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The Opportunity Please note this is a Defence client and you will need Security clearance Security Clearance: British Citizen or a Dual UK with British. We’re looking for a Quality Assurance Engineer to join a well established Quality Assurance team within Electronic Engineering. In this role, you’ll support a variety of electronic equipment under development, helping to ensure quality standards are met, risks are minimised, and products are delivered reliably to customers. You’ll work closely with Product Assurance Managers and engineering teams across major projects, playing a key part in preventing product non conformance and enhancing customer satisfaction. What You’ll Be Doing • Creating, reviewing, and maintaining equipment quality planning documentation., • Ensuring compliance with Electronic Engineering BMS (Business Management System) procedures., • Planning and supporting Product Life Cycle reviews, ensuring actions are tracked and completed., • Managing product non-conformance, including:, • Facilitating the non-conformance process, • Supporting defect investigations in both design and manufacturing, • Providing data analysis and summary reports to senior management, • Identifying and mitigating quality risks across in house equipment to reduce issues and improve satisfaction., • Supporting engineering process improvements and contributing to local audits., • Planning and delivering quality-focused micro-training sessions to help raise awareness, competency, and efficiency across the engineering team. What We’re Looking For • HNC/HND in Engineering or Quality Assurance, or strong equivalent experience., • Significant experience in Quality Assurance, ideally within Electronic Engineering., • Hands-on knowledge of quality tools and methodologies (8D, RCA, DMAIC, etc.)., • Strong understanding of the product lifecycle, particularly during development phases., • Strong analytical skills, including:, • Ability to run and interpret Excel reports, • Experience using SAP QM, • Familiarity with document management tools, • Continuous improvement mindset with the ability to take initiative and drive improvements.

Network Security Engineer (SOC) Job Description Please note this role will require candidates to gain DV Clearance. An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting critical systems and ensuring the integrity and security of the network infrastructure. The opportunity: Join a forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our clients’ organisations’ network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate “purple team” highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of the IT environment. What we're looking for from you: ESSENTIALS • Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing), • Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto., • Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection., • Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring., • In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication., • Understanding of network architectures and security zones (DMZ, internal networks)., • Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES • Understanding of cyber security capabilities and their integrations to networks infrastructure., • Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools., • Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration., • Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome., • Experience with LDAP, and application traffic flow root cause analysis., • Previous experience to identify root cause from (TBC for review – Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Overview Position - Network Security Engineer (SOC) – Permanent Location – Stevenage (Onsite Shift work) Salary - £50k (Plus £2k bonus and shift allowance of £8k) Keywords: Network Security Engineer, SOC, Security Operations Center, Firewalls, Incident Response, Security Incidents, Networking Principles, Virtual Private Networks, Security Protocols, Vulnerabilities, Threats. Only apply for this role if you currently hold the specific Government Security Clearance or are eligible for Government Security Clearance. Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time. This is a Permanent Role

Electronics Technician Role: Electronics Technician Location & Working Model: Stevenage – Fully onsite Salary: Circa £33,000 (dependent on experience) Join an award-winning European defence technology leader, recognised among the Top Ten “Very Big” Employers in the UK for workplace excellence. This is a fantastic opportunity to work at the forefront of electronic innovation, supporting the development and manufacture of next-generation systems used in some of the most advanced defence technologies in the world. What you’ll be doing: • Provide hands-on technical support to electronic design engineers, assisting with test, diagnostics, and fault-finding activities across analogue, digital, RF, and optical technologies., • Support the design and manufacture of cutting-edge electronic subsystems — including missile computers, actuation systems, data links, telemetry systems, and seekers., • Carry