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Job Opportunity: Medical Receptionist (Part-Time) Location: Jacksdale Medical Centre Hours: 15 hours per week – Tuesday, Wednesday & Friday, 13:30 – 18:30 Salary: National Minimum Wage (dependent on age and government guidance) Start Date: As soon as possible Are you a friendly, professional, and reliable individual with a passion for helping others? Jacksdale Medical Centre is looking for a part-time Medical Receptionist to join our close-knit, forward-thinking team. This is an excellent opportunity to be part of a progressive village GP surgery that values inclusivity, innovation, and collaboration. About the Role As a receptionist, you will be the first point of contact for patients, providing a warm, efficient, and professional service both face-to-face and over the phone. You will play a key role in the daily operations of the practice and contribute to our commitment to high-quality patient care. Key duties include: - Booking and managing appointments, including routine appointments from the waiting list - Handling telephone and in-person enquiries with compassion and clarity - Navigating patients to appropriate services and healthcare providers (care navigation) - Handling repeat prescription requests and liaising with clinical staff to ensure timely processing - Acting as a chaperone during clinical examinations when required, ensuring patient comfort and compliance with practice policies (training provided) - Collecting compliments and complaints as part of the practice’s continuous feedback and improvement process - Attending monthly practice meetings to stay informed and involved - Actively participating in quality improvement initiatives - Handling patient records and managing sensitive and confidential information in line with NHS policies and GDPR - Liaising closely with our GPs, nursing team, and administrative colleagues What We’re Looking For Essential criteria: - Competence in using various IT systems and the ability to quickly learn new software relevant to the practice - Able to prioritise and manage multiple tasks independently in a busy setting - Flexibility to adapt to changing situations and work effectively under pressure - Strong interpersonal skills to work professionally and collaboratively with colleagues and patients - Confidence and tact in managing difficult conversations - Strong attention to detail and organisational skills - Good literacy and numeracy skills, including accurate written communication and basic calculations (e.g., appointment timings, patient lists) Desirable: - Working knowledge of System One - Experience as a Medical Receptionist in a GP Surgery - Previous experience of customer care or dealing with members of public in a frontline role - GCSEs (or equivalent) in English and Maths Why Work With Us? At Jacksdale Medical Centre, we offer the best of both worlds - the community spirit of a small village practice combined with the wider support of being part of a Primary Care Network (PCN). - We are proud to support and invest in our team, and offer a wide range of benefits to ensure you feel valued and supported: - Protected learning time each month to support your professional development - Career development opportunities and access to additional training - Supportive team culture- we are a small team with no cliques or divisions; everyone supports one another - A practice ethos centred on inclusion- we value diversity and welcome all - Independent employee wellbeing support and external HR support - NHS Pension Scheme with employer contributions - Generous annual leave entitlement, including public holidays (pro rata) - Contractual sick leave entitlement, increasing with length of service, in line with our commitment to staff wellbeing - Free onsite parking - Structured induction and training for new staff - Access to NHS discount schemes (e.g., Blue Light Card) - Staff social events, bringing the whole team together to relax and celebrate our work - Stable, long-term employment in a respected, community-focused NHS GP surgery Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Location: Various domestic properties (local area) Rate: £12 per hour Hours: Flexible, part-time or full-time available Job Description: We are looking for reliable, hardworking Cleaners to join our team, providing high-quality domestic cleaning services to our clients. You will be responsible for maintaining homes to a high standard, ensuring customer satisfaction and excellent service at all times. Main Responsibilities: General household cleaning (dusting, vacuuming, mopping, wiping surfaces) Deep cleaning kitchens and bathrooms Emptying bins and sanitising surfaces Polishing furniture and cleaning windows (interior only) Reporting any maintenance issues or client concerns Following health and safety guidelines during work Maintaining cleaning equipment and supplies Requirements: No previous cleaning experience needed — full training provided Good attention to detail Ability to work independently and manage your time Friendly, polite, and professional attitude Reliable and punctual Right to work in the UK Training Provided: Introduction to professional domestic cleaning standards Safe handling of cleaning chemicals Proper use of cleaning equipment Health and Safety training (including COSHH basics) Customer service skills Benefits: £12 per hour, paid weekly Paid training Flexible hours to suit your schedule Opportunity for bonuses based on client feedback Uniform and equipment provided How to Apply: If you are enthusiastic, trustworthy, and ready to join a friendly team, apply today! We look forward to hearing from you.