We are actively recruiting experienced support workers in the Central and Eastern areas of Hertfordshire to work with younger adults with Autism and Learning Disabilities, in their own homes for block visits. Empress Social Care Ltd is a family run dynamic organisation seeking committed individuals to compliment our vision for continuity, growth and expansion. We work closely with people in our care to identify and personally match workers to create a `bespoke team` specifically to meet the individuals social and personal care needs.
Job Description: Join our growing team at Visio Forte as a Bank Support Worker, helping individuals with disabilities lead fulfilling lives. In this flexible zero-hour role, you’ll provide compassionate care, support daily living activities, and promote independence for our clients. Responsibilities include assisting with personal care, medication, appointments, and engaging clients in community activities. Key Requirements: - Strong communication and empathy skills. - Commitment to completing mandatory Level 2 Care Certificate Training and other role-specific training. - Availability to work flexible hours across various locations in the UK. - Pay: £13–£15 per hour (location-dependent). Be part of a supportive, values-driven team making a real difference!
Job Details: Behaviour Support Technician Hourly Rate: £22 per Hour Probation Wage, Rising to £25 per Hour Post Probation Hours Available: Case Based (Varies) - Our Client scheduling and needs vary, with Hour Allocation from 3-6 Hours per Day, with some weekend services and some falling exclusively during term time. Additional Hours are provided for training and operational tasks assisting management with service development. Expected Number of Successful Applicants: 2 - 3 Working Hours: Varied, work days consist of 3-6 hour days, which include time to complete programme management tasks. We are seeking applicants for both weekend & weekday services and welcome applicants with a flexible or varied schedule. Job Area: Greater London Area Are you a New or Experienced Professional Motivated to Work with Neurodivergent people with complex needs? Selection Process The process of application will be: Interview & Shortlisting - Applicants will be shortlisted and contacted, with successful applicants invited to attend a short interview. Shortlist & Trial - If you are placed on the shortlist, you will receive contact and be asked to either attend a paid trial day at a reduced rate consisting of no more than 4 hours (£80 per applicant), or being asked if you are comfortable being placed on a waiting list until the current series of trials is completed and evaluated. You will receive confirmation of whether your trial was successful, and whether a position is being offered for you to join our team. Job Description Thank you for your interest! Role Description We are seeking friendly, reliable, and motivated applicants for a role supporting our Clients with autism spectrum disorder, learning disabilities, and complex needs. OBS provides a varied service offer to young people with additional needs in and around the Greater London area, primarily working with adults and their families to build individualised sustainable support systems that support our Clients to fulfil their potential. The programmes we provide are supported by a behavioural specialist acting as Programme Lead, who develops individualised support programmes to develop specific skills focused at increasing the client’s quality of life. The client is the centre of this role and their best interest and safeguarding must be considered in every stage of the support programme. An in date DBS check is required for this role, and training and development will be provided to ensure that you are ready and confident to undertake the responsibilities of the role. Client wellbeing and safeguarding will be at the centre of this role. You will teach skills to our Clients that support them to live independently, and in good health, as well as to support them to gain vocational skills that will help them to gain employment and engage in their community. We are seeking Technicians who have weekday and weekend availability. The role will be supported by a behavioural specialist who will provide individualised training on the role, as well as to support your skill development as a Behaviour Support Technician. ** Our Details** Your role will be directly managed by Otium Behaviour Services, with direct support, training, and oversight of your role being provided by our staff. The Director of Services will be responsible for your Line Management, training, programme development and monitoring, skill development plans, and safety and supporting documentation. Safeguarding responsibility will be shared across the parents and programme lead to ensure that there is always someone to report to confidentially in case of safeguarding concern. Otium Behaviour Services is a private specialist behaviour support provider that offers programme development, programme management, supporting