out testing, prototyping, qualification, trials, and acceptance activities in a state-of-the-art lab environment., • Work with oscilloscopes, waveform generators, dataloggers, spectrum analysers, and other diagnostic equipment., • Maintain accurate test documentation, contribute to data analysis, and support continuous improvement within production and development teams., • Collaborate with multidisciplinary engineers and contribute to new product introduction and research programmes. What we’re looking for: Essential: • HNC or equivalent qualification in an electrical or electronic discipline., • Solid understanding of electronics fundamentals and applied mathematics., • Practical experience with testing and fault-finding in a lab or production environment., • Competence in using diagnostic tools such as oscilloscopes, waveform generators, and spectrum analysers., • Strong organisational and record-keeping skills with good attention to detail. Desirable: • Experience supporting production or prototype environments., • Familiarity with analogue, digital, RF, and optical technologies., • Understanding of design processes, kitting logistics, and prototype progression., • Confident communication and report writing skills. What’s in it for you: • Up to £2,500 company bonus (performance-based), • Pension scheme with total contributions up to 14%, • Opportunity for paid overtime, • Up to 15 additional flexi-leave days, • Enhanced parental leave – up to 26 weeks for maternity, adoption, and shared parental leave, plus enhanced paternity, neonatal, and fertility treatment leave, • Excellent onsite facilities including subsidised meals, gym, café, and free parking Take the next step in your electronics career with a globally respected organisation where hands-on innovation and professional development go hand in hand. For further information feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI

Job Title: Principal Quality Assurance Engineer Location: Stevenage or Bolton – 2 days onsite a week Pay Rate: Up to £45p/h Inside IR35 Contract Length: 6 Months Rolling Join Our Team as a Principal Quality Assurance Engineer and Drive Supply Chain to New Heights! Are you a meticulous Quality Assurance Engineer with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in Stevenage and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Quality Assurance Engineer to contribute to our continued success. The Role: So, what will you be doing as a Principal Quality Assurance Engineer? • Planning and completing scheduled Quality Assurance audits and surveillance activities at suppliers using standardised tools, • Conducting verification and inspection activities to ensure products meet defined quality requirements, • Identifying, documenting, and managing non-conformities related to manufacturing processes and product specifications, • Maintaining accurate, traceable, and well-organised quality records and documentation, • Communicating audit and inspection findings to relevant departments and stakeholders, • Working cross-functionally with suppliers to drive root cause analysis and corrective actions, • Contributing to continuous improvement initiatives to enhance supplier and product quality, • Participating in the Project Quality network, reporting and sharing supplier quality status, • Providing data analysis and summary reports on non-conformance, root cause, and corrective actions to senior stakeholders What are we looking for in our next Principal Quality Assurance Engineer? • AS9100 trained auditor status (essential), • Proven experience conducting supplier quality audits and surveillance, • A minimum of HNC/HND in Engineering (desirable), • Background in Mechanical, Manufacturing, or Electronic Engineering environments, • A strong track record in Quality, Supply Chain, or Manufacturing roles, • Experience within defence, aerospace, or automotive sectors (highly desirable), • Working knowledge of GD&T and the ability to use a range of metrology equipment (where applicable), • Hands-on experience with quality problem-solving and improvement methodologies (8D, RCA, DMAIC, etc.), • Strong understanding of the product lifecycle management process, • Excellent analytical skills, with the ability to generate reports using Excel, SAP QM, and document management tools, • A proactive mindset with a passion for continuous improvement, • NADCAP experience (desirable), • Strong planning and organisational skills, with the ability to prioritise and manage multiple tasks effectively, • Excellent communication and influencing skills at all levels of the organisation, • A clear understanding of regulatory and certification requirements, with the ability to respond appropriately My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Supply Chain Quality Engineer, this is the opportunity for you! Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

