Floor manager jobs in United Kingdom - Page 3

The Customer Service Manager will actively seek to enhance working relationships with clients, other service suppliers and colleagues throughout the day. Rapport! The CSM will manage the entire customer service team at the. Floor Host, Floor Lead, Welcome Host, Welcome Experience Lead, Client Experi

ASSISTANT STORE MANAGER WRTW – HARRODS.As Assistant Store Manager for our WRTW concession in Harrods, you will support the Store Manager in leading a high-performing team while upholding the brand’s exceptional client experience standards.You will act as a role model on the shop floor, d

We are seeking an experienced and inspiring Retail Boutique Supervisor to support the Dual Site Management in leading the Harrods Beauty concession. This role is ideal for a commercially driven luxury professional with strong people leadership skills, a passion for design and fragrance, and a proven ability to elevate client experience through exceptional service and clientelling. As a Supervisor, you will play a key role in driving sales performance, mentoring the sales team, and ensuring operational excellence while acting as a senior brand ambassador for this brand. Key Responsibilities Sales Leadership & Business Performance • Support the Concession Manager in driving and maximising sales performance to achieve store and individual KPIs., • Lead by example on the sales floor, consistently delivering high-value client experiences., • Analyse sales trends and performance data to identify opportunities for growth., • Support omni-channel initiatives to enhance the overall client journey., • Supervise, motivate, and coach the sales team to achieve excellence in service and sales., • Support onboarding and ongoing training, ensuring product knowledge and brand standards are upheld., • Provide regular feedback and performance guidance to develop team capability., • Champion a strong clientelling culture, ensuring consistent outreach and relationship-building., • Maintain and grow a loyal VIP client base through personalised engagement and follow-up., • Oversee the execution of private appointments and exclusive client experiences., • Act as a senior ambassador of L’OBJET, embodying brand values, storytelling, and aesthetic., • Maintain visual merchandising standards and uphold an elevated boutique environment., • Ensure operational excellence, including stock management, compliance, and daily procedures., • 3–6 years of experience in luxury retail, with previous supervisory or key-holder experience., • Strong background in luxury fragrance, including confident storytelling, scent profiling, and guiding clients through fragrance consultations., • Experience within Harrods or a luxury department store environment is highly desirable., • Proven success in driving sales, KPIs, and clientelling performance., • Established luxury client network and strong relationship-building skills., • Confident leader with excellent communication and coaching abilities., • Passion for design, fragrance, craftsmanship, and luxury lifestyle., • Proactive, commercially minded, and adaptable in a fast-paced luxury environment.

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Role Overview. This role supports the Showroom Manager in developing and delivering effective sales and customer strategies across both showrooms (Chiswick and Chelsea Harbour), ensuring that all agreed KPIs are clearly communicated, fully understood, and consistently achieved. Working closely with the Showroom Manager, to build, motivate, and inspire a high-performing team, while also maximising the efforts of others to deliver strong commercial and customer outcomes. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Key Responsibilities: Customer Service. • Set and provide exceptional customer service, ensuring all clients receive an excellent customer journey., • Ensure that all visitors to the showroom understand the DNA of each Sanderson Design Group brand., • Handle customers face-to-face / phone calls regarding complaints and questions about orders or further escalations regarding services and products., • To predict and proactively source products for customers as required., • Acknowledge and assist existing customers whilst gathering new leads that can be forwarded to the relevant Sales colleagues. Business Development/ Sales/ Critical Thinking: • Support the SM with the planning and execution of all major events such as Design Week & Focus – supporting the business and our customers’ by bringing new initiatives., • Play an active role in strategic planning, and help brainstorm and develop innovative and creative marketing strategies to build brand awareness and generate leads and sales., • Manage the sales floor, develop business, work on solutions for maximum profitability and increase showroom sales., • Ability to quickly identify processes and provide new solutions to improve better practices., • Day-to-day problem solving, planning, prioritising and critical thinking., • Apply knowledge of emerging trends to inform team members to improve their sales technique., • Works with the SM to coordinate operations, implement the organisation’s strategy, and ensure employees stick to schedules., • Strong presentation skills., • Be influential to the team and organise them to reach a shared goal., • Anticipate our competitors’ strategies and make plans to compete with them. Regularly feedback findings., • Build relationship with sales teams to support lead generation., • Strong understanding of the interior sector, including wallpaper, fabric and paint. Creativity. • Able to research and lead social media ideas for the showroom to a high standard., • Has the ability to create visual assets and mood boards at a superior level when needed - in order to communicate design schemes and confirm orders with clients – able to lead the team with creativity., • Can work with customers to create design schemes using all SDG brands., • Following up on appointments with visual assets, quantities, costs and lead times., • Work with the SM to continuously improve displays and showroom visuals. Coaching/Teamwork/Communication. • Concentrate on building internal and external networks / relationships with clear communication and collaboration., • Support the showroom manager by ensuring all new hires receive thorough training and understand their roles and duties., • A positive role model for all employees by continuously exhibiting a high level of service & attention to detail in tasks., • Work to influence and empower the team while encouraging them to believe in their ideas., • Be able to calmly communicate in stressful situations and provide guidance for the showroom team and company., • Support the showroom team with methods to upsell and cross-sell product. Administration. • To ensure that all Sanderson Design Group Brands are fully and appropriately represented to an excellent standard within the showroom at all times., • Control inventory to ensure sufficient stock replenishment and invoicing is logged correctly., • Perform calculations with speed and accuracy, with the ability to identify and correct errors., • Lead security, health, safety and fire procedures – ensuring all staff follow instructions set., • To have an active role in all showroom meetings, offering feedback on better practices, competitor and customer activity, new collections and any possible opportunities for the showroom. Measures of Success: • Customer satisfaction - Monthly showroom and sampling statistics., • Objectives prioritised, set, managed and achieved., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested. Connecting with Others. Effectively collaborate across the business to develop strong relationships with internal and external stakeholders: • Internal: Marketing team, Leadership team, Sales, Customer Services, International Divisions, Contract Divisions, • External: Customers, Clients Qualifications. • Educated to GCSE A-C level as a minimum including English & Maths, • KLC Short course or equivalent Skills & Experience. • Superior knowledge of fabric types, classifications and techniques, • You must have management experience in a luxury Customer service environment, • Experience managing a category/floor and supervising people, • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential, • A knowledge of Interior Design, • Able to display confidence, strong work ethic, proactivity and positive attitude, • Strong IT Skills required, • Excellent verbal, written and communication skills, with sound administration, • Confidence using all elements of the Microsoft Office programmes essential, • Excellent attention to detail Behaviours. • Leadership, Energy, Professional, Proactive, Dynamic, Organised, Initiative, Confident, Flexible.

