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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: • Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain., • Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology., • Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads., • Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future, • Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products., • Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring:, • Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins)., • Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews., • Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity., • Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships., • Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability., • Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: • Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain., • Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology., • Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads., • Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future, • Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products., • Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring:, • Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins)., • Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews., • Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity., • Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships., • Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability., • Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: • Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain., • Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology., • Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads., • Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future, • Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products., • Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring:, • Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins)., • Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews., • Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity., • Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships., • Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability., • Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: • Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain., • Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology., • Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads., • Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future, • Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products., • Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring:, • Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins)., • Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews., • Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity., • Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships., • Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability., • Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: • Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain., • Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology., • Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads., • Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future, • Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products., • Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring:, • Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins)., • Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews., • Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity., • Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships., • Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability., • Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: • Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain., • Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology., • Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads., • Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future, • Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products., • Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring:, • Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins)., • Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews., • Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity., • Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships., • Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability., • Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impactIf you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

• £33,000 - £38,000 per annum + bonus, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply Here at Halfords, we’re looking for a skilled Vehicle Technician / MOT Tester to join our team. If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you. As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported. Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Must have a full drivers licence with no more than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Personal Trainer to join our team! As a Personal Trainer you will deliver high quality Personal Training sessions, including programming plans and guiding our members in the gym environment to support them to achieve their goals." We will support growing your client base with a 3 day PT induction and continue growing your passion within health and fitness through our CDP courses. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • · 50% net revenue and £5 on top when you run your 16th session each week. (minimum £16.00 per session and £21 per session from your 16th, weekly), • Flexible working hours - You choose when you are available for 121 training sessions. ( minimum 25 hours a week ), • Free Club Membership for you and your family!, • Discount on food and drinks., • Opportuni ty to train and develop in sports massage qualifications and 400+ CDP training courses., • Holiday Pay, • Access to our Benefits Suite . About you : As a Personal Trainer: • Please be aware , you must hold a minimum Level 3 CIMSPA to apply for this role, • You will have a passionate about health and fitness and able to support and inspire our members achieve their goals ., • Have o verall great communication and interaction skills, • Be s elf-driven with a positive outlook, • Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Personal Trainer to join our team! As a Personal Trainer you will deliver high quality Personal Training sessions, including programming plans and guiding our members in the gym environment to support them to achieve their goals." We will support growing your client base with a 3 day PT induction and continue growing your passion within health and fitness through our CDP courses. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • · 50% net revenue and £5 on top when you run your 16th session each week. (minimum £16.00 per session and £21 per session from your 16th, weekly), • Flexible working hours - You choose when you are available for 121 training sessions. ( minimum 25 hours a week ), • Free Club Membership for you and your family!, • Discount on food and drinks., • Opportuni ty to train and develop in sports massage qualifications and 400+ CDP training courses., • Holiday Pay, • Access to our Benefits Suite . About you : As a Personal Trainer: • Please be aware , you must hold a minimum Level 3 CIMSPA to apply for this role, • You will have a passionate about health and fitness and able to support and inspire our members achieve their goals ., • Have o verall great communication and interaction skills, • Be s elf-driven with a positive outlook, • Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Personal Trainer to join our team! As a Personal Trainer you will deliver high quality Personal Training sessions, including programming plans and guiding our members in the gym environment to support them to achieve their goals." We will support growing your client base with a 3 day PT induction and continue growing your passion within health and fitness through our CDP courses. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • · 50% net revenue and £5 on top when you run your 16th session each week. (minimum £16.00 per session and £21 per session from your 16th, weekly), • Flexible working hours - You choose when you are available for 121 training sessions. ( minimum 25 hours a week ), • Free Club Membership for you and your family!, • Discount on food and drinks., • Opportuni ty to train and develop in sports massage qualifications and 400+ CDP training courses., • Holiday Pay, • Access to our Benefits Suite . About you : As a Personal Trainer: • Please be aware , you must hold a minimum Level 3 CIMSPA to apply for this role, • You will have a passionate about health and fitness and able to support and inspire our members achieve their goals ., • Have o verall great communication and interaction skills, • Be s elf-driven with a positive outlook, • Have a passion about customer service." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water. Affinity Water Account Manager Operational Area: Water Efficiency Team Reference: AWAM05 Contract: Fixed Term Contract – 31st March 2027 Hours: Full-time, 37.5 hours per week Salary: Circa £35,000 Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote Role Overview As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme. This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work. In return we offer you: • A competitive salary, • Generous holiday entitlement of 25 days per annum plus public holidays, • Health Cash Plan and 24-hour Healthline, • Employee Assistance Programme - including mental health helpline and face to face counselling., • Salary sacrifice schemes including cycle to work and pension contributions, • Family friendly policies to support work/life balance with time off in lieu for out of hours activities, • Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: 31st May 2026 Interview date: W/C 8th June 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.