Embedded Software Verification & Validation Engineer Location: Stevenage or Bristol, UK – Hybrid (typically 4 days on-site due to project classification) Salary: Circa £64,000 depending on experience A leading defence technology organisation is looking for an Embedded Software Verification & Validation Engineer to join their Real-Time Embedded Software group. You’ll work across a varied portfolio of complex work packages, helping to qualify software and components used in some of the most advanced defence systems in the world. This is a hands-on role working closely with passionate engineering teams. You’ll take real project requirements, turn them into structured test cases, prepare and execute detailed test campaigns, capture data, and provide clear technical feedback that directly shapes product maturity. It’s an ideal role for someone who thrives in a lab environment and enjoys solving practical problems on electro-mechanical systems running embedded software. Key responsibilities include: • Developing robust test procedures from system and software requirements, • Executing tests in a lab environment and capturing high-quality data, • Providing actionable feedback to software and systems teams, • Supporting qualification of embedded, real-time components, • Applying strong troubleshooting and scripting skills to streamline test activity Skills and experience required: • Solid background in Verification & Validation within an embedded software setting, • Experience creating structured test cases from technical requirements, • Comfortable working hands-on with electro-mechanical hardware running embedded code, • Understanding of the full software engineering lifecycle, • Scripting capability (e.g. Python or similar) Desirable experience (not essential): • Exposure to safety-critical systems, • Familiarity with standards such as DefStan 00-55 or DO-178C/DO-330, • Embedded development experience in Ada and/or C/C++, • Understanding of real-time operating systems, • Model-driven development or test automation, • Tools like DOORS, EWM, Rapita Suite, Rhapsody, LDRA, • Breakpoint analysis or focused code review experience Benefits include: • Company bonus up to £2,500, • Pension contributions up to 14% (employer + employee), • Overtime available, • Up to 15 days flexi-leave, • Enhanced parental leave (up to 26 weeks), • Flexible working arrangements, • Subsidised meals, free parking, excellent onsite facilities, • Healthcare cash plan If you'd like to learn more, feel free to contact me on 02895213213, or simply apply! Reference: AMC/RKI

Job title: Pega Business Architect Location: Stevenage, hybrid Akkodis is establishing a pioneering IT & Digital Centre of Excellence (CoE), designed to drive transformative technology programmes across the UK. This dynamic new team will play a key role in delivering large-scale digital, cloud, software, and infrastructure projects, supporting both public and private sector clients. By leveraging cutting-edge technology, strategic partnerships, and innovative SaaS-based solutions, the CoE will enhance digital capabilities, future-proof workforces, and enable data-driven decision-making. Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams will drive innovation and digital excellence across multiple programmes. Role We are seeking a Pega Business Architect who will play a vital role in one of our three key Scrum teams, driving business analysis, process optimisation, and strategic implementation of Pega BPM (Business Process Management) and Case Management capabilities. The ideal candidate will act as a crucial link between business stakeholders and development teams, ensuring that Pega solutions align with business goals, enterprise strategy, and Agile delivery frameworks. Responsibilities • Lead the business analysis and optimisation of processes using Pega’s Business Architecture framework., • Define and map business capabilities, workflows, and case management processes within Pega., • Work closely with business stakeholders to gather, document, and refine requirements, ensuring alignment with business needs., • Act as the primary liaison between business users and Pega development teams to ensure clarity and feasibility of requirements., • Play an integral role in one of three key Scrum teams, driving Agile processes, backlog prioritisation, and sprint planning., • Translate business requirements into Pega application designs, ensuring scalability and efficiency., • Work with stakeholders to define decision strategies, automation rules, and workflow improvements. • Conduct business impact assessments and recommend Pega solutions to enhance operational efficiency., • Define best practices, design standards, and governance for Pega implementations., • Ensure Pega applications comply with enterprise architecture, security, and compliance standards., • Collaborate with Pega System Architects, integration teams, and cloud engineers to deliver end-to-end solutions., • Provide guidance on data models, UI/UX design, and integration strategies within Pega. Required experience • Experience working in a Pega environment as a Business Architect or Business Analyst, with relevant certifications., • Strong experience in business analysis, requirement gathering, and stakeholder engagement., • Experience working within Agile frameworks and Scrum team environments., • Strong stakeholder management and communication skills., • Experience in business process modelling (BPMN) and workflow automation.

