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  • Commercial Catering Engineer
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    Commercial Catering Engineer
    3 days ago
    £20–£50 hourly
    Part-time
    Harlow

    We are a small family-run Rational approved service partner looking for an experienced and reliable Commercial Catering Equipment Engineer to carry out servicing, maintenance and repairs of Rational ovens, both gas and electric. The Role You will be carrying out servicing, maintenance, fault finding and repairs on Rational Combi ovens at customers sites. This role is ideal for an experienced engineer who enjoys working independently and wants the earning potential of being paid per completed job. What We Offer * Paid per job completed – competitive rates depending on the type and complexity of the job * Fully stocked company van provided, including tools and commonly required parts * Rational training required and provided if you have not already completed the relevant training this year * Regular work with established commercial customers * Variety of service, maintenance and breakdown work * Opportunity to specialise further in Rational equipment * Performance/customer satisfaction bonuses * Friendly and supportive family-run working environment * Long-term opportunity within a growing business Required Qualifications & Experience * CCN1 – Gas qualification * COMCAT 1, 2, 3 & 5 * 18th Edition Electrical * Good understanding of safe isolation procedures * Experience working with commercial catering equipment * Rational oven experience is required – update training will be provided where necessary * Confident working on both gas and electrical equipment * Full clean UK driving licence * Good fault-finding and diagnostic skills * Professional approach and excellent customer service skills * Ability to work independently and manage your own workload The Ideal Candidate We are looking for an engineer who is reliable, hardworking and takes pride in their workmanship. You should be confident diagnosing faults, completing repairs efficiently and dealing professionally and politely with customers. The role is paid per completed job, making it particularly suited to an experienced engineer who is efficient, self-motivated and enjoys working independently. Job Type: Full-time including some weekends Pay: Per completed job – competitive rates based on job type and experience Vehicle: Fully stocked company van provided Training: Rational training provided where required Licence: Full UK driving licence required

    No experience
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  • Delivery Driver
    Delivery Driver
    8 days ago
    £11–£13 hourly
    Part-time
    Buckhurst Hill

    Have you ever thought of being a Delivery Driver? Do you love driving and want a fun, flexible role in a fast-paced team environment? At Kaani Kaana, we are a friendly, family-run company dedicated to delivering excellent customer service and ensuring all deliveries arrive piping hot and on time, every time! We make sure to look after our team and offer competitive pay, great benefits, and structured training programs to help you learn new skills and progress within the company. About the Role As a Delivery Driver, you will play a vital role in ensuring our customers receive their orders safely, accurately, and on time. You will serve as the face of our business, providing exceptional customer service while maintaining the high standards and reputation of Kaani Kaana. • Working Hours: Standard shifts fall within 5:00 PM – 10:00 PM. (e.g., 5:00 PM–9:00 PM, 5:30 PM–9:30 PM, or 6:00 PM–10:00 PM). • Shift Flexibility: Hours may vary depending on business needs. You will always be paid for a minimum of 3 hours per shift on quieter days, and overtime is available at your standard hourly rate during busier periods. • Vehicles: Drivers must use their own car. Key Responsibilities Delivery Duties • Deliver customer orders safely, securely, and promptly, strictly adhering to road traffic laws and safety policies. • Ensure all food arrives piping hot, in excellent condition, and presented professionally. • Provide outstanding customer service, resolve basic queries courteously, and uphold a positive brand image. • Manage cash and card transactions accurately in line with company procedures. • Report any delivery issues or incidents to management promptly. • Return delivery bags to the store immediately after each delivery. In-Store & General Support When delivery demand is low, you will assist as part of the team with simple day-to-day tasks, including: • Placing stickers on lids. • General cleaning and maintaining the cleanliness of the store, delivery station, and customer areas. • Following hygiene, health, and food safety procedures. • Acting as a helpful hand to support the smooth running of the business. Requirements & Essential Skills • Age: Must be 18 or older. • Licence & Vehicle: Valid UK Driving Licence and access to your own car. • Work Authorization: Must possess and present valid Right to Work documents for the UK. • Availability: Available to work evenings and weekends (Mon–Sun options available). Overtime may occasionally be required. • Attributes: Good communicator, hard-working, enthusiastic, willing to learn, and passionate about doing a great job. • Uniform & Professionalism: Must maintain a clean, professional appearance wearing dark trousers, dark trainers, and a Kaani Kaana branded top while on duty. • Vehicle Policy: Passengers are strictly prohibited in your car during your shift. Pay & Delivery Rates • Competitive Base Pay: Industry-leading pay with comprehensive training provided. • Delivery Allowance: Earn £1.00 per delivery for distances up to 3.5 miles, plus an extra £0.50 per additional mile beyond 3 miles. • Tips: Keep 100% of the tips you receive! Benefits We pride ourselves on offering some of the very best benefits in the industry: • Annual Team Parties: Annual Eid and Christmas parties with music, food, drink, and entertainment—plus you can invite up to two family members on us! • Staff Meals: Wholesome team meals provided, along with bottomless tea while working. • Generous Discounts: 30% off food for all employees, and 20% off for family and friends. Deliver takeaway orders safely and on time while providing polite customer service and following all road safety requirements.

