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About Us: - 39 Hours Location: Coventry Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

A global fashion group is seeking a passionate Sales Consultant in Greater London. The ideal candidate will have at least two years of experience in fashion retail, focusing on creating memorable customer experiences. Responsibilities include managing shop operations and achieving sales objectives w

Looking to join a leading global company in the fashion industry, trusted worldwide for their impeccable production standards and sustainability initiatives, as a showroom coordinator?. Day to day you will be involved with customer related marketing and sales activities; carrying out admin tasks; co

A premium fashion retailer is seeking a Sales Associate for their Flagship Store on Regent Street. The ideal candidate should have a passion for fashion and previous sales experience. Responsibilities include providing top-tier customer service and actively participating in achieving sales goals.

A leading supplier in the United Kingdom is seeking a Senior Sales Manager to drive growth in its Asia and European expansion.

A global fashion company is seeking a Sales Consultant to create memorable customer experiences and achieve sales objectives. The ideal candidate has at least two years of fashion retail experience, is an enthusiastic communicator, and thrives in a team environment. You will enjoy a discount on prod

A leading global fashion company is seeking a showroom coordinator to support showroom strategies from their London office. The role involves customer-related marketing, sales activities, administrative tasks, event coordination, and internal reporting. Candidates should have administrative and cust

As a key member of the national sales team, contribute to the achievements of the business’s overall growth plan by driving and delivering profitable sales. Responsible for achieving the budget goals of sales in the agreed markets and developing the sales and customer strategy. NATIONAL SALES ACCO

My client, a longstanding private label supplier of childrenswear is looking for a sales/business development manager to join the team to establish a new niche product area (such as outerwear or denim) and customers.

The role encompasses bridal sales and administrative duties, requiring previous experience in luxury retail.

The ideal candidate should have at least 3 years of sales experience in a high fashion environment, with a focus on delivering exceptional customer service and building strong client relationships. A luxury retail company is seeking a Sales Consultant for the Givenchy Concession at Harrods.

Una reconocida marca de moda está buscando un Consultor de Ventas para crear experiencias memorables para los clientes.Este rol implica atraer y retener clientes, logrando objetivos comerciales y trabajando en un entorno de equipo positivo.Se requiere un mínimo de dos años de experiencia en retai

The ideal candidate has at least 3 years of sales experience in a high fashion environment and a genuine passion for fashion. A leading luxury brand in the United Kingdom is seeking a Sales Consultant to act as a brand ambassador for Givenchy at Harrods. You will deliver exceptional customer service

A popular retail brand in Greater London is seeking a Seasonal Sales Associate to enhance customer engagement and meet sales goals.

Sales Director, Hangbags – EMEA - Luxury Fashion Brand. Lead seasonal sales planning, including forecasting, budgeting, and achieving revenue targets. Work cross‑functionally with operations, finance, and logistics to ensure a smooth end‑to‑end sales process.

A leading fashion brand seeks a full-time Sales Associate for its store in Westfield White City. The role requires achieving sales and profit targets while providing outstanding customer service. Ideal candidates should have at least 2 years of retail experience in a luxury setting, strong sales exp

This is a varied role combining bridal sales and styling with administrative and coordination duties. Build lasting client relationships and meet personal sales targets. Experience in bridal sales (luxury retail a plus).

A global fashion company is seeking a passionate Sales Consultant to create memorable brand experiences and achieve sales objectives at their location in Battersea Power Station. The ideal candidate will bring at least two years of fashion retail experience, excellent communication skills, and a pas

A prominent recruitment agency in the UK seeks a New Business Sales professional to drive sales of SaaS solutions to fashion retailers. The ideal candidate will have a proven track record in new business development and experience in the fashion retail vertical. Responsibilities include generating l

A leading fashion retailer in Greater London is seeking a passionate Style Advisor for its Kingston branch. The part-time role involves enhancing store sales, providing exceptional customer service, and leading a team to achieve store targets.

Responsibilities include leading the team, driving sales, and enhancing the customer experience through events.

Ideal candidates will have at least three years of experience in high fashion sales, particularly in luxury department stores, and should possess strong communication and relationship-building skills. The role involves welcoming clients and delivering exceptional customer service while maximizing sa

A global luxury brand in York is seeking a Sales Consultant to provide exceptional service and create emotional connections with customers. The role requires a flair for fashion and customer-oriented mindset.

