Customer support specialist jobs in HorleyCrear alertas

We are seeking a skilled a Heavy Equipment Mechanic to maintain, service, and repair a wide range of ground support equipment. This hands-on role is ideal for a technician with strong heavy vehicle, plant, or similar mechanical experience, looking to work on essential airport equipment that directly impacts aircraft turnaround times and operational safety. Key Responsibilities • Carry out routine servicing, inspections, and safety checks in line with OEM standards, • Diagnose and repair faults across mechanical, hydraulic, pneumatic, and electrical systems (12/24V), • Read and interpret technical manuals, wiring diagrams, and schematics, • Use diagnostic tools to confirm and resolve faults effectively, • Respond to breakdowns at airport or customer sites in a timely and professional manner, • Complete accurate job cards, parts requests, and service records, • Work safely in line with company procedures, airport rules, and health & safety standards Equipment You Will Work On • Tow tractors, belt loaders, baggage tractors, and aircraft stairs, • Ground power units (GPU), air start units (ASU), and air conditioning units (ACU), • Aircraft de-icers and specialist airport maintenance equipment, • Electric and hybrid GSE as the industry transitions to sustainable operations Ideal Candidate Profile • Class 1 HGV Licence essential, • Experience in HGV, bus, plant, construction equipment, forklift, or GSE maintenance, • Strong knowledge of hydraulics, engines, drivetrains, and basic auto-electrics, • Ability to interpret schematics and technical manuals, • Customer-focused and calm under pressure, with strong prioritisation skills, • Full UK driving licence, • Must live within a reasonable commuting distance of Gatwick Airport What’s on Offer • Permanent position within a growing UK aviation support operation, • Salary of up to £50,000 per year depending on experience, • Overtime paid at time and a half outside core hours, • Ongoing training on GSE and specialist systems, • Varied work across different assets, airports, and customer sites, • A role that makes a direct impact on airport operations and reliability

Salary: Up to £32,000 + Bonus + Excellent Benefits Service Engineer - Gatwick – Fusion Utilities Hire So, who are we? We are Fusion Utilities Hire, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Service Engineer based in Gatwick you’ll be responsible for: • Servicing the company’s hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand., • Servicing customer-owned equipment and attending onsite breakdowns to provide timely technical support., • Inspecting returned equipment for damage, triaging customer‑caused issues and liaising with the office to process damage reports., • Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements. This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am - 5.00pm And here’s what we’d like you to have: • Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive‑mechanic backgrounds are well suited., • Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required., • Full driving licence essential for attending breakdowns; a forklift licence is an advantage., • Positive, customer‑focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone. We look forward to receiving your application! #ACMM150

A not-for-profit financial organization in Crawley is hiring a Customer Service Representative to manage customer queries, handle complaints, and support colleagues. The ideal candidate will have a GCSE Level education, experience in administration or customer service, and strong communication skill

The CRM & Retention Specialist reports to the CRM & Retention Manager and supports the delivery of an integrated customer retention strategy, including data analysis and tactical initiatives to improve retention for HCUK, dealers, and Original Equipment Manufacturer (OEM) partners. Support maintenan

A leading specialist trade merchant in Crawley is seeking a Service Engineer to service the hire fleet and support customer-owned equipment. In this full-time role, you will ensure equipment readiness, provide technical support onsite, and inspect returned equipment.

This role involves clerical support, customer service, and data entry in a fast-paced environment.

The CRM & Retention Specialist reports to the CRM & Retention Manager and supports the delivery of an integrated customer retention strategy, including data analysis and tactical initiatives to improve retention for HCUK, dealers, and Original Equipment Manufacturer (OEM) partners. Support maintenan

A leading convenience retail platform in London is seeking a Customer Care Specialist to join their team. This role involves engaging with customers via phone, email, and chat to resolve issues efficiently, demonstrating a commitment to customer satisfaction. Candidates should have experience in cus

A reputed recruitment agency is seeking a Service Desk Associate in the East Midlands to provide 1st line technical support. This role involves resolving everyday IT issues for customers, maintaining ticket records, and working collaboratively with senior engineers. Previous IT support experience is

The role involves acting as the primary point of contact for customers, ensuring effective communication and support.

Candidates should have a customer-focused mindset and a problem-solving attitude, with SAP knowledge being a distinct advantage. A leading global energy company is seeking a Sales Support Advisor Aviation for a full-time role in Greater London. This entry-level position involves managing queries, su

A UK-based manufacturing company is seeking a full-time Business Support Agent to enhance customer experiences. You will support business customers by ensuring prompt responses to inquiries about orders and product information while maintaining accurate records via CRM systems.

Customer Onboarding & Support Specialist. Acting as trusted guides, Onboarding Specialists provide structured support, education, and training throughout the entire onboarding journey. Provide professional education and onboarding‑related customer support as required.

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales t

A leading business travel company in the East Midlands is looking for a customer service professional to join its team.

A leading customer success platform is seeking a Senior Customer Support Associate to enhance customer satisfaction and support. Responsibilities include providing support via various channels, leading product training, and maintaining a high customer satisfaction level.

As the Technical Customer Service Specialist, you will provide customer support and technical support to English speaking global business clients using their innovative communication platform and hardware. We are hiring for a Technical Customer Support Specialist to join a global technology speciali

An alternative personal loan provider in Greater London is looking for a Customer Solutions Specialist to optimize customer experience through effective engagement and outstanding service. The ideal candidate will have experience in account management and a mindset focused on solving problems for vu

A recruitment agency is seeking a Sales Administrator to support the sales team in Long Eaton, UK. You will handle administrative tasks, ensure smooth order processing, and assist with customer inquiries. A proactive and customer-focused attitude is essential for success in this fast-paced environme

A reputable recruitment agency is seeking an experienced Customer and Sales Support Administrator located just outside Horsham. The role includes handling customer inquiries, managing sales quotations, and scheduling engineers, making it ideal for someone with strong organizational skills and experi