Account Manager (Fitness) in the South – Health Tech £45-55k plus strong OTE £10-15k + car allowance and benefits Our client is an international brand that has a fantastic story and heritage. They have grown significantly within the UK in the last 5 years and with cutting-edge technology and the spread of health-awareness in the community - now is an incredible time to join the team! We are on the lookout for a tenacious, well-connected and fitness industry expert to come on board as an Account Manager, you will be overseeing both new business and Account Management of fitness-based clients within the South of the UK. About this incredible role: • Commercial: Manage and expand a portfolio of some existing accounts while identifying and really driving new business opportunities within the commercial fitness sector, contributing to team annual target, • Consultative Selling: Work closely with clients to understand their vision, offering expert advice on equipment selection, floor planning, and member experience., • Events and promotion: Represent the brand at major industry events and trade shows, • Product expertise: Ensuring you are the absolute expert in the products and the huge impact they can have. Being a master educator to help promote new business and brand awareness About you: • Experienced: You will ideally have 2+ years of experience in B2B Account Management or Business Development with a fitness industry supplier. You could also be a senior operator within the fitness sector and looking to step into a challenge on the supplier side., • Network: You must be well-connected in the fitness industry space and be able to hit the ground running., • Relationship-Driven: You are a natural "people person" who excels at building long-term trust with stakeholders., • Strategically Minded: You are comfortable working with CRM systems and managing a sales pipeline, • Flexibility: As this is a field-based role, a full UK driving license and a willingness to travel are essential. Your recruiter for this role is Maddie Cummings, Recruitment Director at Love Recruitment group, and can be contacted simply by applying for the role below. Maddie and Love Recruitment specialise in recruitment for the whole fitness & leisure sector and work on a number of jobs in the fitness & leisure industry. If keen to be considered please ‘Apply Now’.

Assistant Boutique Manager Location: Central London (flagship, high-footfall environment) The Role We are recruiting an experienced and commercially driven Assistant Store Manager for a fast-paced, high-volume flagship store in a prime London location. This is a senior ASM position, ideal for someone who is either already operating at a very strong Assistant Store Manager level or who is close to stepping up into a Store Manager role in the near future. The store trades at high turnover, with constant footfall and a team of approximately 10 people. The successful candidate will play a key role in driving performance, leading from the front on the shop floor, and supporting the Store Manager in all aspects of people, commercial, and operational leadership. Key Responsibilities • Support the Store Manager in the day-to-day running of a busy, high-volume flagship store, • Lead, motivate, and develop a team of around 10, setting clear expectations around service, sales, and standards, • Drive commercial performance through strong floor leadership, KPI management, and trading analysis, • Act as a key decision-maker in the Store Manager’s absence, confidently running the business end-to-end, • Coach and develop supervisors and senior sales associates, building a strong internal pipeline, • Ensure exceptional customer experience in a fast-paced, pressure-driven environment, • Maintain high standards across visual merchandising, stock control, and store operations, • Support recruitment, onboarding, and performance management of the team About You • A strong, established Assistant Store Manager with proven longevity in previous roles, • Experience working in high-footfall, high-volume retail environments, • Comfortable managing teams of circa 10 people in a commercial setting, • Highly confident on the shop floor, leading by example and driving energy and pace, • Commercially minded, KPI-focused, and able to react quickly to trading patterns, • Ready for the next step towards Store Manager level, with clear leadership presence, • Background in premium or high-street retail environments (not fast-fashion focused) Why This Role • This is an excellent opportunity for an ambitious retail leader to sharpen their flagship experience, gain exposure to senior-level responsibility, and position themselves for a future Store Manager role within a high-profile business. If you’re ready to take the next step in your retail leadership career, please apply with your CV. Applicants must have the Right to Work in the UK.