Job Title: Multi Trade Operative (Plumbing/Carpentry) Contract Type: Permanent Salary: £39,080.97 per annum Working Hours: 40 hours per week, full time Working Pattern: Monday to Friday Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Multi Trade Operative (Plumbing/Carpentry) The role is to carry out general multi trade works for planned maintenance upgrades, including, but not limited to kitchens and bathrooms. Sites will mainly be occupied by our customers and the locations will be across the organisation’s stock. The successful candidate will be provided with a van, fuel card and all PPE.About you We are looking for someone with • Experience within the construction sector • A good understanding of legislation in maintenance and property management • Good standard of education Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.Role Profile • Carrying out general multi trade activities including painting and decorating, tiling, and plastering etc. in accordance with One Direct’s performance specifications. • Carrying out routine carpentry and plumbing tasks as required. • Completing works in accordance with the current Building Regulations Approved Documents and the Regulatory Reform (Fire Safety) Order 2005. • To work flexibly as part of a team to deliver the annual component replacement target. • Responsible for carrying out all jobs allocated via One Serve and to meet with all necessary system requirements from start through to completion. • Responsible for maintaining, replenishing and keeping records of materials issued for van stock on One Serve. • Ensuring Health and Safety procedures and processes are followed at all times. • Demonstrate excellent customer service standards and a work ethic that avoids complaints. • Responsible for carrying out other duties as deemed necessary by your line manager. If these duties are of a greater level of responsibility or skill of those required in the post then full training and appropriate supervision will be provided • Ensure that responsibilities for Health and Safety are properly understood and discharged as defined in One Direct’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people. • Comply with the Equal Opportunities and Diversity Policy • Comply with the data protection act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public) • To carry out any other reasonable duties as requiredPerson specification Knowledge, Skills and Experience Essential • Experience within the construction sector • A good understanding of legislation in maintenance and property management • Good standard of education • Good customer service skills • Effective communication skills, both oral and written • Self-motivated, assertive and confidentDesirable • Proven track record of problem solving, identifying and resolving issues promptly • Possessing resilience and ready to take responsibility • Housing and/or buildings knowledge • NVQ 2 or NVQ 3 qualifications in painting and decorating, and/or plastering, and /or tiling would be desirable.

£Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension An excellent opportunity for a technically minded engineer with experience in cloud, IoT, or telematics to join a global market leader, offering strong career development, hands-on project exposure, and the chance to work on innovative connected solutions. Do you have experience supporting connected or cloud-based systems? Are you looking to develop your career within a fast-growing, technology-driven environment? Established for over 40 years, this global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With continued international expansion, the business is investing heavily in its Connected Services offering, creating exciting opportunities for talented individuals to join the team. In this varied role, you will support both the delivery of Connected Services projects and ongoing technical support operations. You'll work closely with engineering, product, IT, and customer-facing teams to ensure smooth deployment and performance of connected fleet solutions. This will involve troubleshooting technical issues, supporting platform rollouts, managing systems and data, and contributing to continuous improvement initiatives. You will also gain exposure to international projects and benefit from strong training and progression opportunities. This role would suit an engineer with experience in cloud platforms, IoT, telematics, or technical support, who is looking to grow their career within a forward-thinking and expanding organisation. The Role: • Provide technical support for connected platforms and devices, • Troubleshoot hardware, connectivity, and cloud-based issues, • Assist with project delivery, rollouts, and system management, • Collaborate with internal teams and support service improvements, • £Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Healthcare + Enhanced Pension The Person: • Experience with cloud, IoT, or telematics systems, • Strong troubleshooting skills across hardware and software, • Familiar with ticketing tools and basic networking concepts, • Organised, proactive, and a strong communicator, • Commutable to Dartford Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Technical Manager A growing food business is looking to appoint a Technical Manager to support technical, quality, and compliance activities across their supply chain. This role will involve working closely with suppliers, growers, and internal teams to ensure products consistently meet customer, legal, and food safety requirements. The Role Key responsibilities include: • Managing technical and quality standards across the supply chain, • Supporting supplier approval and audit processes, • Conducting supplier visits and technical reviews, • Supporting sustainability and continuous improvement initiatives, • Ensuring retailer and customer compliance standards are maintained, • Producing technical reports and KPI data, • Working cross-functionally with operational and commercial teams About You We are keen to speak with candidates who have: • Experience within food manufacturing or fresh produce, • Strong understanding of food safety and retailer compliance, • Experience with audits and supplier management, • Knowledge of standards such as BRCGS and HACCP, • Strong communication and organisational skills What’s On Offer • Opportunity to join a growing and forward-thinking business, • Varied technical role with supplier interaction, • Competitive salary and benefits package

