ability to engage with senio

Identifying and understanding a customer’s adoption status and support history throughout the post‑sales cycle; determining how to incorporate these elements into the overall customer success strategy. The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of t

Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services. Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the companys compe

A growing SaaS company in Greater London is looking for a Finance Manager to handle all day-to-day finance functions, reporting directly to the CEO.This is a hands-on role that offers direct exposure to CEO and PE investors, along with a salary up to £75,000, enhanced pension, and strong holiday al

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

Help build and refine our Customer Success playbook, contributing ideas and exerting ownership over its development. Customer Success, Account Management, or related experience in a high‑growth B2B SaaS environment or within the Legal Tech space. The way legal work gets done is changing – and Cu

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post-sales customer journe

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

Partner closely with the entire Customer Success organization to provide a world‑class customer experience. Work to reduce time to value for the customers by guiding operational workflows for the customers. In this role, you will report to the Manager, Customer Success and Support.

The role involves optimizing customer support and success, focusing on incident management and operational governance. A leading UK-based technology services business is seeking a Head of Customer Operations in Lancashire. This is a hybrid position, requiring in-person presence three days a week, wi

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Customer‑centric mindset with strong empathy and a deep understanding of customer needs. Growth (Sales, Customer Succes

As a Strategic Customer Success Manager (CSM), you will be the trusted, executive-facing partner for a portfolio of Eptura's most strategic customers. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the

In Customer Success, Account Management, or other post‑sales customer‑facing role. Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations – all working together help our customers secure and accelerate their business. You w

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The ideal candidate will have 7+ years in a customer-fac

A fast-scaling tech company in Greater London is seeking a Customer Success Manager to oversee customer journeys from onboarding to renewal. The ideal candidate will have over 2 years of experience in customer success or account management and possess excellent communication and organisational skill

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the. Junior Customer Success Manager - Software £32k Base + £12k

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

A leading technology solutions provider in the United Kingdom is seeking a Customer Success Manager to drive customer satisfaction and product adoption. Successful candidates will have at least 5 years of experience in customer success, along with strong communication and problem-solving skills. Thi

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Provide ongoing product enablement for customers across product catalogue.

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

A leading dental software company is looking for a strategic Customer Success advocate to enhance service delivery and engage customers in the United Kingdom. Prior experience in Customer Success and excellent communication skills are essential for success in this impactful position. You will lead b

In dieser Rolle verwalten Sie ein eigenes Kundenportfolio und stellen durch hervorragenden Service langanhaltende KundenBeziehungen sicher.Hauptaufgaben umfassen die Durchführung von Verhandlungen, die Pflege von Kundendaten und das Organisieren persönlicher Meetings, verbunden mit einem strategis

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you’ll be resp

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Serve as the voice of the customer and provide internal feedback on how we can better ser

Key Responsibilities* Act as primary CS contact for an assigned customer portfolio* Understand production workflows, challenges, and priorities in the non-woven / paper / converting industries* Conduct QBRs, success reviews, health-checks and value reporting* Drive adoption of newly released feature