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Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

Responsibilities: Are you a physically capable and reliable individual with a passion for events? Join our team as an Event Logistic Staff member and play a key role in bringing unforgettable experiences to life! Load, unload, and transport heavy event equipment, furniture, and supplies, including items weighing up to 75 lbs. Set up and break down event spaces, which may involve rigorous physical activity. Manage inventory and ensure the proper handling and storage of all event materials. Collaborate with a team to facilitate smooth event operations from start to finish. Provide exceptional customer service to clients, vendors, and attendees as needed. Qualifications: Must be able to lift up to 75 lbs frequently and perform heavy lifting throughout the workday. Demonstrated ability to work in a fast-paced, physically demanding environment. Strong work ethic, attention to detail, and problem-solving skills. Previous experience in event logistics, warehousing, or a related field is advantageous. Ability to work flexible hours, including weekends and evenings, as events require. If you are ready to take on a challenging and rewarding role in event logistics, we want to hear from you! Job Types: Full-time, Part-time, Zero hours contract Pay: £12.50-£13.50 per hour Expected hours: 20 – 40 per week Flexitime Schedule: Monday to Friday Weekend availability Application question(s): Mention your right to work in the UK Are you able to commute to

Bartender 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bartender to join Jimmy’s Bar. The company benefits our Bartender will receive are: 33 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with Bupa Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £1000 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Bartender are: Ensuring a fast and efficient service is provided to members and their guests. Preparation of classic and modern cocktails as well as full drinks. Table service to members and their guests The Experience & Qualifications required of our Bartender are: Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: Shifts are between Monday - Saturday Shifts range between 9:30am - 2am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Bartender at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Job Title: Function-Junior sous chef Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 40/45 hours per week – 5 out of 7 day including weekends Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment, able to run service independently and play their part in a friendly and passionate team. Salary up to £ 15 p/h, plus staff bonus at the end of the year. Role Responsibility As a function junior sous chef you will be preparing, cooking and presenting dishes within the club’s menu standard and understand how events service works in terms of preparation and timing and be able to run event by yourself. You will be working closely with the sous chef and head chef. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. You will oversee orders and maintaining stock level to a correct quantity. Our ideal candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Good understanding of allergens and dietary requirement, • Good understanding of food orders and stock pair level., • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Available to work at weekend and bank holidays if required., • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (close on bank holidays), • Cycle to Work Scheme, • Christmas and New Year closure (usually 10 days), • Working in a small and dedicated team with opportunities for career progression

Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.

Job description: Chef de Partie Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 48 hours per week – 5 out of 7 day mainly Monday to Friday Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment and play their part in a friendly and passionate team. . Salary £13.50 to £14 based on experience, plus staff bonus at the end of the year Role Responsibility As a chef the partie you will be preparing, cooking and presenting dishes within the club’s menu standard. You will be helping any junior chefs in the kitchen if needed. You will be working closely with the sous chef and head chef including dish and menu input. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. Our successful candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (open mainly Monday to Friday), • Cycle to Work Scheme, • Christmas and New Year closure, • Working in a small and dedicated team with opportunities for career progression