Junior Technical Manager I am recruiting for a fresh produce business supplying high-quality fresh produce to major retailers across the UK. Working closely with a network of UK and international growers, they are committed to delivering safe, compliant and consistently high-quality produce. The Role My client is looking for a Junior Technical Manager to support their technical team, with a strong focus on supplier management and compliance. This is a great opportunity for someone looking to develop a career in fresh produce technical, with exposure to both UK and global supply chains. Key Responsibilities • Act as a key point of contact for suppliers on technical and compliance matters, • Maintain and review supplier documentation, including specifications, HACCP and audit reports, • Ensure all supplier information meets customer and legal requirements, • Support the approval and ongoing monitoring of suppliers, • Assist with due diligence, traceability and product integrity processes, • Work closely with growers and packhouses to resolve quality or compliance issues, • Support customer technical queries and retailer requirements where needed, • Maintain internal systems and databases with accurate, up-to-date information About You • Experience in a technical or quality role within fresh produce, • Understanding of food safety, fresh produce, quality systems and supplier assurance, • Confident in communicating with fresh produce suppliers and building strong working relationships, • Highly organised with strong attention to detail, • Comfortable managing documentation and working with data If this sounds like the role for you then apply! Or alternatively, get in contact with Adam on 01780480530 or email adam@morepeople.co.uk

Title: Dual Clinic Manager Location: Dartford covering Maidstone Hours: 40 hours per week Salary: £45,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary, • Free or discounted optical products and procedures, • Career progression, • Modern working environment with superb technological support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Field Service Engineer – Heavy Plant & Construction Equipment 📍 Dartford, Kent 💼 Full-Time | Permanent 💰 Salary: £40,000 – £44,000 + Overtime A leading international machinery and equipment provider is seeking an experienced Field Service Engineer to join its expanding service team. Operating across the construction, material handling, recycling, and transport sectors, the company has built a strong reputation for delivering high-quality equipment and exceptional aftersales support throughout the UK and internationally. Working Hours: • Monday – Wednesday: 8:30am – 4:30pm, • Thursday: 8:30am – 4:00pm, • Friday: 8:30am – 3:30pm ✅ Overtime paid at enhanced rates, including time and a half and double time where applicable. Key Responsibilities: • Service, maintain, and repair heavy construction and plant equipment, • Diagnose mechanical, hydraulic, and electrical faults using diagnostic equipment and technical expertise, • Carry out breakdown repairs and routine maintenance efficiently and safely, • Identify additional service and repair opportunities while on customer sites, • Complete electronic job reports, timesheets, and service documentation accurately and in real time, • Install software updates and support equipment optimisation, • Order and manage parts required for repairs, • Provide customers with technical support and maintain high service standards, • Attend manufacturer and product training courses when required, • Participate in overtime and call-out rotas where necessary Candidate Requirements: • NVQ Level 3, City & Guilds, or equivalent qualification in:, • Plant Maintenance, • HGV, • Agricultural Engineering, • or a related discipline, • Proven experience servicing and repairing heavy plant, construction, or agricultural equipment, • Strong diagnostic and fault-finding skills across:, • Diesel engines, • Hydraulics, • Transmissions, • Electrical systems, • Good understanding of modern diagnostic systems and computer-based service tools, • Strong communication and customer service skills, • Ability to work independently and manage workload effectively, • Full UK driving licence What’s on Offer: • Competitive salary of £40,000 – £44,000, • Overtime paid at enhanced rates, • Company vehicle and tools, • Pension scheme with employer contributions, • Healthcare cash plan and GP access, • Enhanced family leave and sick pay, • Employee discounts and salary sacrifice schemes, • Ongoing manufacturer training and career development, • Long service recognition and team engagement initiatives This is an excellent opportunity for a motivated engineer looking to join a well-established and supportive business offering strong career progression and industry-leading training opportunities.

£Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Enhanced Pension + Healthcare An excellent opportunity for a technically minded individual with strong customer service skills to join a global market leader, offering long-term career development, hands-on training, and a varied support role across innovative products and systems. Do you have experience in a technical support or customer-facing engineering role? Are you looking to join a growing organisation where you can develop your skills and progress your career? Established for over 40 years, this multi-award-winning global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With a strong reputation for innovation and quality, the business continues to expand internationally and invest in its people and technology. In this hybrid role, you will act as the first point of contact for customers, providing technical support and product guidance across a wide range of systems and services. You will handle incoming queries via phone, email, and digital platforms, supporting both pre-sales and aftersales activities. The role will involve troubleshooting technical issues, logging and managing cases, supporting training initiatives, and working closely with internal teams to deliver a high level of customer service. This role would suit someone with a technical background in electrical, electronics or electromechanics who enjoys problem solving and delivering excellent customer support in a fast-paced environment. The Role: • Provide 1st and 2nd line technical support via phone, email, and online tools, • Troubleshoot customer issues and support pre- and post-sales queries, • Log and manage support cases within the ticketing system, • Assist with training, documentation, and internal collaboration, • Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Excellent Benefits The Person: • Technical background (electrical, electronics, electromechanical, automotive), • Experience in a customer-facing technical role, • Strong fault-finding and problem-solving skills, • Good communication and organisational ability, • Commutable to Dartford Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Salary \n \n Between about £34,445 and £37,568 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • Typical annualised earnings of between about £34,445 and £37,568, based on experience, with overtime available (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions)\n\n \n\n • Working different shifts with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to hold a PCV driving licence (category D) with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Hours: 37.5 per week Salary: £33,300 + uncapped OTE (£49,200) The Role We’re looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you’ll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You’ll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets. What You’ll Be Doing • Lead and manage day-to-day telesales operations to maximise performance and productivity, • Coach and develop team members through feedback, and regular 1:1s, • Run engaging team meetings, training sessions, and performance reviews, • Track, analyse, and report on sales performance, KPIs, and customer feedback, • Handle escalated customer queries with professionalism and efficiency, • Motivate your team to achieve targets while maintaining a positive, high-energy culture, • Ensure compliance with company policies and industry regulations, • Deliver hands-on coaching, including “ride alongs,” to embed best practice selling techniques What We’re Looking For • Proven leadership experience in a telesales or call centre environment, • Strong communication and motivational skills with the ability to inspire a team, • A data-driven mindset with the ability to turn insights into action, • Confident using CRM systems, MS Office, and call centre technology, • Highly organised with excellent time management skills, • Professional, customer-focused, and results-driven Desirable Experience • B2B telesales experience, • Previous experience supervising or mentoring a sales team What We Offer You • Basic salary £33,300 with a high-earning bonus structure, • OTE £49,200, • Regular sales incentives, competitions, and rewards, • Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working hours (your weekends are yours), • Industry-leading training, coaching, and career progression, • Pension scheme in line with auto enrolment, • Health Care plan – money towards your dental, optical and treatment therapies, • Ample free parking Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group. Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Erith | Monday–Friday | OTE £33,600+ Are You Driven to Win? Würth UK is looking for ambitious, target-hungry Telesales Consultants to join our fast-paced, high-performing team in Erith, Kent. This role is ideal for someone who thrives in a competitive sales environment, enjoys smashing targets, and wants to be rewarded for performance. You’ll take control of a warm, established customer base and be trusted to maximise every sales opportunity, upselling, cross-selling, and reactivating accounts to drive revenue growth. If you’re motivated by commission, recognition, and progression, this is the role for you. Why Würth? Würth is a global sales powerhouse, operating in over 80 countries with 400+ companies and 64,000 employees worldwide. We dominate the industrial consumables market across multiple industries, and we continue to grow — fast. We back our sales force with industry-leading products, structured training, and clear pathways to success. At Würth, results are recognised, rewarded, and celebrated. Your Day to Day • Deliver high-volume outbound sales activity, • Maximise revenue from an existing customer portfolio (no cold calling!), • Drive new product sales on every call to grow basket value, • Protect and grow your territory by strengthening customer relationships, • Unlock more revenue by reigniting dormant accounts, • Maintain accurate customer records to support sales performance How You Will Succeed • A competitive mindset with a hunger to hit and exceed targets, • Confident, persuasive communication skills, • Strong objection handling and closing ability, • High energy, resilience, and self-motivation, • A results-driven attitude with a strong work ethic, • Desire to build a sales career in a global organisation What We Offer You • Basic salary £24,531 with a high-earning bonus structure, • OTE £33,600+, • Regular sales incentives, competitions, and rewards, • Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working hours (your weekends are yours), • A high-performance, competitive, and supportive sales culture, • Industry-leading training, coaching, and career progression, • Pension scheme in line with auto enrolment, • Health Care plan – money towards your dental, optical and treatment therapies, • Ample free parking Apply now and power the growth of our network! We are committed to fostering inclusion and diversity for the future success of the Würth Group. Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants.