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

Sales Manager, Mens Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Store Manager Location: Baker Street, London Salary: £36,700 + Generous Commission Job Type: Permanent | Full-time (40 hours per week, including weekends) Are you a confident, energetic leader with experience in fast-paced, high-volume retail? Do you thrive in a busy environment where no two days are the same? If you’re commercially sharp, customer-focused and ready to take on a dynamic leadership role in the heart of London, this could be the perfect opportunity. About the Role We’re hiring a Store Manager to lead a high-performing team in one of our busiest UK locations. Baker Street sees exceptional footfall every day, and we’re looking for someone who can manage high traffic and fast turnover, while still delivering an elevated customer experience. This role will suit someone used to leading from the front, with a hands-on approach, a calm head under pressure, and proven experience in high-footfall environments like city-centre flagships, outlet stores, or volume-driven luxury retail. What You’ll Be Doing • Leading, motivating, and developing your team to consistently exceed sales targets and KPI goals, • Managing operational excellence across stock, tills, store presentation, and staffing in a fast-paced setting, • Creating a welcoming, organised, and professional environment even during peak trading hours, • Using sales and performance data to drive decisions and create action plans, • Recruiting, training and empowering your team to deliver excellent customer service under pressure, • Responding to challenges quickly and confidently, using your initiative and experience, • Handling customer queries and escalations with empathy, speed and professionalism What We’re Looking For • Experience as a Store Manager in a high-footfall retail environment (e.g. city centre, outlets, fast fashion, or luxury volume retailers), • Strong leadership skills with a calm, clear, and hands-on management style, • Excellent commercial awareness and confidence managing KPIs and performance data, • Resilience, adaptability and a proactive mindset – you’ll be a go-to problem solver, • A natural people leader who enjoys coaching and developing teams, • Passion for delivering outstanding customer experiences, even at pace What You’ll Get in Return • A competitive salary and generous commission scheme, • Comprehensive training and ongoing career development opportunities, • A supportive culture with real progression potential, • Benefits including:, • Holiday buying scheme, • Enhanced maternity & paternity, • Staff discount, • Access to lifestyle and wellbeing perks If you love the buzz of a busy retail floor and have the leadership and commercial skills to thrive in one of London’s busiest store environments, we’d love to hear from you. Apply today and bring your energy to a role that keeps you on your toes – and where no day is ever dull. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment

Job Title: Sales Associate Reports To: Retail Store Manager Department: Retail Hrs per Week: Full Time ( Flexible from Mon to Sat) Location: Dainese Store London E1 6LT Dainese UK Limited is looking for a full time sales associate at the Dainese London Store. The candidate MUST be able to offer a positive in store experience and drive sales. The resource can grow in the role. Some previous experience possibly in structured sport/fashion/jewellery retail environments is most welcome. Outgoing and with good communication skills, and team spirit. A love of motorcycle gear and motorbikes is a plus. Salary can vary based on experience. Summary: To provide excellent customer-focused shopping experience and sales through efficient and timely assistance by performing the following duties: • Provide quality customer service, assistance with purchases, suggestive selling and detailed product information., • Build and maintains an understanding of the store’s products and price information, • Adhere to all Company policies regarding sales, operations, branding, and marketing., • Handle merchandise returns and/or exchanges in accordance with store policy., • Attend store meetings and training sessions as requested., • Maintain a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas., • Assist with loss prevention, reports any theft or suspected theft by customers or employees to management., • Answer retail phones and emails., • Unload deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed., • Perform other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations. Occasional overtime may be required for special events, and can include working at off-site events. Other duties may be assigned. We support individual talents and foster professional growth. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous experience in the motorcycle industry represents a plus. Education/Experience: High school diploma or GED equivalent; two years related experience or training; or equivalent combination of education and experience. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is typically indoors. Dainese UK Limited is the UK subsidiary of Dainese S.p.A.