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN AS WE GROW As we expand both locally and internationally, we’re thrilled to be opening new venues beyond London! This is your chance to help shape the future of Clays as we bring our signature excitement, energy, and unforgettable experiences to new cities across the UK. We're looking for passionate individuals to join us on this exciting journey as we grow our brand and create unique, memorable events for our guests. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day, with a focus on the food-oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge, and deliver training and support for the kitchen and front-of-house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual who strives for excellence, with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities: • To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen, including service, stock management and staffing., • To provide training and support to all junior colleagues., • Communicate effectively with both kitchen colleagues and front-of-house colleagues., • Ensure the quality of the food and service delivered are to our standards and within execution times, • Ensure all food safety procedures are followed daily., • Monitor the cleanliness of the kitchen and communicate any problems to the Senior Sous Chef., • Assist in all aspects of stock management, including but not limited to wastage, holding stock, perishable stock and consumables., • Ensuring delivery of colleague meals for the in-venue team daily., • Take initiative and demonstrate aptitude and desire to continue to further your career., • Execute our Health & Safety policy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • At least 3 years of experience within a similar role desirable., • Culinary diploma from a recognised institution or higher., • Excellent communication and computer skills., • Training and coaching skills., • First Aid (not essential)., • Competency in Stock procurement (training will be provided for our platform)., • Food hygiene level 2 (training to level 3 will be provided)., • Understanding of Food Safety record keeping (training will be given on our platform)., • High-volume kitchen experience., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, can solve problems calmly and work well under pressure. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £31,500 as well as weekly Tronc (service charge) distribution which is uncapped. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clays Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Event Manager for one of the leading 5* hotels in London As our Events Service Manager, you’ll ensure the seamless delivery of world-class events, from intimate board meetings to large-scale banquets. You’ll lead and motivate your team to deliver exceptional guest experiences while keeping operations smooth, efficient, and profitable. Job Scope To manage the day-to-day operations of Events Operations Department to maximum profitability. To maintain the highest standards of service, training, people development and new product innovation. To manage and motivate supervisors and front line colleagues, ensuring that guest delight and business targets are met and maintained. To also ensuring that the Royal Lancaster London is recognized by guests as a market leader and secure regular and return business. Attention to detail and clear communication is vital, as well as pro-activeness. We need candidates with: Continuous Improvement, Problem Solving, Commitment to Excellence, Integrity, Positive Attitude, Communication, Self-Development, Contributes Ideas, Team Work & Role Model. For more information please consult the Company Behaviors Dictionary. A summary of your general tasks is listed below. You are asked to bring the behaviors mentioned above to all the tasks that are listed below. Please note that this list is not exhaustive and you may at sometimes be required to complete tasks not on this list. Key Duties and Responsibilities • To manage and ensure that all opening and closing procedures are carried out in accordance with Policies and Procedures. Any defaults to be reported on Knowcross, • Ensure Time & Attendance on Fourth Hospitality is accurately updated & maintained on a daily basis., • To ensure that the budgeted figures for casual staffing are managed as per the weekly forecast and Rota accordingly, • To attend weekly payroll meetings to ensure that the department are operating with the correct productivity and that payroll is controlled, • To be fully conversant with ACOM and ordering procedures, • Allocates staff and assign duties as required for business., • Attends and contributes

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy

Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..

Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard., • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment., • Take customer orders and communicate effectively with the team to ensure smooth preparation., • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts., • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo., • Confidently demonstrate knowledge of the menu, food, and drink options to customers., • Pay close attention to presentation and service standards., • Engage proactively with customers upon arrival and departure., • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays., • Ensure all product displays are kept to the highest standard., • Support the team with other tasks to ensure smooth operations., • Attend all team and company meetings and training events., • Follow all company policies and operational procedures., • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting., • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art., • Strong knowledge of coffee extraction and dialling in., • Excellent customer service skills., • Experience using till and payment systems., • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period., • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Host- Part Time Position ( 3 days per week ) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Host to join our Upper Floor restaurant team. The company benefits our Host will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Host are: • Takes restaurant bookings from members and their guests., • To ensure to maximise capacity and number of covers in the restaurant, • To ensure that all guests are correctly and speedily logged and processed in the most courteous way., • To take food and beverage orders efficiently and professionally The Experience & Qualifications required of our Host are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Experience working in a similar role, and using SevenRooms system is beneficial. The working hours: • 3 days per week, • Shifts are 9 hours and range between Monday – Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Host at 5 Hertford Street then apply by forwarding your up to date CV to the link below.

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.