• Operations Manager / Business Operations Manager / Office Operations Manager, • Dartford, • Up to £65,000 plus package, • Office-Based, • Genuine Long-Term Leadership Opportunity Eligo are representing a growing Electronic Fire & Security business seeking an experienced Operations Manager to oversee the internal operational functions of the business and become the key office-based operational lead. Working closely alongside the Operations Director and central support team, this position will effectively operate as the internal “Number 2” within the business, responsible for ensuring the office, support functions, workflow and operational coordination run smoothly day-to-day. The Operations Director remains responsible for all field delivery, engineers and site operations. This role focuses on leading the central support side of the business across operations, coordination, administration, workflow and commercial support functions. Key Responsibilities: • Scheduling and engineer coordination, • Office operations and workflow management, • Quotations and quote follow-up, • Customer communication and support, • HR coordination and administration, • Finance oversight and reporting, • Team coordination and delegation, • Process improvement and operational support The Ideal Candidate: This role would suit someone who enjoys being office-based, operationally hands-on and heavily involved in the day-to-day running of a business. You may currently be working as a: • Operations Manager, • Business Operations Manager, • Office Operations Manager, • Service Operations Manager, • Contracts Manager, • Operations & Support Manager, • Senior Office Manager ready for progression Candidates from the following sectors are particularly relevant: • Electronic Fire & Security, • HVAC, • Facilities Management, • Building Services / M&E, • Lift Maintenance, • Utilities, • Other service-led engineering environments What We’re Looking For: • Strong organisational and operational capability, • Experience coordinating engineers, workflow or service operations, • Commercial awareness and customer-focused mindset, • Calm under pressure and able to manage multiple priorities, • Hands-on approach with an ownership mentality, • Leadership potential and ambition to progress This is not a highly corporate environment and we are not expecting someone to have covered every single responsibility previously. The successful individual will likely be someone who has naturally broadened their responsibilities over time within an SME business through trust, capability and operational instinct. The Opportunity: This is a genuine long-term opportunity to become a highly influential part of a growing business. You will work closely with senior leadership, help shape operational structure and processes, and have the opportunity to grow into a senior operational leadership position over time. For the right person, this role can genuinely go places. For a confidential discussion, please get in touch.

Job Description: Who we are? Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years. With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future. If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive. We are looking for: A European Operator to join our Dartford team. In this role, you will play a key role in managing services to and from Europe, acting as the primary point of contact for all associated overseas partners. You will be responsible for the smooth, efficient coordination of Europe controlled business generated by our internal commercial branches, as well as business managed by our international partners. In this role, you will ensure all assigned services and partner relationships are handled cost-effectively while consistently meeting, and exceeding, customer expectations. Some of the many benefits we can offer in return: • Flexible Hybrid Working: 3 days on site and 2 days from home, this will be 4 week rolling rota, your days on site will change each week., • Hours Monday to Friday 9am to 5.30pm., • Convenient Onsite Amenities: Free car parking and an onsite canteen, • Generous Time Off: Benefit from 25 days of annual leave plus all UK bank holidays., • Comprehensive Support: Receive bereavement leave and sick pay when you need it most., • Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness., • Generous referral bonus., • Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance., • Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards. What you will be doing: • Act as first point of contact for Europa branch network and overseas partners, escalating issues as required, • Controlling the arrival of cargo into the hub ensuring the freight is available to be delivered on time., • Arranging deliveries with customers (external and internal) and partners to agreed SLA, • Communicating with customers (external and internal) and partners to manage ongoing relationships, • Research and understand financials of the service to find more profitable means to operate and making the optimum commercial decisions to reduce real cost, • Investigate cost saving with COT’s/DOT’s and routing options – maximising operating efficiency, • Planning of groupage departures What you will bring to the role: • Experience in an operational, customer service or support role within the logistics sector., • Strong, confident personality, with customer service or operation sales background., • Time management and communication skills., • Excellent at building relationships with internal and external customers., • The ability to prioritise and to pro-actively deal with situations and use initiative., • Driven to succeed within the workplace. Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner. Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note that an offer of employment is subject to the completion of satisfactory pre-employment checks.