    Immediate start!
    No experience
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  • Van Driver
    Van Driver
    1 month ago
    £29000–£32000 yearly
    Full-time
    Kelvedon Hatch

    Job Title: Driver / Yardsmen Location: CM15 0LB (In-person, UK-wide travel) Salary: £29,000 - £32,000 (depending on experience, skills and performance) About Us: We are a growing supplier of flat pack cabins, flat pack containers, storage containers, and welfare units across the UK. We pride ourselves on delivering quality products and excellent service to our customers nationwide. The Role: We are looking for a reliable and hardworking 3.5 tonner Flatbed or Trailer Towing Driver / Installer to join our team. This is a split-role position combining driving, deliveries, installations, and general yard duties. However, the successful candidate will spend the majority of their time on the road, carrying out deliveries at customer sites. 45 hours per week is the minimum for a full-time roll, but part time rolls are also considered. Key Responsibilities: • Deliver flat pack cabins, containers, storage units, and welfare units across the UK., • Perform some heavy lifting as part of the job, both at the depot and delivery sites., • Assist with general yard duties when not on the road, including loading, small maintenance and offloading., • Willing to work indoors and outdoors in variable weather conditions Requirements: • A clean valid UK driving licence with optional towing capability (B+E licence preferred)., • Physically fit and comfortable with heavy lifting., • Work Monday to Friday. Flexible working hours are required to beat traffic — early starts and later finishes are part of the job., • Reliable, punctual, and able to work independently and as part of a team., • Previous experience with towing, delivery driving, or installation is an advantage but not essential — full training can be provided., • Forklift driving experience but not essential. Full training can be provided. What We Offer: • Competitive pay between at £29,000 - £32,000 / year, with potential to increase based on experience and performance., • Full training for installation work. Installation includes relatively easy assembling tasks and set up for the products., • Friendly team and supportive working environment., • Company events, • Employee discount, • On-site parking How to Apply: If you think you’d be a good fit for this role, please send us your CV and a short cover note explaining why you’re interested. Job Types: Full-time, Part-time, Temporary, Contract Pay: £29,000.00-£32,000.00 per year Benefits: • Free parking, • On-site parking Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Receptionist / Administrator
    Receptionist / Administrator
    1 month ago
    £12.71 hourly
    Part-time
    Epping

    We are seeking a detail-oriented Receptionist to join our team. The ideal candidate will be responsible for managing the front desk, providing administrative support, and ensuring efficient office operations. There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, ensure that appointment bookings are well- managed, provide a safe and high- quality service and assist with keeping health records accurate and up-to-date.The main responsibilities of the roles include: • Greeting and directing all patients., • Making appointments and giving out appointment cards, where required., • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc., • Dealing with requests for information, and managing problems and complaints., • Advising patients of practice procedures., • Supporting our 'on duty team'., • Answering the telephone, promptly. Further training will be available to further your skills to support your professional development.About the CandidateWe are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes: • Excellent communication skills, with a clear and polite telephone manner., • Ability to work in a polite, confidential and discreet manner, respecting patients at all times., • Experience of working with the general public, being sensitive and empathic in distressing situations., • Confidence to work as part of a team and ability to "think on your feet"., • Strong IT and administration skills., • Previous medical or healthcare receptionist experience is desirable. Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. Job Type: 20+ hours Work Location: In person

    Immediate start!
    Easy apply
  • Workshop Manager
    Workshop Manager
    1 month ago
    £30000–£40000 yearly
    Full-time
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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