Scarpetta is an authentic yet modern Italian restaurant with three sites, an e-commerce website and a central kitchen. The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. What you get from us: • NO WEEKEND - Monday to Friday only., • Develop skill set and grow your knowledge within the kitchen, • Be a part of a business that has branded retail products and a central production facility Perks and Benefits: • Extra holiday day added after each year up to 35 days!, • 50% off across Scarpetta restaurants when dining out with up to 6 guests, • Daily high quality and healthy employee lunches and unlimited coffee, • Team incentives & social events always in the calendar, • Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: • General cleaning for the kitchen, • Pot wash, • Assist chef with food prep, • Operating in accordance to health and safety requirements Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Section Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec, • Ensure smooth kitchen operations from setup to closing., • Maintain exceptional cleanliness and food safety standards., • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Own development plan and clear career path, • Our very own Masterchef and Cocktail competitions

Job advert at K9 Paws n Play If you are a dog groomer and you are interested in working at the family run business, K9 Paws n Play, on a part-time or full-time contract, to include Saturdays and over time please read on. We do not have any cages on site, as we believe in giving dogs a more relaxed environment to be pampered in, so they are given pens and access to our secure outdoor garden. Requirement’s : I’m looking for a dog grooming stylist who will work with our clients. We currently have a client list of over 2000 dogs. You will be working the hours of 9-5 / - 3/4 days a week, to include two Saturdays Per month. extra Saturday to cover holiday or busy periods (notice will be given in advance) You will be working on 5 dogs a day at present, although this may change and increase with Christmas bookings. Overtime is optional during busier times and to cover holiday. You will have the opportunity to work with our dog walker during quieter times. Send us with a copy of your cv, and a brief description of your experience and previous roles to register your interest. Once we have gone through the interview process and discussed suitability for both parties, we will supply you with a personalised contract, which will form the basis of an agreement. Fluent English is required. Experience You must have had professional training and work experience at a recognised training establishment, or been operating in a grooming business for at least 2 years as a stylist working in a salon. We are happy to expand on training you already have and focus in on skills and timing for you to excel in the future. A portfolio and references will be required. Terms You will need to agree to abide by the rules and regulations our business operates under. You will not be allowed to openly advertise your own business within our premises, or store/sell your own stock. We ask that you do not post clients dogs on your own social media platforms. Benefits and provisions You will have full use of a grooming table, shampoos and treatments, towels, straps/leads and a blaster/dryer. Employee discount included. We will provide you with grooming tools and accessories. This includes: uniform, scissors, clippers and use of a UV tool steriliser. You will have full use of the kitchen and bathroom facilities along with free WI-FI. Job Types: Permanent, Part-time, Full-time Part-time hours: 24-hour per week Full-time hours: 32-hours per week Pay: Commutative salary Additional pay: Overtime Benefits: Company events Company pension Employee discount Flexitime Schedule: Day shift Flexitime Application question(s): Where did you carry out your training? Experience: Dog grooming: 2 years (required) Work Location: In person Application deadline: 01/10/2025 Reference ID: dog grooming in Surbiton, stylist, part time, full time, over time, holiday cover

As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM

Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

Reservations Assistant (1 Year Maternity Cover) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Reservations Assistant to join our Team. The company benefits our Reservations Assistant will receive are: • 33 days holiday per year (including bank holidays), • Discounted gym membership with Nuffield Health & Gymflex, • Birthday day off, • Monthly well-being days with our Chiropodist, Reflexologist and Masseuse, • Private medical/dental insurance with Bupa, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Free English Classes, • Access to a company doctor, • Eyecare vouchers, • In-house industry training, • Sponsored social events, • Season ticket loans, • Retail discounts with Edenred, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • 20% Staff Discount at Birley Bakery, • Nursery Workplace Scheme, • Free freshly prepared meals on duty The responsibilities of the Reservations Assistant are: • Answering the main club line and being the first point of contact for callers to the club., • Transferring calls internally, taking messages, and passing on to the relevant department / person., • Taking reservations using SevenRooms, making cancellations, changes and amendments. The Experience & Qualifications required of our Reservations Assistant are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Excellent phone manner and organisational skills, • Knowledge of SevenRooms booking system, • Ability to multi-task Excellent rapport building and inter-personal skills, • Good IT/Admin Knowledge The working hours • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday, • Sundays always off, • This is a maternity cover role, with the potential for a permanent opportunity. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Reservations Assistant at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times