Eglantine Villa Care Home, Eglantine Lane, Horton Kirby, Dartford DA4 9JL CQC rating: Good Carehome.co.uk rating: 9.8/10 Salary: Up to £23.00. per hour depending on experience Permanent 42 hours per week , 3 days on the floor and 6 hours supernumerary. 8am-8pm shifts in the home. *Welcome bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • You’re passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships., • A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 28 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. and NI. *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Platform Lift Engineer London Salary: Up to £45,000 Are you a Platform Lift Engineer looking to take the next step in your career? If the answer is Yes, please read on…. We are a well-known and established Lift Service, Installation and Repair company. Due to our ever-growing lift service portfolio, we are looking for a Lift Service Engineer to cover the London . Key Responsibilities of the successful Platform Lift Engineer: • Management of your own lift service route in London, • Attend lift breakdowns and undertake planned servicing and maintenance work., • Providing Service and PPM work at customer sites, • Provide technical support and advice to customers and maximise the first-time fix rate, • Travelling throughout the coverage area in London Key requirements of the successful Platform Lift Engineer: • NVQ Level 3 qualified in Lift Engineering, • 2 years of experience in a Lift Service / Maintenance Engineer position, • Relevant qualifications for the position, e.g. J Modules, • Proficient with fault finding, diagnosis and repair on either/both Passenger and Goods lifts, • Self-motivated, reliable, and organised, • Full UK driving licence and prepared to travel with the role If you are interested in this Platform Lift Engineer opportunity, please use the application link indoth

Join Aldi as a Career Starter Store Apprentice and enjoy a rewarding 12-15 month experience that combines hands-on learning with formal training. With the support of a friendly and close-knit team, you’ll gain valuable insights into store management and work towards achieving a Level 2 Retailer qualification. This role offers a variety of everyday challenges, ongoing learning, and great opportunities to develop your career in retail management.Key Responsibilities• Provide friendly, efficient customer service• Stock shelves, check product quality and maintain strong merchandising standards• Operate tills accurately and promptlySkills & Experience• Friendly, approachable, and ready to support customers and the team• Hardworking and comfortable being busy and on your feet• Reliable and flexible with a can-do attitude in a fast-moving environment• Retail experience is a plus but not essential - attitude matters most!Our Benefits• Competitive salary package and paid breaks• 28 days annual leave which includes bank holidays• Complete a Level 2 Retailer and Functional Skills qualification• Comprehensive training and ongoing development to build your career• Access to wellbeing programmes and lifestyle discounts including gym membership and entertainment• A supportive team and positive work environment where you’re valued every dayBefore you applyShifts can start as early as 6am and f...

Right Match Recruitment Group is working in partnership with a well established and international organisation based in Rainham, Essex to recruit a forward thinking Compliance Technologist to join their team.This is an exciting, full-time and fixed 9 months maternity cover contract role. Overall purpose of job: Champion Technical compliance to food safety, legal requirements and quality standards by ensuring successful management of specifications and suppliers, and supporting internal compliance processes Key areas of responsibility: Primary Responsibilities To maintain and improve company's Health and Safety, Food Safety and Quality standards, and the requirements of any accreditation (ie. BRCGS, FEMAS, etc.), legislative, and customer requirements. To work in compliance with company's Quality Policy and support the company's Health & Safety and Food Safety & Quality Culture. To operate in line with the requirements detailed within the company's policies and practices detailed within the company's Quality Management System (QMS). Be a champion for food safety & quality throughout the business Manage, record and monitor consumer/customer complaints. Facilitate investigation, closure and trending. Manage and maintain raw material and finished product specifications Manage and maintain documentation relating to suppliers and raw materials Support the artwork process, including artwork approvals and pack copy ...