documentation, and resource development services. ** Key Information for You** You will be employed by Otium Behaviour Services. The specialist who is managing the programmes described is qualified to an MSc level and has over 9 years of relevant experience to support you in your role. You will always have support from your fellow professionals and the organisation should you experience challenges in the role. Those interested in the role or more information on Otium Behaviour Services ** Your Details** We are looking for you if you are motivated to support young neurodivergent people! What are We Looking for In You? We are aware that people who want to work with neurodiverse people come from a variety of backgrounds. We want to support motivated people to gain skills in the industry and don’t want to immediately exclude candidates by mandating specific qualifications. All skills relevant to the role can be learned on the job and as there are many support methodologies used in different institutions we are aware that not all skills are transferable. That said, we do have a list of “good to have” qualifications at the end of this section, as well as a list of skills necessary to be able to effectively carry out the role in the long term. Key Skills Resilience - Neurodiverse clients often encounter serious barriers to accessing the world as easily as their typically developing peers. To support individuals who are experiencing extreme challenges requires you to be resilient and capable of putting the client first in all circumstances. Attention to Detail - Effective behaviour support strategies are dependent on accurate and reliable data on the skills being taught. The data is extremely important to decision making and taking data as you teach is a necessary element of the role. Reliability - The programmes our clients access include routines that they rely on. We will of course be understanding but want to ensure that we can always provide the client with the services that they need. Adaptability - Everyone is always still learning all the time. The programme will develop organically based on the clients needs as they develop. We are all on the same team and communicating is critical to ensure changes are made at the right time. ** Good to Have Qualifications** GCSE/A Level Equivalent - Especially in Maths, Sciences, or Psychology. Bachelors Qualifications - Especially BSc qualifications or qualifications in Social Care, Psychology, or Education. Any Behaviour Analytic qualification - Including Registered Behavioural Technician, qualifications in Positive Behavioural Support or Applied Behaviour Analysis, or Support Work and Social Work.
Do you considered yourself to be an experienced Registered Manager with a passion for delivering exceptional care? Are you ready to lead and deliver outstanding care services? Then you are the person we are looking for. We are recruiting for Registered Managers for Adult Residential homes: v Job Title: Registered Manager v Location: Winsford v Salary: £38,000 - £45,000 per annum depending on Experience v Hours: Full-time, 40 hours per week If you are Deputy Manager or a senior with a background in managing an adult home or children home with learning disabilities and looking to take the next step in their careers, then this is your chance to take. Job Description: As the Registered Manager, you will play a vital role in leading and directing the team to ensure the highest standard of care is delivered to all residents. You will be responsible for medication management, team leadership, and promoting a positive environment conducive to the well-being of all residents. You will also be on-call on a rota basis. Our key Requirements: Proven experience in a managerial role within the healthcare sector. Strong leadership skills with the ability to effectively manage a team Ability to manage on-call duties effectively. Flexible approach to working hours. Strong understanding of CQC regulations and standards. Commitment to providing high-quality care services. Ability to work well under pressure and prioritize tasks effectively. Excellent communication and interpersonal skills Licence/Certification: NVQ level 5 in Leadership and Management is preferred, or a willingness to work towards this. (Desirable) NVQ Level 3 (Required) UK driving license with the ability to commute to and from work independently Work Location: In person We support Adults with autism and learning difficulties, inclusive of complex communication, sensory, and behavioural support needs. We provide a great quality of care with a highly motivated and skilled staff team within our tailored needs-led settings. If this sounds like the job for you .... we would love to hear from you! Job Type: Full-time Pay: £38,951.71 - £45,951.71 per year Licence/Certification: Driving Licence (preferred) Work Location: In person