Store Manager - London As a Store Manager for one of our London-based stores, you will be an ambassador for Les 100 Ciels, leading the daily operations of your store. You will inspire and motivate your team to deliver exceptional client experiences, build and maintain a loyal customer base, and drive profitable performance. This role is ideal for someone passionate about luxury retail, with strong commercial awareness and a proven ability to lead and develop teams. Key Responsibilities Brand Ambassador • Inspire pride and passion for Les 100 Ciels within your team and clients., • Embody the brand values and image and have a strong understanding of the brands DNA., • Lead by example with a client-first approach, setting the tone for service excellence and a positive team culture. Client Experience & Visual Merchandising • Deliver and maintain Les 100 Ciels visual merchandising standards in line with brand guidelines., • Build relationships with clients, driving loyalty and long term brand advocacy., • Ensure a warm, personalised, luxury level client journey from first contact to aftersales care., • Drive effective use of the current CRM whilst also working to build this., • Uphold the highest standards of presentation and service across the team and ensure they are consistent with the brands requirements. Sales & Business Performance • Nurture a culture of high performance by motivating and leading the team to consistently achieve and exceed sales and KPI targets., • Ensure your team are clear on all KPIs and objectives set for the store., • Monitor and analyse business results, identifying opportunities and implementing commercial action plans alongside the Retail Manager., • Manage stock levels and ensure strong product availability in your store., • Minimise stock loss through regular stock counts and quarterly inventory checks. Team Leadership & Operations • Deliver regular one-to-ones, appraisals, and ongoing feedback, ensuring clear goals and progression plans., • Foster a collaborative and positive team environment, sharing best practice and celebrating success., • Ensure smooth running of the day to day running of the store., • Create and manage staff rotas and schedules, ensuring efficient coverage for your store., • Anticipate and manage staff holidays to ensure good shop floor cover and respect the business calendar., • Submit timely weekly reports and maintain strong communication with the Retail Manager and the wider UK head office team., • Participate in managers meetings with other store managers and your line manager., • Monitor and record shop floor activity and regularly update the retail manager., • Ensure all company policies are adhered to., • Ensure compliance with company policies, UK retail legislation, and health and safety standards. Profile Education & Experience • Minimum 2 years’ luxury retail experience, including at least 1 year in a managerial role. Personal Attributes • A natural leader with strong commercial acumen and a results-driven mindset., • Deep passion for luxury retail, and delivering an exceptional client experience., • Ability to work strategically and operationally in a Fast-paced, dynamic environment, • Positive, proactive, and solutions-oriented approach., • Excellent interpersonal and communication skills, both written and verbal.

Quest Search & Selection is currently recruiting for this lifestyle retailer who has become a global brand and has been established for more than 70 years. They offer a wide range of luxury gifting, accessories, bags, and are currently recruiting for an Assistant Manager for their flagship central London boutique. As an Assistant Manager, you will assist the Store Manager in co-ordinating the daily operations of the store and leading the daily activities of the sales team on the shop floor. Responsibilities of this Assistant Manager - Premium Retail- • Coordinate the day-to-day operational activities of the store., • Deliver an exceptional customer service experience to every customer., • Manage stocktakes and oversee inventory and wastage queries., • Maintain strong product knowledge and participate in training on new and existing ranges, including key selling points., • Achieve monthly sales targets and drive performance across key KPIs, including conversion rate, ATV, and UPT., • Coordinate visual merchandising guidelines and support in-store moves and layouts., • Support the Store Manager in training and developing sales associates. To be successful in this Assistant Manager - Premium Retail role - • 1-2 years + experience in a retail leadership role., • You must have management, team leader/supervisor/keyholder or senior sales level experience, • Ideally you have experience in a customer focused retail environment whether that is health & beauty, leisure fashion, gifting etc other premium or luxury settings., • Have strong sales and client experience, preferably in the retail market, • Good understanding of commercial KPI's (financial and non-financial), • Excellent communicational skills and ability to work under pressure Benefits of this Assistant Manager - • Contributory Pension, • Pension, • Monthly bonus potential, • Generous Staff discount, • Full Training & Development If this sounds like you, please send your cv today! Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

SALES CONSULTANT - GLOBAL PREMIUM BRAND – WOMENSWEAR KNIGHTSBRIDGE UP TO £33K + COMMISSION + BONUS + CLOTHING ALLOWANCE Outside The Box Recruitment is currently recruiting Sales Associates with over 1+ yrs+ experience selling HIGH PREMIUM WOMENSEAR based in their beautifully designed contemporary store in Knightsbridge. Our client is renowned for their modern and on trend ready-to-wear and accessory designs which have been worn by fashion forward royals and various high-profile celebrities. With a focus on sustainable fashion at the forefront of their values. Our client champions the idea of fairness both in the workplace and with the production of their designs. The Sales Associates will confidently drive sales through seamless customer service, in depth product knowledge and excellent client relationship building skills. Reporting to the Management Team, the Sales Associates will focus on styling and link selling and will provide a positive environment for clients. The Role: Reporting to the Store Manager and Assistant Manager Building and maintaining strong client relationships Meets personal and store sales goals. Creating a positive and encouraging environment for clients Delivering knowledge on clientelling and CRM functions Focus on delivering the ultimate of client experience and building rapport with clients Demonstrates an in-depth knowledge of the merchandise. Maintains a keen interest in the fashion industry and market trends Maintaining the presentation of the shop floor ensuring all items are neatly presented Assisting with deliveries, replenishment and visual merchandising. Ideal candidate: 1yrs + experience within a fashion premium / luxury environment Passionate and knowledgeable about Dynamic interpersonal, written and verbal communication Demonstrates a ‘can do’ attitude to clients and colleagues Smart /casual and well-groomed in appearance. Sales driven and determined to succeed Able to build positive relationships with clients and team members Additional to the basic salary is: Commission / Uniform Please email CV’s to or call direct on 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

