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Job Title: Senior Account Executive Location: London metro area (Remote) About FusionAuth FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado. Our mission is to make authentication and authorization simple and secure for every developer. Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world. We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support. With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level. Job Summary The Senior Account Executive will be the first Go-To-Market hire in the region and will own the full new business sales cycle across the EU/UK market, where FusionAuth already has an established and growing customer base. This is a strategic, field-based role that requires a seasoned seller who can operate with high autonomy, accelerate momentum in an active region, and expand our footprint across new accounts and verticals. You’ll drive new logo acquisition by working warm prospects from Marketing and Community Outreach programs and by executing a disciplined outbound prospecting motion. We expect Senior AEs to close 8-10 deals per quarter. Our target customers are often technical (developers, engineers, CTOs) and nearly all sales engagements will involve deep technical discovery. Senior AEs are expected to bring deep industry and product expertise to every engagement, partnering closely with sales engineers. You will own full responsibility for qualification, forecasting, and closing business across your territory. Given the independent nature of this role, a demonstrated ability to self-manage, set strategy, and execute without day-to-day oversight is essential. You will report directly to the Director of Sales and work remotely within your EU/UK region. You will have a direct hand in shaping our regional go-to-market approach and contributing to the continued growth of an already active European market. This is a role for a senior seller who wants to build something and ultimately grow into a leadership role in the region. Responsibilities • Selling to Developers, Engineering, and Technical Executives, • Primarily covering upper mid-market accounts with 5 to low 6-figure deals, • Understanding the business motivations of every opportunity, delivering product overviews, and negotiating contracts, • Understand our target market and our unique value to technical and business audiences, • Schedule and manage the sales process based on inbound warm leads from marketing campaigns and outbound prospecting, • Generate additional leads from your targeted outbound prospecting activity, • Assist prospects in choosing the appropriate product and configuration, • Negotiate and close orders based on prescribed guidelines, • Meet monthly and quarterly qualified lead and revenue objectives, • Document and manage your business within our CRM system while providing accurate forecasts to the team, • Engage with technical and non-technical employees of prospective customers at various levels and build a strong value proposition for FusionAuth, • Serve as FusionAuth’s first boots-on-the-ground EU/UK presence, providing market intelligence, regional insights, and feedback to inform product and go-to-market strategy, • Develop and maintain senior executive relationships within target accounts, navigating complex organizational structures and multi-stakeholder buying processeQualifications, • At least ten years of technical sales experience, • Selling to developers required, • Technical product experience, preferably targeting developers, • A love of learning and problem solving, • Proven success as a sales rep, with demonstrable quota attainment, • B2B SaaS or technical software sales experience required; experience selling into mid-market and enterprise accounts strongly preferred, • Ability to connect and communicate with technical customers, • Outstanding written & verbal communication, • High level of energy, motivation, initiative, commitment, and professionalism, • Competitive and focused on achieving goals; experience operating as a solo regional representative or in a first-in-market capacity strongly preferred Important Details • Application Submission: We value authentic, thoughtful responses. Copy/pasted or AI-generated answers to application questions that don’t reflect your own experience may disqualify your application., • In-Person Interview: Please be aware that participating in an in-person interview is encouraged so we can get to know each other. FusionAuth reimburses reasonable travel and lodging expenses associated with onsite interviews. If you are passionate about technology that solves real-world customer problems, and want to join a company that is moving the industry forward, FusionAuth is a perfect fit for you! Equal Employment Opportunity FusionAuth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. | Recruiters FusionAuth does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement, we reserve the right to pursue and hire candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of FusionAuth.

Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and building with the latest technologies—including AI—to help our customers unlock more revenue with less effort. Behind our product is a global team of 180+ Beyonders who bring curiosity, craft, and care to everything we do. We believe people are the most important part of any business, starting with ours. It is with that in mind that Beyond is looking for a Senior Customer Success Manager I to join our growing team. Reporting to our Manager of Customer Experience, EMEA, you will have the opportunity to manage our largest customers and those who have an outsourced revenue manager as part of our Guidance offering. You will play a pivotal role in delivering a white-glove customer experience. The role will also provide cross-functional business exposure to the Revenue Management team. You will work to ensure that these customers are successful and long-lasting customers of Beyond to allow us to maintain our foothold as the market leader in this industry. As the world and travel landscape shift around us, so too do the needs of our customers, and this role plays a key component in ensuring that they not only survive but thrive in this environment. Before reading further... Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway! As our Senior Customer Success Manager, you'll be responsible for: • Driving customer adoption, retention and satisfaction for an assigned book of accounts, • Providing analyses on booking trends and pricing performance for clients, • Building relationships with customers by driving value using a consultative approach to become an influencer and trusted extension of their team for Guidance accounts, • Training clients on the basics of revenue management and how to effectively use our tool to increase revenue, • Ensuring our customer’s success by analysing how they can maximise revenue and utilise Beyond to review booking data and charts to make pricing decisions, • Securing annual subscription renewals and uncovering expansion opportunities, • Performing regularly scheduled meetings with key stakeholders to ensure customer goals are being met, • Monitoring and reporting on the health and risk of assigned accounts, • Maintaining a deep understanding of Beyond Pricing’s suite of products, • Reviewing Beyond’s algorithm performance in existing markets, making actionable recommendations based on data-driven insights, • Partnering closely with the Revenue Management, Sales, and Customer Experience Teams and help mentor junior members of the team., • Being the voice of the customer back to our Product organisation, communicate trending customer feedback and ideas So what kind of person are we looking for in this role? The person who will be successful in this role will be: • Have deep customer-empathy: you find fulfillment in helping customers reach their goals., • Enjoy working with people: you are driven to provide an excellent customer experience., • Be data-minded: you are exceptional with data and leveraging it to make strategic decisions., • Go above and beyond: you pride yourself on going above and beyond for teammates and customers., • Be Highly Analytical: you are able to look at multiple graphs and charts and instantly derive insight Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate: • 3+ years of experience working in customer success, • Experience managing renewal conversations, • Fluency and ability to work with customers in English and French, • Experience working with software or ability to learn a wide variety of tools for data analysis, including comfort with data sets in Excel, • Exceptional verbal and written communication skills with the ability to communicate effectively at all levels, • Experience helping customers through presentations, trainings, or day-to-day questions, • Experience in SaaS, tech and/or the short-term rental industry preferred, • Fluency in any additional European language is a plus So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will: • Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us, • Meet with our Senior Manager of Customer Success, EMEA, • Complete an assignment relevant to the role and present it to a few key stakeholders, • Meet the Director of Customer Experience, • Have a final interview with our Chief Executive Officer Company Values: We are serious about our core values: We Care, We Are On the Same Team, We Inspire Trust, We Go Beyond, We Ship It, We're Curious. If those resonate with you, and you're ready to work with a team that lives and breathes those values, we want to hear from you. Benefits: Beyond offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site! We Care about Diversity, Equity and Inclusion: Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to share their whole self with us. We are respectful of and empathetic towards different viewpoints, and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ Beyond. AI Policy: At Beyond, We Inspire Trust. In each other, in our process, and in the people we bring onto the team. As part of that commitment, we’re implementing clear guidelines around the use of AI in our recruitment processes. Please review the full policy _. Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain Please review our GDPR Statement _.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

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