Bartender - Sumosan Twiga Who are we? Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and our brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. A Bartender at Sumosan Twiga As a Bartender at SumosanTwiga, you will be responsible for crafting high-quality cocktails and providing world-class service to our discerning guests. The successful candidate will have a strong background in bartending, an in-depth knowledge of mixology, and the ability to thrive in a fast-paced, luxury environment. Your day to day: - Prepare and serve a wide variety of drinks, including classic cocktails, signature creations, and premium spirits. - Interact with customers, take orders and serve snacks and drinks, providing personalized recommendations. - Maintain the bar area to the highest standards of cleanliness and organisation, ensuring that all tools and equipment are properly cleaned. - Work closely with the waitstaff and management to ensure seamless service, particularly during peak times. - Proactively suggest premium spirits, wines and signature cocktails to guests, contributing to the overall sales performance of the bar. - Assist with managing bar inventory, tracking stock levels, and placing orders for ingredients and others supplies. Who are you? - A minimum of 2-3 years of experience as a bartender in luxury hospitality venues, high-end bars. - Strong knowledge of classic and contemporary cocktails, wines, and other beverages. - Exceptional customer service skills with a passion for providing a personalised, high-end guest experience. - A keen eye for detail, particularly in the presentation of drinks, cleanliness of the bar area, and the execution of luxury service standards. - Passion for hospitality with a friendly disposition to smile. SumosanTwiga is committed Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team
About Us: World Privilege Plus is a leading membership-based rewards and lifestyle platform that offers exclusive discounts, privileges, and experiences to its members. By partnering with a vast network of renowned brands across travel, hospitality, retail, dining, and entertainment, we provide our corporate members with unparalleled value and access to a world of luxury and savings. Our mission is to enhance our members' lifestyles by curating exceptional offers and personalised experiences. Job Description: We are seeking dynamic and results-oriented Sales Executives to join our expanding team. This is an exciting opportunity to build a rewarding career with a company that is at the forefront of the membership rewards industry. As a Sales Executive, you will be responsible for acquiring new members by effectively promoting the benefits and value of our membership program. Your role will involve generating leads, conducting sales presentations, and closing deals. You will be the face of World Privilege Plus, building strong relationships with potential members and providing exceptional customer service. The ideal candidate will be an adaptive learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way. We will initially supply you with leads. To emphasise, this is a remote working commission only position. Key Responsibilities: - Identify and pursue new business opportunities in the market. - Build and maintain strong relationships with existing and prospective clients. - Business development opportunities / lead generation will be an active part of this role. - Collaborate with sales and marketing teams to develop effective strategies. - Generate leads through various channels, including cold calling, networking, and referrals. - Conduct compelling sales presentations to highlight the benefits of our membership program. - Negotiate and close deals aligned with sales targets. - Possess a strong understanding of the company’s products, the competition in the industry and positioning. - Understand the needs of your clients and be able to respond effectively. - Targeting of clients across all sectors to win new business - Work closely with cross-functional teams and contribute to a collaborative, high-performance environment. - Utilise software tools, including HubSpot to track progress. - Achieve weekly sales targets of 2-3 new Partnerships. - Provide exceptional customer service throughout the sales process. - Use strong interpersonal and communication skills to engage with potential members. - Contribute to a positive and collaborative team environment. - Undergo comprehensive training to develop in-depth product knowledge. Required skills: - Proven experience in a customer-facing sales role, particularly in B2B sales. - Experience of identifying and pursuing new business opportunities. - Demonstrated ability to prospect new business, including cold outreach and LinkedIn engagement. - Excellent organisational skills, and the ability to work both independently and as part of a team. - Self-motivated with a pro-active approach to sales. - A positive, enthusiastic, and outgoing personality. - Able to use HubSpot or experience of a similar CRM. - A results-driven mindset with a track record of meeting and exceeding sales targets. - Excellent interpersonal and communication skills. - Ability to learn quickly and adapt to a changing environment. What We Offer: · Competitive remuneration package · Comprehensive training and development opportunities · Opportunities for career progression within a growing company · The chance to work with exclusive products and services · A supportive and dynamic work environment · Free membership To Apply: Please submit your CV and cover letter outlining your suitability for the role. Note: This position is subject to a 3-month trial period. We are committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability. Job Types: Full-time, Part-time Pay: Potential earnings of up to £80,000 per year Additional pay: Commission pay. Benefits: Work from home. Work Location: Remote