SC Cleared VCF / Aria Architect / Consultant Location: Remote, with some adhoc customer travel Rate: INSIDE IR35, 700.00 - 800 PD Job Description We are seeking an experienced SC Cleared VCF/Aria Architect with expertise in VMware Cloud Foundation (VCF9) and associated technologies, including VCF9 and Aria. The successful candidate will leading the design, requirements gathering and deployment planning activities across both the customer and their key supplier. Candidates must be live SC Cleared Architects and Consultants with strong expertise in VMware Cloud Foundation (VCF), automation, and the Aria platform to support this large-scale public sector programmes. Roles are contract-based. Key Responsibilities Design, architect, and deliver VCF-based infrastructure solutions in secure environments Provide hands-on expertise across: VMware Cloud Foundation (VCF v3-v9) NSX, SRM, and Aria Lead and contribute to automation initiatives, including: Mapping VCD to VCF 9.1 (including pre-release versions) API-driven integrations and workflow automation Lead and facilitate structured design and requirements-gathering workshops with the customer and key third-party suppliers, ensuring alignment on business objectives Produce and own high-quality design documentation and deployment workbooksRequired Skills and Qualifications Active SC Clearance. Proven experience as a VCF/Aria Architect, or in a similar architecture role. De...

Store Manager (Part time) - Sidcup.So, you're a natural leader ready to keep our store running smoothly? Well, this role could be perfect for you. As a Store Manager, you'll set the standard. You'll work with the Store Directors to empower your team to make the right decision for each customer, creating an excellent customer experience while delivering business objectives. But while you support others, we'll support you and your development too. We'll be there to help you grow your people management skills and always make sure you can get the best out of yourself. It's an important job, but we think you're up for the challenge. Are you a natural leader with a true desire for coaching and the ability to build strong lasting relationships with others?Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Salary: Competitive- DOE, • 28 days annual leave (Pro rota) plus your birthday off., • 2 days per week including weekend working., • Specsavers Perks - our discounted benefits scheme, • Annual subscription to the “Headspace” app, • Pension contribution, • WeCare ...

Location: Hybrid / Remote (UK-based) Salary: £45,000 - £50,000 Job Type: Permanent Start Date: ASAP / Flexible Overview We are currently working with a growing Odoo Business Partner that is looking to appoint an experienced Odoo Functional Consultant to support a range of ERP implementation and transformation projects across their client base. This position is ideally suited to someone with strong functional consulting experience within Odoo ERP environments who is comfortable working in a client-facing role, understanding business requirements, and delivering tailored ERP solutions aligned to operational needs. The successful candidate will play a key role throughout the full project lifecycle, working closely with stakeholders, end users, and technical teams to ensure successful project delivery and strong customer engagement. Key Responsibilities Deliver functional consultancy services across Odoo implementation and optimisation projects Gather and analyse client business requirements and translate these into functional specifications Configure and customise Odoo modules in line with operational and business requirements Lead workshops, demonstrations, stakeholder meetings, and user training sessions Support clients through testing, go-live, and post-implementation phases Work closely with technical and development teams to ensure successful project delivery * Prov...

I am recruiting for a fresh produce business supplying high-quality fresh produce to major retailers across the UK. Working closely with a network of UK and international growers, they are committed to delivering safe, compliant and consistently high-quality produce. The Role My client is looking for a Technical Assistant to support their technical team, with a strong focus on supplier management and compliance. This is a great opportunity for someone looking to develop a career in fresh produce technical, with exposure to both UK and global supply chains. Key Responsibilities Act as a key point of contact for suppliers on technical and compliance matters Maintain and review supplier documentation, including specifications, HACCP and audit reports Ensure all supplier information meets customer and legal requirements Support the approval and ongoing monitoring of suppliers Assist with due diligence, traceability and product integrity processes Work closely with growers and packhouses to resolve quality or compliance issues Support customer technical queries and retailer requirements where needed Maintain internal systems and databases with accurate, up-to-date informationAbout You Experience in a technical or quality role within fresh produce Understanding of food safety, fresh produce, quality systems and supplier assurance Confident communicating with fresh produce suppliers and building strong working relationships Highly or...

Chef Manager - Sidcup £35,000 per annum Monday - Friday 8am - 4pm Are you a natural leader with a passion for food and a head for kitchen management? We're looking for an experienced and motivated Chef Manager to lead our kitchen team and deliver exceptional food and service every day. As Chef Manager, you'll be the driving force behind both the kitchen operations and the food offering. You'll be hands-on in the kitchen, leading by example while also managing all aspects of food production, kitchen standards, team development, and client satisfaction. Key Responsibilities: • Oversee the day-to-day running of the kitchen, • Lead and support a small kitchen team, • Plan and deliver high-quality menus using fresh ingredients, • Manage food safety, hygiene, and health & safety compliance, • Handle stock control, ordering, and supplier relationships, • Manage budgets, costs, and wastage efficiently, • Maintain excellent client and customer relationships Our ideal candidate: • Previous experience in a Chef Manager or Senior Chef role, • Strong cooking skills and a passion for quality food, • Experience managing a kitchen team, • Good understanding of kitchen financials and controls, • Excellent communication a...