This is for a project-based Operations Manager as it's only for the rest of the ice cream season (until the end of September/early October). I am after someone with a positive attitude and proactive approach who can: • Manage the team - roster and any issues they have, that they maintain the standards we've set for them, • Ensure orders are placed for the likes of serviettes, spoons, ice cream etc, • Manage the relationships with the different locations we are at, • Create quotes for any events we get enquiries for, • Manage the logistics of these events (transport/orders etc), • Assist with adhoc tasks required for the business, • Outreach to brands/locations etc for us to be at/collaborate with, • Manage the calendar of events

SALARY QUOTED IS TAKE HOME PAY OVERALL PURPOSE OF ROLE MAIN ACTIVITIES AND RESPONSIBILITIES To assume management of individual shop premises during the absence of designated Shop Managers (ie days off, holiday and other absences). Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly. Work within the budgets and achieve the financial targets set by the business in line with strategic requirements. Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager. Work as a team member, taking full responsibility for all shop duties required wherever placed. Work as directed by the Retail Area Manager. Supervision of Assistant Shop Managers, Retail Assistants and Voluntary Workers. Recruitment of Voluntary Workers. Participate in all training and legislative checks required by Alex TLC, statutory and specific to role. CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL) Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible. PEOPLE MANAGEMENT RESPONSIBILITIES Assign and supervise the duties of any Assistant Shop Manager on site. Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures. To develop and maintain efficient and effective voluntary worker rotas. TECHNICAL RESPONSIBILITIES Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Ability to train others in the safe and correct use of such equipment. OTHER FEATURES OF JOB Hours of work are according to the opening hours of the premises assigned by the rota and Alex TLC Working Practice Policy. To undertake ad-hoc duties as required. Opportunity to participate in Alex TLC charitable activities and events. LOCATION Cover shop managers are expected to work in any South East London Alex TLC premises according to the rota set by Senior Management. PERSON SPECIFICATION EDUCATION, QUALIFICATIONS AND TRAINING ESSENTIAL: Alex TLC Literacy and Basic Mathematics test pass, computer literacy DESIRABLE: GCSE, ‘O’ Level or equivalent Mathematics and English Language, customer service, management or business qualification EXPERIENCE ESSENTIAL: Experience in a charity retail position and/or customer service role with excellent telephone and written skills; brand awareness DESIRABLE: Basic understanding of leukodystrophy and the work of Alex TLC; charity retail WORK BASED COMPETENCIES · Excellent customer service skills · Excellent telephone skills · Excellent writing skill · Excellent numerical ability · Excellent organisational ability · Excellent management skills · Flair for display · Knowledge of operational and emergency procedures · Ability to work in a team · Commercial acumen

Are you a highly motivated and customer-focused individual looking for a concierge role in a residential development? Our expanding management company is seeking a dedicated Concierge to join our team at a private residential complex in Canary Wharf. This full-time position starts from September onwards. About the Role As a Concierge, you'll be the welcoming face of our complex, providing exceptional service to residents and visitors. You'll play a crucial role in maintaining a secure, efficient, and welcoming environment. Key Responsibilities: Greet residents and guests, and expertly handle enquiries via phone, email, and in-person at the desk. Screen all visitors and contractors, ensuring proper authorization. Report any suspicious behaviour, monitor CCTV, and conduct regular patrols of internal and external communal areas, including Health & Safety checks. Manage the release of packages, handle apartment keys, and verify parking permits. Accurately log all events and relevant information in the daily diary. Report all incidents, including Health & Safety, security, maintenance, and cleaning issues promptly. What We Offer Salary: £27,496 per year. Shift Pattern: a 4 days ON, 4 days OFF. Hours: 12-hour shifts from 7:00 AM - 7:00 PM. Holiday Entitlement: 20 days of annual leave. Uniform: Provided after successful completion of a 6-month probation period. We're Looking for Someone Who Is: Possesses a strong command of both spoken and written English. IT literate, as our operational and communication systems are IT-based. Able to work effectively on your own and manage pressure with ease. Always well-presented with excellent timekeeping. Flexible and able to respond to varying situations. Demonstrates a genuine understanding of customer care and applies it in practice. Resides no further than 1 hour from the Canary Wharf development. Holds a valid passport and the right to work in the UK. All listed requirements are minimum criteria for this role. If you do not meet any of the above, please do not apply. We will review all applications and contact suitable candidates to arrange an interview.