We are looking for an exceptional Account Executive to join our rapidly growing field team in London. Your primary responsibility will be to generate in-store sales and contribute to brand awareness and retail sales to influence Sunday Riley’s in-store success. You will have full ownership of sales performance, ATV/AUS growth, personal development and growth of the customer database by providing excellent & exceptional customer service. Your main areas of focus will be to: • To deliver exceptional customer service to all potential/actual customers., • To consistently achieve and deliver the KPI targets., • To develop excellent in-store relationships with management/peers., • To know and understand sales achievements, figures and data and to have personal accountability for all deliverables. Product Knowledge • To demonstrate an in depth and fluent knowledge of all the Sunday Riley products, collections, features and benefits through detailed training with the education team., • To have personal accountability for learning and development including own research and asking the back-office team for additional learning and questions. This includes attending all training provided and contributing to a group learning environment., • To have wide skincare knowledge in general and to understand all methods, techniques, layering and suitability of the Sunday Riley products., • To be able to answer all customer’s needs in order to recommend the exact products suited to them. Store Environment • To achieve and maintain an excellent retail environment with the highest standards in all areas of the sales floor, tester and product replenishment and the stock room area., • To support with floor moves and implementation of promotions whilst ensuring consistent delivery of housekeeping, presentation and personal grooming standards., • To act in a responsible and positive manner at all times, ensuring that the Sunday Riley codes of practice, health and safety are adhered to and followed., • To be responsible for ensuring, recording and reporting: the availability of our listed products, the store’s adherence to the visual merchandising agreements and brand standards, the availability of testers, sachets and samples. The ideal candidate: • You must enjoy the retail environment and have a strong background in the beauty industry, sales and customer experience., • Professional Beauty Therapy qualifications are essential., • You are a stellar seller, organised, responsible, detail-oriented, a self-starter, a multi-tasker and possess strong follow-up skills., • Communication skills, timely reporting practices, follow-through, and a collaborative approach with Field Sales Manager to develop strategic in-store sales and activities are a must., • Energy, passion & resilience are crucial; must be comfortable working in a fast-paced, entrepreneurial environment., • Flexible in regard to work hours and travel, as national travel with occasional overnight stay might be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. What We Offer This role offers the opportunity for interested candidates to work in an ever-changing growing company that is passionate about its products. Operating within a fast-moving industry and dynamic category, the successful candidate will find at Sunday Riley the open, creative and collaborative work environment everyone seeks for themselves. EEO Sunday Riley actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, color, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information or any other criteria protected by applicable federal, state, or local law. Social And Environmental Responsibilities We produce the best products possible, and never sacrifice quality or effectiveness for financial gain. We are committed to promoting Human Rights, including equality, diversity in the workplace, and inclusivity of products. We provide the highest-level customer care, customer experience, and attention to customer safety. We strive to meet sustainability goals and initiatives, for a cleaner planet. Our company’s social and environmental goals are as strong as our employees’ awareness and performance towards those goals. We are mission-driven and expect our employees to be accountable and aligned with our company value