We have an exciting opportunity to work for a nationally / globally recognised business, considered to be the leader in its field. Pay rates from £16.00 phr to £24.00 phr for the role of 7.5 T driver based in Thurrock We offer full support for you to succeed in your role! First Call Contract Services are an employer of choice for candidates from many backgrounds, such as 7.5 T, or class 2 HGV home delivery driver, Please note, these are Temp to perm positions and the positions will become permanent after 12 weeks for the right candidates . Pay : • £16.00 phr, • £24.00 phr after 8 hours daily, • Weekly pay Shifts for HGV Class 2 / 7.5 Tonne Driver: • Monday to Saturday, • 06:00 start and finish, approx. 8 to 10 hours a day, • Working as part of a two person crew Main Duties of 7.5 T driver : • Home Delivery up to 15 + drops daily, • Working as part or a two person crew, • delivery of items to customer room of choice, • Have good teamwork Why work with First Call? • Working with First Call Contract Services gives you many additional benefits!, • Money saving offers and discounts at your fingertip, • 24/7 GP helpline, • Discounted Gym membership in over 2500 gyms, • Online Payslip Access, • Personal Insurance This is a fantastic opportunity for the right candidates to begin a c...

Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Crayford and support the team driving The Power to Supply, making us the customers’ natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You’ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We’re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting a...

Beauty Consultant | Bluewater | Up to £13ph + Commission We are currently seeking a passionate and customer-focused Beauty Consultant to join a globally recognised luxury beauty brand at Bluewater. This is an exciting opportunity for an experienced retail professional who thrives in a fast-paced, client-led environment and enjoys delivering elevated, personalised beauty experiences. As a Beauty Consultant, you will act as a true brand ambassador, creating memorable customer interactions through expert product knowledge, tailored consultations, and exceptional service. You'll confidently engage with clients, build lasting relationships, and play a key role in driving commercial success across fragrance collections. This role is perfect for someone with previous luxury beauty or fragrance retail experience who is confident approaching customers, achieving sales targets, and bringing energy and enthusiasm to the shop floor. Key Responsibilities • Deliver engaging, luxury customer experiences through confident and proactive service, • Build strong customer relationships through personalised consultations, • Support exciting product launches, in-store events, and promotional activations, • Recommend products based on customer preferences, routines, and lifestyle needs, • Consistently achieve and exceed individual sales and KPI targets, • Maintain exceptiona...

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lo...

Salary: £30,000 per annum + bonus Our Mobile Tyre Technicians use their expertise to deliver a fantastic customer experience in the field. Receiving bookings through an electronic device you’ll order and collect stock from your base location, load the van and plan your route. Driving to customers’ homes or workplaces you’ll carry out booked jobs, working to the highest technical and safety standards. You’ll be responsible for the safe keeping – and driving - of the National Mobile van and all equipment, and will have: • Experience of removing, repairing and fitting tyres, gained either in a garage or on the road, • Experience of providing great face to face customer service, • The ability to manage your time, act on your own initiative and identify the best way forward, • Stock management experience, • Confident using computers, • A full driving licence with no more than 6 points, • An understanding of Health & Safety regulations and practices. This role is full time, 44 hours per week, working weekdays 08:30 – 17:30 with a 1 hour unpaid break and Saturday – 08:30 – 12:30. A van and tools are provided for use during shifts and during the optional one hour call-out period either side of each shift. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future, • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

No two days are the same — you’ll be juggling customer interaction, sales support, CRM activity and commercial reporting, all while working closely with experienced colleagues in a supportive team environment. Supporting the sales team with administration, reporting and pipeline activity. Prepar

Customer Service Support Agent. Provide high-quality support and exceptional service. Manage customer records & emails proactively.

Part-time: 3 days per week (shift-based, Monday–Sunday). Spa Duty Manager (Part-Time) (3 days a week). You will oversee all departments, support front-of-house operations, and ensure a seamless customer journey from arrival to departure.