Front of House Team Member at The Greyhound Kew Location: Kew, London Salary: Competitive, based on experience Part and Full time roles available About The Greyhound, Kew We're not just a pub; we're a beloved local institution in the heart of Kew, and we're embarking on an exciting new chapter. We're committed to creating a warm, welcoming space that blends traditional charm with a fresh, new energy. We're searching for a Front of House Team Member to join our team and help us write this next chapter. If you're passionate about great hospitality and love working in a community-focused environment, we want to hear from you. The Role As a Front of House Team Member, you'll be the friendly face of The Greyhound Kew. You'll be the person who creates a memorable first impression, whether you're greeting guests, taking orders, or serving drinks with a smile. Your positive energy and passion for hospitality will be key to making every visit special. We're looking for someone reliable, friendly, and enthusiastic about working in a busy pub where the community is at the heart of everything we do. What You'll Be Doing * Providing warm, attentive service to all our guests. * Supporting daily pub operations, from table service to helping at the bar. * Keeping the pub clean and looking its best. * Working closely with the rest of the team to ensure smooth, efficient service. * Being proactive and helping with events and promotions. * Representing The Greyhound Kew with professionalism and a positive attitude. We're Looking For Someone Who * Has previous experience in a customer-facing hospitality role (bar experience is a huge plus). * Has a genuine passion for hospitality and enjoys working with people. * Lives in or near Kew. * Is a strong communicator and a great team player. * Is reliable, flexible, and thrives in a fast-paced environment. * Is eager to learn and grow with us. Why Join Our Team? * You'll be part of an exciting pub transformation from the ground up. * We're a supportive team with approachable leadership. * There are opportunities to grow within the business. * We offer competitive pay and a great working atmosphere. If you're ready to bring your passion for people and pubs to The Greyhound Kew, we'd love to hear from you.

Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: • Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests., • Manage staff schedules, training, and performance evaluations., • Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere., • Makinging Coctails, and training staff where nesesalry., • Handle customer inquiries, feedback, and complaints with professionalism and courtesy., • Maintain inventory and order supplies as needed., • Ensure compliance with health and safety regulations., • Collaborate with management to develop promotional strategies and special events. Qualifications: • Previous experience in hospitality or entertainment management preferred., • Excellent leadership and interpersonal skills., • Strong organizational and multitasking abilities., • Passion for music and a knack for creating fun, engaging environments., • Be positive and have an approachable manner, • Ability to work flexible hours, including nights and weekends., • Proficient in basic computer applications and POS systems. What We Offer: • Competitive salary and performance service charge, • A dynamic and supportive work environment., • Opportunities for career growth and development., • Discounts on food, drinks, and private karaoke rooms, 50%off., • Company pension, • Christmas parties, • A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.

Chef de Partie - BAO Kings Cross Salary - Up to £15.5 ph Schedule - Full Time Experience - Previous experience in a quality restaurant Bao Kings Cross are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Located in Pancras Square, BAO Kings Cross is a reimagined take on nostalgic Taiwan. The old foam teashop classics and cafes with a focus on rice plates, tea snacks and BAO Bakery Goods. Bubble teas, BAOs and BBGs can be ordered to go from the Counter. The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Chef de Partie within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.

As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.

Salary - £15.50 to £17 per hour Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Kings Cross are seeking a Senior Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Location Each BAO location represents a different slice of culture in Taiwan. The Position We're looking for an experienced Senior Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Senior Chef de Partie within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.