Supplier Quality Engineer 6 month contract Based in Stevenage - hybrid Offering £45ph Inside IR35 Do you have experience with AS9100 standards? Do you have quality experience in Manufacturing and Supply Chain environments? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Supplier Quality Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: • Complete scheduled Quality Assurance audits at suppliers using standardised tools, • Conduct thorough verification/inspection of products to ensure they meet the required quality standards, • Identify and document any non-conformities in the manufacturing process and deviations from the product specifications, • Maintain accurate and organised records of all quality control activities, • Communicate findings to relevant departments/stakeholders, • Work cross-functionally to implement root cause corrective actions at supplier, • Contribute to continuous improvement initiatives to enhance the quality of our products, • Participate in the Project Quality network to report and share the quality assurance status linked to applicable suppliers, • Provide non-conformance, root cause & corrective action data analysis and summary reports into senior stakeholders Your skillset may include: • Trained auditor to AS9100, • Experienced in conducting Quality Audits & surveillance, • Quality experience within Mechanical, Manufacturing or Electronic Engineering, • Proven track record in Quality, Supply Chain or Manufacturing, • Defence, automotive, or aerospace industry experience, • Familiar with GD&T and able to use a variety of metrology equipment, • QA problem-solving and improvement methods (8D, RCA, DMAIC, etc.), • Knowledge of the product lifecycle management, • Analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools, • Continuous improvement awareness, • Experience is NADCAP If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further!

Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance. Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services. Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack. We're looking for dedicated, innovative and driven talent to join our expanding team. Requirement: • Developing a solid understanding of the business domain and processes through user research techniques and translating these into personas, journey maps and user stories that deliver solution design and improvements, • Performing user research through qualitative enquiry, quantitative data analysis and user testing, • Collaborating with an Agile team to size, iterate on, review, and deliver work, • Connecting with engineers to ensure shared understanding of design feasibility, design integrity and accurate technical implementation, • Developing an understanding of high-level technical concepts (e.g. data structures, architecture), combined with critical thinking to assess viability of solutions, • Interpreting and creating product design documentation, • Driving design activities to improve user interfaces through wireframing, prototyping and ideation workshops, • Apply best practices in product design to generate engaging and accessible digital experiences, • Actively guide product decisions by establishing effective partnerships with stakeholders across the business, • Ensure high quality delivery across the UX team, • Collaborate with colleagues and stakeholders to keep our thinking joined up across the whole estate, • Create and embeds processes and templates to improve our ways of working, • Taking responsibility for understanding the latest insights and trends in product design and incorporating those insights into the work as deliverables., • Collaborating with the Product Manager to ensure requirements are met and evaluate through your designs. This role will include responsibilities for: • Experience with creating and maintaining AS-IS and TO-BE system interface & data models like Business Process Model, System Integration Diagram, Contextual Diagram and Conceptual Data Model, • Experience working in an IT product related industry, in the areas of IT software analysis, design or delivery (both analytical and technical), • Experience with Agile methodologies, • Process mapping with different systems and supports data mapping and transformation activities, • Experience in data migration, system upgrade and integration and cloud hosting project deliveries, • Product/system/process validation expertise with reference to and guidelines from the DTMS approach, • Experience in Business Analysis / User Research and Usability, • Experience in delivering Wireframes, User Journey maps & UI/UX Outcomes, • Min 3 to 5 years of recent experience in product designer role in Pharma Domain Good to have: • Experience of Pharmaceuticals Clinical Manufacturing Automation processes and systems, • Strong creativity, problem solving, collaboration, communication, attention to detail and presentation skills, • Experience creating personas, user journeys, process flows, wireframes, and/or interface mockups, • Experience in GxP/GMP project process and deployment, • Experience in handling data migration, system upgrade and cloud hosting project deliveries, • Data Modelling expertise, • Product/system/process validation expertise with reference to and guidelines from the DTMS approach