Company presentation Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Job description As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction. Your responsibilities will include: • The organization of the sale in coordination with the brand:, • Marketing and defining invitations according to the breakdown of customer files, • Analysis of the product offer, • Study of price positioning and product segmentation, • Define the zoning and merchandising for the offer, • Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives., • Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service)., • Follow up on turnover and objectives, • Implementation of correct measures after analysis of sales indicators,, • Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner, • Daily brand reporting, • Indicator analysis and sales reporting, • Reporting detailed sales statistics to the brand partner, • Sales marketing report, • Proposal for new operations (event dates, sale structure, location, and commission rate) Profile required Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Pyou Spain, an international recruitment agency, is partnering with a prestigious Spanish premium footwear brand to recruit an enthusiastic and customer-focused Assistant Store Manager for its London boutique. The brand is internationally recognised for its handcrafted leather footwear, combining style, comfort, and durability. This role is an excellent opportunity for an experienced retail professional who is ready to take the next step into management, balancing hands-on sales with team leadership and operational support. Key Responsibilities • Support the Store Manager in the daily management of the store, ensuring sales targets and KPIs are achieved and exceeded., • Actively sell on the shop floor, delivering an outstanding customer experience and building long-term client relationships., • Monitor store performance and assist in implementing action plans to improve results when necessary., • Support the training, motivation, and development of the store team, maintaining high standards of service and product knowledge., • Ensure excellent visual merchandising and operational standards, consistently reflecting the brand’s identity., • Assist with day-to-day store operations, including stock management, reporting, and coordination with Head Office., • Take responsibility for the store in the absence of the Store Manager. Candidate Profile • Previous retail experience, ideally within the premium or luxury retail sector., • Proven ability to achieve and exceed sales targets., • Strong communication and interpersonal skills., • Previous supervisory or team-leading experience (e.g. Senior Sales Assistant or Keyholder) is highly desirable., • Organised, proactive, and comfortable taking responsibility., • A hands-on, positive, and customer-focused approach. What do we offer: • Competitive salary with performance-based incentives., • Structured training and clear career development opportunities within an international brand., • A supportive, dynamic, and professional working environment., • If you are interested in this opportunity, please apply directly or contact Pyou Spain for further information. Location: London, UK Are you interested in this position? Please proceed with your application here or send us your CV to In accordance with Royal Legislative Decree 2/2015, of October 23, approving the revised text of the Workers’ Statute, Royal Legislative Decree 5/2000, of August 4, approving the revised text of the Law on Infractions and Sanctions in the Social Order, and Law 15/2022, of July 12, comprehensive for equal treatment and non-discrimination, this offer is addressed to anyone, without discrimination based on gender, age, nationality, etc. Please read carefully the privacy policy available on our website () and include in your CV the authorization to process your personal data, in accordance with EU Regulation No. 679/2016 and current Spanish legislation (Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights). Do not include data belonging to special categories (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a person, health data, or sexual orientation). We remind you that Pyou does not require, in the first phase of application submission, the sending of identification documents or other bureaucratic paperwork (e.g., personal information, data, or codes related to payment systems), and our ads always display an email address for receiving applications with one of the following company domains: @pyou.es / @lavoropiu.it We advise you to pay special attention to any communication that appears to be linked to our brand and requests scanned documents to participate in selection processes and/or interviews, especially if using email addresses with domains other than those mentioned above. In case of doubt, contact us through one of our official channels to obtain all necessary information.

As the Assistant concession Manager for this brand, reporting to the Concession Manager, you will be an Ambassador of the brand, motivating the team to maximise profitable sales whilst ensuring all KPIs and guidelines are delivered. To run and operate an efficient store which represents the brand image and delivers world class customer service. KEY RESPONSIBILITIES: Team Leadership & Operations • Embody the Brand image for customers and the store team and have a strong understanding of the brand DNA, • Lead by example in demonstrating role model behaviour that is representative of the brand, • Lead the team through morning briefings, objective setting, training and direct coaching together with the Boutique Manager, • Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency, • Ensure all Company policies and procedures are adhered to, • Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns, • Oversee store operations including daily reconciliation reports, bank statements and sales reports to UK Finance Team and Head Office, • Ensure cash banking is carried out accurately on a weekly basis, • Evaluate the performance of each Sales Consultant and provide constant feedback to ensure results, • Tracking, monitoring and communicating sales targets and KPIs, • Ensure stock loss is minimised by conducting weekly rotative inventories, participating in bi-annual stock takes and maintaining stockroom standards, • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximise sales, • Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff, • Assist in the implementation and maintenance of all visual guidelines, • Maintain store standards that reflect the brand image at all times, • Enhance customer service standards in store to ensure world class service is delivered at all times, • Build relationships with clients to develop loyal clientele in order to reach sales objectives, • Proactively tackle and resolve all customer problems and complaints quickly and effectively, • Experience in sales in a luxury, high fashion environment and managing people, • Leather Goods / Accessories relevant experience, • Passion for fashion and sales, • A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience, • Excellent personal presentation., • Understanding of Retail KPIs, • Ability to effectively and successfully lead and manage a team, • Strong and demonstrable commercial acumen, • A passion for customer service and sales floor focused, • Excellent at working and delivering against deadlines and the ability to work under pressure, • Ability to prioritise for self and the team and be able to multi task, • Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions, • Proactive and positive in approach, • Able to communicate effectively with all internal and external customers and at all levels of the organisation.