Senior Hairdresser – Colour & Styling Specialist • Location: Farringdon, London (EC1), • Job Type: Full-Time, • Salary: £27,000 base with On-Target Earnings (OTE) up to £65,000 per year About Zulu Bonita Located in the heart of London’s Design District, Zulu Bonita has built a reputation for beautiful hair, excellent service, and a high-performing team. We combine a boutique salon experience with a relaxed, eclectic atmosphere, catering to all hair types. We are proud of the talented and diverse individuals who make our salon a success. The Opportunity We are seeking a talented and experienced Senior Hairdresser who is confident working with all hair textures in both colour and styling. This is an opportunity to thrive in a refined, design-led salon with a loyal, style-conscious clientele. We value professionalism, reliability, and individuality. If you are serious about your craft and want to join a focused, warm, and ambitious team, we would love to hear from you. Key Responsibilities • Provide exceptional colour, cutting, and styling services to the highest standard., • Build and maintain a loyal client base through expert consultation and outstanding service., • Collaborate with a supportive and professional team to maintain our shared high standards., • Engage in continuous learning through our strong internal education culture and partner training., • Contribute positively to the salon's vibrant atmosphere, from daily operations to creative projects. Ideal Candidate Profile Essential: • Significant experience and confidence in both advanced colouring and styling techniques., • Proficient and knowledgeable in working with all hair textures., • Hairdressing NVQ/SVQ Level 2 (or equivalent) qualification., • A professional, reliable, and passionate attitude towards the craft of hairdressing., • Must be able to reliably commute to our Farringdon (EC1) location. Desirable: • Specialist skills in braiding or hair extension installation., • Textured hair expertise. What We Offer Excellent Earning Potential & Benefits: • A competitive salary with an achievable OTE of up to £65,000 annually., • Generous commission structure, including up to 20% on retail sales., • 28 days of paid holiday., • Company pension scheme. Work-Life Balance & Perks: • A 40-hour work week, flexible across 4 or 5 days., • Every second weekend off., • Complimentary hair services and significant discounts on haircare products., • Regular team events and referral bonuses. Career Growth & Environment: • A beautifully designed, professional environment where your talent is recognised and celebrated., • A team culture that balances high standards with genuine support and warmth., • Advanced training, both internally and with our brand partners, to continually develop your skills., • Clear opportunities for career progression into educator, leadership, or creative roles.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £33,500 – £36,000 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Store Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

We are looking for a talented and passionate Head Waiter/ Waitress to join the fantastic Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba as our new Head Waiter/Waitress and be part of redefining Italian hospitality with creativity and flair. As Head Waiter/Waitress you will be responsible for: • Leading in the front-of-house team, you'll supervise waitstaff, to ensure smooth operations and exceptional service., • You'll warmly welcome guests and maintain high customer satisfaction throughout their dining experience., • Overseeing order accuracy and timely service, you'll address customer concerns promptly and professionally, escalating issues as needed., • Training and coaching new staff to uphold service standards, you'll collaborate closely with kitchen and team members for seamless communication., • Monitoring service quality and promoting menu items, you'll contribute to revenue growth while ensuring compliance with health, safety, and food regulations. As Head Waiter/Waitress you will receive: • Up to £17.50 per hour, • Personalised coaching and progression planning, • Enjoy wines at cost price., • 29 days off, including bank holidays and your birthday!, • Regular gatherings and appreciation events., • 30% off our food menu., • Annual gifts for employment anniversaries., • Complimentary team meals. If you have what it takes to be a Head Waiter/ Waitress at Alba, then please apply now!

Kitchen Manager | £35,000 per year | Monday - Friday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional manager to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week | Monday to Friday We’re looking for someone passionate, energetic & extremely organised to manage our dark kitchen in Acton To manage our team of Kitchen Hands To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To report to General Manager, and Operations Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Experience in a dark kitchen is preferable but not necessary Compensation | £32,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