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: AI/ML and Data Science Developer Job Type: Permanent Location: Stevenage (Hybrid) Number of hours: 40 hours per week – full time Are you looking for an exciting opportunity as an AI/ML? Are you passionate about Data Science? We have an exciting role for you - AI/ML and Data Science Developer Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As a AI/ML and Data Science Developer, you are required to Design, develop, and deploy AI/ML models and solutions, including LLMs and GenAI. You will also be responsible for the end-to-end design, development, and deployment of AI/ML models, as well as implementing advanced data science techniques to solve complex problems and drive innovation. In this role you will collaborate with stakeholders to understand business and technical requirements and translate them into scalable AI/ML and data-driven solutions. Key responsibilities: • Design, develop, and deploy AI/ML models and solutions, including LLMs and GenAI., • Perform feature engineering and selection to optimize model performance., • Select and implement appropriate AI/ML algorithms, including supervised, unsupervised, and reinforcement learning models., • Deploy models to production environments, ensuring robustness and scalability., • Monitor model performance and define strategies for identifying drift; retrain or refine models as needed., • Collaborate with cross-functional teams to integrate AI/ML models with business applications and systems., • Train, evaluate, and optimize models using machine learning and statistical techniques., • Conduct extensive data exploration, analysis, and preprocessing to ensure data quality for AI/ML applications., • Develop and apply data science methodologies to extract insights from large-scale structured and unstructured datasets., • Utilise predictive analytics, time series forecasting, and statistical models to drive business decision-making., • Stay updated on the latest advancements in AI/ML and data science technologies., • Develop and maintain comprehensive documentation for AI/ML pipelines, data workflows, and analytical processes Your Profile Essential skills/knowledge/experience: • Good experience in AI/ML development and data science., • Strong understanding of AI/ML algorithms and techniques, including LLMs, GenAI, and automated AI systems., • Experience with machine learning frameworks (e.g., TensorFlow, PyTorch) and data science libraries (e.g., NumPy, pandas, scikit-learn)., • Proficiency in Python, R, or other relevant programming languages., • Proficiency in working with large datasets, data wrangling, and data preprocessing., • Experience in data science, statistical modelling, and data analytics techniques., • Experience with data analysis and visualization tools (e.g., Matplotlib, Seaborn, Tableau)., • Ability to work independently and lead projects from inception to deployment., • Experience with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, GCP, Azure) is desirable. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Embedded Software Verification and Validation Engineer Location: Stevenage or Bristol Salary: Up to £64,000 Contract: Permanent, Full time Clearance: British citizen or dual UK national with British citizenship Are you an experienced Verification and Validation engineer looking to work on cutting edge real time embedded systems? This is an exciting opportunity to join a highly technical software team working across a broad range of advanced engineering projects. You will help qualify components for some of the most sophisticated systems in the world, collaborating with dedicated multidisciplinary teams in a hands on environment. This role is ideal for an engineer who enjoys problem solving, testing complex technology and ensuring the highest levels of software quality. Key Responsibilities • Translate software and system requirements into well structured test cases and procedures, • Prepare, execute and document tests for real time embedded software components, • Capture data, analyse results and provide clear, actionable feedback to project teams, • Work in a lab environment on electro mechanical systems running embedded software, • Support the full software engineering lifecycle from requirements through to qualification, • Apply strong practical engineering skills to diagnose issues and validate system behaviour Skills and Experience Essential: • Strong experience in Verification and Validation activities for embedded software, • Ability to derive robust test cases from technical requirements, • Hands on experience testing embedded systems in a lab environment, • Good understanding of the full software engineering lifecycle, • Scripting skills for automation or data handling Desirable: • Experience working on safety critical systems, • Knowledge of standards such as DefStan 0055, DO178C or DO330, • Embedded software development experience in Ada or C or C++, • Knowledge of real time operating systems, • Model driven design experience, • Familiarity with test automation tools and methods, • Experience using DOORS, EWM, Rapita Suite, Rhapsody or LDRA, • Breakpoint analysis or focused code review experience What’s on Offer • Bonus scheme, • Pension contributions up to 14 percent total, • Paid overtime opportunities, • Up to 15 days flexi leave, • Hybrid working, typically 4 days on site, • Enhanced parental leave, • Excellent onsite facilities including subsidised meals and free parking, • Healthcare cash plan

