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We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

At Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. The world is changing, and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors. It’s how we’ve made the difference for 75 years. Transforming performance for agreen,inclusiveandproductiveworld. Due to increased demand across the Energy & Natural Resources sector, our North West team is expanding and looking to appoint experienced Risk Managers / Risk Leads to support a major nuclear programme. This is an opportunity to join a high-profile, complex infrastructure programme at the forefront of industry transformation, working within a collaborative and growing delivery environment. We are keen to engage with individuals who bring strong project/programme risk expertise, particularly within regulated or capital-intensive industries. Candidates will be required to be on-site in Warrington 3 days per week. The Risk Manager / Risk Lead will be responsible for the identification, assessment, and management of risks and assumptions across projects and programmes of varying scale and complexity. The role combines hands‑on delivery of risk management activities with a broader remit to support risk process improvement, stakeholder engagement, and integrated project controls. You will play a key role in ensuring risks are effectively understood, managed, and communicated to support successful delivery to time, cost, and quality objectives. As a Risk Manager, you have a passion to provide services as required by our clients, which may include: • Planning, designing and implementing risk management processes tailoring to the client’s needs and aligning with best practice., • Facilitation of risk workshops with subject matter experts., • Creation and maintenance of risk registers and other risk information., • Challenging risk information to enhance the quality of risk data so that it is robust., • Drive the implementation of mitigation actions against associated risks across projects and programmes., • Assist the project team with the identification and development of management responses which are measurable and specific, that support the post mitigated positions., • Conduct Quantitative Risk Assessment and analysis (QRA) for cost and schedule impacts to support the understanding of the project’s remaining risk exposure., • Demonstrate basic to practitioner competency with tools such as Safran, @risk, PRA or similar., • The production of timely and efficient risk reporting using tools such as Microsoft (PowerPoint, Word and excel) and Power BI. Familiarity with web-based database/reporting tools – ARM, Xactium, Predict, Tableau., • Collaborating with other Project Controls disciplines to maintain alignment of project information., • Working with the supply chain to understand and incorporate the risks they present to clients. You have professional Risk Management experience in one or more sectors across the whole Project lifecycle. While nuclear experience is desirable it is not an absolute requirement. You have the ability to adjust risk strategies and process in response to change and have excellent communication skills to convey complex risk information to all stakeholders. You are conversant with risk management systems such as Safran, @risk, PRA. Strategic awareness and critical thinking are key, with the ability to confidently assess the implications of various risk scenarios. You also: • Will be able to obtain BPSS level security clearance., • Bachelor’s degree in Engineering, Risk Management, Finance, Business Administration, or a related field desirable or demonstrable experience., • Are a member of a relevant professional body e.g., Institute of Risk Management (IRM), Association for Project Management, • Familiarity with at least one risk standard or approach (ISO31000, APM, Orange Book, IPA), • A risk qualification such as APM Risk Certificate Level 2 or Management of Risk (MoR) is desirable, • Have good verbal and written communication skills., • Have good research and analytical skills., • Have stakeholder management experience., • Have experience of working within a Project Controls team., • Have a desire to work within the nuclear sector. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects. Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e‑mail accounts, are considered property of Turner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. #J-18808-Ljbffr

At Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. The world is changing, and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors. It’s how we’ve made the difference for 75 years. Transforming performance for a green, inclusive and productive world. Due to increased opportunities and demand in the Energy & Natural Resources division, the team are recruiting for Cost Engineers to join a diverse and supportive team during a period of significant growth. Our Energy client is at the forefront of industry leading change, and we are keen to speak to like‑minded individuals with senior cost engineering experience to see what Turner & Townsend can offer you. A Senor Cost Engineer will be responsible for work packages and projects of varying size and complexity. Due to the nature of the programme of works, work packages may vary in size with Cost Engineers accountable for control of cost on multiple smaller projects or one which could be significantly larger in value. A Cost Engineer will be responsible for taking the lead on cost control for multiple non‑related projects or single highly complex projects within the programme of works. They will understand and manage relationships between time, cost, risk, change, reporting and scope, with accountability for creating and maintaining robust cost controls and reports that provide our clients with accurate data to drive management decisions. They will play a key role in ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. As a Cost Engineer, you have a passion to provide services as required by our clients, which may include: • Tailoring Cost Control approaches to meet the client’s needs and aligning with best practice., • Implementing, administering, and maintaining cost control systems and procedures to track project budgets, commitments, expenditures, and forecasts., • Working with the Integrated Project Team to establish a robust, integrated, well structured, accurate Performance Measurement Baseline (PMB) and support the change control process., • Development of project Cost Breakdown Structures (CBS), align the time phasing of budgets against the Work Breakdown Structures (WBS), to accurately track and control actual costs., • Map and integrate cost estimates to the Work Breakdown Structure, in order to set the project budget against the correct Work Packages, Planning Packages and Control Accounts., • Adherence to NEC or FIDIC contract processes for management, control and reporting of cost data, • Lead the production of accruals to ensure that the Actual Cost of Work Performed (ACWP) is accurately reflected in a timely manner in the cost data., • Support the change process by providing cost information for change notes and to underpin forecasts., • Update project forecasts to ensure comprehensive and aligned Estimate To Complete (ETC)., • Work with the project team to set out and implement cost capture requirements, including ensuring appropriate work orders (WO) are in place, structure of requisitions, aligning Purchase Order (PO) structure with WO’s and ensuring sub contract data provided can be used to monitor and control costs, • Align Purchase Orders with CBS to give clarity of Cost Performance Indices at an appropriate level within the Project;, • Validate and interrogate supply chain data to assist in accurate cost forecasting and trending and work with the supply chain to understand variances, drive cost accuracy and timely and accurate reporting, • Ability to interact with Management / Leadership members when delivering updates on Cost Control within a complex project/programme environment., • Ability to guide and influence whilst delivering to cost control processes, on complex projects/programmes along with all associated processes & reports., • Demonstrate leadership whilst developing technical ability of delivery and cost control team. You have professional Project Controls experience specialising in Cost Engineering/Control in one or more sectors across the whole Project lifecycle. While nuclear experience is desirable it is not an absolute requirement. You have a detailed understanding of Earned Value Management (EVM), progress reporting, forecasting and performance reporting and analysis and can coordinate and work with other teams utilising your multi‑disciplinary knowledge. You will be a strong communicator, able to demonstrate leadership behaviours with the ability to influence, manage, motivate, coach and develop a team by fostering a diverse and inclusive environment. You promote empowerment and contribution and have a passion to build a community and support network beyond your delivery role. • Will be able to obtain BPSS level security clearance., • Are a member of a relevant professional body e.g., Association for Project Management, Project Management Institute., • Are familiar with different cost performance reporting and cost forecasting techniques., • Have experience leading Cost Control Assurance activities as part of project performance cadence., • Understand how other aspects of Project Controls (Scheduling, Risk Management, Reporting, Change Control) interact with Cost Control is desirable., • Have excellent verbal and written communication skills., • Have the ability to make risk‑based decisions where the parameters are unclear, and judgement is needed., • Have strong leadership skills with the ability to mobilise, inspire and lead by example., • Have strong stakeholder management experience., • Can navigate through conflict situations and defuse tension., • Have a desire to work within the nuclear sector. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work‑life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us atwww.turnerandtownsend.com/ SOX control responsibilities may be part of this role, which are to be adhered to where applicable. It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e‑mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. #J-18808-Ljbffr

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com If you are looking to broaden your industry experience and progress your career within cost management, our Manchester team are seeking experienced Cost Management Specialists at all levels. You will have the opportunity to work on a range of industry leading infrastructure projects, across sectors including rail, aviation, marine/ports, utilities, highways and nuclear. • Establishing friendly, professional and appropriate relationships with clients, colleagues and other parties involved in the projects and programmes we support., • Administering a variety of contracts in accordance with project objectives and policies., • Providing accurate project cost monitoring, forecasting and reporting to completion in line with budget., • Pro-actively monitoring and managing cost variance and contract cash flow and ensuring that applications are made correctly and in a timely manner., • Collaborating with client and contractor teams to manage the delivery of project deliverables, KPIs, and objectives, including programme performance, cost control, and value engineering., • Managing contract change effectively, ensuring that projects remain within governance and adopt best practice., • Driving improvements in the accuracy of forecasts and budgets., • Proactively providing sound commercial knowledge and support to all stakeholders., • Ensuring that final accounts are negotiated and agreed., • Leading people and commissions as needed., • Excellent communication, • Contract Management (NEC3, Option A,C & E preferred), • Cost Management, • Change management and control, • Valuation, • Risk Management, • Procurement, • Estimating, • Pricing, • Reporting, • Collaborative approach and best-for-project attitude, • Sharing best practice, • People management, • Commission management, • Identifying and driving efficiencies and improvements through the project life cycle, • Good knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering., • Ideally Degree qualified (or equivalent) in a relevant subject, • Ideally hold or be working towards an appropriate professional body membership or equivalent Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter, Instagram, LinkedIn. It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. #J-18808-Ljbffr