We are looking for a talented and passionate Chef De Partie to join the fantastic Alba BOH team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us a Chef de Partie at Alba and be part of redefining Italian hospitality with creativity and flair. As Chef de Partie, your responsibilities will be: Assist in food preparation by chopping vegetables, preparing sauces, and assembling dishes. Support chefs in cooking tasks like sautéing, grilling, frying, and baking. Prepare mise en place and organize kitchen equipment before service. Maintain a clean, organized workstation and follow sanitation practices. Help with kitchen operations including restocking supplies, washing dishes, and cleaning. Collaborate closely with chefs and kitchen staff for smooth operations. Ensure compliance with health and safety regulations for a safe kitchen environment. As Chef de Partie, you will receive these Benefits & Rewards: Up to £37,440 per annum All overtime paid Personalised coaching and progression planning Enjoy wines at cost price. 29 days off, including bank holidays and your birthday! Regular gatherings and appreciation events. 30% off our food menu. Annual gifts for employment anniversaries. Complimentary team meals. If you have what it takes to be a Chef De Partie at Alba, then please apply now!

Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!

Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are seeking a passionate and motivated Chef to join our growing team across two restaurants with a focus on healthy, nourishing food. Menu is very plant centric with a few sustainable fish options but no meat or dairy. The space is often used for wellbeing events, meetings and workshops so creativity and adaptability is key. Rota is a mix of morning and evening shifts but restaurant closes at 10:30pm. Key Responsibilities: Work with the Head Chef to provide a high standard of colourful and creative dishes • Ensure the smooth operation of the kitchen on a daily basis, • To ensure the delivery of quality, consistently presented menu items with a strong plant-based focus as well as some fish dishes, • Ensuring speed of service during busy periods, including up to 100 covers for breakfasts, • Contribute to event catering and special functions, • Maintain high kitchen hygiene and food safety standards, • To follow our opening and closing procedures as well as general cleaning duties, • Work efficiently across two nearby locations What We’re Looking For: • Passion for healthy, seasonal cooking and in interest in food for wellbeing, • Room for creativity and growth as the company expands, • Level 3 Food Hygiene & Safety, • Interested in healthy cuisine concept and event catering, • Excellent communication skills, • Self-motivated, positive and eager to grow with the business, • Flexible and reliable with scheduling, • Organised What We Offer: • A supportive, growth-oriented work environment, • Opportunities for training and development, • Being part of an exciting, health-driven culinary concept, • Incentive schemes with rewards and bonuses for added value Hours: Shifts are ranging between 6:30 am - 16:00pm and 17:00pm -22:30 pm, we are open 7 days a week and bank holidays, so flexibility and availability to work all shifts (including weekends) is essential. Applicants must speak some English, be eligible to work in the UK, be able to provide a work reference and have a minimum 1 year experience in similar environments. Pay: From £15.00 per hour Benefits: Company pension Discounted or free food Employee discount Free fitness classes On-site gym Experience: Chef: 2 years (required)

Are you a seasoned barista ready to lead with purpose? Join Petit Miracles in launching Miracle Brews, a mobile coffee cart with heart — the first of many bringing speciality coffee and social impact to London streets. About Us Miracle Brews isn’t just about amazing coffee — it’s about creating opportunity. We're a social enterprise supporting people with learning disabilities into meaningful employment. We believe in crafting moments of connection and pride, one espresso at a time. What You’ll Lead • Full daily operations of the cart, from setup to close, • Brewing excellence with high-spec gear (Fracino + Eureka Atom), • Hands-on training and mentoring of 1–2 supported team members, • A calm, safe, and uplifting working environment, • Inventory management and supplier coordination, • Compliance with health and safety standards, • Collaboration on branding, events, and future cart expansion What You’ll Bring • Expert-level coffee skills: dial-in, pour-over, latte art — you name it, • Warmth, empathy, and a belief in inclusive hiring, • Leadership that’s equal parts confident and kind, • Methodical organisation and a sharp eye for workflow, • Flexibility and adaptability — no two days are the same Bonus if you have: • Food hygiene training (or willingness to be supported through it), • Experience with mobile setups or small businesses, • A basic grasp of coffee cart power systems Our Promise You’ll be more than a manager — you’ll be a mentor, a teammate, and a cornerstone of something truly special. We’re building more than a business: we’re building futures. This role isn’t just about pulling shots. It’s about showing up for your team, growing a supportive culture, and believing in what’s possible.

About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. ​ Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK.​ This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?