BioTalent are partnered with a key client who are looking for an experienced microbiologist to join as Associate Director, Sterility Assurance. This is a senior technical role within the Microbiology function, responsible for leading investigations into sterility failures, contamination events, and environmental monitoring excursions across GMP operations. You will act as the site’s subject matter expert for microbiological deviations, ensuring high-quality scientific rationale, rigorous root cause analysis, and implementation of effective CAPAs. The role involves close partnership with QA, QC Microbiology, Manufacturing, Validation, and Engineering, and plays a key part in strengthening the contamination control strategy. This is a leadership role with line management responsibility and significant cross-functional influence. Key Responsibilities • Lead microbiological investigations, including sterility failures, contamination events, and EM excursions, • Serve as SME for sterility assurance during audits and regulatory inspections, • Identify true root causes and drive sustainable, risk-based CAPAs, • Support and improve the site’s contamination control strategy, including risk assessments and data trending, • Collaborate closely with QA, QC, Manufacturing, Validation, and Engineering teams, • Promote structured RCA tools and data-driven decision-making across investigations, • Ensure alignment with EU GMP Annex 1, FDA aseptic guidance, and other global regulatory expectations, • Provide technical leadership within the QC Microbiology group, • Support sterility assurance reviews for new equipment, processes, and facilities, • Contribute to a collaborative, fast-moving environment with high scientific standards Requirements: • 10+ years of microbiology experience in GMP biopharma, ATMP, or sterile manufacturing, • Proven track record leading microbiological or sterility investigations, • Deep knowledge of aseptic manufacturing, cleanroom microbiology, EM programmes, and contamination control, • Strong understanding of EU GMP Annex 1 and FDA aseptic guidance, • Experience acting as SME during MHRA, FDA, or similar inspections, • Excellent communication skills and ability to influence across teams Preferred: • MSc or PhD in Microbiology, Biochemistry, or a related field, • Experience with ATMPs, CAR-T, or small-scale aseptic operations, • Skilled in microbial trending, EM analytics, and risk-based approaches, • Training in structured RCA tools such as 5 Whys, Fishbone, or FTA, • Understanding of contamination risks linked to facility and equipment design, • Experience contributing to a Contamination Control Strategy Reach out for more information.

Scope Akkodis is launching a new technical delivery team to drive a UK national program in collaboration with key partners, designed to transform and future-proof the central government’s workforce. By leveraging cutting-edge technology, strategic partnerships, and a comprehensive SaaS-based platform, this program will create an advanced, candidate-centric experience tailored to meet tomorrow’s public sector skill demands. This high-impact initiative offers a unique opportunity to join a team dedicated to building a scalable, data-driven recruitment ecosystem. Through redesigning, building, and rolling out a sophisticated Big Data system, our diverse roles span across architecture, project management, data analytics, development, and technical support, giving you the chance to shape a dynamic, next-gen digital infrastructure. You’ll be integral to our mission of crafting a seamless, powerful platform that empowers the public sector with the talent to navigate an evolving digital landscape. Role As part of this mission, the Data Analyst / Data Analytics Engineer will play a key role in driving Data Analytics, Reporting, and Insight generation using DOMO and modern data science tools. • Design and develop DOMO dashboards (live and scheduled) to deliver meaningful business insights., • Extract and integrate data from Pega applications, Adobe platforms, SaaS systems, APIs, and public data domains., • Translate complex datasets into clear visualizations and actionable insights that support decision-making., • Apply data science and AI techniques to enhance analytical outcomes and forecasting accuracy., • Ensure data quality, integrity, and governance across all reporting and analytics activities. Responsibilities • Design, develop, and maintain DOMO dashboards (live and scheduled) that deliver real-time business insights., • Extract, transform, and integrate data from Pega systems, Adobe platforms, SaaS applications, APIs, and public data sources., • Build and optimize data pipelines and ETL workflows for efficient and accurate data movement and transformation., • Apply data science and AI techniques (predictive modelling, clustering, regression, NLP) to uncover trends and enable forecasting., • Design scalable data models and analytics frameworks to support self-service BI and advanced analytics., • Collaborate with cross-functional teams to define KPIs, reporting standards, and business metrics., • Conduct data profiling, validation, and quality assurance to ensure high data integrity., • Present analytical findings and actionable insights to both technical and non-technical stakeholders., • DOMO Expertise: Proven experience building and managing DOMO dashboards, dataflows, connectors, and datasets., • SaaS Analytics: Experience working with SaaS-based analytics platforms, integrating and reporting on SaaS product or usage data., • Data Integration: Skilled in extracting and consolidating data from platforms such as Pega and Adobe, as well as APIs and public sources, for analysis and visualization in DOMO., • Data