Pyou Spain, an International Recruitment Agency, is delighted to partner with a prestigious Spanish Premium Brand specialising in high - quality, hand crafted leather footwear, to recruit a motivated and customer-focused Store Manager. We are looking for an experienced and driven Store Manager to lead our boutique, representing a brand internationally recognised for its high-quality, hand-crafted leather footwear – renowned for style, comfort, and durability. This is a fantastic opportunity for someone with a strong background in premium retail, a passion for footwear, and proven ability to drive results. Key Responsibilities: • Lead, motivate, and inspire the store team to deliver exceptional client experiences., • Achieve and exceed KPIs and sales targets, taking proactive measures when performance requires adjustment., • Personally engage in sales on the shop floor, delivering outstanding service and developing long-term client relationships., • Monitor store performance, analyse results, and implement strategies to increase traffic, conversion, and average transaction value., • Ensure the store reflects the brand identity through excellent visual merchandising and operational standards., • Recruit, train, and develop team members to build a high-performing sales culture., • Collaborate with HQ and regional management to report on performance and implement business initiatives. Requirements: • Minimum 3–8 years of experience as a Store Manager or Assistant Manager in luxury/premium retail., • Strong knowledge of KPIs, sales reporting, and performance management., • Excellent leadership and team management skills, with the ability to coach and inspire., • A natural salesperson with exceptional communication and clienteling skills., • Organised, analytical, and proactive in identifying business opportunities. We Offer: • A competitive salary and performance-based incentives., • The opportunity to represent a prestigious brand with international recognition., • Career development within a growing and dynamic company. Location: London, UK Are you interested in this position? Please proceed with your application here or send us your CV to In accordance with Royal Legislative Decree 2/2015, of October 23, approving the revised text of the Workers’ Statute, Royal Legislative Decree 5/2000, of August 4, approving the revised text of the Law on Infractions and Sanctions in the Social Order, and Law 15/2022, of July 12, comprehensive for equal treatment and non-discrimination, this offer is addressed to anyone, without discrimination based on gender, age, nationality, etc. Please read carefully the privacy policy available on our website () and include in your CV the authorization to process your personal data, in accordance with EU Regulation No. 679/2016 and current Spanish legislation (Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights). Do not include data belonging to special categories (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a person, health data, or sexual orientation). We remind you that Pyou does not require, in the first phase of application submission, the sending of identification documents or other bureaucratic paperwork (e.g., personal information, data, or codes related to payment systems), and our ads always display an email address for receiving applications with one of the following company domains: @pyou.es / @lavoropiu.it We advise you to pay special attention to any communication that appears to be linked to our brand and requests scanned documents to participate in selection processes and/or interviews, especially if using email addresses with domains other than those mentioned above. In case of doubt, contact us through one of our official channels to obtain all necessary information.

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism Senior Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service as well as the close supervision of managers. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your management team so that they are able to perform to their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Senior Sales, Kids Footwear- Selfridges Lodnon Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism Senior Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service as well as the close supervision of managers. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your management team so that they are able to perform to their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Granado, the iconic Brazilian brand, is looking for a Sales Associate for its concept store in London-UK! Would you like to join us? About Granado Founded in 1870 by the Portuguese José Coxito Granado, the Granado story began by selling natural remedies created from plants, herbs and flowers native to his home, in Rio de Janeiro’s mountainous region. The brand’s first store was established in the heart of downtown Rio de Janeiro, where the historic shop still stands today. The quality and effectiveness of the products soon made Granado one of the official pharmaceutical suppliers to the Royal Court. For that reason, the brand was given the title of ‘Official Pharmacy of the Imperial Family of Brazil’ by the Emperor D. Pedro II, in 1880. Emblematic in its country of origin, Granado has been passed down through the generations and is part of the Brazilian heritage. With 153 years of history in Brazil, Granado is expanding overseas. The brand currently has stores in France, England, Portugal, and Belgium and a remarkable presence at the most iconic department stores such as Galleries Lafayette and BHV Marais. About the Position Fragrance Sales Associate will be dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to the dissemination of the brand, its history, and products, to develop sales and build customer loyalty. This position maintains a high degree of client engagement in accordance with brand principles providing and encouraging an elevated and inspirational customer experience. Responsibilities & Tasks • Deliver exceptional in-store shopping experiences., • Welcome the customer, analyze his request, detect their expectations for assertive advice., • Present the history of the brand and explain the characteristics and specificities of the products., • Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement., • Reinforce customer buying decisions at checkout., • Carry out product exchanges, cleaning of your department, window changes, visual presentation and marketing placement as needed., • Maintaining the sales floor by restocking shelves, checking in vendors, and completing inventory management tasks as directed by store manager. Some of the skills needed for this role are • Perform customer care duties to provide high levels of service., • Commitment to drive sales growth., • Customer relationship and sales loyalty., • Experience in trade., • A first experience in Cosmetics/Beauty/Fragrances would be a plus., • Fluent in English and Portuguese, other language would be a plus., • Ability to work on a schedule may vary based on business needs., • Must be able to provide eligibility to work in London-UK. What you’ll get • Flexible Time Off Policy, • Employee discount, • Competitive Base Salary, • Transportation allowance, • Meal allowance Diversity, Inclusion & Belonging Granado is an Equal Opportunity Employer and does not discriminate based on race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law.

