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As a Service Manager at Normanshire Care Services Ltd, you will be responsible for overseeing care and support operations within at least one service area, ensuring compliance with contract specifications. Candidates should possess either an NVQ Level 3 or 5, along with relevant management qualifications. A thorough understanding of CQC KLOE and experience with diverse client groups is crucial. Familiarity with MCA and DOLs, as well as budgeting and staff management experience, is required. Key Responsibilities: • Collaborate with the Service Manager to manage service rotas and organize stakeholder meetings., • Ensure timely repairs and compliance with safety regulations., • Conduct support planning and risk assessments, maintaining high-quality documentation., • Develop Personal Emergency Evacuation plans and handle complaints transparently., • Supervise and develop staff, manage agency usage within budgets, and oversee financial transactions., • Implement safeguarding policies, conduct audits, and facilitate key working sessions., • Support service users with benefit applications and lead pre-admission assessments., • Ensure effective medication administration. Qualifications: • NVQ Level 3 or 5, • Relevant management qualifications Skills: • Strong numeracy and literacy, • Proficient in IT, • Excellent communication and organizational skills, • Ability to multitask and work flexibly, • Leadership and team management abilities Join Normanshire Care Services Ltd to make a meaningful impact by providing high-quality, person-centred care. You will work shifts, including nights if needed, and engage in "On Call" duties to ensure the wellbeing of those we serve.

Key Responsibilities Carry out daily cleaning duties including sweeping, mopping, vacuuming, dusting, and polishing. Clean and disinfect toilets, washrooms, and kitchen areas. Empty bins, dispose of waste safely, and replace bin liners. Wipe down tables, chairs, counters, and other surfaces. Ensure floors are free from spills, hazards, and obstructions. Replenish cleaning and hygiene supplies (soap, paper towels, toilet rolls, etc.). Report any maintenance issues, damages, or safety hazards to management. Follow health & safety, food hygiene, and COSHH (Control of Substances Hazardous to Health) guidelines. Operate cleaning equipment (vacuum cleaners, floor buffers, etc.) safely and correctly. Maintain cleaning schedules and complete records/logs as required. Perform deep cleaning tasks as instructed (e.g., kitchen deep cleans, window cleaning). Skills & Requirements Previous cleaning experience preferred but not essential. Ability to work independently and manage time effectively. Attention to detail and high standards of cleanliness. Understanding of hygiene and safety procedures. Reliable, punctual, and trustworthy. Hours & Location Flexible shifts including early mornings, evenings, or weekends as required.