A leading fashion media company in London is seeking a Senior Director to lead their B2B Professional business unit. This strategic role involves executing the commercial strategy, driving global sales, and managing a high-performing team. The ideal candidate will have a proven track record in reven

The ideal candidate will have proven senior sales leadership experience in luxury fashion, with the ability to inspire a sales team and drive revenue. A prestigious luxury brand is seeking a Head of Sales to lead wholesale strategies and manage a high-performing team. This role involves defining sal

Candidates should have a minimum of 3 years in high fashion sales, experience with leather goods, and strong communication skills. A luxury retail brand in the UK is seeking a Sales Consultant to act as a brand ambassador. The role involves providing exceptional customer service, building client rel

A global fashion retailer is seeking a Department Manager passionate about fashion to lead their sales team in the United Kingdom. The successful candidate will be responsible for achieving sales objectives, managing stock, and ensuring high customer service standards.

A leading accessories retailer is seeking a Sales Assistant for the festive season in Thurrock. The ideal candidate should possess excellent communication skillsxfe and have a flair for fashion.

Sales/Business Development & Sourcing Manager - Private Label. My client, a longstanding private label supplier of childrenswear is looking for a sales/business development manager to join the team to establish a new niche product area (such as outerwear or denim) and customers.

A leading fashion retailer in Greater London is seeking a passionate Sales Consultant to enhance customer experience and drive sales. The ideal candidate has at least 2 years in fashion retail, is enthusiastic about fashion, and possesses strong communication skills.

A leading accessories retailer is seeking a motivated Sales Assistant for the festive season in Thurrock. Excellent communication skills and a flair for fashion are required.

Candidates should have at least 3 years of sales experience in a high fashion environment, excellent communication skills, and a genuine interest in fashion. A luxury fashion brand in Greater London is seeking an experienced Sales Consultant to act as a brand ambassador for Givenchy. The role involv

Experience in bridal sales (luxury retail a plus). This is a varied role combining bridal sales and styling with administrative and coordination duties. Build lasting client relationships and meet personal sales targets.

An exciting opportunity has come up for a senior sales manager to join a leading supplier. As a senior sales manager, you will have extensive private label/supplier experience within the high street across wovens.

A leading global fashion company in the United Kingdom is seeking a Showroom Coordinator for Sales, Events, and Marketing. Candidates should have strong customer service experience, proficiency in Excel, and knowledge of fashion apparel.

The candidate should have at least three years of experience in retail management and a passion for fashion. This full-time position focuses on achieving sales targets.

A leading sneaker and fashion company is seeking a Senior Lead of Sales to manage and grow partnerships in Japan. The role involves leading a team of account leads and driving sales in the sneaker, fashion, and department store channels.

We are looking for an experienced and sales‑driven Senior Sales Associate to join our luxury retail environment, specialising in Ready-to-Wear and Made‑to‑Order services. Drive sales and exceed targets using strong product knowledge and refined sales techniques across Ready‑to‑Wear and Mad

The role emphasizes team management, sales leadership, and adhering to customer service excellence.

My client, a longstanding private label supplier of childrenswear is looking for a sales/business development manager to join the team to establish a new niche product area (such as outerwear or denim) and customers.

A leading fashion retail brand in Greater London is seeking a full-time sales associate to join their team. Candidates should have a passion for fashion, strong sales techniques, and the ability to maintain an appealing store environment. This role involves delivering exceptional customer service, m

We are looking for an experienced Fashion Consultant / Sales Director to lead our wholesale expansion across Europe, the UK, and the US. Lead and manage the wholesale sales process across Europe, the UK, and the US. Drive seasonal sales targets and provide performance tracking and reporting.

A leading fashion retailer in Greater London seeks a dedicated Department Manager to oversee sales, team development, and ensure exceptional customer service. The role involves setting departmental goals, managing operations, and driving sales through strong leadership and communication skills.

A private label supplier in the United Kingdom is seeking a dedicated sales/business development manager to establish new niche product areas in childrenswear, such as outerwear or denim.

Coordinator - Showroom Sales, Events and Marketing. Looking to join a leading global company in the fashion industry, trusted worldwide for their impeccable production standards and sustainability initiatives, as a showroom coordinator. Day-to-day you will be involved with customer‑related marketi

A small independent fashion label in London is seeking a part-time staff member to cultivate customer relationships and drive sales. Responsibilities include visual merchandising, stock management for online sales, and enhancing social media presence. Ideal candidates should possess excellent people

A global fashion group is seeking an Assistant Store Manager to lead and inspire a sales team in Greater London. Candidates should have at least two years of fashion retail experience, strong communication skills, and a commercial mindset.

A leading global fashion brand is seeking a Style Advisor with a strong interest in fashion and excellent communication skills.