Floor manager jobs in HarrowCreate job alerts
- Green Cabin London- Sri Lankan Restaurant-(Venue hire)
Interviews todayFloor Manager7 hours ago£38000 yearlyFull-timeHarrowFloor Manager (Restaurant): Qualifications: • Degree/Diploma in Hospitality Management • Food Hygiene Training: o Level 1 Food Safety Awareness o Level 2 Food Hygiene and Safety o Level 3 Supervising Food of Safety Skills: - have good speaking of sinhala language apart from english language, since we are a srilankan based restaurant . - have a good knowledge about sri lankan dishes and what they are made of. have a good understanding about the srilankan ingredients. • Have knowledge of personal hygiene, food hygiene and food safety, food handling, sanitation, and safety precautions • Implement and ensure compliance with all relevant food and health and safety policies and procedures • Proven ability to work under pressure with excellent customer service skills and an eye for attention to detail • Outstanding interpersonal and communication skills • Outstanding leadership and people management skills • Have the ability to train, coach and inspire team members • Excellent organizational, multitasking, and problem-solving skills • Excellent interpersonal skills • Must be punctual and reliable with time management ability • Basic literacy and numeracy skills • Available to work extended hours when required • Passion for food and customer service Experience: • Experience of managing a fast-food takeaway kitchen
Immediate start!Easy apply - RM Food London LTD
Front of House Team Member10 days ago£12–£15 hourlyPart-timeLondonThe floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.
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