Analytics & Visualization: Advanced SQL proficiency and strong understanding of visualization best practices., • Programming & Data Science: Hands-on with Python or R for analytics, modeling, and automation., • AI & Predictive Analytics: Knowledge of AI/ML frameworks for building predictive and prescriptive insights., • ETL & Data Engineering: Experience designing scalable ETL/ELT pipelines using modern tools and frameworks., • Cloud Platforms: Familiarity with AWS (Redshift, Athena, S3) or Azure (Synapse, Data Lake, ADF)., • Data Governance: Understanding of GDPR, PII, and secure data management principles., • Communication: Strong data storytelling skills to simplify complex insights for diverse audiences., • Collaboration: Proven ability to work effectively with engineers, developers, and business leaders. Required Experience • Minimum 5+ years of experience in data analytics, BI, or data science, preferably within SaaS-based environments., • At least 2+ years of hands-on experience with DOMO (dashboards, datasets, dataflows, connectors)., • Demonstrated experience extracting and integrating data from platforms such as Pega and Adobe, SaaS applications, APIs, and public data sources., • Proven record of delivering data-driven insights, advanced analytics, and predictive models., • Experience implementing AI or machine learning solutions for business intelligence is an advantage., • Bachelor’s or master’s degree in data science, Computer Science, Statistics, or a related field., • Certifications in DOMO, AWS, Azure, or Data Analytics are highly preferred Required education • Bachelor’s degree in information technology, Computer Science, Data Science, or a related field.

We currently have a vacancy for the role of Product Manager at our Hitchin manufacturing site. Reporting to the Business Line Manager, the successful candidate will assist in driving profitable growth for the Utilities product portfolios through the effective management of existing and proposed new products to support the strategic and operational objectives of the business. The main duties of the Product Manager are to lead product management in 3 key areas of the business, namely, new product Introduction through the Crane NPD process, management of existing product ranges and management of business model for existing and new product SKUs. Responsibilities include: • Work closely and develop relationships with all departments to drive and manage all aspects of New Product development, • Assist in completing stage gate documentation, • Create a detailed product remit that includes a technical specification, target pricing, forecast sales, launch timeline, • Produce project plans and launch plans liaising with the Marketing Communications department for each project and ensure that all Technical, Sales, and Support literature is in place to launch the product successfully, • Assist with the development, analysis and reporting of VOC activities and data collection as requested, • Define the Business Model for a new product launch., • Monitor and analyse product range performance against sales and SP% targets to identify variances and take quick corrective action, • Understand market drivers, unique selling points (USP’s), positioning and differentiation, • To monitor market, competitor and industry trends and implement actions to take account of market opportunities or threats, • Develop and implement pricing strategy and tactics to maximize GP%, • Estimate the demand forecast of finished goods by analysing trends and seasonality patterns and update ERP (QAD) accordingly., • Estimate demand projections for a given timescale, generate reports and participate in the SIOP meetings to facilitate business decisions on inventory and manufacturing., • Monitor and maintain optimised inventory levels of finished goods stock and raw material stock in order to maximise inventory turns., • Assist in the preparation of annual Strategic and Operating Plans The successful candidate will ideally be educated to degree level (or equivalent) in a technical and/or business management subject in combination with 5 years product management experience. Candidates should be able to demonstrate strong team working skills, project management experience and an innovative and proactive approach to their role. Experience within a manufacturing business would be an advantage. ABOUT US Crane Building Services and Utilities (BS&U) is part of the Fluid Handling Division of Crane Co. founded in 1855, which is a global, multi-industry, New York Stock Exchange quoted company. We design, manufacture, package and market engineered flow control solutions for the HVAC and Utility sectors, with strong sales into key growth export markets. The name Crane speaks of who we are, what we stand for and how our customers perceive us: A company with history and tradition, but also a company that is innovative, quality minded and one which acts with integrity and still holds to the resolution of its founder. Crane Co. was founded on 4th July 1855 by Richard Teller Crane who made the following resolution: "I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just towards employees; and to put my whole mind upon the business." The essence of this resolution is the business policy of Crane Co. today. We believe that embracing inclusion and diversity is key to our success and as such we are seeking applications from candidates who will contribute their different backgrounds, cultures and experiences to our business.