Possibility for experienced Waking Night Carer to take on 2 consecutive nights (consecutive per week, regular nights). We need to cover either Sunday & Monday ** These are fixed nights.** and they are strictly waking nights. There is the possibility for an occasional one or two extra shifts when covering for a colleague. And we would be happy for someone be flexible enough to cover extra day shifts. Please let us know your exact availability with your application. About this client/teenager He is 17 years old; he is a happy, affectionate and cheeky chap. He loves being with people, listening to music, being read to, getting foot massages. He also enjoys walks and loves nature. He has significant complex care and medical needs; he is reliant on his family and carers to meet all his needs and is supported by a dedicated team of carers and support workers providing 1:1 sometimes 2:1 24/7. He is autistic, non verbal, has a movement disorder and epilepsy which results in regular seizures, a PEG for medication and fluids but eats foods orally. He needs Catheterization and Peristeen Irrigation. It would be a bonus if you had experience in these already. He can walk with support but is also a wheelchair user. He lives with his loving and supportive family, who recognise that his team of carers support workers are instrumental in his overall development and well being. Overview of role: He requires an experienced waking night carer to join his team to assist with his bedtime routine and tend to all his needs throughout the night. This is an active night as you will need to keep a close eye on him, and following protocols if he has a seizure, supporting him with personal care, monitoring for any signs of distress, and In the mornings administering his PEG feed and medications. You will help sooth him when needed, making sure he is comfortable, and he can get as much rest as possible. All activity throughout the night is to be accurately documented. Additional shifts available to cover leave etc. To attend staff meetings & supervision. To participate in training as required. To arrive in plenty of time to begin shift, read the handover notes and to receive information in handover from the staff team regarding the day’s events. Keep his environment clean and tidy. Help to fold and tidy away his laundry. You may have to attend holidays with the young person, which is usually for 1 week in the summer and support him during occasional long weekends away mostly with his family. Who this job would suit: A happy, positive, and calm Waking Night Carer with excellent hands-on complex care experience and highly desirable to have autism / special needs experience. You will be dedicated and committed and behave in a professional manner. Non-smoker only (non-vaper). What’s great about this job: The young person is a generally happy and cheerful – he is an absolute pleasure to work with and support. Excellent person-centred training is provided in all aspects of his care and medical needs and behaviour management. A fantastic opportunity to upskill. By applying for this vacancy, you agree to us sending your CV, short relevant cover letter as well as 2 relevant recent references and recent DBS. Job Types: Part-time, Self- employed or employed full time by a care agency. Wage/Salary:**During training and 6 months probation £15 per hour which rises to £16 per hour after the probation.** **Driver Essential? no** **Essential: Experience supporting a client with complex care needs, experienced waking night carer and excellent communication and writing skills. DBS essential. Strong interest in Disability and Autism.** Desirable: NVQ Level 2 Health and Social Care, or related degree or in process of studying for a related degree. ractical experience of catheterization and PEG, First Aid and waking nights. Start Date: ASAP Days & Hours: Sunday & Monday 8.30pm to 8.30am. Students of a related field are welcome. Please indicate in your application what is your availability. Either contract with agency or self-employed with UTR number (proof of self-employed carer / Support worker). Please when applying - let us know within if you have experience and why you are applying for this role. We might then send you an email address to forward your cover letter and CV. We hope to hear from you. Thank you.
Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.