Job Description Title: Senior Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a Senior Sales Associate, you are a key player on the boutique team—combining deep product knowledge, exceptional client service, and leadership presence to support both customer experience and team performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Senior Sales Associates lead by example and contribute to a culture of respect, team collaboration, and elevated service. Job Purpose To serve as a role model on the sales floor by delivering exceptional client service, meeting and exceeding personal sales goals, and supporting junior staff with day-to-day selling and service standards. The Senior Sales Associate acts as a product expert and clienteling ambassador, helping to drive performance and uphold Longchamp’s luxury values. Key Responsibilities Client Service & Sales Leadership • Deliver world-class service to each client, providing tailored styling advice and storytelling around Longchamp’s heritage and product craftsmanship, • Actively drive personal sales and assist others in achieving team goals, • Support CRM initiatives by cultivating long-term relationships and managing follow-ups, • Resolve client issues with professionalism and sensitivity Team Mentoring & Support • Serve as a coach and mentor for junior Sales Associates during floor operations, • Provide peer-to-peer training on product knowledge and selling techniques, • Help reinforce service protocols and team standards, particularly during peak periods, • Support management in daily team briefings and onboarding of new employees Product & Brand Expertise • Maintain deep, up-to-date knowledge of collections, materials, and product care, • Stay informed on current fashion trends and competitive market activity, • Share feedback on product performance and customer preferences with leadership Boutique Operations • Support store operations including stock handling, delivery processing, and replenishment, • Perform POS transactions with speed and accuracy, • Maintain floor presentation and cleanliness throughout the shift, • Follow all loss prevention and compliance procedures Skills & Qualifications • 2–3 years of experience in premium or luxury retail, preferably in a leadership or mentorship role, • Strong customer service and sales acumen, • Advanced product knowledge and presentation ability, • Excellent communication and interpersonal skills, • POS and inventory system proficiency, • Fluent in English; other languages a plus Person Specification • Confident, articulate, and client-focused, • Collaborative and supportive of team goals, • Demonstrates a polished and elegant appearance in line with brand standards, • Reliable, proactive, and performance-driven, • Open to feedback, coaching, and personal development, • Available to work flexible hours, including weekends and holidays Key Performance Indicators (KPIs) • Personal sales target achievement, • Units per Transaction (UPT) and Average Transaction Value (ATV), • CRM data capture, client retention, and reactivation, • Team support contribution (e.g. mentoring, shift leadership), • Client satisfaction and mystery shopper feedback, • Visual compliance and operational excellence Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close stores, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention., • The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday)., • The ability to travel to all stores listed above. If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values. Location: London, Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Leadership & People Management • Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations., • Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated., • Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth., • Collaborate with the Store Manager in talent scouting and recruitment activities., • Support the organization of the team and shop floor coverage in an effective manner to meet the business needs. Client Experience & Sales • Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships., • Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance., • Ensure every client receives a unique, personalized luxury experience., • Support the team in clienteling actions to build loyalty and retention. Business Performance & KPIs • Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance., • Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies., • Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager., • Support the implementation of commercial strategies in alignment with corporate goals., • Identify opportunities for performance improvement and business development., • Support the preparation of weekly performance reports to the Head Office., • Collaborate with the Retail department and Store Manager to plan local events. Boutique Operations & Visual Merchandising • Support operational excellence, stock accuracy and compliance with company policies., • Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office., • Support inventory management, shipments and daily reporting., • Guarantee high standards of visual merchandising and in-store presentation., • Ensure that all store processes and procedures are harmonized in order to provide best in class client experience., • Support the maintenance of all Store Facilities., • Contribute to effective day to day business and operations processes. What We’re Looking For Experience & Skills • Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred)., • Solid and demonstratable commercial awareness., • Fluent in Italian and English; additional languages are a plus., • Proficient with digital tools, POS systems, and retail management software. Your Personality • Proactive, inspiring, flexible and supportive., • Deeply service-oriented with strong interpersonal and problem-solving skills., • Highly organized, detail-focused, and results-driven., • Client centric mindset with a passion to exceed expectations., • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Head of Sales – Player Manager 📍 Borehamwood (office-based) 💷 £100k – £120k base + OTE About the business Our client is a UK-based manufacturer of professional communication equipment, established for nearly 30 years. They design and supply reliable, technical communication products used by organisations that rely on clear, on-the-ground connectivity. The sales team are office-based, with products sold mainly through dealers and distributors rather than direct field sales. The business is owner-managed, commercially stable, and has doubled turnover since Covid. It operates with minimal bureaucracy and a strong pace of change. What we’re looking for This is not a hands-off Head of Sales role. We’re looking for a hands-on player–manager to lead a small, office-based sales team. Someone who still enjoys selling, coaching, and being close to day-to-day execution, not just reviewing dashboards. You’ll work directly with the Managing Director to implement their vision, lead from the front, and set the standard on the sales floor. Initially, you’ll sell personally to understand the products, customers, and systems, while managing and developing the team alongside this. What matters • Strong inside / desk-based sales background, • Proven experience as a player–manager, • Product-led, technical sales experience preferred, • Comfortable reviewing calls, coaching, and driving KPIs, • Pragmatic, resilient, and well-suited to a growing SME What this isn’t • A strategic-only Head of Sales role, • A big-corporate leadership position, • A field sales role If you’re a sales leader who still rolls up their sleeves and leads from the front, this could be a strong fit.

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