Head of Customer Support / Customer Operations / Customer Experience (D2C) - £60-90k + Bonus - Stevenage (Onsite initially, then hybrid) This exciting role is with a fast-growing home furnishing D2C retailer that launched in April and is part of a larger group that’s been manufacturing and selling high quality sofas to high street retailers globally for over 20 years. They currently sell to the US market and the business is scaling fast, with plans to launch in Canada and the UK soon. They have a very rapidly assembled offshore customer support function but as they scale, they want to build a world-class capability to deliver quicker resolutions, clearer communication, and a consistently excellent experience across phone, email, and webchat—extending across all customer touchpoints. This is a very hands-on role, initially focused on improving customer support and looking for quick wins, managing a small offshore team of 6 in the Philippines. You’ll then build a UK support team and look more broadly at the customer experience (CX), coordinating cross-functionally to remove friction across the entire customer journey, resolve avoidable issues pro-actively and enable the customer to self-serve where possible. This is a strategic operations role but will be very hands-on, going into the detail and picking problems apart, fixing issues yourself. This role combines hands-on execution with ownership of longer-term customer support and customer experience strategy. If your background is primarily CX strategy, journey mapping, or research-led roles without owning day-to-day customer support operations, this role is unlikely to be the right fit. Responsibilities: • Build and lead a high-performing UK support team (hiring, onboarding, coaching, performance management)., • Manage and develop the offshore team of 6 in the Philippines, ensuring consistent quality, clear escalation paths, and aligned KPIs., • Establish a unified service culture, playbooks, schedules, and standards across all locations and channels., • Design and continuously improve support workflows to reduce time-to-resolution (TTR), increase first-contact resolution (FCR), and raise CSAT/NPS., • Implement and optimise multi-channel communications (phone, email, and webchat), including staffing models, SLAs, and routing strategies., • Create knowledge bases, macros, and self-serve content (FAQs, help centre articles, guided flows) to reduce inbound volume and empower customers., • Lead root-cause analysis for repeat issues; collaborate with Product, Ecommerce, Operations, and Logistics to fix upstream causes., • Select, implement, and optimise the customer support stack (e.g., CRM/helpdesk, telephony/IVR, chat, QA and analytics tools)., • Integrate systems to provide a single customer view (orders, returns, delivery status, payment, loyalty) and streamline agent workflows., • Establish dashboards and reporting for real-time performance management and trend analysis., • Define support strategy, SLAs, and staffing plans to meet seasonal demand and promotional peaks., • Partner with Ecommerce & Marketing on proactive communications (order status updates, delivery notifications, returns guidance)., • Work with Operations & Logistics to improve post-purchase experiences (packaging, dispatch accuracy, returns processing)., • Champion CX across all touchpoints—website, checkout, fulfilment, returns, loyalty—prioritising fixes that reduce contact rate and improve trust. Required Experience: • Previous experience leading a customer support function in a retail, D2C or eCommerce environment., • Ideally experience in large and ideally a start-up or early stage environment, where you’re very hands on without broader teams, infrastructure and tech in place., • Any experience of broader customer experience across all customer touch points is an advantage, • Comfort working onsite (Stevenage) until fully onboarded, hybrid working later., • Multi-channel operations expertise (phone/IVR, email, webchat) and familiarity with helpdesk/CRM platforms, • Process design & continuous improvement mindset, • Data-driven decision making: strong ability to define KPIs, build dashboards, interpret insights, and prioritise improvements., • Excellent communication & stakeholder management, comfortable working cross-functionally and influencing at all levels., • Customer-centric orientation with a track record of improving CSAT/NPS and reducing TTR/contact rates., • Compliance awareness (UK GDPR) and best practices for secure, ethical customer data handling. Initially onsite in Stevenage 5 days a week, then more flexibility once processes are set up.

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