We are looking for a support worker / Carer to join the team around a 17 year old severely autistic & epileptic teenager with additional health needs. He lives at home with his loving family. He has 24 hour 1:1 support and for some activities 2:1 (like visiting the pool, special needs bike club, visiting the park or visiting shops and cafes). About the Teen: He is a friendly, non verbal, very autistic boy with severe epilepsy, a movement disorder and additional health needs. he is non verbal and can walk only with support. He needs help with all elements of his daily life. He does like to be active (but not in an athletic way) and he loves to be entertained. But he also often also needs a lot of care as he can have seizures which lead to him needing to spend time in hospital. His team of support workers / carers help him with his daily life & routine which includes supporting and facilitating access to activities and community, help him with learning more self help skills and communication, all of his personal care, help with his laundry and keep his environment clean & tidy. About you: This job will suit someone with good experience supporting a young person with disability and autism and has a real interest in disability and autism. You are not afraid to learn care elements like catheterisation and dealing with PEG and Peristeen (ideally you have experience already and other elements of care - otherwise we train you). But this is not just about care but also very much about support and we would like to find someone who can be active, fun and shows initiative. You need to be following the behaviour plan which would explain to you. This could potentially suit a student of a related field as a part time position (but a full time position is also available). You need to be able to swim - this is important to him. Ideally you are a non-smoker / non vaper. You are open to work some weekends and some bank holidays (shared with the team) Both day and night shifts are available and we would prefer applicants who are open to both day and night shifts. Ideally you would be willing to commit for a minimum of 12 months or more. This is a job that could be very fulfilling and is well paid but it is also complex and would be difficult for someone who has no experience with disability. Please read this full ad before we discuss the position further. What’s great about this job: Fantastic training opportunities, with a thorough handover, from long-standing members of staff who know the young person and his family very well. You will be provided with regular training on his health and care needs which include seizure management, catheterisation and peg management and behavioural support. Regular team meetings with the ABA Consultant. Flexibility around days worked to accommodate studies or other commitments. About the Job: Hourly rate £15 p/h and which rises to £16 after 6 months of probation. Part time position - minimum of 24 hours +. (unfortunately 20 hours is not enough for this position). Full time position 35 hours +. Indicate if you are interested in Full time or Part time when you contact us. This position could be on a freelance basis with a UTR number (if you are part time and also if you are a student) otherwise there could be a full time contract with a care agency that supports the teenager. (we can not offer a Sponsorship Visa). If interested: If you are interested please apply and already initially let us know why you would be suitable. We get so many applications please help to make it easier and explain why you applied. We will then let you know where to send your CV and a relevant cover letter explaining your interest and suitability (a few sentences might be enough to get the point across (ideally written by you and not AI). Later on we will need 2 relevant recent references and a valid DBS. We will arrange a face to face interview or a video call (initially) after receiving your CV and relevant cover letter if we feel that you would be a good match for this position. We look forward to hearing from you.
Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.
Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for enthusiastic, friendly and hardworking individuals to join our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for: This is an exciting opportunity for a trained barista with excellent people skills and at least 2 years experience of working as a barista. We are seeking 1 person to join the team on a casual contract with approximately 20 hours per week available - weekday shifts are currently a priority. Main areas of responsibility, including but not limited to: Opening and closing the Walnut Tree Cafe Taking orders and receiving payments Making coffee to a professional standard Speaking and interacting with both new and regular customers Maintaining a clean and sanitized working environment Regularly performing stock checks and placing new orders Following recipes and presentations for food and beverage items Being aware of and following operational policies and procedures Being punctual and maintaining regular and consistent attendance The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays Contributing to a positive work environment The successful applicant will have the following attributes: Essential: Previous experience of working as a barista. If you do not have experience of working with speciality coffee you will not be considered Clear communication skills Food Hygiene Level 2 Barista training Desirable: Experience of working with young adults with Learning Disabilities Experience of working within a community centre or community café Can easily commute to the centre
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
We are looking for compassionate and reliable Domiciliary Care Assistants to join our team. You will provide essential in-home care for service users with physical disabilities, elderly needs, or long-term health conditions. Responsibilities include assisting with personal care,ligh housekeeping ,medication prompts, meal preparation, companionship, and supporting individuals to maintain their independence.
Part time only 6 hours a week to support a disabled individual in their own home including washing dishes, hoovering, changing bed sheets, going post office, shops and regular medicine pickups. £14.04 an hour @ 6 hours a week DBS check needed Right to work in UK needed